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This question is about customer service assistant demographics.
What percentage of Customer Service Assistants are female?
69.9% of customer service assistants are female in the United States. This is 0.4 percentage points higher than last year. Additionally, the percentage of female customer service assistants has decreased by -1.4 percentage points since 2010. That means there are a total of 292,943 female customer service assistants in the U.S. and 126,147 male customer service assistants in the United States. Note that Zippia's estimate accounts only for the 419,090 people with the specific job title of customer service assistant and doesn't include grouping similar job titles, or people with potentially similar credentialing.
Percent Of Female Customer Service Assistants By Year
| Year | Female Customer Service Assistants | Male Customer Service Assistants | Percentage Female Customer Service Assistants | Percentage Male Customer Service Assistants | |
| 2019 | 11,686 | 5,020 | 69.9% | 30.1% | |
| 2018 | 13,240 | 5,801 | 69.5% | 30.5% | |
| 2017 | 11,941 | 5,549 | 68.3% | 31.7% | |
| 2016 | 11,470 | 5,228 | 68.7% | 31.3% | |
| 2015 | 11,216 | 4,985 | 69.2% | 30.8% | |
| 2014 | 10,998 | 4,913 | 69.1% | 30.9% | |
| 2013 | 10,765 | 4,699 | 69.6% | 30.4% | |
| 2012 | 10,373 | 4,438 | 70.0% | 30.0% | |
| 2011 | 9,970 | 3,981 | 71.5% | 28.5% | |
| 2010 | 10,118 | 4,067 | 71.3% | 28.7% |
Additionally, female customer service assistants tend to be older than male customer service assistants. The average age of a female customer service assistant is 41.9, while the average age of a male customer service assistant is 38.4.
While the majority of U.S. customer service assistants are female in 2022, there are still some occupations where males dominate. For example, 81% of auto service advisor are male. On the other hand, some customer service assistant jobs are dominated by females. 91% of loan secretary, for instance, are female.
Like most jobs, there's a gender pay gap among customer service assistants. The average male customer service assistant earns an average annual salary of $31,737, while the average female customer service assistant earns an average annual income of $30,943, meaning female customer service assistants make 97 cents for every dollar a man earns.
What Percentage Of Customer Service Assistants Are Female FAQ
Are customer service assistants jobs male or female dominated?
Customer Service Assistant jobs are female dominated. 69.9% of customer service assistants are female and 30.099999999999994% of customer service assistants are male in the United States.
How has the number of female customer service assistants changed over time?
The number of female customer service assistants has decreased by -1.4% since 2010. In 2010, there were 71.3% female customer service assistants and the latest data shows that there are 69.9% female customer service assistants in the U.S.
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