Catering assistant vs customer service and serving

Differences between catering assistant and customer service and serving duties and responsibilities

Catering assistant example responsibilities.

• Manage and prioritize restaurant reservations.
• Monitor patients who cannot receive anything by mouth (NPO) or on liquid diets.
• Assist dieticians with monitoring of patients who are NPO, on liquid diets or need to have intake record.
• Run POS for student payments, including meal cards and cash.
• Comply with regulator agency standards, including federal, state and JCAHO.
• Adhere to HIPAA guidelines while processing menu orders with the patient information.
Show more

Customer service and serving example responsibilities.

• Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
• Track record of upselling through suggestive selling techniques.
• Fill in for bartending staff as needed and frequently make drinks for customers.
• Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
• Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
• Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.
Show more