Customer service assistant jobs in Ross, PA - 840 jobs
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Registered Client Service Associate
Ameriprise Financial 4.5
Customer service assistant job in Center, PA
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is America's leader in financial planning and ranked #1 in customer dedication. As a Registered Client Service Associate, you will provide dedicated support to high producing advisor(s) by preparing portfolio materials for client meetings, leverage your analytical skills to build financial plans, and lead client interactions to retain and develop deeper relationships. At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way; if you thrive in an environment where you can help others and build a positive impact on a client's overall experience, we invite you to take your career to the next level by applying to join our team today!
Key Responsibilities:
* Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor.
* Prepare and summarize client meetings by scheduling and confirming meetings, entering data into contact manager, building the agenda and summary of meetings, escorting clients to advisor meeting and providing vital follow-up.
* Ensure new business paperwork is submitted efficiently which includes preparation of forms and documentation for submission to home office, acquisition of appropriate signatures, tracking of new insurance applications and coordination of rollovers.
* Coordinate marketing events which include organizing the event, contacting vendors, finalizing event details, crafting marketing compliance documentation and managing event marketing reimbursement.
* Provide general administrative duties such as answering the advisors' phone, processing expense management reports, preparing routine client correspondence, supporting closes, setting up client documents and new business correspondence and alerts.
Required Qualifications:
* Bachelors degree or equivalent.
* 3 - 5 years relevant experience required.
* Series 7 or ability to obtain within 150 days.
* State securities agent registration (S63 or S66) or ability to obtain within 150 days.
* Experience working in a client service environment.
* Detail-oriented, strong math, and analytical skills. Good organization and time management skills.
* Able to manage multiple priorities and prioritize effectively. Able to independently work with minimal direct supervision.
* Able to communicate with all levels within the organization. Process oriented and can work with a team.
* Strong computer and software skills.
Preferred Qualifications:
* State IAR registration (S65 or S66) or ability to obtain within 150 days.
* Life, Accident, and Health licenses & Variable Contracts or ability to obtain within 150 days.
About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Non-Exempt
Job Family Group
Business Support & Operations
Line of Business
AAG Ameriprise Advisor Group
$50k-67k yearly est. 7d ago
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Client Services Team Lead
Arm Group 4.8
Customer service assistant job in Canonsburg, PA
The Client Service Leader (CSL) is a technically strong, relationship-oriented leader who drives growth in the Natural Gas practice while ensuring exceptional project delivery. This role blends hands-on technical leadership with client stewardship: you will lead multidisciplinary teams to deliver high-quality project results; serve as the primary point of contact for priority accounts; and develop a regional plan that translates market needs into well-scoped pursuits, winning proposals, and successful projects. You'll cultivate new relationships, expand existing ones, and coordinate closely with Practice Area Leaders (PALs), Service Group Leaders (SGLs), and the Marketing team to position ARM's full-service offerings, turning client challenges into sustainable solutions and long-term partnerships.
Requirements
Client & Market Leadership
Proactively generate new business and expand existing client relationships within assigned markets, practices, and geographies.
Own the sales lifecycle for key pursuits: prospecting, needs discovery, strategy, scoping, teaming, proposal/fee development, and closing.
Build and execute a regional growth and diversification plan (accounts, services, geographies) with targets and revenue goals aligned to Practice Area and company objectives.
Source and qualify leads; maintain a healthy opportunity pipeline using ARM's CRM; keep account plans, contacts, and activity notes current.
Meet or exceed annual sales and revenue targets; regularly forecast and report progress.
Collaborate with Marketing to develop pursuit strategies, statements of qualifications, and collateral.
Liaise with the VP, Growth & Strategy; PALs; and SGLs to coordinate go-to-market efforts and cross-selling.
Project Delivery & Technical Leadership
Manage and coordinate multiple projects; ensure scope, schedule, budget, and quality objectives are met.
Lead multidisciplinary teams (engineering, CAD/GIS, scientists) to produce technically sound work products and excellent client service.
Provide hands-on technical contributions and reviews (designs, permit applications, studies, reports)
Provide technical mentoring and coaching to teammates.
Anticipate and mitigate project risks; maintain complex schedules; coordinate subcontractors; drive on-time, on-budget delivery.
Ensure proposals are properly scoped, competitively priced, and include appropriate risk protections and operating terms.
Support positive cash flow via accurate invoicing, budget tracking, and collaboration on collections as needed.
Be a role model. Strive to embody ARM's values and mission. Exemplify characteristics of leadership, work ethic, integrity, positive attitude, and an ownership mentality culture.
Base Requirements:
Bachelor's degree in an applicable Engineering or Geology discipline (Civil, Environmental, Geotechnical, etc.).
10+ years of experience in the natural gas and energy development industry including, but not limited to, site surface and subsurface investigation, design, permitting, construction oversight, operations support, compliance, permit closure, and environmental response project management.
Demonstrated success driving the sales lifecycle (prospecting through award) and growing client accounts.
Strong technical knowledge in natural gas infrastructure (e.g., intakes, gas and water pipelines, transfer and metering stations, water storage, mixing, and treatment facilities) and relevant codes/standards.
Working knowledge of local, state (e.g., PA/OH/WV), and federal environmental/regulatory frameworks and permitting pathways.
Proven ability to lead teams on multiple concurrent projects with minimal supervision; excellent planning and organizational skills.
High EQ and strong interpersonal, presentation, and relationship-building skills; comfortable engaging executives and field personnel alike.
Proficient with MS Office; familiarity with CRM usage for target management.
Ability to travel for client meetings, conferences, and project/site activities.
Experience managing vendor and client payment terms to achieve positive cash flow by reviewing project billings, budget management, and assisting with payment collection.
Preferred Requirements
Master's degree in Engineering, Engineering Management, Geology or related field.
Professional Engineer (PE) and/or Professional Geology (PG) licensure in PA or ability to obtain (additional state licensure a plus).
Reasonably proficient in AutoCAD Civil 3D, ARC-GIS, and other industry-specific software.
Established network of clients/partners in the Energy sector and a track record of account growth.
Experience setting annual sales/revenue targets and reporting target/forecast metrics.
Your Wellness, Our Priority: A Look at Our Benefits
We invest in our team's well-being and future through a comprehensive benefits package with a range of offerings designed to support you holistically. Our health and wellness offerings include two Health Insurance options (Traditional PPO and QHDHP with an HSA), vision and dental coverage, life insurance, disability protection, accident and critical illness coverage. To enhance your future financial security, we provide a 401(k) with company match, HSA/FSA accounts, and 529 college savings plans. Work-life balance is prioritized through our generous PTO starting at 15 days per year and 10 paid holidays per year, giving you ample time to rest, recharge, and attend to life outside the office. An Employee Assistance Program is provided to you and your household with resources to assist you in managing a variety of situations. We invest in your professional growth through our Tuition Reimbursement program and continuing education opportunities. After 6 months of employment, all team members become eligible for quarterly bonuses, providing additional avenues for financial growth. This robust package is designed to foster a workplace where you can thrive both personally and professionally, underscoring our dedication to your overall well-being and future success.
$66k-101k yearly est. 4d ago
Customer Service Representative
The Judge Group 4.7
Customer service assistant job in Pittsburgh, PA
About the Company
Job Title : CustomerService Representative
Worksite : Onsite
Duration : 3+ Months
About the Role
Job Description:
Qualifications:
Exceptional communication and organizational skills.
Strong attention to detail, especially in recordkeeping and compliance.
Previous experience in customerservice, sales, or biotech preferred.
2+ years of service or relevant experience preferred.
Responsibilities:
Achieve daily, weekly, and monthly goals.
Comply with assigned schedules, assignments, and productivity metrics.
Promptly, efficiently, and accurately contact existing customer or lead database.
Assure the quality, integrity, and accuracy of client information.
Master product information for accurate dissemination to customers.
Comply with standard operating procedures and instructions within a quality management system.
Assistcustomers and medical professionals throughout the birthing process and delivery lifecycle of ViaCord's service.
Successfully resolve customer challenges.
Handle escalated customer issues as needed.
Build and maintain strong customer relationships.
Promote an open communication model and a positive teamwork environment.
Partner with CustomerService Management to assist with new-hire training, as needed.
Participate in continuous improvement projects within the department.
Participate in cross-functional improvement initiatives.
Required Skills:
Exceptional communication and organizational skills.
$28k-35k yearly est. 1d ago
Customer Service Representative
Insight Global
Customer service assistant job in Butler, PA
Day-to-Day
Manage high-volume inbound and outbound calls (approximately 100 per day) with professionalism and courtesy.
Provide prompt and thorough customer support, resolving inquiries efficiently.
Assist clients with account details, billing questions, and service requests.
Accurately update client records and perform data entry using Microsoft Office and related software.
Handle transactions, including occasional cash processing.
Identify customer needs and promote relevant products or services to support sales initiatives.
Document all interactions clearly for future reference and analysis.
Participate in ongoing training to enhance product knowledge and service skills.
Must-Haves
Previous experience in customerservice, especially handling inbound calls.
Background in office or desk-based roles (e.g., teaching, automotive dealership, dental office).
Strong verbal and written communication skills with attention to detail.
Proven ability in call center or customer support environments preferred.
High typing accuracy and speed for data entry tasks.
Proficiency in Microsoft Office Suite and general computer skills.
Ability to multitask effectively in a fast-paced setting.
Analytical skills to assess customer needs and provide solutions.
Plusses
Experience in HVAC, lawn care, landscaping, or home services.
Knowledge of sales techniques, cash handling, and outbound calling strategies.
Familiarity with CRM systems (RealGreen preferred).
$27k-35k yearly est. 21h ago
Sea Customer Care Specialist
Abacus Solutions Group 3.4
Customer service assistant job in Coraopolis, PA
We are seeking a dedicated and enthusiastic recent college graduate for a Contract-to-Hire Sea Logistics Customer Care Specialist position. This role involves managing client interactions, coordinating air logistics operations, and ensuring seamless customer experiences.
Responsibilities:
Client Communication: Serve as the main contact for customer inquiries, providing information on air logistics services.
Shipment Coordination: Monitor and manage air shipments, ensuring timely and accurate delivery.
Issue Resolution: Address and resolve shipment discrepancies or issues promptly.
Documentation: Prepare and process necessary shipping and customs documentation.
Coordination: Collaborate with internal teams and external partners to ensure smooth logistics operations.
Data Management: Maintain accurate records of shipments and update relevant systems with current information.
Qualifications:
Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
Skills: Excellent communication, organizational, and problem-solving skills.
Technical: Proficiency in Microsoft Office; familiarity with logistics software is a plus.
Attributes: Detail-oriented, customer-focused, and able to thrive in a dynamic environment.
Compensation: $23.00 - $25.00 per hour
$23-25 hourly 21h ago
Customer Service Advisor - Float - Carnegie, PA
Wesbanco Bank Inc. 4.3
Customer service assistant job in Carnegie, PA
Back 8d CustomerService Advisor - Float #21-7921 Carnegie, Pennsylvania, United States Apply X Facebook LinkedIn Email Copy Location
This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be Carnegie - Pittsburgh, PA. This position will also float to other office locations in the Pittsburgh South market.
Market Pittsburgh Work Hours per Week 37.5 Requirements
High school diploma or GED required.
Banking, cash handling, sales, and customerservice experience preferred.
Job Description
Summary:
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. CustomerService Advisor's (CSA) are charged with providing excellent customerservice while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both CustomerService Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned.
Essential Functions:
Excellent CustomerService
Operational and Security Proficiency
Identify referral opportunities
Relationship building
Cross-selling of Bank's products and services
Business development (inside and outside)
Essential Duties and Responsibilities:
Personally models the standards of the Bank's Mission, Vision, and Pledge.
Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client.
Accepts and accurately processes all financial service transactions.
Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.
Complies and operates within security and audit procedures.
Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability.
Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals.
Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met.
Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals.
Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals.
Educates bank team on uncovering opportunities to help advance financial wellness of customers.
Sets priorities and follows through on the implementation of the defined sales and service activities.
Promotes company products and services in the community to assist in the continuing growth of the Bank.
Supports proper functioning of all day-to-day operations including, but not limited to: customerservice, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements.
Actively participates in regular sales and staff meetings.
Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues.
Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate.
Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed.
Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures.
Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location.
Contribute in a team environment to servicecustomer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Cross trained and expected to assist with operational duties.
Other Skills and Requirements:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements.
Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.
Strong consumer lending skills are preferred with a solid understanding of consumer lending products.
Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base.
Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing.
Must have strong product knowledge for the level of selling and successfully promoting bank products expected with position.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Sound mathematical and analytical skills preferred.
Must have excellent organizational skills and the ability to multi-task and to be flexible.
Ability to lift and carry up to 25 lbs.
Must be available to work all hours of operations.
Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Carnegie, Pennsylvania, United States
$30k-34k yearly est. 3d ago
Primary Contact Center Representative (Call Center)
First National Bank of Pennsylvania 3.7
Customer service assistant job in Pittsburgh, PA
Primary Office Location:503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212.Join our team. Make a difference - for us and for your future.
Primary Contact Center Representative
Business Unit: Retail Operations
Reports to: Contact Center Supervisor
Position Overview:
This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer's needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customerservice tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.
Primary Responsibilities:
Responds to a high volume of incoming telephone calls related to customerservice requests and general inquiries. Resolves customer issues and promotes products and services by identifying the customer's needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.
Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.
Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.
Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the "voice of the customer" by submitting feedback.
Builds sustainable relationships by displaying a friendly demeanor, superior customerservice, empathy and the desire to help, while providing exceptional customerservice.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
1
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent communication skills, both written and verbal
Excellent customerservice skills
Detail-oriented
Ability to work and multi-task in a fast paced environment
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
Strong problem solving ability
Patience when dealing with difficult situations.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
Ability to work some holidays and weekends.
Ability to sit for extended periods of time
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$34k-42k yearly est. 2d ago
Customer Service Expert II
Calgon Carbon Corporation 4.6
Customer service assistant job in Moon, PA
Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world.
CustomerService Expert II
Location: Headquarters - Moon Township, PA
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Full-time position with hours Monday-Friday 8:30-5:00
The CustomerService Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing.
Duties and Responsibilities (not limited to)
Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs
Provide material availability and delivery information to sales staff, customers, etc.
Facilitate necessary communication to ensure order confirmation (material availability and credit)
Secure information for creation and maintenance of customer master files and price condition records in SAP
Provide freight quotes to customers for LTL shipments using the company's FDS tool
Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems
Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process
Qualifications
A high school diploma or equivalent certification is required
2-3 years of sales and distribution or customerservice experience is required
SAP experience is required
Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information
Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred
International/Export CustomerService experience with clear understanding of Incoterms 2010 / 2020 preferred
Fluency in Spanish preferred
About Calgon Carbon
At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs.
Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.
In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.
Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
$110k-148k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service assistant job in Pittsburgh, PA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$27k-32k yearly est. 5d ago
Oracle R12 Customer (GC-USC)
Sonsoft 3.7
Customer service assistant job in Pittsburgh, PA
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, => Software Consultancy and Information Technology Enabled Services.
Job Description:-
At least 7 years of experience in the Oracle 11i and R12 Application Domain.
At least 7 years of Oracle Application functional expertise in Oracle Customer Data Hub,
Customer Data Librarian modules of Oracle R11 / R12 E-Business suite.
Good knowledge of ERP Implementation in Hi-tech business industry.
Experience in Gap analysis, package evaluation, implementation, upgrade, testing and user
training in Oracle Modules
Experience in managing large and complex programs
Experience working with multiple teams across geographical locations.
Should have strong analytical skills, should be team-oriented with excellent multi-tasking
and coordination skills.
Minimum 4 end to end Implementations including upgrade experience
Ability to provide Oracle consulting in client engagements so as to influence business and
IT
Knowledge and exposure to Hi-tech business industry preferred
Experience and desire to work in a management consulting environment that requires
regular travel
Qualifications
Basic Qualifications :-
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of experience within the Information Technologies.
Additional Information
**
U.S. citizens and those authorized to work in the U.S. are encouraged to apply
. We are unable to sponsor at this time.
Note:-
This is a Full-Time Permanent job opportunity for you.
Only US Citizen, Green Card Holder, TN Visa, GC-EAD, can apply.
No OPT-EAD & H1B Consultants please.
Please mention your Visa Status in your email or resume.
$28k-40k yearly est. 60d+ ago
Customer & Account Services Supervisor
Carnegie Library of Pittsburgh 4.2
Customer service assistant job in Pittsburgh, PA
Customer & Account Services Supervisor How to apply: Submit a resume and cover letter with application by January 22, 2026. CLP Employee? Submit your application on the Internal Job Site, the Current Opportunities page on The Pulse. Log into Paycor here and follow the links on the Engage section. Job Summary: The Customer & Account Services Supervisor employs a welcoming, patron-centered and energetic leadership style to provide direction, model outstanding service and promote positive team spirit among staff. Actively participates as a member of peer groups to advocate for the needs of the community, affect change, implement strategies and contribute to the long- and short-range direction of the Library. Works with their Library Services Manager to provide the best patron experience in their designated location and with the Customer & Account Services Manager to ensure system-wide adoption of CLP Service Standards and related circulation policies. Leads circulation and customerservice functions of a bustling, diverse library location. Performs a wide variety of complex and experienced tasks in account management and problem resolution. Actively engages with customers to guide their information needs, locate materials and connect them to library resources, services, and collections throughout all locations. The Customer & Account Services Supervisor oversees staff that perform account and customerservice functions in Public Services. Under the supervision of their Library Services Manager, they work collaboratively with managers, specialists and other customerservice staff in public services. They engage and cooperate with peer Supervisors across the system. They contribute to the work of public service teams to enhance the patron experience through convenient access to library collections and services. They collaborate with staff in support departments to achieve goals, manage processes and ensure a quality experience for users. They oversee staff and/or processes which are essential to achieving the mission of the library and engage with staff across the system to achieve system-wide goals. The Supervisor also works under the guidance of and collaboratively with the Customer & Account Services Manager to build and maintain best practices in the execution of CLP's Service Standards. Location: CLP-Allegheny, Pittsburgh, PA
Hiring Supervisor: Caitie Morphew-Assistant Director-Neighborhood Libraries
Work Hours: 37.5 hours per week, days. evenings, weekends required
Compensation: $19.00 per hour
Number of Vacancies: 1 Requirements:
Understands and engages with library users to ensure their needs are supported and addressed through relevant services;
Manages circulation functions of the library to ensure high quality, effective, community focused service in functions such as registering customers for library cards, collecting fines and fees, processing customer holds and requests;
Works with the Customer & Account Services Manager to ensure system-wide adoption of CLP Service Standards and related policies in circulation and customer account functions;
Selects, trains, supervises, assigns, disciplines, and evaluates clerical staff;
Understands, advocates for, and engages with library users to ensure their needs are addressed through relevant services;
Participates in system-wide activities, such as committees, teams and work groups and modeling behaviors in patron-focused service, self-directed learning, strategic thinking and planning, and personal accountability;
Prepares and submits monthly and annual reports;
Communicates with District and other CLP Libraries to resolve problems, complaints and any library related issues as assigned.
Competencies and Qualifications:
Thorough knowledge of CLP's policies and procedures, or ability to develop such;
Excellent internal and external customerservice commitment and skills, including the ability to regularly exceed service expectations with the public and fellow staff;
Excellent interpersonal, interviewing, counseling, and communication skills;
Ability to effectively and positively supervise, schedule, and evaluate the work of others;
Train, develop, and provide guidance and technical support to staff;
Desire and ability to work with a diverse public and staff within diverse communities;
Act as a model representative of CLP to the public;
Ability to plan and think big picture about community needs;
Proficiency with relevant computer systems, including hardware and software, current audio-visual equipment; and office machines;
Ability to resolve complex ILS (integrated library system) and other technical problems;
Ability to understand financial concepts and effectively work with basic budgets, purchasing and related information;
Accurately use reference tools or catalog to perform an information search;
Knowledge of the current shelving system.
Bilingual or multilingual abilities a plus.
Education and Experience:
High school diploma or G.E.D. required, Bachelor's degree preferred;
Five years of related clerical/customerservice experience, including leadership responsibilities;
Or equivalent technical training, education, and/or experience.
Clearance Requirements:
PA State Criminal Record Check
Pennsylvania Child Abuse History Clearance
FBI Fingerprint Criminal Records Check
Mandated Reporter
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, ancestry, age, disability status, marital status, pregnancy, veteran status, sexual orientation, gender identity and expression, genetic information, political affiliation or any other protected characteristic in accordance with applicable laws and regulations.
$19 hourly 7d ago
Customer Service
444&&Polarsonpweh
Customer service assistant job in Pittsburgh, PA
Provide quality service for customers.
$29k-39k yearly est. 60d+ ago
Customer Service/Service Advisor
Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska
Customer service assistant job in Smithton, PA
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customerservice.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customerservice.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
$16-25 hourly Auto-Apply 14d ago
Customer Service Supervisor
Blink Health 3.4
Customer service assistant job in Pittsburgh, PA
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
What you'll do:
Manage a growing team of Patient Support Specialists (customerservice reps) and assist with the day-to-day operations of the Patient Support team to ensure operational excellence and adherence to SLAs
Review and analyze team and individual Specialists' performance data to meet and exceed structured performance targets across the team
Collaborate with cross functional stakeholders on the implementation of company and department initiatives to drive operational improvements & productivity gains to support business and linear team growth
Manage the queue, backlogs and workflows of the Patient Support team and make tradeoffs to optimize performance
Leverage customer insights and expertise to identify workflow and process improvements to optimize the overall customer experience
Leverage your business expertise and use discretion to resolve complex and ambiguous escalations from Patient Success team
Foster a collaborative, cohesive, and enjoyable team dynamic
A successful applicant will fit the following criteria:
Bachelor's Degree in Communication, Business Administration or equivalent degree/experience
3+ years of leadership experience in a fast paced environment
2+ years of customerservice, call center, healthcare, pharmacy or other relevant experience
Strong leadership; ability to provide critical and on-time feedback and coaching to team members and business partners
Ability to leverage data to make crucial decisions independently
Strong problem solving skills, especially when working with ambiguous information
Attention to detail with a knack for precision and organization
Confident, patient, respectful, and a clear communicator
Onsite role in Robinson Township, Pittsburgh
#blinkindeed
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$28k-43k yearly est. Auto-Apply 6d ago
PT Automotive Customer Service Advisor - 251
Tupeloms
Customer service assistant job in North Huntingdon, PA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$27k-34k yearly est. 21h ago
Customer Service Agent
Arias Agency
Customer service assistant job in Canonsburg, PA
International company with over 65 years of service working privately with over 20,000 unions, credit unions and associations in the United States alone. Looking for independent, driven individuals who can organize and manage their own process and workflow. No experience required, all individuals will be trained (Paid Training) before starting
the position full-time. This is a great opportunity for anyone interested in advancing their career.
Job Description
The CustomerService Specialist is responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. Daily tasks include inbound/outbound calls, scheduling new appointments, client policy reviews, data entry, and servicing requested benefits. Growth and advancement opportunities are available.
Qualifications
- Be driven and motivated to being successful
- Have excellent customer relation skills and communication
- Have strong organizational skills and attention to detail
- Be service oriented/ people person/ call center experience preferred
- Be knowledgeable in Windows and thorough PC skills
- Flexible and adaptable to change with excellent time management
Additional Information
All your information will be kept confidential according to EEO guidelines.
$22k-29k yearly est. 1d ago
Customer Service Supervisor - Calcutta
Youngstown Area Goodwill Industries
Customer service assistant job in East Liverpool, OH
Job Description
CUSTOMERSERVICE SUPERVISOR:
About Us
Youngstown Area Goodwill Industries, Inc. is dedicated to empowering individuals through meaningful employment opportunities. We foster an inclusive workplace and warmly welcome applications from individuals with barriers to employment, ensuring everyone has the chance to succeed.
Job Summary
We are seeking a reliable and enthusiastic CustomerService Supervisor to lead our front-end team at our Goodwill store in Calcutta, OH. This role is pivotal in delivering exceptional customer experiences while overseeing daily operations and supporting staff. The ideal candidate is a dependable leader with strong communication skills and a commitment to regular attendance.
Responsibilities
Supervise and train customerservice representatives to ensure excellent service standards.
Handle customer inquiries, complaints, and escalations with professionalism and empathy.
Oversee cash register operations, including transaction accuracy and cash handling procedures.
Maintain a clean, organized, and welcoming sales floor and checkout area.
Assist with scheduling and coordinating staff to meet store needs.
Collaborate with management to achieve sales and operational goals.
Ensure compliance with store policies and safety standards.
Qualifications
Proven leadership skills with the ability to motivate and guide a team.
Excellent interpersonal and communication skills.
Ability to stand for extended periods and lift up to 20 pounds.
Reliable with a strong commitment to punctuality and consistent attendance.
No criminal background that would be incompatible with a retail environment (background check required).
Proficiency in basic math and cash handling.
Previous supervisory experience in retail or customerservice is preferred but not required.
We Welcome
Youngstown Area Goodwill Industries, Inc. encourages applications from individuals with barriers to employment, including veterans, people with disabilities, and those seeking a fresh start. We provide training and support to help you thrive in this leadership role.
Schedule & Availability
Part-time position with flexible hours based on store needs. Possibility of full-time in the future.
Storeoperates7 days a week: Monday-Saturday, 9 AM-8 PM; Sunday, 12 PM-5 PM.
Must be available to work weekends and evenings as scheduled.
How to Apply
Interested candidates can apply in person at the store in Calcutta or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application.
Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
$32k-48k yearly est. 12d ago
Retail Customer Service Supervisor Full Time
Marmaxx Operating Corp 4.2
Customer service assistant job in Butler, PA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customerservice and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customerservice.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
750 Butler Crossing
Location:
USA TJ Maxx Store 0723 Butler PAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 60d+ ago
Relationship Advisor Retirement Services
First National Bank of Pennsylvania 4.5
Customer service assistant job in Pittsburgh, PA
Primary Office Location:55 Public Square Suit 105. Cleveland, Ohio. 44113.Join our team. Make a difference - for us and for your future.
Relationship Advisor 3 - Retirement Services Group
Business Unit: WM - FNTC
Reports to: Director of Retirement Services
Position Overview:
This position is primarily responsible for providing the highest quality service to personal, corporate, non-profit or government clients through the administration of various types of investment management relationships and serves as the client advocate, performs relationship and investment reviews and interfaces with clients for other Wealth Management (WM) services and solutions creating a single advisor within WM. The incumbent is the primary point of contact for assigned clients and is responsible for the overall client experience, satisfaction and retention.
Primary Responsibilities:
Prepares and presents group and individual employee education meetings.
Provides retirement industry expertise to the plan committee and the participants. Identifies and matches client and participant needs with the corporation's lines of business services.
Coordinates overall service and interfaces with record keepers and third party administrators as appropriate.
Maintains collaborative relationships with portfolio managers without actual portfolio management responsibilities. Works closely with portfolio managers to discuss investment needs of client and manages accordingly. Provides investment oversight and guidance by providing industry updates, investment reviews and plan updates.
Proactively seeks opportunities either through enhancement of current client accounts or acquisition of new clients.
Stays current on regulatory changes and identifies changes in laws which will affect assigned accounts and reports theses changes to assigned manager.
Adopts, advocates and effectively practices the guiding principles and tenets of the F.N.B. Wealth Management endorsed Leadership Doctrine and Best Practices Coaching guidelines.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
7
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customerservice skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in financial services and investment products and services and knowledge of ERISA laws and their application.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
ASPPA, AIF, NIPA or other industry appropriate certification preferred.
Physical Requirements or Work Conditions Beyond Traditional Office Work:
Frequent driving (car, van, truck)
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$23k-27k yearly est. 1d ago
Customer Service Expert II
Calgon Carbon Corporation 4.6
Customer service assistant job in Moon, PA
Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world.
CustomerService Expert II Location: Headquarters - Moon Township, PA
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Full-time position with hours Monday-Friday 8:30-5:00
The CustomerService Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing. Duties and Responsibilities (not limited to)
Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs
Provide material availability and delivery information to sales staff, customers, etc.
Facilitate necessary communication to ensure order confirmation (material availability and credit)
Secure information for creation and maintenance of customer master files and price condition records in SAP
Provide freight quotes to customers for LTL shipments using the company's FDS tool
Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems
Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process
Qualifications
A high school diploma or equivalent certification is required
2-3 years of sales and distribution or customerservice experience is required
SAP experience is required
Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information
Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred
International/Export CustomerService experience with clear understanding of Incoterms 2010 / 2020 preferred
Fluency in Spanish preferred
About Calgon Carbon
At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs.
Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.
In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.
Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
How much does a customer service assistant earn in Ross, PA?
The average customer service assistant in Ross, PA earns between $24,000 and $39,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.
Average customer service assistant salary in Ross, PA
$30,000
What are the biggest employers of Customer Service Assistants in Ross, PA?
The biggest employers of Customer Service Assistants in Ross, PA are: