Counter person vs car rental agent

Differences between counter person and car rental agent duties and responsibilities

Counter person example responsibilities.

• Experience in ADP parts management systems.
• Allocate all parts to correct vehicles and Toyota technicians.
• Take customers' orders, enter into POS system, receive and process payments.
• Coordinate with workers and salesmen from parent company (Nissan) on parts information and availability.
• Maintain cleanliness of assign departments.
• Deliver items to customers, whether they are a dealership, bodyshop or regular customer.

Car rental agent example responsibilities.

• Utilize OpenTable to take and manage reservations both from incoming calls and ones request online.
• Offer other types of products, such as car upgrades, GPS systems or additional insurance.
• Establish rental agreements with customers and offer upgrades, including insurance, GPS and XM, vehicle size upgrades.
• Clean and prepare vehicles in preparation for customer reservations.
• Handle reservations and rental requests through deductive reasoning in a consultative environment.
• Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.
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