Customer service manager jobs in Kansas City, KS - 984 jobs

Our teammates are known for providing excellent customer service and strive to answer questions, solve problems and assist in a variety of ways. In this role you will be on the front line of ensuring customer satisfaction. You will handle a variety of transactions and be a source of information, guaranteeing customers leave the Service Desk with a smile. If you have an outgoing personality, a desire to help others, and an ability to solve problems this is the position for you. Come and talk to us about NEW OPPORTUNITIES Great JOBS Great BENEFITS Great FOOD Great TEAMMATES In addition we offer: Positive Working "A"tmosphere Flexible Hours Paid Vacations Holiday Pay Medical/Prescription/Dental/Vision Insurance 401(k) Retirement Plan Tuition Reimbursement Credit Union Employee Assistance Program Awesome Selection of Food to purchase for your lunch/breaks Drug Free Workplace/EOE **************************************** Job Posted by ApplicantPro

Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. Roles within this division cover these areas: Western & Southwest Missouri, Kansas, Northwest Arkansas, Southeast Nebraska and Northeast Oklahoma Click here to view our divisional map Position Type: Full-Time Starting Salary: $95,000 Signing Bonus: $5,000 Salary Increases: Year 2 $110,000 | Year 3 - $120,000 | Year 4 - $130,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. Works with direct reports to develop and implement action plans that will improve operating results. Ensures adherence to company merchandising plans. Plans and conducts regularly scheduled meetings with direct reports. Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. Recruits and recommends qualified employees for their team's staff positions. Approves all time-off requests for direct reports. Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. Coordinates with direct reports in the recruitment and interviewing of applicants. Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. Supports direct reports in conducting store meetings. Consults with leadership on the development of their team's strategy. Advises leadership to source external vendors for applicable services when appropriate. Liaises with regions to ensure timely and efficient communication flow. Consults with the business to effectively design and streamline applicable processes within the organization. Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. Ensures that store personnel comply with the company's customer satisfaction guidelines. Oversees and manages the appropriate resolution of operational customer concerns by store management. Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. Conducts store inventory counts and cash audits according to guidelines. Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. Identifies cost-saving opportunities and potential process improvements. Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. Other duties as assigned. Education and Experience: * Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. Works cooperatively and collaboratively within a group. Ability to facilitate group involvement when conducting meetings. Develops and maintains positive relationships with internal and external parties. Negotiation skills. Conflict management skills. Ability to interpret and apply company policies and procedures. Knowledge of the products and services of the company. Problem-solving skills. Excellent verbal and written communication skills. Prepares written materials to meet purpose and audience. Ability to stay organized and multi-task in a professional and efficient manner. Gives attention to detail and follow instructions. Establishes goals and works toward achievement. Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: Daily. Local. Company Car.

Job Summary / Mission The Service Manager's focus is to maintain a high level of customer service. The Service Manager is responsible for ensuring timely and efficient resolution of customer issues, regional personnel management, and development, and supporting the Regional and Group goals as a member of the Service Solution Management Team. Department: Service Solutions Report to: Director of Service Solution Key Responsibilities · Participate in the DMS (daily management system) and participate and support problem-solving activities for the service and remote support departments. · Manage personnel and processes. · Represent the company by traveling to key customer sites to manage critical issues with all Frontmatec products. · Develop standards for and participate/coach proper customer entrance/exit meetings. · Build and maintain positive and lasting relationships with our customers to understand their needs, preferences, and expectations. · Collaborate with various departments and clients on problem solving · Manage department activities to AOP (annual operating plan) · Oversee the onboarding of new field service & remote support technicians with the field service and remote support supervisor. · Monitor the productivity of the Service & Remote Support Team. · Support and optimize procedures between the company's various departments in accordance with the company's overall strategic plan. · Manage the field service and remote support supervisors. · Manage the processes of job planning, scheduling, and the coordination of training plans for field service and remote support jobs and personnel · Participate to the development of the CRM · Coordinate with Human Resources for the recruitment, hiring, onboarding, and, if necessary, the termination of all Service Technicians. · Workforce planning oversight and deciding priorities when needed. · Perform mid-year and annual reviews of all direct reports along with setting annual goals. · Monitor and maintain the health and safety of all employees - provide training opportunities regarding updated laws, codes, and guidelines as necessary. · Supervise and follow up on plans and budgets, including economic reporting and reporting of actual results of completed projects as they relate to the After Sales Service Department. · Support and work with the company's Engineering, Production, & QA Departments in order to secure the product quality - as well as follow up on QA cases. Required Knowledge, Skills, and Abilities: Key Competencies · Advanced planning and organizing skills with the ability to handle multiple assignments · Strong communication skills · MS Office proficiency · Data gathering and analysis. · Problem analysis and solving · Presentation skills · Facilitation skills · Coaching skills · Adaptable · Team player Education and experience · Bachelor's degree in a related field or equivalent work experience. · Proven experience in departmental management, client management, or related roles. · Strong organizational skills with the ability to multitask and prioritize tasks effectively. · Excellent communication and interpersonal abilities to build and maintain strong relationships with clients and team members. · Problem-solving and critical-thinking skills to address challenges and make informed decisions. · Proficiency in using various computer software and tools for documentation and reporting. · Knowledge of relevant industry regulations and best practices is an advantage. Working conditions · This job requires the ability to sit, stand or walk for long periods of time · This job requires the ability to climb a ladder · This job requires the ability to lift 50 lbs. · This position requires the ability to travel to customer locations foreign and domestic (up to 35%) · This job may require evening and weekend hours. · When at a customer you may encounter working conditions that are hot, cold, wet and in a slaughtering / butchering environment.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

A global leader in outsourcing is seeking a B2B Social Media & LinkedIn Lead Generation Manager. This role focuses on managing LinkedIn profiles, generating qualified leads through strategic content and engagement. Candidates should have experience in B2B social media and a strong understanding of lead generation techniques. The position offers $13 - $14 an hour, with a clearly defined path for success in the first 90 days. Ideal candidates should be organized, disciplined, and outcome-driven. #J-18808-Ljbffr

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital in Overland Park is seeking a full-time ER Service Head who will work side by side with our ER clinicians, specialists, and leadership team. The ideal candidate will have a DVM from an accredited university and will have completed an internship. In addition, they will have at least three years of ER experience, with previous leadership experience preferred. As an ER Service Head, you will: Manage the schedule for all ER Clinicians, including PTO requests, depending on location. Facilitate regular ER Clinician meetings and participate in hospital leadership meetings. Mentor ER Clinicians and new ER/ICU support staff. Oversee ER Clinician case management and guidance as needed on case management decisions. Integrate the emergency and specialty services to successfully manage all hospitalized cases. The ER Service Head will act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise. Assist in the implementation and monitoring of patient safety reporting as it pertains to the emergency department. Actively contribute to recruiting new Emergency Clinicians. Ensure new hires have been assigned a mentor to support retention and engagement. Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate. Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels. Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and working in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues. Assist with performance reviews. Assist the management team with client and pDVM concerns when necessary. Work with the management team to oversee capital purchases for the ICU/ER department. We are truly in this together. We work to provide exceptional specialty and emergency care for pets by supporting each other through our shared passion, knowledge, and talents. Why choose BluePearl? In order to transform and lead the industry through innovative quality medicine and care, we emphasize the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. Because we encourage Associate growth, you will be surrounded by a group of dedicated, experienced team members. All Associates are leveled by their skillset in our unique leveling program. We also focus on developing our Associates into leaders through talent development programs and leadership workshops. We value your health and well-being as an Associate by providing you with the following benefits: Comprehensive benefits package including medical, dental, vision, paid time off, parental leave, and floating holiday plans, 401(k) and life insurance options. Company-paid Short-Term and Long-Term Disability Flexible work schedules. A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment. In addition, access to 12 mental health care sessions annually at no charge to you, and other well-being resources through Lyra, an online mental health support platform. Annual company store allowance. Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. The future is yours to create. We have a wide array of opportunities and growth paths within the organization and within Mars Vet Health. Step up, stand out, get involved, and put your mark on our amazing profession! BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Boutique Manager, you will: Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships Create an optimal balance of sales and service by having the right people in the right place at the right time Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience THE QUALIFICATIONS The Boutique Manager has: The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The ability to set clear objectives and inspire the team to reach their highest potential A dedication to quality and investing in results that add value to the business at all times A deep understanding and commitment for the industry in which we operate A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: If applicable in location: A-OK Café - Our world-class café located on-site Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.

Primary Purpose and Essential Functions The qualified individual will be responsible for leading and managing all aspects of a logistics operation to ensure consistent high-level service quality and customer satisfaction, profitable, cost efficient operations, and compliance with company policies and procedures. Will work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels. Will take total responsibility of ensuring all requirements are met company-wide regarding Customer expectations. * Lead and solicit business from dedicated or expedited customers by using monthly average capacity. Serve as an extension of Sales to expand business revenue by exploring all opportunities with Customers. Customer Service Manager will give available lanes to department and depending on capacity of freight verse driver availability, department head is responsible for bidding available lanes. * Oversees customer service team who serves as Customer's first line of communication and refer customer to the proper departments if/when necessary (i.e. Business Development, claims, etc.) Responsible for managing service issues by researching and ensuring coding of all applicable service failures in the system to support accurate service reporting. Responsible for staff that is monitoring and tracing loads so that follow up can be made to Customers regarding late pickups and or deliveries; as well as any other changes that may occur. Anticipate and facilitate problem resolution on all load issues to meet or exceed total satisfaction of Customers. * Utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff, or senior management * Manage on-site customer service group and customer sites. * Maintains knowledge of customer contractual requirements relative to trailer pools in order to keep turns at the level set to gain optimum utilization of company equipment. * Responsible for managing EDI related requirements regarding 214 Status releasing or other similar electronic transmissions as required by Customer. * Create monthly reports regarding service levels for customers as well as participate on any service-oriented conference calls to supply definition. * Utilize superior communication skills to motivate staff and develop effective working relationships with peers, executives and clients. * Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations to meet company and customer requirements. * Ensuring the customer service team upholds the values and behaviors taught in the speed of trust. * Disclaimer the job description is not intended to be comprehensive list of duties and responsibilities and duties and responsibilities may change without notice.

Primary Purpose and Essential Functions The qualified individual will be responsible for leading and managing all aspects of a logistics operation to ensure consistent high-level service quality and customer satisfaction, profitable, cost efficient operations, and compliance with company policies and procedures. Will work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels. Will take total responsibility of ensuring all requirements are met company-wide regarding Customer expectations. Lead and solicit business from dedicated or expedited customers by using monthly average capacity. Serve as an extension of Sales to expand business revenue by exploring all opportunities with Customers. Customer Service Manager will give available lanes to department and depending on capacity of freight verse driver availability, department head is responsible for bidding available lanes. Oversees customer service team who serves as Customer's first line of communication and refer customer to the proper departments if/when necessary (i.e. Business Development, claims, etc.) Responsible for managing service issues by researching and ensuring coding of all applicable service failures in the system to support accurate service reporting. Responsible for staff that is monitoring and tracing loads so that follow up can be made to Customers regarding late pickups and or deliveries; as well as any other changes that may occur. Anticipate and facilitate problem resolution on all load issues to meet or exceed total satisfaction of Customers. Utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff, or senior management Manage on-site customer service group and customer sites. Maintains knowledge of customer contractual requirements relative to trailer pools in order to keep turns at the level set to gain optimum utilization of company equipment. Responsible for managing EDI related requirements regarding 214 Status releasing or other similar electronic transmissions as required by Customer. Create monthly reports regarding service levels for customers as well as participate on any service-oriented conference calls to supply definition. Utilize superior communication skills to motivate staff and develop effective working relationships with peers, executives and clients. Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations to meet company and customer requirements. Ensuring the customer service team upholds the values and behaviors taught in the speed of trust. **Disclaimer** the job description is not intended to be comprehensive list of duties and responsibilities and duties and responsibilities may change without notice. Qualifications Skills Required for Position: Must possess professional skills deemed necessary to interact with Customers on a corporate level. Use exemplary telephone skills to present a quality-oriented image where the Customer is treated in a consistent, courteous, and efficient manner, so that the impression is one of excellence. Ability to set priorities and to communicate to areas involving changes that could affect daily operations. Keyboard skills, working knowledge of PC, Excel, Word, ability to work in a fast-paced team environment, excellent time management skills. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate degree or equivalent from two-year college or technical school; or 2-3 years related experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Work environment is moderate to high stress.

Kansas City, MO; North Kansas City, MO; Overland Park, KS ** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** Olsson offers its clients a full spectrum of water and wastewater services, including a complete line of planning, design, permitting, and construction phase services. Maintaining water quality is Olsson's number one concern, and we are able to respond to a broad set of client demands in a timely and cost-effective manner. The Client Manager role serves as the main point of contact for a specific client, a division of a larger client, or a targeted client at the team level, establishing solid relationships, building and maintaining a strong rapport, and ensuring overall client satisfaction. The Client Manager oversees client service management for the team, ensuring services that provide purposeful, high-quality solutions to successfully solve engineering and design needs. **Primary Responsibilities:** + Manages a key client account within the team or across multiple teams by serving as the main point of contact and working closely with project managers to lead project execution plans. + Develops a deep understanding of the client's business, as well as the industry, to present growth strategies, identify new opportunities, and cross-sell services to the client. + Creates communication plans unique to the client to ensure communication needs are satisfied by providing regular updates and reports to the client on the status of their projects. + May focus on a specific client targeted for growth opportunities for the team by executing a growth plan for the client and cross-selling services. + Leads efforts, in conjunction with the team leader and/or group leader(s), to secure repeat client work by focusing on exceptional client service. + Manages client expectations and negotiates outcomes. + Coordinates with internal leaders to address client concerns or conflicts and takes client feedback into consideration when making decisions. **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills. + Ability to contribute and work well on a team. + Bachelor's degree in engineering or a related area is preferred. + A minimum of eight years of client experience with increasing responsibility. \#LI-RS1 #LI-Hybrid **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.

Job Description We are seeking an experienced Customer Service Representative (CSR) with a strong background in the printing industry to join our team. The ideal candidate will have working knowledge of inks, paper types, and the printing process, along with exceptional customer service skills. This position will be the first point of contact for clients, handling inquiries in person, via phone, and through email, while managing quotes, orders, and job updates. Must have previous experience in the printing industry **Responsibilities: ** Serve as the primary liaison between customers and the production team. Respond to customer inquiries regarding products, services, pricing, and order status via phone, email, and in person. Prepare and process customer quotes based on job specifications, materials, and production timelines. Provide knowledgeable recommendations on paper stock, ink options, finishing techniques, and print processes. Enter and manage customer orders in the system, ensuring accuracy in job details and deadlines. Follow up on pending quotes, customer feedback, and completed orders. Troubleshoot and resolve customer concerns promptly and professionally. Maintain positive, long-term relationships with both new and existing clients. Collaborate closely with the production team to ensure customer expectations and deadlines are met. Stay current on print industry trends, materials, and technologies. **Qualifications: ** Previous experience in the printing industry is highly preferred. Strong understanding of inks, paper types, finishing options, and general printing processes. Prior customer service, account management, or inside sales experience in a print shop environment is a plus. Excellent verbal and written communication skills. Strong attention to detail and ability to manage multiple projects in a fast-paced environment. Proficiency in Microsoft Office (Word, Excel, Outlook); familiarity with print job management software is a plus. Professional, courteous, and team-oriented demeanor. Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. **EOE/M/F/Vet/Disabilities ** You should be proficient in: Customer Service Graphic Design Technology Knowledge of Large Format Graphics Inside Sales Web Offset Printing Digital Printing Inkjet Printing

Why Choose Mallory? For more than 40 years, Mallory has provided industrial organizations with safety expertise and supply chain efficiency along with a broad array of safety products and solutions. At Mallory Safety & Supply, we get energized by applying thought and creativity to provide best in class solutions. This energy has led to multi-faceted growth, with results that have led us to quadruple in size over the last 20 years. We are the largest independently held safety distribution company with 35+ locations, and over 600 employees. Mallory Safety and Supply has always been a family owned and privately owned business. Mallory's business model is customer based; we thrive by providing basic service brilliance! We offer a casual work environment, professional development and promotional opportunities. We have 33 core values that guide our intentional company culture and are employee centric. We are looking for dedicated, motivated and smart team members to grow with our company. Mallory Safety and Supply is hiring a Customer Service Manager! Mallory is looking for a dynamic person to join our Customer Service team as a Customer Service Manager. The ideal candidate will possess exceptional leadership skills and a passion for delivering Basic Service Brilliance. As a customer centric business, our Customer Service team is critical to the growth of our business. The Customer Service Manager will lead a small Customer Service team in daily operations, help drive business, and foster a positive culture. In addition, the Customer Service Manager will play a critical role in problem solving, process management, and branch business development. Here are the benefits that Mallory Safety & Supply can offer: Medical, Dental, and Vision Insurance 410(k) with an employer match program Employer paid Long Term Disability Voluntary Term Life, Accident, and Disability Insurance Employee Assistance Program with added benefits such as financial wellness and planning 10 hours of paid time off a month to start! 7 paid holidays throughout the year Yearly appraisal and bi-annual reviews Annual bonus based on company performance Employee discounts and Mallory Swag Holiday Raffles Certifications and continued job development opportunities Opportunities for promotion and growth Monday through Friday dependable schedule - No nights or weekends! A positive company culture - check out our website for more information on The Mallory Way! Here is what you can expect as a Customer Service Manager: Act as a strong leader and role model for Customer Service Representatives and other branch employees Learn, navigate, and use Prophet 21 to provide customer service Service both internal and external customers over the phone, via email, and in person Resolve issues with customer orders in a tactful manner Partner with the branch sales team to drive business Participate in interview and hiring processes as needed Employee development and coaching Oversee branch warehouse operations, including the supervision of Warehouse Associates and Drivers Act as back up Delivery Driver on an as needed basis Drive a positive, inclusive, and productive culture within the branch Assist with miscellaneous projects as needed Supervisory Responsibilities: Responsible for supervising a team of Customer Service Representatives. Supervisory responsibilities will include: Review and approve timecards, adjust as needed Conduct interviews, performance evaluations, and coaching conversations Document employee performance notes in Paycom Train new employees Conduct circle-back training as needed Here is what we need from a Customer Service Manager: Excellent oral and written communication skills Strong time and project management skills with the ability to multitask Strong computer and data entry skills highly desired, including Microsoft Office 2-5 years of experience in customer service - leadership skills are desired 1+ years of Customer Service Lead or Manager experience preferred Construction, safety, or industrial supply experience is preferred High School Diploma or GED required Valid Driver's License Physical Requirements: Occasional bending, twisting, standing, and stooping Lifting up to 50 pounds occasionally throughout the day Hiring great people is the most important thing we do. If you are motivated, self-driven and you care about the details - we offer an environment that will allow you to shine! Mallory Safety & Supply is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Veterans encouraged to apply! To learn more about Mallory, and our products - please visit ****************

Skillbridge Academy is a forward-thinking educational organization dedicated to building strong professional pathways through innovation, structured learning, and operational excellence. We pride ourselves on creating an environment where professionalism, collaboration, and personal growth are at the core of everything we do. Our team plays a vital role in shaping first impressions and delivering a seamless experience to students, partners, and visitors. Job Description We are seeking a motivated and detail-oriented Customer Support Manager to lead and enhance our customer service operations. This role is ideal for a professional who excels at coordinating support processes, improving service quality, and ensuring a positive experience for all clients. The Customer Support Manager will play a key role in maintaining service standards and supporting the growth of our organization. Responsibilities Oversee daily customer support operations and ensure timely resolution of inquiries Develop and improve support workflows, procedures, and service standards Monitor customer interactions to ensure consistency and quality Collaborate with internal departments to address customer needs effectively Analyze support performance metrics and prepare regular reports Identify opportunities to enhance customer satisfaction and operational efficiency Qualifications Strong communication and interpersonal skills Excellent organizational and problem-solving abilities Ability to manage multiple priorities in a fast-paced environment Professional attitude with a strong sense of responsibility Proficiency in customer service tools and basic reporting systems Ability to lead, guide, and support a customer service team Additional Information Competitive salary ($47,000 - $51,000 annually) Growth opportunities within a stable and expanding organization Skill development and leadership training Supportive and professional work environment Structured onboarding and continuous learning opportunities

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. As a leading Microsoft Partner and RSM US leverages' Microsoft's leading enterprise resource planning platform, Microsoft D365 Finance and Operations, and other Microsoft-centric tools to help customers stay competitive in a constantly changing environment. We are expanding our Managed Application Services team and looking for seasoned D365 BC/NAV functional consultant with experience in the financial and projects accounting areas. The ideal candidate has a strong finance background, enjoys being part of a team and working directly with clients and Microsoft. Dynamics 365 implementation or supporting services is a requirement. This team is responsible for supporting our implementation projects and well continuing with the client after go live. In this role, you will help mentor our team, assist clients in the implementation and support of Microsoft Dynamics D365 BC software as well as working directly with Microsoft on solving mission critical business situations. You will be working with a nationally dispersed team that is highly collaborative and a fun culture. Basic Qualifications: * 7+ years of hands-on software implementation or supporting services experience with Microsoft D365 BC and NAV * Strong accounting with Project accounting experience * Understanding of ERP software and how it applies to business processes * Excellent communication skills, written and verbal * Bachelor's degree in a relevant field or equivalent work experience * Strong analytical skills Preferred Qualifications: * Technology skills * Ability to work independently * Strong business knowledge * Dynamics D365 BC or NAV certifications highly desired This position follows a hybrid work model, requiring in-office presence twice per week and willingness to travel up to 25% At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $95,400 - $192,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Clinical Services Associate - On-Site - US, Lenexa, KS ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. Position Summary We are seeking a Clinical Services Supervisor to lead and support our nursing team and clinic operations. This role ensures smooth execution of clinical trials in compliance with study protocols, SOPs, and ICH-GCP standards. The supervisor will provide leadership, coaching, and performance management for nurses while assisting with operational needs during peak hours. Key Responsibilities * Supervise and support nurses during busy clinic hours. * Provide coaching, mentoring, and performance reviews for nursing staff. * Lead and coordinate daily clinic operations in accordance with regulatory standards (GCP, HIPAA, OSHA). * Serve as an escalation point for operational issues and staff questions. * Participate in interviews alongside clinic leadership. * Join the weekend on-call rotation every 5-6 weeks to assist clinic staff and answer questions. * Collaborate with internal teams to ensure efficient screening, dosing, and outpatient visits. * Maintain knowledge of all assigned studies and operational workflows. Preferred Qualifications * Registered Nurse (RN) license strongly preferred. * Experience supervising clinical staff and managing performance. * Strong knowledge of clinical procedures and ability to provide guidance during high-volume periods. * Excellent leadership, communication, and organizational skills. * Ability to manage multiple priorities in a fast-paced, team-oriented setting. Why Join Us? At ICON, we are committed to our core values: People, Clients, and Performance. You'll be part of a team that values innovation, collaboration, and continuous improvement, and you'll play a vital role in advancing clinical research that makes a difference. #LI-LB1 What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: * Various annual leave entitlements * A range of health insurance offerings to suit you and your family's needs. * Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. * Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. * Life assurance * Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Service Supervisor BH Job ID: 3202 SF Job Req ID: 15559 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title : Service Supervisor Location : Kansas City, MO (onsite with travel) About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and the planet. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Summary Step into a fast-paced, customer-focused environment as our Service Supervisor in the compressed air commercial segment. You'll oversee the local service function across the full equipment life cycle while partnering with the sales team to drive business growth. A solutions-oriented leader, you'll guide your team in maintaining and repairing rotary screw and reciprocating air compressors, as well as compressed air system components. This role empowers you to think like an owner, taking charge of the Service P&L, making sound business decisions, and enabling your Customer Center to achieve performance goals while raising the bar in service excellence. At the core of this role is your ability to be an exceptional leader; someone who sees the big picture, hones in on the details, and elevates team performance. Take the next step in your career and lead a team where your decisions shape success and your leadership sets the standard. Responsibilities * Effectively attract, coach, counsel, train, develop, and retain all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process improvement, and technical skills to the highest degree possible. * Collaborate with the service coordination function to respond efficiently to customers, ensure technicians' training and skill level is appropriately matched to service customers, and ensure resources are effectively leveraged across the service area to maximize Service Technician utilization. This includes balancing customer requests for emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements. * Collaborate with the sales function to consult on service agreements; attend customer meetings to win new and grow existing; service business; provide service support for installations; and drive new service business through Service Technician generated leads, quotes, and requests for proposals. * Maximize cash flow by ensuring invoices are generated immediately upon completion of work and warranty claims are filed accurately and timely, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction. * Effectively manage service team inventory to maintain accuracy, reduce year-end write-offs, and maintain SOX compliance through detailed reporting and regular cycle counts. * Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure all service personnel follow and maintain safe and productive work habits in the shop, as well as at the customer site. * Other duties as assigned to support the service business and ensure customer satisfaction. Requirements * High school diploma or GED required with relevant work experience * 3+ years' experience in an industrial sales business setting. * 3+ years' experience in managing teams of people, processes and budgets strongly preferred, or an equivalent combination of relevant experience coaching, training and mentoring as a peer-leader. * Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years. * Ability to work in diverse conditions at times requiring interpretation or deviation from standard processes including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards. Core Competencies * Advanced customer service skills including conflict resolution, communication, negotiation, etc. * Leadership skills with the ability to inspire, develop, and hold teams accountable * Strong verbal and written communication skills * Solid operating knowledge of Microsoft office software and other basic computer usage. * Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases. Preferences: * Associate's or Bachelor's degree in engineering, engineering technology, business or equivalent related field Travel & Work Arrangements * This is an onsite, with travel position and a Company Vehicle is provided. * Frequent regional travel to customers is required, which may include outdoor work and/or work in mechanical /equipment rooms. * This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************

The purpose of the Supervisor, Patient Services (Non-Clinical) is to supervise and manage the intake teams who triage calls, facilitate the enrollment process, and conduct benefits investigation. The Supervisor plans and implements operational service center strategies; improving systems and processes; meeting and exceeding quality goals; establishing relationships with business partners; and provide development and management support of associates. This position requires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities. Establish, monitor, analyze and report on KPI's related to effective patient access processes and initiatives Selects, hires, leads and develops departmental associates; provides training, feedback and development opportunities; coaches associates to ensure their success; manages performance Collaborates with call center management staff to execute programs to facilitate conversion, compliance and adherence Coordinate and manage special projects which will frequently be cross-functional in nature Presents to external audiences (primarily healthcare providers and insurers) Core Competencies Business Understanding Has strong business process knowledge Is aware of major issues or problems affecting operations Evaluates how concepts, ideas and information could enhance the business operations Communication Communicates clearly and succinctly, in person, by telephone and e-mail Listens to hear and understand; clarifies and confirms as appropriate Probes for understanding of issues Keeps others informed of decisions, changes, objectives, priorities and accomplishments Development of Self and Others Effectively develops others through coaching, counseling, feedback and opportunities Effectively conducts performance management sessions with associates Assists staff with setting developmental goals Assists team leaders with the development of their teams Leadership Coordinates with other departments to provide patients the outcomes they need Demonstrates strong team leadership skills Manages and coordinates staff scheduling Recruits and hires new associates Demonstrates strong conflict resolution skills Leads projects and process re-design efforts Demonstrates a commitment to serving our patients Demonstrates values and philosophies of the organization Planning and Organization Works effectively in a multi-task environment Plans, organizes, manages and monitors activities according to priorities Effectively facilitates groups / discussions to meet business needs Displays strong sense of urgency Uses good time managements skills Analysis Produces accurate work with attention to detail and is thorough Possesses good analytical skills - data interpretation and problem-solving Requirements Education and experience required: Bachelor's Degree or equivalent work experience to include supervisory or applicable professional leadership experience. Without bachelor's degree - applicable professional leadership experience that highlights the ability to lead, motivate and interact in a telephone-focused team setting. Specific type of experience required: Professional level knowledge of customer care techniques and processes. In-depth understanding of insurance plans and benefit structures. Been involved in or managed special projects in a call center or similar environment. Benefits Competitive pay structure, Matching 401(k) with immediate vesting, Medical, dental, vision, life, & short-term disability insurance, Paid time off and eight (8) paid holidays throughout the calendar year, and Through proven success, motivation, and team work, potential for growth and promotions within the organization. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $13 - $15 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.