Co-worker vs lead crew member

The differences between co-workers and lead crew members can be seen in a few details. Each job has different responsibilities and duties. Additionally, a co-worker has an average salary of $33,212, which is higher than the $32,857 average annual salary of a lead crew member.

The top three skills for a co-worker include cleanliness, logistics and product knowledge. The most important skills for a lead crew member are drive-thru, customer service, and customer orders.

Co-worker vs lead crew member overview

	Co-Worker	Lead Crew Member
Yearly salary	$33,212	$32,857
Hourly rate	$15.97	$15.80
Growth rate	14%	14%
Number of jobs	26,794	152,202
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 36%
Average age	23	23
Years of experience	-	-

What does a co-worker do?

A co-worker is someone who works with the other employees on the same team or in the same department sharing their knowledge and expertise when they encounter novel situations or other issues. Co-workers are willing to extend help to their teammates to succeed and meet the goals of their company. The most valued traits co-workers should have include dependability, flexibility, dedication, respectfulness, trustworthiness, and being emphatic. They need to develop good skills in communication, logistics, sales goals, customer service, and product knowledge.

What does a lead crew member do?

A lead crew member is responsible for supervising crew members during their tasks, ensuring that they provide the highest customer service to ensure customer satisfaction that would boost the business' reputation, generate revenues, and increase profitability. Lead crew members assist the team on food handling procedures for safe consumption, as well as reiterating the sanitary and hygienic standards during operations. A lead crew member must have excellent time-management and the ability to multitask, especially on serving customers on high volume days while performing administrative and clerical tasks as needed.

Co-worker vs lead crew member salary

Co-workers and lead crew members have different pay scales, as shown below.

	Co-Worker	Lead Crew Member
Average salary	$33,212	$32,857
Salary range	Between $26,000 And $42,000	Between $25,000 And $43,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between co-worker and lead crew member education

There are a few differences between a co-worker and a lead crew member in terms of educational background:

	Co-Worker	Lead Crew Member
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	-

Co-worker vs lead crew member demographics

Here are the differences between co-workers' and lead crew members' demographics:

	Co-Worker	Lead Crew Member
Average age	23	23
Gender ratio	Male, 54.0% Female, 46.0%	Male, 51.6% Female, 48.4%
Race ratio	Black or African American, 9.6% Unknown, 6.9% Hispanic or Latino, 18.6% Asian, 6.5% White, 57.5% American Indian and Alaska Native, 0.8%	Black or African American, 9.6% Unknown, 6.9% Hispanic or Latino, 18.6% Asian, 6.5% White, 57.5% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	8%

Differences between co-worker and lead crew member duties and responsibilities

Co-worker example responsibilities.

Manage petty cash, payroll, inventory, member statements, accounts receivable, and payable.
Encode bank documents on the NCR 7760 and NCR 7766 machines.
Prepare smoothies, frozen blends, ice cream sundaes, espressos, frappes, etc.
Perform by working the drive-thru.
Talk to payroll and associates regarding questions that they may have.
Unite StatesI currently work for Chick-Fil-A as a front and back crew worker.

Lead crew member example responsibilities.

Manage food preparation, maintain cleanliness and punctuality while effectively support customers in daily transactions with suggestive selling methods.
Demonstrate exceptional leadership and customer service skills while gaining solid understanding of retail operations and thorough knowledge of product line.
Maintain all database and POS systems to ensure they are up-to date.
Operate and maintain cooking equipment such as grills, deep fryers and griddles.
Maintain all databases, and POS systems, ensuring that they are up- to-date.
Used steamers and grills to prepare meals, as well as fryers and ovens.

Co-worker vs lead crew member skills

Common co-worker skills

Cleanliness, 17%
Logistics, 13%
Product Knowledge, 12%
Math, 11%
Food Handling, 9%
Sales Floor, 9%

Common lead crew member skills

Drive-Thru, 13%
Customer Service, 10%
Customer Orders, 8%
Customer Satisfaction, 6%
Customer Complaints, 6%
Food Quality, 6%

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Food Preparation and Restaurant Industry
Co-Worker
Co-Worker vs Lead Crew Member

Updated January 8, 2025

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