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Customer service agent jobs in Blaine, MN

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  • Team Member Relations Specialist

    Treasure Island Resort & Casino 4.1company rating

    Customer service agent job in Hastings, MN

    . Pay Rate: $25.00 an hour SUMMARY: To create positive team member relations through the administration of policy and procedures as well as the organization of team member events. Responsible for a high level of guest service as described in your departments guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with planning, organizing and implementing team member events such as picnics, holiday parties, feasts, giveaways, etc. and track results ensuring budgetary guidelines are followed Monitor, coordinate and deliver team member recognition programs such as luncheons / annual banquet, Way Program and service awards Update and monitor team member communications such as bulletin boards, electronic systems, newsletter, Gaming License information, etc. Assist with processing unemployment claims Process, mediate and document work-related issues (including harassment complaints and investigations) and follow up accordingly Process team members' attendance and performance related counseling's and administer attendance tracking in the HRMS Assist staffing with rehire status issues and internal team member transfers Be a resource for team members and management KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience 2 years Human Resources experience with an emphasis on employee services Experience processing unemployment insurance and handling counselings Skills Required: Accurate and detail-oriented Strong organizational skills Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Excellent problem-solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner creating a positive work environment Ability to manage projects in a timely and efficient manner while maintaining a budget Ability to adapt quickly to changing priorities REQUIRED TRAINING Treasure Island guest service training Human Resources Management System training Team Member Electronic Communications System training Any position-related training as determined by department manager PHYSICAL DEMANDS Must be able to walk and / or stand and sit for long periods throughout the day Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for team member events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally overtime may be required Occasionally must deal with angry or hostile individuals
    $25 hourly 2d ago
  • Medical Customer Service

    Biolife Plasma Services 4.0company rating

    Customer service agent job in Maple Grove, MN

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MN - Maple Grove U.S. Starting Hourly Wage: $18.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - MN - Maple GroveWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
    $18 hourly Auto-Apply 23h ago
  • Route Service Representative

    City Clean & Simple-City Laundering Co

    Customer service agent job in Pine City, MN

    Job Title: Route Service Representative Reports To: District Manager Salary Grade: $20 to $24 USD/hour A Route Service Representative is the position that has been our most sought service job historically. The duties of a Route Service Representative revolve around the ability to build customer relationships and provide quality service. It can be similarly close to what a Route Service Apprentice does. The big difference between the two is that Route Service Representatives or RSRs, will have complete ownership of their route. We empower them to be the main point of contact for all route communications to overcome any customers' obstacles, since they are the people that the customers see and interact with weekly. They are also expected to stay focused on the weekly changes that the customer may demand, such as new employees who need uniforms, making sure that they don't run out of paper and soap products, and answering any billing questions that the customers may have. In this position, you are also required to work the full 40 hours. As an RSR, you are paid based on the volume of services you provide with an overtime rate. Most of the folks that we have in this field can earn anywhere from $40,000 to $90,000. The RSRs that have been with CITY for a while do their best to build solid customer relationships and make sure that they purchase all products and services that CITY can offer, which leads them to a higher wage range. KEY RESPONSIBILITIES Identify and resolve customer concerns, ensure customer satisfaction with company products and services, develop positive personal relationships with principal customer contacts, and maintain enthusiasm and professional attitude. Maximize customer contract term. Manage route to maximize efficiency, productivity, and revenue; operate company equipment safely and responsibly, and comply with applicable rules and regulations relating to safety and operation of commercial motor vehicles. Maintain a clean driving record to ensure eligibility for coverage with an insurance carrier. Periodically review safety procedures and the Company Vehicle Manual to ensure compliance at all times. Maintain open communication at all times with your supervisor and the client to keep lines of communication open and for troubleshooting. Maintain and increase account revenue by selling additional products and services, and develop and implement strategies to identify new business opportunities. Increase account revenue - rate increases, sample product; share new business opportunities with the sales department - gather sales leads, copy of competitor's invoicing; logo mat artwork. Ensure customer satisfaction. Maximize customer contract term. Maximize account profitability; Manage route efficiency and safety; Positive communication with customers, potential customers, and co-workers. Product knowledge: pricing types, colors, sizing, inventory control, availability, and product application. Paperwork: garment orders, manuals, invoice accuracy, credits, collections. Product management: loose load sheets, inventories, quality (stains, damage of garments), and linen supply. Load truck: organization, invoices, paperwork, bags. Account appearance: organization of rails, hanger racks, repair bags, and lockers. Truck maintenance: timely communication of repairs, preventative maintenance, cleanliness, and accidents. Ability to lift to 50 pounds frequently. Ability to drive a commercial motor vehicle for at least 10 hours daily. This position requires regular and reliable attendance. QUALIFICATIONS A clean driving record and a valid driver's license are required. 3-5 years job job-related and/or customer service-related experience preferred For physical requirements, please see attachment A. Must be 25 years old or older. WORKING CONDITIONS This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CITY Laundering Co is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. An offer of employment is conditional upon passing a background check and drug screening. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Attachment A ROUTE SERVICE REPRESENTATIVE Physical Job Functions: Drive truck to accounts (30-50 stops per day); Unload clean laundry from truck into account's location (use 2-wheel cart provided whenever possible); Sort, collect, and gather soiled uniforms, linens, mats, etc.; Load dirty laundry onto the truck. Load truck with clean laundry for the next day's route: Pull the cart full of clean laundry to the truck. Unload clean laundry from the cart into the truck. Push uniforms from the rail system to the rail closest to the truck. Load hanging uniforms onto racks inside the truck. Critical Physical Demands: Sitting: Frequently, in a truck to drive to accounts, and up to one hour to complete paperwork. Walking: Frequently, to load and unload trucks and go to accounts, and to perform other essential job functions. Distance varies. Bending: Frequently, to sort, count, load, and unload laundry from the truck at various stops. UP to 90 degrees flexion. Trunk Rotation: Frequently, to load, unload, sort, retrieve, and carry laundry. Squatting/Crouching: Frequently, to pick up, sort, retrieve, and place laundry in bags. Climbing: Frequently, up and down steps in and out of some accounts and in and out ofthe laundry truck, 30-50 stops/day. Reaching out/up: Frequently, to load, unload, and hang laundry up to arm's length and 70 inches from the floor. Grasping/Pinching/Wrist Turning: Continuously, to handle laundry, door handles, mats, hangers, bags, pen and paper, and to drive. Power and precision grasp. Finger Manipulation: Frequently, to write and untie/tie cords on bags. Pushing/Pulling: Frequently, up to 10 pounds of force is required to open and close truck doors, move clothes along the rail system, and bring laundry carts to the truck. Lifting/Carrying: Continuously, up to 60 pounds to load and unload the truck, take items to and from accounts - lifting from floor to 70 inches. Distance varies. Use of Feet: Frequently, to operate the brake and gas pedals on a truck and walk throughout the day to and from the truck to make deliveries and inside accounts to deliver product.
    $40k-90k yearly 2d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Customer service agent job in Maplewood, MN

    Russell Tobin's client is hiring a Customer Service Representative in Maplewood, MN Employment Type: Contract Schedule: 7am - 6pm Pay rate: $21-$23/hr Responsibilities: Serve as the primary liaison for customer inquiries, order management, and issue resolution. Process orders from entry through delivery, ensuring accuracy and timely follow-up. Provide updates on pricing, product information, inventory, shipping, and order status. Manage worklists, including raising internal tickets for order, product, or billing concerns. Communicate professionally via phone and written correspondence with internal teams and customers. Investigate and resolve non-routine or complex customer complaints using systematic problem-solving. Identify service gaps, analyze patterns, and contribute to process improvements. Support team operations through meeting participation, cross-functional collaboration, and occasional training of new staff. Requirements: Bachelor's degree required. Strong independent problem-solving ability and proactive communication skills. Ability to analyze information from multiple sources and manage a high-volume workload. Quick learner with strong organizational skills and attention to detail. Excellent written/verbal communication, judgment, and ability to manage multiple priorities under deadlines. Preferred: SAP experience and prior customer service or cross-functional project experience. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $21-23 hourly 2d ago
  • Customer Support Coordinator - Medical Device

    Ultimate Staffing 3.6company rating

    Customer service agent job in Minneapolis, MN

    About the Role The Customer Support Coordinator - Medical Device plays a key role in supporting medical device logistics, healthcare equipment returns, and field device recovery operations. This position is responsible for coordinating, planning, and managing the retrieval, return, and recovery of medical devices issued to customers, caregivers, and clinical professionals. You will oversee past-due device returns, communicate with customers needing support, and utilize Salesforce, workflow tools, and healthcare data systems to improve the return process, operational efficiency, and customer experience. This role requires strong communication skills, attention to detail, and the ability to analyze workflow trends to help enhance device lifecycle management, process optimization, and program performance. Key Responsibilities Coordinate, schedule, and manage the retrieval and return of field-deployed medical devices and medical equipment. Provide support to customers with past-due device returns, offering guidance and clear instructions to ensure timely retrieval. Collaborate with internal medical services, healthcare operations, and customer support teams to improve productivity and enhance the customer experience. Document all incoming inquiries via phone, email, chat, fax, or mail, maintaining accurate records in compliance with HIPAA and privacy regulations. Collect, track, and maintain medical device data, customer information, and audit records to support process improvement and compliance. Record all customer interactions, complaints, inquiries, follow-ups, and outcomes using healthcare-approved documentation standards. Ensure compliance with HIPAA, privacy regulations, and medical data security requirements. Demonstrate core service values: Listen, Learn, and Lead. Analyze workflow trends and identify opportunities to improve retrieval operations, logistics workflows, and device return processes. Recommend new procedures to enhance efficiency, customer satisfaction, and organizational performance. Perform additional responsibilities as assigned. Skills & Competencies Strong customer service, communication, and call-handling skills. Ability to conduct phone work and computer work for extended periods. Typing speed of 40 WPM with accuracy. Strong problem-solving skills and investigative thinking. Ability to work independently and as part of a team. High proficiency with computer systems, CRM platforms, Salesforce, and device-tracking tools. Ability to learn new healthcare systems, claims processing tools, and operational platforms. Education & Experience Bachelor's degree preferred. 2+ years of experience in customer service, medical device support, healthcare operations, or logistics coordination. Salesforce experience is a plus. Why This Role Matters This position ensures successful medical device recovery, supports equipment accessibility, and strengthens the operational efficiency of the medical device lifecycle. You will help maintain high standards of customer care, compliance, and service quality, directly impacting program success. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $33k-38k yearly est. 4d ago
  • Customer Service Account Representative

    Hercules OEM

    Customer service agent job in Burnsville, MN

    Hercules OEM is a leading provider of hydraulic and sealing solutions for OEMs across multiple industries. We pride ourselves on delivering high-quality products, technical expertise, and exceptional customer service. Our team is committed to innovation, collaboration, and helping our customers succeed. About the Role As a Customer Service Account Representative at Hercules OEM, you'll be the trusted partner for our B2B clients delivering exceptional service, technical guidance, and reliable communication. You'll manage your assigned customer base and Book of Business, advocate for their needs, and work cross-functionally to ensure a seamless customer experience. Key Responsibilities Promote Hercules products and services to new and existing customers through product and service knowledge. Serve as a key liaison for clients, providing technical assistance and basic application engineering support, partnering with internal experts when needed. Take ownership of customer accounts and collaborate with Inside Sales, Regional Sales Managers, and Directors to meet client expectations. Fulfill standard customer orders, qualify new customers, and maintain strong, long-term business relationships. Prepare product quotes while adhering to internal processes and business policies. Engage in team-based problem solving to resolve part issues, workflow challenges, and process improvements. Develop an understanding of product margins, standard product lines, and operational processes for informed decision-making. Coordinate cross-functionally with Operations, Sales, Accounting, and Quality to address billing, contract, or product issues quickly. Communicate professionally with external B2B customers across diverse industries and regions. Education, Skills, and Requirements Associate degree or equivalent experience preferred (Bachelor's degree a plus). 1-2 years of customer service experience (internships or related roles count). Proficiency in Microsoft Excel required. Experience in a distribution or manufacturing environment is a plus, but not required. Excellent written and oral communication skills. Ability to learn quickly and thrive in a fast-paced environment. Strong team player with a commitment to positive customer experiences Growth Opportunity This role offers a clear path for advancement within Hercules OEM. Successful team members often progress into roles such as Inside Sales, Account Management, or Regional Sales Support, gaining exposure to technical sales and leadership opportunities. Why Join Hercules OEM? Competitive salary and benefits package. Collaborative, growth-oriented team environment. Opportunity to make an impact in a dynamic industry.
    $31k-40k yearly est. 2d ago
  • Customer Service Representative

    Compunnel Inc. 4.4company rating

    Customer service agent job in Minneapolis, MN

    JOB DETAILS: Job Title: Customer Service Associate ( Order entry) Contract: 4 months ( extension as per the performance ) Shift: 7:45 AM - 4:15 PM CST Position Purpose & Summary : Record & sort incoming USPS mail / inter-office domestic & international mail by department mailstops & locations. Process outbound USPS mail on Pitney Bowes postal equipment. Knowledge of specialty mail requirements. Record, sort, track and deliver inbound freight by department mailstop using the SCLIntra inbound tracking system. Perform daily mail runs as scheduled. Collect outgoing mail. Operates Pitney Bowes mail inserting equipment to process daily invoices and on-demand projects. Assists with fulfillment projects as needed including manual assembly, labeling etc. Look up recipient information on website for mail & packages that are insufficiently addressed. Manage customer inquiries regarding mail & shipping services. Maintain accurate records of employee & retiree lists. Principal Accountabilities: Mail Services: Sort, Look Up, deliver and post mail Delivery Services: Process inbound packages. Pick up & deliver mail. Sort, track & deliver freight Operate Pitney Bowes mail inserting machine Manage customer inquiries regarding mail and shipping services. Any other duties as assigned Required Qualifications: • High school diploma or equivalent • 1-2 years experience in mail & delivery services • Basic PC knowledge…Microsoft Outlook,Word & Excel • Ability to lift up to 35 lbs. • Effective verbal and written communication skills Preferred Qualifications: • 1-2 years of dock experience. • Electic Hand Jack / Forklift experience
    $34k-40k yearly est. 1d ago
  • Polar Chevrolet Service Advisor

    Walser Automotive Group 4.3company rating

    Customer service agent job in Saint Paul, MN

    Join a family-owned automotive leader with over 70 years of excellence. As a Service Advisor, you'll be the face of Walser Service - welcoming guests, coordinating with technicians, and ensuring every customer receives the exceptional care that defines our culture. Compensation: On Average $70,000 with potential to earn up to $115,000 or more based on incentives! Opportunities for growth and development What You'll Do Greet customers, perform vehicle walk-arounds, and write repair orders Serve as the main point of contact between customers and technicians Communicate clearly about services, timelines, and recommendations Use TruVideo and Estimating tools to create accurate, transparent service experiences Stage vehicles, assist with shuttle coordination, and maintain shop flow Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded What You'll Bring Automotive or customer service experience preferred Strong communication, organization, and multitasking skills Comfortable using Microsoft Office and DMS software Valid driver's license and clean driving record What's in it for you? Career Growth Skill Development Team-First Environment Recognition Programs Apply today and grow your career with Walser Automotive Group! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
    $70k-115k yearly 4d ago
  • Costco Free Sample Representative

    CDS (Club Demonstration Services 3.9company rating

    Customer service agent job in Saint Paul, MN

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. We're especially looking for team members who are available to work weekends, when customer engagement is at its peak! In this position, you'll: Drive sales by engaging customers and bringing brands to life through live events and product sampling. Work on weekends (Friday, Saturday, Sunday), when stores are busiest and your impact is greatest. What we offer: Competitive wages: $ 17.50 per hour Growth opportunities - We promote from within No experience needed - we provide full training and team support Weekend shifts on Friday, Saturday, Sunday Customizable benefits including medical, dental, vision, life insurance, wellness programs, and discounts through Associate Perks Now, about you: Are friendly, enthusiastic, and comfortable interacting with customers and store management Are 18 years or older Available to work 2+ shifts per weekend, Friday through Sunday. Available to work minimum 3 weekends per month. Can lift up to 50 lbs. and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work areas and equipment Have reliable transportation Demonstrate excellent customer service and teamwork Are a motivated self-starter who works well independently and with others Always put safety first in a retail environment If you're ready to make weekends work for you, we can't wait to meet you. Apply now and start making a difference where it matters most!
    $17.5 hourly 4d ago
  • Billing / Customer Service Rep - $1500 Signing Bonus

    Avtec Finishing 4.0company rating

    Customer service agent job in Minneapolis, MN

    Job Title: Billing / Customer Service (will train the right candidate) (Employment/staffing agencies - please do not reach out about this ad. We only hire direct.) Company/Location: Avtec Finishing / New Hope MN Shift: 6a - 3p M-Th + 6a - Noon F Pay: $25.00/hour (DOQ) Signing Bonus: $1500 (current employees are not eligible for signing bonus) We are looking for a candidate that has a high degree of attention to detail, organized, and can follow established billing processes to meet customer and company standards. It is a fast paced environment. Billing is the main focus. Contact with customers occurs when there are billing questions. Billing can get complicated, as each customer's needs are different. Good attendance is critical. ________ At Avtec Finishing, we dont just provide quality metal finishing we take pride in delivering precision, reliability, and outstanding customer care. As a member of our team, youll join a company that values its employees, rewards hard work, and offers opportunities for growth. Why You'll Love Working With Us Regular wage reviews: At 60 days, 6 months, and twice a year thereafter, with the opportunity to earn up to $1/hour more within your first 6 months based on performance. Robust benefits package: Medical, dental, vision, 401k, legal, pet insurance, and more. Company-paid perks: Life insurance, short-term & long-term disability, 401k matching, and training. Time off: Paid holidays, PTO, and Sick Time Extra rewards: Attendance incentives, performance bonuses, and opportunities for advancement. At Avtec, we believe every employee plays a vital role in our success. Thats why we invest in training, career growth, and recognition for your contributions. What You'll Do: As a Customer Service Representative, youll be the go-to liaison between our customers and The Lindgren Group. Youll work closely with our sales, production, and customer service teams to ensure every request is handled with accuracy and professionalism. Key Responsibilities: Accurate and timely billing; reconcile sales orders and invoices Provide support to outside sales reps with customer updates, quality issues, and new opportunities. Partner with internal teams on special handling or shipping requirements. Research and resolve customer credits and complaints. Cross-train in order entry, shipping, quoting, and expediting. Contribute to a culture of dependability, teamwork, and customer-first service. What We're Looking For Education/Experience: High school diploma or GED (preferred), strong computer/data entry skills, previous billing and customer service experience. Skills: Excellent organization, multitasking, and communication skills; ability to stay professional with diverse personalities. Must be able to work as a team and follow established billing processes. Dependability: Reliable attendance is essential we need team members we can count on! Physical Requirements: Able to lift and move 150 lbs. as needed. Language: Must be able to read, write, understand, and speak English Citizenship: Must be a US Citizen or authorized to work in the US Things to consider prior to applying: The Company follows strict security protocols that include securing (lock up) personal mobile devices and access is only allowed during authorized breaks and in authorized areas. Attendance is critical to our success and it is tightly managed. Ready to Join the Team? If youre motivated, reliable, and ready to build a rewarding career with a company that truly values its people, wed love to hear from you. Upload a current resume & answer the questions provided (completing this task provides a little insight into you and helps us determine the best candidates to interview). Thoughtful answers are expected. No need to reach out and verify if the application was received. If you receive an email/text response when you submitted the application, then you'll know it was received. If you are selected for an interview, you will be contacted via text/email. ( As part of our selection process, while onsite for an interview, you MUST PASS A BASIC MATH TEST within 10 minutes to move on to the interview phase.) Expect a response within 14 days of your application. Security: This position operates within a a secure manufacturing facility. All employees must adhere to strict security policies including restrictions on personal electronic devices, access control, and documentation procedures. Equal Opportunity Employer. The Lindgren Group, including Avtec Finishing and Nico Products, is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Veterans are encouraged to apply! Work Authorization / Security Clearance: The Lindgren Group must comply with ITAR (International Traffic in Arms Regulations). These regulations may restrict persons of non-US citizen status from working/participating/observing/or other forms of gathering knowledge about certain activities within the company. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. For more information on our company, visit:************************ PI3ce2d7bd91ba-31181-39189479
    $25 hourly 7d ago
  • Customer Service Representative/Teller

    Citizens Bank Minnesota 3.7company rating

    Customer service agent job in Lakeville, MN

    Hiring Full Time Position Competitive Wage, Comprehensive Benefits Package (Health, Dental, Vision, Disability & Life insurance) Description for Customer Service Representative/Teller: Citizens Bank Minnesota is looking for a high performing Customer Service Representative who loves working with people and has great attention to detail to take care of clients in our Lakeville Branch. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration. Job Responsibilities for the Customer Service Representative/Teller: Processing of daily financial transactions Opening new accounts Promoting products Providing first call resolution via telephone and electronic correspondences Seeking optimal solutions for client satisfaction Benefits of the Customer Service Representative/Teller: Comprehensive Benefits package including health, dental, vision, and life insurance Short- and Long-Term Disability 401k Plan Paid Time Off Citizens is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law. Requirements: Customer Service Representative/Teller Qualifications: High school diploma or equivalent. Computer and mathematical skills Cash Handling experience beneficial but not required Customer service experience beneficial but not required Compensation details: 19-25 Hourly Wage PI7d0f1a607fe1-31181-39154305
    $31k-39k yearly est. 7d ago
  • Team Member Relations Specialist

    Treasure Island Resort & Casino 4.1company rating

    Customer service agent job in Castle Rock, MN

    . Pay Rate: $25.00 an hour SUMMARY: To create positive team member relations through the administration of policy and procedures as well as the organization of team member events. Responsible for a high level of guest service as described in your departments guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with planning, organizing and implementing team member events such as picnics, holiday parties, feasts, giveaways, etc. and track results ensuring budgetary guidelines are followed Monitor, coordinate and deliver team member recognition programs such as luncheons / annual banquet, Way Program and service awards Update and monitor team member communications such as bulletin boards, electronic systems, newsletter, Gaming License information, etc. Assist with processing unemployment claims Process, mediate and document work-related issues (including harassment complaints and investigations) and follow up accordingly Process team members' attendance and performance related counseling's and administer attendance tracking in the HRMS Assist staffing with rehire status issues and internal team member transfers Be a resource for team members and management KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience 2 years Human Resources experience with an emphasis on employee services Experience processing unemployment insurance and handling counselings Skills Required: Accurate and detail-oriented Strong organizational skills Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Excellent problem-solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner creating a positive work environment Ability to manage projects in a timely and efficient manner while maintaining a budget Ability to adapt quickly to changing priorities REQUIRED TRAINING Treasure Island guest service training Human Resources Management System training Team Member Electronic Communications System training Any position-related training as determined by department manager PHYSICAL DEMANDS Must be able to walk and / or stand and sit for long periods throughout the day Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for team member events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally overtime may be required Occasionally must deal with angry or hostile individuals
    $25 hourly 2d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Customer service agent job in Richfield, MN

    Russell Tobin's client is hiring a Customer Service Representative in Richfield, MN Employment Type: Contract Schedule: 9am - 7pm CST (varies) Pay rate: $22-$24/hr Responsibilities: Serve as the primary point of contact for clients during the brokerage conversion Respond to incoming customer inquiries with professionalism and clarity Assist with account maintenance, online navigation, asset transfer questions, and documentation Follow procedures accurately while managing high-volume inquiries Provide a supportive, client-centered experience throughout each interaction Requirements: High school diploma or equivalent. 1+ year of relevant work experience, ideally in a contact center or customer-facing environment. Highly reliable with consistent attendance and a strong commitment to delivering excellent customer service. Strong communication, interpersonal, and telephone skills with the ability to handle client inquiries professionally. Detail-oriented and able to follow established procedures independently, with solid technical/computer navigation skills (Microsoft Office proficiency required). Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $22-24 hourly 2d ago
  • B2B Customer Service Representative ($50-60K)

    Ultimate Staffing 3.6company rating

    Customer service agent job in Eden Prairie, MN

    The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $50k-60k yearly 3d ago
  • Walser Nissan Burnsville Service Advisor

    Walser Automotive Group 4.3company rating

    Customer service agent job in Burnsville, MN

    Service Advisor - Walser Automotive Group Join a family-owned automotive leader with over 70 years of excellence. As a Service Advisor, you'll be the face of Walser Service - welcoming guests, coordinating with technicians, and ensuring every customer receives the exceptional care that defines our culture. Compensation: On Average $70,000 with potential to earn up to $115,000 or more based on incentives! Opportunities for growth and development What You'll Do Greet customers, perform vehicle walk-arounds, and write repair orders Serve as the main point of contact between customers and technicians Communicate clearly about services, timelines, and recommendations Use TruVideo and Estimating tools to create accurate, transparent service experiences Stage vehicles, assist with shuttle coordination, and maintain shop flow Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded What You'll Bring Automotive or customer service experience preferred Strong communication, organization, and multitasking skills Comfortable using Microsoft Office and DMS software Valid driver's license and clean driving record What's in it for you? Career Growth Skill Development Team-First Environment Recognition Programs Apply today and grow your career with Walser Automotive Group! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
    $70k-115k yearly 4d ago
  • Costco Free Sample Representative

    CDS (Club Demonstration Services 3.9company rating

    Customer service agent job in Maple Grove, MN

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. We're especially looking for team members who are available to work weekends, when customer engagement is at its peak! In this position, you'll: Drive sales by engaging customers and bringing brands to life through live events and product sampling. Work on weekends (Friday, Saturday, Sunday), when stores are busiest and your impact is greatest. What we offer: Competitive wages: $ 17.50 per hour Growth opportunities - We promote from within No experience needed - we provide full training and team support Weekend shifts on Friday, Saturday, Sunday Customizable benefits including medical, dental, vision, life insurance, wellness programs, and discounts through Associate Perks Now, about you: Are friendly, enthusiastic, and comfortable interacting with customers and store management Are 18 years or older Available to work 2+ shifts per weekend, Friday through Sunday. Available to work minimum 3 weekends per month. Can lift up to 50 lbs. and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work areas and equipment Have reliable transportation Demonstrate excellent customer service and teamwork Are a motivated self-starter who works well independently and with others Always put safety first in a retail environment If you're ready to make weekends work for you, we can't wait to meet you. Apply now and start making a difference where it matters most!
    $17.5 hourly 4d ago
  • Customer Service Representative I

    Treasure Island Resort & Casino 4.1company rating

    Customer service agent job in Cottage Grove, MN

    * Pay Rate: $18.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Answer incoming calls providing detailed information for the property (including amenities, promotions, events, and Passport club information), provide directions to the property and address complaints Manage reservations for the property including hotel, restaurants, dinner cruises and promotional events being sure to accurately quote rates Input detailed information into the Property Management System and accurately and efficiently processes advance deposit credit card information Alert Security to potential problems and emergencies Determine guest room numbers, extensions, request service follow-up calls and provide reservation confirmation numbers Assist in promotional events as needed KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year call center or reservation agent experience preferably in a hotel or casino environment Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Must be able to read and write English Proven to accurately type 35 wpm Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to maintain a fast paced work environment Ability to enthusiastically and professionally sell and / or up-sell property amenities Ability to speak in a clear, concise and pleasant voice Ability to answer a multi-line phone system in a professional and courteous manner Ability to operate phone and computer systems simultaneously Working knowledge of phone systems and computer applications PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing Must have a good sense of balance, and be able to bend and kneel infrequently Must be able to reach and twist occasionally Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 5 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed primarily in administration building but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals
    $18 hourly 5d ago
  • Outbound Call Center Support Specialist

    Ultimate Staffing 3.6company rating

    Customer service agent job in Bloomington, MN

    Job Responsibilities: Conduct telephone interviews to gather and document information (outbound calls). Maintain a professional demeanor and work environment. Deliver outstanding customer service during phone interactions. Communicate clearly and professionally with diverse audiences. Interview potential respondents via phone. Make 20-25 outbound calls per hour using provided phone numbers. Follow provided scripts during phone interactions. Engage with business professionals nationwide, screening and qualifying them for research purposes. Provide background information to research participants and secure their willingness to participate. Enter phone interaction data accurately, promptly, and verbatim. Requirements: Previous experience in a call center environment. Strong organizational skills, Microsoft Office proficiency, and the ability to collaborate in a small office, providing backup support as needed. Excellent computer skills and typing speed. Professional communication with both external clients and internal team members. High School Diploma or equivalent. Additional Details: Work Hours: Monday- Friday 9am-5pm Location: On-site in Bloomington, conveniently accessible by public transportation. Compensation: $20-22/hour depending on experience All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $20-22 hourly 2d ago
  • Walser Toyota Bloomington Service Advisor Team Lead

    Walser Automotive Group 4.3company rating

    Customer service agent job in Minneapolis, MN

    Service Team Lead - Walser Automotive Group Join a family-owned automotive leader with over 70 years of excellence. As a Service Team Lead, you'll oversee daily service operations, ensuring smooth workflows, exceptional teamwork, and outstanding customer satisfaction. Compensation: $70,000 - $100,000 annual salary: Base salary with incentive opportunities Opportunities for growth and development What You'll Do Lead and support service team operations and workflow Coordinate internal repair orders and communicate schedules with the Used Vehicle Team Manage approvals, deliveries, and tracking with the Recon department Process service invoices and warranty repair orders Oversee rental operations, vehicle deliveries, and cleanliness standards Partner with advisors and accounting to close out repair orders each month Support Express and Main Shop administrative functions Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded What You'll Bring 2+ years of automotive dealership or service leadership experience Strong organizational and communication skills General automotive knowledge and computer proficiency Bachelor's degree preferred, not required Valid driver's license and clean driving record What's in it for you? Career Development Paid Training Team-First Environment Recognition Programs Apply today and lead with purpose at Walser Automotive Group! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
    $70k-100k yearly 4d ago
  • Costco Free Sample Representative

    CDS (Club Demonstration Services 3.9company rating

    Customer service agent job in Eden Prairie, MN

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. What we offer: Competitive wages; $17.50 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner Are 18 years or older Available to work 2-3 shifts per week, including weekends Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours Perform job duties with a safety-first mentality in a retail environment Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can't wait to learn more about you. Apply Now!
    $17.5 hourly 4d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Blaine, MN?

The average customer service agent in Blaine, MN earns between $25,000 and $41,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Blaine, MN

$32,000
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