Correspondence specialist vs correspondence representative

The differences between correspondence specialists and correspondence representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a correspondence specialist and a correspondence representative. Additionally, a correspondence representative has an average salary of $36,299, which is higher than the $32,859 average annual salary of a correspondence specialist.

The top three skills for a correspondence specialist include quality standards, customer service and data entry. The most important skills for a correspondence representative are data entry, outbound calls, and patient accounts.

Correspondence specialist vs correspondence representative overview

	Correspondence Specialist	Correspondence Representative
Yearly salary	$32,859	$36,299
Hourly rate	$15.80	$17.45
Growth rate	-	-
Number of jobs	19,323	87,484
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 52%
Average age	43	43
Years of experience	4	4

Correspondence specialist vs correspondence representative salary

Correspondence specialists and correspondence representatives have different pay scales, as shown below.

	Correspondence Specialist	Correspondence Representative
Average salary	$32,859	$36,299
Salary range	Between $19,000 And $54,000	Between $19,000 And $66,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between correspondence specialist and correspondence representative education

There are a few differences between a correspondence specialist and a correspondence representative in terms of educational background:

	Correspondence Specialist	Correspondence Representative
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Correspondence specialist vs correspondence representative demographics

Here are the differences between correspondence specialists' and correspondence representatives' demographics:

	Correspondence Specialist	Correspondence Representative
Average age	43	43
Gender ratio	Male, 23.8% Female, 76.2%	Male, 21.6% Female, 78.4%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between correspondence specialist and correspondence representative duties and responsibilities

Correspondence specialist example responsibilities.

Lead periodic training sessions relate to elements of business documentation via PowerPoint presentations.
Support ISO audits for process documentation and software/ literature distribution, managing follow-up corrective action plans as needed.
Receive training in FOIA, CRM and Sharepoint.
Assist trained and troubleshoot to lower level staff.
Use of Internet to research information relate to patient care reports and medicaid denial reasons.
Adjust all account to reflect the EOB's in accordance with departmental policy and procedures.

Correspondence representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Accept and comply with subpoenas.
Greet and welcome patients assisting them in obtaining records regulate by HIPAA law.
Research loans and produce correspondence for various complaints, disputes, inquiries, and legal requests according to RESPA guidelines.
Handle confidential patient information per HIPAA guidelines.
Compile and input homeowner s information into SharePoint s correspondence database.

Correspondence specialist vs correspondence representative skills

Common correspondence specialist skills

Quality Standards, 18%
Customer Service, 13%
Data Entry, 13%
Medicaid, 8%
SharePoint, 5%
HIPAA, 4%

Common correspondence representative skills

Data Entry, 15%
Outbound Calls, 11%
Patient Accounts, 10%
Email Inquiries, 9%
HIPAA, 6%
Inbound Calls, 6%

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Office and Administrative Industry
Correspondence Specialist
Correspondence Specialist vs Correspondence Representative

Updated January 8, 2025

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