Club waiter/waitress vs server and hostess

Differences between club waiter/waitress and server and hostess duties and responsibilities

Club waiter/waitress example responsibilities.

• Set up, work in, and manage the private room events as both bartender and waiter.
• Direct weekly food and wine pairing with staff for further agreements ,.
• Develop relationships with regular patrons; develop an understanding of their personal needs and expectations, including preferences and food allergies.
• Operate large volume cooking equipment like buger grills, fryers, and/or griddles.

Server and hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Provide quality customer service, process customer transactions utilizing proprietary POS system, skillfully handle cash and credit card transactions.
• Perform bartending duties during busy events or whenever require.
• Coordinate with kitchen managerial staff using POS systems to ensure timely and accurate order preparation.
• Provide guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
• Manage expediter window paying close attention to garnishes and presentation.