Transit General Manager
Assistant store manager job in Carson, CA
Responsibilities:
MV Transportation is seeking an experienced Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Maintain client contact routinely to meet or exceed expectations.
Conduct periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
Implement, promote and adhere to company policies and procedures.
Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
Participate in location(s) labor and employee relations activities.
Provide insight and information to support location(s) contract renewals.
Create and present location(s) annual budget.
Qualifications:
Talent Requirements:
College degree or equivalent business management experience.
Transit Management experience required.
Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a Fixed Route or Shuttle bus environment with knowledge of routing/scheduling software.
Must have labor/union(s) negations/expenses expertise.
Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
Additional duties/responsibilities based upon individual contract requirements.
Starting Salary Range: $175,000 - $197,000
During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.
MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#APPCAST
Auto-ApplyIndependent Operator - Store Manager
Assistant store manager job in Huntington Beach, CA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Customer Experience Manager - Contract
Assistant store manager job in Gardena, CA
At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint.
We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK's customer experience vision.
RESPONSIBILITIES:
Customer Experience Leadership & Strategy
Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives.
Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth.
Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions.
Advance CALPAK's DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication.
Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more.
Team & Workflow Management
Oversee the Assistant CX Manager, providing leadership, coaching, and development support.
Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs.
Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency.
Data, Reporting & Insights
Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making.
Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction.
Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements.
Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps.
CX Systems & Cross-Functional Execution
Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities.
Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared.
Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey.
Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs.
QUALIFICATIONS:
5+ years of experience in customer service environment.
Gorgias, Zendesk or similar CRM experience required.
Proficiency in Shopify or ecommerce platform experience preferred.
Excellent written and verbal communication skills.
Experience building, leading, and developing a team.
Strong analytical skills and the ability to interpret and act on data insights.
A proactive problem solver with strong troubleshooting and escalation judgment.
Comfortable with ambiguity and able to take initiative in leading projects.
Proven success working cross-functionally with all levels of the organization.
Highly collaborative, driven, and passionate about elevating customer experience.
Salary range: $80,000-$100,000 annually (annualized for a 6-month contract)
Merchandising Opportunities | CA Buying Office
Assistant store manager job in Los Angeles, CA
Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises - our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?
Job Summary:
Did you know TJX's CA Buying Office is our only buying office in the US that buys for ALL of our brands globally? This satellite office is located in downtown LA and is made up of nearly 300 associates, mostly Merchants. We offer a hybrid work schedule and collaborative work environment. We are always looking to network with talented Merchants at all levels who are interested in exploring career opportunities at TJX. Connect with us to Discover Different!
Our Merchant talent:
Are responsible for the selection, purchase, and delivery of merchandise
Maintain a market presence and relationships with new and existing vendors
Maintain knowledge of market conditions regarding price, trends, resources, and fashion
Visit stores and competition to study and critique merchandise mix, price points, new labels, and timeliness of merchandise
Pursue market for opportunistic purchases
Write, details, and follows up on purchase orders and delivery
Foster and promotes an environment that which encourages teamwork toward common goals
Possess strong negotiation skills
Have excellent communication and relationship- building skills
Hold a Bachelor's degree
Sr. Field Ops Support Manager
Assistant store manager job in Anaheim, CA
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Store Manager - Rodeo Drive (Michael Kors Collection)
Assistant store manager job in Beverly Hills, CA
STORE MANAGER, LIFESTYLE
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward, driven, multi-tasking individuals who knows how to keep their team focused and inspired. Success starts with being an entrepreneur, a true shopkeeper mentality. We encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.
WHAT YOU'LL DO:
Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience
Recruit, hire, and retain best in class talent
Deliver operational excellence in all store processes
Develop and execute strategic business plan while driving incremental sales utilizing cross functional partners and marketing opportunities
Create foot traffic through community involvement and hosting events
Build a client book through establishing client relationships to drive additional traffic and create client engagement
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
2+ years of Store Manager experience at a specialty retailer
WE'D LOVE TO SEE:
An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
Well connected with the ability to engage; a true brand ambassador
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Strong in performance management and team development
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS
Cross-Brand Discount
Clothing allotment
Competitive paid time off
Internal mobility across Versace, Jimmy Choo and Michael Kors
Exclusive Employee Sales
Paid Parental Leave
401k Match
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
Boutique Manager
Assistant store manager job in Cerritos, CA
THE TEAM
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences
THE OPPORTUNITY
Aritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.
THE ROLE
As the Boutique Manager, you will lead the team to:
To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
To create an optimal balance of sales and service by having the right people, in the right place at the right time.
To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
THE QUALIFICATIONS
The Boutique Manager has:
A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
A dedication to quality and investing in results that add value to the business at all times
A deep understanding and commitment for the industry in which we operate
A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
Competitive Pay Package - We're committed to competitive pay and performance-based pay increases
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Boutique Manager
Assistant store manager job in Beverly Hills, CA
We are looking for an experienced Boutique Manager to provide oversight for all sales and operations of our luxury boutique. The Boutique Manager leads all operations at the location and is responsible for making sure the store functions smoothly while optimizing profits. The Boutique Manager will direct restocking efforts, the floor merchandising plan, as well ensuring that staffing, scheduling, and training are properly managed. In this position, the Boutique Manager must be able to acquire respect and motivate personnel to perform at their maximum capacity, keeping the store clean and in good working order. The ideal candidate will have a working knowledge of sales, staff training, merchandising, ordering, and excellent customer service skills.
Responsibilities:
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Address customer complaints/feedback in a professional manner
Set and monitor store's budget, making every effort to maximize efficiency and profits
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Compile Daily Sales Reports / Monthly Commission Reports
Manage appropriate levels of stock and purchases while staying on budget
Analyze and predict sales, and sale trends to make informed decisions
Uphold compliance with all legal, health, and safety guidelines
Supervise employees, providing coaching and mentorship to optimize productivity and increase sales
Work alongside Human Resources to conduct discipline, coaching, and, if necessary, termination of employees
Protect against loss by monitoring security, training staff and maintaining security cameras
Train, manage, and regularly evaluate staff performance
Manage all store operations and delegate responsibilities and follow up on work results
Maintain current knowledge of market/trends
Education & Skills Required:
Previous managerial role as either boutique manager, high-level customer service or hospitality
Strong working knowledge of management best practices
Solid communication and interpersonal skills
Exceptional organization, strategic planning, and leadership skills
Strong style sense and an eye for merchandising
Familiarity with data analysis and customer traffic principles
Computer skills, including retail management software, reporting and excel knowledge
Associate Manager, Risk & Leave of Absence
Assistant store manager job in Anaheim, CA
Join the Pacsun Community:
Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.
Learn more here: LinkedIn- Our Community
About the Job:
Administers and manages the Company workers compensation, general liability insurance, and safety programs. Responsible for administrative and tactical support for the Company accommodations program.
A day in the life, what you'll be doing:
Risk Management
Administer the Company workers' compensation and liability insurance programs.
Investigate and evaluate all on-the-job accidents and reports injury to insurance carriers.
Partner closely with the Third-Party Administrators (TPA's), insurance carriers, governmental agencies, and internal/external legal counsel on liability insurance issues, accommodations, return to work status and audits.
Coordinate with Human Resources and management on injured workers, restrictions, and returning to work.
Coordinate visits to clinic and compensation for employees and processes bills for payment; verify loss time for Associates.
Promotes prevention and safe working efforts related to injuries on the job.
Complete site visits (HQ and Store) to confirm workplace safety protocols are being followed and/or gather feedback from stakeholders.
Partner with Finance for monthly cost and claims analysis
Lead HQ Safety Program and efforts.
Ensure applicable policies and laws are being applied consistently, accurately, and timely in all locations; proactively identify risk and escalate as needed for high level resolution.
Ensure accurate records of workers' compensation, liability insurance programs and accommodations are maintained and required filings are accurate and timely.
Coordinate all subrogation efforts across the enterprise for property, casualty, and auto claims.
Investigate incidents with potential recovery opportunities and determine the viability of subrogation claims.
Coordinate with insurance carriers, vendors, and legal counsel to initiate and track recovery efforts.
Maintain detailed documentation and case files to support recovery and litigation processes.
Collaborate with loss prevention, legal, claims, and finance teams to improve processes and identify systemic risk issues.
Support risk mitigation initiatives by providing insights on common causes of subrogated claims.
Leave of Absence
Primary contact for associates, vendors, and agencies for Leaves of Absence (LOA) administration.
Process and coordinate administration for Leaves of Absence programs and accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies, in partnership with third party administrator.
Benefit payment partnership with internal and external partners, and benefit eligibility and premium payments.
Assist associates and management with questions and inquiries regarding LOA and accommodation programs and processes.
Ensure applicable policies and laws are being applied consistently, accurately, and timely in all countries; proactively identify risk and escalate as needed for high level resolution.
Analyze and continuously evaluate LOA and accommodation programs to identify and drive process improvement and cost containment.
Manage accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies.
Create and maintain process documentation for LOA and accommodation processes, initial associate engagement through return to work or accommodation, including associate payment methods and benefit premium payment practices.
Partner closely with the Third-Party Administrators (TPA's), insurance carriers, governmental agencies, and internal/external legal counsel on accommodations, return to work status, and audits.
Ensure accurate records of leaves and accommodations are maintained and required filings are accurate and timely.
Maintain strong working relationship with Benefits and Payroll team members to coordinate payments for associate and benefit premium collection.
Other duties as assigned.
What it takes to Join:
Bachelor's degree in business, Human Resources or equivalent or equivalent experience in a related field
5-7 years Risk Management/Workers Compensation experience and;
3 or more years of HR, benefits, or leave of absence administration.
Risk Management Certification preferred.
Solid understanding of federal and state leave of absence and accommodation regulations, including FMLA, ADAA, PPACA, FLSA, and wage and hour laws in U.S., and Puerto Rico.
Experience using Ultimate Software, UltiPro Human Capital Management and UltiPro Time & Attendance (UTA) systems, a plus.
Comprehensive and current knowledge of state laws governing Workers Compensation.
Demonstrated analytical, problem solving, and documentation skills. Demonstrated verbal, written and customer service skills.
Developing the Community/ Leadership Qualities:
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
Serve as a Pacsun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent that delivers performance excellence.
As a manager, serve as a leader of company culture, norms, and conduct.
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Salary Range: $78,000 - $90,000
Pac Perks:
Dog friendly office environment
On-site Cafe
On-site Gym
$1,000 referral incentive program
Generous associate discount of 30-50% off merchandise online and in-stores
Competitive long term and short-term incentive program
Immediate 100% vested 401K contributions and employer match
Calm Premium access for all employees
Employee perks throughout the year
Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Ability to work in open environment with fluctuating temperatures and standard lighting.
Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
Hotel, Airplane, and Car Travel may be required.
Position Type/Expected Hours of Work:
This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Assistant Store Manager
Assistant store manager job in Orange, CA
Job Title: Store Manager in Training
Reports To: District Manager / Regional Manager
Job Type: Full-Time
Schedule: Open availability, including weekends, early mornings, and evenings
We are seeking a driven and experienced Store Manager in Training (SMIT) to join our leadership team. This individual will undergo an accelerated training program designed to prepare them for the role of Store Manager. The ideal candidate has proven experience managing a high-volume retail store with $2M-$5M in annual sales and overseeing operations in large-format stores of 50,000 square feet or more.
Key Responsibilities:
Participate in a structured training program to learn all aspects of store management
Assist in daily operations including opening and closing procedures
Lead and motivate store associates to deliver exceptional customer service
Oversee and support the recruitment, hiring, and training of new team members
Ensure proper staffing levels to meet business needs and customer expectations
Monitor and drive sales performance, merchandising standards, and inventory management
Maintain store cleanliness, safety standards, and compliance with company policies
Foster a positive and inclusive team culture aligned with company values
Prepare to transition into the Store Manager role upon successful completion of training
Qualifications:
Minimum 2-3 years of management experience in a high-volume retail environment ($2M-$5M annual sales)
Experience managing or supervising in large format stores (50,000+ sq. ft.)
Strong leadership and people management skills
Must be comfortable with a flexible schedule, including weekends, holidays, and extended hours
Proven ability to recruit, train, and develop high-performing teams
Excellent communication, problem-solving, and organizational skills
High school diploma or equivalent required; college degree preferred
Physical Requirements:
Ability to stand or walk for extended periods
Ability to lift up to 40 lbs as needed
Comfortable working in a fast-paced retail environment
What We Offer:
Competitive compensation and performance-based bonuses
Structured training and career development opportunities
Employee discounts and other company benefits
Opportunity to grow within a well-established retail organization
Join our team and take the next step in your leadership career with a company that values growth, teamwork, and excellence in customer service.
Apply today!
Store Manager
Assistant store manager job in Rancho Cucamonga, CA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
MANGO at Victoria Gardens in Rancho Cucamonga, California is currently recruiting for a FULL TIME STORE MANAGER to join our team!
Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
What makes us special?
• As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
• Insurance Benefit: You only pay a % of the value!
• 401(K) Pension Plan
• Holidays + Wellness Days
• Vacation Days
• Commuter Benefits
• Bonus and/or Commission paid monthly
• At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
• Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
Assistant Store Manager
Assistant store manager job in Beverly Hills, CA
Location: Beverly Hills, CA (On-site) - Full-Time - New Store Opening
The Assistant Store Manager supports the Store Manager in leading a high-performing team in a new, contemporary retail store in Beverly Hills, ensuring an elevated guest experience and strong commercial results. This role combines people leadership, visual merchandising, and floor management with a hands-on approach to client service and daily operations, with a special focus on building and shaping the store culture from day one.
Key Responsibilities
Leadership & Team Management
Partner with the Store Manager to lead, coach, and motivate the store team to deliver an exceptional client experience in a contemporary fashion environment.
Act as Manager-on-Duty, setting the tone on the sales floor, driving urgency and focus on service, selling, and standards.
Support recruiting, onboarding, and ongoing training of sales associates and key holders, with an emphasis on styling, product knowledge, and clienteling.
Provide regular feedback, recognition, and in-the-moment coaching to build skills and elevate team performance.
Sales & Client Experience
Drive daily, weekly, and monthly sales performance by leading from the floor, setting clear goals, and tracking results.
Model a high-touch, service-first approach with every guest: greeting, needs assessment, styling, fitting room support, and thoughtful add-on recommendations.
Support clienteling initiatives, outreach, and appointments to build loyalty and repeat business.
Ensure service standards are consistently executed, including response time, wait time, and follow-up with clients.
Visual Merchandising & Brand Presentation
Execute and maintain brand visual standards for the contemporary space, including windows, mannequins, fixtures, and fitting rooms.
Partner with the Store Manager and visual partners on floor moves, new collection launches, and seasonal refreshes.
Ensure the selling floor is on-brand, organized, and inviting, with clear size availability and strong outfitting stories.
Provide styling guidance to the team so they can translate trend direction and brand DNA into complete looks for clients.
Operations & Loss Prevention
Support all daily store operations: opening/closing procedures, cash handling, registers, bank deposits, and reporting.
Oversee receiving, processing, and replenishment of merchandise to ensure product is on the floor quickly and accurately.
Maintain stockroom organization and support inventory accuracy through cycle counts and physical inventory preparation.
Ensure adherence to company policies, loss prevention standards, and safety procedures.
People & Culture
Foster a positive, inclusive work environment aligned with the company's values and brand ethos.
Promote a culture of accountability, teamwork, and continuous improvement.
Help create schedules that balance coverage, productivity, and payroll expectations while considering team needs.
Qualifications
1-3 years of retail management or key holder experience, preferably in contemporary fashion, specialty retail, or apparel.
Proven ability to drive sales and deliver an elevated client experience.
Strong leadership, communication, and coaching skills with a hands-on, lead-by-example style.
Experience with visual merchandising and styling within a trend-driven environment.
Comfortable with basic retail math, KPIs, and using POS and scheduling systems.
Ability to work a flexible schedule including evenings, weekends, and holidays based on business needs.
Ability to stand for extended periods and lift up to [X] lbs as needed to handle product and fixtures.
What We Offer
Competitive base pay and performance-based incentives.
Opportunity to grow your career in a contemporary fashion brand environment.
Collaborative, creative culture with a focus on client experience and styling.
To apply, please submit your resume and a brief note highlighting your experience in contemporary or fashion-forward retail, your leadership style, and any experience you have supporting new store openings.
Operations Manager
Assistant store manager job in Los Angeles, CA
E-Commerce Operations Manager
Compensation: Base: $65,000-$85,000 + Performance-Based Bonus tied to operational metrics.
*Important* A short online pre-employment assessment conducted by Criteria Corp is required before a candidate is considered. Please copy and paste the link provided at the bottom of this page.
SaunaBox is one of the fastest-growing and most innovative brands (per Inc Business) in the health & wellness space, building premium sauna products for modern consumers and businesses. We operate in a fast-paced, dynamic startup environment where speed, accuracy, and operational excellence fuel our growth. We are looking for a process-driven, detail-oriented E-Commerce Operations Manager who thrives in systems, loves clean data, and can confidently own the backbone of our operations, from ERP accuracy to fulfillment performance, inventory management, wholesale operations, and cross-functional execution. If you're energized by building processes, scaling operations, and working in a brand that's expanding quickly, this role is for you.
What You'll Do (Key Responsibilities) -
ERP Ownership & Inventory Management
Own the ERP system and ensure all data is accurate, updated, and a reliable source of truth.
Maintain healthy inventory levels and prevent stock-outs through proactive monitoring.
Implement & systemize inventory control processes.
Place purchase orders (POs) aligned with the company's Operational Plan.
Execute demand forecasting, inventory analysis, and provide reporting to leadership.
Track, manage, and optimize inventory turn and accuracy across all channels.
E-Commerce Operations
Coordinate daily with fulfillment partners to ensure accurate shipping windows and delivery expectations.
Monitor orders that are delayed or not shipping on time, resolving issues before they escalate.
Create and maintain products in Shopify.
Audit and oversee invoices and charges from fulfillment vendors - 3PL, freight forwarder, etc.
Manage vendor spend reconciliation and ensure accurate monthly reporting.
Wholesale Operations
Ensure adequate inventory allocation/reservation for wholesale purchase orders.
Receive wholesale POs, coordinate with 3PL for reservation, and manage ship windows via EDI.
Upload and maintain inventory in OrderStream.
Set up new products for wholesale distribution partners.
Manage EDI platforms end-to-end, ensuring
On-time ship windows
Accurate ASNs
Correct vendor invoicing
Monitor and reduce wholesale chargebacks through operational excellence.
Operational Excellence
Create, implement & monitor Standard Operating Procedures (SOPs) related to inventory management, ECOM/WS Operations, and logistics.
Automate & systematize routine operational tasks through AI.
Work closely with COO and provide weekly updates to the executive leadership team.
Key Metrics You Will Own
Stock-Out Prevention
On-Time To Request / On Time Delivery (Direct to Consumer & Wholesale)
Wholesale Chargebacks
Sell Through Rate / Inventory Turnover Ratio / Carrying Costs
Operational Cost Savings
Who You Are (Qualifications & Experience)
Required
Technical
1+ years experience in ERP systems and fulfillment operations
Strong process orientation with the proven ability to build clear, effective SOPs.
Experience with PO placement, demand planning, inventory forecasting, and vendor coordination.
Familiarity with Shopify maintenance and product setup.
Ability to conduct data analysis & presentation - and ability to create meaningful actions from data.
Non-Technical
Flexible working hours to communicate with overseas vendors.
Comfortable working in a fast-paced, ever-changing startup environment, and the ability to “wear many hats”.
Clear & direct communicator.
Preferred
Experience in scaling DTC e-commerce or hardware startups.
Experience working in fulfillment or logistics.
Strong analytical mindset with an eye for data cleanliness and operational efficiency.
Experience with EDI, wholesale invoicing, and managing large retail accounts.
Understanding of fulfillment workflows (3PLs, cross-dock, freight, etc.).
Why Join SaunaBox?
Be part of a high-growth wellness brand redefining modern recovery solutions.
Direct ownership over critical operations that drive company performance.
Opportunity to build the systems and processes that scale our next stage of growth.
Opportunity for role & responsibility growth as SaunaBox grows.
Competitive salary + bonus tied to meaningful metrics (EBITDA, inventory turn, OTTR).
Competitive benefits: Unlimited PTO, paid health insurance, access to SaunaBox product catalog, employer sponsored 401K, opportunities to attend in person health & wellness events.
Fast-paced startup culture with autonomy, impact, and cross-functional collaboration.
*All applicants must take the pre-employment assessment before being considered for the role. There are two parts to the test which include a general aptitude test accompanied by a personality test. This brief exercise should take approximately 30 minutes. Copy and paste this link to participate in the assessment. *******************************************************************
Store Manager
Assistant store manager job in Costa Mesa, CA
Our client, a luxury Italian footwear brand, is seeking a Store Manager to join the team at their South Coast Plaza location. The role includes driving sales, managing staff, overseeing inventory, and ensuring excellent customer service. Candidates must be able to work a full-time retail schedule, including weekends and holidays as needed.
Job Duties Include:
Lead by example in delivering exceptional customer service aligned with brand standards, ensuring a premium shopping experience through active floor presence and sales involvement
Manage, coach, and develop team performance through ongoing training, feedback, and KPI implementation, fostering a culture of accountability and growth.
Develop a strong talent pipeline, own all aspects of staff training (product, systems, selling ceremony, etc.), and support team adaptability to new tools and technologies.
Oversee inventory accuracy and product care, partner with stock team to resolve issues, and ensure proper handling of merchandise and assets.
Maintain brand VM standards, communicate local market needs, and collaborate with HQ to ensure optimal product mix and presentation.
Drive sales results through action plans, budget alignment, and entrepreneurial outreach, maintaining strong revenue focus and cost control.
Ensure compliance with all operational, POS, and cash handling procedures, holding team accountable for accuracy and integrity.
Additional duties as needed and assigned
Job Qualifications Include:
3+ years of experience in high-end or contemporary retail
Footwear experience is a plus, strong backgrounds in fashion apparel, jewelry, or accessories are equally valued
Proactive in developing creative strategies to grow the client base and drive sales
Passionate about delivering exceptional customer experiences while maintaining a strong focus on business performance
Demonstrated polished interpersonal skills, with a confident and professional presence aligned with a luxury retail environment
Ability to work flexible hours, including evenings, weekends, and holidays, as needed
Ability to lift 50lbs and stand for duration of shift
Salary: $110K-$130K + bonus
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact ****************
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: ***************** for access to our Right to Work and E-Verify.
Assistant Store Manager
Assistant store manager job in Victorville, CA
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Establish business cadence for sales readiness
Provide direction daily for merchandising opportunities within the store
Assist with delegating operational tasks in partnership with the GM
Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
Champion company initiatives, being adaptable and flexible to change and responsibilities
Essential skills and experience:
2+ years managing a sales team in a retail or services industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Strong communication, organization, planning and adaptive to changing business priorities
Review results against business goals and strategies and deliver plans for growth and improvement
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
Experience using financial metrics to track sales progress to drive profitable sales and margins
Ability to network and engage with the community
Staples does not sponsor applicants for work visas for this position.
#MGT
#LI-MC1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyRetail Manager, West Coast, Travel Retail
Assistant store manager job in Los Angeles, CA
As an LVMH Beauty West Coast Retail Manager, you will be a key leader responsible for driving the success of select LVMH beauty brands, including Givenchy, Kenzo, Benefit, Acqua di Parma, and Loewe, within a designated West Coast USA + CANADA territory. Locations are but not limited to Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver. Brand responsibility, retailers and retail network is subject to change based on needs of the business. As Retail Manager, you are in charge of the development of LVMH Beauty Brand business within your portfolio of airports/doors and you drive your retail teams towards collective and individual success. A true business strategist, you analyze and devise multi-faceted action plans to enable your teams to reach their POS objectives. You will manage all sales activities in alignment with the company's vision and values, focusing on achieving ambitious sell-out results and upholding brand image. This role requires a dynamic individual who can lead, inspire, and strategically manage retail operations to deliver outstanding customer experiences and drive sustained growth in an airport environment.
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES
Retail Management
Work closely with key retail operators to ensure seamless business operations, including inventory management, sales performance, and superior customer service.
Consolidate sell-out objectives for the region and, in collaboration with Area Managers, adjust yearly targets by store and location.
Establish and communicate a retail strategy aligned with business ambitions, defining priorities for store visits, team coaching, and optimization levers (training, contests, bonus schemes, animations).
Centralize, review, and communicate monthly performance, challenges, local opportunities, competitive landscape, and regional progress, adjusting actions as needed.
Ensure optimal stock rotation by working at both store level and with Area Managers, implementing new processes if necessary.
Maximize performance through animation processes, managing relationships with Trade Marketing, Retail, and Training teams for proper preparation and execution in stores.
Propose and implement processes or tools to maximize retail team performance and resources in collaboration with the Retail department.
Business Performance:
Define, track, and analyze key performance indicators (KPIs) related to sales, customer experience, and team performance, recommending corrective actions to drive growth.
Provide a regional perspective with a specific focus on top doors and selected potential stores, offering insightful feedback.
Stay informed about market trends, competitor activities, and customer preferences to inform business strategies and product offerings.
Visual Merchandising:
Ensure the implementation of in-store visual merchandising aligns with brand guidelines and develops teams' understanding and operational autonomy for maintenance and merchandising intelligence.
Control and coach on the execution and adjustment of retail standards (grooming/attitude, BC shifts/planning, merchandising checklist, daily/weekly briefs including target management, challenges/KPIs).
Team Leadership, Training, and Development:
Lead, coach, and develop store teams (airport/counter managers, Beauty Consultants, generics, promoters) to achieve sales targets and deliver outstanding customer experiences.
Recruit, train, and motivate staff to foster retail growth, ensuring a qualitative service is delivered to customers.
Develop the retail team at all levels, collaborating closely with training to build short-to-mid-term development plans.
Lead and develop the regional retail team, communicating strategically and coaching on necessary aspects, guaranteeing respect for corporate rules and understanding of brand standards and values.
Define training needs by Beauty Consultant, ensure correct training, and build a team of specialists in key doors.
Develop and execute, with the help of airport managers, a pool of counter services.
Define on-counter activities to sustain sell-out performance outside of animations.
Reporting:
Reporting/Communication Liaison: Provide monthly updates/reports to Area Manager covering all aspects of the business. The monthly report is both quantitative as well as qualitative.
Travel Required:
Territory includes, but is not limited to: Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver
50% Travel Required
Experience Requirement:
Minimum of 3 years of experience in a similar retail management role, with at least 2 years in a leadership capacity.
Bachelor's degree preferred.
Skills & Attributes:
A curious, creative, dynamic, and proactive personality, autonomous and able to multitask while respecting deadlines.
Strong passion for beauty with in-depth knowledge of current trends and the competitive landscape.
Excellent communication and negotiation skills.
Strong leadership and people management capabilities, with proven experience in building and motivating effective teams.
Service-oriented mindset with an ability to pay attention to every detail and continuously seek improvements.
Self-motivated and a team player.
Language:
Must be fluent in English, Spanish or French is a plus.
Luxury Brand Store Manager
Assistant store manager job in Los Angeles, CA
Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level.
This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results.
Key Responsibilities:
Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs.
Oversee all aspects of daily store operations while maintaining exceptional customer service standards.
Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships.
Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience.
Identify and act on sales opportunities, client outreach, and events that enhance store performance.
Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling.
Manage scheduling, training, and performance evaluations to support a high-performing retail team.
Provide consistent feedback and development opportunities for sales associates to reach their full potential.
Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives.
Maintain accurate reporting, inventory management, and operational compliance.
Qualifications:
3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space.
Proven track record of leading teams to exceed sales goals and deliver measurable growth.
Strong expertise in CRM systems, clienteling, and data-driven sales strategy.
Excellent leadership, communication, and people-management skills.
Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.
Passion for luxury fashion, styling, and brand storytelling.
Professional, polished, and customer-focused demeanor.
Willingness to work flexible hours and represent Nana Jacqueline at events or activations.
Sales Lead
Assistant store manager job in Los Angeles, CA
Meet REVOLVE:
REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit ****************
At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It's our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive.
To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.
Are you ready to set the standard for Premium apparel?
The Sales Lead/Retail Keyholder is support to their Store Manager & upper management team in driving a performance based culture within their location, while focusing on delivering exceptional customer experience. The Keyholder should be passionate about fashion, styling, client connection, and developing talent. The Keyholder leads alongside their Management Team and is a brand ambassador for our customer and internal team.
Major Responsibilities:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Monitor and assess retail store performance, including sales, product levels by season, and general compliance with company standards and policies in partnership with Store Leadership.
Apply a strong understanding of business acumen to drive the business and help build longterm solutions.
Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand. Be the example for your team in creating and fostering lasting relationships with customers.
Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
Assist in merchandising and maintenance of the sales floor.
Provide honest and confident feedback to customers about style and fit
Work with the team to keep the store customer ready, which means filling orders, stocking, re-merchandising, and cleaning
Responsible for opening and closing the store & directly managing a team alongside Store Leadership
Support the day-to-day performance of the retail store team, enabling an incredible employee experience through regular feedback and performance based discussion.
Required Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Prior experience in a retail/boutique store dealing with high-end goods, and clientele oriented sales
Minimum 2 years Retail Experience
Minimum 1 year Retail Management Experience
Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the FWRD brand life-style
Exceptional organizational skills, follow through and attention to detail
Strong problem solving attitude
Collaborative spirit and proactive attitude.
Excellent written and verbal communication skills
Must have availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
Proactive sales approach - able to show initiative/ideas to constantly improve the client experience and drive sales
Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty to FWRD
Motivated and willing to go above and beyond to service the client
Strong attention to detail
Minimum Qualifications:
Proficient in Gmail, excel, word and online navigation
In-Store Retail experience
Luxury preferred
Understanding of garment bodies and fashion trends
Understanding of retail metrics and terms
A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it's what keeps us on our toes and excited to come to work every day.
A reasonable estimate of the current base hourly range is $25/hr - $30/hr.
ATTENTION:
After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.
Store Manager | The Grove
Assistant store manager job in Los Angeles, CA
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman The Grove Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
Create and execute strategic initiatives to deliver the planned annual sales goals
Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum.
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
Operations
Deliver controllable expenses on and/or under expense budgets
Ensure all company policies and procedures are communicated appropriately and followed by all store associates
Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
Maintain proper care standards for the product to ensure quality saleable condition
Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
Embrace technology to enhance customer experience and create expectation with associates to utilize
Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
Develop and motivate staff through clear communication, goal setting and regular
coaching opportunities
Lead succession planning by training and developing store management team
Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
Identify training needs and develop growth potential of each staff member
Qualifications
Searching for an entrepreneurial minded business operator
Positive leader with strong sales background
Ability to speak multiple languages
Well networked into the High Net Worth individual, and the local philanthropy scene
Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
Ability to manage multiple tasks in a fast-paced environment
Proven ability to manage high volume and inventory with an emphasis on driving results
Strong community relations
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Estimated Salary Range: $120,000-$150,000
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Branch Manager - Building Products
Assistant store manager job in Santa Fe Springs, CA
We are working with a nationwide wholesale distributor serving commercial, industrial, and OEM construction markets. They are looking for a General Manager to oversee their Southern California operations. This location is already well-established but has plenty of room to grow. You'd be stepping into a role where you'll have full P&L ownership, team leadership responsibility, and the freedom to make local decisions, backed by a strong national brand with deep vendor relationships and fabrication capabilities across the U.S.
Responsibilities:
Full P&L responsibility
Hands-on leadership role overseeing sales, operations, and people
Direct reports: 2 Inside Sales Reps, 1 Outside Sales Rep, 1 Operations Manager
Indirect reports: 1 warehouse staff, 4 drivers
Requirements:
Live within 30-60 minutes of the branch
GM/branch leadership in wholesale distribution or building materials
Strong sales leadership focus (pipeline, customers, team development)
Building-products experience and insulation experience preferred