Correspondence specialist vs account specialist

Differences between correspondence specialist and account specialist duties and responsibilities

Correspondence specialist example responsibilities.

• Lead periodic training sessions relate to elements of business documentation via PowerPoint presentations.
• Support ISO audits for process documentation and software/ literature distribution, managing follow-up corrective action plans as needed.
• Receive training in FOIA, CRM and Sharepoint.
• Assist trained and troubleshoot to lower level staff.
• Use of Internet to research information relate to patient care reports and medicaid denial reasons.
• Adjust all account to reflect the EOB's in accordance with departmental policy and procedures.
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Account specialist example responsibilities.

• Cultivate productive long-term relationships with all assign accounts, and manage all reporting and presentation needs for RFP's.
• Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
• Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
• Deliver exceptional customer service to hospital accounts and internal sales representatives in accordance to revenue recognition policies and HIPAA regulations.
• Experience with CMS 1500 and UB-04 claims using HCPC/CPT codes as well as NDC codes
• Monitor CMS and real time aux codes.
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