How to reduce customer service burnout?

Understand available resources, practice advocating for yourself, and stand together with colleagues in order to reduce burnout as a customer service agent. For a more detailed look at these strategies and others, reference this guide:

• Understand available resources. There are often many resources available to you to help reduce your stress, such as free counseling through your workplace or even gym memberships. Understanding what is available for you makes it easier for you to tap in and use these to your benefit.

• Practice advocating for yourself. Often, speaking up when something is difficult can be extremely beneficial, but also somewhat intimidating to do. If you find your voice, it will be easier for you to express when something is inappropriate or making you unhappy.

• Stand together with colleagues. It is easy to often feel alone in burnout, but it may be beneficial to work through your difficulties with your colleagues. Often, you can work together to find solutions and help reduce burnout for everyone.

• Take time for yourself. Finding something that makes you happy outside of work can help reduce stress and burnout.