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Customer service manager jobs in Kennewick, WA - 75 jobs

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  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Customer service manager job in Walla Walla, WA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $42k-51k yearly est. 3d ago
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  • Customer Service Manager

    Fruitsmart Inc.

    Customer service manager job in Grandview, WA

    With roots that go back to 1982, Fruit Smart has decades of experience in the fruit industry, and still maintains a strong “can do”, customers'-oriented attitude. The company has grown from a small entity to what it is today, thanks to quality products and excellent customer service, because of this we are looking at adding the position of Customer Service Manager to our Sales Support Team. The ideal candidate must have strong interpersonal skills, experience in leading a customer service team, a positive attitude, and a desire to be part of a successful and growing team. The Customer Service Manager will lead the sales support team. This position is responsible for maintaining high customer retention, as well as developing standards for the team, by identifying and implementing best work practices. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction and loyalty. KEY RESPONSIBILITIES Analyze information and trends, apply critical thinking, and recommend action plans Interact with other company departments in a professional manner Identify opportunities to update and improve customer service procedures and make recommendations to the VP of Sales or other appropriate staff. Enforce company policies and procedures Perform other related duties and procedures WORK EXPERIENCE & PERSONAL SKILL REQUIREMENTS Possess strong verbal and written communication skills. Ability to work independently and ability to function at a high level within a team environment. Excellent computer skills including a strong working knowledge of Microsoft Word, Excel and Outlook. Strong customer service skills with the ability to interact well with a diverse group of customers. Good analytical and problem-solving skills. Must be detail oriented possessing the ability to perform multiple tasks. Ability to work flexible hours if needed. Strong decision-making skills. Ability to coach and mentor customer service representatives. EDUCATION REQUIREMENTS Bachelor's degree preferred Proficiency in Microsoft Office Suite is required At least five years of customer service experience required Previous experience in a supervisory role is required
    $54k-95k yearly est. Auto-Apply 60d+ ago
  • Commercial Loan Servicing Lead

    Gesa Credit Union

    Customer service manager job in Richland, WA

    Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together. Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. Get to know us: About - Gesa Credit Union Role Summary: The Commercial Loan Servicing Lead's responsibility will be cross functional over several areas associated with the servicing of Gesa's commercial loan portfolio. The Commercial Loan Servicing Lead will be responsible for servicing, maintaining and ensuring continuity and perfection of the commercial loan portfolio post funding. They will assist in the internal file audits, third-party audits, and state and federal safety and soundness examinations. This position will require a solid understanding of Gesa Credit Union policies and guidelines, as well as all state and federal laws. This position will be deeply engaged in collaboration across the commercial banking organization. What You Will Be Doing: * Collaborate with Commercial Loan Operations Manager/Team Leader on HMDA compliance. * Collaborate with Quality Assurance and Quality Control to assist in post funding auditing of commercial loans. * Collaborate with the commercial lenders, commercial credit analysts, commercial production assistants, and commercial loan processors to facilitate loan maintenance requests (i.e, interest rate changes, risk rate changes and research), prepare necessary correspondence notifications and other portfolio monitoring activities. * Complete monthly 1502 reporting including addressing inconsistencies in a timely fashion. * Function as primary liaison for commercial insurance vendor to identify any required updates, maintenance or forced place insurance needs. * Contact and maintain up to date reporting to commercial lenders regarding delinquent property taxes on real estate loans. Report and process delinquent property tax tracking to commercial regional managers and Credit Administration. * Maintain and ensure continuity of UCC filings for equipment or business asset lending. * Serve as primary point of contact for commercial loan payoff requests and facilitate compliant release of collateral for all commercial loans. * Serve as primary point of contact for all commercial loan participations (as lead or purchaser). * Maintain controls to ensure the safety and soundness of the commercial portfolio. * Monitor all credit activity to ensure daily assignments have been completed such as processing interest rate index changes, new loan account accuracy. * Assist in the preparation for third-party audits and state and federal exams. * Provide support to credit union members and staff to complete any updates as required for questions, clarification, or updates of commercial loans. * Provide computer support, including data entry, in the maintenance of the loan systems. * Reconcile member business loan reports as requested and required. * Maintain a working knowledge of the credit union's commercial loan standards and government regulations. * Maintain a professional work environment and work under restricted time constraints. * Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism. Consistently display respect for all areas of diversity and levels of knowledge. About You: * Maintain up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures. * Participate in and support a team environment. * Display respect for diversity. Treat people with respect, keep commitments, and maintain a prominent level of integrity. * Possess and display excellent customer service attributes along with the ability to productively lead team members. * Effectively communicate with immediate supervisor regarding matters of account or lending concern. * Able to work under pressure and manage workflow to provide a preeminent level of member service. * Maintain a positive and professional image through effective verbal and written communication.
    $50k-104k yearly est. 5d ago
  • Surgical Services Supervisor - Trios Health

    Lifepoint Health 4.1company rating

    Customer service manager job in Kennewick, WA

    Surgical Services Supervisor Job Type: FT| Day Wage scale: $41.52- $65.16 per hour Your experience matters At Trios Health, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. POSITION SUMMARY: Supervises daily staff activities for an assigned area or function. Determines, coordinates and supervises daily staffing assignments and levels. Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions. Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff com-pliance with departmental and organizational policies, procedures, and protocols. Performs staff responsibilities as needed to fulfill required service levels. Leads the handling and resolution of complex issues and complaints. Regular and reliable attendance. Perform other duties as assigned. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices. What we Offer: We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and a minimum of 10 days of paid time off per year (for full time employees) as well as 8 paid holidays per year. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Qualifications and requirements Applicants should have a current state RN license and possess a bachelor's degree or associate degree from an accredited nursing school. Additional requirements include: BLS, ACLS, PALS, TNCC required 1 year of experience required About our Health System Trios is a 111-bed hospital located in Kennewick, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. EEOC Statement “Trios is an Equal Opportunity Employer. Trios is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
    $41.5-65.2 hourly Auto-Apply 60d+ ago
  • Service Supervisor

    Pacific Office Automation 4.7company rating

    Customer service manager job in Kennewick, WA

    Job Description Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking a Service Supervisor for our office in Kennewick, WA. Primary Objectives/Scope: Supervise assigned service technicians to meet and exceed department profitability goals. Assist Branch Technical Manager in administration and recruiting; Promote Service Techs productivity and job-related personal growth. Essential Job Duties Routinely demonstrates and creates a helpful and positive work culture Encourages and builds positive relationships and communicates effectively with all co-workers and outside customers and vendors Conducts self at all times as the public image of the company in accordance with the companies Code of Conduct Meet or exceed team productivity goals on a number of measurements including gross calls per day, incomplete calls, call back rate, efficiency rating, EU rating, daily time detail, and average call duration Meet or exceed all inventory integrity goals including line item accuracy and dollar value variance Maintain technical knowledge on all products Make recommendations to Field Service Manager for any identified service training needs Assist Sales department with sales demos as requested Handle service calls in the event that the open call load is high Other duties assigned as needed Interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; Qualifications 1-3+ years experience in the copier/printer repair industry Excellent communication skills, verbal and written; strong customer service skills Strong relationship management skills with customers, vendors and employees within the company required Exceptional mechanical aptitude and demonstrated skills required; and proven troubleshooting skills handling digital office equipment Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions Must have strong ethics and work as an effective, collaborative team member Computer literacy and experience working with MS products: Outlook, Excel and Word Ability to work evenings and weekend hours during peak periods Experience Associate's degree or equivalent 3+ years related experience required, industry experience preferred Pacific Office Automation Benefits Expected annual income: $60k-$75k Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA Programs Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger. #LI-Onsite #INDSP
    $60k-75k yearly 5d ago
  • Associate Client Manager - Business Insurance

    Northwest Region

    Customer service manager job in Walla Walla, WA

    The Job Marsh McLennan Agency's Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our clients. If you're new to the world of insurance or customer service, this position provides an excellent opportunity for you to sharpen your skills and develop in your career at MMA. We've created a promising career path with opportunities to move up the ladder and specialize in high-level client service and industry focuses as you move forward. We will give you access to mentorship, training, resources, and development to ensure your success but you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart- they don't stop short of excellence and are driven to do what's best for their clients, colleagues, and communities. From admin to accounting and everything in between, we believe our team is all in sales together. We're dedicated to representing our brand with excellence and integrity in every interaction. We collaborate with intention and know every one of us plays a vital role in our shared success. What You'll Be Doing Work with customers and carriers to handle incoming service requests. Manage new and renewal insurance marketing: including negotiating with carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers. Account collaboration: including negotiating with insurance carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers. Update customer information: keep accurate, up-to-date records on customers in our agency management system. Up sell & cross sell: work with your colleagues to find and follow-through on up-sell and cross-sell opportunities. Customer service: ensure that you and your designated sales and service team provide effective and efficient customer service. Plus (the fine print): you'll follow organization policies and procedures, sales and service standards and established workflows. You'll ensure quality control through proper file documentation and maintenance. You'll maintain confidentiality and be an all-around awesome member of our team. Who We're Looking For You're a client service advocate. You're passionate about delivering an exceptional level of customer service and support. You're ready to throw all stereotypes of “insurance” out the window and love your job. You're smart. You understand business and people. You're good with people, even on the tough days. Good customer service is just part of who you are, and you love making people happy. You're a team player. You maintain positive relationships with your colleagues-and you enjoy it. You're that person everyone can depend on-to pay attention to details, to make deadlines, to be accurate and complete when interacting with clients, colleagues and carriers. You love to learn. You're earnest about improving and pursuing professional development. You can adapt-because our industry changes constantly and so do the needs of our clients. You're good at staying on your toes. You're ready for a meaningful change. No more corporate vanilla structure for you. (Yes, an insurance company really just said that.) You embrace our core values: accountability, balance, excellence, integrity, respect and humanity. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. The Perks: We take pride in providing our colleagues with a competitive compensation package; we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. The salary range for this position is $41,200-$76,800/year. Additionally, this position may be eligible for performance-based incentives, annual profit sharing and a benefits package that includes paid paternity/maternity leave, medical leave, 401K savings and other wellbeing programs. Decisions will be determined on a case-by-case basis. Who you are is who we are. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com #MMANW
    $41.2k-76.8k yearly Auto-Apply 13d ago
  • Roofing Service Manager

    Centimark 4.6company rating

    Customer service manager job in Pasco, WA

    CentiMark Corporation is actively hiring an experienced Roofing Service Manager in Pasco WA! The ideal candidate will have commercial/industrial roofing experience, leadership/supervisory experience, and provide exceptional service to our customers. This role is paying a base salary of $60k - $90k plus bonus opportunity & premier benefits! Job Summary: * Development of the service department * Scheduling and supervising two-man crews - ensuring that they are operating to optimize safety, service & quality measures * Ensuring customer satisfaction * Working with the Sales Team on the estimating, proposing, and selling commercial roofing repair work * Inspect service roofing jobs for safety and workmanship * Responsible for management/growth of service department Candidate Requirements: * 5+ years' experience in commercial roofing * 2+ years' experience in commercial roofing service * Proficient Computer Skills * Working knowledge of commercial/industrial roofing procedures and safety * Excellent communication, analytical, leadership, interpersonal, problem-solving and organizational skills * Experience with EPDM, Acrylic, Single Ply, PVC and/or TPO is required Premier Benefits: * 2 Health Insurance Plans: * No Cost "Core Plan" - No Cost Medical & Dental * "Buy Up Plan" - Features a lower deductible for Medical * Vision Plan * Employer Paid Life & AD&D Insurance * Traditional 401K with Company Match * Roth 401K with Company Match * Flexible Spending Account (FSA) * Employer Provided Employee Stock Ownership Program (ESOP) * Company Vehicle, Fuel Card, Cell Phone, Laptop * Paid Holidays and Vacation CentiMark Corporation is the nation's largest commercial and industrial roofing contractor. We have 100 offices across the US with over 3,500 employees. CentiMark offers a full complement of new and replacement roof systems including single-ply thermoplastics, EPDM, modified bitumen, built-up roofing, metal roofing, spray polyurethane foam, tile, steep slope and roof maintenance coatings. CentiMark provides a great work environment with challenging career opportunities. Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer For more information, please visit our website -- **********************
    $60k-90k yearly 13d ago
  • District Manager

    Specialized Pavement Marking, Inc.

    Customer service manager job in Kennewick, WA

    The District Manager oversees all Eastern Washington operations-including Yakima, Kennewick, and Spokane-with future expansion into Idaho. This role manages both union and non-union field teams, directs project management and estimating staff, maintains regular communication with the local union, and drives operational performance across multiple divisions. The position is responsible for leading with a strong focus on people management, ensuring efficient delivery of pavement marking, asphalt-related, and civil construction projects in compliance with DOT and federal requirements. Primary Responsibilities: Leadership and People Management Lead and develop both professional and field workers; oversee hiring, performance management, and apprenticeship program requirements Build a strong, accountable culture across multiple locations while maintaining productive relationships with the local union Operational Oversight Direct all field operations-including scheduling, resource planning, equipment coordination, and crew management-for highway and striping in Eastern Washington Ensure projects meet WSDOT, federal, and local specifications while monitoring job progress, resolving risks, and maintaining strong client and vendor relationships Project & Business Compliance Oversee estimating and project management functions, supporting bid reviews, forecasting, and strategic operational planning tied to division growth Ensure compliance with union contracts, DOT and federal regulations, and company safety standards Report on divisional performance, staffing needs, financial results, and project metrics Support safety initiatives, jobsite audits, quality control, and continuous improvement practices Experience Required 5+ years in general contractor or heavy civil construction environment Experience managing field crews or leading operations (union experience strongly preferred) Strong understanding of Federal, State and DOT specs, plan reading, estimating concepts, and scheduling Ability to lead diverse teams, navigate complex personalities, and manage multiple locations Strong communication, coaching, and conflict-management skills, proven experience hiring, developing, and supervising employees Skills Required Manage union communication and labor relations, oversee hiring and performance actions, and ensure all apprenticeship program requirements are met Proficiency in operational reporting, including performance metrics, staffing forecasts, financial tracking, and project status updates Experience in safety management, including supporting safety programs, conducting jobsite audits, and ensuring adherence to safety standards Quality control and continuous improvement skills, with the ability to identify issues, evaluate processes, and implement corrective actions Education Required Bachelor's degree in construction management, Civil Engineering, Operations Management, or related field 10+ years of progressive experience in construction leadership roles Demonstrated business development or client relationship experience Valid driver's license and willingness to travel across the region Physical Requirements Work in both office and field settings, requiring adaptability to various weather conditions Work Environment Travel throughout Eastern Washington locations as needed: Yakima, Kennewick and Spokane with some travel required to our WA headquarters location in Pacific, WA
    $82k-129k yearly est. 1d ago
  • Service Leader

    Chipotle Mexican Grill 4.4company rating

    Customer service manager job in College Place, WA

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. WHAT YOU'LL DO * In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: * Making sure great tasting, high quality food is served * Helping to resolve food quality issues * Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed * Helping to resolve customer incidents and working to ensure positive customer experiences * Helping to monitor crew breaks, shift changes, shift meetings, and line schedules * Developing and cross training all front of house Crew * Assisting with Crew performance reviews * Developing future Service Leaders * Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork * Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary * Ensuring the proper quantity of supplies are available as needed WHAT YOU'LL BRING TO THE TABLE * Be able to understand and articulate Chipotle's Food With Integrity philosophy * Have knowledge and experience of cash handling policies and procedures * Have knowledge of Food Safety and health department matters * Have familiarity with office paperwork * Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location * Have a high school diploma * Have restaurant experience WHAT'S IN IT FOR YOU * Tuition assistance (100% coverage for select degrees or up to $5,250/year) * Free food (yes, really FREE) * Medical, dental, and vision insurance * Digital Tips * Paid time off * Holiday closures * Competitive compensation * Opportunities for advancement (80% of managers started as Crew) PAY TRANSPARENCY Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details. $19.90-$22.15 WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit ***************** Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Job Restaurant Management Job Posting 01/22/2026 Job Number JR-2024-00010647 RefreshID JR-2024-00010647_20260101 StoreID 04565
    $29k-47k yearly est. 17d ago
  • Civil Group Manager

    Enginuity Advantage

    Customer service manager job in Kennewick, WA

    Job Description Lead. Influence. Build What Lasts. If you're a seasoned civil engineering leader who's ready to shape strategy, mentor talent, and leave a lasting imprint on an established firm, this role offers more than a title - it offers a future. This is an opportunity to step into a visible, trusted leadership role within a financially secure, mid-sized engineering firm known for technical excellence and long-standing client relationships. You'll have the autonomy to lead your discipline, the support of senior leadership, and the runway to grow into expanded leadership or ownership opportunities over time. You'll work alongside experienced professionals who value collaboration, quality, and integrity - and you'll have a real voice in how the firm grows, operates, and serves its clients across the Pacific Northwest. Why This Role Stands Out Leadership with impact - Directly manage and develop the Civil Department while influencing firm-wide strategy. Stability + opportunity - Join a well-established, financially secure firm with over 30 years of success. Growth potential - Clear pathways into additional leadership roles and potential ownership. Project diversity - Engage in commercial, industrial, and public-sector projects, including federal work. People-first culture - Collaborative, professional, and innovation-driven environment where mentorship matters. About the Firm (Client Confidential) Medium-sized multidisciplinary engineering firm (~50 employees) Over 30 years of experience delivering integrated engineering and architectural solutions Expertise across civil, structural, electrical, mechanical engineering, and architecture Strong regional presence in the Pacific Northwest Known for engineering excellence, long-term client relationships, and financial strength The Role: Civil Group Manager As the Civil Group Manager, you'll be responsible for leading the civil discipline, ensuring technical excellence, developing people, and supporting project delivery across the firm. Key Responsibilities Lead and manage the Civil Department, including engineers and designers Partner with Project Managers to deliver timely, cost-effective engineering solutions Ensure technical accuracy, quality assurance, and code compliance across all civil projects Oversee staff utilization, scheduling, and resource planning in alignment with project backlogs and forecasts Mentor, coach, and develop team members, including performance evaluations and career path planning Support business development efforts and contribute to strategic and marketing plans Maintain approval authority for contracts in accordance with company policy Collaborate closely with senior leadership to address staffing, scheduling, and financial performance considerations Participate in leadership and management meetings Uphold company-wide and discipline-specific policies, procedures, and QA standards Reporting Structure Reports directly to the President Works closely with the Director of Projects on delivery and operational alignment Skills, Knowledge, Education & Experience Professional Engineer (PE) license (required) Bachelor's degree in Civil Engineering 15+ years of professional civil engineering experience 8+ years of experience as a Project Manager or in an equivalent leadership role Demonstrated ability to lead, mentor, and develop engineering teams Strong organizational, planning, and prioritization skills Deep understanding of engineering standards, codes, and quality assurance practices Proven ability to collaborate with cross-functional teams and senior leadership Compensation & Benefits Competitive salary: $100,000-$130,000 Comprehensive benefits package, including: Medical, dental, vision, LTD, and life insurance 401(k) with employer match Family medical coverage (family of three under $300/month) Time off: 11 paid holidays Vacation and sick time Ongoing professional development and leadership growth opportunities Strong team culture rooted in respect, collaboration, and excellence Ready to Lead the Next Chapter? If you're looking for a role where your technical expertise, leadership skills, and vision truly matter, this is a rare opportunity to step into a stable, respected firm and help shape its future. This position is being recruited on behalf of our client. Company details will be shared with qualified candidates during the interview process.
    $100k-130k yearly 26d ago
  • Columbia Center Mall - Seasonal Assistant Local Manager

    Cherry Hill Programs 3.3company rating

    Customer service manager job in Kennewick, WA

    Pay Range: Min: $18.13 Max:$19.13 About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As Assistant Local Manager, you will work alongside our Local Manager as you lead, develop and motivate the local team to achieve personal, professional, and company goals. Our Assistant Local Manager Will Also * Promote a positive, collaborative environment and maintain our core values and policies * Assist LM with preparations for the opening day including hiring completion, inventories, equipment setup/testing, staff scheduling and training, and learning proper opening/closing procedures * Take photos and provide guests with memorable souvenirs to take home * Photography experience not required * Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery * Lead by example and reinforce policies and procedures established by senior management * Troubleshoot technical issues and escalate to IT or Local Management when needed * Assist Local Manager with administrative tasks such as inventory, scheduling, training and/or recruiting * All other duties as assigned What We're Looking For * Positive attitude and strong work ethic * Team player who can work independently and understands the importance of leadership * Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions * Ability to process sales transactions and comfortable with cash handling * Professional attire and good hygiene are a must * Available to attend mandatory pre-season training * Flexibility and willingness to work during "peak" retail hours, such as evenings, weekends, and holidays * Available to work a minimum of 20 hours a week or as needed Knowledge, Experience & Skill * At least 18 years of age * Previous retail/assistant manager and photography experience preferred * Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time * Ability to stand, walk, and perform easy, guided choreographed movement independently What Else Can You Expect * A fun, fast paced, and passionate environment * Career advancement opportunities * Flexible schedule * Referral program * One free photo package for friends and family per staff member * Must be used 2 weeks before the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
    $31k-36k yearly est. 4d ago
  • TECHNICIAN GM

    McCurley Integrity Dealerships LLC

    Customer service manager job in Pasco, WA

    McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations ***additional pay for breaks, overtime and bonuses*** Automotive Technician GROW WITH US!!!! The Service Technician's primary responsibility is to diagnose and repair automobiles, vans, trucks, and other vehicles in accordance with ASE certification, dealership policies, state, and federal law. Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Pay Range: A Technician $35.00 - $40.00 B Technician $30.00 - $34.00 C Technician $21.00 - $29.00 We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $65k-121k yearly est. Auto-Apply 8d ago
  • TECHNICIAN GM

    McCurley

    Customer service manager job in Pasco, WA

    McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations * additional pay for breaks, overtime and bonuses* Automotive Technician GROW WITH US!!!! The Service Technician's primary responsibility is to diagnose and repair automobiles, vans, trucks, and other vehicles in accordance with ASE certification, dealership policies, state, and federal law. * Accuracy - Ability to perform work accurately and thoroughly. * Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. * Customer Oriented - Ability to take care of the customers' needs while following company procedures. * Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. * Working Under Pressure - Ability to complete assigned tasks under stressful situations. Pay Range: A Technician $35.00 - $40.00 B Technician $30.00 - $34.00 C Technician $21.00 - $29.00 We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $65k-121k yearly est. 7d ago
  • TECHNICIAN GM

    McCurley Dealerships

    Customer service manager job in Pasco, WA

    Job Description McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations ***additional pay for breaks, overtime and bonuses*** Automotive Technician GROW WITH US!!!! The Service Technician's primary responsibility is to diagnose and repair automobiles, vans, trucks, and other vehicles in accordance with ASE certification, dealership policies, state, and federal law. Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Pay Range: A Technician $35.00 - $40.00 B Technician $30.00 - $34.00 C Technician $21.00 - $29.00 We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $65k-121k yearly est. 8d ago
  • Retail Store Manager-maurices

    Maurices 3.4company rating

    Customer service manager job in Richland, WA

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Store Manager-maurices to join our team located at our Store 1675-Vinter Square ShpCtr-maurices-Richland, WA 99352. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: What you'll do: Being a maurices full-time retail store manager means that you'll get the opportunity to lead a team of talented associates to create an unforgettable experience that leaves our customers looking and feeling their best. This role builds and supervises a high-performance team of 8-20, including 3-4 members of management. Key responsibilities include: Inspiring and directing a team focused on customer obsession and driving and achieving goals (sales, loyalty, talent) Leading talent selection, associate development, onboarding, training and retention Managing the omni-channel business through visual presentation, sound operational practices and manage store expenses Connecting with the community to increase awareness Driving new ideas, sharing information with others, and creating solutions What you'll get in return: A growth-minded atmosphere, positive and supported environment A flexible work schedule Ability to influence a team and implement growth strategy Career Development opportunities Occasions to encourage connecting and actively participating in community events A 40% discount Well-rounded benefits offering, including mental, physical and health resources Position Requirements: Store Manager candidates are skilled individuals with: Previous management experience, required. Specialty retail store management experience, preferred Proven ability to identify and develop talent and influence a positive team atmosphere Ability to make sound decisions, take action, and achieve results Computer Proficiency, necessary Availability to work day, evening, and weekend hours The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential - maurices is an equal opportunity employer. Pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. Store Leader: $27.16 - $30.18 Location: Store 1675-Vinter Square ShpCtr-maurices-Richland, WA 99352 Position Type:Regular/Full time Pay Range: Hourly: $27.16 - $30.18 Benefits Overivew: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $31k-51k yearly est. Auto-Apply 3d ago
  • General Manager

    Community Thrift

    Customer service manager job in Hermiston, OR

    Community Thrift in Richland, WA is looking for one general manager to join our 36 person strong team. We are located at 1625 North First street Hermiston Oregon. Our ideal candidate is attentive, ambitious, and hard-working. We offer a chance to move up in a growing company. Responsibilities Oversee daily business operations Manage staff and delegate responsibility as needed Maintain excellent customer service standards Manage profit and loss figures Build weekly schedules Weekly deposits Hiring, Firing, Training Rotation of products Safety meetings Opening and closing the store Maintaining and operating a clean store every day Qualifications Excellent communication skills to connect effectively with customers and co-workers Positive attitude and ethics which support our values and culture Ability to manage a fast-paced, high-volume, clean, customer-focused workplace Strong time-management skills; ability to multi-task, prioritize, and organize Have to be good with time management Must have 1 - 3 years minimum experience Clean background and driving record Dependable and Reliable We are looking forward to receiving your application. Thank you.
    $46k-86k yearly est. 24d ago
  • Denny's - GENERAL MANAGER

    Feast Enterprises

    Customer service manager job in Sunnyside, WA

    Job Description Reporting to the District Manager, the General Manager will be responsible for overall restaurant operations including execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction. General Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others. Job Responsibilities These are areas of performance in which the General Manager must be successful to meet their accountabilities: Guests: Makes sure that all Restaurant Managers and employees put "Guests First" to ensure a respectful and enjoyable environment, satisfied guests, and repeat business. People: Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by: Working to create and maintain a respectful and enjoyable environment for our employees. Recruiting and selecting effectively. Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills. Providing timely, constructive coaching and feedback. Restaurant Operations: Directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved. Does this by: Making sure food preparation, handling, and storage guidelines are consistently followed. Enforcing sanitary practices for the general cleanliness and maintenance of the restaurant. Growth: Drives sales, guest count, and profit for the restaurant by: Developing and executing a local store marketing plan. Building strategic relationships in the community with civic, business, school, and professional organizations. Ensuring timely and quality implementation of all Divisional and National marketing promotions and co-op marketing initiatives. Financials: Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved. Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets. Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets. Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations. Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the District Manager or Human Resources Manager, as appropriate. Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked. Competencies Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests first while balancing the needs and priorities of the business to create win/win solutions. Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully. Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals. Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others. Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments. Leadership Courage: Acts and leads with conviction; stands up for self and team appropriately. Speaks up professionally and promptly to address issues and provide solutions. Gives others direct, timely, and constructive feedback. Business Acumen: Knows how the business works and how it relates to the marketplace. Open to innovative ways to achieve solutions to move the business forward. Sees the "big picture"; understands how operational and support functions work together for the growth and success of the business. Essential Functions Must be able to lift a tray weighing up to 25 lbs Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, store rooms, service areas, walk-in coolers, and freezers Must be able to bend, stoop, reach, lift, and grasp Must be able to hear well in a loud environment to respond to employee and guest needs Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling Must be able to operate point-of-sale system and differentiate between monetary denominations Must be able to work with all Denny's menu products Must be able to work with potentially hazardous chemicals Must have sufficient mobility to move and operate in confined work area Must be able to work inside and outside the restaurant Must be able to observe staff and all aspects of restaurant operations Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business Must be able to tolerate extreme temperature changes in kitchen and freezer areas Position Qualifications Minimum of 3 years of experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred Associate's or Bachelor's degree preferred or equivalent combination of education and experience Food Safety Manager certification required Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization Ability to communicate effectively, both orally and in writing, in the English language Possesses basic math skills (add, subtract, multiply, divide) Places a value on diversity and shows respect for others Proven ability to problem solve and handle high stress situations Interprets financial statements and understands contributing factors ***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
    $66k-123k yearly est. 6d ago
  • General Manager

    DND Groups

    Customer service manager job in Milton-Freewater, OR

    DND Groups is a privately held franchise management company and home to more than 54 quick services restaurants nationwide. Proudly representing 4 internationally recognised brands; Dairy Queen, Taco Johns, Zaxby's, and Paris Baguette. DND Group was recently named one of the Top 200 Restaurant Groups by Nation's Restaurant. As a team we are eager to bring aboard a growth minded manager to lead our crew at our Dairy Queen location in Milton Freewater, Oregon. Responsibilities Building and developing a trusted team. The general manager will guide, support, and bringing out the best in their crew members and shift leaders. Maintaining a positive working relationship with all restaurant staff. Fostering and promoting a cooperative and pleasant working enviornment, that will maximise employee morale, productivity and efficiency will be paramount. Hiring, training and developing shift managers and conducting formal employee performance reviews. Ensuring that the team is equipped to provide an excellent guest experience in all areas. Utilizing the restaurants profit & loss to optimise sales and profit by analyzing COGS and taking corrective action if necessary. Maintaining inventory, projecting changes in demands throughout the year and adjusting labor accordingly. Ensuring that the restaurant is properly staffed to drive sales volumes. Prepare crew members' schedules and approve schedules completed by assistant managers to meet staffing requirements and labor goals. Personally respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction. As well as taking the opportunity to identify areas for improvement as a team. Organizing and implementing local restaurant marketing as well as incorporating regional and national marketing promotions to increase restaurant sales. Exercising good judgment in decision-making and reporting issues to the district manager. Qualifications / Skills Minimum of 3-5 years of restaurant management experience is required. Quick service restaurant experience strongly preferred. High School diploma or equivalent required. Candidates should have a strong sense of urgency, thrive under pressure and have the ability to motivate their team in a fast paced environment. Strong customer service skills, as well as the ability to adapt and engage with a diverse crew members and wide range of customers. A proven track record of effective management. This should be demonstrated by previous COGS and labor. Successful candidates will be detail-oriented and have the ability to oversee and balance all aspects of a fast paced and dynamic restaurant. Ability to stand for long periods of time and lift up to 50 pounds will be necessary. A strong sense of ownership is critical. The right leader is available to their store in the manner a parent would be; far beyond their designated shift, a manager is available 24/7 to their store and crew or otherwise ensures that there is someone to adequately care for their team in their absence. Benefits and Compensation Salary: $50,000.00 - $60,000.00 per year (based upon experience) Heathcare benefits available Paid vacation and holidays 401K plan EOE AA M/F/Veteran/Disability DND Groups (“DND”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. DND is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. DND is an at-will employer. Diversity Commitment DND is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone's unique contributions, experiences, and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are the best when we connect, recognize & respect our differences through our values of engagement, growth, and collaboration!
    $50k-60k yearly Auto-Apply 60d+ ago
  • Unit Manager - Paediatric

    Mediclinic International

    Customer service manager job in Sunnyside, WA

    Mediclinic Medforum | Sunnyside, Pretoria | South Africa Number of positions: 1 Recruiter name: Mokgadi Florah Hlungwani Reference number: 64565 Workplace Type: On-site Permanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB The Unit Manager manages a specific nursing unit, e.g. a surgical ward, to ensure safe patient care and a positive client experience. They further manage human and other resources to ensure that staff are engaged and processes are optimised. KEY RESPONSIBILITY AREAS * Ensure safe patient care by meeting set clinical quality standards according to company policies and procedures * Manage and mitigate clinical risks in the unit * Lead and manage the staff in the unit * Manage the unit's operational and capital expenses according to financial and budget guidelines and ensure optimal utilisation of resources * Manage and actively contribute to a positive client experience in the hospital * Support the achievement of interdepartmental outcomes * Manage key stakeholder relations REQUIRED EDUCATION ESSENTIAL EDUCATION: Professional Nurse qualification, and Postgraduate Diploma in Health Services Management or an Accredited Management Qualification OR 5 years of leadership experience in a hospital, and Postgraduate Diploma in Nursing if managing a specialist unit (e.g. Perioperative Nursing) DESIRED EDUCATION: N/A REQUIRED EXPERIENCE ESSENTIAL MINIMUM EXPERIENCE: 5 years of Professional Nurse experience in a hospital 2 years of leadership experience in a hospital DESIRED EXPERIENCE: N/A REQUIRED JOB SKILLS AND KNOWLEDGE * Auditing and accreditation processes * Clinical risk management * Computer literate (Microsoft Office) * Continuous improvement and quality assurance methodologies * Financial management * Healthcare industry * Human resource processes including employee relations * Infection prevention and control * Management of staff productivity * Nursing functional knowledge * Patient complaint management * Relevant nursing legislation All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements. Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile Join our Talent Community Become a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience. Sign Up Job Type: Nursing Video Token: qm MKtWJF0cg Custom Field 1: v1658243237/MCSA_job_advert_header_mbsg7o.jpg Job Segment: Infection Control, Patient Care, Employee Relations, QA, Risk Management, Healthcare, Human Resources, Finance, Quality
    $58k-99k yearly est. 5d ago
  • Service Supervisor

    Pacific Office Automation 4.7company rating

    Customer service manager job in Kennewick, WA

    Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking a Service Supervisor for our office in Kennewick, WA. Primary Objectives/Scope: Supervise assigned service technicians to meet and exceed department profitability goals. Assist Branch Technical Manager in administration and recruiting; Promote Service Techs productivity and job-related personal growth. Essential Job Duties Routinely demonstrates and creates a helpful and positive work culture Encourages and builds positive relationships and communicates effectively with all co-workers and outside customers and vendors Conducts self at all times as the public image of the company in accordance with the companies Code of Conduct Meet or exceed team productivity goals on a number of measurements including gross calls per day, incomplete calls, call back rate, efficiency rating, EU rating, daily time detail, and average call duration Meet or exceed all inventory integrity goals including line item accuracy and dollar value variance Maintain technical knowledge on all products Make recommendations to Field Service Manager for any identified service training needs Assist Sales department with sales demos as requested Handle service calls in the event that the open call load is high Other duties assigned as needed Interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; Qualifications 1-3+ years experience in the copier/printer repair industry Excellent communication skills, verbal and written; strong customer service skills Strong relationship management skills with customers, vendors and employees within the company required Exceptional mechanical aptitude and demonstrated skills required; and proven troubleshooting skills handling digital office equipment Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions Must have strong ethics and work as an effective, collaborative team member Computer literacy and experience working with MS products: Outlook, Excel and Word Ability to work evenings and weekend hours during peak periods Experience Associate s degree or equivalent 3+ years related experience required, industry experience preferred Pacific Office Automation Benefits Expected annual income: $60k-$75k Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA Programs Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger. #LI-Onsite #INDSP
    $60k-75k yearly 4d ago

Learn more about customer service manager jobs

How much does a customer service manager earn in Kennewick, WA?

The average customer service manager in Kennewick, WA earns between $41,000 and $121,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in Kennewick, WA

$71,000
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