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The differences between claims supervisors and auto claims adjusters can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a claims supervisor, becoming an auto claims adjuster takes usually requires 2-4 years. Additionally, a claims supervisor has an average salary of $75,263, which is higher than the $52,621 average annual salary of an auto claims adjuster.
The top three skills for a claims supervisor include customer service, corrective action and claims adjusters. The most important skills for an auto claims adjuster are repair process, body shop, and strong customer service.
| Claims Supervisor | Auto Claims Adjuster | |
| Yearly salary | $75,263 | $52,621 |
| Hourly rate | $36.18 | $25.30 |
| Growth rate | -6% | -6% |
| Number of jobs | 13,197 | 16,187 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 72% |
| Average age | 44 | 44 |
| Years of experience | 6 | 4 |
A claims supervisor is in charge of overseeing the workflow and the workforce involved in processing insurance claims, ensuring accuracy and smooth progress. Their responsibilities typically revolve around liaising with key clients and third party agencies, assisting staff in negotiating terms, verifying the authenticity and completeness of all applications, monitoring the finances, and resolving complex issues. Furthermore, as a claims supervisor, it is essential to lead and encourage the team to reach goals, all while making sure that they adhere to the company's policies and regulations.
A claims adjuster inspects insurance claim liability for property damage or personal injuries and calculates payments. They can either work in-house for insurance companies or as external freelancers. They collect gathered information from different reliable sources to determine insurance obligations based on the degree of damage caused. It is part of their responsibility to interview claimants and witnesses and refer with experts like engineers or policyholders to estimate the damage and if it's covered by insurance policies.
Claims supervisors and auto claims adjusters have different pay scales, as shown below.
| Claims Supervisor | Auto Claims Adjuster | |
| Average salary | $75,263 | $52,621 |
| Salary range | Between $48,000 And $117,000 | Between $38,000 And $71,000 |
| Highest paying City | San Francisco, CA | Jersey City, NJ |
| Highest paying state | California | Alaska |
| Best paying company | W. R. Berkley | EMC Insurance |
| Best paying industry | Retail | Insurance |
There are a few differences between a claims supervisor and an auto claims adjuster in terms of educational background:
| Claims Supervisor | Auto Claims Adjuster | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 72% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between claims supervisors' and auto claims adjusters' demographics:
| Claims Supervisor | Auto Claims Adjuster | |
| Average age | 44 | 44 |
| Gender ratio | Male, 40.8% Female, 59.2% | Male, 52.2% Female, 47.8% |
| Race ratio | Black or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 17.1% Asian, 5.3% White, 62.1% American Indian and Alaska Native, 0.5% | Black or African American, 12.1% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.6% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |