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Assistant systems analyst vs support analyst

The differences between assistant systems analysts and support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an assistant systems analyst, becoming a support analyst takes usually requires 1-2 years. Additionally, a support analyst has an average salary of $75,989, which is higher than the $71,847 average annual salary of an assistant systems analyst.

The top three skills for an assistant systems analyst include data entry, sharepoint and UAT. The most important skills for a support analyst are customer service, troubleshoot, and technical support.

Assistant systems analyst vs support analyst overview

Assistant Systems AnalystSupport Analyst
Yearly salary$71,847$75,989
Hourly rate$34.54$36.53
Growth rate9%10%
Number of jobs82,739107,039
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 62%
Average age4342
Years of experience62

Assistant systems analyst vs support analyst salary

Assistant systems analysts and support analysts have different pay scales, as shown below.

Assistant Systems AnalystSupport Analyst
Average salary$71,847$75,989
Salary rangeBetween $55,000 And $92,000Between $50,000 And $114,000
Highest paying City-Jersey City, NJ
Highest paying state-New Jersey
Best paying company-The Citadel
Best paying industry-Finance

Differences between assistant systems analyst and support analyst education

There are a few differences between an assistant systems analyst and a support analyst in terms of educational background:

Assistant Systems AnalystSupport Analyst
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 62%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Assistant systems analyst vs support analyst demographics

Here are the differences between assistant systems analysts' and support analysts' demographics:

Assistant Systems AnalystSupport Analyst
Average age4342
Gender ratioMale, 66.1% Female, 33.9%Male, 63.1% Female, 36.9%
Race ratioBlack or African American, 9.1% Unknown, 4.9% Hispanic or Latino, 10.1% Asian, 24.2% White, 51.5% American Indian and Alaska Native, 0.2%Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 12.9% White, 54.3% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between assistant systems analyst and support analyst duties and responsibilities

Assistant systems analyst example responsibilities.

  • Develop applications to automate standard reporting process using SAS.
  • Structure the JSP web pages using HTML and CSS.
  • Perform installation testing, performance testing on UNIX servers.
  • Migrate and repair HTML and CSS conflicts in WordPress.
  • Upgrade PC hardware and software amid school & legal time-constraints.
  • Train staff in the use of PC and mainframe financial software.
  • Show more

Support analyst example responsibilities.

  • Manage support activities in the CRM.
  • Assist customers with configuring routers, high speed DSL modems, and cable broadband modems to achieve VoIP registrations and connectivity.
  • Manage customer expectations through use of negotiation, persuasion, diplomacy and clear communication.
  • Develop client case reports and dashboards within Salesforce CRM.
  • Create web pages (HTML and PDF) for intranet.
  • Perform hardware installations for LAN connection.
  • Show more

Assistant systems analyst vs support analyst skills

Common assistant systems analyst skills
  • Data Entry, 37%
  • SharePoint, 7%
  • UAT, 6%
  • Test Cases, 4%
  • PC, 3%
  • PL/SQL, 3%
Common support analyst skills
  • Customer Service, 16%
  • Troubleshoot, 7%
  • Technical Support, 5%
  • Application Support, 5%
  • Patients, 4%
  • Issue Resolution, 4%

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