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What are the top three most important skills that a good administrative assistant should have?

By Zippia Team - Apr. 20, 2022

The three most important skills that a good administrative assistant should have are an adeptness for technology, strong written and verbal communication skills, and strategic thinking and adaptability. An administrative assistant is more than just glorified security; they are the foundation of businesses.

To be a good administrative assistant means that you are providing support to each team member to get the job done. This includes being responsible for organizing schedules, communicating on behalf of executives, maintaining contact lists, and more; they serve as a critical support role.

  1. Adept in technology: Technological skills are a necessary part of the job to perform key duties such as data entry, managing team calendars, and creating company reports. It's important to be familiar with Microsoft Office software like Excel, Word, PowerPoint, Outlook, and customer relationship management (CRM) systems.

  2. Strong written and verbal communication skills: as the face and voice of the company, this is one of the most important administrative skills.

    It is essential for successfully handling incoming correspondence from customers, suppliers, or partners in a timely and professional manner and always having a friendly and positive attitude when they interact with customers, guests, and other employees.

  3. Strategic thinking and adaptability: must be able to plan strategically and adapt accordingly. An amazing assistant will take the initiative to support the business instead of waiting around for approval or direction.

    They can strategically plan time and resources according to the company's needs and adapt to change quickly with minimal negative impact.

What are the top three most important skills that a good administrative assistant should have?

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