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Credit representative vs credit administrator

The differences between credit representatives and credit administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a credit representative and a credit administrator. Additionally, a credit administrator has an average salary of $59,271, which is higher than the $39,268 average annual salary of a credit representative.

The top three skills for a credit representative include customer service, customer accounts and patients. The most important skills for a credit administrator are financial statements, credit card payments, and real estate.

Credit representative vs credit administrator overview

Credit RepresentativeCredit Administrator
Yearly salary$39,268$59,271
Hourly rate$18.88$28.50
Growth rate-8%-8%
Number of jobs73,52055,726
Job satisfaction-2
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 63%
Average age3939
Years of experience22

What does a credit representative do?

Credit representatives are professionals who analyze the credit data and the financial statements of firms or individuals for the determination of the risk in lending money or extending credit. The representatives are tasked to prepare reports with credit information used in decision making. They manage credit files and process credit reports from different credit reporting sources. They also mentor and coach credit representatives newly hired in corporate procedures and policies. Also, they expand collection procedures and policies to lessen DSO parameter risk.

What does a credit administrator do?

A credit administrator oversees the credit operations in a company, ensuring efficiency and client satisfaction. They typically conduct research and analysis, handle credit portfolios, perform credit risk assessments, monitor credit accounts, validate requirements, evaluate applications, and develop strategies to optimize operations. A credit administrator may also perform a variety of clerical tasks such as preparing and processing documents, answering calls and correspondence, organizing information, and maintaining records. Moreover, they must lead and encourage staff to reach goals, all while enforcing and promoting the company's policies and regulations.

Credit representative vs credit administrator salary

Credit representatives and credit administrators have different pay scales, as shown below.

Credit RepresentativeCredit Administrator
Average salary$39,268$59,271
Salary rangeBetween $28,000 And $54,000Between $33,000 And $106,000
Highest paying CityWhite Plains, NYNew York, NY
Highest paying stateNew YorkNew York
Best paying companySystemaxBNY Mellon
Best paying industryConstruction-

Differences between credit representative and credit administrator education

There are a few differences between a credit representative and a credit administrator in terms of educational background:

Credit RepresentativeCredit Administrator
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Credit representative vs credit administrator demographics

Here are the differences between credit representatives' and credit administrators' demographics:

Credit RepresentativeCredit Administrator
Average age3939
Gender ratioMale, 29.5% Female, 70.5%Male, 28.4% Female, 71.6%
Race ratioBlack or African American, 8.3% Unknown, 2.7% Hispanic or Latino, 10.0% Asian, 7.8% White, 71.0% American Indian and Alaska Native, 0.3%Black or African American, 8.1% Unknown, 2.7% Hispanic or Latino, 10.0% Asian, 9.4% White, 69.5% American Indian and Alaska Native, 0.3%
LGBT Percentage11%11%

Differences between credit representative and credit administrator duties and responsibilities

Credit representative example responsibilities.

  • Manage portfolio utilizing AS400 and GetPaid systems.
  • Manage all credit files and process credit reports from various credit reporting sources including TRW and Dunn & Bradstreet.
  • Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
  • Apply customer credit card and ACH payments.
  • Perform the posting of checks refunds and credit cards into the AS400 database.
  • Collect invoices through wire payment, ACH payments, and overnight mail options.
  • Show more

Credit administrator example responsibilities.

  • Partner with small and entrepreneurial business to develop business plans and assist business owners with achieving payroll.
  • Utilize computer software including QuickBooks to maintain account activity and ensure accuracy; reconcile inaccuracies between invoices and accounts receivable payments.
  • Utilize computer software including QuickBooks to maintain account activity and ensure accuracy; reconcile inaccuracies between invoices and accounts receivable payments.

Credit representative vs credit administrator skills

Common credit representative skills
  • Customer Service, 22%
  • Customer Accounts, 6%
  • Patients, 5%
  • Credit Card Payments, 4%
  • Credit Balances, 4%
  • Payment Arrangements, 4%
Common credit administrator skills
  • Financial Statements, 6%
  • Credit Card Payments, 6%
  • Real Estate, 5%
  • Customer Service, 5%
  • Loan Portfolio, 5%
  • Credit Policy, 4%

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