Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalaryResumeSkillsWhat They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesRemote JobsJob Outlook

Compare

Part Time jobsFull Time jobsWork From Home jobs

Claims supervisor vs claims manager

The differences between claims supervisors and claims managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a claims supervisor and a claims manager. Additionally, a claims supervisor has an average salary of $75,263, which is higher than the $73,369 average annual salary of a claims manager.

The top three skills for a claims supervisor include customer service, corrective action and claims adjusters. The most important skills for a claims manager are customer service, oversight, and litigation.

Claims supervisor vs claims manager overview

Claims SupervisorClaims Manager
Yearly salary$75,263$73,369
Hourly rate$36.18$35.27
Growth rate-6%-6%
Number of jobs13,19730,302
Job satisfaction-5
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 66%
Average age4447
Years of experience66

What does a claims supervisor do?

A claims supervisor is in charge of overseeing the workflow and the workforce involved in processing insurance claims, ensuring accuracy and smooth progress. Their responsibilities typically revolve around liaising with key clients and third party agencies, assisting staff in negotiating terms, verifying the authenticity and completeness of all applications, monitoring the finances, and resolving complex issues. Furthermore, as a claims supervisor, it is essential to lead and encourage the team to reach goals, all while making sure that they adhere to the company's policies and regulations.

What does a claims manager do?

A claims manager is an individual who works in an insurance-based firm and is responsible for managing the insurance claims department that is composed of examiners and adjusters. Claims managers are required to maintain claim files and reviewing these files as well as communicate with customers to follow up regarding issues they face with insurance claims. They must determine who is liable for the damage if there were other parties involved. Claims managers must also include an expert to assess the amount of damage and avoid insurance fraud.

Claims supervisor vs claims manager salary

Claims supervisors and claims managers have different pay scales, as shown below.

Claims SupervisorClaims Manager
Average salary$75,263$73,369
Salary rangeBetween $48,000 And $117,000Between $45,000 And $117,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyW. R. BerkleyZurich
Best paying industryRetailInsurance

Differences between claims supervisor and claims manager education

There are a few differences between a claims supervisor and a claims manager in terms of educational background:

Claims SupervisorClaims Manager
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeStanford UniversityCalifornia State University - Bakersfield

Claims supervisor vs claims manager demographics

Here are the differences between claims supervisors' and claims managers' demographics:

Claims SupervisorClaims Manager
Average age4447
Gender ratioMale, 40.8% Female, 59.2%Male, 47.9% Female, 52.1%
Race ratioBlack or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 17.1% Asian, 5.3% White, 62.1% American Indian and Alaska Native, 0.5%Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7%
LGBT Percentage10%8%

Differences between claims supervisor and claims manager duties and responsibilities

Claims supervisor example responsibilities.

  • Manage, train and continuously develop a team consisting of both inside SIU investigators and field investigators.
  • Apply fundamentals of insurance investigation and resolution to an introductory leadership role managing complex claim files and tort litigation files.
  • Make determinations to authorize payments via XACTIMATE software.
  • Assist TPA in obtaining company documentation and scheduling employee interviews in investigation of claims.
  • Advise physician on any changes with CPT and ICD-9 coding to maximize reimbursements and minimize denials.
  • Provide oversight and direction for highly complicate claim reviews base on policy, procedure and CMS guidelines.
    • Show more

Claims manager example responsibilities.

  • Manage multiple outsource PPO networks that enable company to increase top line revenue.
  • Achieve improved structure and efficiency with initiation of pip specific unit.
  • Manage day-to-day operations of claims department and provide general oversight and direction of all claims activity.
  • Oversee implementation and management of litigation and expense protocols including AFA agreements and BLO oversight.
  • Respond to all DOI questions and concerns.
  • Work with TPA, service providers and personnel on the design, implementation, and management of wellness programs.
    • Show more

Claims supervisor vs claims manager skills

Common claims supervisor skills
  • Customer Service, 25%
  • Corrective Action, 7%
  • Claims Adjusters, 6%
  • Litigation, 6%
  • Claims Handling, 5%
  • Performance Reviews, 4%
Common claims manager skills
  • Customer Service, 15%
  • Oversight, 11%
  • Litigation, 8%
  • Direct Reports, 4%
  • Claims Handling, 4%
  • Insurance Claims, 3%

Claims Supervisor vs. similar jobs

Claims Supervisor related careers

Claims Supervisor related jobs

What similar roles do

Updated January 8, 2025

Browse business and financial jobs