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Customer Engagement Representative
SKF Inc. 4.6
Customer service advisor job in Ladson, SC
Salary Range: $ 59,000.00 to $ 70,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.
Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.
We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.
We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.
Learn about SKF at ************
Company
SKF Aerospace is the world's leading supplier of a wide assortment of aerospace solutions encompassing bearings, seals, rods, struts, precision elastomeric devices and aero-engine, and gear boxes. SKF Aero Bearing Service Center, located in Ladson SC, is an FAA Repair Station providing world-class inspection / repair services to bearings fitted to the most advanced commercial and military engine programs.
CustomerService Responsibilities
* Process customer orders/changes in system according to established department policies and procedures and provide customer with order acknowledgements.
* Review customer contracts particularly Customer Purchase / Repair Orders compliance and repair requirements.
* Review, process, and record orders and/or inquiries received by mail, telephone, and/or through customer personal contact.
* Work in conjunction Sales to process Request for Quotes (RFQ)
* Interface with customers daily regarding bearing status, order placement/expedite, and/or issues.
* Assist Account Receivables especially in addressing past due invoices.
* Validates orders entered in the system are correct prior to repair and shipping to customer.
* Perform billing and invoicing to customer for daily shipment activity.
* Issues credits for short payments, customer rebate programs.
* Update and distribute weekly status reports to customers.
* Update customer mandated portals / interface.
* Alert appropriate departments of any potential delivery problems,
* Coordinate with internal teams to resolve issues impacting the business.
* Perform other related duties as assigned by management.
* Facilitate the transfer of product through the repair process from receiving through inspection, repair, and shipment.
* Serve as point-of-contact for shipping broker for international customers.
* Additional duties - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Experience Requirements:
* Minimum of 2 years' experience preferred in customerservice in aerospace or other custom manufacturing environment. Experience in Aerospace - Maintenance, Repair & Overhaul (MRO) is a plus.
* Applicant to hold at least an Associate Degree. Additional education or related training is a plus. SKF will consider a combination of education and relevant experience.
* Track record of effectively resolving customer related issues, improving processes, and helping in efficiency
* Proficient in Microsoft Office with concentration in Excel, Word and PowerPoint.
* General comprehension of contracts and terms and conditions
* Ability to work in a team environment and independently.
* Courteous, clear, and professional manner
* Outstanding communication and relationship-building skills
* Excellent computer skills with proficiency in MS office
* Exceptional attention to detail with an error-free work product
* Demonstrate strong analytical and problem-solving skills.
* Must be able to prioritize multiple tasks and manage time efficiently.
* Must be able to work well with internal customers and all levels of management.
* Experience placing and reviewing purchase orders.
* Must be a US citizen or green card holder.
* Must be competent to read, write and communicate in English language.
What You'll Love About SKF: Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays.
Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role.
Diversity in the Workplace.?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation.
Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more!
Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management.
Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution.
Reports to: Senior Director of Sales
Location: Ladson, Sc
Job ID: 23658
SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.
$59k-70k yearly 6d ago
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Customer Service Coordinator Full Time
American Airlines 4.5
Customer service advisor job in Charleston, SC
American Airlines is seeking Full Time CustomerService Coordinator at the Charleston International Airport.
The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement.
If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request.
This job will continue to be posted until at least 08-29-25. If interested please apply prior to this date.
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The CustomerService Coordinator interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $22.07 per hour.
What you'll do
Promotes and sells air travel to the traveling public or freight forwarders
Provides assistance with passenger check-in and cargo acceptance
Interprets government rules and requirements for domestic and international travel or cargo shipments
Meets and dispatches aircraft within established times
Provides assistance to distressed passengers and customers
Protects company property and revenue
Provides for safe travel
Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks
Uses organizational skills to perform multiple tasks within a limited time period
Is self-motivated and requires minimal supervision
Responds and assists during security and emergency situations
Follows internal/external policies and procedures
May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers
Responsible for the overall performance within work area and may be required to lead and direct the work of other employees
May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High school diploma or GED
Read, write, fluently speak and understand the English language
Bilingual language skills required in some locations
Applicable valid driver's license as required by local authorities
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Ability to work irregular and/or extended hours, including weekends and holidays
Must report to work on a regular and timely basis
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
*Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
$22.1 hourly 43d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service advisor job in Charleston, SC
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerServiceAdvisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$25k-31k yearly est. 3d ago
Customer Service Administrator
Logfret 3.9
Customer service advisor job in North Charleston, SC
LogFret seeks an experienced CustomerService Rep. to join us. The candidate must have extensive knowledge of the job. You maintain the customerservices activities. Ready for a lifestyle that keeps you closer to home? This is the role for you.
Assisting in the CustomerService Operatives daily, including coordinating works to Open Market and liaising with the CustomerService Manager, ensuring all correspondence is logged. Dealing with correspondence via phone, letter, email and fax, you will ensure acknowledgements are received within a timely manner, whilst carrying out general office administrative duties, i.e. letters, scanning, printing, filing and binding of documents when required.
Responsibilities:
Provide exceptional customerservice internally and externally.
Manage switchboard and answer or direct incoming phone calls.
Assist with granting site access and updating usernames and passwords for clients.
Provide information to customers via phone and email.
Use various systems, software, and support tools efficiently.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Physical Demands:
Must be able to lift up to 25 pounds.
Must be able to stand and walk for prolonged amounts of time.
Must be able to twist, bend and squat periodically.
Education & Experience:
High school diploma preferred.
Ability to successfully multi-task, works efficiently, and meet deadlines.
Ability to work independently and in a team environment.
Must have experience with Microsoft Office: Word and Excel.
Requirements:
Must have 1 years of proven customerservice experience.
Drug Screening.
Customerservice skills and the ability to communicate professionally required.
High school diploma or GED.
Pre-employment background check required.
Benefits:
Life Insurance.
$30.50 per hour.
Paid Time Off (PTO).
401(k)
Medical, dental, and vision insurance programs.
Monthly Bonus.
About Logfret:
Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industry's best digital freight solution, taking businesses to the next level.
$30.5 hourly 60d+ ago
Customer Service Associate
PGW
Customer service advisor job in Summerville, SC
Please first watch this video about our company: *************************** CustomerService Teammate Responsible to establish and maintain good customer relations and to accurately complete paperwork required to track and servicecustomers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager. Employment Qualifications
Commitment to excellence at all levels of service.
Retail experience, automotive experience helpful.
Good communication skills, cheerful and friendly.
Enthusiastic attitude and good work ethic.
Basic computer and office management skills.
Clean and neat appearance, good telephone voice.
Principle Responsibilities & Duties Employee Relations
Works to maintain a team effort of quality customerserviceCustomer Relations / Business Development
Greets the customer.
Explains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales.
Bills out the customer.
Obtains any technical information from manager or tune-up technicians in response to questions from customers.
Presents all promotional materials to customers.
Maintains marketing programs including reminder cards/notices as directed by manager.
Compensation: $45,000.00 - $55,000.00 per year
How Are We Different From the Competition?
We want to be your first choice when it comes to auto care. Let's talk about the SpeeDee Service Difference:
Local Ownership
Most SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities.
Quality Service
SpeeDee was built on a solid commitment to customerservice.
Training and Certification
SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repair services.
Multi-Point Courtesy Check and Service Review
Every time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus.
Free Top-Off Service
To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service.
Maintenance Records
If you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule.
Affordable Rates
Looking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost.
You Decide
It's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today - no appointment necessary!
Please first watch this video about our company
$45k-55k yearly Auto-Apply 60d+ ago
Customer Service Associate
Precision Tune Auto Care-6441 Tune, Inc.
Customer service advisor job in Goose Creek, SC
Job Description
CustomerService Professional
At Precision Tune Auto Care we have been locally owned and operated since 1979, we are committed to providing reliable services with a focus on exceptional customer care. We believe that our customers deserve not only expert work but also a welcoming, trustworthy, and professional experience from start to finish.
Position Overview:
We are seeking a Service Writer with strong customerservice and hospitality skills. This role is the first point of contact for our customers, both in person and over the phone. We are not requiring automotive experience. The Service Writer is responsible for creating a positive experience by listening to customer needs, clearly explaining services, and ensuring smooth communication between the customer and the technician team.
What We Offer:
Competitive pay with performance-based incentives.
Health, dental, and vision benefits.
Paid time off and holidays.
Ongoing training and career growth opportunities.
A supportive, team-oriented workplace culture.
Responsibilities:
Greet customers warmly and provide professional, friendly service.
Listen carefully to customer concerns and document repair/service requests.
Communicate clearly and simply about recommended services, costs, and timelines.
Answer phone calls and schedule appointments with courtesy and professionalism.
Serve as a bridge between customers and technicians to ensure accurate, timely work.
Provide status updates and follow up to keep customers informed.
Help maintain a clean, organized, and welcoming front office.
Support store sales goals through excellent service and customer retention.
Qualifications:
Previous experience in customerservice, hospitality, or retail preferred. (Automotive not required)
Strong communication and listening skills.
Positive attitude and professional appearance.
Strong organizational and multitasking skills.
Basic computer and point-of-sale knowledge.
Valid driver's license required.
Precision Tune Auto Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$23k-31k yearly est. 27d ago
Customer Service Associate
Precision Tune Auto Care
Customer service advisor job in Goose Creek, SC
CustomerService Professional
At Precision Tune Auto Care we have been locally owned and operated since 1979, we are committed to providing reliable services with a focus on exceptional customer care. We believe that our customers deserve not only expert work but also a welcoming, trustworthy, and professional experience from start to finish.
Position Overview:
We are seeking a Service Writer with strong customerservice and hospitality skills. This role is the first point of contact for our customers, both in person and over the phone. We are not requiring automotive experience. The Service Writer is responsible for creating a positive experience by listening to customer needs, clearly explaining services, and ensuring smooth communication between the customer and the technician team.
What We Offer:
Competitive pay with performance-based incentives.
Health, dental, and vision benefits.
Paid time off and holidays.
Ongoing training and career growth opportunities.
A supportive, team-oriented workplace culture.
Responsibilities:
Greet customers warmly and provide professional, friendly service.
Listen carefully to customer concerns and document repair/service requests.
Communicate clearly and simply about recommended services, costs, and timelines.
Answer phone calls and schedule appointments with courtesy and professionalism.
Serve as a bridge between customers and technicians to ensure accurate, timely work.
Provide status updates and follow up to keep customers informed.
Help maintain a clean, organized, and welcoming front office.
Support store sales goals through excellent service and customer retention.
Qualifications:
Previous experience in customerservice, hospitality, or retail preferred. (Automotive not required)
Strong communication and listening skills.
Positive attitude and professional appearance.
Strong organizational and multitasking skills.
Basic computer and point-of-sale knowledge.
Valid driver's license required.
Precision Tune Auto Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$23k-31k yearly est. Auto-Apply 60d+ ago
Customer Success Development Representative (CSDR)
Connecteam
Customer service advisor job in Charleston, SC
Customer Success Development Representative (CSDR) About Connecteam Connecteam is a TLV-based startup that's on a mission to change the work experience for 80% of the world's global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business. About the Role As a Customer Success Development Representative (CSDR) at Connecteam, you'll play a critical role in shaping our customers' first experience after purchase. This is a post-sale, customer-focused role. You'll work exclusively with new paying customers, reaching out as soon as they convert to schedule their first onboarding session with our Customer Success onboarding team. Your mission is to ensure customers get started the right way, understanding their needs, positioning the value of onboarding, and setting them up for long-term success with Connecteam. What You'll Do * Proactively reach out to new paying customers via phone, email, and text to schedule their first onboarding session * Manage your pipeline in HubSpot CRM, keeping records accurate and up to date * Review customer details in HubSpot to understand their business, use case, and how to tailor each conversation * Book onboarding sessions for the Customer Success onboarding team, ensuring smooth and accurate handoffs * Follow a structured outreach and call script while confidently handling basic questions and objections * Partner closely with the Customer Success onboarding team to share feedback, improve processes, and optimize customer handoffs * Increase engagement with new paying customers to ensure the majority successfully connect with the onboarding team. What You'll Bring * High motivation, strong work ethic, and a willingness to learn * Comfort speaking with customers over the phone and building rapport * Strong communication skills and the ability to follow a script while sounding natural and confident * Ability to understand customer needs and explain the value of onboarding in a clear, friendly way * Organized and detail-oriented, with the ability to manage tasks and pipeline activity in a CRM * A quick learner who thrives in a fast-paced startup environment * Resilience and adaptability when handling objections or unresponsive customers * No prior SaaS or sales experience required, we'll got you! * Comfortable working US business hours: Monday-Friday, remotely - MUST Joining Connecteam Is The Smart Move * We build our people up. Every team member is treated as a long-term investment, with ongoing training and development. * We make an impact. Our platform helps businesses communicate, operate, and manage their deskless workforce effectively. * We get the job done. We're passionate, driven, and focused on delivering real value to our customers. * We have fun. From weekly happy hours to holiday parties, we enjoy working together (and good food, of course). * Everyone is welcome. We're committed to creating a supportive, inclusive environment where everyone can thrive. Benefits: *
Medical, dental, vision coverage * Paid time off for vacation, sick days. * 401k Salary: $60,000 USD
$60k yearly Auto-Apply 2d ago
Service Writer- Turf Care Equipment
Smith Turf & Irrigation 3.9
Customer service advisor job in Charleston, SC
Apply Description
Smith Turf & Irrigation is the leading distributor and retailer in the golf, grounds and landscaping industry. We offer a comprehensive selection of equipment, irrigation and landscape products and support our customers with technical expertise and service.
Since 1925, Smith Turf has built an unmatched reputation for outstanding customer care, service and support across North and South Carolina, Virginia and Tennessee. STI is a family owned business that believes in working as a team and fosters a family oriented culture.
Position Overview
Service writers are seasoned professionals who assist walk-in and call-in customers through the entire service process for small engine turf care equipment. They are fueled by dedication and play a critical role in upholding our reputation for exceeding our customers' expectations.
What You'll Do
- Fields internal and external TCE service department inquiries
- Opens work orders and maintains control until they are closed and invoices
- Schedule, communicate and maintain system documentation on job start time and completion date and any changes
- Provides guidance and generates quotes for customer equipment repairs
- Sells additional service work identified by technicians inspections and found during repairs
- Reviews work orders for completeness and accuracy prior to generating customer invoices
- Responsible for verifying and submitting work covered under warranty and crediting customer accounts
- Process parts returns to stock and remove from the customer's bill
- Able to assist with pulling parts for repair orders, loading and unloading equipment when needed
Skills We Are Seeking
- Minimum of 2 years' experience in service, sales, training or other related work within a mechanical field
- Strong diagnostic and technical skills
- The ability to clearly explain the diagnosis and repair of equipment to customers
· Demonstrable skills in inventory management systems. An openness to embrace new technological skills is essential
· A proven aptitude for delivering top-notch customerservice experiences
· A keenness to learn, adapt, and implement new technologies and mythologies
· Ability to make swift and effective decisions
· Capable of routinely handling items weighing up to 50 pounds
· High school diploma or its equivalent is required
Benefits
· Competitive Compensation
· Medical, Dental, Vision, Short and Long Term Disability, Life Insurance
· Paid Time Off and Paid Holidays
· 401(k) with Company Match
· Employee Referral Program
· Opportunity of Advancement
· Paid Training and Certifications
· Free Counseling Services- EAP
· Product Discounts
· Weekends Off!
STI is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. All employment decisions at STI including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
$41k-53k yearly est. 11d ago
Customer Service Associate
Variety Stores LLC
Customer service advisor job in North Charleston, SC
Job Description
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-31k yearly est. 8d ago
HP Customer Sales Representative
2020Companies
Customer service advisor job in Mount Pleasant, SC
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customerservice experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
#TAYNP
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
$19 hourly Auto-Apply 9d ago
Customer Sales Rep
Palmetto State Armory L
Customer service advisor job in Summerville, SC
Job Description
JOB PURPOSE
Assist customers in initiating their purchases. Provide the highest level of customerservice to maintain a positive buying experience.
DUTIES AND RESPONSIBILITIES
Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men's and women's apparel.
Provide outstanding customerservice.
Greet customers in a timely matter as they approach your work area.
Resolve customer issues to the best of your ability.
Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc.
Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy.
Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision.
Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction.
Efficiently close sales to meet overall store sales goals.
Reports directly to store manager but frequently given daily duties or instruction from the Department Lead.
A commitment to following directions is required.
All other duties as assigned.
QUALIFICATIONS
High school diploma or GED
Previous sales or customerservice experience.
High attention to detail.
Working knowledge of 4473 paperwork and the FBI NICS system preferred.
Strong problem-solving skills, and able to deal with high customer volume.
Cash handling and previous cash register experience is a plus.
Strong interpersonal skills, including effective communication both orally and written.
Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way.
Positive attitude, goal driven, customerservice oriented, and focused on overall strategic picture of the organization.
WORKING CONDITIONS
This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time.
PHYSICAL REQUIREMENTS
Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, hearing, standing, walking, lifting up to 70lb, climbing, stooping and sitting.
DIRECT REPORTS
Not Applicable.
Must be at least 18 years old.
Export Control Compliance Notice
This position may involve access to technology or software source code subject to U.S. export control laws (ITAR/EAR). Employment is contingent on verifying U.S. Person status or obtaining any necessary export license/confirming the availability of a license exception. Applicants must provide information for export control screening, which will be reviewed for compliance. Palmetto State Armory may elect not to pursue a license or exception and may decline to proceed with an applicant on that basis.
$29k-41k yearly est. 26d ago
Customer Service Agent
Lose Design 4.0
Customer service advisor job in Summerville, SC
We are looking for a CustomerService Representative who will be responsible for delivering exceptional customerservice, maximising customer satisfaction, and building and improving customer relationships.
The Role:
Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced CustomerServices Representative to join the CSR Team.
Joining our team as a CustomerServices Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.
Responsibilities:
Reply to incoming calls from customers including products and service questions and general information.
Refer to customer scripts when working through difficult situations.
Follow and where possible improve departmental processes and company service standards.
Ensure that all databases are kept up-to-date with progressing work and client details.
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Required Skills:
Excellent customerservice skills and attitude.
Problem-solving skills.
Proficient with office equipment.
Attention to detail.
Excellent written and verbal skills.
Excellent interpersonal skills.
Qualifications:
Previous work in a customer-facing position.
High school diploma, G.E.D. or equivalent.
Requirements:
Knowledge of Office Suite preferred.
Self-motivated and team-orientated.
Previous customerservice experience.
Must have access to reliable transportation.
Ability to work as a member of a team.
Benefits:
Competitive Pay.
$30.50 Hourly
Career Development.
Holidays: 25 days + bank holidays.
Pension Scheme.
Paid Time Off (PTO).
401(k) fixed contribution.
Life Insurance.
About Lose Design:
At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
$21k-28k yearly est. 60d+ ago
Reservation / Dispatch Agent
GCT 4.2
Customer service advisor job in North Charleston, SC
Job DescriptionSalary:
MISSION STATEMENT
Going Coastal Transportation provides professional ground transportation. Building on the fundamentals of hospitality and privacy, we provide the ideal transportation experience for travelers, vacationers, and executives. The primary focus of each Going Coastal employee is taking the stress of travel away from our clients and providing them with safety and security as we pay attention to every detail, no matter how large or small the job is.
POSITION SUMMARY
It is the primary responsibility of the reservationist and dispatcher to provide excellent customerservice to our clients and chauffeurs as they facilitate the reservations and dispatch processes. All duties are to be performed in accordance with company policies, practices and procedures.
KEY RESPONSIBILITIES
Efficient scheduling of trips and effective communication to ensure flawless execution of client's needs and optimal use of company vehicles and chauffeurs
Actively observe dispatch grid to ensure chauffeurs updates and routes will allow them to continue onto the next job in a timely manner
Courteously and energetically answer phones, respond to client questions and concerns, book reservations and respond to emails
Manage affiliate portals to include emails and calls; loading, updating, and confirming pending and active jobs
Add value to, and assist with, reaching company goals by taking ownership in your position, and assisting with other responsibilities as needed
REQUIRED KNOWLEDGE & SKILLS
Excellent customerservice and ability to work under pressure required
Ability to sit for extended periods required
Attention to detail required
Geographical knowledge of the Charleston area, attractions, and history
Solid proficiency in English
EDUCATION/EXPERIENCE/CERTIFICATION/LICENSURE
Education: High School Diploma or equivalent preferred
Experience: 1-3 years related experience preferred
Certification/Licensure: N/A
$26k-32k yearly est. 9d ago
Customer Service Representative
City of Georgetown 3.5
Customer service advisor job in Georgetown, SC
The City of Georgetown is looking for an enthusiastic, self-motivated and detail-oriented customerservice representative to join their Finance Department as a CustomerService Representative!
Under general supervision, this position performs duties related to developing customer relations and assistance programs and responding to questions and complaints regarding utility billing and City services. Also receives, receipt, records and process all utility and municipal payments in an accurate and timely manner. Assists in work related to customer accounts and utility payment plans. Employee is responsible for operating City Hall's main telephone numbers to direct calls to proper individuals and/or department. Performs other duties in the Finance department as needed. Reports to the Revenues Manager and Finance Director.
ESSENTIAL JOB FUNCTIONS
Collect, process and balance all revenues received, to include, utility payments, business license fees, hospitality fees, permit fee and all other municipal revenues.
Assists with the development of public relations and assistance programs such as conservation measures, electrical safety, hurricane awareness and fire prevention.
Responsible for operating City Hall's main telephone numbers to process/direct incoming, outgoing, and inter-office calls.
Receives and responds, orally and in writing, to customer and citizen inquiries, complaints and requests for information and services to include greeting office visitors. Notifies supervisors and other appropriate personnel when complaints are received.
Assists with the development and maintenance of utility policies and procedures and the creation of various forms for processing account information; conducts surveys of other public utilities regarding utility policies and procedures.
Investigates and corrects errors in billings and other records.
Sets up payment plans for customers with high utility bills; assists needy customers with locating social agencies that may provide financial assistance with utility bills.
Prepares, types and maintains correspondence files regarding customer accounts; ensures the accuracy of all customer account master file information.
Conducts credit checks; researches billing and usage histories.
Records pertinent information on service orders and dispatches to appropriate department.
Follows up with customers to ensure their service requests have been appropriately responded to.
Enters data into computer; writes and coordinates execution of utility service orders; ensures effective and efficient handling of related paper flow among various City departments.
Assists customers with opening new accounts for utilities and explaining city rates and fees to include the services that the city provides.
Receives applications for budget billing.
Represents the City in a polite and courteous manner; gives directions and answers questions for walk-in customers.
Coordinates activities and projects with other departments, divisions and agencies as appropriate.
Performs general administrative/clerical work as required, including but not limited to preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, answering the telephone, etc.
Attends meetings, training, conferences and seminars as appropriate to enhance job knowledge and skills.
ESSENTIAL SAFETY FUNCTIONS
It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.
ADDITIONAL JOB FUNCTIONS
Performs related duties as required.
MINIMUM TRAINING AND EXPERIENCE
Requires an Associate's degree in business administration, accounting or related field supplemented by one to two years of general administrative experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED
TO PERFORM ESSENTIAL JOB FUNCTIONS
Physical Requirements: Must be physically able to operate a variety of machines and equipment including a computer, calculator, telephone, copier, etc. Must be able to exert up to five pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for periods of time. Must be able to lift and/or carry weights of up to ten pounds.
Deadline for all applications: February 8, 2026
City of Georgetown is a Drug Free and Equal Opportunity Employer
$26k-32k yearly est. 4d ago
HP Business Services Management Specialist
Procom Consultants Group 4.2
Customer service advisor job in North Charleston, SC
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom's areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
HP Business Services Management Specialist
On behalf of our client, Procom Services is searching for a HP Business Services Management Specialist for a contract opportunity in Bellevue, WA.
HP Business Services Management Specialist Job Details
Knowledge and experience deploying monitoring solutions using HP Business Service Management 9.2X, HP Business Process Monitor 9.X, HP SiteScope 11.X, and VuGen scripting in multiple protocols.
HP Business Services Management Specialist Mandatory Skills
At least 8 years of IT consulting experience
At least 3 years of expertise in the following products: HP Business Service Management 9.2XHP Business Process Monitor 9.XHP SiteScope 11.XVuGen scripting
Experience in deploying and configuring these products into complex client environments
HP Business Services Management Specialist Start Date
ASAP
HP Business Services Management Specialist Assignment Length
6 months
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in
Word
format only.
$31k-49k yearly est. 3d ago
Customer Service Agent - BDC Rep
Baker Motor Company 3.9
Customer service advisor job in Charleston, SC
Job DescriptionDescription:
Summary: Business Development Center Representatives are responsible for lead generation activities in support of the company's sales and service goals. Experience in either a Call Center, CustomerService or an Automobile Business Development Center environment is preferred. You'll be responsible for answering inbound service calls setting appointments ~ and other service related activates in support of the business.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales or service appointments.
Log ALL customer comments into CRM system.
Re-schedule “no-show" customer appointments.
Follow-up with appropriate departments to determine if the appointment was kept and what the outcome was. Schedule future contact as needed.
Purify and update customer changes in database.
Contact current customer base on current marketing incentives.
Respond to customer website request (internet inquiries).
Contact internet clients via e-mail and phone to schedule an appointment.
Notify necessary departments to inform of appointments set.
Forward ANY customers concerns to the correct department Manager and follow-up.
Job Requirements
Pleasant and engaging phone person
Dealership experience preferred
Call Center experience a plus
Strong phone and written customer communication skills
Proven track record
Strong record of positive Customer Satisfaction results
Team-oriented
Submit to and successfully complete background check and pre-employment drug test
Valid driver's license with good driving record
Competitive Salary / Commission, Health, Vision, Dental, 401 K match, Employee discounts.
Job Types: Full-time, Part-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Education:
High school or equivalent (Preferred)
Experience:
BDC / Call Center: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Work Location: In person
Requirements:
Pleasant and engaging phone person
Dealership experience preferred
Call Center experience a plus
Strong phone and written customer communication skills
Proven track record
Strong record of positive Customer Satisfaction results
Team-oriented
Submit to and successfully complete background check and pre-employment drug test
Valid driver's license with good driving record
$22k-26k yearly est. 27d ago
Service Writer- Turf Care Equipment
Smith Turf & Irrigation LLC 3.9
Customer service advisor job in Charleston, SC
Job DescriptionDescription:
Smith Turf & Irrigation is the leading distributor and retailer in the golf, grounds and landscaping industry. We offer a comprehensive selection of equipment, irrigation and landscape products and support our customers with technical expertise and service.
Since 1925, Smith Turf has built an unmatched reputation for outstanding customer care, service and support across North and South Carolina, Virginia and Tennessee. STI is a family owned business that believes in working as a team and fosters a family oriented culture.
Position Overview
Service writers are seasoned professionals who assist walk-in and call-in customers through the entire service process for small engine turf care equipment. They are fueled by dedication and play a critical role in upholding our reputation for exceeding our customers' expectations.
What You'll Do
- Fields internal and external TCE service department inquiries
- Opens work orders and maintains control until they are closed and invoices
- Schedule, communicate and maintain system documentation on job start time and completion date and any changes
- Provides guidance and generates quotes for customer equipment repairs
- Sells additional service work identified by technicians inspections and found during repairs
- Reviews work orders for completeness and accuracy prior to generating customer invoices
- Responsible for verifying and submitting work covered under warranty and crediting customer accounts
- Process parts returns to stock and remove from the customer's bill
- Able to assist with pulling parts for repair orders, loading and unloading equipment when needed
Skills We Are Seeking
- Minimum of 2 years' experience in service, sales, training or other related work within a mechanical field
- Strong diagnostic and technical skills
- The ability to clearly explain the diagnosis and repair of equipment to customers
· Demonstrable skills in inventory management systems. An openness to embrace new technological skills is essential
· A proven aptitude for delivering top-notch customerservice experiences
· A keenness to learn, adapt, and implement new technologies and mythologies
· Ability to make swift and effective decisions
· Capable of routinely handling items weighing up to 50 pounds
· High school diploma or its equivalent is required
Benefits
· Competitive Compensation
· Medical, Dental, Vision, Short and Long Term Disability, Life Insurance
· Paid Time Off and Paid Holidays
· 401(k) with Company Match
· Employee Referral Program
· Opportunity of Advancement
· Paid Training and Certifications
· Free Counseling Services- EAP
· Product Discounts
· Weekends Off!
STI is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. All employment decisions at STI including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Requirements:
$41k-53k yearly est. 11d ago
Customer Service Associate
Variety Stores LLC
Customer service advisor job in Summerville, SC
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-31k yearly est. 18d ago
Reservation / Dispatch Agent
GCT 4.2
Customer service advisor job in North Charleston, SC
MISSION STATEMENT
Going Coastal Transportation provides professional ground transportation. Building on the fundamentals of hospitality and privacy, we provide the ideal transportation experience for travelers, vacationers, and executives. The primary focus of each Going Coastal employee is taking the stress of travel away from our clients and providing them with safety and security as we pay attention to every detail, no matter how large or small the job is.
POSITION SUMMARY
It is the primary responsibility of the reservationist and dispatcher to provide excellent customerservice to our clients and chauffeurs as they facilitate the reservations and dispatch processes. All duties are to be performed in accordance with company policies, practices and procedures.
KEY RESPONSIBILITIES
Efficient scheduling of trips and effective communication to ensure flawless execution of client's needs and optimal use of company vehicles and chauffeurs
Actively observe dispatch grid to ensure chauffeurs updates and routes will allow them to continue onto the next job in a timely manner
Courteously and energetically answer phones, respond to client questions and concerns, book reservations and respond to emails
Manage affiliate portals to include emails and calls; loading, updating, and confirming pending and active jobs
Add value to, and assist with, reaching company goals by taking ownership in your position, and assisting with other responsibilities as needed
REQUIRED KNOWLEDGE & SKILLS
Excellent customerservice and ability to work under pressure required
Ability to sit for extended periods required
Attention to detail required
Geographical knowledge of the Charleston area, attractions, and history
Solid proficiency in English
EDUCATION/EXPERIENCE/CERTIFICATION/LICENSURE
Education: High School Diploma or equivalent preferred
Experience: 1-3 years related experience preferred
Certification/Licensure: N/A
How much does a customer service advisor earn in Moncks Corner, SC?
The average customer service advisor in Moncks Corner, SC earns between $22,000 and $36,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Moncks Corner, SC