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Credit representative vs credit assistant

The differences between credit representatives and credit assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a credit representative and a credit assistant. Additionally, a credit representative has an average salary of $39,268, which is higher than the $33,741 average annual salary of a credit assistant.

The top three skills for a credit representative include customer service, customer accounts and patients. The most important skills for a credit assistant are data entry, financial statements, and customer service.

Credit representative vs credit assistant overview

Credit RepresentativeCredit Assistant
Yearly salary$39,268$33,741
Hourly rate$18.88$16.22
Growth rate-8%-5%
Number of jobs73,5205,294
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 50%
Average age3939
Years of experience22

What does a credit representative do?

Credit representatives are professionals who analyze the credit data and the financial statements of firms or individuals for the determination of the risk in lending money or extending credit. The representatives are tasked to prepare reports with credit information used in decision making. They manage credit files and process credit reports from different credit reporting sources. They also mentor and coach credit representatives newly hired in corporate procedures and policies. Also, they expand collection procedures and policies to lessen DSO parameter risk.

What does a credit assistant do?

A credit assistant is responsible for processing credit requests and assisting customers. They usually answer inquiries, explain procedures, provide instructions, and deal with customer concerns. In some companies, a credit assistant is also in charge of providing support to managers, supervisors, or investigators by preparing and processing documents, handling calls and correspondence, arranging appointments, and coordinating with different departments. They may also participate in training new employees.

Credit representative vs credit assistant salary

Credit representatives and credit assistants have different pay scales, as shown below.

Credit RepresentativeCredit Assistant
Average salary$39,268$33,741
Salary rangeBetween $28,000 And $54,000Between $26,000 And $43,000
Highest paying CityWhite Plains, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companySystemaxCarter Lumber
Best paying industryConstructionFinance

Differences between credit representative and credit assistant education

There are a few differences between a credit representative and a credit assistant in terms of educational background:

Credit RepresentativeCredit Assistant
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Credit representative vs credit assistant demographics

Here are the differences between credit representatives' and credit assistants' demographics:

Credit RepresentativeCredit Assistant
Average age3939
Gender ratioMale, 29.5% Female, 70.5%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 8.3% Unknown, 2.7% Hispanic or Latino, 10.0% Asian, 7.8% White, 71.0% American Indian and Alaska Native, 0.3%Black or African American, 7.9% Unknown, 2.7% Hispanic or Latino, 9.7% Asian, 10.7% White, 68.7% American Indian and Alaska Native, 0.3%
LGBT Percentage11%11%

Differences between credit representative and credit assistant duties and responsibilities

Credit representative example responsibilities.

  • Manage portfolio utilizing AS400 and GetPaid systems.
  • Manage all credit files and process credit reports from various credit reporting sources including TRW and Dunn & Bradstreet.
  • Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
  • Apply customer credit card and ACH payments.
  • Perform the posting of checks refunds and credit cards into the AS400 database.
  • Collect invoices through wire payment, ACH payments, and overnight mail options.
  • Show more

Credit assistant example responsibilities.

  • Manage accounting operations, accounting close, account reporting and reconciliations.
  • Research applicants and corporations utilizing OFAC, LEXIS/NEXIS, and FastData.
  • Pull customer's personal credit report and analyze (via Equifax).
  • Co-Organize department meetings and orchestrate / create all PowerPoint presentations.
  • Work on A/R and billing for a manufacturing company specializing in premium orthopedic, reconstructive and postoperative products.
  • Monitor Dunn and Bradstreet ratings.
  • Show more

Credit representative vs credit assistant skills

Common credit representative skills
  • Customer Service, 22%
  • Customer Accounts, 6%
  • Patients, 5%
  • Credit Card Payments, 4%
  • Credit Balances, 4%
  • Payment Arrangements, 4%
Common credit assistant skills
  • Data Entry, 10%
  • Financial Statements, 9%
  • Customer Service, 8%
  • Credit Card Payments, 6%
  • Past Due Accounts, 6%
  • Credit Applications, 5%

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