Apparel associate vs sales associate and customer service

Differences between apparel associate and sales associate and customer service duties and responsibilities

Apparel associate example responsibilities.

• Accomplish upselling goals to contribute to company's success.
• Respond to POS backup calls when appropriate and solicit credit to interest parties
• Cashier at POS, bag items carefully, give customers change and receipt.
• Conduct personal shopping for clients in need of shoes, apparel, and accessories.
• Collect and process payments including accurate maintenance of sales register and jewelry inventory following close of daily business.
• Work phones, fitting room, fold clothes, etc for Softlines in walmart.
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Sales associate and customer service example responsibilities.

• Manage call center productivity levels by maintaining CSR schedule adherence.
• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Investigate, analyze, and troubleshoot any issues with a particular delivery.
• Elicit and record customer information and inquiries via customer relationship management (CRM) software.
• Move to the CSR position selling and leasing name brand products at a guarantee low price.
• Provide technical support, and troubleshoot online-base ordering system.
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