What do administrative support assistants do?

Question

Zippia Team · Accepted Answer

Administrative support assistants do any duties that are related to the maintaining and running of an office setting. These tasks vary widely but most often include duties such as answering and directing phone calls, filing information and managing office supply needs.

The most common administrative support tasks require the following:

Communication
Coordination of events
Onboarding newly hired staff
Scheduling
Maintaining calendars
Bookkeeping

Administrative support professionals must have strong communication skills to complete their job duties in an effective manner. From answering the phones to writing emails to interacting with employees and managers, these professionals should be able to clearly and concisely relay information to others.

Many administrative assistants are in charge of a manager's or multiple managers' work schedules and will need to be able to successfully organize and plan each person's schedule in a way that's effective and allows for everything to get done with a sufficient amount of time for each item on the schedule.

Some administrative professionals may also participate in the onboarding of new employees. They may work alongside the human resources department, or they may be part of the department, such as in the role of a human resources assistant.

Some people in administrative roles will have the responsibility of handling bookkeeping tasks. This is especially true in smaller offices where there is no separate employee whose primary role is to oversee the bookkeeping of the organization.