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Claims supervisor vs senior claims specialist

The differences between claims supervisors and senior claims specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a claims supervisor and a senior claims specialist. Additionally, a claims supervisor has an average salary of $75,263, which is higher than the $69,808 average annual salary of a senior claims specialist.

The top three skills for a claims supervisor include customer service, corrective action and claims adjusters. The most important skills for a senior claims specialist are customer service, litigation, and claims handling.

Claims supervisor vs senior claims specialist overview

Claims SupervisorSenior Claims Specialist
Yearly salary$75,263$69,808
Hourly rate$36.18$33.56
Growth rate-6%-6%
Number of jobs13,19711,011
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does a claims supervisor do?

A claims supervisor is in charge of overseeing the workflow and the workforce involved in processing insurance claims, ensuring accuracy and smooth progress. Their responsibilities typically revolve around liaising with key clients and third party agencies, assisting staff in negotiating terms, verifying the authenticity and completeness of all applications, monitoring the finances, and resolving complex issues. Furthermore, as a claims supervisor, it is essential to lead and encourage the team to reach goals, all while making sure that they adhere to the company's policies and regulations.

What does a senior claims specialist do?

A senior claims specialist's role is to handle and process insurance claims, ensuring accuracy and smooth workflow. Their responsibilities include liaising with clients to identify their needs, reviewing and validating documentation, resolving issues and concerns, and traveling to different locations in order to perform claims inspections and investigations for client eligibility. They may also approve claims applications and negotiate settlements. Furthermore, as a senior claims specialist, it is essential to lead and serve as a mentor to junior specialists, all while implementing the company's policies and regulations.

Claims supervisor vs senior claims specialist salary

Claims supervisors and senior claims specialists have different pay scales, as shown below.

Claims SupervisorSenior Claims Specialist
Average salary$75,263$69,808
Salary rangeBetween $48,000 And $117,000Between $45,000 And $107,000
Highest paying CitySan Francisco, CA-
Highest paying stateCalifornia-
Best paying companyW. R. Berkley-
Best paying industryRetail-

Differences between claims supervisor and senior claims specialist education

There are a few differences between a claims supervisor and a senior claims specialist in terms of educational background:

Claims SupervisorSenior Claims Specialist
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Claims supervisor vs senior claims specialist demographics

Here are the differences between claims supervisors' and senior claims specialists' demographics:

Claims SupervisorSenior Claims Specialist
Average age4444
Gender ratioMale, 40.8% Female, 59.2%Male, 40.7% Female, 59.3%
Race ratioBlack or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 17.1% Asian, 5.3% White, 62.1% American Indian and Alaska Native, 0.5%Black or African American, 12.0% Unknown, 4.4% Hispanic or Latino, 16.8% Asian, 5.2% White, 61.0% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between claims supervisor and senior claims specialist duties and responsibilities

Claims supervisor example responsibilities.

  • Manage, train and continuously develop a team consisting of both inside SIU investigators and field investigators.
  • Apply fundamentals of insurance investigation and resolution to an introductory leadership role managing complex claim files and tort litigation files.
  • Make determinations to authorize payments via XACTIMATE software.
  • Assist TPA in obtaining company documentation and scheduling employee interviews in investigation of claims.
  • Advise physician on any changes with CPT and ICD-9 coding to maximize reimbursements and minimize denials.
  • Provide oversight and direction for highly complicate claim reviews base on policy, procedure and CMS guidelines.
  • Show more

Senior claims specialist example responsibilities.

  • Manage assigned third party administration (TPA) multi-jurisdictional workers' compensation; subrogation recovery claims; assign defense attorney.
  • Work toward settlement with claimants and attorneys, or determine company litigation strategy, participating in mediation and arbitration when necessary.
  • Maintain EDI processing table logic.
  • Work with testing HIPAA transactions, reporting and processing data reporting to the state.
  • Review data entry of claims receive through the EDI system for accuracy prior to processing.
  • Operate within all company regulations regarding HIPAA, fraud, confidentiality, and private health information guidelines.
  • Show more

Claims supervisor vs senior claims specialist skills

Common claims supervisor skills
  • Customer Service, 25%
  • Corrective Action, 7%
  • Claims Adjusters, 6%
  • Litigation, 6%
  • Claims Handling, 5%
  • Performance Reviews, 4%
Common senior claims specialist skills
  • Customer Service, 26%
  • Litigation, 10%
  • Claims Handling, 8%
  • SR, 5%
  • Settlement Conferences, 5%
  • Excellent Interpersonal, 4%

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