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The differences between claims supervisors and senior claims specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a claims supervisor and a senior claims specialist. Additionally, a claims supervisor has an average salary of $75,263, which is higher than the $69,808 average annual salary of a senior claims specialist.
The top three skills for a claims supervisor include customer service, corrective action and claims adjusters. The most important skills for a senior claims specialist are customer service, litigation, and claims handling.
| Claims Supervisor | Senior Claims Specialist | |
| Yearly salary | $75,263 | $69,808 |
| Hourly rate | $36.18 | $33.56 |
| Growth rate | -6% | -6% |
| Number of jobs | 13,197 | 11,011 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A claims supervisor is in charge of overseeing the workflow and the workforce involved in processing insurance claims, ensuring accuracy and smooth progress. Their responsibilities typically revolve around liaising with key clients and third party agencies, assisting staff in negotiating terms, verifying the authenticity and completeness of all applications, monitoring the finances, and resolving complex issues. Furthermore, as a claims supervisor, it is essential to lead and encourage the team to reach goals, all while making sure that they adhere to the company's policies and regulations.
A senior claims specialist's role is to handle and process insurance claims, ensuring accuracy and smooth workflow. Their responsibilities include liaising with clients to identify their needs, reviewing and validating documentation, resolving issues and concerns, and traveling to different locations in order to perform claims inspections and investigations for client eligibility. They may also approve claims applications and negotiate settlements. Furthermore, as a senior claims specialist, it is essential to lead and serve as a mentor to junior specialists, all while implementing the company's policies and regulations.
Claims supervisors and senior claims specialists have different pay scales, as shown below.
| Claims Supervisor | Senior Claims Specialist | |
| Average salary | $75,263 | $69,808 |
| Salary range | Between $48,000 And $117,000 | Between $45,000 And $107,000 |
| Highest paying City | San Francisco, CA | - |
| Highest paying state | California | - |
| Best paying company | W. R. Berkley | - |
| Best paying industry | Retail | - |
There are a few differences between a claims supervisor and a senior claims specialist in terms of educational background:
| Claims Supervisor | Senior Claims Specialist | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between claims supervisors' and senior claims specialists' demographics:
| Claims Supervisor | Senior Claims Specialist | |
| Average age | 44 | 44 |
| Gender ratio | Male, 40.8% Female, 59.2% | Male, 40.7% Female, 59.3% |
| Race ratio | Black or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 17.1% Asian, 5.3% White, 62.1% American Indian and Alaska Native, 0.5% | Black or African American, 12.0% Unknown, 4.4% Hispanic or Latino, 16.8% Asian, 5.2% White, 61.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |