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  • Clinical Business Systems Analyst

    Highmark Health 4.5company rating

    Business analyst job in Lansing, MI

    This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components). Uses regular judgement and discretion to collaborate with customers in order to: Understand capability needs; Gather project specifications; Create business cases; Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities); Analyze data to determine business problems, trends, or opportunities for process improvements; Create/execute test cases; Provide root cause analysis and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The incumbent identifies, documents, and resolves risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Builds organizational and platform knowledge in one or more disciplines to advance professional track career. Uses functional and organizational knowledge to mentor junior resources. Requires thorough understanding of end systems impact of changes across multiple systems, clinical disease process, and healthcare data. As a **Clinical Business Systems Analyst** , you will play a critical role in shaping the digital healthcare strategy for the organization and our clients. You will be responsible for fostering strong partnerships with stakeholders, providing expert consultation on the design and feasibility of our clinical digital healthcare products, implementing large scale data exchange initiatives, and providing development and operations support. This role involves translating intricate clinical requirements into clear, actionable plans for product and technical teams. Our products are designed for clinical identification and stratification and facilitating precise member routing to in-person, telephonic, and digital outreach programs. Your contributions will directly impact our ability to deliver impactful member outreach. **ESSENTIAL RESPONSIBILITIES** + Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design. + Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need. + Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. + Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle. + Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation. + Other duties as assigned. **EDUCATION** **Minimum** + Bachelor's Degree in Business Management, Information Systems, or closely related field **Substitutions** + Degree in Nursing, Informatics, Business Management, Health Administration, Public Health or related field **Preferred** + None **EXPERIENCE** **Minimum** + 3 - 5 years in IS/IT or Healthcare **Preferred** + 1 - 3 years in Lean/Six Sigma experience + 1 - 3 years in the Health Insurance Industry + 1 - 3 years in the Healthcare industry **LICENSES OR CERTIFICATIONS** **Required** + None **Preferred** + Six Sigma + Project Management Professional (PMP) + Clinical License **SKILLS** + Analytical Skills + Problem-Solving + Communication Skills + Report Writing + SQL + Agile Methodolgy + Agile Project Management + Manage Multiple projects concurrently + Proven ability to effectively juggle multiple competing projects + Strong planning and execution + Data Exchange **Language Requirements (other than English)** None **Travel Required** 0% - 25% **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS** **Position Type** Remote Teaches / trains others regularly Rarely Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Rarely Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $57,700.00 **Pay Range Maximum:** $107,800.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J270367
    $57.7k-107.8k yearly 5d ago
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  • Business Process Analyst

    Teksystems 4.4company rating

    Business analyst job in Lansing, MI

    The ideal candidate will have experience mentoring others and a proven track record in the subject matter area of business analyst/quality assurance process and process improvement in an Agile environment using Azure DevOps as the tool. This position requires strong oral/written communication skills. This position is onsite 2 days per week in Lansing, Michigan so please only apply if you are local to the area! Top Skills: IT Business Analyst experience Training background (experience using training/teaching tools such as Figma, Visio, etc) Quality Assurance knowledge/testing experience Azure DevOps Knowledge (comfortable with creating epics/features for projects) Experienced with as-is/to-be processes and content creation Experience with creating product roadmap Agile experience Experience engaging in business process analysis, understanding the customer's business process requirements, and capable of translating those business requirements into business and technical documentation and specifications Experience documenting requirements in the form of user stories and acceptance criteria Experience developing and maintaining technical documentation Ability to effectively communicate with technical and non-technical stakeholders Bachelor Degree Objective: 50% effort on requirements gathering project for upcoming IT project. 50% of effort to use existing templates to create content/reference material for business analyst and quality assurance roles and business subject matter experts to create cohesiveness between business, technical staff, and project management office. Ultimately this will also benefit Prod Support activities as well in terms of management of the Azure DevOps backlog, user stories, and management of Azure DevOps cards for work progress. Responsible for gathering and documenting clear, unambiguous, and testable business requirements from the client, and understanding the business requirements thoroughly in order to communicate business need and system functionality to technical and non-technical stakeholders, project team members, and the user community. Responsible for working with the project team and stakeholders to examine existing and future-state business processes, data, and systems. This information is used to guide the gathering of business requirements as they relate to the desired system functionality. Will provide training/shadowing/coaching to existing and upcoming BA/QA roles and SMEs and tailor existing content and processes to the business area needs (from standards, policies, procedures, on existing/provided templates). The BRPS will add context for using the tool of Azure DevOps in order to create project artifacts on a fast-paced agile development and maintenance delivery team. Responsible for facilitating requirement gathering meetings to identify impacted business processes and document the project business requirements. Attendees include relevant project team members and stakeholders as identified in the Communication Plan. Responsible for adhering to the project schedule by developing and maintaining the project backlog during Agile projects and working with the product owner to set priority throughout the duration of project. Responsible for understanding project scope and actively monitoring requirements process to maintain adherence to the objectives set for the project. Responsible for understanding high-level information governance objectives and ensuring appropriate Stakeholder inclusion and/or awareness regarding data requirements. Responsible for appropriate resolution of critical IT issues as it pertains to the BPRS role. Responsible for providing information and analysis for Build vs. Buy project decisions. Responsible for understanding project specific benefits and related impact of changes to project scope or business requirements. Ensures SEM deliverables for the project that are a responsibility of the BPRS are completed, reviewed, and approved in alignment with area processes. Works directly with project team including user interface/user experience (UI/UX) solution architects, database administrators, developers, QA testers, and others to ensure understanding of the requirements, functionality, size, and scalability of the IT solution. *Job Type & Location*This is a Contract position based out of Lansing, MI. *Pay and Benefits*The pay range for this position is $50.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Lansing,MI. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $50-60 hourly 19h ago
  • Michigan_Software test analyst(T-SQL, Adhoc reports exp)_w2 preferred

    360 It Professionals 3.6company rating

    Business analyst job in Lansing, MI

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a Software tester in Lansing MI to Clarify requirements with business client. Applicant must be able to Create, communicate, and document acceptance criteria. Maintain consistent QA process for a team, iteratively updating as necessary. Develop and implement test plans. Support, review, and confirm QA team's work. Qualifications Microsoft SQL Server / T-SQL direct hands-on experience with ad hoc query programs Data analysis, data verification, and problem-solving abilities Ability to communicate test progress, test results, and other relevant information to project stakeholders and management Strong knowledge of system testing best practices and methodologies Proficiency with all MS Office and Visio applications Knowledge of the Software Development Lifecycle and related methodologies (e.g. CMMI, Agile, or other industry standard) Direct experience in overseeing the design, development, and implementation of quality assurance standards for software testing Additional Information In person interview is acceptable.
    $71k-89k yearly est. 60d+ ago
  • Quality Assurance Analyst

    Psi Services 4.5company rating

    Business analyst job in Lansing, MI

    **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $60k-84k yearly est. 31d ago
  • Business Analyst(BPR+Datawarehouse/Business intelligence

    Us It Solutions 3.9company rating

    Business analyst job in Lansing, MI

    We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Skill Requirements Elicitation and Documentation Customer Service System Documentation Problem Solving and Resolution Skills Agile/Scrum Experience Qualifications Solution Evaluation and Recommendations Testing Coordination, Documentation, and Facilitation Decision Making Skills SDLC Knowledge Additional Information All your information will be kept confidential according to EEO guidelines.
    $64k-84k yearly est. 14h ago
  • Business Analyst

    Dewpoint 4.7company rating

    Business analyst job in Lansing, MI

    The Business Analyst (BA) supports day-to-day requests for assistance from the IT area and business user areas. The BA evaluates requests for new or changed functionality to determine requirements and draft documentation. The BA acts as a liaison between business users and IT. To succeed in this role the BA should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. Education and/or Experience Requirements: Required: A bachelor's degree in business, technology, computer science or a related field A combination of education, experience and training may be considered in lieu of a formal degree 5+ years business analyst related experience facilitating meetings and documenting requirements Strong analytical and conceptual thinking skills The ability to influence stakeholders and work closely with them to determine acceptable solutions Competency in Microsoft applications including Word, Excel, and Outlook A track record of following through on commitments Excellent planning, organizational, and time management skills Experience working on teams using Agile, Scrum, Waterfall and/or other methodologies Working knowledge of current QA and Development practices and standards Familiar with tools and technology that is used in QA and Development Ability to communicate clearly effectively to various levels of management through various delivery modes Ability to work cross-functionally and concurrently on various teams and projects in a collaborative manner Participates in ‘Community of Practice' or other role based organizations to grow in career and begin assisting others Mid-level technical skills Requires minimal guidance and direction Requires minimal guidance on conflict resolution and problem solving Experience writing user stories and acceptance criteria Essential Duties & Responsibilities Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions Leading ongoing reviews of business processes and developing optimization strategies Conducting meetings and presentations to share ideas and findings Performing requirements analysis Effectively communicating your insights and plans to cross-functional team members and management Gathering critical information from meetings with various stakeholders Working closely with clients and development teams Ensuring solutions meet business needs and requirements Performing user functional and acceptance testing as needed Updating, implementing and maintaining procedures Monitoring deliverables and ensuring timely completion of projects Track requirements from initiation through final implementation Measured By: Quality execution of essential duties and responsibilities Feedback from others including staff, clients, members and vendors Minimum Physical Expectations: Physical activity that often requires keyboarding, sitting, phone work, and filing Physical activity that often requires extensive time working on a computer Physical activity may require lifting under 25 lbs Physical activity that sometimes requires travel - car, train, and/or air Physical activity that sometimes requires bending, stooping, reaching, climbing, kneeling, and/or twisting Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus Must hear and speak well enough to conduct business over the telephone or face to face (in English) for long periods of time Minimum Environmental Expectations: This position will require working indoors. Typical workweek is eight (8) hour workdays, five (5) days per week with some weekend work, as well as longer hours as needed. About Dewpoint We are the premier provider of integrated technology services and solutions with a reputation for solving business challenges and creating trusted relationships with our clients and partners. A Michigan based company, we focus on providing services and solutions that help organizations solve business challenges with technology. We are a leading systems integrator and technology consulting firm that was established in 1996 and are made up of experienced professionals who have a deep understanding in providing IT solutions to government and commercial clients. Dewpoint's employees are all company stakeholders. We are responsible and accountable to each other and our clients. The core values all Dewpointer's share are: o Commitment o Dependability o Flexibility o Intelligence o A Just “DewIT” attitude Dewpoint employees are all company stakeholders. We work hard, we play hard. Developing a true sense of community and camaraderie requires company events to bring together Dewpoint employees who are dispersed across different offices and client locations. Our goal is to bring employees face to face for both learning, fun and community involvement.
    $62k-82k yearly est. Auto-Apply 60d+ ago
  • IVR Test Analyst

    Arete Technologies 4.5company rating

    Business analyst job in Lansing, MI

    Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Description: IVR Test Analyst Years of Experience: 3 or more years of experience as a testing consultant with an emphasis on IVR, telecommunications and contact center testing. Experience leading projects to completion. Candidate MUST possess excellent communication skills and be a self-starter. Job Description: The IVR Test Analyst will align with the process & frameworks and leverage templates & tools to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test cases, conditions and scripts, creating and managing test data, test execution and defect management processes. The Test Analyst is responsible for ensuring on time and on budget completion of all scheduled tasks and that all test artifacts meet strenuous standards. Daily tasks for the Test Analyst may include: • Communicate and interact with the business planning and development teams during the requirements development process • Create scenarios to meet the validation of acceptance criteria of customer requirements. • Performing all system test related activities in support of the business requirements for the provision of new and updated systems. • Performing smoke, functional, end to end and integration testing • Attend meetings comprising business and/or technical representatives to cover test-dependent activities such as requirement verification and prioritization, test scenario identification and general test schedule matters. • Ensure that test scenario and scripts are prepared to utilize standard templates and adhere to quality standards and guidelines • Ensure complete scope of test coverage • Create, execute and ensure test results are accurate for assigned work products • Participate in defect management activities through identifying, logging and re-testing • Support and assist business users regarding the test planning, testing activity, and test results analysis for UAT. • Ensure that tasks are completed on time and within budget • Escalate issues and risks early and appropriately to test lead • Support other test team members and associated IT and Business resources as appropriate to the implementation of testing related activities. • Carry out other tasks as needed Skill Required: -Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good testing practices -Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing -Proficiency in ID'ing Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects -Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA's -Must have previous IVR and interface testing experience, including skills-based routing testing. -Bachelor's Degree in IT, or Business - required Required -Excel and Rational Experience -QA Certification -Excellent written and verbal communication skills -SOAP UI Qualifications Local Candidates will be preferred first. Additional Information Best Regards, Paramjot Singh
    $59k-76k yearly est. 60d+ ago
  • ServiceNow Business Analyst- Platform

    Cardinal Health 4.4company rating

    Business analyst job in Lansing, MI

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. We are seeking a highly skilled **ServiceNow Business Analyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes. **Key Responsibilities** **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects. + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile. + Collaborate with developers to ensure requirements are clear and concise for development **Testing, Documentation and Training** + Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **ServiceNow and Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM. + Work closely with ServiceNow developers to implement solutions. + Monitor and support sprint and project activities, ensuring timely delivery + Facilitate communication among stakeholders and resolve conflicting requirements + Proficient in test case planning, QA/QC reviews. + Experience maintaining sprint backlogs and supporting Agile ceremonies. **_Qualifications_** + 4-8 years of experience with IT SDLC processes preferred. + Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's degree in related field, or equivalent work experience, preferred + ServiceNow certifications (CSA, CIS-ITSM) is a plus. + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Skilled in facilitating large group meetings and mediating conflicting requirements + Strong analytical, problem-solving, and communication skills. + The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes + Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $93,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $93.9k-135.6k yearly 25d ago
  • Software Test Analyst 5

    Global Information Technology

    Business analyst job in Lansing, MI

    Job Title: Software Test Analyst 5 Job Type: Contract Job Description/ Requirement: 5+ years' experience designing and executing manual and automated test cases. 5+ years' experience with API testing and tools like Postman, Rest Client and others. 5+ years' experience writing SQL, P-SQL queries. 5+ years' experience using ADA Compliance testing tools, such as AccVerify, JAWS, etc. Understanding of software testing methodologies and quality assurance processes (Quality Assurance, User Acceptance, System Integration, Accessibility, Performance, Regression, Post Deployment Validation, Data Conversion). Build environments {DEV, UAT, QAT, PRE-PROD} specific test suites with integrated application life cycle management. Interested candidates can send their updated resumes at *********************
    $67k-87k yearly est. Easy Apply 60d+ ago
  • Contact Center Business Analyst II

    ASM Research, An Accenture Federal Services Company

    Business analyst job in Lansing, MI

    The Reporting, Forecasting & WFM Developer will collaborate with the workstream leads to build the Quality Management, Workforce Management and Reporting systems per the defined designs. Additionally, the developer will manage code and component testing, participate in progress stand-up meetings and provide input on build methodology expertise. + Coordinates with content developers and graphics designers to ensure that needs are technically feasible, translating detailed designs into executable software. + Provides technical site maintenance and advice on moderately complex issues related to animation, search engine techniques, link integrity, navigation, browsers, graphics, and other technical web developments. + Prepares functional specifications from which programs will be written and then designs, codes, debugs, and documents programs. + Develops the requirements of a product from inception to conclusion. Tests, debugs, and refines the software to produce the required product + Designs user interfaces of interactive web applications including ADA 508, and cross browser compliance. + Maintains compliance with standards and conventions in developing programs. + Develops required specifications for simple to moderately complex programs or problems. + Conducts systems tests, monitors test results, and takes appropriate corrective action for the non-routine issues. + Creates coded unit tests and works with Testers/Information Assurance to address program and/or security findings. + Prepares required documentation, including block diagrams, logic flow charts and software program documentation. **Minimum Qualifications** + Bachelor's Degree in Computer Science, Information Systems or a related field or equivalent relevant experience. + 2-5 years of experience with programming or web development activities. **Other Job Specific Skills** + Must be detail oriented, as well as able to work well with clients. + Experience with Java, C#, Python, XML, JavaScript, , or other programming languages in order to design and develop prototypes from the ground up. + Participate in all phases of software development with a focus on design, development, and implementation using Java, C#, SQL, Javascript, or other programming language. + Experience developing scalable databases and applications against a relational database such as Oracle or SQL Server preferred. + Excellent verbal and written communication skills. + Must work efficiently within multiple teams. + Ability to multi-task, work well under pressure, and work in a closed environment with others. + Maintains current knowledge of relevant technology. + Strong problem solving, logic, and analytic skills. + Applies knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. + Familiar with and utilized best programming standards and practices in a professional capacity. + Experience in information system design, including application programming on large-scale case management systems and the development of software to satisfy design objectives **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 95000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $60k-84k yearly est. 31d ago
  • Business Analyst

    Stafford Gray

    Business analyst job in Lansing, MI

    Job Description Stafford Gray is seeking a talented Business Analyst to join our team. As a Business Analyst, you will work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements and business flow diagrams. You will be responsible for enterprise-wide business analysis of web applications for the Office of Information Management (OIM) and its customers. The ideal candidate has strong analytical, problem-solving, and communication skills. You should be detail-oriented, able to manage multiple tasks, and have a strong understanding of relational databases and system development lifecycle methodologies (SDLC). You should also have experience with project planning, requirements gathering, business process mapping, procedural writing, and process engineering. Knowledge and experience using multiple project management methodologies such as Waterfall, Iterative, and Agile is preferred. If you are a self-motivated and proactive Business Analyst looking for an exciting opportunity to contribute to the success of our clients, we would love to hear from you. Requirements Requirements: 7+ years of experience in business analysis, including knowledge of relational databases (SQL) and SDLC methodologies Strong analytical and problem-solving skills Ability to work closely with stakeholders, SMEs, and development teams Experience with project planning, requirements gathering, and business process mapping Detail-oriented with excellent organizational and time management skills Excellent verbal and written communication skills Bachelor's degree in Information Technology, Information Systems, or related field Preferred: Experience with healthcare information systems and knowledge of multiple project management methodologies such as Waterfall, Iterative, and Agile
    $60k-84k yearly est. 31d ago
  • Business Analyst 5

    Ricefw Technologies, Inc.

    Business analyst job in Lansing, MI

    DTMB @ MDOT is looking for a Business Analyst to support the Michigan Department of Transportation Need only GC & Citizens · Contribute to use case / user stories estimates. · Conduct walkthrough of use case and GUI documentation. · Develop functional designs. · Contribute to the mentoring of less experience Business Analysts on the team. · Provide direction to software developers. · Able to work independently and as part of a team. · Establish and maintain effective relationships with clients. · Solid knowledge of Finance Systems. · Microsoft Office (Outlook, Project, Excel, Word, Access, Office). · Knowledge of TOAD or other database querying tool. · Knowledge of the State Unified Information Technology Environment (SUITE). Experience using structured System Development Life Cycle (SDLC) and/or CMMI (Capability Maturity Model Integration) methodologies. - Required - 08 Years Experience preparing Use and Test cases. -- Required - 08 Years Experience developing IT project documentation including use cases/user stories, application requirements, functional designs, and system designs. - Required - 08 Years Experience using industry-standard methodologies like System Development Life Cycle (SDLC), Project Management Methodology (PMM), and Syst Eng (SEM). - Required - 08 Years Experience creating and documenting workflows. -- Required - 08 Years Experience contributing to Use case/User stories estimates - Required - 08 Years Experience with Financial Systems -- Required - 08-3 Years Additional Information All your information will be kept confidential according to EEO guidelines.
    $60k-84k yearly est. 14h ago
  • Need Business System Analyst with testing experience in Lansing MI

    Ask It Consulting

    Business analyst job in Lansing, MI

    This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Complete Job description: Position: Programmer Analyst 6/System Analyst Location: Lansing MI 48909 Duration: 12 + Months Qualifications Skills: Experience using structured system development life cycle (SDLC) and/or CMMI methodologies. Experience preparing use and test cases. Experience developing IT project documentation including use cases/user stories, application requirements, functional designs, and system designs. Experience using industry standard methodologies such as SDLC, PMM, and SEM. Experience creating and documenting workflows. Experience contributing to use case/user stories estimates. Experience working with transportation related IT systems preferred, ideally in Michigan. Position will: o Elicit and document SMART functional requirements o Develop and document technical system requirements o Develop use case/user stories documentation o Demonstrate skill of complex problem solving, negotiation, and deductive reasoning o Develop functional designs o Support system design and development o Contribute to use case/user stories estimates o Contribute to the mentoring of less experience Business Analysts on the team. o Facilitate the communication of technical terminology at a level appropriate to the audience. Additional Information All your information will be kept confidential according to EEO guidelines. Amrita Sharma Desk Phone: *************** Ext- 735 amrita@)askitc.com
    $60k-84k yearly est. 14h ago
  • Business Analyst

    Govserviceshub

    Business analyst job in Lansing, MI

    Role -Business Analyst Top Skills & Years of Experience: · Knowledge of business analysis methodologies and process modeling · Experience in the estimation, planning, and forecasting of projects. · Experience in documenting and gathering business, functional, or technical requirements for software projects. · Ability to organize and develop test plans and test cases, working with business subject matter experts. · Prior State government experience is a plus. · Clear and concise written and verbal communication is crucial to success and productivity in this role. Description: - This position serves as the senior IT Business Analyst for MDOC's mission critical applications. Collaborates with MDOC clients and DTMB professionals to develop requirements, analyze data in support of projects, make recommendations for process and business flows, and develop consensus on both business and system requirements. This position will take on a leading role in completing the activities associated with Request for Proposals (RFP), estimating costs to complete projects, establishing action plans, completing impact analysis, and implementing test strategies. Serves as a liaison to vendors, and an IT system owner representing the agency for impact and strategic planning. Engage with the MDOC in establishing and fulfilling the Agencies strategic goals and objectives through exemplary delivery of IT Services. Inform and escalate issues and risks in a timely manner. Participate in DTMB or statewide IT initiatives as necessary. Other duties as assigned. Requirements KNOWLEDGE, SKILLS, AND ABILITIES: · Knowledge of business analysis methodologies and process modeling. · Knowledge of IT project planning, development, and implementation with the ability to apply that knowledge to the development of requirements and RFP narrative. · Knowledge of the Software Development Lifecycle and related methodologies e.g., Agile, CMMI, or other industry standard. · Knowledge of application development environments and related tools. · Experience in the estimation, planning and forecasting of projects. · Experience in the documenting and gathering business, functional or technical requirements for software projects. · Ability to effectively make oral and written reports and presentations. · Advanced proficiency with all MS Office applications, MS Project and Visio. · Ability to draft requirements for Request for Proposals (RFP) for the procurement of IT solutions and services. · Ability to perform project level analysis and produce project analysis documentations such as swim lanes, sequence diagrams, use cases, etc. · Ability to work on complex business problems, analyzing and evaluating current business methods and procedures for improvements. · Ability to direct and organize requirement capture activities; to establish project goals and objectives that support the DTMB and MDOC strategic plans. · Ability to identify problems, evaluate alternatives, exercise sound judgment, and implement effective solutions; to develop and evaluate policies and procedures; and prepare reports. · Ability to communicate effectively with vendors, customers, and enterprise technology management · Ability to build and maintain effective relationships with cross -departmental and inter -agency teams; including effective communication skills with technical and non -technical groups. · Ability to organize and develop test plans and test cases working with business subject matter experts. EDUCATION: · Bachelor's degree desired. Should be a degree in or related to: computer science, data processing, computer information systems, data communication, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.
    $60k-84k yearly est. 14d ago
  • Business Analyst

    Indsoft 3.4company rating

    Business analyst job in Battle Creek, MI

    Serves as the liaison between the customer community and the software development team via clearly documented functional, system and process requirements. Works with clients to obtain requirements through interviews, document analysis, surveys, site visits, business process descriptions, workflow analysis and use cases. Evaluates the information from those multiple sources to develop an understanding of the client's business requests and needs and translates them into application and operational requirements. BA needed to support IT in Sales area - looking for TPM, CPG, and retail execution experience. Requires: Excellent verbal and written communication skills and the ability to lead a project or group. Years Note:Please send profiles across pavani AT indsoft.com Thanks & Regards Pavani Technical Recruiter Indsoft Inc E mail : pavani AT indsoft.com *************** 1560 Wall St, Suite 104, Naperville, IL 60563 Additional Information All your information will be kept confidential according to EEO guidelines.
    $62k-79k yearly est. 14h ago
  • BUSINESS ANALYST OVER INTERFACES

    Sonsoft 3.7company rating

    Business analyst job in Lansing, MI

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Please include: Candidates will go through the Unisys screens PLUS: 1) Employment Verification for last 7 years of work experience; 2) Education Verification for the highest degree earned . Candidate must have their own computer to use in the position: i. 4 GB RAM required (8GB recommended) ii. Antivirus Software with latest updates 1. Full scan to be completed within 24 hours of the official start date iii. 100 GB of free space on hard disk Job Description: This particular BA position is to be the lead technical BA over interfaces. It therefore requires technical understanding in dealing with various interface technologies including PL/SQL batch, Java Batch, and real-time Web Services. STATE AND LOCAL GOVERNMENT WOULD BE A PLUS It also requires very strong communication skill as they will be working directly with our client's business analysts (who are non-technical) to analyze business needs and recommend the technical approach to achieve those needs. Additional Information ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. Note:- This is a Contract job opportunity for you. Only US Citizen , Green Card Holder , GC-EAD , H4-EAD, L2-EAD, OPT-EAD & TN-Visa can apply. No H1B candidates, please. Please mention your Visa Status in your email or resume . ** All your information will be kept confidential according to EEO guidelines.
    $61k-79k yearly est. 14h ago
  • Analyst, Life Sciences Consulting

    Norstella

    Business analyst job in Lansing, MI

    **About Us** We set out to develop a health care innovation organization that could separate the background "noise" from what warrants investment in our highly complex, rapidly evolving marketplace lacking transparency to enable our pharmaceutical and biotech clients to make better decisions and flourish. Today, ten years later, we are the preeminent U.S. market access oncology and specialty strategy partner, grounded in the structure and logic of the strategy consulting discipline, bolstered by our robust data set continuously enriched via our unequaled specialty access panel of the most highly influential access and value influencers in the U.S. With a unique staffing model of highly structured and collaborative creative thinkers akin to an oncology and specialty think tank, we have increasingly come to be viewed as an influencer in our industry. At the interface of clinical, economic, and operational evolving needs, the Dedham Group has become the go-to resource for addressing the challenges faced by the world's leading life sciences organizations. Now, The Dedham Group is proud to be a part of Norstella (*************************** . Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: - Accelerate the drug development cycle - Assess competition and bring the right drugs to market - Make data driven commercial and financial decisions - Match and recruit patients for clinical trials - Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **About the Analyst:** The Analyst position at TDG is a rare and exciting opportunity for junior team members who are extremely smart and ambitious looking to further their careers in the Life Sciences industry and strategy consulting. Analysts will work on projects addressing the reimbursement, pricing, demand creation, health policy, health economics and market strategy needs of clients. Analysts will support all levels of consulting projects and business development work including: + Market research (primary and secondary research) + Data analysis + Report and presentation development + Strategy assessment and commercial insight + And other duties as assigned **Requirements** **Our ideal candidate has:** + Chemistry, Physics, Biochemistry, or Bioengineering degree from a top-tier university + 1-3 years of experience in consulting or related fields within the Life Sciences industry + Entrepreneurial and collaborative attitude + Excellent time and project management skills + Superior skills in using MS Office (particularly PowerPoint and Excel) + Strong communication and analytical skills **Benefits** + Medical and prescription drug benefits + Health savings accounts or flexible spending accounts + Dental plans and vision benefits + Basic life and AD&D Benefits + 401k retirement plan + Short- and Long-Term Disability + Paid parental leave + Paid time off _The expected base salary for this position ranges from_ **_$80,000_** _to_ **_$100,000._** _It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ **_Please note- all candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa._** **The Guiding Principles For Success At Norstella** **01: Bold, Passionate, Mission-First** We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. **02: Integrity, Truth, Reality** We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn't. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. **03: Kindness, Empathy, Grace** We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. **04: Resilience, Mettle, Perseverance** We will persevere - even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. **05: Humility, Gratitude, Learning** We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. _The Dedham Group is an equal opportunity employer. All Job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $80k-100k yearly 60d+ ago
  • Mortgage Business Analyst

    Solomonedwards 4.5company rating

    Business analyst job in Lansing, MI

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Mortgage Business Analyst for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will provide support in managing a broad variety of departmental operations including special projects, strategic planning processes and initiatives, and conducting data integrity, compliance, and operational efficiency analysis and reporting. As the Mortgage Business Analyst, you will develop interim automated solutions to assist various departments, create exception reporting, and automate routines in addition to various other department-related activities. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Create and produce regular compliance reports that serve to hold the division accountable for meeting defined targets. - Serve as a point person to interact with internal and external clients to facilitate various complex projects and presentations. - Assist business units with developing interim business tools to facilitate an increased level of efficiency. - Support the Operations team with data analysis and problem-solving. - Draft policies and procedures for the different department roles and responsibilities. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Bachelor's degree in business administration or related field required. - Financial Services and, if possible, mortgage industry experience preferred. Skills and Job-Specific Competencies: - Highly proficient in Excel, Word, and PowerPoint. - Must possess superior analytical skills. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141861 ### Place of Work On-site ### Requisition ID 141861 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Business Systems Analyst

    Thai Summit America Corp 4.2company rating

    Business analyst job in Howell, MI

    The Business Systems Analyst role will serve as a member of the IT team and work on enhancements and fixes to existing systems as assigned. The Business Systems Analyst will support escalated helpdesk ticket of TSAC Business Systems and Applications. Responsible for documenting and resolving assigned service tickets in a timely manner. Work directly with members of other business departments to provide day to day support to the company's business systems. The employee in this role will act as a change catalyst and integrator to improve the usage of the company's applications throughout the enterprise. They will work closely with operational champions to establish common business processes, applications and data standards within the company applications. Key Areas of Responsibility: Tier 2 support for TSAC application systems. Prioritize incidents, and applies solutions where applicable Troubleshoot and provide resolution of any software user access or other security issues Assist with development and implementation of system initiatives Assist end users with training and technical knowledge Develop a deeper understanding of capabilities and limitations of the PLEX ERP software to properly and creatively utilize existing features / functions to meet the needs of customers Ability to develop and read Visionplex reporting to develop business metrics for operations. Coordinate with external trading partners to onboard new partners, manage EDI testing, and resolve any issues related to data exchange. Create and maintain documentation related to EDI processes and procedures, including mapping specifications, data interchange agreements, and trading partner profiles. Assist and support the day to day business operations and high priority/urgent items Participates in and supports team projects, and on-call rotation for technical support Create and maintain documentation of IT policies and procedures Coordinate with business units and IT teams Performs other duties as assigned Minimum Requirements: Skills Individual must possess the knowledge and the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. BS or BA degree preferred, Associate Degree or equivalent experience is required 3-5 years' computer related experience in operations, maintenance and troubleshooting 3-5 years' experience with Plex ERP systems 3-5 years' experience with Microsoft Office Products Ability to read and write basic SQL queries Ability to manage frequent and changing customer requirements Understanding of manufacturing operations Proven ability to effectively manage multiple priorities and meet deadlines Evidence of flexibility and problem-solving skills Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment Effectively communicate with both technical and non-technical staff Ability to quickly respond to issues in a calm and professional manner
    $76k-97k yearly est. Auto-Apply 60d+ ago
  • Local Only! Need Sr Business Analyst

    Mobilyte 3.9company rating

    Business analyst job in Lansing, MI

    Mobilyte Inc. is an innovative Fremont (California) based Technology Company. We specialize in translating intuitive ideas into successful businesses. Our technological expertise stretches from Salesforce development to Mobile Development, Web Development, QA & Testing, and IT Staffing. Short Description:- Reviews, analyzes, & evaluates business systems and user needs. Experienced with understanding & documenting requirements, business process reengineering and identifying new applications of technology to business problems to make business more effective. Complete Description: Ability to interact with stakeholders in various positions up top the C Level Executives Identifying stakeholders, and scheduling and facilitating information gathering sessions Identify and document business strategies Leads evaluation and execution of risk mitigation strategies Proactively manage customer expectations for project deliverables Experience in developing Statements of Work (SOW) Years of Experience: 8-11 years of experience in the field or in a related area. Job Description: Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. •Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. •Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements. Develops RFPs. Assist in deployment and management of end-user reporting tools and platforms. Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions. •Knowledge of commonly-used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project manager. A certain degree of creativity and latitude is required. Additional Information If interested, Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130
    $84k-115k yearly est. 14h ago

Learn more about business analyst jobs

How much does a business analyst earn in Lansing, MI?

The average business analyst in Lansing, MI earns between $51,000 and $98,000 annually. This compares to the national average business analyst range of $53,000 to $103,000.

Average business analyst salary in Lansing, MI

$71,000

What are the biggest employers of Business Analysts in Lansing, MI?

The biggest employers of Business Analysts in Lansing, MI are:
  1. 360 IT Professionals
  2. VTech
  3. Ask It Consulting
  4. Nanosoft Consulting Talent Page
  5. SonSoft
  6. SolomonEdwards
  7. Cardinal Health
  8. Global Information Technology
  9. Stafford Gray
  10. A-Line Staffing Solutions
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