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Auto claims adjuster vs damage appraiser

The differences between auto claims adjusters and damage appraisers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an auto claims adjuster and a damage appraiser. Additionally, an auto claims adjuster has an average salary of $52,621, which is higher than the $48,075 average annual salary of a damage appraiser.

The top three skills for an auto claims adjuster include repair process, body shop and strong customer service. The most important skills for a damage appraiser are vehicle repairs, parts costs, and process claims.

Auto claims adjuster vs damage appraiser overview

Auto Claims AdjusterDamage Appraiser
Yearly salary$52,621$48,075
Hourly rate$25.30$23.11
Growth rate-6%-6%
Number of jobs16,1871,117
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 53%
Average age4444
Years of experience44

What does an auto claims adjuster do?

A claims adjuster inspects insurance claim liability for property damage or personal injuries and calculates payments. They can either work in-house for insurance companies or as external freelancers. They collect gathered information from different reliable sources to determine insurance obligations based on the degree of damage caused. It is part of their responsibility to interview claimants and witnesses and refer with experts like engineers or policyholders to estimate the damage and if it's covered by insurance policies.

What does a damage appraiser do?

A damage appraiser is someone who determines the damage costs associated with a property, such as buildings and vehicles, in preparation for filing claims and requesting payments from insurance. The damage appraiser compiles estimated and actual costs of repairs and creates a report used as a reference for any claims and insurance requests. The damage appraiser can also come in handy for any legal requirement for repair agreements between parties and such. The damage appraiser works closely with the client and all the repair companies that repaired the damaged property.

Auto claims adjuster vs damage appraiser salary

Auto claims adjusters and damage appraisers have different pay scales, as shown below.

Auto Claims AdjusterDamage Appraiser
Average salary$52,621$48,075
Salary rangeBetween $38,000 And $71,000Between $33,000 And $68,000
Highest paying CityJersey City, NJ-
Highest paying stateAlaska-
Best paying companyEMC Insurance-
Best paying industryInsurance-

Differences between auto claims adjuster and damage appraiser education

There are a few differences between an auto claims adjuster and a damage appraiser in terms of educational background:

Auto Claims AdjusterDamage Appraiser
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Auto claims adjuster vs damage appraiser demographics

Here are the differences between auto claims adjusters' and damage appraisers' demographics:

Auto Claims AdjusterDamage Appraiser
Average age4444
Gender ratioMale, 52.2% Female, 47.8%Male, 86.0% Female, 14.0%
Race ratioBlack or African American, 12.1% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.6% American Indian and Alaska Native, 0.5%Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 5.0% White, 62.7% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between auto claims adjuster and damage appraiser duties and responsibilities

Auto claims adjuster example responsibilities.

  • Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures
  • Work closely with staff attorneys to develop litigation strategies and prepare for depositions.
  • Provide feedback and implement strategies on claim investigation, reserving, settlement and litigation.
  • Research and review delinquent mortgage cases, financial scenarios and individual homeowner situations to develop solutions compliant with investor policy.
  • Prepare written arguments for arbitration and provide all supporting documentation and evidence.
  • Compile and submit arbitration applications against the insurers of at-fault parties who refuse liability.
  • Show more

Damage appraiser example responsibilities.

  • Greet customers and write complete repair estimates on damage vehicles using different computer programs, CCC and ADP.
  • Coordinate with SIU on fraudulent claims effectively.
  • Investigate claims and report fraud to SIU.
  • Work with DRP shops to maintain and follow company guidelines.
  • Obtain exterior measurements of the home and create a computerize sketch using RapidSketch v2.5.
  • Measure and sketch all floors of home, porches, patios and any other structures.
  • Show more

Auto claims adjuster vs damage appraiser skills

Common auto claims adjuster skills
  • Repair Process, 14%
  • Body Shop, 10%
  • Strong Customer Service, 9%
  • Vehicle Inspections, 8%
  • Insurance Claims, 7%
  • Customer Service, 5%
Common damage appraiser skills
  • Vehicle Repairs, 21%
  • Parts Costs, 20%
  • Process Claims, 17%
  • Customer Service, 8%
  • Audatex, 6%
  • Repair Process, 6%

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