Communications dispatcher vs emergency telecommunications dispatcher

The differences between communications dispatchers and emergency telecommunications dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an emergency telecommunications dispatcher has an average salary of $38,561, which is higher than the $35,153 average annual salary of a communications dispatcher.

The top three skills for a communications dispatcher include computer aided dispatch, CAD and emergency situations. The most important skills for an emergency telecommunications dispatcher are EMS, computer aided dispatch, and CPR.

Communications dispatcher vs emergency telecommunications dispatcher overview

	Communications Dispatcher	Emergency Telecommunications Dispatcher
Yearly salary	$35,153	$38,561
Hourly rate	$16.90	$18.54
Growth rate	4%	4%
Number of jobs	19,172	27,658
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 38%
Average age	39	39
Years of experience	-	-

Communications dispatcher vs emergency telecommunications dispatcher salary

Communications dispatchers and emergency telecommunications dispatchers have different pay scales, as shown below.

	Communications Dispatcher	Emergency Telecommunications Dispatcher
Average salary	$35,153	$38,561
Salary range	Between $26,000 And $47,000	Between $28,000 And $51,000
Highest paying City	Santa Rosa, CA	-
Highest paying state	California	-
Best paying company	City of Richmond	-
Best paying industry	Government	-

Differences between communications dispatcher and emergency telecommunications dispatcher education

There are a few differences between a communications dispatcher and an emergency telecommunications dispatcher in terms of educational background:

	Communications Dispatcher	Emergency Telecommunications Dispatcher
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 38%
Most common major	Criminal Justice	Criminal Justice
Most common college	-	-

Communications dispatcher vs emergency telecommunications dispatcher demographics

Here are the differences between communications dispatchers' and emergency telecommunications dispatchers' demographics:

	Communications Dispatcher	Emergency Telecommunications Dispatcher
Average age	39	39
Gender ratio	Male, 29.6% Female, 70.4%	Male, 27.9% Female, 72.1%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between communications dispatcher and emergency telecommunications dispatcher duties and responsibilities

Communications dispatcher example responsibilities.

Manage Facebook page and create event page for grand opening.
Provide first aid, CPR and emergency oxygen as required.
Provide telephone service on the TDD communication device for the deaf and hearing impair.
Respond verbally and used TDD (text telephone device for hearing or speech impair) to communicate with callers when need.
Maintain composure and compassion while handling emergency and non-emergency calls from a diverse community
Coordinate the response of ambulances and public safety units to emergency sites or in-progress crime situations.

Emergency telecommunications dispatcher example responsibilities.

Perform EMD protocols for injure subscribers.
Provide assistance in accordance with state mandates of EMD.
Provide medical instruction to those on the scene of the emergency until the EMT's arrive.
Display patience, caring, and understanding until police, fire, or ems arrive on the scene.
Help the caller stay calm if need and give verbal directions such as CPR, gunshot victim, seizures, etc.
Operate NC DCI system within DCI and agency protocols, disseminate information to appropriate officers, and effect entries into NCIC.

Communications dispatcher vs emergency telecommunications dispatcher skills

Common communications dispatcher skills

Computer Aided Dispatch, 12%
CAD, 8%
Emergency Situations, 5%
CPR, 5%
Dispatch System, 5%
Good Judgment, 5%

Common emergency telecommunications dispatcher skills

EMS, 13%
Computer Aided Dispatch, 11%
CPR, 9%
Public Safety Agencies, 7%
CAD, 6%
NCIC, 5%

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Communications Dispatcher
Communications Dispatcher vs Emergency Telecommunications Dispatcher

Updated January 8, 2025

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