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Customer service agent jobs in Spring Valley, NV - 513 jobs

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Customer Service Representative
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Customer Retention Representative
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Client Service Specialist
Representative
Customer Relations Representative
Call Center Operator
  • Customer Service Representative / Office staff

    Camping Companies Inc. 3.5company rating

    Customer service agent job in Las Vegas, NV

    Duties will be performed in the Repossession and/or Auto Lending Industries - including Skip Tracing, Account Management, Collections, & Customer Support. Employees should have a high level of knowledge regarding all areas of investigation, collateral recovery, and customer service. Employees are expected to provide the highest level of customer service to our clients, have a passion for the business, and be willing to go the extra mile for our clients! - Must be at least 20 years old. - You should have experience utilizing Re-Pros software and/or other repossessions software management products. - Have experience in customer service, skip-tracing services, investigations or account services. With knowledge of the repossession process and the complexities involve in it. - Be proficient in computer software applications such as Internet Explorer, Groupwise, and Microsoft Word and Excel. - Have the ability to multi-task and deal with accounts appropriately in a high-stress environment - including updating, receiving, assigning, organizing, & follow up. - Be team & task oriented and skilled at time management. - Understand and be able to follow the laws and regulations that govern the asset recovery profession. - Be able to answer calls from clients and provide appropriate, professional, accurate and timely information. - Communicate professionally with clients to assist in the development of client relationships and new client development. - Be willing to work whatever hours needed when necessary. - Be willing to take and pass the Certified Asset Recovery Specialist (CARS) exam.
    $30k-37k yearly est. 3d ago
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  • Customer Relations Representative - State Farm Agent Team Member

    Bree Buckles-State Farm Agent

    Customer service agent job in Las Vegas, NV

    Benefits: 401(k) Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Signing bonus Training & development Vision insurance Company Overview: Bree Buckles - State Farm Agent an innovative and dynamic force in the insurance industry, is on the lookout for passionate and ambitious individuals to join our team as Customer Relations Representative - State Farm Agent Team Member. If you're a go-getter with a knack for building relationships, this is an exciting opportunity to kickstart your career in insurance sales with a forward-thinking company. Job Description: As a Customer Relations Representative - State Farm Agent Team Member, you will be part of a collaborative team focused on reshaping the way insurance is approached. We're seeking individuals who are tech-savvy, socially connected, and eager to make a meaningful impact. Your responsibilities will include: Engaging with potential clients through various channels, including social media and digital platforms. Educating younger demographics on the importance of insurance and tailoring solutions to their unique needs. Leveraging modern sales techniques and technology to reach and exceed sales targets. Participating in ongoing training programs to stay updated on industry trends and product knowledge. Building a personal brand within the community through networking and events. Qualifications: Enthusiastic and self-motivated with a passion for sales. Excellent communication skills, especially in the digital space. Tech-savvy and comfortable using social media platforms for networking and lead generation. Ability to adapt to a fast-paced and evolving work environment. Eagerness to learn and grow within the insurance industry. Requirements: High school diploma or equivalent; college degree is a plus. Previous sales experience or a strong desire to pursue a career in sales. Familiarity with social media platforms and digital communication tools. A positive and proactive attitude towards challenges. Willingness to obtain relevant insurance licenses (training will be provided). How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! ******************* Bree Buckles - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
    $32k-43k yearly est. 3d ago
  • Front Desk/ Customer Service/ Weekly Pay

    Ascend Staffing

    Customer service agent job in Las Vegas, NV

    Apply today, work tomorrow, and get paid weekly! Looking for work experience? We're hiring now for Customer Service Specialist in Las Vegas, NV - What we offer. Weekly pay of $19.00 per hour. Direct deposit & debit card payment options. Health, visio Customer Service, Customer Service Specialist, Front Desk, Customer Experience, Staffing, Retail
    $19 hourly 2d ago
  • Member Experience Associate - P&C License Preferred

    AAA Northern California, Nevada & Utah 4.1company rating

    Customer service agent job in Las Vegas, NV

    The Member Experience Associate (MEA) is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to del Associate, Member Services, Customer Service, Experience, Product Sales, Operations, Automotive, Business Services
    $29k-45k yearly est. 3d ago
  • Customer Service Specialist

    Boxabl 3.2company rating

    Customer service agent job in Las Vegas, NV

    Boxabl is an innovative construction manufacturing company based in Las Vegas, NV. Our mission is to significantly lower the cost of home ownership for everyone by designing high-quality auxiliary dwelling units that meet the highest standards of quality, strength, and sustainability. At Boxabl, we value hard-working individuals who thrive in fast-paced, ever-changing environments. If you want to live a life with real purpose, work alongside a wildly talented group of professionals to make a real difference, join us as we work to solve the national housing crisis! Job Summary In the role of Customer Service Specialist, you are the voice of Boxabl-the first point of contact for our customers. Your mission is to provide friendly, knowledgeable, and solution-focused service that builds loyalty and keeps our clients informed and excited about our groundbreaking products. Job Duties and Responsibilities Provide introductory and product info to new customers Respond to customer calls, emails, and inquiries promptly Ensure ongoing satisfaction by following up after purchases Troubleshoot product-related concerns Handle inbound leads via text, email, or phone call Qualify leads to send to our internal and external sales team Escalate complex issues when needed Collaborate with the customer service team on communication strategies Assist with other tasks as assigned Experience and Education Excellent interpersonal and communication abilities Analytical and problem-solving skills Ability to multitask and manage a high volume of interactions Strong time management and organizational habits Positive attitude with patience and professionalism Team-oriented with a collaborative mindset Work Environment/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an open office environment that allows for collaboration inside and outside of your department. You must be able to operate standard office equipment (desktop, laptop, printer, scanner, etc.). Must be able to walk short distances and within the factory occasionally to perform job duties when necessary. You may be stationary at a laptop or desktop computer for most of your day creating and compiling, preparing, and analyzing data that may include extensive reading and/or research. May have to express or exchange ideas verbally to clients or the public and to convey detailed spoken instructions to other employees accurately, loudly, or quickly. Equal Opportunity Statement for Employment: Boxabl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. Boxabl expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status
    $28k-36k yearly est. 3d ago
  • Customer Experience Associate

    Army & Air Force Exchange Service 4.0company rating

    Customer service agent job in Las Vegas, NV

    The Exchange is committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our E Customer Experience, Associate, Experience, Customer
    $19k-29k yearly est. 2d ago
  • Customer Service Representative

    Ashley Furniture 4.1company rating

    Customer service agent job in Las Vegas, NV

    For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction. Duties include processing sales orders, handling payments, managing store administration tasks, and offering clerical support for accounting functions. By delivering an effortless and enjoyable shopping experience, this position contributes to building strong customer relationships and driving business growth. What You'll Do Provide exceptional service to all Ashley guests, ensuring a professional and welcoming presence. Address customer issues in person, over the phone, and via email, taking detailed notes and resolving problems positively and helpfully. Respond to customer inquiries about sales, billing, and delivery, scheduling deliveries, and coordinating with the sales team as needed. Process sales orders accurately and efficiently, following cash handling procedures and assisting with credit applications and financing arrangements. Assist with store opening and closing procedures, including cash balancing and daily checklists. Provide clerical support for store administration and accounting tasks, managing telephone traffic and completing daily sales reports. Aid in inventory and loss prevention processes, participating in bi-annual inventory counts and assisting with inventory management efforts. Complete any additional tasks as assigned by management What You Bring Legally authorized to work in the US. At least 18 years old High school diploma or equivalent Knowledgeable Microsoft Office Suite and system transactions 1 year of customer service, office, and/or administrative experience, preferred Ability to work flexible hours, including weekends and holidays Maintain reliable attendance Thrive in a team environment What's In It for You: When you join us, you are eligible to participate in our comprehensive benefits programs, which include: Health, dental benefits, and vision insurance Employee Discount from 10% - 30% Life/Disability Insurance Flex Spending Account 401K Paid Time Off & Holidays Paid Birthday Weekly Pay Learn more about who we are and the causes we support here Apply now and find your home at Ashley!
    $33k-39k yearly est. 3d ago
  • SERVICES SPECIALIST

    Accessible Space, Inc. 3.5company rating

    Customer service agent job in Las Vegas, NV

    Accessible Space, a national nonprofit provider of housing and personal care services to adults with disabilities, seeks a Full time Services Specialist in Las Vegas. The Services Specialist provides support to the Services Manager by providing direct and administrative support and mentoring staff. Duties include assisting in staff development by: meeting with staff; modeling appropriate work behaviors, directing work flow as needed; assisting staff with problem-solving. Qualifications: Minimum of three years of experience working with individuals with traumatic brain injury, developmental disabilities, or behavioral health issues. Excellent communication, problem-solving, interpersonal, and organizational skills We offer a generous compensation package - health and dental insurance, daily pay, paid time off, paid holidays, education reimbursement and much more!! We want you to join our team! You will work with the best and brightest team members.
    $29k-34k yearly est. 3d ago
  • Treasury Management Client Service Specialist

    California Bank & Trust 4.4company rating

    Customer service agent job in Las Vegas, NV

    Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 11 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. The Treasury Management Operations team has an opportunity for a Treasury Management Client Services Specialist. The role will be located in one of our operations centers located in the western United States - locations are listed below. The ideal candidate will have the skills and experience to: Provide exceptional customer service to Treasury Management clients on a broad range of issues posed by telephone or email. Handle questions or problems related to the various Treasury Management products focused on collections, disbursements, information reporting, fraud protection, account analysis/billing and merchant services. Open a Salesforce case for each client issue, respond in a timely fashion, ensure follow-up is completed within established department expectations and document activity/resolution in the Salesforce case. Work to identify the root cause of errors and escalate issues as appropriate/needed to supervisor. Proactively reach out to clients when issues occur to provide workaround solutions. Work with clients when fraud occurs on their accounts, securing affidavits, facilitating recalls of transactions, and coordinating updates. Troubleshoot customer issues by conducting research in internal Treasury systems. Qualifications: Working knowledge of treasury and cash management products, procedures, services, accounting, financial and account analysis. Must have good customer service, problem solving and communications skills, both verbal and written. Requires High School diploma, GED or equivalent education and some experience in banking, bank operations and products, accounting or equivalent education and experience. A combination of education and experience may meet job requirements. Ability to work well with clients and team members. Good attention to detail and accuracy. Good organizational and time management skills. Proficient in the use of Microsoft Office products: Word, Excel, and related systems. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance. Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts. Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays. 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience. Mental health benefits including coaching and therapy sessions. Tuition Reimbursement for qualifying employees. Pay range (depending on location and experience): $17-28/hr Location and Schedule: This position is full-time in office with variable schedule options. The available office locations are: * Chandler, AZ - 1265 S Price Road, Chandler, AZ * Los Angeles, CA - 707 Wilshire Boulevard, Los Angeles CA 90017 Denver, CO - 7222 E Layton Ave, Denver CO 80237 Houston, TX - 1801 Main Street, Houston TX 77002 Midvale, UT - 7860 S Bingham Junction Blvd, Midvale UT 84047 Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
    $17-28 hourly 3d ago
  • Customer Service Representative

    Alphabe Insight Inc.

    Customer service agent job in Las Vegas, NV

    About Us At StyleSignPlan, we believe that every environment has a story to tell. Our journey began with a simple yet profound idea: to merge form and function in a way that leaves a lasting impression. Since then, we've embarked on a creative expedition, partnering with businesses, organizations, and individuals to craft custom signage solutions that bridge aesthetics and purpose seamlessly. Job Description Job Title: Customer Service Representative Job Summary: We are seeking a motivated and personable Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a commitment to delivering excellence. Key Responsibilities: Respond promptly to customer inquiries via phone, email, live chat, or in person. Provide accurate information about products, services, and company policies. Resolve customer complaints and issues efficiently, escalating to the appropriate department when necessary. Process orders, returns, and exchanges according to company procedures. Identify customer needs and provide tailored recommendations or solutions. Collaborate with other departments to resolve customer issues and improve overall service. Follow up with customers to ensure satisfaction and address any outstanding concerns. Stay updated on company products, promotions, and policies to provide accurate information. Maintain a professional and positive demeanor in all customer interactions. Qualifications Additional Information Benefits Opportunities for career growth and professional development. Health, dental, and vision insurance. Paid time off and holidays. Collaborative and inclusive company culture.
    $27k-35k yearly est. 3d ago
  • CS - Customer Service Representative (LAS)

    Atlantic Aviation FBO, Inc.

    Customer service agent job in Las Vegas, NV

    We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Customer Service Representative (CSR) at LAS. Corporate aviation continues to be a viable means of travel for many who do not like the Customer Service, Customer, Representative, Retail, Airline, Aviation
    $27k-35k yearly est. 3d ago
  • Stadium Representative

    AEG 4.6company rating

    Customer service agent job in Las Vegas, NV

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. ASM Global ASM Global is the world's leading venue management and services company. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management. The company's elite venue network spans five continents, with a portfolio of more than 300 of the world's most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues. From Aberdeen to Anchorage, and Sydney to Stockholm, its venues connect people through the unique power of live experiences. Allegiant Stadium Located adjacent to the world-famous Las Vegas Strip and home to the Las Vegas Raiders, Allegiant Stadium is an award-winning global events destination. A state-of-the-art, multipurpose venue with a capacity of 65,000, Allegiant Stadium has hosted world-class music artists such as Garth Brooks, The Rolling Stones, Guns N' Roses, Illenium and BTS with more legendary concerts to come. The fully enclosed stadium is also home to the UNLV Rebels football team and has hosted premier sporting events such as the CONCACAF Gold Cup Final, Pac-12 Championship Game, Las Vegas Bowl, and WWE SummerSlam. The venue also hosted the NFL Pro Bowl in 2022 and Super Bowl LVIII in 2024. Allegiant Stadium is committed to giving back to the community though numerous diversity, inclusion, and community outreach initiatives. Essential Functions Oversee an assigned location or area of the Stadium and respond to any situations such as ticket issues, ADA relocations, guest complaints, etc. Handle complaints, disturbances, or related problems with guests and staff when applicable. Respond to guest concerns in a respectful and calm manner. Greet and guide all guests in a welcoming, friendly manner & thank all guests for coming upon ingress and egress. Answer guest questions with regard to location of a particular section, concession stands, restrooms. Help assist guests with mobile ticketing. Ensure the public safety concerns for both internally and externally. Understand the Stadium layout and policies and procedures. Respond to guest concerns in a respectful and calm manner and appropriately escalate issues to the Guest Experience Manager or Event Lead as needed. Document any challenges or issues that arise during the event. Communicate guest and management issues/concerns into the incident management system. Assist with Stadium set-up procedures; including checking assigned areas, checking elevators, delivering documents and equipment such as radios, tablets, 24/7 devices, etc. Assist management in executing emergency procedures if necessary, work closely with the Guest Experience Management as needed. Manage lost & found program on event day, including logging found items in our electronic system and assisting with recovery of items. Other duties may be assigned to this position during certain events. Required Qualifications A minimum education level of: High School Diploma or its equivalency 1-2 years of in person customer service experience. Excellent interpersonal and communication skills. Strong in-person customer services experience. Ability to make quick, complex, proactive decisions under pressure with little or no supervision. Ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary. Ability to work in a fast-paced environment. Motivated self-starter with a proactive attitude. Must be able to work outdoors in various weather conditions. Must be able to traverse a variety of terrain and floor surfaces including stairs, escalators, carpet and concrete. Ability to stand for long periods of time. Ability to operate a tablet or a laptop efficiently. Must be able to work in a team environment interacting with multiple departments. Available to work non-traditional hours (nights, weekends, and holidays). Preferred Qualifications (if applicable): Experience in a supervisory role preferred. Prior facility event experience preferred. ASM Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM Global may require an employee to perform duties outside his/her normal description. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
    $28k-37k yearly est. 3d ago
  • Customer Service Representative

    Bedrosians Tile & Stone 4.1company rating

    Customer service agent job in Las Vegas, NV

    . Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applicati Customer Service, Customer Service Representative, Representative, Processing, Sales Representative, Retail
    $27k-34k yearly est. 3d ago
  • Customer Service Rep, Loan Servicing

    Axos Financial, Inc. 4.5company rating

    Customer service agent job in Las Vegas, NV

    Axos is seeking a Customer Service Rep. in our Loan Servicing Department to provide customer service to incoming customer calls. Responsibilities. Communicate with customers by telephone to provide product and service information, troubleshoot and re Customer Service, Service, Retail, Customer
    $28k-35k yearly est. 3d ago
  • GUEST SERVICES-OCEAN PRIME LAS VEGAS

    Cameron Mitchell 3.7company rating

    Customer service agent job in Las Vegas, NV

    OCEAN PRIME is seeking a HOST to join our team! Who are We? We are Great People Delivering Genuine Hospitality. What is Your Role? To make "Raving Fans" of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities. At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below. Opportunities for career growth, 80% of all positions promoted from within Dining discounts at any of our 60+ restaurants Health benefits for eligible associates Inclusive, fun, and creative environment Flexible scheduling, paid time off, and closed 7 major holidays! Starting pay $15.00-$24.00/hour based on experience WHAT WE ARE LOOKING FOR: Genuine approach to hospitality Individuals who exemplify leadership, kindness, and positivity "Yes is the Answer!" Mentality Those who value teamwork, family, and community ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts. Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority. Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion. Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly. Knows emergency procedures in the restaurants Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook. Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $15-24 hourly 3d ago
  • Service Specialist

    Aptask 4.4company rating

    Customer service agent job in Las Vegas, NV

    Job Title: Office Service Specialist Tax Work Location: Las Vegas, NV 89135 (Onsite) Pay Rate: $17-19/hr. on w2 (non- benefited) Work Schedule: M-F 8AM-5PM Client: Epiq Global: 8826-1 Job Description: Top Required Skills: Outlook 365 Suite, exposure to meeting room reservations of any type, reliability, adept at learning quickly, presents well. Additional details: Dress Code: Business Casual. NO Hoodies, logo wear, crop tops, legging-Earbuds can't be worn while in office Parking Details: Parking is FREE - Client pays Summary A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities, and receptionist services. Essential Job Responsibilities " Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule " Copy Services includes accurately producing copy, print and scan projects per written instructions " Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner " Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed. " Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance " Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns. Qualifications & Requirements " High School Diploma or GED " Minimum of 1 year work experience in a customer services field " Ability to multitask with attention to detail " Ability to resolve issues with professionalism and tact " Ability to lift or move 40 lbs. or greater " Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. " Ability to walk, bend, kneel, stand or sit for an extended period of time About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $17-19 hourly 3d ago
  • Cox Communications Now Hiring Customer Retention Representative (142434)

    Cox Enterprises 4.4company rating

    Customer service agent job in Las Vegas, NV

    As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description Apply to: ************************************************** then apply to Job Number: 142434 At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Keep reading to learn more about the role and to apply to join the Cox Communications team today! As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. Primary Responsibilities and Essential Functions • Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment. • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs. • Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule. • Educate customers on active product features, service offerings, billing, charges, and product value. • Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively. • Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers. • Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs. • Responsible for utilizing multiple customer databases to access, change or input account information for customers. • Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions. • Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines. • Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database. • Other duties as assigned. Qualifications Minimum • HS diploma, GED, or relevant work experience. • Effective communication skills. Excellent computer skills. • Demonstrated ability to multi-task. • Excellent interpersonal skills to work effectively with teams throughout organization. • Excellent ability to pursuade others through indirect influence. • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. • Demonstrated ability to establish collaborative customer relationships in a fast-paced environment. • Demonstrated capacity to thrive in a high-change, often ambiguous business environment. Preferred • Experience in telecommunications industry. • 1 or more years in a sales quota or retention environment. • 2 or more years of experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
    $64k-78k yearly est. 3d ago
  • Call Center Talent Pool Req (Nevada)

    Freedomcare

    Customer service agent job in Las Vegas, NV

    Make a Difference in Healthcare: Join FreedomCare in Nevada! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Nevada. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations. Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. These are hybrid positions that will require all employees to commute into our FreedomCare Nevada office 3 days per week. Our Nevada office is in Las Vegas right off of Flamingo! **Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities* Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD
    $18-22 hourly Auto-Apply 3d ago
  • Clerical/ Data Entry/ Customer Service

    Ascend Staffing

    Customer service agent job in Las Vegas, NV

    Apply today, work tomorrow, and get paid weekly! Looking for work experience? We're hiring now for Data Entry Associate in Las Vegas, NV - What we offer. Weekly pay of $13.00 per hour. Direct deposit & debit card payment options. Health, vision, dent Data Entry, Customer Service, Clerical, Staffing, Office Clerk, Data, Retail
    $13 hourly 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bree Buckles-State Farm Agent

    Customer service agent job in Las Vegas, NV

    Benefits: 401(k) Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Company Overview: Bree Buckles - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity. Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include: Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes. Providing exceptional customer service through phone, email, and other communication channels. Translating documents and correspondence between English and Spanish. Collaborating with team members to ensure accurate and timely resolution of customer issues. Educating clients on insurance products and helping them make informed decisions. Qualifications: Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages. Previous customer service experience in the insurance industry is a plus. Strong organizational and multitasking abilities. Empathetic and patient, with a commitment to resolving customer concerns. Familiarity with insurance terminology and policies. Requirements: High school diploma or equivalent; college degree is a plus. Relevant state insurance license preferred. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Ability to work flexible hours to accommodate client needs. How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! ******************* Bree Buckles - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
    $27k-35k yearly est. 3d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Spring Valley, NV?

The average customer service agent in Spring Valley, NV earns between $20,000 and $34,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Spring Valley, NV

$26,000

What are the biggest employers of Customer Service Agents in Spring Valley, NV?

The biggest employers of Customer Service Agents in Spring Valley, NV are:
  1. Maximus
  2. Southwest Airlines
  3. ACD Direct
  4. Employnv Youth Hub
  5. Europcar
  6. Ten Group
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