Resolution Team Specialist
Collector job in Springfield, IL
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
A Resolution Team Specialist advocates for the patient and portrays "Putting People First" by taking a hands-on approach to help people on their path to better health. In this role, a Resolution Team Specialist will provide a high level of customer service, resolve escalations, and report potential trends to Leadership for review.
**Job Responsibilities:**
+ Develop a deep understanding of Coram processes and learn how customer service impacts a patient's journey from intake to discharge.
+ Build a trusting relationship with patients by engaging in meaningful and relevant conversation.
+ Manage difficult or emotional situations, responding promptly to patient needs, and demonstrating empathy and a sense of urgency when appropriate.
+ Accurately and consistently document each interaction in the appropriate RevCycle system.
+ Record, review, and take next steps to follow-up and resolve patient concerns.
+ Gather and examine patient information to determine eligibility for payment plans or financial assistance.
+ Meet call center metrics that include call volume and call quality.
+ Use technology to effectively liaison with other departments across Coram.
+ Demonstrate an outgoing, enthusiastic, professional, and caring presence over the telephone.
**Required Qualifications**
+ Effective written and verbal customer service skills
+ Ability to work independently and on a team.
+ Ability to offer emotional support and sympathy.
+ Experience with computers, including 1+ years working with Microsoft Word, Outlook, and Excel
+ Flexibility with work schedule to meet business needs, including but not limited to 8-hour work shifts from 6:30am - 5:00pm Arizona time (Monday - Friday)
**Preferred Qualifications**
+ Knowledge of healthcare billing, collections practices, and/or infusion services.
**Education**
+ Verifiable High School Diploma or GED required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $34.15
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 12/12/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Data collector / Driver
Collector job in Springfield, IL
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Auto-ApplyAssociate Enrollment and Billing Representative - HNAS
Collector job in Springfield, IL
HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve
**JOB SUMMARY**
Under general supervision, responsible for enrollment and billing activities for the membership, enrollment & billing department. Performing membership and billing activities for clients and/or members. Duties include verifying enrollment status, making changes to records, addressing enrollment questions or concerns, resolving membership and billing issues, and accessing/updating enrollment and billing databases.
**ESSENTIAL RESPONSIBILITIES**
+ Communicate effectively with internal and external contacts to promptly resolve discrepancies in membership and billing information and to promptly provide accurate responses to written, telephone and online inquiries
+ Process and maintain membership data. Manage multiple production oriented tasks and responsibilities.
+ Perform various billing, accounts receivable, and reconciliation activities.
+ Create and distribute membership/billing materials and communications to clients/members.
+ Ensures acceptable service levels, metrics, and/or other performance guarantees are met.
+ Conduct research to ensure issue resolution.
+ Other duties as assigned or requested.
**QUALIFICATIONS**
**Minimum:**
+ High school diploma/GED
+ 0-1 years of experience
+ Experience using Microsoft Office Applications
+ Experience in Billing/Enrollment and/or Customer Service
**Preferred**
+ Associates or Bachelor's degree in business or a related field
+ Prior finance related experience
+ Prior healthcare industry experience
+ Prior Enrollment and Billing experience
**SKILLS**
+ Strong financial aptitude
+ Solid customer service/phone skills
+ Attention to detail
+ Organizational skills
+ 10-key data entry with both quality and speed
+ Basic accounting knowledge and ability to reconcile enrollment and/or payment information
+ Proven ability to analyze and resolve problems
+ Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting standards.
+ Ability to handle many tasks simultaneously and respond to customers and their issues promptly and professionally.
+ Ability to take direction and to navigate through multiple systems simultaneously.
+ Ability to maintain composure under stressful and fast-paced conditions.
**Language (Other than English):**
None
**Travel Requirement:**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$19.01
**Pay Range Maximum:**
$23.72
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J273523
OSP Field Collector
Collector job in Springfield, IL
At PEARCE, we've got a career for you!
Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets.
Your Impact:
The Field Collector provides supportive engineering services through a highly detailed collection of telecommunications information from the job site. This position requires a working level of knowledge in all technical aspects of fiber networks. The successful candidate is responsible for in-person validation of the existing field design and layout of the OSP telecommunications network to include aerial, buried, and underground fiber network design and layout, underground conduit, handhole, building entrance, and riser facilities.
Core Responsibilities:
Identify, photograph, & document detailed information of required facilities, including cables, poles, terminals, pedestals, handholes, & other outside plant infrastructure.
Capture accurate measurements of attachment heights, span distances, utility structures, & distances from existing/proposed OSP facilities to centerlines, property lines, and curb lines.
Identify power and communication facilities and ownership on utility poles.
Record bonding, grounding, guying, and anchor information.
Deliver detailed field notes & photographs to the engineering team.
Identify relevant obstructions to fiber placement and provide a proposed mitigation strategy.
Understanding of OSP construction techniques.
Ability to read and understand digital GIS maps, conduit records, and layout drawings.
Be able to effectively utilize tools, such as measuring wheels, height sticks, pull finder, GPS devices, MH/HH hooks, & laser rangefinder.
Able to use electronic devices, such as iPad, iPhone, laptop, file sharing, email, etc
Updating completion dates and relevant information in Insite related to the job
The ability to perform independently with minimal supervision, exercising latitude to achieve daily objectives
Work with the Engineering and Field Engineering team to complete all job tasks and resolve any client issues
Regular, punctual, and predictable attendance is required to support the needs of the team and the customer
Core Experience:
2+ years of experience in the fiber-optic/telecommunications/telecom construction industry
High School Diploma or equivalent required
Knowledge of outside plant activities (Fiber Cable Design, Pole Line Construction, Conduit System design), and Make-ready issues
Knowledge of obtaining right of ways and easements where required, and the ability to make the appropriate notations on the field notes for the desktop teams
Ability to read and understand as build prints, and be able to identify conflicts with existing outside plant facilities, select routing of lines and equipment required for projects
Familiar with GIS (Geographic Information Systems), ESRI, and shapefile functionality
Able to identify different types of utilities, potential conflicts, and violations based on regulatory standards (RUS, NESC, GO95, NEC, etc.)
Experienced in the use of Microsoft Office Suite
Working knowledge of AutoCAD (a plus)
Must have a valid driver's license, reliable transportation with an acceptable driving record, and be able to pass a pre-employment drug screen and background check.
Good organizational, written, and verbal communication skills
Ability to learn new technical systems and tools
Ability to resolve problems following standard practices, using judgment within defined policies and guidelines
PHYSICAL DEMANDS
Ability to frequently lift and/or move up to 50 pounds
Extensive travel and the ability to work on site for numerous projects in various states
Ability to work outdoors 95% of the time
Ability to travel up to 100% of the time, by air or vehicle and may require overnight stay up to two weeks at a time
Ability to travel with short notice
Ability to follow OSHA/State/Local Safety Standards
Ability to walk up to 3 miles per day on terrain such as gravel, pavement, or grass
Ability to work in poor weather conditions such as heat, snow, rain, or wind
Ability to work safely, with or without supervision
At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses.
This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process.
Base Pay Range$19-$26.50 USD
What We Offer
Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment.
At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.
Learn more about us at ************************
Auto-ApplySr Specialist, Account Management
Collector job in Springfield, IL
**At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:**
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**Responsibilities:**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
+ Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service
+ Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
+ Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
+ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.
+ Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives
+ Track, measure, and report key performance indicators monthly
+ Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of professional experience; direct customer-facing experience, preferred
+ Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
+ Demonstrated ability to work in a fast-paced, collaborative environment, preferred
+ Highly motivated and able to work effectively within a team, preferred
+ Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred
+ Ability and willingness to travel occasionally, as business needs require is preferred
**What is expected of you and others at this level:**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Part-Time Water Sample Collector
Collector job in Springfield, IL
Phigenics is seeking a candidate with a flexible schedule who is interested in working 20 hours on average per month, DURING NORMAL BUSINESS HOURS, in the Springfield, IL area. We will train the right person to take on-site readings via a testing instrument (i.e., chlorine, temperature, and pH readings) and collect building water samples to be sent to a lab for cultures. Travel within a 150-mile radius is expected on occasion.
The position requires self-motivation and the capacity to work independently. Must have excellent communication abilities and basic computer skills. The job often requires a great deal of walking around client sites, may include climbing stairs or ladders, and may require lifting up to 25 pounds. Once fully trained, the employee may be expected to mentor or train peers to ensure consistent knowledge sharing and team development.
High School Diploma or GED required. Some college courses in Chemistry or Biology are a plus.
A valid driver's license and an acceptable driving record for at least two years are required. If interested, please submit your resume highlighting your experience and how it directly applies to the above requirements.
Employer-matched 401K plan is offered, and mileage reimbursement is available!
Phigenics LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Accounts Receivable - Payable Specialist
Collector job in Springfield, IL
Here at MB Heating & Cooling, Plumbing & Electrical in Springfield, IL, we're searching for a full-time Accounts Receivable - Payable Specialist to join our team. In this role, you'll play a key part in maintaining financial accuracy and ensuring smooth financial operations, all while earning a competitive annual salary of $50,000.
You'll work a Monday through Friday schedule from 7:30 AM to 4:30 PM, giving you a great work-life balance. Keep reading to discover why MB Heating & Cooling, Plumbing & Electrical is the perfect place to grow your career!
THE PERKS OF JOINING MB HEATING & COOLING, PLUMBING & ELECTRICAL
Our team takes a lot of pride in their work! They are our greatest asset, and we always support and stand by them because teamwork and communication are the sources of our strength. Along with this amazing company culture, we offer a great work environment, excellent benefits, and opportunities for advancement!
OUR EXCELLENT BENEFITS AND PERKS
* Health, dental, and vision
* Up to 2 weeks paid vacation in your first year
* Work out facility
* Life insurance
MORE ABOUT US
Since 1986, we have been providing the highest value and most reliable home comfort services throughout the greater Central Illinois area. We do everything from HVAC maintenance to plumbing and electrical work. Our team is skilled, honest, and ready to take on anything.
YOUR DAY-TO-DAY
You start your day by ensuring invoices are processed accurately and on time, keeping financial records organized and up to date. You take incoming customer calls, assist with job costing, and reconcile credit card and vendor statements, ensuring financial accuracy. With a sharp eye for detail, you resolve billing and collection issues, maintain customer account records, and prepare statements for completed work. You also call on accounts receivable for collections, processing customer financing as needed. As the month comes to a close, you assist with end-of-month reporting, ensuring books are closed by the 10th. Whether you're troubleshooting discrepancies or collaborating with department personnel, you play a vital role in keeping our financial operations running smoothly.
Here's what you need to become our Accounts Receivable - Payable Specialist:
* High school diploma or GED
* 2+ years of experience in AR/AP
* QuickBooks experience
* Strong data entry and advanced computer skills
* Attention to detail, problem-solving, and organizational skills
* Exceptional customer service skills
* Excellent verbal and written communication skills
* Strong interpersonal skills and professional phone etiquette
* Ability to work independently
* Ability to train and motivate colleagues
* Ability to sit, climb stairs, and type for long periods of time
Preferred qualifications:
* Associate's degree in Accounting
* ServiceTitan experience
* Knowledge of the industry
ARE YOU EXCITED ABOUT THIS ACCOUNTS RECEIVABLE - PAYABLE SPECIALIST JOB?
If you think this Accounts Receivable - Payable Specialist job is a fit for what you are looking for, then applying is a snap. The initial application should take you less than 3 minutes to complete.
Must have the ability to pass a background check and drug screening test.
1118, Billing Adjustment Specialist
Collector job in Springfield, IL
Identifies and researches the basis for credit amounts due on the more complex patient health insurance claims. Initiates contractual adjustments on the account and/or processes refunds to patients, governmental agencies, or insurance companies. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.
Qualifications
Education:
· Education equivalent to graduation from high school or GED is required.
Licensure/Certification/Registry:
Experience:
· Two or more years as a Billing Adjustment Specialist, or comparable insurance, accounting, and/or health care billing experience is required. Must possess the technical knowledge to process credit amounts due on routine and the more complex claims and resolve errors and complex issues associated with them.
Other Knowledge/Skills/Abilities:
· Demonstrates thorough knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD-9) coding, and hospital billing claim form UB-04.
· Basic working knowledge of personal computers and their associate user software is required. Experience with Microsoft Office products Word and Excel is preferred.
· Ability to multi-task while working on multiple responsibilities simultaneously.
· Demonstrated ability to work successfully with internal customers and external contacts is required.
· Possesses a highly developed critical thinking and problem solving-ability to work through complex situations.
· Demonstrates excellent oral and written communication, keyboarding, basic math, and problem solving skills.
Responsibilities
Identifies patient accounts with credit balances and prioritizes the daily reconciliation and processing of each account.
Analyzes credit balances on patient accounts and confirms the reason and validity of refunds or contractual adjustments prior to processing.
Approves and processes individual account refunds, contractual adjustments, or write-offs up to authority limit granted. Refers items above this level to supervisor or manager for approval prior to processing.
Identifies situations in which contractual adjustments are warranted by determining the original billed amounts as compared to the amounts allowed and prescribed by Medicare / Medicaid and/or managed care contracts, as applicable.
Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
SAFETY:
Prevent Harm
- I put safety first in everything I do. I take action to ensure the safety of others.
COURTESY:
Serve Others
- I treat others with dignity and respect. I project a professional image and positive attitude.
QUALITY:
Improve Outcomes
- I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
EFFICIENCY:
Reduce Waste
- I use time and resources wisely. I prevent defects and delays.
Uses an electronic spreadsheet to calculate contractual or credit adjustments and documents/posts these amounts to the appropriate account using system software.
Communicates orally and in writing with internal and external insurance representatives and/or governmental agencies (as applicable) to obtain insurance verification and to resolve account questions and billing issues.
Identifies errors or omissions and initiates corrections on accounts with credit balances.
Researches and reconciles unidentified payments and posts such payments to the appropriate account or initiates refunds as appropriate.
Researches and resolves payment issues associated with patient accounts. As applicable, identifies, documents, and reports problematic trends to management.
Provides input regarding system edits designed to identify and ensure consistent and compliant data necessary for processing medical claims.
Responds to requests from internal departments regarding the billing, adjustments, and crediting of medical claims.
Documents online systems and electronic files to ensure accurate data is noted regarding the status payment and credit adjustment of claims.
Ensures compliance to Medicare/Medicaid and/or managed care contract guidelines and processes at each work step to facilitate accurate and timely reimbursements to the organization.
May assist with special projects, analyses, or audits.
As directed and defined by management, orients and cross-trains on other unit duties which are outside of regularly assigned area of responsibility. May serve as a back-up for other areas within the unit or department, especially during times of special needs or staff absences.
Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyAccount Representative - State Farm Agent Team Member
Collector job in Springfield, IL
Job DescriptionBenefits:
401(k)
Competitive salary
Paid time off
Do you have aspirations to run your own business? If so, you may want to consider working in the office of Derek Hensley - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
People-oriented
Organizational skills
Self-motivated
Proactive in problem solving
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Billing Specialist - New Opening in Springfield, IL!
Collector job in Springfield, IL
Billing Specialist- Springfield, IL
Salary Range: $37,000- $50,000
The Billing Specialist for The Autism Clinic at Hope handles the billing process from start to finish for Applied Behavior Analysis (ABA) therapy for all locations.
WHAT YOU WILL DO
Obtain verification of insurance coverage and communicate benefit details to families in a timely manner.
Coordinate with clinical staff to obtain prior authorization for clinic services. Ensure authorizations and consents are current for active clients.
Submit claims to insurance companies based on their individual guidelines and work to resolve denials.
Maintain client records in practice database.
Coordinate with Finance Department to maintain client accounts and post insurance/client payments. Periodically audit client accounts.
Communicate appropriate billing codes to staff per CMS, state, and insurance coding guidelines.
WHAT YOU WILL BRING
High School Diploma or equivalent education.
Excellent verbal and written communication skills.
WHAT WE PREFER
Associate's degree in a relevant field.
2+ years of billing and insurance experience.
Experience in a medical billing setting.
WHAT YOU WILL GET
Competitive Pay
Paid holidays, sick days, vacation days, and personal days each year.
Health, dental, vision, and life insurance.
Short & long term disability.
FSA Health, Dependent FSA, and HSA
Employee and Dependent Tuition Reimbursement
401(k) Retirement Plan, Profit Share, and Match
Great Work Environment!
On-site health clinic for covered employees.
Hope is an Equal Opportunity Employer.
#INDLP
Auto-ApplyAccounts Receivable (A/R) Specialist
Collector job in Hillsboro, IL
Full-time Description
The Healthcare Accounts Receivable (A/R) Specialist is responsible for managing the complete revenue cycle process related to either hospital (HB) or professional (PB) billing accounts, depending on assignment. This includes insurance follow-up, denial resolution, and account reconciliation. The A/R Specialist ensures that outstanding balances are accurately resolved with insurance payers in a timely manner.
This position requires strong knowledge of payer-specific guidelines, EDI transactions, and reimbursement methodologies across commercial, government, and managed care plans. Assignments may be separated by billing type (HB or PB), allowing the A/R Specialist to focus on the nuances of each area. Direct communication with insurance carriers, patients, and internal departments is essential to facilitate successful resolution of accounts and maintain excellent customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Accounts Receivable Management - Insurance Focused:
Manage assigned A/R inventory for either hospital (UB-04 / 837I) or professional (CMS-1500 / 837P) claims, based on designated work queue.
Perform timely follow-up and resolution of unpaid, rejected, or denied insurance claims.
Submit corrected claims, appeals, and required documentation to secure appropriate reimbursement.
Reconcile outstanding account balances to ensure accuracy of payments and adjustments.
Monitor aging reports and prioritize accounts based on payer guidelines and internal timelines.
Insurance Account Management:
Maintain deep knowledge of payer-specific rules, coverage policies, and authorization requirements.
Analyze remittance advice (ERA/EOB) to identify denials, underpayments, or coordination of benefit issues.
Identify trends in denials or underpayments and collaborate with leadership and internal departments for resolution.
Validate insurance eligibility and verify benefits when necessary to assist with claim resolution.
Communicate professionally with payer representatives to resolve claim issues and disputes.
Hospital Billing (HB) Responsibilities:
Manage inpatient, outpatient, observation, ER, and ancillary hospital claims.
Address complex billing concerns related to DRG, APCs, and bundled services.
Collaborate with case management, coding, and HIM to resolve documentation or authorization-related denials.
Professional Billing (PB) Responsibilities:
Manage billing and claims for physician and clinic visits.
Ensure proper use of CPT/HCPCS codes, modifiers, and place-of-service indicators.
Work closely with provider groups for documentation, encounter clarification, and coding questions.
Patient and Internal Communication:
Respond to patient inquiries regarding insurance claim status, balances, and account questions, as needed.
Assist patients in understanding insurance coverage, denials, and explanation of benefits (EOBs), as needed.
Refer patients to Financial Counselors for potential charity or financial assistance when applicable, as needed.
Collaborate with internal teams including Billing, Registration, Financial Counseling, HIM, and Compliance to improve resolution timelines and reduce denials.
Compliance and Documentation:
Maintain clear, timely, and accurate documentation of all account activities and payer communications.
Ensure all actions comply with HIPAA, FDCPA, CMS regulations, and internal policies.
Participate in audits, staff meetings, training, and corporate compliance initiatives as required.
OTHER RESPONSIBILITIES
Strong problem-solving abilities and attention to detail.
Ability to manage competing priorities and meet strict deadlines.
Customer service-focused mindset.
Comfortable working independently as well as in a team environment.
Maintains confidentiality and professionalism at all times.
(The above statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by Hillsboro Health.)
SUPERVISORY RESPONSIBILITIES
None
Requirements
EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent required; associate degree in business, healthcare, or related field preferred.
Minimum 2-3 years of healthcare A/R experience, including:
Hospital billing (UB-04 / 837I) or
Professional billing (CMS-1500 / 837P)
Strong knowledge of insurance processes, billing workflows, and reimbursement methodologies.
Experience with denial resolution and insurance account follow-up.
Familiarity with electronic billing systems and EHR platforms (e.g., Epic, Meditech, TruBridge, CPSi, Oracle Health).
Strong analytical, organizational, and communication skills.
Ability to explain complex billing concepts clearly and professionally.
Experience with EFT/ERA processing, EDI transactions, and payer portal utilization.
Bilingual (English/Spanish or other language) is a plus.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS & WORK ENVIRONMENT
Office-based position with frequent contact with insurance representatives, internal teams, and patients.
Regular use of computer, phone, and standard office equipment.
Prolonged sitting; occasional lifting up to 25 pounds.
May require extended hours during month-end, special projects, or peak billing cycles.
CORPORATE COMPLIANCE
Receives training and/or attends necessary meetings to meet the criteria as outlined in Hillsboro Health's Corporate Compliance Plan and Code of Conduct. Understands the responsibilities related to compliance and knows how to contact the Corporate Compliance Officer should there be any instance of question or concern regarding fraud and/or abuse.
BENEFITS
Please use the link below to visit our website for a list of benefits offered.
***************************************
Salary Description $18.90 - $28.35 per hour
Billing Specialist
Collector job in Springfield, IL
Job DescriptionGeneral Description
The Billing Specialist assists the Senior Accountants in monitoring the insured accounts receivable, servicing the billing issues of our insureds and agents and processing the daily accounting transactions such as vendor payables and insured payments.
ESSENTIAL FUNCTIONS
Answer phone calls from the accounting phone queue. Calls are typically insureds and agents making payments, requesting information or asking questions regarding their bills and/or coverage. The specialist must be knowledgeable about billing procedures and worker's compensation insurance overall. Monitors insured receivables. This includes communicating with insureds regarding late payments and turning accounts over to our collection agencies as necessary. The specialist are also in charge of ensuring refunds are sent out timely according to company policy. Posts insured payments to their accounts and creates deposits to go to the bank Processes Vendor Payables Print Checks (claims, insured refunds, commissions) Special projects assigned by Senior Accountant
Competencies/qualifications
Strong telephone and/or customer services skills
Strong verbal/written communication skills
Proficient computer skills including but not limited to Microsoft Office suite; specifically Excel.
Good organizational and multi-tasking abilities.
Quick critical thinking skills
Education/Experience requirements
Minimum Education: High School Diploma or equivalent
Preferred Education: Some college course work in accounting.
1+ years of general business/office experience
1+ years of customer service preferable over the telephone
Work environment
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, telephones, photocopiers and the like.
Working over the telephone with challenging persons should be expected.
Physical requirements
Sitting for 4+ hours of time is usual in this role
Candidate should be able to lift 10-15 pounds.
Large amounts of keyboarding and working with a computer mouse requires dexterity of the hands.
Bending over to file periodically is also required
The candidate must be able to use close, distance, and color vision.
Benefits and Perks:
Competitive compensation
Generous vacation policy, paid holidays, and paid sick time
Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
Company-paid Short-Term and Long-Term Disability Insurance
Company-paid Group Life insurance
Company-paid Employee Assistance Program (EAP) and Calm App subscription
Employee-paid Pet Insurance and optional supplemental insurance coverage
Vested 401(k) with company match and financial wellness programs
Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
Paid maternity leave, paid paternity leave, and fertility benefits
Career growth and learning opportunities
…and so much more!
Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.
Pay Details:
The base compensation range for this position is $15 - $17. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at *************************************
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.
Auto-ApplyAccounts Receivable - Payable Specialist
Collector job in Springfield, IL
Here at MB Heating & Cooling, Plumbing & Electrical in Springfield, IL, we're searching for a full-time Accounts Receivable - Payable Specialist to join our team. In this role, you'll play a key part in maintaining financial accuracy and ensuring smooth financial operations, all while earning a competitive annual salary of $50,000.
You'll work a Monday through Friday schedule from 7:30 AM to 4:30 PM, giving you a great work-life balance. Keep reading to discover why MB Heating & Cooling, Plumbing & Electrical is the perfect place to grow your career!
THE PERKS OF JOINING MB HEATING & COOLING, PLUMBING & ELECTRICAL
Our team takes a lot of pride in their work! They are our greatest asset, and we always support and stand by them because teamwork and communication are the sources of our strength. Along with this amazing company culture, we offer a great work environment, excellent benefits, and opportunities for advancement!
OUR EXCELLENT BENEFITS AND PERKS
Health, dental, and vision
Up to 2 weeks paid vacation in your first year
Work out facility
Life insurance
MORE ABOUT US
Since 1986, we have been providing the highest value and most reliable home comfort services throughout the greater Central Illinois area. We do everything from HVAC maintenance to plumbing and electrical work. Our team is skilled, honest, and ready to take on anything.
YOUR DAY-TO-DAY
You start your day by ensuring invoices are processed accurately and on time, keeping financial records organized and up to date. You take incoming customer calls, assist with job costing, and reconcile credit card and vendor statements, ensuring financial accuracy. With a sharp eye for detail, you resolve billing and collection issues, maintain customer account records, and prepare statements for completed work. You also call on accounts receivable for collections, processing customer financing as needed. As the month comes to a close, you assist with end-of-month reporting, ensuring books are closed by the 10th. Whether you're troubleshooting discrepancies or collaborating with department personnel, you play a vital role in keeping our financial operations running smoothly.
Here's what you need to become our Accounts Receivable - Payable Specialist:
High school diploma or GED
2+ years of experience in AR/AP
QuickBooks experience
Strong data entry and advanced computer skills
Attention to detail, problem-solving, and organizational skills
Exceptional customer service skills
Excellent verbal and written communication skills
Strong interpersonal skills and professional phone etiquette
Ability to work independently
Ability to train and motivate colleagues
Ability to sit, climb stairs, and type for long periods of time
Preferred qualifications:
Associate's degree in Accounting
ServiceTitan experience
Knowledge of the industry
ARE YOU EXCITED ABOUT THIS ACCOUNTS RECEIVABLE - PAYABLE SPECIALIST JOB?
If you think this Accounts Receivable - Payable Specialist job is a fit for what you are looking for, then applying is a snap. The initial application should take you less than 3 minutes to complete.
Must have the ability to pass a background check and drug screening test.
Billing Specialist
Collector job in Springfield, IL
Analyzes, investigates, and resolves claims/billing information and/or errors associated with the more complex inpatient/outpatient medical insurance claims. Ensures compliance with managed care guidelines and MMC organizational policies. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.
Qualifications
Education:
· Education equivalent to graduation from high school or GED is required.
Licensure/Certification/Registry:
Experience:
· Two or more years as a Billing Specialist (or comparable medical claims/billing experience), with the technical knowledge to process all types of applicable claims and resolve errors and complex issues associated with them.
Other Knowledge/Skills/Abilities:
· Demonstrates thorough knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD-9 CM) coding, and hospital billing claim form UB04 is required.
· Demonstrates a comprehensive knowledge of the electronic billing system and key contract billing guidelines and possess the ability to train others on the entire billing process.
· Basic working knowledge of personal computers and their associate user software is required. Experience with Microsoft Office products Word and Excel is preferred.
· Ability to work within the guidelines of defined managed care contract policy provisions and company procedures.
· Demonstrates ability to work successfully with internal customers and external contacts is required.
· Possesses a highly-developed detail orientation, critical thinking, and problem solving ability.
· Demonstrates excellent oral and written communication, keyboarding, and basic math skills.
· Demonstrates ability to work unsupervised as well as the ability to work in a group setting.
Responsibilities
Receives and examines daily listings for assigned billing claims and determines which require further analysis and action.
Investigates assigned billing claims with incomplete/incorrect information and resolves the more complex problems or errors to ensure complete and compliant information accompanies the claim.
Prioritizes claims based on specified criteria and files the claim, either electronically or via paper claim. Ensures careful adherence to insurance guidelines, timeliness, accuracy, and processing procedures.
Researches and resolves complex issues associated with patient insurance accounts. As applicable, identifies, documents, and reports problematic trends to management.
Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
SAFETY:
Prevent Harm
- I put safety first in everything I do. I take action to ensure the safety of others.
COURTESY:
Serve Others
- I treat others with dignity and respect. I project a professional image and positive attitude.
QUALITY:
Improve Outcomes
- I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
EFFICIENCY:
Reduce Waste
- I use time and resources wisely. I prevent defects and delays.
Analyzes reports containing rejected account information and performs the necessary research to resolve the reason(s) for the rejection and secures any other required information.
Provides input regarding system edits designed to identify and ensure consistent and compliant data necessary for processing medical insurance claims.
Responds to requests from internal departments regarding the proper coding, billing, and processing of medical insurance claims.
Communicates and resolves issues with a variety of internal and external sources regarding medical insurance claims. This may include internal departments, patients (or other responsible parties), third-party payors, social service agencies, Medicare/Medicaid staff, other insurance carriers, service providers, and collection agencies.
Initiates corrections to charges and contractuals / allowances within scope of expertise and authority granted.
Identifies and researches the appropriateness of late charges and, as necessary, adjusts the charge / patient account based on research findings
Identifies and calculates write-off amounts and secures the necessary approvals from management for processing.
Documents online systems and electronic files to ensure accurate data is noted regarding the status of claims and payments.
Ensures compliance to managed care contract guidelines and processes at each work step to facilitate accurate and timely reimbursements to the organization.
May assist with special projects, analyses, or audits.
As directed and defined by management, orients and cross-trains on other unit duties which are outside of regularly assigned area of responsibility. May serve as a back-up for other areas within the unit or department, especially during times of special needs or staff absences.
Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Auto-ApplyAccount Representative - State Farm Agent Team Member
Collector job in Litchfield, IL
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Ryan Kleeman - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Account Representative - State Farm Agent Team Member
Collector job in Decatur, IL
Job DescriptionBenefits:
Hourly Plus Commission
Licensing Paid by Agency
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Jeff Burtis - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Patient Account Assoc II Payment Research Representative
Collector job in Springfield, IL
Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.
**Essential Functions**
+ Identify appropriate payment details and save back-up as appropriate. Balance payments to deposits in systems and applications. Post all payments to patient accounts, using both electronic and manual posting systems
+ Research, validate and make adjustments to payment postings. Follow up in accordance to procedures and policies with an overall goal of account resolution
+ Post correspondence, zero payments, denials and any other additional items received from insurance to patient accounts
+ Research and follow-up on missing information, such as EOB and insurance remittances. Contact payers as necessary to obtain detailed info in regard to payments
+ Complete more difficult assignments, and assist teammates with balancing issues
+ Escalate issues and trends to leadership
+ Meet department's productivity and quality goals
+ Collaborate with other teams across the organization
+ Participate in meetings and educational requirements
+ Promote mission, vision, and values of Intermountain Health, and abide by service behavior standards
+ Perform other duties as assigned
**Skills**
+ Insurance Claims
+ Medical Billing
+ Explanation of Benefits (EOB)
+ Translations
+ Reading
+ Billing
+ Revenue Cycle Payment Handling
+ Computer Literacy and troubleshooting
+ Attention to Detail
+ Customer Follow-Ups
**Physical Requirements:**
**Qualifications**
+ High School diploma or equivalent, required
+ Minimum of one (1) year of full cycle medical billing experience, required
+ Minimum of six (6) months in a healthcare Cash Posting role, required
+ Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, required
+ Ability to read and understand Explanation of Benefits (EOB's) or interpret denials, required
+ Basic understanding of accounting procedures such as debits/credits, required
+ Experience with insurance claim appeals, required
+ Excellent computer skills (including Microsoft Office applications), required- Familiarity with electronic remittances, required
**Physical Requirements**
+ Interact with others by effectively communicating, both orally and in writing
+ Operate computers and other office equipment requiring the ability to move fingers and hands
+ See and read computer monitors and documents
+ Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment
+ May require lifting and transporting objects and office supplies, bending, kneeling and reaching
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.81 - $27.45
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Senior Specialist, Account Management
Collector job in Springfield, IL
**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.**
**Responsibilities:**
**Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs**
**Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service**
**Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives**
**Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions**
**Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.**
**Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives**
**Track, measure, and report key performance indicators monthly**
**Build and maintain long-term trusted relationships with customer to support retention and growth of the account**
**Qualifications:**
**Bachelor's degree in related field, or equivalent work experience, preferred**
**2-4 years of customer management experience, preferred**
**Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred**
**Demonstrated ability to work in a fast-paced, collaborative environment, preferred**
**Highly motivated and able to work effectively within a team, preferred**
**Strong communication skills with the ability to build solid relationships. preferred**
**Ability to travel to customer locations, as needed is preferred**
**What is expected of you and others at this level:**
**Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks**
**Works on projects of moderate scope and complexity**
**Identifies possible solutions to a variety of technical problems and takes actions to resolve**
**Applies judgment within defined parameters**
**Receives general guidance may receive more detailed instruction on new projects**
**Work reviewed for sound reasoning and accuracy**
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
**Medical, dental and vision coverage**
**Paid time off plan**
**Health savings account (HSA)**
**401k savings plan**
**Access to wages before pay day with my FlexPay**
**Flexible spending accounts (FSAs)**
**Short- and long-term disability coverage**
**Work-Life resources**
**Paid parental leave**
**Healthy lifestyle programs**
**Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Billing Specialist
Collector job in Springfield, IL
Analyzes, investigates, and resolves claims/billing information and/or errors associated with the more complex inpatient/outpatient medical insurance claims. Ensures compliance with managed care guidelines and MMC organizational policies. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.
Qualifications
Education:
· Education equivalent to graduation from high school or GED is required.
Licensure/Certification/Registry:
Experience:
· Two or more years as a Billing Specialist (or comparable medical claims/billing experience), with the technical knowledge to process all types of applicable claims and resolve errors and complex issues associated with them.
Other Knowledge/Skills/Abilities:
· Demonstrates thorough knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD-9 CM) coding, and hospital billing claim form UB04 is required.
· Demonstrates a comprehensive knowledge of the electronic billing system and key contract billing guidelines and possess the ability to train others on the entire billing process.
· Basic working knowledge of personal computers and their associate user software is required. Experience with Microsoft Office products Word and Excel is preferred.
· Ability to work within the guidelines of defined managed care contract policy provisions and company procedures.
· Demonstrates ability to work successfully with internal customers and external contacts is required.
· Possesses a highly-developed detail orientation, critical thinking, and problem solving ability.
· Demonstrates excellent oral and written communication, keyboarding, and basic math skills.
· Demonstrates ability to work unsupervised as well as the ability to work in a group setting.
Responsibilities
Receives and examines daily listings for assigned billing claims and determines which require further analysis and action.
Investigates assigned billing claims with incomplete/incorrect information and resolves the more complex problems or errors to ensure complete and compliant information accompanies the claim.
Prioritizes claims based on specified criteria and files the claim, either electronically or via paper claim. Ensures careful adherence to insurance guidelines, timeliness, accuracy, and processing procedures.
Researches and resolves complex issues associated with patient insurance accounts. As applicable, identifies, documents, and reports problematic trends to management.
Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
SAFETY:
Prevent Harm
- I put safety first in everything I do. I take action to ensure the safety of others.
COURTESY:
Serve Others
- I treat others with dignity and respect. I project a professional image and positive attitude.
QUALITY:
Improve Outcomes
- I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
EFFICIENCY:
Reduce Waste
- I use time and resources wisely. I prevent defects and delays.
Analyzes reports containing rejected account information and performs the necessary research to resolve the reason(s) for the rejection and secures any other required information.
Provides input regarding system edits designed to identify and ensure consistent and compliant data necessary for processing medical insurance claims.
Responds to requests from internal departments regarding the proper coding, billing, and processing of medical insurance claims.
Communicates and resolves issues with a variety of internal and external sources regarding medical insurance claims. This may include internal departments, patients (or other responsible parties), third-party payors, social service agencies, Medicare/Medicaid staff, other insurance carriers, service providers, and collection agencies.
Initiates corrections to charges and contractuals / allowances within scope of expertise and authority granted.
Identifies and researches the appropriateness of late charges and, as necessary, adjusts the charge / patient account based on research findings
Identifies and calculates write-off amounts and secures the necessary approvals from management for processing.
Documents online systems and electronic files to ensure accurate data is noted regarding the status of claims and payments.
Ensures compliance to managed care contract guidelines and processes at each work step to facilitate accurate and timely reimbursements to the organization.
May assist with special projects, analyses, or audits.
As directed and defined by management, orients and cross-trains on other unit duties which are outside of regularly assigned area of responsibility. May serve as a back-up for other areas within the unit or department, especially during times of special needs or staff absences.
Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyAccounts Receivable - Payable Specialist
Collector job in Springfield, IL
Job Description
Here at MB Heating & Cooling, Plumbing & Electrical in Springfield, IL, we're searching for a full-time Accounts Receivable - Payable Specialist to join our team. In this role, you'll play a key part in maintaining financial accuracy and ensuring smooth financial operations, all while earning a competitive annual salary of $50,000.
You'll work a Monday through Friday schedule from 7:30 AM to 4:30 PM, giving you a great work-life balance. Keep reading to discover why MB Heating & Cooling, Plumbing & Electrical is the perfect place to grow your career!
THE PERKS OF JOINING MB HEATING & COOLING, PLUMBING & ELECTRICAL
Our team takes a lot of pride in their work! They are our greatest asset, and we always support and stand by them because teamwork and communication are the sources of our strength. Along with this amazing company culture, we offer a great work environment, excellent benefits, and opportunities for advancement!
OUR EXCELLENT BENEFITS AND PERKS
Health, dental, and vision
Up to 2 weeks paid vacation in your first year
Work out facility
Life insurance
MORE ABOUT US
Since 1986, we have been providing the highest value and most reliable home comfort services throughout the greater Central Illinois area. We do everything from HVAC maintenance to plumbing and electrical work. Our team is skilled, honest, and ready to take on anything.
YOUR DAY-TO-DAY
You start your day by ensuring invoices are processed accurately and on time, keeping financial records organized and up to date. You take incoming customer calls, assist with job costing, and reconcile credit card and vendor statements, ensuring financial accuracy. With a sharp eye for detail, you resolve billing and collection issues, maintain customer account records, and prepare statements for completed work. You also call on accounts receivable for collections, processing customer financing as needed. As the month comes to a close, you assist with end-of-month reporting, ensuring books are closed by the 10th. Whether you're troubleshooting discrepancies or collaborating with department personnel, you play a vital role in keeping our financial operations running smoothly.
Here's what you need to become our Accounts Receivable - Payable Specialist:
High school diploma or GED
2+ years of experience in AR/AP
QuickBooks experience
Strong data entry and advanced computer skills
Attention to detail, problem-solving, and organizational skills
Exceptional customer service skills
Excellent verbal and written communication skills
Strong interpersonal skills and professional phone etiquette
Ability to work independently
Ability to train and motivate colleagues
Ability to sit, climb stairs, and type for long periods of time
Preferred qualifications:
Associate's degree in Accounting
ServiceTitan experience
Knowledge of the industry
ARE YOU EXCITED ABOUT THIS ACCOUNTS RECEIVABLE - PAYABLE SPECIALIST JOB?
If you think this Accounts Receivable - Payable Specialist job is a fit for what you are looking for, then applying is a snap. The initial application should take you less than 3 minutes to complete.
Must have the ability to pass a background check and drug screening test.