Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
This question is about support resumes.
What do I put on a resume for an IT support job?
You should put examples of your customer service skills combined with your technical expertise on a resume for an IT support job. Employers are looking for punctual problem solvers who can communicate with different kinds of people.
The resume should be one page with your name and contact information on the top. This is followed by a summary statement or moves directly into your work history. Resumes can include separate skills and certification sections either in a side column or below the work history.
With your skills, you can include the level of expertise you have in installing systems, Oracle, Microsoft, or Apple. You can include soft skills such as time management or complaint resolution.
In the work history section, you can show employers, using hard data, what level of responsibility you have held. Examples:
96% of customers gave me five out of five-star ratings.
Processed calls 15% faster than the team average.
Successfully promoted a rewards program and signed up 300+ members each quarter.
Choose from 10+ customizable resume templates
Zippia allows you to choose from different easy-to-use templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
