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This question is about sales associate and customer service resumes.
What is a customer service sales associate?
A customer service sales associate provides customer service and sales support. A customer service sales associate is a person who is in charge of providing a good customer experience and more.
The primary responsibility of a customer service sales associate is to promote a company's products or services through excellent customer service. This typically means assisting people in the store with products or orders but may include janitorial work, sales, and stocking.
Customer service sales associates also welcome customers, guide them through the products, answer questions, and ensure guests have a pleasant experience.
Some common responsibilities include the following:
Welcoming customers into the store
Staying knowledgeable about our range of beauty and skin products
Explaining to customers the best products for their needs
Recommending related products to increase customers' options and enrich the shopping experience
Explaining the benefits and functions of products, method of preparation, and how to use them to achieve the best results
Accepting and processing orders, operating the POS register, and resolving returns issues
Promoting special sales, offers, and awareness of the store loyalty program
A successful customer service sales associate should have excellent interpersonal and verbal communication skills. They have to be strong in their customer service, sales, and knowledge of the store's products and services.
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