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Case Manager-SSVF-Ft Worth
American Gi Forum Nationa 3.9
Case manager job in Fort Worth, TX
ABOUT THE COMPANY
American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for the contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization.
SUMMARY
The CaseManager will perform as the casemanager on Support Services for Veteran Families (SSVF) program cases. The CaseManager will be responsible for providing a casemanagement plan that will include the provision of housing placement services, temporary financial assistance, emergency housing when necessary, and other support services from both internal and external resources to help stabilize the position of “at-risk” families. The casemanagement objective is to stabilize the family to gain or retain permanent housing, and to reinforce self-sufficiency to ameliorate the possibility of the veteran families going into homelessness.
JOB DUTIES & RESPONSIBILITIES
NOTE: These job duties are not all-encompassing of the responsibilities and duties (or other terms) that are required of the employee and may change at any time with or without notice.
In concurrence with the clients, the CaseManager develops a casemanagement plan that assesses the needs and barriers, and to address the same.
Provide eligible clients with housing placement assistance, temporary financial assistance, and other support services to stabilize “at-risk” veteran families from becoming homelessness.
Provide or coordinate the provision of any array of assistance including applying for VA benefits and other public benefits and services, healthcare, daily living services if required, financial planning, transportation, fiduciary/payee services, legal services, childcare, and other housing counseling services.
Prepare and submit support service requests as needed.
Prepare and submit MIS data information on the client cases as required.
Responsible for issuing bus passes, gas vouchers, food vouchers or other support services and collecting verification receipts for all expenses.
Maintain client's files, including documentation, case notes, and follow-ups. Responsible for preparing all applicable correspondence, statistical reports, etc.
Responsible for achieving the goals assigned and must be prepared to provide corrective action plans for the same upon request from the supervisors.
May participate in preparing documents, reports, literature, or presentations
Must understand the nuances of the veterans' community and are expected to always demonstrate sensitivity and patience with the clients.
Confidentiality of all information about clients, donors, team members and the AGIF-NVOP. Such information is to be disclosed on a need-to-know basis only.
Responsible for being sensitive to the needs of program participants and must always treat clients with respect and professional care.
JOB REQUIREMENTS
Must have a Bachelor's Degree from an accredited college or university and at least (3) years' experience in a responsible position interacting with low-income persons or families, veterans, specifically performing as a casemanager in job counseling, employment, job training, job development, employment services or related field preferred
Or a minimum of an Associate's Degree from an accredited college with a minimum of (5) years' significant experience in related work experience.
Must have transportation and a valid Texas driver's license.
Must also provide proof of current vehicle liability insurance.
Must pass a drug test and background record check.
SKILLS & ABILITIES
Typing
Utilization of general office equipment (e.g., fax, scan, etc.)
Computer literacy including software such as using Word, Excel, Access, PowerPoint, and Outlook
Good understanding of the multitude of problems faced by applicants
Professional and productive demeanor, as well as ensuring that actions are supportive of others.
Must be able to effectively communicate verbally and in writing.
Must be able to speak before groups when necessary
Must be able to make independent decisions in coordination with service objectives.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
While performing the duties of this position, the employee will conduct office work, meet with clientele, and team members, and at times travel offsite to conduct business. Employee may be exposed to varying weather conditions. Employee will also be required to work in varied office and residential environment based on assigned caseload. Employee will be able to handle and de-escalate situations that may arise while at work. Employee will be required to recruit clients in traditional work environments such as job fairs and while networking at community events, as well as recruiting homeless clients where they may reside such as shelter homes, streets, and encampments.
TRAVEL
Primarily local during business day although some out-of-area travel may be expected via airline or automobile based on the discretion of management.
WORK ENVIRONMENT
While performing the duties of this position, the employee will conduct office work, meet with clientele, and team members, and at times travel offsite to conduct business. Employee may be exposed to varying weather conditions. Employee will also be required to work in varied office and residential environment based on assigned caseload. Employee will be able to handle and de-escalate situations that may arise while at work.
BENEFITS
BENEFITS
$500, company-provided, monthly allowance for:
Dental insurance
Health insurance
Vision insurance
Base 25K Life insurance (employer paid)
Voluntary Life and AD&D insurance for employee (employee, spouse, and child (ren) (employee paid)
Short term & Long-term disability insurance (employee paid)
Supplemental insurance
Retirement Program
6% Employer matching (after 1 year of employment; 100% vested)
12 hours (monthly) of PTO (after completed probationary period)
5% salary increase after completing probationary period
Cell phone stipend (paid quarterly)
14 paid holidays
It is the policy of the Company to be an Equal Opportunity Employer that protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training classification and other aspects of employment on the basis of race, color, religion, sex, (including pregnancy), disability, age, national origin and genetics. It's also the policy of the Company to hire individuals solely upon the basis of their qualifications and ability to do the job to be filled. The American GI Forum National Veterans Outreach Program (NVOP) is committed to assuring equal opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of NVOP to provide reasonable accommodation to a qualified individual with disabilities to enable such individual to perform the essential functions of the position for which the individual is applying and for which the individual is employed. Additionally, it is the policy of the NVOP to provide reasonable accommodation for religious observers. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
M-F 8:30-5:30
$32k-39k yearly est. Auto-Apply 3d ago
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Permanency Case Manager
Empower 4.3
Case manager job in Dallas, TX
Full-time Description
****Average hourly rate is $25.00 (including wage, incentives, bonuses, overtime, shift differential, etc.) ****
$5000 sign on bonus for anyone who has completed all 13 weeks of DFPS training as a CVS Specialist and is fully case assignable at time of hire.
Do you enjoy working with children and families? Then TFI Family Services has the job for you!
Position Overview: As a Permanency CaseManager, you will promote the achievement of permanency for children in the Managing Conservatorship of DFPS by providing services to a caseload of children and families by working in partnership with the family. The focus is to assess children and family's needs, safety issues, and services identified mutually with the family to allow the family to safely assume the role of parenting their children. For those families where that is not possible, the focus is on achieving permanency for the child in the most family-like setting.
Key Responsibilities:
Manage a caseload of Permanency placements, supporting children and families throughout the process.
Assess placement needs, safety, family strengths, and placement resources for children and caregivers.
Facilitate permanency planning, ensuring a safe and nurturing environment for children in care.
Continuously search for and evaluate potential Kinship placements.
Conduct monthly (or more frequent) visits with children and families based on their needs.
Provide ongoing support services post-reunification until court case dismissal.
Collaborate with public and private agencies to coordinate and deliver Permanency services.
Conduct assessments, complete court reports, and provide testimony in court hearings.
Ensure the accuracy and completeness of case records for children and families.
Facilitate family preparation for permanency through training, mentoring, assessments, and home visits.
Work with the Adoption Coordinator to prepare children for adoption placements.
Provide 24/7 on-call support for children and families, including crisis intervention when needed.
Collaborate with Care Management staff to ensure timely and appropriate placements and with PAL staff for older youth's Transitional Living services.
Compile and report monthly statistical data to relevant agencies.
Promote cultural diversity and sensitivity in all interactions and work-related activities.
Drive personal or agency vehicles for transportation of children and agency-related tasks, adhering to agency standards.
Qualifications:
Bachelor's Degree required.
Benefits:
Competitive salary, health benefits, 401(k) match, personal leave, paid holidays, longevity bonus, and more.
Apply: Visit **************************** to apply.
TFI Family Services is an Equal Opportunity Employer.
Requirements
Predictive Index assessments hiring managers determine if a candidate may be a good match for the position.
Please complete a Predictive Index assessment at the following link below:
*************************************************************************************************
The PI Assessment takes 5-7 minutes to complete. There are no right or wrong answers.
Salary Description Average rate is $25.00 per hour
$25 hourly 60d+ ago
Palliative Case Manager
Methodist Health System 4.7
Case manager job in Richardson, TX
Your Job: In this high profile, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide direct and indirect psychosocial support to palliative care patients through the palliative care services consulting team. You will also apply knowledge of psycho-social care in support of the hospital
quality improvement initiatives.
Your Job Requirements:
• Registered Nurse required BSN preferred.
• Board of Nurse Examiner (Texas) license
• Certified Hospice Palliative Nurse preferred.
• 5 years of health care experience
• 2 years experience in hospice, palliative care or related health care setting preferred
• Must have computer knowledge and competency with office suite (e.g., Excel, Word, PowerPoint)
Your Job Responsibilities:
• Communicate clearly and openly`
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team Methodist Richardson Medical Center is a 443-bed, full-service, acute care hospital that serves Richardson, Garland, Plano, and surrounding areas in Dallas and Collin counties. We are a Certified Comprehensive Stroke Center as well as the nation's first hospital to receive The Joint Commission's Gold Seal of Approval for Pancreatic/Hepatic/Biliary Cancer Certification. We also provide services at Methodist Richardson Medical Center - Campus for Continuing Care, which include a behavioral health and addiction recovery unit, inpatient rehabilitation, long-term acute care, and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned:
Magnet -designated hospital
150 Top Places to Work in Healthcare by
Becker's Hospital Review
, 2023
Top 10 Military Friendly Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly Employer, 2023
Level III Neonatal Intensive Care Unit
Level III Trauma Center
$41k-68k yearly est. Auto-Apply 20d ago
PSH Case Manager (3761)
First Presbyterian Church 3.4
Case manager job in Dallas, TX
Permanent Supportive Housing (PSH) Program is an intervention that combines affordable housing assistance with voluntary support services to address the needs of chronically homeless people. The services are designed to build independent living and tenancy skills and connect people with community‐based health care, treatment and employment services. The Stewpot's PSH program is designed to house 50 chronically homeless individuals and families throughout Dallas County.
This is a grant funded position that serves to make homelessness rare, brief, and non‐reoccurring. The overall program goal is to help participants to continue living independently, maintain housing stability, and increase self-determination, and build community.
Essential Functions
Maintain a caseload of 25 households in The Stewpot's PSH Program.
Assist participants in locating potential properties and communicate with landlords.
Coordinate furniture, welcome baskets, and unit readiness for new move‐ins.
Complete eligibility assessment for new participants, ensure funding guidelines are met.
Develop a referral network of services and supports that assist with housing retention, including linkages for warm handoffs to specialists in employment, transportation, child care, social service benefits, substance issues, mental health, etc.
Develop a Housing Stability Plan and provide casemanagement to promote stability in housing (budgeting, self‐care, developing natural supports, and independent/instrumental living skills).
Assist participants with obtaining income, education/training, and treatment, as needed.
Utilize evidence‐based practices, such as motivational interviewing, trauma informed care, and harm reduction.
Complete Monthly and Annual Assessments regarding rent, income, assets, and expenses.
Build and maintain relationships with local landlords and property management companies, to locate housing opportunities for housing participants.
Conduct monthly home visits and weekly or bi‐weekly office visits.
Maintain current documentation and records of casemanagement services as well as statistical data entry required by the program, in our Homeless Management Information System (HMIS).
Ensure documentation compliance is accurate, timely, and up-to-date with funding rules and regulations.
Enroll/update/exit participants from the Homeless Management Information System (HMIS).
Maintain excel spreadsheet for housing participants.
Core Competencies - DDI Competency Menu
Interpersonal Skills: Relates well to all kinds of people including peers, superiors and subordinates, inside and outside of the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; is seen as approachable.
Attention to Detail: Consistently attends to the many small pieces which must be assembled into an organized whole; follows up on missing or out of balance items; resolves unanswered questions needed to address a problem; keeps the larger picture in mind while tending to the smallest of details.
Initiative: Enjoys working hard; is action oriented and energetic about worthwhile activities; not fearful of taking calculated risks; seizes opportunities; sets demanding but achievable objectives for self and others.
Technical Expertise: Acquires and demonstrates the technical skills required to proficiently execute the essential functions of the job; understands which skills are lacking and seeks to develop those skills; continually works toward the mastery of technical proficiency.
Decision Making and Problem Solving: Uses sound logic to approach difficult problems and apply effective solutions; can distinguish between symptoms, causes and implied solutions; decides in a timely manner based upon a blend of research, experience, risk-taking and judgment.
Terms of Employment
Salary, benefits and other terms of employment will be administered in accordance with the policies contained in the First Presbyterian Church of Dallas Employee Handbook, a copy of which is provided to each employee.
Note
This description contains the information and facts considered necessary to describe and evaluate the duties of this position fairly and equitably. It should not be considered an exhaustive description of all the work requirements to be performed but indicates the kinds of duties and levels of responsibility required by the position. Management may add or remove responsibilities as occasion may require.
Qualifications
Qualifications
Degree: Bachelor's in social work or social services related field, Master's Degree Preferred
Experience: 2+ years in casemanagement with highly vulnerable populations
Experience with housing is preferred.
Must have reliable transportation, valid Driver's License, and active auto insurance.
Proficient in Microsoft Word, Excel, and Outlook
$26k-39k yearly est. 9d ago
Housing Case Manager
Union Gospel Mission of Tarrant County 4.0
Case manager job in Fort Worth, TX
JOIN UGM!
With 137 years of experience, and thousands of lives impacted, UGM supports the Fort Worth community and has lasting impact on our most vulnerable. Join a team where every day you are able to change the world! We impact lives practically and spiritually as a Christ-centered organization.
SUMMARY: UGM CaseManagers are responsible for overseeing the day-to-day program planning, managing, and implementation of their assigned caseload of Residents. A CaseManager provides hands-on client-based programming, ensuring that these services meet the needs of the UGM-TC Residents. You will help our residents transition into independent living by supporting their skill development, emotional healing, and spiritual needs.
What You Will Do:
Screen and perform psychosocial assessment for incoming residents.
Complete new resident intake process, including intake assessment.
Develop Care Plans and Individualized Goals with residents; monitor and document goal and care achievements.
Provide residents with assistance and support as needed regarding program progress, program class attendance, behavioral issues, problems, etc.
Lead educational courses, developmental groups, and resident community meetings.
Connect residents to referral network/linkages with outside agencies and resources.
Maintain appropriate documentation for all phases and services provided.
Interact with residents regarding life skills, activities of daily living, laundry, room cleanliness, hygiene, etc. Provide coaching and direction as needed.
Develop, review and update a Discharge Plan and Exit strategy with residents.
Participate in cross functional support, collaboration, and communication for the benefit of all residents and peers.
Other duties as assigned.
What You Bring:
Experience: Five (5) years of clinical Social Work/CaseManagement experience preferred. Looking for those with experience serving the unsheltered community.
Education: Bachelors in Social Work or Ministry. (Direct experience casemanaging homeless persons can be considered in lieu of education.)
Faith: Union Gospel Mission is a Christ-Centered organization seeking to serve our residents with a servant's heart that is an outpouring of our faith. We are looking for individuals who want to be able to live their ministry through work.
Licensure : Texas Licensed Master Social Worker (LMSW) preferred; Minimum Licensed Bachelor Social Worker (LBSW).
Additional Requirements: Proficient in MS Word, Excel and Outlook. Ability to work occasional flexible hours as requested.
$40k-47k yearly est. Auto-Apply 8d ago
Case Manager
Workforce Solutions for Tarrant County 3.8
Case manager job in Arlington, TX
We are looking for a PHC Coordinator/Casemanager to enhance the quality of patient management,
maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable
for the full patient care cycle. Casemanager duties include assessing, planning, implementing,
monitoring and evaluating actions required to meet the client's health and human services needed. A
certified casemanager is a plus.
Responsibilities
• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
• Handle case assignments, draft service plans, review case progress and determine case closure
• Help clients achieve wellness and autonomy
• Facilitate multiple care aspects (case coordination, information sharing, etc)
• Help patients make informed decisions by acting as their advocate regarding their clinical status and
treatment options
• Develop effective working relations and cooperate with medical team throughout the entire casemanagement process
• Arrange abeyances with social services, health and governmental agencies
• Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
• Record cases information, complete accurately all necessary forms and produce statistical reports
• Promote quality and cost-effective interventions and outcomes
• Assess and address motivational and psychosocial issues
• Adhere to professional standards as outlined by protocols, rules and regulations
Skills
• Proven working experience in casemanagement, including as a nurse, medical, mental health care
manager or a related job
• Excellent knowledge of casemanagement principles, healthcare management and reimbursement
• Previous experience with psychological aspects of care
• Effective communication skills
• Excellent organizational and time management skills
• Familiarity with professional and technical emerging knowledge
• Problem solving skills and ability to multi-task
• Compassionate with teamwork skills
Job Type: Full-time
$30k-39k yearly est. Auto-Apply 12d ago
Adult Case Manager
Pecan Valley Centers 3.9
Case manager job in Granbury, TX
Provides ongoing casemanagement services and rehabilitation services for adults with mental illness. Coordinates and provides services. Must be able to make effective assessments and interventions in situations involving mental health services provided to individuals. Ability to network with community agencies, probation/parole, law enforcement, and other social service agencies to facilitate services for adults. Responsible for coordination, planning, and implementation of the recovery plan. Ability to communicate with adults and their families to promote collaboration when creating recovery plans. Must be a self-motivator, able to work independently and remain flexible to solve problems and crises. May train others. In-region travel is required as needed to provide services. Out of region travel may be required occasionally for trainings. Services may be provided at the office, in-home, or other community locations as needed to meet the needs of those served. Must be familiar with, and/or willing to be trained in, trauma-informed care. This includes understanding, recognizing, and responding to the effects of all types of trauma, and an ability to work in a behavioral environment where staff convey dignity, respect, hopefulness, and the opportunity for choice and empowerment among consumers.
DUTIES & ESSENTIAL JOB FUNCTIONS
Provides ongoing casemanagement services and rehabilitation services for adults with mental illness to assigned caseload, and other individuals, as determined by Clinic Manager. Provision of clinical supervision and expertise to team members. Knowledge of adult issues in a rural setting. Demonstrates a positive role model to team members. Acts as a positive role model to those served and advocates on their and their families' behalves. Duties include but are not limited to the following:
* Maintain understanding of TRR services and UM Guidelines for all LOCs.
* Accurately complete a uniform assessment to identify an individual's needs and strengths as appropriate.
* Must be able to utilize an electronic health record system to document collaboratively and concurrently with consumers across all processes, including assessment, service planning, and ongoing consumer-provider interactions.
* Meet productivity standards and other performance standards set by the agency.
* Maintain a flexible work schedule while demonstrating effective time management to meet needs of individuals and families served.
* Travel between locations as assigned.
* Participate in weekly/monthly Team staff meetings.
* Participate in data collection activities and peer review processes as requested.
* Other duties as assigned by supervisor(s).
$29k-36k yearly est. 33d ago
Medical Case Manager I
Corvel Healthcare Corporation
Case manager job in Dallas, TX
Job Description
CorVel Corporation is hiring a caring, self-motivated, energetic and independent registered nurse to fill a Medical CaseManager position in Dallas, TX.
Work from home, and on the road. Monday - Friday, regular business hours.
As a Medical CaseManager you will make a meaningful difference in the lives of injured workers and their families. Your responsibilities include working closely with injured workers to facilitate their recovery. You will work collaboratively with the patient, their family, medical providers, members of our team, and others. This is a heavy local travel role responsible for working with a caseload of workers compensation injured workers within a defined jurisdiction.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Provides in-person and telephonic Medical CaseManagement to individuals, involving the patient, physician, other health care providers, the employer, and the referral source
Utilizes their medical and nursing knowledge to discuss the current treatment plan with the physician and discuss alternate treatment plans
Provides assessment, planning, implementation, and evaluation of patient's progress
Evaluates patient's treatment plan for appropriateness, medical necessity, and cost effectiveness
Attends doctors, other providers, home and in some cases, attorney's visits
Attends hospital and/or long-term facility discharge planning conferences, etc. for the purpose of determining appropriateness of care and developing an effective long-term care strategy
Conducts home visit for initial evaluation
Implements care such as negotiating the delivery of durable medical equipment and nursing services
This role requires regular travel, dependent on the injured worker's injuries and needs. The employee must be available for local travel up to approximately 60% of the work week/month
This role may require overnight travel
Additional duties as required
KNOWLEDGE & SKILLS:
Effective communication and multi-tasking skills in a high-volume, fast-paced, team-oriented environment
Ability to meet with the patient, their physicians, other healthcare providers, attorneys, advisors/clients, and coworkers
A cost containment background, such as utilization review or managed care is helpful
Strong interpersonal, time management, and organizational skills
Computer proficiency and technical aptitude with the ability to utilize Microsoft Office, including Excel spreadsheets
Ability to work both independently and within a team environment
EDUCATION & EXPERIENCE:
Experience as an RN Medical CaseManager is ideal, or a clinical background in orthopedics, neurology, or rehabilitation is preferred
Graduate of accredited school of nursing
Current RN Licensure in state of operation
Certification as a CCM, CIRS, or other CaseManagement certifications preferred
A valid driver's license, reliable transportation, and ability to travel to assigned locations is required
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $62,306 - $93,123
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
ABOUT CORVEL - Medical CaseManagers:
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. In addition, Medical CaseManagers are eligible for bonus and will be provided state-of-the-art technological devices to ensure ready access to CorVel's proprietary CaseManagement application, enabling staff to retrieve documents on the go and log activities as they occur.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Remote
$62.3k-93.1k yearly 12d ago
Intensive Adult Mental Health Case Manager (QMHP)
Metrocare Services 4.2
Case manager job in Dallas, TX
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
Job Description:
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The QMHP-Adult Intensive position provides psychosocial/rehabilitative service to adults with serious mental illness. Services may include, but are not limited to, assessment, development of measurable treatment goals and objectives, engagement into treatment, referral, linkage, advocacy, monitoring, crisis intervention and continuity of care. The overall goal of this position is to maximize the individuals potential level of functioning, reduce hospitalization and aid in the successful reintegration of individuals into the community.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential functions listed here are representative of those that must be met to successfully perform the job.
Provide overall service coordination, psychosocial rehabilitation, emergency services/assessment, referral, transportation, linkage, and advocacy to individuals with varying needs. Perform duties in concert with other members of an interdisciplinary treatment team.
Ensure authorization for clinical services.
Formulate individual recovery plan based on assessment findings on all new admissions.
Develop measurable objectives and goals agreed upon by the individual.
Actively assist in obtaining and modifying goals as needed.
Document all attempts to involve individual, service providers, and caregivers (unless opposed by the individual) in service plan process.
Review service plans every 180 days or as clinically indicated.
Participate in interdisciplinary team staffing. Present psychosocial assessment findings. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect course of treatment.
Follow-up with assigned individuals who miss a scheduled clinic appointment. Document attempts to contact individual. Report repeated unsuccessful efforts to contact the treatment team.
Oversees and assists assigned individuals medication adherence. Provides med training, arranges transportation to scheduled office based appointments, and prompts needed refills.
Document clinical services by close of next business day.
Perform follow up hospital assessments the same day as requested by the hospital and report assessment outcome to the Clinical Manager.
Provides crisis intervention/on-call services during the work week and by weekend rotation. Make home and hospital visits, initiates mental illness warrants, work with police and other public servants as a needed to address crisis for assigned clients.
Facilitate inpatient admission upon request of the treatment team and/or hospital. Provide continuity of services throughout inpatient stay. Participate actively in discharge planning with hospital. Meet with the individual within 2 days of discharge in the community.
Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues.
Co-facilitate family education workshops.
Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation, as needed.
Participation in a required on call rotation.
Performs other duties as assigned.
COMPETENCIES:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
Effective verbal and written communication skills.
Excellent organizational skills with the ability to prioritize workflow and meet deadlines.
Ability to handle multiple task and special projects simultaneously.
Able to work autonomously with minimal or no supervision.
Able to maintain a high level of professionalism and confidentiality.
Adult Competencies as outlined by HHSC for TRR requirements with emphasis on crisis intervention, engagement, and motivational interviewing.
QUALIFICATIONS
EDUCATION AND EXPERIENCE:
Bachelors degree in human services with 1 to 3 years experience in MH/MR or related field or Masters degree with 0 to 2 years experience in human services.
MATHEMATICAL SKILLS:
Basic math skills required.
REASONING ABILITY:
Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Ability to organize work flow and execute clinical services with difficult population.
Ability to effectively manage a caseload of 15-25 individuals with varying needs.
Ability to problem solve, exercise good judgment, and make sound clinical decisions.
Skilled in using tact and diplomacy in interacting with staff and individuals.
Ability to work as a team member.
Able to maintain work in 95% compliance of standards at all times.
Effective written and verbal communication skills.
Ability to organize and prioritize tasks.
Able to work independently with minimal supervision.
Able to work flexible hours.
Ability to successfully use an automated clinical record keeping system.
COMPUTER SKILLS:
Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
Ability to utilize Internet for resources.
Intermediate level on MS Excel, Email and word processing programs
CERTIFICATIONS, LICENSES, REGISTRATIONS:
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
$35k-44k yearly est. Auto-Apply 42d ago
Medical Field Case Manager
Enlyte
Case manager job in Arlington, TX
At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.
Be part of a team that makes a real difference.
Job Description
This is a full-time, hybrid position. The candidate must be located in the Fort Worth/Arlington, TX area due to regular local travel for in-person patient appointments.
Bilingual (Spanish/English) highly preferred.
Anticipated start date of January 2026.
Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers' compensation casemanagement training.
Join our compassionate team and help make a positive difference in an injured person's life. As a Field CaseManager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will:
* Demonstrate knowledge, skills, and competency in the application of casemanagement standards of practice.
* Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.
* Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.
* Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.
* Work with employers and physicians to modify job duties where practical to facilitate early return to work.
* Evaluate and modify case goals based on injured/disabled person's improvement and treatment effectiveness.
* Independently manage workload, including prioritizing cases and deciding how best to managecases effectively.
* Complete other duties, such as attend injured worker's appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned.
Qualifications
* Education: Associates Degree or Bachelor's Degree in Nursing or related field.
* Experience: 2+ years clinical practice preferred. Workers' compensation-related experience preferred.
* Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills.
* Certifications, Licenses, Registrations:
* Active Registered Nurse (RN) license required. Must be in good standing.
* URAC-recognized certification in casemanagement (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC) preferred.
* Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.
* Internet: Must have reliable internet.
Benefits
We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $73,000 - $78,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
#LI-AC1
Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse CaseManager, Field CaseManager, Medical Nurse CaseManager, Workers' Compensation Nurse CaseManager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, CaseManagement, CaseManager, Home Healthcare, Clinical CaseManagement, Hospital CaseManagement, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified CaseManager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, CaseManagement Administrator Certification, ACM, Accredited CaseManager, MSW, Masters in Social Work, URAC, Vocational CaseManager
$73k-78k yearly 60d+ ago
Social Security Disability Case Manager (Paralegal)
Ascend Disability & Injury Lawyers
Case manager job in Fort Worth, TX
Ascend Disability is seeking an experienced Social Security Disability CaseManager to take the reins of a growing case load. As a young firm, we are looking for a superstar A-Player to help define this position and set the tone for future CaseManagers. The Casemanager is responsible for assisting clients throughout the Social Security Disability claims process, from filing the initial application to developing the record for hearing. While experience in this field is absolutely necessary, we are also looking for more important qualities such as iron clad integrity, an unrelenting drive to obtain results, a deep desire to help others, and a commitment to operational efficiency and excellence. The right candidate for this job will also show stability and poise under pressure when working with clients who are experiencing tremendous financial and medical hardship. This job is perfect for medical-legal professionals with a medical background and experience handling Social Security Disability claims.
If you are tired of the corporate grind, this is an incredible opportunity to make a change and work for a small but growing law firm. By getting in on the ground level, you will be able to chart your own path, as we continue to grow and add more positions. You will have the chance to work in an environment where office politics, gossip, and laziness are not tolerated. Rest assured that-once you are part of our team-you will be surrounded by excellent, supportive people, and you will be given the opportunity to shine.
Responsibilities
Field incoming phone calls from current and prospective clients.
Use our lead management and casemanagement system to identify current and potential clients and to transfer their calls to the appropriate team member.
Scan incoming mail into client files
Prepare outgoing mail
Schedule appointments for our new clients using our scheduling software.
Act as the point of contact for clients.
Educate clients on the application and appeals process.
Keep clients updated on the status of their cases.
Communicate with the Social Security Administration to facilitate the processing of disability claims.
Send, receive, and follow up on paperwork sent to the Social Security Administration and clients.
Obtain client medical records from medical providers and submit them to the Social Security Administration.
Use our CaseManagement Software to perform all tasks and document all actions taken in a case.
Remind current and potential clients that they are Loved.
Listen to potential clients' stories as if you were right there with them.
Protect personal information as you would your own, maintaining the utmost level of privacy.
Constantly seek to improve your position by creating efficiency and implementing new ideas.
Show up to work with the understanding that you are the voice of Ascend Disability, and when we have long-completed services for clients, they will still remember your voice.
Compensation
$19/hour to $21/hour based on experience
Anti-Discrimination Policy (Cases in which we do not discriminate)
Ascend Disability Lawyers is an equal opportunity employer. We do not discriminate and will take all appropriate measures to prevent discrimination in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, or sex.
Discrimination Policy (Cases in which we affirmatively discriminate)
However, there are some exceptions. We do discriminate against people who fit any of the following descriptive terms: arrogant, mean-spirited, hateful, rude, self-centered, condescending, inconsiderate, intolerant, greedy, or who otherwise would undermine our culture of teamwork, hard work, support, and operational excellence. While we value people of all shades of skin color, from pasty white to dark black, and every shade in between, we do tend to stay away from jack asses, regardless of pigmentation.
$19 hourly Auto-Apply 60d+ ago
DV High Risk Case Manager-Bilingual (Spanish) (48034)
The Family Place 3.4
Case manager job in Dallas, TX
Provides collaborative advocacy, comprehensive casemanagement and crisis intervention to high-risk victims of violence resulting from domestic violence; possess knowledge and understanding of domestic violence; and provides constructive intervention activities and individualized care and services that reinforces healthy coping skills. Develops safety and service plans to address crisis needs and planning for long term stability.
Key Responsibilities:
Performs intakes and orientation of services after initial call and casemanagement sessions to offer services and support.
Discusses safety planning with all assigned clients.
Provides advocacy services to assist victims by interfacing with third parties including schools, law enforcement, health care professionals, etc.
Assists victims with completing paperwork to secure Crime Victims Compensation.
Provides information and referrals to victims by connecting them with internal and external support services.
Conducts group for high-risk victims focused on domestic violence intervention.
Participates in case review meetings with High-Risk Team community partners.
Ensures client records are accurate and current and assists in providing information for reports or statistical information when requested.
Responds appropriately to emergency situations utilizing de-escalation and conflict resolution skills.
Provides court advocacy and court testimony as needed.
Represents agency in special groups and community activities.
Participates in in-service training programs and workshops to update professional knowledge; maintains current professional knowledge of domestic violence, crisis theory and community resources, including assessments of danger, and resources of direct solution.
Attends and participates in staff meetings on a weekly basis.
Assist with conducting high risk calls to victims, as needed.
Works assigned schedule with adequate flexibility, may be required to provide support during other hours.
Attends agency-related domestic violence training courses to continue to enhance knowledge of domestic violence.
Maintain caseload of 25-30 clients.
Other Duties:
Performs other job-related duties as assigned.
Requirements:
Bachelor's Degree in Social Work (Master's degree preferred) and at least two years of experience working in crisis intervention and/or domestic violence.
Knowledge and Skills and Abilities:
Knowledge of the dynamics of domestic violence.
Knowledge of best practices in the domestic violence.
Knowledge of the Dallas County criminal courts.
Skilled in working with others to convey information effectively.
Skilled in building rapport with victims of violence and trauma.
Skilled in managing stressful situations (redirection, escalating, grounding techniques)
Ability to organize, prioritize and plan effectively.
Ability to work with cross-functional teams.
Ability to manage multiple priorities.
Excellent interpersonal, written, and oral communication skills and organization skills.
Possess adequate personal health, social maturity, and emotional stability to fulfill job functions.
Possess dependable transportation and liability insurance coverage.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and data management environments.
Mental and Physical Abilities:
Duties are usually performed seated with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs.).
Work Location:
Work must be performed at the office due to client confidentiality.
Working Conditions:
Work may be performed but is not limited to an office environment. Ability to work some weekends and evening hours for special projects.
Essential Functions:
This should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this .
Qualifications
Requirements: Bachelors Degree in Social Work, Masters preferred, and at least two years of experience working in crisis intervention and/or a domestic violence.
Knowledge and Skills and Abilities:
Knowledge of the dynamics of domestic violence.
Knowledges of best practices in the domestic violence.
Knowledge of the Dallas County criminal courts.
Skilled in working with others to convey information effectively.
Skilled in building rapport with victims of violence and trauma.
Skilled in managing stressful situations (redirection, escalating, grounding techniques)
Ability to organize, prioritize and plan effectively.
Ability to work with cross-functional teams.
Ability to manage multiple priorities.
Excellent interpersonal, written, and oral communication skills and organization skills.
Possess adequate personal health, social maturity, and emotional stability to fulfill job functions.
Possess dependable transportation and liability insurance coverage.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and data management environments.
Mental and Physical Abilities: Duties are usually performed seated with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs.).
Work Location: Work must be performed at the office due to client confidentiality.
Working Conditions: Work may be performed but is not limited to an office environment. Ability to work some weekends and evening hours for special projects.
Essential Functions: This should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
$32k-38k yearly est. 9d ago
Case Manager - Inpatient Rehab - PRN
Ref 4.6
Case manager job in Dallas, TX
CaseManager - Inpatient Rehabilitation
Bring your passion to Texas Health So We Are Better + Together
Work location\: Texas Health Dallas, 8200 Walnut Hill Ln, Dallas, TX 75231
Work hours\: PRN - As Needed
Rehab Administration Department highlights:
· Engaged leadership team.
· Manageablecase load.
· Team that works together to ensure work/life balance for all.
Here's What You Need
· Associate degree Nursing Required, or bachelor's degree Social Work Required, or master's degree Social Work Preferred
· Three years' clinical experience required.
· One year of hospital casemanagement experience is preferred.
· RN - Registered Nurse Upon Hire Req or LMSW - Licensed Master Social Worker Upon Hire Req or LBSW - Licensed Bachelor Social Worker Upon Hire Req And
· BCCMN - Board Certified Nursing CaseManagement 12 Months Req or ACM - Accredited CaseManager upon hire if LBSW/LMSW 12 Months Req or CCM - Certified CaseManager upon hire if LBSW/LMSW 12 Months Req
What You Will Do
Patient Assessment/Care Coordination
· Obtains accurate social, physical, psychological, and financial histories from all available resources. Assesses patient information utilizing psychological and medical knowledge.
Utilization Review and Management
· Performs effective utilization review according to department identified criteria to determine the appropriate utilization of resources and patient level of care. Reviews daily patients admitted under observation status for appropriateness and upgrades to inpatient status if criteria is met. Makes appropriate referrals to Medical Director of CaseManagement for admission status determinations.
Discharge Planning and Collaboration
· Manages all aspects of discharge planning. Works collaboratively and maintains active communication with patient, family members, physicians, nursing and other multi-disciplinary team members to develop timely and effective treatment/discharge plans.
Additional perks of being at Texas Health
· Benefits include 401k,Employee Assistance Program, as well as several other benefits.
· Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
· Strong Unit Based Council (UBC).
· A supportive, team environment with outstanding opportunities for growth.
Entity Highlights:
For more than a half-century, Texas Health Hospital Dallas has been at the forefront of health care in North Texas. We're an 875-bed, Magnet-designated, full-service hospital serving our community in and around Dallas since 1966. We specialize in cancer care, cardiology, neurosciences, women's services and emergency medicine, we've got it. Plus, we're a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women's imaging services. *Texas Health Dallas is a joint Commission-certified Comprehensive Stroke Center, a Level I Trauma Center, a Comprehensive Heart Attack Center, and a designated Magnet hospital. We're a top choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more. As part of the Texas Health family and its 28,000+ employees, we're one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.
If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together.
Learn more about our culture, benefits, and recent awards.
Do you still have questions or concerns?
Feel free to email your questions to ***************************.
#LI-TS1
$30k-39k yearly est. Auto-Apply 60d+ ago
Case Manager Dallas
Thompson Law Injury Lawyers 4.0
Case manager job in Dallas, TX
Job Description
Thompson Law's vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world-class service and record-setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity.
Thompson Law, a nationally growing personal injury firm based in the Oak Lawn area of Dallas, seeks a CaseManager to join the team!
The Position:
This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases.
Responsibilities:
Independently manage treatment in personal injury cases.
Collaborate with attorneys, clients, and insurance adjusters.
Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary.
Review and organize medical records, bills, and other relevant documentation.
Maintain detailed casemanagement records and conduct legal research as needed.
Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
Provide excellent customer service to all clients and partners.
Qualifications:
3+ years of experience in a law firm with personal injury experience or an injury-related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster).
Bilingual in English and Spanish (preferred).
In-depth knowledge of medical terminology, procedures, and billing practices.
Proficient in administrative skills and ability to use legal casemanagement software and other relevant tools.
Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively.
Strong verbal and written communication skills and the ability to interact effectively with various parties.
Demonstrated ability to work independently and collaboratively in a fast-paced environment.
Ethical and professional conduct with a commitment to maintaining client confidentiality.
Total Compensation Package:
Salary + Bonus
Employee Health Insurance premium 100% paid by the firm
Dental & Vision
FSA/HSA
Generous paid time off and paid holidays
401(k) with employer matching
Basic life insurance 100% paid by the firm
Monday to Friday work schedule with no weekends
If you're ready to contribute your talents as part of one of Texas's fastest-growing personal injury firms while enhancing your skills within a dynamic environment-apply today!
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$30k-36k yearly est. 15d ago
Patient Case Coordinator I
Artech Information System 4.8
Case manager job in Frisco, TX
Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US.
At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.
Training is 8a-5p for the first 2-3 weeks
Must be flexible to work any shift between 8:00am - 8:00pm after training
Job Description:
This role will be 100% taking inbound calls
Healthcare experience is a requirement
Call center experience is a plus and those with both call center healthcare experience is preferred
Details:
Responsible for customer service and casemanagement Answers basic clinical and program inquiries. Coordinates access to therapies through the patients' healthcare providers.
Schedules and conducts appropriate follow-up based on each patient's situation.
Facilitates access to appropriate support services, including reimbursement counseling, nursing hotline, and support.
Processes incoming enrollment forms for program.
Follows up via phone, mail, and/or fax for missing enrollment information.
Supports payer research, health care policy library, and state management.
Identifies other sources of health care coverage for patients through simple queries and use of PayerPlus database.
Performs related duties as assigned.
Qualifications
Ability to communicate effectively both orally and in writing
Strong interpersonal skills.
Strong organizational skills; attention to detail
Ability to proficiently use computer and standard office equipment
Working knowledge of Microsoft Office
Basic understanding of payer eligibility and benefits Health care research and analysis skills sufficient to support payer research, healthcare policy library, and state management
Ability to resolve associate issues effectively and efficiently
Additional Information
All your information will be kept confidential according to EEO guidelines.
$36k-47k yearly est. 14h ago
Adult Case Manager
Pecan Valley Mh-Mr Region
Case manager job in Weatherford, TX
Provides ongoing casemanagement services and rehabilitation services for adults with mental illness. Coordinates and provides services. Must be able to make effective assessments and interventions in situations involving mental health services provided to individuals. Ability to network with community agencies, probation/parole, law enforcement, and other social service agencies to facilitate services for adults. Responsible for coordination, planning, and implementation of the recovery plan. Ability to communicate with adults and their families to promote collaboration when creating recovery plans. Must be a self-motivator, able to work independently and remain flexible to solve problems and crises. May train others. In-region travel is required as needed to provide services. Out of region travel may be required occasionally for trainings. Services may be provided at the office, in-home, or other community locations as needed to meet the needs of those served. Must be familiar with, and/or willing to be trained in, trauma-informed care. This includes understanding, recognizing, and responding to the effects of all types of trauma, and an ability to work in a behavioral environment where staff convey dignity, respect, hopefulness, and the opportunity for choice and empowerment among consumers.
DUTIES & ESSENTIAL JOB FUNCTIONS
Provides ongoing casemanagement services and rehabilitation services for adults with mental illness to assigned caseload, and other individuals, as determined by Clinic Manager. Provision of clinical supervision and expertise to team members. Knowledge of adult issues in a rural setting. Demonstrates a positive role model to team members. Acts as a positive role model to those served and advocates on their and their families' behalves. Duties include but are not limited to the following:
Maintain understanding of TRR services and UM Guidelines for all LOCs.
Accurately complete a uniform assessment to identify an individual's needs and strengths as appropriate.
Must be able to utilize an electronic health record system to document collaboratively and concurrently with consumers across all processes, including assessment, service planning, and ongoing consumer-provider interactions.
Meet productivity standards and other performance standards set by the agency.
Maintain a flexible work schedule while demonstrating effective time management to meet needs of individuals and families served.
Travel between locations as assigned.
Participate in weekly/monthly Team staff meetings.
Participate in data collection activities and peer review processes as requested.
Other duties as assigned by supervisor(s).
Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to develop and maintain professional relationships with other staff, community partners, and individuals served. Knowledge of agency and community resources and service options available to individuals. Ability to communicate with youth and their families to promote collaboration in recovery plan development. Work as a team member and independently while remaining flexible to solve problems and crises. Additional knowledge, skills, and abilities include:
Working knowledge of mental health and substance abuse services and needs.
Must have strong computer operating skills.
Ability to participate respectively as a team member during department and agency meetings.
Excellent verbal and written communication skills.
Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Capacity for flexibility in dealing with ongoing changes in the service delivery system.
REQUIRED EDUCATION AND EXPERIENCE
Education: Bachelor's degree in a human services field from an accredited college or university is required.
Master's degree is preferred
Experience: Experience in a social, behavioral, or human services occupation is preferred.
REQUIRED LICENSES/CERTIFICATIONS
No professional license is required. QMHP-CS status is necessary
Must have a valid Texas driver's license, a good driving record for the past three years, and personal automobile liability insurance as required by the state of Texas.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Must be able to bend, stoop, kneel, crouch, squat, lift 25 pounds, sit for an extended period, reach overhead and walk over uneven terrain.
$30k-42k yearly est. 9d ago
Paralegal - Immigration Case Assistant
The United Firm
Case manager job in Dallas, TX
The United Firm is looking for a Paralegal - Immigration Case Assistant to join our growing legal team here in Dallas. You will report directly to the Legal Department Supervisor. You have a legal knowledge of immigration-related laws, and can make reasoned decisions. Candidates must have a client-service attitude with excellent casemanagement skills. We're looking for someone who possesses the knowledge of procedural requirements for different types of non-immigrant and immigrant visas. This paralegal will participate in all aspects of our Immigration practice, including assisting in the management of client relationships, case review, analysis, preparation, and filing non-immigrant petitions.
Responsibilities
Analyze case documents and prepare immigration applications for filing with the appropriate government agency
Communicate with clients and foreign nationals regarding procedural and case processing issues, assisting with the review of cases
Oversee status of cases through utilization of casemanagement and billing systems. Run reports
Follow internal intake procedures after a client retains our firm
Make regular updates to our casemanagement system including client information, case tracking information, and client communications
Maintain hard copy files and documents to support all immigration activity on behalf of clients
Ensure that clients are kept informed on the progress of their cases
Assist attorneys and other team members to managecaseload
Complete assignments and communicate case progress/status/issues to supervisors
Qualifications
At least 1-2 years of Immigration Law experience
Previous experience as a paralegal or other legal field
Experience with Family-Based Petitions, Humanitarian, EOIR, Detained, Citizenship, and other USCIS applications.
Experience with CaseManagement Software
Here at The United Firm, we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more! Come be a part of our growing firm and its opportunities for career development. You will learn and develop alongside a team of professionals with a focus on excellence in the legal industry. Apply now!
The United Firm, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or genetics. We're dedicated to providing an inclusive, open, and diverse work environment.
$32k-46k yearly est. Auto-Apply 10d ago
Case Assistant- (EOIR)
The Matian Firm
Case manager job in Dallas, TX
The United Firm | La Liga Defensora, APC is looking for a Case Assistant (EOIR) to join our growing legal team here in Dallas . You will report directly to the Legal Department Supervisor. You have a legal knowledge of immigration-related laws, and can make reasoned decisions. Candidates must have a client-service attitude with excellent casemanagement skills. We're looking for someone who possess the knowledge of procedural requirements for different types of non-immigrant, and immigrant visas. This paralegal will participate in all aspects of our Immigration practice, including assisting in the management of client relationships, case review, analysis, preparation and filing non-immigrant petitions.
Responsibilities
* Analyze case documents and prepare immigration applications for filing with the appropriate government agency
* Communicate with clients and foreign nationals regarding procedural and case processing issues, assisting with the review of cases
* Oversee status of cases through utilization of casemanagement and billing systems. Run reports
* Follow internal intake procedures after a client retains our firm
* Make regular updates to our casemanagement system including client information, case tracking information, and client communications
* Maintain hard copy files and documents to support all immigration activity on behalf of clients
* Ensure that clients are kept informed on the progress of their cases
* Assist attorneys and other team members to managecaseload
* Complete assignments and communicate case progress/status/issues to supervisors.
Qualifications
* At least 1-2 years of Immigration Law experience
* Previous experience as a paralegal or other legal field
* Spanish Fluency needed for this role
* Experience with Family-Based Petitions, Humanitarian, EOIR, Detained, Citizenship, and other USCIS applications.
* Experience with CaseManagement Software
Here at The United Firm | La Liga Defensora, APC, we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more! Come be a part of our growing firm and its opportunities for career development. You will learn and develop alongside a team of professionals with a focus on excellence in the legal industry. Apply now!
The United Firm | La Liga Defensora, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or genetics. We're dedicated to providing an inclusive, open, and diverse work environment.
$32k-46k yearly est. Auto-Apply 4d ago
Residential Case Manager
Cumberland Presbyterian Children's Home 3.5
Case manager job in Denton, TX
All applicants must email a resume, a cover letter, and 3 professional references. Reporting to the Children's Residential Program Administrator, the Residential CaseManager will be responsible for ensuring service delivery to the foster care children in residential care including but not limited to service planning, documentation of services in accordance with regulatory requirements, and coordinating all services relevant to the resident's placement goals. This position requires emotional maturity to work with residents who have experienced trauma and have been victims of abuse and neglect. This position also requires respect and compassionate understanding for children and their ability to form effective working relationships with peers, parents, and other caregivers. CaseManagers must have a thorough understanding of and demonstrated competency in the Trust-Based Relational Intervention (TBRI) and other evidence-based programs offered in the assigned area. The Residential CaseManager must maintain a healthy value system, including moral and ethical behavior consistent with the agency's mission and core values. This position requires the ability to serve in and on-call capacity and respond to emergencies after office hours.
This is a full-time, salaried position.
POSITION REQUIREMENTS
Master's Degree in Social Work or other related human services field. (LMSW preferred).
Minimum of one year of experience in a residential childcare operation, as a conservatorship caseworker or foster adoptive home development worker for the DFPS or other closely related role. The experience must include conducting assessments, creating and delivering service plans and other casemanagement duties.
Experience working in an evidence based, trauma-focused therapeutic environment is preferred.
Must be 21 years of age and have current Texas driver's license, reliable transportation current car insurance, and a good driving record that meets the standards set forth by the liability insurance company and CPCH.
Maintain a working telephone or other reliable means of communication
Must pass a pre-employment background check (including CBC, Texas Department of Public Safety's criminal history database, DFPS Central Registry abuse/neglect and the FBI fingerprint check).
Ability to engage and effectively communicate with persons from diverse cultures and communities, as well as from different groups (i.e. LGBTQIA), including children, their parents, agency colleagues, DFPS staff, Foster/Adoptive Parents, Support Staff members, supervisors, administrators, and persons from the legal and judicial system.
Knowledge and use of conceptual framework for child and adolescent development, emotional and behavior problems, parenting, crisis intervention, and a range of treatment modalities.
Working knowledge of DFPS Minimum Standards.
Skills in organizing work in a responsible way within and environment with multiple challenges, priorities and time frames.
Ability to identify and plan long and short-term goals.
Demonstrate knowledge of computer programs and databases including Microsoft Office (Excel, Word, Outlook, and Publisher), internet explorer and Kaleidacare.
Ability to speak with self-confidence and produce professional correspondence and presentations.
Ability to work as a team player and work effectively with others.
Must be willing to work irregular hours, and under pressure conditions while being able to maintain order in an environment of changing priorities.
POSITION RESPONSIBILITIES
Review common applications for resident eligibility and manage the intake and discharge processes for the children's residential program including admission assessments and coordination of services.
Develop and implement written plans of service based on the assessed needs of the child or family in accordance with program guidelines. Revise and update written plans of service as needed to address the changing needs of those served and comply with program guidelines.
Maintain accurate and timely documentation in the client information system and client file, including all relevant contacts, activities, incidents, appointments, service plans, reports, case notes, correspondence and other required case documentation.
CaseManager will serve as the Educational Decision Maker for CPCH residents. Enroll and withdrawal residents within the appropriate time frames, maintain the residents Educational Portfolio, attend IED/ARD meetings.
Keep Program Administrator, managing conservators, or other involved parties informed of incidents and other developments in the case as required by program guidelines, agency policies, contract provisions and applicable licensing standards and accreditation standards.
Training hours must be completed at pre-service as well as annually to comply with licensing and accreditation standards, as well as CPCH policy. Completion of training requirements is mandatory for continued employment.
Maintain a regular schedule of contacts and casemanagement services on the assigned caseload in accordance with program guidelines and the needs of each case. Goals and methods related to these contacts are to be established in consultation with the Children's Program Administrator, parents/managing conservators and, when possible, with the residents who we serve.
Assess, coordinate, and refer residents for appropriate services such as psychological evaluations, counseling services, and other therapeutic services as needed and within the time frames.
Act as medical consenter for residents and monitor resident's medical, dental, therapy visits, and track all visits to meet DFPS time requirements. This includes monitoring any prescribed or psychotropic medications and notify managing conservators, or other involved parties in any updates or changes within the required time frames as established by DFPS.
(Preferred) If an LMSW, it will be expected to supervise undergraduate Social Work interns during school semesters.
Job Type: Full-time
Salary: $37,000.00 to $42,000.00 /year
Qualifications
POSITION REQUIREMENTS
Master's Degree in Social Work or other related human services field. (LMSW preferred).
Minimum of one year of experience in a residential childcare operation, as a conservatorship caseworker or foster adoptive home development worker for the DFPS or other closely related role. The experience must include conducting assessments, creating and delivering service plans and other casemanagement duties.
Experience working in an evidence based, trauma-focused therapeutic environment is preferred.
Must be 21 years of age and have current Texas driver's license, reliable transportation current car insurance, and a good driving record that meets the standards set forth by the liability insurance company and CPCH.
Maintain a working telephone or other reliable means of communication
Must pass a pre-employment background check (including CBC, Texas Department of Public Safety's criminal history database, DFPS Central Registry abuse/neglect and the FBI fingerprint check).
Ability to engage and effectively communicate with persons from diverse cultures and communities, as well as from different groups (i.e. LGBTQIA), including children, their parents, agency colleagues, DFPS staff, Foster/Adoptive Parents, Support Staff members, supervisors, administrators, and persons from the legal and judicial system.
Knowledge and use of conceptual framework for child and adolescent development, emotional and behavior problems, parenting, crisis intervention, and a range of treatment modalities.
Working knowledge of DFPS Minimum Standards.
Skills in organizing work in a responsible way within and environment with multiple challenges, priorities and time frames.
Ability to identify and plan long and short-term goals.
Demonstrate knowledge of computer programs and databases including Microsoft Office (Excel, Word, Outlook, and Publisher), internet explorer and Kaleidacare.
Ability to speak with self-confidence and produce professional correspondence and presentations.
Ability to work as a team player and work effectively with others.
Must be willing to work irregular hours, and under pressure conditions while being able to maintain order in an environment of changing priorities.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$37k-42k yearly 14h ago
Family Coach/Case Manager - Bilingual/Spanish
Buckner Companies 4.0
Case manager job in Dallas, TX
Buckner Children and Family Services Community: Family Hope Center Location: Dallas, TX - Onsite Address: 5310 S. Buckner Blvd. Job Schedule: Full-Time
We are seeking a Family Coach/CaseManager to join our Family Hope Center. As a Family Coach, you will Shine Hope on our program participants as you interview individual clients and families in order to assess their physical, social, emotional and spiritual needs. You will provide family coaching, also known as casemanagement services to Family Hope Center clients and assist individuals and families with issues such as poverty, drug addiction, child and spousal abuse, and homelessness. You will also organize support groups, help clients obtain community services, refer patients to other community agencies, and collaborate with civic, religious, and business groups to combat social problems through community programs. Join our team and shine hope in the lives of others!
What you'll do:
Create, develop, and implement Family Hope Center programs in alignment with approved core programs and the Family Strengthening Framework to enhance the delivery of services that meet the physical, emotional, social, and spiritual needs of individuals/families as outlined in each person's plan of service.
Assist with the design and coordination of supportive services for families in accordance with program goals and objectives.
Assist eligible program participants with out-of-home placement or placement in respite care with family and/or friends when necessary.
Timely and accurately compile and analyze intake and referral information to make an assessment of clients/families' needs; complete the enrollment process. Timely and accurately complete all necessary enrollment and assessment paperwork.
Provide casemanagement services including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.
Coordinate services for group and individual therapy for assigned families/clients as appropriate. Provide counseling for crisis intervention as appropriate.
Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments and other services.
Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants.
Analyze program needs; develop, modify, and implement changes in the program to meet changing needs of clients.
Create and manage schedule of events and classes. Coordinate and facilitate meetings and trainings for clients and groups, including, but not limited to, Substance Abuse, Parent Education, Conflict Resolution, and Anger Management.
What you'll bring:
Bachelor's Degree in Social Work or other related field required.
Minimum of 2 years prior related casemanagement experience working with at risk children and families required.
Requires proficient working knowledge of and/or work experience using community resources.
Requires ability to read, write, and speak in Spanish professionally.
Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner's insurance policy. Must be age 21 or older to drive on behalf of Buckner.
Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
Requires ability to walk, stand and sit, sometimes for prolonged periods of time.
The above description reflects the details considered necessary to describe the
essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
About Buckner Children and Family Services: Since 1879 Buckner has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life. Buckner is one of the oldest and most unique faith-based social service organizations of its kind, serving hundreds of thousands of people each year in the United States and around the world. Learn more about our programs and ministry at buckner.org. Buckner is an Equal Opportunity Employer.
The same way we treat our employees is how we treat all applicants - with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion,
age,
sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.
How much does a case manager earn in North Richland Hills, TX?
The average case manager in North Richland Hills, TX earns between $25,000 and $55,000 annually. This compares to the national average case manager range of $30,000 to $61,000.
Average case manager salary in North Richland Hills, TX
$37,000
What are the biggest employers of Case Managers in North Richland Hills, TX?
The biggest employers of Case Managers in North Richland Hills, TX are: