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The differences between claims analysts and claims managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a claims analyst and a claims manager. Additionally, a claims manager has an average salary of $73,369, which is higher than the $48,398 average annual salary of a claims analyst.
The top three skills for a claims analyst include customer service, medical terminology and CPT. The most important skills for a claims manager are customer service, oversight, and litigation.
| Claims Analyst | Claims Manager | |
| Yearly salary | $48,398 | $73,369 |
| Hourly rate | $23.27 | $35.27 |
| Growth rate | -6% | -6% |
| Number of jobs | 22,062 | 30,302 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 66% |
| Average age | 44 | 47 |
| Years of experience | 6 | 6 |
A claims analyst specializes in processing medical insurance claims. They are primarily responsible for verifying the authenticity and eligibility of claims, analyzing the billing, communicating with policyholders, and ensuring adherence to all the policies and regulations during the entire procedure. Furthermore, a claims analyst is also in charge of administrative tasks such as keeping and updating records, reaching out and sending reports to creditors, setting appointments and schedules, processing paperwork, coordinating with key personnel, and discussing terms and necessary information to clients.
A claims manager is an individual who works in an insurance-based firm and is responsible for managing the insurance claims department that is composed of examiners and adjusters. Claims managers are required to maintain claim files and reviewing these files as well as communicate with customers to follow up regarding issues they face with insurance claims. They must determine who is liable for the damage if there were other parties involved. Claims managers must also include an expert to assess the amount of damage and avoid insurance fraud.
Claims analysts and claims managers have different pay scales, as shown below.
| Claims Analyst | Claims Manager | |
| Average salary | $48,398 | $73,369 |
| Salary range | Between $29,000 And $78,000 | Between $45,000 And $117,000 |
| Highest paying City | Trenton, NJ | San Francisco, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Zurich | |
| Best paying industry | - | Insurance |
There are a few differences between a claims analyst and a claims manager in terms of educational background:
| Claims Analyst | Claims Manager | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | Stanford University | California State University - Bakersfield |
Here are the differences between claims analysts' and claims managers' demographics:
| Claims Analyst | Claims Manager | |
| Average age | 44 | 47 |
| Gender ratio | Male, 27.6% Female, 72.4% | Male, 47.9% Female, 52.1% |
| Race ratio | Black or African American, 11.3% Unknown, 4.4% Hispanic or Latino, 16.4% Asian, 5.1% White, 62.3% American Indian and Alaska Native, 0.5% | Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 8% |