How long does it take to become a Service Specialist?

1. Communication -- Participated in project meetings/conference calls, reviewed plan documents to ensure accuracy in the explanation and communication of Plan Provisions.

2. Customer Service -- Created and conducted training sessions and presentations for banking center Customer Service Managers, Relationship Managers and Sales/Service Associates.

3. Emergency -- Determined the applicant's eligibility for the Rental Resources Program; Reviewed applicant files in the National Emergency Management Information database.

4. Accurate Information -- Ensured first call resolution by providing accurate information and processing necessary functions for resolve of any customer questions and concerns.

5. Data Entry -- Perform data entry of tax and other financial information from documents provided to School Servicing Center to support verification review.

Common Certifications For A Service Specialist

The Certified Billing and Coding Specialist (CBCS) certification is most common among Service Specialists. This certification is awarded by the National Healthcareer Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience. To become a certified Service Specialist with Certified Billing and Coding Specialist (CBCS), You need to pass the exam. This certificate requires more than two years of work experience. Renew certification every 2 year.