Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
This question is about support resumes.
What is a technical support resume?
A technical support resume is one page long and demonstrates communication and problem-solving skills combined with work experience or education in a technical area. There are a few ways you can structure your resume.
The common resume that highlights your work history and experience is most commonly used. Here, you can show what you've accomplished in customer service or any other phone support or IT roles you have had.
Students or those with less work history can create a resume that highlights skills. This resume can have a professional summary at the top that goes into detail about expertise in computing or software systems. It can describe internships and accomplishments.
On the technical side, the employer is looking to get a sense of your background in:
Installing software or hardware
Troubleshooting network problems
Providing assistance over the phone or chat
The soft skills employers are looking for include:
Time management
Adaptability
Critical thinking
Prioritizing
Whichever style of resume you choose, you should go into specific detail about which coding languages or software systems you have worked with. Also include metrics for your accomplishments. At the end of the resume, mention awards and education or training.
Choose from 10+ customizable resume templates
Zippia allows you to choose from different easy-to-use templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
