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Claims supervisor vs auto claims adjuster

The differences between claims supervisors and auto claims adjusters can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a claims supervisor, becoming an auto claims adjuster takes usually requires 2-4 years. Additionally, a claims supervisor has an average salary of $75,263, which is higher than the $52,621 average annual salary of an auto claims adjuster.

The top three skills for a claims supervisor include customer service, corrective action and claims adjusters. The most important skills for an auto claims adjuster are repair process, body shop, and strong customer service.

Claims supervisor vs auto claims adjuster overview

Claims SupervisorAuto Claims Adjuster
Yearly salary$75,263$52,621
Hourly rate$36.18$25.30
Growth rate-6%-6%
Number of jobs13,19716,187
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 72%
Average age4444
Years of experience64

What does a claims supervisor do?

A claims supervisor is in charge of overseeing the workflow and the workforce involved in processing insurance claims, ensuring accuracy and smooth progress. Their responsibilities typically revolve around liaising with key clients and third party agencies, assisting staff in negotiating terms, verifying the authenticity and completeness of all applications, monitoring the finances, and resolving complex issues. Furthermore, as a claims supervisor, it is essential to lead and encourage the team to reach goals, all while making sure that they adhere to the company's policies and regulations.

What does an auto claims adjuster do?

A claims adjuster inspects insurance claim liability for property damage or personal injuries and calculates payments. They can either work in-house for insurance companies or as external freelancers. They collect gathered information from different reliable sources to determine insurance obligations based on the degree of damage caused. It is part of their responsibility to interview claimants and witnesses and refer with experts like engineers or policyholders to estimate the damage and if it's covered by insurance policies.

Claims supervisor vs auto claims adjuster salary

Claims supervisors and auto claims adjusters have different pay scales, as shown below.

Claims SupervisorAuto Claims Adjuster
Average salary$75,263$52,621
Salary rangeBetween $48,000 And $117,000Between $38,000 And $71,000
Highest paying CitySan Francisco, CAJersey City, NJ
Highest paying stateCaliforniaAlaska
Best paying companyW. R. BerkleyEMC Insurance
Best paying industryRetailInsurance

Differences between claims supervisor and auto claims adjuster education

There are a few differences between a claims supervisor and an auto claims adjuster in terms of educational background:

Claims SupervisorAuto Claims Adjuster
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Claims supervisor vs auto claims adjuster demographics

Here are the differences between claims supervisors' and auto claims adjusters' demographics:

Claims SupervisorAuto Claims Adjuster
Average age4444
Gender ratioMale, 40.8% Female, 59.2%Male, 52.2% Female, 47.8%
Race ratioBlack or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 17.1% Asian, 5.3% White, 62.1% American Indian and Alaska Native, 0.5%Black or African American, 12.1% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between claims supervisor and auto claims adjuster duties and responsibilities

Claims supervisor example responsibilities.

  • Manage, train and continuously develop a team consisting of both inside SIU investigators and field investigators.
  • Apply fundamentals of insurance investigation and resolution to an introductory leadership role managing complex claim files and tort litigation files.
  • Make determinations to authorize payments via XACTIMATE software.
  • Assist TPA in obtaining company documentation and scheduling employee interviews in investigation of claims.
  • Advise physician on any changes with CPT and ICD-9 coding to maximize reimbursements and minimize denials.
  • Provide oversight and direction for highly complicate claim reviews base on policy, procedure and CMS guidelines.
  • Show more

Auto claims adjuster example responsibilities.

  • Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures
  • Work closely with staff attorneys to develop litigation strategies and prepare for depositions.
  • Provide feedback and implement strategies on claim investigation, reserving, settlement and litigation.
  • Research and review delinquent mortgage cases, financial scenarios and individual homeowner situations to develop solutions compliant with investor policy.
  • Prepare written arguments for arbitration and provide all supporting documentation and evidence.
  • Compile and submit arbitration applications against the insurers of at-fault parties who refuse liability.
  • Show more

Claims supervisor vs auto claims adjuster skills

Common claims supervisor skills
  • Customer Service, 25%
  • Corrective Action, 7%
  • Claims Adjusters, 6%
  • Litigation, 6%
  • Claims Handling, 5%
  • Performance Reviews, 4%
Common auto claims adjuster skills
  • Repair Process, 14%
  • Body Shop, 10%
  • Strong Customer Service, 9%
  • Vehicle Inspections, 8%
  • Insurance Claims, 7%
  • Customer Service, 5%

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