What are the main responsibilities of managers and supervisors?

Question

Zippia Team · Accepted Answer

The main responsibilities of managers and supervisors involve the level of scope of their job duties. A manager typically works at a high level relative to a supervisor in terms of what they manage.

Responsibilities of Shift Supervisors Include:

Creating performance goals and setting deadlines
Overseeing workflow and helps keep things running smoothly
Coach employees by giving them constructive feedback
Addressing inquiries and complaints from customers
Keeping track of employee's schedules and maintaining personnel records
Gathering and submitting performance reports to the department manager
Helping to train new employees while adhering to company policies

Responsibilities of a Manager Include:

Organizing the company's management structure to streamline workflow
Collaborating with the human resources department to identify, interview and hire employees
Instructing employees while following company guidelines in the employee handbook
Organizing training and professional development
Evaluating employee performance by using a performance management system
Delegating tasks to employees and giving feedback regularly on their performance
Providing work schedules to employees, managing vacation time and PTO