Assistant supervisor jobs in North Miami, FL

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Center Supervisor to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. The Center Supervisor assists in planning, organizing, and coordinating day-to-day operations and provides supervision to administrative staff members. Essential Duties & Responsibilities: Supervises daily operations of the center; to include working with administrative team, technologists, and Radiologists Proactively monitoring the optimization of patient flows and cycle time Work with Center Manager to set goals as needed to meet expectations. Communicates with team to ensure all center goals are clear, understandable, and achievable Contribute to development or enhancement or operational and recovery procedures, policies, and tools Advises Center Manager of operational training gaps, staff development issues and other observation and areas or opportunity that may involve training Provides feedback coaching and training to team members Maintain daily/monthly employee schedules Reconcile of daily revenue cycle patient collection, document, and maintain journal entries Effectively manage multiple projects and tasks Assist in the continual development of RAYUS' systems and processes Attends administrative meetings and participates in committees as requested Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations Maintain and upkept reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply Uphold the RAYUS Values

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Basic Function - Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business. Participate in programs to improve client and customer satisfaction. Assist in the management of day-to-day activities of the assigned locations. Assist with management duties as assigned. Courteously assist customers. Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Assist with cleanup of debris, water, oil spills and etc. Substitute for any position, if necessary. Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage. Complete other duties as needed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience - Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience. Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Customer Service - Maintains positive attitude. Responds to requests for service and assistance. Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment - Exhibits sound and accurate judgment. License Requirement - The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record. Physical Demands - These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk. The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Line of Business: Cement & White About Us: Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. What You'll Be Doing Lead terminal operations (during 2nd shift) to ensure safe, efficient, and compliant cement handling and distribution Supervise and develop terminal staff, fostering a culture of accountability and teamwork Monitor inventory levels and coordinate shipments to meet customer demand Maintain equipment and facilities to ensure operational reliability and safety Collaborate with internal departments and external partners to optimize logistics and service delivery What Are We Looking For Demonstrated ability to lead teams and manage operations in an industrial or logistics setting Strong organizational and problem-solving skills with a focus on continuous improvement Proficiency in safety practices and regulatory compliance Effective communication and interpersonal skills to work across teams and with customers Capability to manage multiple priorities in a fast-paced environment Work Environment This role is based in a cement terminal environment and involves both office and field work. It may require occasional lifting, climbing, and exposure to outdoor weather conditions. Safety equipment and training are provided. What We Offer Competitive base salary $75,300-$100,393 and participation in our annual incentive plan 401(k) retirement savings plan with an automatic company contribution as well as matching contributions Highly competitive benefits programs, including: Medical, Dental, and Vision along with Prescription Drug Benefits Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays Equal Opportunity Employer - Minority / Female / Veteran / Disabled

The Medical Assistant Services Supervisor has responsibility for the supervision and daily operations of the Care Resource Midtown facility; This includes providing support to the Sr. Medical Care Services Manager as needed in the supervision of non-licensed personnel. Provide ongoing Quality Improvement monitoring and ensure safe patient care to the clinic patients and ensure office staff are competent to perform patient care. The Medical Care Services Supervisor directs staff in following established policies and procedures, coordinates patient flow between front and back-office personnel, functions as a liaison for the medical staff and the Sr. Medical Care Services Manager. ESSENTIAL JOB RESPONSIBILITIES Management/Leadership Understand and participate in the interview, training, development and supervision of staff which includes work allocation and problem resolution. Provide training, guidance and direction to staff, which ensures staff perform duties efficiently, timely, and knowledgeably. Foster a positive and supportive work environment by promoting the Health Center's 3 C's of Service: Compassion, Competency, and Commitment. Coordinate and participate in staff meetings and educational activities. Manage relationships with vendors, clearinghouses, payers, and ensuring ongoing successful relationships. Oversee daily operations and ensure progress towards departmental goals. Communicate updated policies and procedures to staff. Ensures adequate staffing to support timely patient visits. Maintain open and effective communication with all staff levels. Post assignments and schedule for clinic. Review and authorize payroll and time-off requests as needed. Ensure established inventory standards for all supplies and equipment. Resolve operational and personnel issues effectively. Ensure a safe environment for patients and staff. Respond to and resolve patient complaints. Assist SR. Medical Care Services Manager with staff selection, promotion, and performance counseling in accordance to CR policies. Administrative Oversee charges capture and accuracy, including HEDIS and UDS reporting. Works closely with Sr. Medical Care Services Manager, Director of Revenue Cycle and Medical Director(s) to achieve the goal of timely, accurate and complete claims submission. Address escalated questions from clients/patients, staff and insurance companies. Oversee resolution of client/patient billing complaints and the client/patient statement process. Evaluate client/patient financial status. and establish payment plans as needed. Ensure payments are submitted via BRINKS daily. Assist with collecting on delinquent accounts and monitor payment compliance. Attend internal/external meetings as required. Quality Assurance/Compliance Ensure confidentiality of patient, employee, and organizational information in compliance with HIPAA and internal policies. Prepare for and participate in inspections as required by regulatory agencies. Conduct Quality Assurance and record reviews for the medical program. Develop and distribute Standard Operating Procedures (SOP) for new protocols and procedures. Mediate disputes involving clients, patients, staff, and visitors. Prepare credentialing and recredentialing for providers. Support planning and implementation of performance improvement plans related to Joint Commission ACHA and HRSA standard. Provide ongoing training to staff to ensure compliance with safety and quality care standards. Culture of Service: 3 C's Compassion Greet all customers (i.e. patient, client, staff, vendor) with courtesy, eye contact, and appropriate tone and body language Listen attentively and provide appropriate options or resolutions to all customers (i.e. patient, client, staff, vendor). Competency Deliver services in accordance to established protocols and seek assistance when needed to ensure quality service. Commitment Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed Prioritize customers (i.e. patient, client, staff, vendor) requests to ensure prompt and effective responses are provided Safety Practice and ensure proper hand washing per CDC guidelines. Understand and fulfill assigned roles in emergency codes system and the Continuity of Operations Plan (COOP). Other Participate in health center developmental activities as requested. Perform other duties and special projects as assigned. JOB SPECIFICATIONS Education: Associate Degree in Nursing is required. Bachelor's degree in nursing or related field preferred. Training and Experience: Three (3) years of medical assistant experience in private practice License and certifications: LPN licensed. Job Knowledge and Skills: Proficiency in Microsoft Office (Outlook, Word, Access, Excel), Provide Enterprise, NextGen EMR. Strong organizational, communication, and teamwork skills. Effective problem-solving and decision-making abilities. Ability to work with multicultural and diverse population. Demonstrated understanding of clinical workflows, medical terminology, patient care protocols, and regulatory standards (e.g., Joint Commission, HRSA, HIPAA). Ability to support clinical staff in delivering safe, high-quality care.

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise. Summary/Objective The Medical Assistant Supervisor is responsible for overseeing all clinical aspects of the assigned site of the practice, ensuring quality patient care and the professional operation of the department. There may be one Supervisor per Office Location or Shared Locations with 5 or more MA's as volume demands. In addition to the standard responsibilities and expectations for all Medical Assistants and/or Lead Medical Assistants - the Supervisor is expected to assume a leadership role by exhibiting the following attributes: * Exhibits professional and interpersonal skills that allow for working closely and effectively with other Lead Medical Assistants and Management if necessary. * Fosters a sense of community, regard, and trust within a clinical team. Supervisory Duties * Responsible for orientation and training of clinical staff for the respective site, under the direction of the Regional Clinical Manager. * Giving direction to clinical staff, as needed, for efficient use of time and office needs. * Ensuring provider-specific on-site needs are met, such as specific supplies, medicines & instruments. * Acting as a secondary (to the Office Manager) to receive team-specific call-outs or late calls. * Guiding the daily clinical flow for maximum efficiency. * Performing the provider's surgical post-op callbacks if indicated. * Confirmation of provider's surgical patients with any provider-specific instructions. * Following up on patient concerns through the clinical CS spreadsheet, for the supervisor's specific location. * Timely completion and submission of incident/accident/exposure reports * Clinical orientation, orientation checklist & on-site training * Weekly clinical staff meetings or "huddles" * Biopsy Log, Culture Log, MSDS, and Operating Plan Monitoring Desk Duties * Electronic Medical Record and Practice Management System proficiency * EMR "Nurse Notes" bucket oversight * Coordinating all local pathology results & treatment plans in biopsy logs, along with any provider-specific instructions with patients and patients' families. * Schedule local E&S, General Derm, Post Op, Nursing, and Cosmetic appointments. * Schedule Mohs as needed. * Pathology handling, distribution & oversight * External & internal biopsies * Culture results * Returning all patient calls by the COB, the same day. Education and Experience * College Degree preferred or Medical Assistant Certification (AAMA/CMA), Registration (RMA), completion of a formal MA training program; LPN; or High School Diploma with equivalent experience * Supervisory experience preferred

Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! Do you enjoy working outdoors, solving unique challenges, climbing ladders, and helping people? We do too! At Northwest Exterminating, we're dedicated to creating extraordinary experiences and growth opportunities for our team. If you're looking for a rewarding career with a supportive company, this could be the perfect match for you. Exterminating experience not needed but sales experience preferred! Ready to take the next step in your career? Apply in minutes from your mobile phone! Pay: $60k-$65k Responsibilities With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits. Back to you. Are you ready to make a difference? Do you thrive in an ever-changing environment and love problem-solving? Are you organized, friendly, and motivated to succeed? Then we want you on our team! Why You'll Love Being a Service Supervisor at Northwest: * Freedom to Move: In this role, you'll be on the move, building your career, and growing professionally with a clear view of next steps. As a key representative of Northwest in your community, you'll be trusted with protecting businesses, homes, and families. * Training & Support: We believe in investing in YOU. We'll provide all the training you need to succeed. * Strong Team Community: At Northwest, we value strong relationships-both with our team and the communities we serve. You'll be part of a company that gives back through volunteer work and community outreach, including our Good Deeds Team. Your Responsibilities: * Reflects the Northwest Way. * Builds strong relationships with internal and external customers to create "Customer's for Life." * Ensure that vehicles and equipment are maintained to manufacturer's and company standards. * Resolve customer complaints. * Responsible for inventory control. * Performs QC inspections in the field. * Performs production work as needed. * Assist with the routing and supervision of the techs to achieve high levels of productivity. * Assist with training of new technicians and refresher training for experienced technicians. * Self-motivated and able to work in a fast-paced environment * Acts with integrity by keeping commitments * Excellent organizational, problem-solving, and customer service skills * Demonstrate coaching and development ability through strong written and verbal communication What We Expect From You: * Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care. * As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction. What We Offer * Pay: $60k-$65k * A company vehicle, cell phone, and iPad are provided for all route assignments. * Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. * 401(k) plan with company match, employee stock purchase plan. * Paid vacation, holidays, and sick leave. * Employee discounts. * Industry-leading, quality training program. Why Choose Northwest Exterminating? You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself! Qualifications What You Need to Succeed: * High School Diploma or equivalent required * Pest experience preferred * Ability to obtain a pesticide license within 90 days of employment (company paid) * Ability to work in the field independently & manage a team Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Lift and carry up to 50 lbs. * Ability to use a ladder within manufacturer's weight capacity * Work safely in crawl spaces, attics, confined spaces, and rooftops * Ability to work in all weather conditions Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer What You Need to Succeed: * High School Diploma or equivalent required * Pest experience preferred * Ability to obtain a pesticide license within 90 days of employment (company paid) * Ability to work in the field independently & manage a team Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Lift and carry up to 50 lbs. * Ability to use a ladder within manufacturer's weight capacity * Work safely in crawl spaces, attics, confined spaces, and rooftops * Ability to work in all weather conditions Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits. Back to you. Are you ready to make a difference? Do you thrive in an ever-changing environment and love problem-solving? Are you organized, friendly, and motivated to succeed? Then we want you on our team! Why You'll Love Being a Service Supervisor at Northwest: * Freedom to Move: In this role, you'll be on the move, building your career, and growing professionally with a clear view of next steps. As a key representative of Northwest in your community, you'll be trusted with protecting businesses, homes, and families. * Training & Support: We believe in investing in YOU. We'll provide all the training you need to succeed. * Strong Team Community: At Northwest, we value strong relationships-both with our team and the communities we serve. You'll be part of a company that gives back through volunteer work and community outreach, including our Good Deeds Team. Your Responsibilities: * Reflects the Northwest Way. * Builds strong relationships with internal and external customers to create "Customer's for Life." * Ensure that vehicles and equipment are maintained to manufacturer's and company standards. * Resolve customer complaints. * Responsible for inventory control. * Performs QC inspections in the field. * Performs production work as needed. * Assist with the routing and supervision of the techs to achieve high levels of productivity. * Assist with training of new technicians and refresher training for experienced technicians. * Self-motivated and able to work in a fast-paced environment * Acts with integrity by keeping commitments * Excellent organizational, problem-solving, and customer service skills * Demonstrate coaching and development ability through strong written and verbal communication What We Expect From You: * Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care. * As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction. What We Offer * Pay: $60k-$65k * A company vehicle, cell phone, and iPad are provided for all route assignments. * Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. * 401(k) plan with company match, employee stock purchase plan. * Paid vacation, holidays, and sick leave. * Employee discounts. * Industry-leading, quality training program. Why Choose Northwest Exterminating? You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!

ModMed is hiring a driven Supervisor, Patient Services to join our positive, passionate, and high-performing RCM BOOST team focused on leading and developing their team to ensure exceptional performance and alignment with the company's mission. This is an exciting opportunity to actively support and coach team members, fostering a positive work environment and culture of high performance by ensuring effective call center operations, analyzing processes, and driving continuous improvement within a fast-paced Healthcare IT company that is truly Modernizing Medicine! Your Role: * Work closely with senior leaders and talent on all aspects of staffing non-exempt team members, including hiring, training, supervision, and preparing and delivering performance reviews. * Prepare performance reports and action plans to meet KPIs by collecting, analyzing, and summarizing data and trends. * Spearhead and lead special projects to support and enhance our patient/client-facing activities, escalations, along with other duties and responsibilities as assigned. * Analyze departmental processes and recommend resolutions based on metrics, trends, and reporting. While developing and implementing strategies to improve call center benchmarks * Serve as a point of contact to ensure internal teams' daily workflow processes are completed and supported, and provide a strong floor presence, all while fostering a positive work environment that maximizes individual and team performance through communication. * Maintains operational consistency and quickly identifies and resolves trouble spots. * Strives to make meaningful and challenging contributions to the betterment of the Patient Services department. * Develop a climate that fosters motivation, encourages participation, and provides opportunities for employee initiative. * Utilize and explore the use of the training curriculum for ways to improve, enhance, and evaluate the onboarding process of the new hire and existing team members. * Effectively make sound decisions and manage diverse personalities with skill. * Develop strong credibility with all levels in the department by taking prompt measures to prevent performance and behavior problems Skills & Requirements: * Bachelor's Degree preferred. * 4+ years of previous healthcare, customer service, and call center supervisory experience. * Strong critical thinking, analytical, and problem-solving skills. * Expert knowledge of the medical billing claims submission process and working with insurance carriers (e.g., Medicare, private HMOs, PPOs). * Intermediate Excel and Word skills, such as the ability to perform basic calculations with formulas and functions, format spreadsheets, visualize data through charts and graphs, and create presentations. * Proven ability to work effectively within a team to create a positive work environment. * A solid professional demeanor is required, such as the ability to remain calm in a demanding call environment. * Strong working knowledge of business software applications, including Google Sheets, Microsoft Word, Excel, and PowerPoint. * High level of competency/Subject Matter Expert in Modernizing Medicine's PM product line (preferred)/or related EHR/EMR systems. * Excellent communication (Verbal/Written) and interpersonal skills #LI-LM1 #REMOTE

Job Details Broward - East Ft. Lauderdale - Ft. Lauderdale, FL Full Time Up to 5% Any OperationsDescription “Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Medical Center Supervisor will be in charge of the successful management and operation of medical practices to include all specialty disciplines and clinic sites. They provide all medical specialists with resources necessary to meet the needs of patients and meet the financial objectives of the practice and group. Management and Leadership skills are essential to the success of this position. The main focus of the Supervisor is to support a team of highly qualified and dedicated staff to provide quality medicine while creating and maintaining the “Sanitas Culture” for patient care. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Patient Experience - Achieve NPS (Net Promoter Score) goal. Physical presence in the waiting room during operating hours. Informing patients of any delays beyond appointment time. Make sure that patients leave informed of all their next steps and care treatment. Talks to patients randomly to ask about their experience and identifies promoters for Google reviews. Deescalate potential patient complaints - those patients that seem inpatient and/or had a bad experience. Reduces the complaints ratio (per 500 visits). Address the complaints. Identifies causes to avoid future similar complaints. Increases Social Media reviews. Scheduling - Ensures appointment availability per provider and center meets established goals. Reviews and coordinates action plan with providers and/or medical director/lead to resolve any challenges with appointment availability. Pre-Visit - Leads daily Huddles with clinical and operational staff. Ensures clinical and administrative Pre-Visit Planning Completion. Visit - Ensure PCP Visits satisfaction. PCP Cycle time: Total time a patient spends in the medical center from check-in until check-out for PCP visits. Optimize utilization of the providers. Achieves Access Metrics goals. Reduces No-Show rate. Monitors that operational processes like check in and check out are followed according to established workflows and requests training for staff if necessary. Reduces patient's cancellations. Ensures referrals and HIM processes are followed according to established workflows. Urgent Care - Ensures patient satisfaction and operational excellence during UC Visits. Laboratory - Ensures patient satisfaction and operational excellence during LAB Visits. Diagnosing Imaging - Ensures patient satisfaction and daily operational excellence during DI Visits and with DI techs. Ensure the best use of the Installed Capacity and its utilization in the DI Service. Coordinates with the DI transversal lead the plan to improve LAB service results and performance. Ensure patient navigation between medical centers, Keralty Hospital and Preferred DI Centers Network. Ensures goals accomplishment at the regional level. Structure action plan between OM and Regional to achieve defined KPI goals set forth by DI leadership. Management of eCW schedules by OM. Management of day-to-day tech schedules, payroll and PTO requests. Collaboration with DI leadership and OM for HR dept needs and budgets based on reported volume and growth. Telephone Encounters - Assures Telephone Encounters buckets are addressed daily within 24 hours. Human Resources - Ensures required staffing for Clinical Ops positions are met based on budget needs. Monitors and approves OT only as necessary vs budget. Identifies and Recognizes employee of the month based on patient experience, patient feedback, staff feedback and performance. Strives and promotes Teamwork. Assures dress code company policy is followed according to guidelines - orders uniforms for staff. Promotes a healthy work environment with open lines of communication. Facilities Maintenance - Ensures facility cleaning and Order. Address equipment issues. Coordinates with Facilities department preventive tasks for the infrastructure. Reports - Generates and analyzes the reports to guarantee patient and staff satisfaction. New Products and Services - Supports new products and services implementation at the Medical Center. Administrative - Packing Slips. Ensures inventories for Office and Medical Supplies. Develop specialist Timesheets. Perform Inventory Management. Report System issues to IT in a timely manner. Growth - Encourage growth. Emergency Preparedness - Activates the emergency plan in the medical center. Safety - Ensure that the employees are trained and informed about the company safety policy. Enforce safe work practices and procedures. Encourage employees to identify and report unsafe or unhealthy workplace conditions or hazards. Take the proper actions to correct or prevent the unsafe or unhealthful conditions present in the workplace. Ensure the proper conditions of the safety emergency/rapid response equipment. Perform safety walkthroughs of the facility to identify possible unsafe or unhealthy conditions. Verify that the employee's performance meets the safety expectations. Ensure all the patients feel in a safe and healthy environment. INDCorp Qualifications Supervisory Responsibilities Monitors how center staff are servicing patients. Responsible and accountable for all facets of facility performance and oversight of all facility-level teammates. Reports to Regional Ops the staff that are not engaged with service standards/expectations and creates an action plan to put in place. Monitors that CCAs are calling and welcoming patients from the waiting area properly. Leads daily Huddles with clinical and operational staff. Ensures required staffing for Clinical Ops positions are met based on budget needs. Creates Staff schedules: shifts (monthly) PTO/Coverage while maintaining patient satisfaction and operational excellence. Ensure that the employees are trained and informed about the company safety policy. Required Education Bachelor's degree. Required Experience Minimum 5 years supervisory experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Computer knowledge required (Word, Excel, Internet). Customer Service skills and training. HIPAA testing required. Responsible for compliance with on-call rotation. Knowledge and skills with payroll systems. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Preferred Qualifications Previous experience in healthcare preferred. Financial Responsibilities This position currently handles physical money or negotiates contracts. Cash Reconciliation Report - assure PRC runs report. Weekly Bank Deposits. Take responsibility for petty cash. Open encounters report - assure report running daily. Ensure all the encounters can be claimed. Budget Responsibilities This position has budget responsibilities. Maintain the budget of the medical center. Comply with the administrative cost under the established budget. Languages English Advanced Spanish Preferred Creole Preferred Travel Available for travel for company necessity upon request. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X

This position is primarily responsible for supervising collection, assignment, review, and completion of incoming birth tissue referrals, donor charts and donor records necessary to manufacture BioTissue products, or to allocate donor tissue outside the organization. The Supervisor is responsible for oversight of all Call Center functions, including ensuring receipt, tracking, and monitoring all ESP and Sharing Miracles donor referrals. They work closely with the Sr. Manager of Donor Eligibility and Logistics to facilitate donor charts for review and completion through the lifecycle of the donation process in the electronic donor management system. Supervises the day-to-day activities of the donor referral intake and donor screening process to ensure appropriate donor eligibility review of consent and Donor Risk Assessment Interviews and efficient throughput of information needed to determine final donor eligibility by the Medical Director. Supervises the administration of the Call Center Recorded Line as well as monitors and responds to Sharing Miracles voice mails and emails requesting call backs or seeking additional information regarding birth tissue donation. Assesses coordinators response time and metrics. Supervises the assignment of donor unique identifiers and contingent unique identifiers for ESP partners. Supervises Independent Contractor Donor Assessment Coordinators and BioTissue staff performing Call Center responsibilities including donor intake, donor screening and review and receipt of information necessary to support operations. Ensures accuracy and completeness of documentation in the electronic donor management system and preparation of donor charts for final donor eligibility determination. Ensures timely upload of critical documentation submitted by ESP's and internally. Works closely with the Sr. Manager of Donor Eligibility and Logistics and Medical Directors as necessary for donor screening and tissue suitability guidance based on BioTissue's exclusionary criteria, AATB and FDA standards, and other regulatory bodies. Assumes administrator on call duties to support front line staff performing donor intake and screening. Supports departmental operations through the writing of SOP's, forms and work instructions respective to all Call Center functions. Works closely with the Manager of Acquisition Services and Donation Coordinators to ensure streamlined operations and continuous communication regarding donor case status for all locally acquired donors. Supervises the initial review of donor acquisition records and assigns tasks to Donation Coordinators, as necessary. Provides feedback to the Manager regarding performance and accuracy of documentation. Assists the Sr. Manager of Donor Eligibility and Logistics with Independent Contractor Donor Assessment Coordinator's AI requests needed to complete donor charts and determine suitability. Updates donor case statuses and tracks completion of records to ensure efficient turnaround time for records to Donor Eligibility and Quality. Communicates clearly and effectively with Tissue Partners for understanding of requirements at the time of initial donor screening and trains Coordinators to those criteria. Facilitates training related to Donor Eligibility, Donor Screening, Informed Consent administration and completion of Donor Risk Assessment Interviews (DRAI). Serves as an SME for donor consent and DRAI completion, coordinating quarterly consent training with all staff performing that function on behalf of BioTissue in conjunction with the Manager of Partner and Community Education. Assists the Manager of Donor Development and Communication with Donor Aftercare services to include the preparation, tracking and routing of outcome letters and positive serology notification in conjunction with administrative support staff. Essential Duties & Responsibilities Strong skillset in good documentation practices, AATB, and FDA standards, as well as excellent interpersonal and communication skills. Supervises the electronic donor management system for completeness of each individual record with tracking and visibility for competition or routing task assignment for outstanding items or necessary corrections. Collaborates with Tissue Procurement Management for system enhancements, customizations and serves as a SME for the electronic donor management system and backup administrator as needed. Troubleshoot, problem solve and escalate cases as needed to ensure timely chart receipt for the determination of donor eligibility. Monitors and reports performance metrics and provides data and information necessary to support Tissue Procurement Leadership Communicates any non-conformances, errors or issues to Tissue Procurement Management. Identifies donors appropriate for donor allocation partner (DAP) placement at the time of donor screening, when applicable, for review and acceptance. Interacts with Tissue Procurement Management and Medical Directors as needed to support donor referrals, donor screening and operations. Supervises the initial chart review to maintain timely completion of all required fields and accuracy and completion of all required chart components, with adherence to BioTissue, AATB and FDA exclusionary criteria. Collaborates with the Sr. Manager of Donor Eligibility and Logistics to implement any changes and updates to the BioTissue exclusionary criteria under the Medical Advisory Committee, or changes of standards set forth by applicable regulatory bodies. Collaborates with the Sr. Manager of Donor Eligibility to compile performance data for internal procurement through Sharing Miracles for referrals, deferral rate, documentation error trends, chart submission turnaround time and corrections to ensure efficiencies in operations and identify areas of needed improvement. Supervises the receipt and documentation of laboratory results and requests corrections when needed from the laboratory. Responds to laboratory SSR's to ensure sample suitability and timely processing of samples. Supports and communicates to Tissue Procurement Management regarding non-conformances and errors resulting in non-payment for lab services. Participates in BioTissue events and meetings Operates with the highest level of integrity and ethical performance. The incumbent is expected to be present at BioTissue locations, where needed. May be required to work weekends and holidays and provide on call responsibilities to support operations May require domestic travel up to 5% of the time. Skills & Abilities Time Management Knowledge of good documentation practices (GDP) Interpersonal Communication Teamwork Strong Training Capabilities Adaptability to Changing Environments Accountability Professionalism & Communication Skills Conflict Resolution Problem Solving Process Improvement/Continuous Improvement Active Listening Detail oriented Organization Analytical Skills Emotional Intelligence Strong Work Ethic Position Expertise/Qualifications Requires 3-5 years of Tissue Banking or related experience Bachelor's Degree Preferred Current CTBS Certification or completion within 3 years of employment Physical Requirements Sedentary work that generally requires sitting and/or standing Ability to work in a fast paced environment while providing support and leadership in decision making The incumbent is expected to be present at BioTissue locations, where needed.

Job Description Patient Service Supervisor The Patient Service Supervisor - Food and Nutrition is responsible for overseeing the daily operations of the food and nutrition services team, ensuring the delivery of high-quality, nutritious, and safe meals to patients. This role includes supervising food service staff, ensuring compliance with healthcare regulations, and maintaining excellent patient satisfaction through effective communication, meal management, and coordination with dietary teams. The supervisor will work closely with the Food and Nutrition Manager to maintain standards for food safety, nutrition, and customer service. Key Responsibilities: Supervision and Team Leadership: Supervise, train, and lead a team of food service workers, including kitchen staff, diet aides, and meal delivery personnel. Schedule and assign daily duties, ensuring efficient workflow and adequate staffing levels. Provide performance feedback, conduct evaluations, and support team members in professional growth and development. Foster a positive and productive work environment that emphasizes teamwork and customer service. Meal Service and Patient Satisfaction: Oversee the timely preparation and delivery of patient meals according to prescribed diets, patient preferences, and nutrition guidelines. Ensure that meals are served at the proper temperature, portion size, and in an aesthetically pleasing manner. Respond to patient meal concerns, preferences, or feedback, working to resolve issues promptly and professionally. Collaborate with the dietitian or nutrition staff to address specific patient needs, including modifications for allergies, dietary restrictions, or preferences. Food Safety and Compliance: Ensure food service operations adhere to safety standards, including food storage, handling, and sanitation practices, in compliance with local, state, and federal regulations. Monitor and enforce food safety protocols, ensuring staff follow health and safety guidelines at all times. Participate in regular food safety inspections and audits, addressing any areas for improvement or non-compliance. Inventory Management and Ordering: Assist with inventory control, including the ordering of food supplies and ingredients needed for patient meal preparation. Track inventory levels, ensuring efficient use of supplies and minimizing waste. Maintain accurate records of food inventory and food service expenses. Collaboration with Dietitians and Healthcare Providers: Work closely with the dietary and clinical teams to ensure that patient meal plans align with nutritional needs, medical conditions, and therapeutic diets. Assist in the development and update of dietary menus, ensuring they meet the healthcare facility's nutritional standards and patient requirements. Review patient meal preferences and make adjustments as needed to ensure satisfaction and dietary compliance. Training and Development: Provide ongoing training to food service staff on customer service, food safety, and operational procedures. Ensure new staff members are properly oriented and trained in all aspects of patient meal service and food safety protocols. Stay current on trends in food and nutrition services, attending relevant training and workshops as necessary. Quality Control and Reporting: Monitor the quality of food service operations, including food preparation, meal delivery, and patient feedback. Generate and maintain reports on meal delivery performance, patient satisfaction, food safety audits, and inventory management. Identify areas for improvement and work with management to implement corrective actions to enhance food service quality and efficiency. Qualifications: Education and Experience: High school diploma or equivalent required; Associate's or Bachelor's degree in Food Service Management, Nutrition, or a related field is preferred. Minimum of 3-5 years of experience in food service management or a related role, with at least 1 year in a supervisory capacity. Experience working in a healthcare or hospital setting is highly desirable. Skills and Competencies: Strong leadership and team management skills, with the ability to motivate and manage a diverse group of employees. Excellent communication and interpersonal skills, with a customer-service oriented approach. Knowledge of food safety standards, nutrition guidelines, and dietary requirements in healthcare settings. Strong organizational skills and the ability to manage multiple tasks simultaneously. Proficiency with food service software, inventory management systems, and Microsoft Office Suite. Personal Attributes: Compassionate, patient-focused, and attentive to individual needs. Ability to maintain a professional demeanor while handling patient concerns or food service challenges. High attention to detail, particularly in food quality, presentation, and safety. Working Conditions: Full-time position with typical hours being Monday through Friday, with occasional weekends or evenings as needed. Work is performed in a healthcare food service environment, including kitchen, dining, and patient room settings. Some physical activity required, including standing, lifting, and moving food supplies or meal carts. Benefits: Dental insurance Vision insurance Health Insurance 401k Paid time-off Paid holidays Referral program Lemontree Healthcare policy is to provide equal employment opportunity to all qualified applicants and employees regardless of their race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, veteran status, status as a special disabled veteran, or any other protected criteria as established by federal, state, or local laws. Employment decisions at Lemontree are based solely upon relevant criteria, including an individual's capabilities, qualifications, training, experience, and suitability. Am Shift Mid Shift Weekends

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Event Set-Up Supervisor is responsible for overseeing the preparation, installation, and breakdown of all furniture and equipment for event spaces at the MBCC. This includes meeting rooms, ballrooms, exhibit halls, pre-function areas, and exterior spaces. Under the direction of the Housekeeping Manager & Event Managers, this hands-on leadership role ensures that room sets meet client specifications, safety standards, and visual presentation expectations consistent with both convention center and hotel-style operations. This role will pay an hourly rate of $21.15 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 31, 2025. About the Venue The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings. The new 800-room, connected Grand Hyatt Miami Beach, is under development and slated to open in late 2027. A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC's immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise, train, and direct full-time, part-time, and temporary labor for the setup and breakdown of all event spaces. Review and interpret Banquet Event Orders (BEOs), event resumes, layouts, and diagrams to ensure room sets meet all client specifications and service expectations. Conduct pre-shift team huddles and daily briefings to align on event timelines, safety protocols, and shift objectives. Ensure all setups include appropriate tables, linens, skirting, chairs, staging, podiums, pipe and drape, AV tables, signage, risers, and specialty equipment. Conduct pre-event inspections to confirm accuracy, cleanliness, and readiness of each space - ensuring high standards of visual presentation and uniformity. Adjust room sets promptly in response to evolving client needs or last-minute requests, maintaining a professional and accommodating demeanor. Lead or support turnovers of rooms between functions with a focus on efficiency and timeliness. Coordinate multiple event turnovers throughout the day, especially in high-volume meeting space environments. Serve as the primary on-shift point of contact for the set-up team, collaborating with Event Managers, Banquets, and AV teams to troubleshoot and resolve setup-related issues. Maintain clean, safe, and organized back-of-house and equipment storage areas. Track event-related inventory (tables, chairs, linens, risers, staging, signage) and report damages, shortages, or replacements. Prepare and maintain billable documentation for labor, rental equipment, and event-specific requests to ensure accurate settlement. Use internal systems to document shift completion, inventory usage, equipment issues, and turnover times. Lead by example during peak periods, assisting with physical setup (including lifting, moving, and staging heavy equipment). Train new staff on setup standards, safe material handling, visual setup guidelines, customer service, and SOP compliance. Implement downtime strategies such as deep cleaning, minor equipment repairs, or refresher training sessions for team members. Provide recommendations to leadership on operational improvements, staffing adjustments, and capital equipment needs. Collaborate with the Housekeeping & Event Managers and Scheduling team to develop and adjust labor plans based on the 30-day event forecast. SUPERVISORY RESPONSIBILITIES: Direct supervision of event set-up team including full-time, part-time, and temporary employees. Partner with HR, Housekeeping, and Event Services leadership on hiring, training, evaluations, and corrective action processes. Mentor and develop senior crew leads to support internal leadership growth and succession planning. Foster a work environment that emphasizes safety, efficiency, communication, and teamwork. Qualifications EDUCATION & EXPERIENCE: High school diploma or equivalent required; Associate degree or hospitality coursework preferred. Minimum 2-3 years of experience in a supervisory event set-up role within a convention center, hotel, or public assembly venue. Familiarity with Banquet Event Orders (BEOs), diagrams, and space planning tools such as Social Tables or AutoCAD. Experience coordinating high-volume meeting space turnovers and managing simultaneous setups preferred. SKILLS & ABILITIES: Excellent organizational and time management skills with the ability to manage multiple priorities. High attention to detail and spatial awareness for proper furniture placement and room aesthetics. Strong interpersonal and communication skills; bilingual (English/Spanish) preferred. Ability to work calmly under pressure, lead teams, and adapt to changing event needs. Service-driven attitude with a proactive approach to guest and client requests. Ability to operate, train, and enforce safe use of carts, dollies, lifts, and other handling equipment. Understanding of typical meeting room setups including banquet, classroom, theater, cabaret, and U-shape styles. TECHNOLOGY SKILLS: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Preferred experience with event management software (Social Tables, AutoCAD, Vectorworks). CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license OSHA 10- or 30-Hour General Industry Certification preferred Certified Meeting Room Setup (CMRS) - Event Service Professionals Association preferred Forklift Certification preferred Crowd Manager Training Certification preferred PHYSICAL DEMANDS: Must be able to frequently lift, push, and pull up to 50 lbs. Requires standing and walking for long periods, climbing ladders, bending, reaching, and working at heights. Must be able to maneuver equipment and carts across indoor and outdoor event spaces WORKING CONDITIONS: Work is performed in both indoor and outdoor event environments with varying noise levels. Must be available to work a flexible schedule including nights, weekends, holidays, and extended shifts during peak events. Must be available to work flexible hours including evenings, weekends, holidays, and long shifts during major events. WORK SCHEDULE: The work schedule of this position is based on business, event operations, and project needs. Must have the ability to work long and irregular hours which will require a flexible schedule availability including late nights, early mornings, weekends or holidays and the ability to remain available 7 days per week. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

About the Role: We are seeking a highly qualified Supervisor for our Human Immunodeficiency Virus/Acquired Immunodeficiency Syndrome (HIV/AIDS) Care Management team. As a Supervisor at Independent Living Systems (ILS), you will be responsible for overseeing the daily operations of the team and ensuring that all tasks are completed efficiently and effectively. ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. You will be expected to provide guidance and support to team members, as well as collaborate with other departments to ensure that our members receive the highest quality care possible. Your leadership and expertise will be crucial in maintaining our high standards of medical care. Minimum Qualifications: Bachelor's degree in Health Care Administration or related field 5+ years of experience in a health care or HIV/AIDS care setting Strong leadership and communication skills Excellent organizational and time management skills Ability to work well under pressure and meet deadlines Relevant experience may substitute for the educational requirement on a year-for-year basis Preferred Qualifications: Master's degree in Health Care Administration or related field 3+ years of experience in a supervisory role in a health care setting Experience with electronic health records (EHR) systems Knowledge of medical terminology and coding Certification in Case Management (CCM) Responsibilities: Supervise and manage the daily operations of the HIV/AIDS Care Management team Provide guidance and support to team members Collaborate with other departments to ensure that members receive the highest quality care possible Ensure that all tasks are completed efficiently and effectively Maintain accurate records and documentation Skills: As a Supervisor for our HIV/AIDS Care Management team, you will utilize your strong leadership and communication skills to provide guidance and support to team members. Your excellent organizational and time management skills will be essential in ensuring that all tasks are completed efficiently and effectively. Additionally, your knowledge of medical terminology and coding, as well as experience with electronic health records (EHR) systems, will be beneficial in maintaining accurate records and documentation. Overall, your expertise and dedication to quality care will be crucial in maintaining our high standards of excellence.

As a Golf Services Supervisor you will ensure that each golf guest is provided a warm welcome and sense of genuine care when entering the golf services area just beyond the Blue Monster Shop lawn. You will ensure that each golf guest is fully aware of the golf sequence of service and provide any number of services to assist them along in the process. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: Supervise, train, and assist all golf outside services and practice facility associates. Assist associates with compliance requirements (breaks, time clock punches, uniform standards, resort policies, etc.) Supervise and assist with guest service problems providing resolution. Supervise and assist with daily golf bag check-ins and check-outs. Supervise and assist with all daily golf bag movement tasks. Responsible for all opening and closing golf outside services shift tasks (locks, golf bags, rentals, carts, range, utility vehicles). Assist with cleanliness and presentation of work areas. Provide daily walk thru audits and evaluations for department to be given to Resort Head Golf Professional. Assist with ranger, starter, and practice facility tasks. Complete all other assignments as requested by department supervisors or manager. Responsible for complying with all spirit to serve basics and for providing leadership to all associates while implementing these basics. Responsible for complying with all department objectives and for providing leadership to all associates while implementing these objectives. Maintain cleanliness of the surrounding area to include the Blue Monster shop lawn, main road, flower beds, and perimeter area of golf service area. Contact necessary departments via radio with any guest concerns or challenges to ensure immediate guest recovery and problem resolution. Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION PGA Apprentice Level 1, 2, or 3. Level 2 or higher preferred. Must have at least 4 years' experience in the golf business. EXPERIENCE Previous experience working in a golf environment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Position: Office Supervisor At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests, and team members. Working with Sodexo Live! is more than a job; it is a chance to part of something greater. Here, you will build a career where everyday is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background, your desire to delight others. In return, we will give you all you need to thrive. After giving it all, you will return home knowing that you have played your part in creating a truly unforgettable moment. We are seeking an Office Supervisor for Miami Beach Convention Center located Miami Beach, FL. Principal Function: The Office Supervisor will ensure the overall efficiency of Sodexo Live!'s business office by organizing and maintaining office records and ensuring the implementation and enforcement of Sodexo Live!'s standards and practices for accuracy, efficiency, quality, and financial performance. Essential Responsibilities:Maximize Sodexo Live!'s revenue in operational excellence through execution of systems and policies related to office and administrative operations. Contribute to goal of making Sodexo Live! #1 Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example. Qualification/Skills:High School Diploma, some college and/or appropriate combination of education and work experience to support on-the-job effectiveness. One year of previous administrative experience, to include office management principles and procedures. Ability to work independently, exercising appropriate skills for effective judgement, creative problem solving and taking initiative. Excellent communication skills, with ability to deliver and interpret information across various resources. Exceptional ability to provide a high level of customer service. Numbers orientation, with ability to accurately compute various mathematical equations. Exceptional computer literacy with Microsoft Office Suite Software. Other Requirements: Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; and must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends, and holidays. Thank you for expressing interest in employment with Sodexo Live! while only those candidates considerate for this position will be contacted, your resume will remain in our file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for an employment without regard to race, religion, color, national origin, sex, age, and genetic information, status protected veteran or status as a qualified individual with a disability, or any other characteristics protected by applicable Federal, State or Local Law.

Job Description Office Supervisor At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests, and team members. Working with Sodexo Live! is more than a job; it is a chance to part of something greater. Here, you will build a career where everyday is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background, your desire to delight others. In return, we will give you all you need to thrive. After giving it all, you will return home knowing that you have played your part in creating a truly unforgettable moment. We are seeking an Office Supervisor for Miami Beach Convention Center located Miami Beach, FL. Principal Function: The Office Supervisor will ensure the overall efficiency of Sodexo Live!'s business office by organizing and maintaining office records and ensuring the implementation and enforcement of Sodexo Live!'s standards and practices for accuracy, efficiency, quality, and financial performance. Essential Responsibilities: Maximize Sodexo Live!'s revenue in operational excellence through execution of systems and policies related to office and administrative operations. Contribute to goal of making Sodexo Live! #1 Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example. Qualification/Skills: High School Diploma, some college and/or appropriate combination of education and work experience to support on-the-job effectiveness. One year of previous administrative experience, to include office management principles and procedures. Ability to work independently, exercising appropriate skills for effective judgement, creative problem solving and taking initiative. Excellent communication skills, with ability to deliver and interpret information across various resources. Exceptional ability to provide a high level of customer service. Numbers orientation, with ability to accurately compute various mathematical equations. Exceptional computer literacy with Microsoft Office Suite Software. Other Requirements: Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; and must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends, and holidays. Thank you for expressing interest in employment with Sodexo Live! while only those candidates considerate for this position will be contacted, your resume will remain in our file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for an employment without regard to race, religion, color, national origin, sex, age, and genetic information, status protected veteran or status as a qualified individual with a disability, or any other characteristics protected by applicable Federal, State or Local Law. Job Posted by ApplicantPro

We have an exciting opportunity to join our team as a Supervisor - Patient Access Center. This Supervisor role is responsible and accountable for supervising a team of Access Center Representatives (ACRs) and their activities to ensure that the organizations vision and business objectives are met. This position will lead, manage and support a team of ACRs to achieve consistent results. Provides direct supervision of and support to ACRs via the monitoring of quality, performance, and availability. This includes, but is not limited to participating in the development of ACRs, coaching and establishing individual development plans and routine performance reviews, assisting in managing workflow; reporting on trends; and collaborating with other Patient Access Center (PAC) leaders. Job Responsibilities: Ensure that ACRs are trained appropriately, follow correct procedures, and maintain a high degree of quality work. Work with other PAC leaders to manage daily work assignments and workflow. Provide support to the PAC by participating in regular quality monitoring, supporting Patient Access Center metrics and performance management, report generation, intra-day schedule adherence, and quality monitoring of assigned ACRs Assist ACRs in understanding and using EPIC EMR, Verint, Salesforce, Cisco, and other PAC applications. Assist in ensuring all scripts and critical directives for scheduling remain current ; ensures constant feedback loop between ACR's and leadership on changes made Keep up-to-date on all communications/updates within the Patient Access Center and cascade to their teams when appropriate and in a manner that ensures understanding and compliance. Serve as the first point of escalation and respond to ACR inquiries via group chat or in person interactions directly related to answering questions while agents are taking calls. Ensure adherence to quality calibration sessions which ensure consistency with departmental standards of quality assurance. Supervisors will continue to build upon these sessions with daily feedback and weekly/monthly coaching. Responsible for supporting advanced scheduling workflows and processes inclusive of supporting multispecialty and specialty initiatives. Report trending errors to PAC leadership. Promote best practices with regard to physician protocols to schedule appointments for NYU FGP specialties and meet established Access Center performance goals. Assist in hiring and onboarding new employees as required. Understands and continuously monitors Key Performance Indicator (KPI) standards including but not limited After Call Work (ACW), Average Handle Time (AHT), etc. Able to assist team members in managing conversations with a high level of sensitivity and uses good judgment when determining and documenting appropriate disposition. Motivates and inspires their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility. Promote and enforce the utilization of NYU FGP Healthcare systems, Patient Access Center (PAC) applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, etc. Complete call processing in an efficient manner; remain aware of call volumes; work as part of the team to handle the call volumes. Lead and ensure compliance in multidisciplinary quality and service improvement teams, as appropriate. May be called upon to lead trainings to agents on new practices or refresher trainings. Provide an excellent experience to NYU FGP patients, customers, and providers. Demonstrate regular, consistent, and punctual attendance and enforce the same adherence with their team members. Adheres to and enforces uniformly Access Center policies and procedures. Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate. Works collaboratively with colleagues and site leadership to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.). Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Perform other duties as assigned particularly as it relates to the demands of the Patient Access Center. Minimum Qualifications: To qualify you must have a Associates degree with 1-3 years work experience or a High School Diploma with 3 years work experience preferably in a Contact center Setting. At least 1 year of direct experience in a Supervisory/leadership role, preferably in an inbound Contact center. Must be able to work a full-time schedule between the hours of 5:00am-5:00pm Preferred Qualifications: Experience managing within an access/contact center, hospital, clinic, or medical office scheduling environment is highly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Florida provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Florida is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal."

Workforce Management Supervisor (Remote, Florida residents only) Industry: Essential community services Schedule: Full-time, 40-hour workweek, accommodating scheduling Compensation: $48,000 annual salary + generous benefits package featuring 100% employer-sponsored individual health insurances and a competitive leave policy (see below for details) Summary of Mandatory Qualifications: Must be a Florida resident living within the state Have at minimum an associate's degree from an accredited university Have four (4) years of combined education and relevant work experience (see below) Ability to pass a level two (2) DCF background screening and a drug test About us: 211 Broward is a free, anonymous, 24-hour helpline offering listening support, information, referral, and crisis services. We provide every caller with a place to turn when they need answers to life's challenges - big or small - by connecting them with nearly 2,600 programs and services available in their area. We are a fast-paced crisis, information, and referral virtual call center that fills a critical need in the communities we serve. About this position: We are seeking a highly organized, tech-savvy, and solutions-focused professional to join our Helpline Leadership Team as our Workforce Supervisor. This role is ideal for someone who enjoys working behind the scenes to ensure a high-performing call center, supports smooth daily operations, and loves using technology to solve problems, improve systems, and enhance efficiency. This position plays a central role in how our 24/7 Helpline functions, from scheduling and real-time staffing support to maintaining telephony, chat, and database systems that help counselors serve our community. The ideal candidate thrives in a fast-paced environment, enjoys troubleshooting, and values accuracy, communication, and teamwork. We think the ideal candidate is someone who: Is highly comfortable with technology and enjoys learning new systems, platforms, and tools. Is detail-oriented and able to manage complex schedules, data, and staffing needs. Demonstrates strong problem-solving skills, especially when systems or processes need quick adjustment. Can remain calm and solutions-focused when priorities shift throughout the day. Communicates clearly and respectfully with staff across all levels. Enjoys working autonomously while also collaborating with leadership and technical teams. Is motivated to improve processes, support innovation, and help strengthen call center operations. Shows reliability, accountability, and consistency in completing tasks on time. If this describes you - and you're excited about supporting the systems, schedules, and technology that keep our Helpline running smoothly - we encourage you to apply! Requirements To be considered for this position, you must: Be a Florida resident residing within the state. Demonstrate experience in call center operations, with a resume detailing what tasks you handled within a call center environment. Show expertise in Workforce Management (WFM) practices, including scheduling, adherence, forecasting, and operational support. Have a secure, quiet, and confidential workspace with reliable internet. Be free from caregiver responsibilities during work hours. Be able to pass a level two (2) DCF background check and drug test before employment. Meet or exceed our education requirement: A bachelor's degree (or higher) coupled with one (1)+ years of experience in a call center (additional experience in social services or crisis intervention preferred) OR An associate's degree plus two (2)+ years of relevant Workforce Management experience Have a minimum typing speed of 30 WPM Be comfortable with a phone and virtual chat-based work environment Benefits We are pleased to offer: Annual salary of $48,000 100% paid individual benefits package that includes medical, vision, and dental insurance after 60 days of employment 100% free mental health telehealth sessions after 60 days of employment 403(b) retirement plan with potential for variable annual employer contribution Paid Time Off (PTO) available after three (3) FT working months (accrues at a rate of 8.00 hours per pay period, up to 16 days per year) Sick Leave available with the first pay period (accrues at a rate of 1.85 hours per pay period, up to 6 days per year) Nine (9) paid holidays throughout the year Flexible scheduling (within daytime hours) Work supplies such as a company laptop, mouse, headset, paper, and pens We welcome and encourage diversity in our workplace. If you are interested in applying, we encourage all employees to think broadly about their background and skill set for the role. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Build a challenging and rewarding career with us! We look forward to your application.

We are seeking an experienced call center supervisor to join our 211 Palm Beach Treasure Coast team. The resource center supervisor provides direct supervision and support to assigned Resource Center staff, ensuring consistent delivery of high-quality services within the 211 Resource Center. Responsibilities include monitoring attendance, assisting with shift scheduling, evaluating productivity, and reviewing call handling for compliance with agency standards. Offer ongoing feedback, coaching, and performance support to team members. This role requires broad availability and flexibility to effectively meet operational needs and uphold the agency's mission. This position supports a 24/7, 365-day operation, and schedule flexibility is essential. Initial training and onboarding-typically lasting 60-90 days-will occur during daytime or varied hours based on operational and training needs. Regular shift assignments will be determined following successful completion of training and may include evenings, overnights, weekends, and holidays based on organizational needs. Responsibilities: Foster a high-performing, supportive team environment within the Resource Center that emphasizes quality service, compliance, and staff well-being. Supervise and support assigned team members, including monitoring performance, reviewing documentation for accuracy and completeness, addressing challenging calls, and providing debriefing and self-care support following crisis interventions. Ensure consistent call center coverage and response to crisis lines by monitoring call volume and coordinating staffing, including managing callouts and scheduling shifts. Assist with the onboarding process for new staff, including training, coaching and support. Conduct regular one-on-one meetings and performance evaluations to address attendance, productivity, quality assurance, and professional development. Enforce agency policies through progressive discipline and corrective actions in collaboration with management. Provide direct and indirect 211 service coverage by handling crisis and information/referral calls as needed, including jumping into the call queue during periods of high volume or when specialists require support. Responsibilities include client assessment, crisis de-escalation, and appropriate resource linkage using the agency's database. Completion of required training is mandatory. Maintain awareness of agency goals, KPIs, and contract deliverables to ensure compliance. Attend mandated monthly staff meetings as well as department meetings and participates in required in-services, training sessions and conferences when appropriate to job responsibilities maintaining all annual training requirements. Participate in on-call supervisory rotation and provide support to center due to unscheduled absences. Responsible for special projects and other duties as assigned. Minimum Requirements: High School Diploma required. Associate's degree in human services, Social Work, or a related field is preferred. Minimum 2 years of supervisory experience and 2 years call center experience required. Experience in a crisis intervention setting, such as a crisis center or related role preferred. This may include direct crisis response work, formal education or training in crisis theory or suicidology, or a combination of equivalent experience and education. Familiarity with community resources preferred. Bilingual (English/Spanish or English/Creole) Preferred. Knowledge/Skills/Training Strong interpersonal and communication skills to effectively engage with staff, clients, and community members Proven ability to coach, mentor, and lead team members Knowledge of crisis intervention, including suicidology and crisis management techniques Demonstrates sound judgment, professionalism, tact, and adaptability Effective organizational and time-management skills Proficient in computer use, including databases and word processing software Reliable attendance and punctuality *** Continued employment is contingent upon the successful completion of all relevant training programs, associated requirements, and any recurrent training obligations. The Agency: 211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. The agency cultivates a caring and dynamic team to serve Palm Beach County and the Treasure Coast (five counties). Additional partners provided funding to support a quality, centralized access point for health, and human services information and crisis services. 2-1-1 was designated nationally by the FCC for information and referral purposes, and it became the telephone number for the agency's helpline. 211 Palm Beach/Treasure Coast's mission is to save lives through crisis intervention and by connecting people to health, mental health, and wellness services 24 hours a day every day. The position: Full time Benefits: Health insurance Dental insurance Vision insurance Employee assistance program Life insurance Paid time off

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Event Set-Up Supervisor is responsible for overseeing the preparation, installation, and breakdown of all furniture and equipment for event spaces at the MBCC. This includes meeting rooms, ballrooms, exhibit halls, pre-function areas, and exterior spaces. Under the direction of the Housekeeping Manager & Event Managers, this hands-on leadership role ensures that room sets meet client specifications, safety standards, and visual presentation expectations consistent with both convention center and hotel-style operations. This role will pay an hourly rate of $21.15 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 31, 2025. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise, train, and direct full-time, part-time, and temporary labor for the setup and breakdown of all event spaces. Review and interpret Banquet Event Orders (BEOs), event resumes, layouts, and diagrams to ensure room sets meet all client specifications and service expectations. Conduct pre-shift team huddles and daily briefings to align on event timelines, safety protocols, and shift objectives. Ensure all setups include appropriate tables, linens, skirting, chairs, staging, podiums, pipe and drape, AV tables, signage, risers, and specialty equipment. Conduct pre-event inspections to confirm accuracy, cleanliness, and readiness of each space - ensuring high standards of visual presentation and uniformity. Adjust room sets promptly in response to evolving client needs or last-minute requests, maintaining a professional and accommodating demeanor. Lead or support turnovers of rooms between functions with a focus on efficiency and timeliness. Coordinate multiple event turnovers throughout the day, especially in high-volume meeting space environments. Serve as the primary on-shift point of contact for the set-up team, collaborating with Event Managers, Banquets, and AV teams to troubleshoot and resolve setup-related issues. Maintain clean, safe, and organized back-of-house and equipment storage areas. Track event-related inventory (tables, chairs, linens, risers, staging, signage) and report damages, shortages, or replacements. Prepare and maintain billable documentation for labor, rental equipment, and event-specific requests to ensure accurate settlement. Use internal systems to document shift completion, inventory usage, equipment issues, and turnover times. Lead by example during peak periods, assisting with physical setup (including lifting, moving, and staging heavy equipment). Train new staff on setup standards, safe material handling, visual setup guidelines, customer service, and SOP compliance. Implement downtime strategies such as deep cleaning, minor equipment repairs, or refresher training sessions for team members. Provide recommendations to leadership on operational improvements, staffing adjustments, and capital equipment needs. Collaborate with the Housekeeping & Event Managers and Scheduling team to develop and adjust labor plans based on the 30-day event forecast. SUPERVISORY RESPONSIBILITIES: Direct supervision of event set-up team including full-time, part-time, and temporary employees. Partner with HR, Housekeeping, and Event Services leadership on hiring, training, evaluations, and corrective action processes. Mentor and develop senior crew leads to support internal leadership growth and succession planning. Foster a work environment that emphasizes safety, efficiency, communication, and teamwork. Qualifications EDUCATION & EXPERIENCE: High school diploma or equivalent required; Associate degree or hospitality coursework preferred. Minimum 2-3 years of experience in a supervisory event set-up role within a convention center, hotel, or public assembly venue. Familiarity with Banquet Event Orders (BEOs), diagrams, and space planning tools such as Social Tables or AutoCAD. Experience coordinating high-volume meeting space turnovers and managing simultaneous setups preferred. SKILLS & ABILITIES: Excellent organizational and time management skills with the ability to manage multiple priorities. High attention to detail and spatial awareness for proper furniture placement and room aesthetics. Strong interpersonal and communication skills; bilingual (English/Spanish) preferred. Ability to work calmly under pressure, lead teams, and adapt to changing event needs. Service-driven attitude with a proactive approach to guest and client requests. Ability to operate, train, and enforce safe use of carts, dollies, lifts, and other handling equipment. Understanding of typical meeting room setups including banquet, classroom, theater, cabaret, and U-shape styles. TECHNOLOGY SKILLS: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Preferred experience with event management software (Social Tables, AutoCAD, Vectorworks). CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license OSHA 10- or 30-Hour General Industry Certification preferred Certified Meeting Room Setup (CMRS) - Event Service Professionals Association preferred Forklift Certification preferred Crowd Manager Training Certification preferred PHYSICAL DEMANDS: Must be able to frequently lift, push, and pull up to 50 lbs. Requires standing and walking for long periods, climbing ladders, bending, reaching, and working at heights. Must be able to maneuver equipment and carts across indoor and outdoor event spaces WORKING CONDITIONS: Work is performed in both indoor and outdoor event environments with varying noise levels. Must be available to work a flexible schedule including nights, weekends, holidays, and extended shifts during peak events. Must be available to work flexible hours including evenings, weekends, holidays, and long shifts during major events. WORK SCHEDULE: The work schedule of this position is based on business, event operations, and project needs. Must have the ability to work long and irregular hours which will require a flexible schedule availability including late nights, early mornings, weekends or holidays and the ability to remain available 7 days per week. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.