Customer service agent jobs in High Point, NC

Maddie Cakes Bakery is a delightful bakery and coffee shop that specializes in sweet treats, cupcakes, cookies, custom cakes, and everything in between. Our amazing coffee is brewed from local coffee beans provided by Magic Beans in Winston Salem. We take pride in providing a warm and welcoming atmosphere for our customers to enjoy our delicious offerings. Role Description This is a full-time, on-site role located in Advance, NC. The Customer Service/Barista will be responsible for greeting and assisting customers, preparing and serving coffee and bakery items, maintaining a clean and organized work area, and providing excellent customer service. The role includes taking orders, processing payments, and ensuring customer satisfaction. The candidate will also be expected to adhere to food safety and hygiene standards. Tips will be given in this position on top of pay that starts at $13/hr. Qualifications Possess strong Interpersonal Skills and excellent Communication skills Experience as a Barista and in Food Preparation- Preferred but not required. Adept at providing exceptional Customer Service Ability to work in a fast-paced environment and manage multiple tasks High school diploma or equivalent Previous experience in a bakery or coffee shop is a plus Flexibility to work various shifts, including weekends and holidays 2 Saturdays are required- 8:30am-4:30pm A positive attitude and a passion for customer service

Customer Service Representative** **Terms: Full-time** **Pay: $16/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. **Job Summary** As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. **Responsibilities** + Assist customers with issues and concerns they are experiencing during the use of the product and/or service + Document call-related information for auditing and reporting purposes + Maintain and update customer information as necessary + Upsell current customers on new or enhanced services **Qualifications** + High school diploma or GED + Customer service experience is a plus + Strong computer navigational skills + Familiarity with Microsoft Office applications (Word, Excel) + Excellent oral and written communication skills + Exceptional listening/comprehension skills + Professional and courteous + Customer oriented **Work Environment** + Regular work performed in a climate-controlled, call-center environment + Ongoing usage of phone and computer systems **Physical Demands** + Constant sedentary work **Benefits** + Health, dental, and vision coverage/HSA + PTO + Optional daily pay or weekly pay + 401K retirement plan + Leadership programs + Paid training and tuition reimbursement + Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies + Employee assistance program + Additional voluntary benefits **Next Steps** 1. Place an application 2. Complete your online assessment 3. Our team will review your application 4. If selected to move forward, our team will follow up directly \#AloricaJobs #GreensboroNC #Hiring DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights: 2 years' experience working with adults with a mental health diagnosis and/or substance use is required. This Opportunity:The Transitional Management Services Professional I is primarily responsible for supporting people in achieving their personal dreams and goals.What You'll Do: • Assess each person receiving services for their hopes, dreams, and desires and provide supports that facilitate achievement. • Support people receiving services in developing relationships in their community and with their natural supports. • Assist people receiving services in participating fully in their community consistent with the person's interests. • Ensure that the rights of each person receiving services are protected and promoted at all times. Assist people in developing advocacy skills, participating in advocacy efforts, and utilizing personal advocates. • Provide support as needed to meet the emotional, physical, and medical needs of each person supported. • Facilitate person-centered, effective, positive relationships with people receiving services using positive approaches that promote self-determination in all areas of life. • Provide input and recommendations into assessment and planning processes, and development of the individual's plan. • Implement person's plan fully, within the requirements of the service definition, and document as required by the service definition and agency policy. Accurately complete all required documentation, including but not limited to, goal completion, actions toward outcomes, incident reports, timesheets, etc. • Complete daily progress notes and communication log to assure appointments, goals, and interests are met. • Assist people receiving services with knowledge of emergency procedures and personal safety. Utilize effective judgment when dealing with safety issues, including but not limited to fire safety by conducting drills, inspecting equipment, and practicing safety procedures in the community. • Assist new staff and/or current staff with orientation, mentoring, and training. • Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas. • Follow service definition guidelines for services being provided. • Complete all other relevant responsibilities as assigned by the supervisor. • Drive and travel as required. Arrange for or provide transportation to people receiving services as required. Education We're Looking For:High School Diploma (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Experience working with adults with a mental health diagnosis and/or substance use disorder | 2 Years | RequiredSchedule:Monday-Friday (8:00am-5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service. Benefits Up to 4 weeks of vacation/paid time off Paid holidays (7 days) Performance based bonuses 75% Employer paid medical, dental, & vision insurance $25,000 of life insurance per employee Supplemental benefits (long-term, short-term, accident, etc.) 401(k) retirement plan with company match Monday-Friday, 8am-5pm Career path & advancement opportunities In-house training program Discounts on tires & automotive services Company supplied tools Paid weekly Basic Responsibilities Greet customers in a friendly and timely manner Answer incoming calls Schedule appointments for service and maintenance Listen and document customer requests on work order Consult with technician about customer's vehicle needs Determine cost of replacement parts and/or labor Generate and enter itemized estimate on work order Provide and explain estimate to customers Advise customers on necessary or recommended service(s) Review and send Digital Vehicle Inspection to customers Review services performed and warranties with customers Check out customer and thank them for their business Requirements Excellent communication and customer service skills Must be able to manage a fast-paced work environment Professional, well-groomed appearance Must have valid driver's license

Job Description Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service. Benefits Up to 4 weeks of vacation/paid time off Paid holidays (7 days) Performance based bonuses 75% Employer paid medical, dental, & vision insurance $25,000 of life insurance per employee Supplemental benefits (long-term, short-term, accident, etc.) 401(k) retirement plan with company match Monday-Friday, 8am-5pm Career path & advancement opportunities In-house training program Discounts on tires & automotive services Company supplied tools Paid weekly Basic Responsibilities Greet customers in a friendly and timely manner Answer incoming calls Schedule appointments for service and maintenance Listen and document customer requests on work order Consult with technician about customer's vehicle needs Determine cost of replacement parts and/or labor Generate and enter itemized estimate on work order Provide and explain estimate to customers Advise customers on necessary or recommended service(s) Review and send Digital Vehicle Inspection to customers Review services performed and warranties with customers Check out customer and thank them for their business Requirements Excellent communication and customer service skills Must be able to manage a fast-paced work environment Professional, well-groomed appearance Must have valid driver's license

Benefits: 401(k) Company parties Free food & snacks Paid time off Customer Service Representative / Inside Sales FASTSIGNS of High Point, NC has been serving the Triad area for over 25 years. Our mission is to provide each customer with the highest possible level of customer service while solving their visual communications challenges and developing new ideas using quality graphics. Do you have a visual communications challenge, but don't know where to start? FASTSIGNS of High Point, NC is more than ready to help. Our strategists, graphics experts and problem solvers will work with you to find the right mix of visual solutions so you can tell your story the way you want it to be told. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and sometimes at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. Here's a quick video to see what an Inside Sales Representative with FASTSIGNS is all about! ************************************************ Responsibilities Work with current and prospective customers, and be the first point of contact for walk-in, e-mail and telephone customers Provide exemplary customer service and build long-lasting relationships by embracing our core principles of being Quick, Clear, and Kind. Responding promptly to customer inquiries, communicating clearly to ensure understanding, and treating every interaction with kindness to create a positive customer experience. Give signage and design recommendations, prepare estimates, communicate with customers on order status and project completion Execute a variety of marketing functions, and maintain an attractive retail environment Help as needed with reports, required paperwork, and shipping Enjoy being involved in daily team meetings, and be intimately involved in the success of the FASTSIGNS Center Typical Physical Demands Ability to work under pressure and tight deadlines Ability to stand for long periods of time. Ability to lift 25 or more pounds. Present and maintain a good driving record. Flexibility to lean over a waist-high table and use back and forth hand motion to apply vinyl letters and graphics to a substrate when needed. Qualifications Outgoing, responsive, eager to learn and with a desire to succeed Great verbal and written communication skills Strong organizational and time management skills Experience in resolving customer satisfaction issues Proficient with computer and internet skills, including Microsoft Office Basic Math Skills 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Benefits Competitive Base Salary + Commissions + Bonuses Paid Vacation and Holidays Formal Ongoing Training Outside Sales Certification Program Dental and Vision Program available 401K benefits Creative work environment Team Culture Monday-Friday 8AM-5PM Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Discover your next career! Make Your Statement with us! Apply today! Get inspired by this video ************************************************ FASTSIGNS of High Point is an Equal Opportunity Employer. Compensation: $19.00 - $19.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

The Customer Sales and Service representative administers claims and manages interaction with customers by reviewing all customer claims, supporting photos, and customer information and documentation. This position also manages customer calls, supplying information and updates to customers. The Customer Sales and Service representative utilizes the CRM to communicate with customers and technicians. Essential Functions Compose grammatically correct correspondence such as claim notes, e-mails and any other form of internal or external written communication. Transpose claims from client portals into existing system for service. Manager a high volume of inbound calls. Required Competencies and Experience Excellent oral, written and interpersonal communication skills. Excellent telephone etiquette. Strong analytical and critical thinking skills to collect and interpret data to effectively and efficiently solve problems. Ability to sit and work on a computer with a headset for long periods of time. Computer proficiency. High School Diploma or GED. 2+ years previous customer service experience. What You'll Love About Working Here Comprehensive benefits package including: Medical, Dental, Vision, Life & Disability Insurance 401k options Generous PTO Policy includes 2 weeks of PTO accrual in the first year40 Optional 4 day/40 hour week available EEO Statement Furniture Solutions Network is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experience within our workforce.

Job Description Kaplan Early Learning Company is growing and seeks to hire a Customer Engagement Analyst (On-site). For over 50 years, Kaplan Early Learning Company has been a champion for children. From our research-based curricula to enriching classroom environments and innovative technology solutions, Kaplan's products and services inspire a lifelong love of learning in children and educators. At Kaplan, we come to work every day knowing that we are making an impact on children, families, and educators not only in our local communities, but around the world! We are a national leader in the early childhood educational market, and we remain focused on what makes our organization different - Our People! If you are looking to join an organization where your talents are recognized, we're the team to join. It's often said when you join the Kaplan team you never want to leave - so prepare yourself to partner with a passionate staff who celebrates an average tenure of 15 plus years! About the Position: Incumbent will work independently to support and drive our sales growth initiative, profitability, and our commitment to quality customer service by focusing on evaluating, auditing customer requirements and our ability to meet those needs as efficiently as possible. The position will contribute to the overall success and profitable growth of the company by evaluating customer order requirements and product inventory status to effectively identify substitutions, will assist with labor assignments, status confirmations, order status, and delivery requirements of K-trucks or Special Delivery Orders while communicating between service, Traffic, the customer, and the sales representative. The staff member is charged with partnering with internal departments, primarily those that are customer-facing, to develop and drive execution plans for customer engagement success with Merchandising, Playground, Sales, Purchasing, Customer Support, and Operations to ensure customer requirements are executed against and met. Additionally, the incumbent will create and provide an analysis of various reports to ensure company leadership is informed and kept up to date on key performance indicators. Includes responsibility to audit individual employees' adherence to processes and procedures, identifying agents for additional training opportunities. Job Hours: Monday - Friday 8:00AM - 5:00PM (On-site) Position Responsibilities Include: Independently monitor and record customer requirements in our systems to proactively ensure customer satisfaction, support sales, and help customer service agents meet those requirements. Analyze data and directly partner with Merchandising, Purchasing, Customer Support, and Operations regarding customer feedback, percentage of order completions, special attention follow-ups, attendance, phone reports, and execution against correct processes. Serve as a specialist in k-truck deliveries, working to ensure delivery needs are met with temporary labor, install specialists, and order fulfillment. Develop and maintain comprehensive knowledge of Hubspot, PeopleSoft, and other software to create improved processes as identified. Develop and maintain comprehensive knowledge of specific order requirements and guidelines, including customer account knowledge. Proactively identify agents who need remedial or enhanced training in daily duties. Ensure appropriate information is communicated to Customer Support staff members for appropriate customer action. Explore, identify, and make recommendations to create more efficient procedures and communication in customer engagements. Collaborate with internal departments, establish, and lead meetings to discuss/propose areas of enhancement or alternative strategies that drive customer loyalty and internal excellence. Assist management in driving implementation and successful outcomes. Collaborate with management on special projects to drive exceptional customer engagements. Position Requirements Include: Degree preferred. 5+ years of related experience in B2B client services or a customer service leadership role working with internal/external customers. Comprehensive industry-specific knowledge of Kaplan and company internal processes required. Ability to think strategically, creatively, and analytically required. Proficiency in using MS Excel and Word required. Strong knowledge of PeopleSoft with the ability to build queries or to learn query-building skills. Strong knowledge of Hubspot preferred. Self-motivated and proactive with excellent organizational, communication, and prioritization skills required. Exceptional work ethic and flexible to changing business demands required. Ability to perform under pressure and achieve deadlines required. Demonstrate enthusiasm towards colleagues and customers required. Ability to build effective working relationships with others, inside and outside the organization required. Acts with a sense of urgency required. Advanced problem-solving skills and a keen attention to detail required. Benefits Include: Competitive pay rate Paid Time Off including holidays Paid Maternity/Paternity Leave Supplemental Program Childcare Discounts Medical, Dental, Vision Insurance Matching 401(k) Plan plus a suite of financial educational services to include consultations with licensed representatives Short-term disability and long-term disability income replacement programs through Voya Insurance Educational Tuition Assistance Verizon and AT&T Discount YMCA Discount Employee Referral Bonus LifeMart Discount Shopping Website Kaplan Outlet Center Discount Pet Insurance Please include your salary range requirement. Kaplan Early Learning Company is an Equal Opportunity Employer. We embrace differences, welcome diversity and value a culture of respect.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

ABOUT US: Quality Enclosures, Inc. manufactures the highest quality shower enclosures and tempered glass with unmatched customer service. Consisting of multiple tempering and manufacturing facilities throughout the eastern United States, Quality Enclosures is a family-owned and operated company devoted to our employees - YOU make us the best at what we do! The Quality Enclosure philosophy is “hire to retire” and we're excited to have you join our growing family. POSITION SUMMARY: As a key member of the senior management team, the Mid-Atlantic Director of Operations is responsible for the overall operational performance and business results of manufacturing and transportation operations in Albemarle, NC; Marietta, GA; and Murfreesboro, TN. This role provides strategic and hands-on leadership across operations, safety, quality, and transportation to ensure consistent execution of company objectives. Reporting directly to the Chief Operating Officer, the Director of Operations has full accountability for budgets, staffing, payroll, production planning and scheduling, and execution of all manufacturing activities. Success in this role is measured through disciplined focus on SQDC-Safety, Quality, Delivery, and Cost-with an unwavering commitment to employee safety, product excellence, on-time delivery, and sustainable profitability. KEY RESPONSIBILITES: Operational & Strategic Leadership Provide leadership and oversight for manufacturing operations, quality, safety, and transportation across multiple locations. Translate organizational strategy into executable operational plans, ensuring alignment with corporate goals. Establish functional objectives, KPIs, and scorecards to drive accountability and performance. Advance operational excellence initiatives through data analysis, trend evaluation, and continuous improvement. Performance Management & Reporting Document and communicate daily and weekly operational performance using established tools, including operations scorecard, daily operations update reports, POO updates and FG reporting. Analyze performance metrics and recommend corrective actions to improve efficiency, quality, delivery, and cost control. Safety & Compliance Lead all aspects of workplace safety, fostering a culture where safety is a core value and shared responsibility. Ensure ongoing teammate education, awareness, and compliance with safety policies and procedures. Manage accident response and investigation processes, including first-call responsibilities, root-cause analysis, and reporting. Maintain compliance with OSHA, DOT, and other applicable federal, state, and local regulations. Anticipate emerging regulatory requirements and implement proactive compliance measures and internal controls. Quality & Continuous Improvement Establish and execute production, quality, productivity, and safety strategies that support consistent, high-quality output. Partner with cross-functional teams to drive organizational excellence and continuous improvement initiatives. Share insights, best practices, and recommendations to support strategic decision-making. Transportation & Fleet Management Collaborate closely with the transportation department to effectively manage fleet operations. Ensure safe, compliant, and cost-effective transportation operations that support on-time delivery commitments. People Leadership & Development Build, lead, and develop high-performing teams through coaching, accountability, and performance management. Promote and model the Quality Enclosures brand, values, and culture across all locations. Support talent development through training, professional development, and succession planning. QUALIFICATIONS: Required Minimum 5+ years of progressive leadership experience in a manufacturing environment. Demonstrated success leading multi-site operations and driving measurable results. Strong change-management capability with the ability to lead through growth and transformation. Proven strengths in analytical thinking, decision-making, organization, and attention to detail. Excellent leadership, coaching, and communication skills. Preferred College degree or technical education. Experience with manufacturing operations, safety programs, and DOT regulations. PHYSICAL DEMANDS: Ability to work effectively in both production and office environments. Frequent standing, walking, and sitting throughout the workday. Flexibility to work extended or non-standard hours as business needs require. Ability to wear required Personal Protective Equipment (PPE) and maintain strong situational awareness. This includes but is not limited to, the duties and responsibilities noted above. The essential functions of this job description are not exhaustive and may be supplemented. Quality Enclosures is an EOE / Drug-Free Workplace

Turn your calling into a career with North Carolina Baptist Aging Ministry, a ministry of Baptist Children's Homes of NC. OUR MISSION: To provide Help for the Journey to aging adults 65+ in ways that help them maintain their independence and enjoy quality of life. OUR HISTORY: NCBAM was founded in 2009. The ministry is funded by the Baptist State Convention of North Carolina and administered by Baptist Children's Homes. OUR CALL CENTER: In addition to referring callers to community resources, NCBAM Call Center Specialists connect North Carolina's frail aging (65+) with church volunteers who share God's love my meeting needs for wheelchair ramps, grab bars, smoke alarms, light yard work, and friendly visits. Our team members are privileged to pray with callers. Visit ncbam.org to learn more about the mission of North Carolina Baptist Aging Ministry. ------------------------------------------ Job Title: Call Center Specialist, part-time Location: Thomasville, NC Method to Apply: bchcareers.org ------------------------------------------ SUMMARY The Call Center Specialist handles inbound and outbound calls (from a specific region) for the North Carolina Baptist Aging Ministry. The Call Center Specialist is the point of contact for aging adults, church volunteers, and community partners. Call Center Specialists treat each caller with courtesy and professionalism and assists clients with prioritizing their needs, connecting them with resources, and/or finding volunteers (from the NCBAM database) to meet their need. Employee must be available to work up to 27 hours per week between 9:00am and 5:00pm, Monday through Friday as scheduled by the Call Center Director. QUALIFICATIONS: * Associate Degree required * Excellent verbal, listening and written communication skills, with the ability to positively represent the agency to internal and external contacts * Must be proficient in Microsoft Office * Must be able to prioritize and complete multiple tasks in a timely manner * Has experience operating standard office equipment * Must maintain confidentially * Experience with data entry preferred * Meets qualifications for employment as outlined in the agency's personnel policies ESSENTIAL DUTIES AND RESPONSIBILITIES: * Answers all phone calls in a professional, prompt and courteous manner * Connects church volunteers to frail aging adults in need * Enters data accurately and in a timely manner into the NCBAM database * Provides information, resources, and assistance to clients * Assures messages are forwarded to the appropriate staff member * Maintains a clean and orderly work area * Serves on committees for NCBAM team as requested * Assists each client with prioritizing their need * Offers information and resources when needed * Other duties as assigned Professionalism/Teamwork: * Represents the agency to various individuals, groups, and the public in a professional manner * Works closely and communicates effectively with Regional Director * Participates in NCBAM team meetings and events * Works with all BCH employees in a professional manner Reporting: * Works under the supervision of the Call Center Director * Keeps supervisor informed of any significant events which may arise * Participates in 90 day and/or annual performance evaluation CONFIDENTIAL DATA: Complies with agency policies and procedures concerning confidentiality and HIPPA regulations involving all aspects of client information, which include day to day care of the children, case records, family information, medical information, psychological services, etc. which if disclosed, would have adverse internal and/or external effect, and could result in termination of employment. Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected. Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected. EQUIPMENT: Ability to operate standard office machines such as copier, computer, fax, etc. Ability to work within Microsoft Office Applications, popular web browsers and other software applications. LANGUAGE SKILLS: Ability to read, analyze, and interpret general information. Ability to effectively communicate with others, including managers, clients, customers, and the general public. CONTACT WITH OTHERS: Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected. MATHEMATICAL SKILLS: Excellent mathematical skills and the ability use accounting software and calculator to calculate figures. MENTAL / VISUAL / AUDITORY DEMAND: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and ability to draw conclusions. Specific vision abilities required by this job include close vision, and ability to adjust focus. Must be able to talk and hear both in person and on the telephone. CONFIDENTIAL DATA: Complies with agency policies and procedures concerning confidentiality and HIPAA regulations involving all aspects of client information, which include day to day care of the residents, case records, family information, medical information, psychological services, etc which if disclosed, would have adverse internal and/or external effect, and could result in termination of employment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and stand, bend, stoop, squat, kneel, use hands and fingers, walk, reach with hands and arms, and occasionally lift equipment weighing up to 30 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job; usually equating to normal office working conditions.

Frank Myers Auto Maxx is looking to interview as many as 24 smiling, happy, fun and POSITIVE people to handle in/outbound calls and appointment setting for customers. If you have the 'gift of gab' and are comfortable handling scripted calls, please apply. Automotive knowledge is helpful, but is not a requirement. Immediate training and ongoing support are provided.You will join a small team in a highly collaborative and upbeat department. Responsibilities Include The Following: Outbound lead follow-up: Internet inquiries, Unsold traffic, lease renewals,etc. Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales appointments Confirm appointments and re-schedule missed appointments Purify and update customer changes in database. Contact current customer base on current marketing incentives. Making popcorn, coffee (opening shift) Cleaning coffee bar and popcorn maker (closing shift) Job Requirements Confident and professional phone manners Strong computer and Internet skills Call Center, collections, inside sales experience is a plus Strong record of positive Customer Satisfaction results Submit to and successfully complete pre-employment drug test This is a full time position Competitive Pay + bonus + paid training and more! We are conducting interviews NOW Monday-Friday from 10am until 6pm. Please send resume in advance to speed up the process. Our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. If this sounds appealing to you, please respond with your professional resume. Thank you for your interest in Frank Myers Auto Maxx. We are an equal opportunity employer and drug free workplace.

***Earn up to $16 per hour - Bonus Opportunities paid Biweekly*** ***Paid Holidays - Paid Time Off - Paid Training - Benefits Package available*** ***Full time, Monday - Friday, Day shift*** The Customer Service Representative/Call Center Agent represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and ensuring that customers receive accurate information politely and promptly. Essential Job Requirements Must have the ability to work independently with little or no supervision and meet the minimum requirement of number of calls answered per day. Draws from all available resources, policies, supervisors and state system to answer all inquiries, recognizes case issues as they develop in order to reduce workload. Shows a high level of enthusiasm in serving customers and improving team performance, willing to obtain and increase knowledge to assist the team and call center. Regular and timely attendance. Other duties as assigned. Required Education A high school diploma or equivalent required. A degree or certificate in a related field preferred Required Experience Call center experience preferred. Computer experience and typing proficiency required. YoungWilliams is an equal opportunity employer.

Job Title: Service Writer Company: D.H. Griffin Companies Employment Type: Full-Time About Us D.H. Griffin Companies is a leader in demolition, environmental, and construction services. With decades of experience and a commitment to excellence, we pride ourselves on delivering high-quality service and maintaining a strong team-oriented culture. Position Summary We are seeking a knowledgeable and organized Service Writer for our Maintenance team with a strong background in heavy equipment repair. This role is essential in coordinating maintenance activities, managing service documentation, and ensuring effective communication between technicians, vendors, and internal teams. Key Responsibilities * Coordinate repairs and maintenance for heavy equipment. * Create and manage service orders and work requests. * Communicate effectively with technicians, vendors, and internal departments. * Maintain accurate records using maintenance management systems. * Provide excellent customer service to internal and external stakeholders. Required Qualifications * Minimum of 5 years of experience in heavy equipment repair * Proficient with computers and common software applications * Strong organizational and documentation skills Preferred Skills * Experience with maintenance management systems (e.g., CMMS). * Experience with HCSS Equipment360 a plus * Ability to prioritize repairs efficiently * Excellent customer service and interpersonal skills * Effective verbal and written communication abilities Why Join Us? * Competitive compensation and benefits. * Stable, long-term employment with a respected industry leader * Opportunities for growth, cross-training, and advancement * Supportive team environment with hands-on leadership D.H. Griffin Companies offer full benefits, including paid vacation and holidays, 401K w/ company matching, flexible spending program, health & dental through Blue Cross Blue Shield and more. Get rewarded for your achievements, with hourly pay and advancement opportunities and appreciate a positive company culture. Learn more about our company @ ****************** D.H. Griffin Companies is an Equal Employment Opportunity Employer

Job Description Service Dispatcher Are you a fun, upbeat, and perky person even BEFORE you have your daily intake of coffee? Are you a hard-working, dedicated, and knowledgeable person that's ready to join an amazing team and grow within a company? Yes, you say?! Excellent! Then let me tell you about our company, Jay's Heating, Air & Plumbing, and what we're looking for... Aside from our exceptional 5-star service commitment, one of the biggest elements that make Jay's stand out is that we have an awesome company culture. We are a growing company and looking to add exceptional Service Dispatcher to help us achieve profitable revenue while naturally exemplifying our core values of Always Doing the Right Thing, Always Growing, Can-Do Attitude, Be Kind, and Deliver Wow Customer Service! If you are a motivated people person and are obsessed with delivering superior service, then keep reading! What We Offer Core Values: Always Do the Right Thing Always Growing Can-Do Attitude Be Kind - The Golden Rule Deliver WOW customer service Stability: Family Oriented and family-owned business since 2005. Jay's is one of the largest & most established Home Services business in the surrounding areas and we're just getting started! Engaged: Positive, team-focused work environment with great employee engagement Always Growing: Ongoing Professional & Personal Development Training Opportunities Fun & Focused! We work hard and play hard - we're a fun team of rock-stars with can-do attitudes who are driven, focused, and have a strong work ethic Community Focus: Established brand with a great reputation - We are dedicated to supporting our community, our veterans, and many local and global causes for the greater good Destination Employer: Established brand with a great reputation & a strong focus on our company culture Our Standard: We pride ourselves in providing a 5-star customer service experience and it shows with 750+ Google reviews (industry average is 200); & over 350 5-star reviews on Facebook, (industry average is 30); & over 350 5-star reviews on Facebook; & over 3,000 5-star reviews on all review platforms. Hours: Monday - Friday 8am - 5pm Benefits: Company Paid Medical and Life for the full-time employee, Dental, and Vision for the full-time employee and their families, with other coverage that can be added, Paid holidays and paid time off, 401k w/ company match, Growth and advancement opportunities, Professional Development What you will be doing: This individual will maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Maintain clear and concise communications with department managers, employees and company customers, including keeping customers apprised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Assist technicians with quoting repairs as needed. Ordering parts and receiving PO's. Staging parts as needed to technicians. Our Ideal Candidate Will Have: 3+ years experience in customer service, scheduling or project management Strong Communication and People Skills Ability to multitask and expert problem solving skills Proficiency in Microsoft Office & Web-Based Software Navigation Project management, scheduling or similar experience preferred Geographical knowledge of service area or map reading skills Focused attention to detail (they will have at least read this entire job posting!) If you feel like this is the career path for you, then click APPLY to submit your resume an email will follow with the remaining steps.

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. Skill Set Overview: • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. MARTINSVILLE SPEEDWAY Located in southern Virginia near the North Carolina border, Martinsville Speedway was built in 1947 by its founder H. Clay Earles. The track is the only venue to host NASCAR's top series every year since its inception. Martinsville Speedway conducts three major race event weekends each year. The track annually hosts the NASCAR Cup Series races in the spring and in the fall, the NASCAR Xfinity Series in the fall, the NASCAR Camping World Truck Series in the fall, the NASCAR Whelen Modified Series race in spring, and the ValleyStar Credit Union 300 NASCAR's biggest, richest and most prestigious Late Model Stock Car race. Martinsville Speedway is looking for part-time, ticketing event staff for NASCAR and other events throughout the year. DUTIES: Work event days selling tickets to customers via Provenue ticketing system. Handle will-call requests. Provide exceptional customer service while processing orders. Accurately balance cash drawer at the end of shift. Develop a working knowledge of Martinsville Speedway pricing, policies, procedures and general event information. As the first line for guest questions, Event Ticketing Staff must be able to answer questions or direct guests in the proper direction. Assist guests with questions regarding directions, information about the facility and parking assistance. Assist with other duties assigned by management. QUALIFICATIONS: Proven job reliability and strong work ethic. Ability to take and follow direction. Exceptional communication skills. Possess strong computer skills. Must be able to pass a background check. Comfortable working in a fast paced, high energy environment. Event staffing or ticket sales experience preferred, but not required. Flexible schedule during the event. Previous cash handling experience preferred. Reliable transportation to and from Martinsville Speedway. Apply Now! Learn more about this role and our team by applying at ********************** for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on LinkedIn and X for future opportunities and company news.

Description: ABOUT US: Quality Enclosures, Inc. manufactures the highest quality shower enclosures and tempered glass with unmatched customer service. Consisting of multiple tempering and manufacturing facilities throughout the eastern United States, Quality Enclosures is a family-owned and operated company devoted to our employees - YOU make us the best at what we do! The Quality Enclosure philosophy is “hire to retire” and we're excited to have you join our growing family. POSITION SUMMARY: As a key member of the senior management team, the Mid-Atlantic Director of Operations is responsible for the overall operational performance and business results of manufacturing and transportation operations in Albemarle, NC; Marietta, GA; and Murfreesboro, TN. This role provides strategic and hands-on leadership across operations, safety, quality, and transportation to ensure consistent execution of company objectives. Reporting directly to the Chief Operating Officer, the Director of Operations has full accountability for budgets, staffing, payroll, production planning and scheduling, and execution of all manufacturing activities. Success in this role is measured through disciplined focus on SQDC-Safety, Quality, Delivery, and Cost-with an unwavering commitment to employee safety, product excellence, on-time delivery, and sustainable profitability. KEY RESPONSIBILITES: Operational & Strategic Leadership Provide leadership and oversight for manufacturing operations, quality, safety, and transportation across multiple locations. Translate organizational strategy into executable operational plans, ensuring alignment with corporate goals. Establish functional objectives, KPIs, and scorecards to drive accountability and performance. Advance operational excellence initiatives through data analysis, trend evaluation, and continuous improvement. Performance Management & Reporting Document and communicate daily and weekly operational performance using established tools, including operations scorecard, daily operations update reports, POO updates and FG reporting. Analyze performance metrics and recommend corrective actions to improve efficiency, quality, delivery, and cost control. Safety & Compliance Lead all aspects of workplace safety, fostering a culture where safety is a core value and shared responsibility. Ensure ongoing teammate education, awareness, and compliance with safety policies and procedures. Manage accident response and investigation processes, including first-call responsibilities, root-cause analysis, and reporting. Maintain compliance with OSHA, DOT, and other applicable federal, state, and local regulations. Anticipate emerging regulatory requirements and implement proactive compliance measures and internal controls. Quality & Continuous Improvement Establish and execute production, quality, productivity, and safety strategies that support consistent, high-quality output. Partner with cross-functional teams to drive organizational excellence and continuous improvement initiatives. Share insights, best practices, and recommendations to support strategic decision-making. Transportation & Fleet Management Collaborate closely with the transportation department to effectively manage fleet operations. Ensure safe, compliant, and cost-effective transportation operations that support on-time delivery commitments. People Leadership & Development Build, lead, and develop high-performing teams through coaching, accountability, and performance management. Promote and model the Quality Enclosures brand, values, and culture across all locations. Support talent development through training, professional development, and succession planning. QUALIFICATIONS: Required Minimum 5+ years of progressive leadership experience in a manufacturing environment. Demonstrated success leading multi-site operations and driving measurable results. Strong change-management capability with the ability to lead through growth and transformation. Proven strengths in analytical thinking, decision-making, organization, and attention to detail. Excellent leadership, coaching, and communication skills. Preferred College degree or technical education. Experience with manufacturing operations, safety programs, and DOT regulations. PHYSICAL DEMANDS: Ability to work effectively in both production and office environments. Frequent standing, walking, and sitting throughout the workday. Flexibility to work extended or non-standard hours as business needs require. Ability to wear required Personal Protective Equipment (PPE) and maintain strong situational awareness. This includes but is not limited to, the duties and responsibilities noted above. The essential functions of this job description are not exhaustive and may be supplemented. Quality Enclosures is an EOE / Drug-Free Workplace Requirements:

Job Description Frank Myers Auto Maxx is looking to interview as many as 24 smiling, happy, fun and POSITIVE people to handle in/outbound calls and appointment setting for customers. If you have the 'gift of gab' and are comfortable handling scripted calls, please apply. Automotive knowledge is helpful, but is not a requirement. Immediate training and ongoing support are provided.You will join a small team in a highly collaborative and upbeat department. Responsibilities Include The Following: Outbound lead follow-up: Internet inquiries, Unsold traffic, lease renewals,etc. Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales appointments Confirm appointments and re-schedule missed appointments Purify and update customer changes in database. Contact current customer base on current marketing incentives. Making popcorn, coffee (opening shift) Cleaning coffee bar and popcorn maker (closing shift) Job Requirements Confident and professional phone manners Strong computer and Internet skills Call Center, collections, inside sales experience is a plus Strong record of positive Customer Satisfaction results Submit to and successfully complete pre-employment drug test This is a full time position Competitive Pay + bonus + paid training and more! We are conducting interviews NOW Monday-Friday from 10am until 6pm. Please send resume in advance to speed up the process. Our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. If this sounds appealing to you, please respond with your professional resume. Thank you for your interest in Frank Myers Auto Maxx. We are an equal opportunity employer and drug free workplace. Powered by JazzHR MzSkDbJsrW