Customer service manager jobs in Kent, WA - 1,628 jobs

Who is CenTrio? CenTrio is a fully integrated, innovative and sustainable energy services provider to a wide range of industries such as higher education & healthcare campuses, cities, and communities. It serves more with utility infrastructures serving more than 170+ million square feet of space and operations in 10 cities across the United States and growing. In each community, the company operates highly efficient and innovative utility infrastructures that produce and distribute electricity, steam, hot water and/or chilled water to customer buildings and campuses. Customers connected to these systems enjoy multiple benefits including reduced operating costs, lower emissions and unmatched reliability. CenTrio is a wholly owned subsidiary of a global Infrastructure Investment Consortium with unmatched financial wherewithal and manages a portfolio of long-life, high quality infrastructure assets with high barriers to entry that generate stable and growing cash flows. Job Summary The Steam Plant Manager will be a key member of the Seattle team, reporting directly to the General Manager. This position is responsible for all Operations and Maintenance (O&M) activities, ensuring the safe, efficient, and compliant operation of the steam plant. The Steam Plant Manager will maintain adequate staffing, tools, equipment, and spare parts to support continuous operations, while providing effective leadership and strategic planning to achieve business and performance objectives. A successful candidate for this position is a self-starter who thrives in a fast-paced environment, demonstrates a strong commitment to deadlines and teamwork, is process-oriented with a high sense of ownership, possesses a keen intellectual curiosity, and has a solid foundation in plant management. Core Responsibilities Provides first line management and supervision for all plant supervisory and maintenance personnel. Oversee the implementation of strategic plans, programming, and steam plant production strategies, to ensure the reliable and economic delivery of steam to customers. Plan and organize all facets of the day-to-day operations to meet short- and long-range goals and objectives. Ensure compliance with state and federal laws and regulations and company policies and operating procedures. Ensures that operation and maintenance activities generally conform to fiscal, budgetary, planning objectives and assist with the development of budgets and/or capital planning. Supervise plant personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance. Manage and oversee the operation, maintenance and repairs of associated infrastructure systems, such as water supply, natural gas, electrical, steam and condensate. Assist in the creation of short and long-term operating plans that include projections for fuel, electricity, and water use, maintenance plans, and capital plans. Analyzes department operations, implements and executes optimized economic operating plans, and makes recommendations for significant operational improvements as appropriate. Oversee the implementation of safety and environmental programs, to include training and reporting, to ensure departmental compliance with established safety policies, procedures, and regulations. Responsible for the management of outside vendors and contractors Participates in the development of objectives and policies designed to maximize efficiency and economy in the operation of equipment and production services. Oversee the implementation of major and minor renovation, renewal, and capital projects. May serve on various company planning and policy making committees. Partner with HR to ensure that the CBA is followed. May be required to travel for training and/or other company business. This includes travel by private automobile, commercial airlines, and other public transportation. Will be required to effectively interface with regulatory, business and customer representatives consistent with CenTrio corporate objectives. May be required to operate company equipment (e.g. forklift) May be required to perform other duties and projects as directed. Professional Experience & Knowledge: Experienced in working with district energy systems preferred Experienced in working in a unionized environment preferred Budget preparation and fiscal management knowledge Advanced knowledge and understanding of utility plant engineering and operations Ability to foster a cooperative work environment Experienced with project planning Knowledge of utility business practices, methods, and procedures Knowledge of staff hiring procedures Knowledge of federal, state, and local construction, boiler operation, electrical, potable water, electrical, and safety regulations, protocols, and procedures Knowledge of organizational structure, workflow, and operating procedures Ability to analyze expenditures for compliance with budget provisions Ability to manage and supervise renovation, renewal, and capital projects Technical Skills & Requirements: City of Seattle Steam Engineer's license or the demonstrated ability to obtain one within one year of hire. Bachelor's degree, High School diploma or GED Equivalent, and a minimum of 5-years of full-time supervisory experience within a steam plant Ability to read, understand, follow, and enforce safety procedures. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Skilled in organizing resources and establishing priorities. Skilled in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Skilled in capital, operations, and maintenance planning. Employee development and performance management skills. Knowledge of computerized maintenance management systems, with reference to work orders, preventive maintenance, inventory control, and equipment history. Physical Requirements: Must be able to work in tight spaces and elevated positions: twisting, turning, bending, and holding arms at / above the head are all common movements; able to lift up to 100lbs; Must be able to clearly see and differentiate all colors Must be able to maintain standard threshold of hearing to safely perform job duties Must have good eyesight, hearing and manual dexterity Wear all types of PPE including hearing protection, eye protection, all types of hand protection, steel toe footwear, head protection, wear fall-protection, half-face and full-face respirators Why Join CenTrio? CenTrio offers a dynamic and friendly work environment, dedicated to nurturing a top-notch team culture! Additionally, CenTrio offers an array of fabulous benefits and perks. Medical Benefits first day of hire Medical, dental, vision, Life & AD&D benefits Option of supplemental Life & AD&D benefits Company paid High-Deductible Healthcare Benefit Plan 401k plan with 5% match Training Opportunities and career progression Competitive salaries that reflect the value of skills and experience Dynamic and friendly work environment in a rapidly expanding industry with a national presence Remote, Hybrid, and In Office schedules available dependent on job responsibilities 24-hour Employee Assistance Program/Hotline Corporate discounts (Travel, Entertainment, Home, Auto, Apparel, Health and Wellbeing, and other various retail options) Conditions of Employment: Valid Washington State Driver's License Only authorized employees are permitted to use company vehicles, this includes Industrial trucks (forklifts, scissor lifts, etc.) and electric vehicles/golf carts. To be an authorized employee, you must be at least 21 years old, hold a current valid Washington Drivers' license and demonstrate a clean driving record. The driver must be on an approved list for company insurance purposes. Your driving record will be screened as part of the pre-employment process and annually in December. All certifications/licences must be up to date CenTrio strives to create a culture of health and wellness. As of December 1, 2021, and consistent with applicable state law, CenTrio will decline to hire individuals who use nicotine products. (WASHINGTON, COLORDAO, MICHIGAN, and TEXAS) Health, Safety & Environment (HSE) CenTrio maintains a steadfast commitment to a proactive safety culture, with HSE being a collective responsibility throughout the organization. Your HSE accountability also encompasses: Promote, ensure, and maintain a safe and healthy environment for your fellow workers and yourself so that everyone goes home injury-free Work in compliance with the provisions of the Occupational Health and Safety Act, Industrial Regulations, Environmental Protection Act and Regulations and HSE policies, programs, and procedures Responsible for identifying and reporting workplace HSE hazards and concerns to your supervisor immediately and providing solutions (if aware of any) to address these concerns as requested Immediate reporting of all work-related injuries/illness to your supervisor Adhere to various PPE requirements of the position which may include hearing protection, eye protection, hand protection, steel toe footwear, head protection, fall-protection, respirators (half-face and full-face)

Senior Manager, Mergers & Acquisitions (exit readiness) Are you ready to make an impact? Our expert and award-winning Mergers & Acquisitions (M&A) practice seeks a Senior Manager to join our rapidly growing Sell‑Side Advisory (SSA) team. WM SSA consultants specialize in exit readiness, advising companies on the strategic and operational factors that can impact a potential recapitalization, financing, or exit to a strategic or financial buyer. WM's model leverages the insights of experienced entrepreneurs, seasoned operators, and veteran deals professionals to proactively identify and act on both risk and opportunity, empowering management with precise coaching, and collaborating with investment banks to refine narratives around technology and operations. In this dynamic role, you will work with our national M&A practice, primarily serving portfolio companies of venture capital and private equity firms. Senior principals/senior managers lead operational and technology assessments in a due diligence context and conduct exit readiness exercises for portfolio company leadership and their investors. You will be an integral part of our team, helping shape our team culture and participating in the entrepreneurial process of growing a rapidly expanding offering (strategy formulation, recruiting, team building, practice development, etc.). Responsibilities Lead Transaction Services teams serving clients across industries (with specific capabilities in mergers & acquisitions), while demonstrating executive presence with C‑level client counterparts and private equity teams Engage stakeholders involved in a sell‑side process, including other advisors, investment banks, private equity or corporate owners, and C‑level client executives Confidently coach client executives on how to articulate value derived from technology and operations and on how to navigate potentially challenging diligence topics Facilitate sell‑side due diligence projects focused on operational and technology strategy, organizational structures/operating models, and current state business processes and supporting technology De‑risk exit processes through sell‑side diligence efforts and development of strategies for critical issue remediation Identify strategic opportunities and quantify potential for value creation Lead engagement teams on transaction advisory, guiding the team to prepare focused request lists/agendas, facilitating client reviews, and accountability for deliverables Enhance methodologies for client delivery and practice innovation Manage project economics including pricing estimates, risk assessments tracking project budgets, creating, and delivering invoices, and managing collection process Business development across investment banks, private equity, and portfolio companies Actively recruit, manage, coach, and retain top quality consultants Qualifications Bachelor's degree or equivalent experience required; advanced degree a plus 8+ years working in roles that emphasize strategy, technology, and/or operations in a team‑based, cross‑functional environment 3+ years of experience in investment banking, corporate development/strategy, entrepreneurship/venture capital if you do not have a consulting or M&A background Excellent critical thinking, oral and written communication skills Comfort leading business development opportunities, externally and across the firm Consulting experience a plus, but not required Experience managing or analyzing P&L statements, and financial modeling skills a plus, but not required Candidates must be eligible to work permanently in the United States without sponsorship Ability to travel up to 50% A commitment to inclusion and diversity, and openness to new ideas and perspectives Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date. Seattle or Washington, D.C. $209,800 - $246,800 USD $219,800 - $258,500 USD New York City or San Francisco $229,800 - $270,300 USD A location not listed above $199,800 - $235,000 USD West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit ***************************** If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to *************************. If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. #J-18808-Ljbffr

As Telecon continues to expand in the US, we are seeking a highly organized and proactive Supervisor of Shared Services that will serve as our local point of contact for Real Estate, Fleet, and Procurement functions. This role will act as the “feet on the ground,” ensuring operational alignment with corporate standards while supporting the unique needs of our growing regional operations. Responsibilities: Real Estate Support Coordinate with the corporate Real Estate team to support site selection, lease management, and facility maintenance, including but not limited to oversee the execution of maintenance and repair operations for the facilities.. Act as the local liaison for contractors, landlords, and service providers. Ensure compliance with safety, security, and regulatory requirements at all regional facilities. Fleet Management Support fleet operations including vehicle assignments, maintenance scheduling, and incident reporting. Monitor fleet utilization and ensure alignment with operational needs. Liaise with vendors for repairs, inspections, and vehicle procurement. Procurement Coordination Facilitate local purchasing activities in alignment with corporate procurement policies. Support vendor relationships and assist with sourcing needs specific to the region. Monitor inventory levels and coordinate with teams to optimize supply availability. General Duties Provide hands-on support for regional projects and initiatives. Identify and escalate operational challenges or opportunities for improvement. Collaborate with cross-functional teams to ensure seamless execution of support services. Qualifications: Minimum 5 years of experience in operations, facilities, fleet, or procurement roles. Strong organizational and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and manage multiple priorities. Familiarity with Canadian corporate practices is an asset. Valid driver's license and willingness to travel locally as needed. IS THIS YOU? WE LOOK FORWARD TO RECEIVING YOUR APPLICATION! ******************************** AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED. What we have to offer: A dynamic work environment where you can develop your potential - Training provided for technical positions. Health & Safety first: this is our number one priority. Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background. We welcome and encourage applications from people with disabilities, we will be glad to provide accommodations upon request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. WELCOME TO TELECON We Connect People. We Connect the World. Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow's connectivity in our communities, businesses and homes. For more information on Telecon, visit *********************** or follow us: LinkedIn: @Telecon Facebook: @Telecon X: @TeleconGroup Instagram: @Telecongroup YouTube: Telecon Group

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We are seeking a highly experienced Design Studio/ Production Manager to lead production operations for a fast-moving creative team delivering a high volume of complex content. This is a hybrid role between a Design Studio Manager and Production Manager, responsible for driving workflows, quality control, delivery, and execution excellence across a wide range of assets - including PowerPoint decks, live productions, print and production design, executive events, conferences, and large-scale internal communications. This is not a traditional design agency environment. While agency experience is valuable, the work leans heavily toward scientific education rather than marketing or PR, and the team operates within a flat organizational structure. Success in this role requires someone who is comfortable leading execution without rigid hierarchy and who can collaborate seamlessly with designers, subject-matter experts, and senior executives alike. Key Responsibilities Production & Workflow Leadership Plan, organize, and maintain production schedules across multiple concurrent initiatives Assess project scope and resource requirements, ensuring efficient utilization of creative talent Own delivery timelines and ensure milestones are consistently met Drive executional excellence while maintaining a collaborative, high-trust team culture Creative & Technical Collaboration Partner closely with designers (graphic, 3D, motion, UX/UI, video) to coach for high-quality execution Work with Quantum Subject Matter Experts and technical stakeholders to ingest complex information and translate it into accessible, high-impact content Maintain quality standards across all deliverables, with a strong focus on scientific accuracy and clarity Executive & Live Production Support Support workstreams involving C-level executives and CVP-level leadership Manage production for executive events including roundtables, quarterly all-hands, conferences, trade shows, and live productions Oversee logistics, run-of-show planning, and execution for live and hybrid events Financial & Operational Management Open and manage Purchase Orders (POs) Oversee production budgets and vendor relationships Ensure financial accountability across all projects Qualifications & Experience 10+ years working with creative professionals (graphic, 3D, motion, UX/UI, video production) Demonstrated experience supporting C-suite and senior executives Proven success operating in fast-paced, deadline-driven environments with high quality standards Strong proficiency with Microsoft tools and project management platforms Working knowledge of Adobe Creative Cloud, Figma, and 3D production pipelines Experience with live production strongly preferred Background in scientific education, journalism, or digital news is a significant plus Comfortable driving execution within a flat team structure and operating effectively at all organizational levels

Spherion Staffing is seeking a strategic and hands-on Plant Manager for a premier leader in the organic recycling and sustainable solutions industry. This organization plays a critical role in the Pacific Northwest's agricultural and food production ecosystem by converting animal by-products and organic waste into valuable resources. As the Plant Manager, you will lead the Tukwila facility's operations, supervising a dedicated team to ensure production goals are met safely and efficiently. Reporting to the Northwest Regional Manager, you will be responsible for total regulatory compliance, operational excellence, and maintaining a high-standard safety culture in a fast-paced industrial environment. What You'll Bring: Leadership Experience: 2-3 years of proven experience in a supervisory or management role within an industrial or manufacturing setting. Education: High school diploma or equivalent. Technical Industry Knowledge: Proficiency in CMPAF (Cattle Material Prohibited in Animal Feed) and APPI (Animal Protein Producers Industry) procedures is highly preferred. Mechanical Aptitude: A basic understanding of electrical systems (motors, controls, VFDs) and general plumbing/mechanical repair. Administrative Proficiency: Strong organizational skills for meticulous recordkeeping and comfort with office productivity software. Physical Demands & Travel Industrial Environment: Ability to navigate an industrial plant, move across uneven/wet surfaces, and wear required PPE (including heat-protective gear). Physical Capability: Frequently transporting materials up to 70 lbs. Travel: Less than 20% travel required. What You'll Do Operational Leadership Direct & Coordinate: Lead plant personnel through clear communication, regular team meetings, and performance-driven one-on-ones. Cost & Profitability: Manage operating costs and maximize facility throughput by upholding rigorous production standards. Staff Management: Oversee hiring, personnel direction, and payroll accuracy; manage performance evaluations and disciplinary recommendations. Labor Relations: Maintain a strong working knowledge of union contracts as they apply to plant staff. Compliance & Safety Regulatory Oversight: Ensure 100% compliance with local, state, and federal laws, including the management of operating permits. Safety Culture: Champion internal safety programs and ensure a secure, hazard-free working environment. Quality & Environment: Strictly adhere to HACCP, APPI, and CMPAF regulations, including overseeing wastewater sampling and environmental meter readings. Production & Maintenance Maintenance Strategy: Manage equipment uptime, physical plant inspections, and preventative maintenance schedules. Logistics & Throughput: Coordinate shipping and production schedules to ensure seamless flow and quality control. Technical Problem Solving: Rapidly respond to production issues and implement corrective actions for any yield or quality variances. Why Join the Team? This is an opportunity to join a stable, essential industry leader committed to sustainability and employee well-being. Retirement: 401(k) with a generous employer contribution. Health & Wellness: Comprehensive Medical, Dental, and Vision coverage. Insurance: Company-sponsored Life, Short-Term, and Long-Term Disability insurance. Perks: Pet Insurance, plus paid holidays, vacation, and sick time. Compensation: $120,000 - $130,000 per year (DOE) Schedule: Monday - Friday, 6:00 AM - 2:00 PM (Saturdays as needed); 40-50 hours per week. Applicants must be currently authorized to work in the United States for any employer. Visa sponsorship is not available for this position. For the same company we are also looking for an Assistant Plant Manager - Pay Rate $85,000-$95,000 DOE Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility). About Spherion Staffing and Recruiting: Spherion is a national recruiting and staffing enterprise that connects local job seekers and employers to drive careers, grow businesses, and better the communities we call home. Our franchise-based network of 200+ locations has been helping candidates find meaningful employment for over 75 years. Our diverse, resourceful franchise community offers mutual support within the united purpose of investing in people. The staffing industry is expected to reach record revenue highs this year, so it's a great time to begin or continue a career in staffing and recruiting.

GENERAL MANAGER - LUXURY SENIOR LIVING in Seattle, WA. Seeking a seasoned hospitality General Manager for a luxury senior living community in the Seattle, WA. Area. This unique role is ideal for a hospitality leader ready to transition into senior living, where you'll engage closely with residents, family members, and the broader community, leading a dedicated team of professionals committed to exceptional care. Ideal candidates will possess deep empathy, a strong commitment to service excellence, and the ability to mentor and inspire. We're looking for someone who is both strategic and analytical, with a strong foundation in financial management. As the face of our brand, you must exemplify professionalism, be articulate, well-groomed, and genuinely passionate about senior living. This is an opportunity to make a meaningful impact while setting the standard for luxury senior care. Please send resumes to ****************************** Candidates MUST have authorization to work in the U.S.

General Manager - Fire Protection (Sprinkler / Alarm / Suppression) Sequence has been exclusively retained and is currently seeking a high-caliber General Manager to lead a flagship Seattle regional operation for a fast-growing, values-driven fire protection platform serving commercial clients across the Pacific Northwest. Sequence has been exclusively retained and is currently seeking a high-caliber General Manager to lead the flagship Seattle regional operation for a fast-growing, values-driven fire protection platform serving commercial clients with multiple operations across the Pacific Northwest. This is a unique opportunity to step into a true leadership seat - overseeing construction and service operations for a well-established and rapidly expanding business with a clear long-term vision and strong backing. Reporting directly to the President & CEO, the General Manager will lead a multi-division operation spanning fire sprinkler, alarm, and special hazards/suppression, while driving profitability, accountability, operational discipline, and culture as the company scales through both organic growth and acquisition. The Opportunity This role is best suited for a leader who thrives in the field-facing realities of construction / install and design operations, while also maintaining the financial and leadership discipline required to run a sophisticated, project-driven business. You'll be fully embedded in the Seattle office and responsible across job sites - earning trust with both the office and field teams, strengthening internal alignment, and building the systems and leadership rhythm needed for long-term performance. Key Focus Areas You will own the branch across: Operational leadership across construction + service divisions Team culture + performance, mentoring managers and strengthening accountability Financial outcomes, including job-cost discipline, forecasting, rebudgeting, billing accuracy, and margin protection Project execution rigor, including project reviews, kickoff cadence, post-mortems, and site engagement expectations Business development support, including bid review, estimating discipline, and sales team accountability Systems & scalability, improving workflows and continuing optimization within Acumatica (ERP) and related tools What We're Looking For We are seeking a seasoned operational leader with deep fire sprinkler construction knowledge and the credibility to lead from the front. The right individual will have: 10+ years progressive leadership in construction operations, project management, or branch leadership Strong preference for leaders with hands-on exposure across multiple areas: field + design + estimating + purchasing + sales + leadership A proven history of building teams, stabilizing performance, and driving an accountable and respectful culture Strong financial and project controls understanding (job-cost, forecasting, billing discipline, margin management) Fire sprinkler / alarm / suppression expertise is required (candidates without relevant industry experience will not be considered) What We're Looking For We are seeking a proven operational leader with deep fire protection experience - someone who can run the business, lead a team, and protect margin through process discipline. You will take full responsibility for branch performance across the organization's core departments and operations. You'll drive operational cadence, strengthen systems, mentor managers, and partner directly with executive leadership to build a stronger, scalable platform with double revenues projected in four years. Culture, Leadership, and the “Why” The organization possesses a deeply held set of values. Respect, integrity, accountability, and collaboration are more than aspirations - they are embedded in how the team leads, communicates, and makes decisions. This is a company that takes pride in doing things the right way: supporting employees, honoring customer commitments, and building long-term client relationships. Leadership encourages a team-first culture where people are trusted, developed, and supported. And where expectations are clear and consistent. At its core, this is a business led with deep respect for the designers, installers, technicians, project managers, and field teams who deliver this work every day. As the organization grows, this role requires a leader who can protect what makes the culture strong - while also strengthening operational discipline, improving internal alignment, and driving results through structure and consistency. This is a leadership seat where character matters. Success requires a leader who builds trust intentionally, holds people accountable respectfully, and creates a workplace where pride, professionalism, and mutual respect are the operating standard. This in mind, we are seeking a seasoned, results-oriented leader with a passion for people, performance, and craftsmanship. The right individual will bring the operational strength to run the business, the financial discipline to manage risk and margin, and the leadership maturity to elevate a multi-division team. This role is not about sitting behind a desk - it requires visible leadership, presence in the operation, and credibility across both office and field. The ideal candidate would have 10+ years of leadership experience in landscape services or a related field, including full P&L ownership at or above $10 to 15M, be calm under pressure, clear in communication, and consistent in decision-making. Capable of leading teams through growth while maintaining stability, performance, and culture. Prior exposure across multiple disciplines within fire protection (sprinkler construction, design, estimating, special hazards, alarm, inspections/testing, deficiency work, etc.) is strongly preferred. This is an excellent opportunity to join a well-capitalized organization with a loyal commercial client base and a strong platform for expansion across West Coast markets. The position could be ideal for a senior leader ready to take full ownership of a high-performing branch or a talented rising operational leader prepared to step into full GM responsibility with the support of an experienced executive team. Compensation and benefits are highly competitive and include a foundational base salary plus a performance-based bonus opportunity (typically up to 30% to 40%). The role also includes a company vehicle (or vehicle allowance) with a fuel card, along with PTO and paid holidays. A full benefits package is provided, including health coverage (100% premium paid), along with dental, vision, and life insurance. The organization also offers 401k with match and strongly supports ongoing professional growth through NICET certification support, leadership development, and continuing education. Relocation would also be available for the right individual into the region. Apply here, through our corporate website at: ************************* or submit to: Sequence Staffing 2008 Opportunity Drive, Suite 150 Roseville, CA 95678 Phone: ************ Email: ************************* “Sequence: Where a handshake still means everything.”

About Hydra Health Hydra Health is a rapidly growing retail and hospitality company operating coffee shops, gift stores and markets inside major hospital systems nationwide. Hydra Health is hiring a General Manager to lead day-to-day operations of our new coffee shop within a healthcare facility in the Capitol Hill neighborhood of Seattle. This leader will oversee café operations, menu development, team management, customer service, food safety compliance, financial performance, and brand standards. Key Responsibilities: Operations & Guest Experience Oversee daily café operations and maintain brand standards. Ensure quality and consistency of drinks and food. Operate and troubleshoot café equipment, including the Twin Mira espresso machine. Advise on beverage formulation, menu refinements, and techniques. Team Leadership Manage, train, and coach baristas and café staff. Build a positive, high-accountability culture. Schedule staff aligned with forecasted volume. Food Safety & Compliance Ensure full compliance with Washington health department regulations and hospital-specific requirements. Maintain proper food handling, storage, sanitation, and labeling standards at all times. Ensure all staff hold required Washington State food handler certifications. Maintain own up-to-date ServSafe Manager Certification (or ability to obtain before start date). This role serves as the Person-in-Charge for health inspections and must meet Washington State Retail Food Code requirements. GM must maintain an active food protection manager certification and ensure all café staff obtain and maintain valid Washington Food Handler Cards per state law. Hands-on experience operating commercial coffee equipment, including espresso machines, grinders, brewers, and related equipment. Ability to advise on beverage execution, menu development, and coffee preparation techniques. Inventory & Vendor Management Manage ordering, inventory, receiving, and waste reduction. Maintain supplier relationships with coffee bean provider, grab and go fresh food partner and various snack and beverage vendors Financial Management Own café-level P&L. Monitor sales patterns. Collaboration & Growth Work closely with Hydra Health's operations, marketing, and development teams. Support new initiatives, menu enhancements, and local partnerships. Participate in regional leadership meetings and contribute operational insights. Requirements 3+ years of experience as a café, coffee shop, or quick-service restaurant manager (or equivalent leadership role). Strong understanding of Washington food safety laws, local health codes, and food handling guidelines. ServSafe Manager Certification (or ability to obtain before start date). Experience managing teams of 5-10+ employees in a fast-paced environment. Ability to recruit, train, mentor, and retain high-performing staff. Strong operational discipline and comfort with technology (POS, scheduling, inventory systems). Ability to lift up to 40 lbs and be on your feet for extended periods. Professional, reliable, and able to build trust with hospital partners. What We Offer: $70,000 base salary Full medical, dental, and vision benefits PTO Employee discounts Significant opportunities for career growth as we expand across the West Coast and nationally

We are seeking an experienced commercial leader with experience of successfully working with or for Amazon. This role requires a deep understanding of e-commerce platforms and digital marketing strategies. This role involves managing a team that interacts directly with our customers, driving sales strategies, ensuring customer satisfaction, and driving business growth. You will be expected to contribute to the development of new ideas, techniques, procedures, services, or products for various P&G Brands within Beauty and Personal Care Categories. The role requires strategic thinking, excellent communication skills, and a strong commitment to team development. Key Responsibilities: + Define and execute eComm strategies to drive total Sales of the Amazon business. + Identify and lead developments of new ideas, techniques, procedures, services, or products. + Analyze sales data to identify opportunities for growth and improvement. + Collaborate with cross-functional teams to improve online customer experience. + Stay updated on latest e-commerce trends and apply relevant insights to our strategy. + Develop internal and external customer strategic relationships. + Work with minimal supervision while determining work priorities and defining how work should be accomplished. + Manage and leading a team to accomplish results; allocate individuals as per business needs, strengths & aspirations. + Ensure compliance with relevant external (legal, tax) and internal (e.g. decision authority, procure to pay) stewardship requirements. Job Qualifications + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in e-commerce role with a minimum of 5 years of experience working with or for Amazon. + Knowledge of SEO best practices. + Strong analytical skills with the ability to interpret data and make data-driven decisions. + Demonstrated ability to drive sales strategies and achieve growth objectives. + Demonstrated leadership skills with experience in managing customer-oriented teams. + Strong communication skills with the ability to influence both internally and externally. + Proven ability to identify and lead developments of new ideas, techniques, procedures, services or products. + Experience in developing strategic relationships within an organization. + Able to work independently and make decisions within the scope of the role. + Prior experience in managing & leading a team is preferred. Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process. We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE (******************************************************* . Procter & Gamble participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Job Schedule Full time Job Number R000142345 Job Segmentation Experienced Professionals Starting Pay / Salary Range $164,000.00 - $210,000.00 / year

*This is a full-time, exemp t , hybrid role based in one of our active markets, with a regular weekly in-office presence to support collaboration, relationship-building, and effective team leadership. Role Overview The Director, Customer Support Operations leads the strategy, performance, and day-to-day execution of our customer and partner support function. This role oversees the team responsible for intake, case management, issue resolution, and ongoing support, ensuring that customers receive high-quality, equitable, and reliable service. This leader is also responsible for evaluating, implementing, and optimizing the tools and systems that power customer support, working closely with Product, Engineering, and Data teams to ensure technology enables service delivery. What Success Looks Like This role offers the opportunity to build and strengthen the foundation of our customer support operations as we scale. Success will look like: Clear, consistent service standards and escalation paths that create confidence for frontline teams and partners Support systems and workflows that enable reliable, high-quality service across markets Meaningful visibility into support performance through metrics that inform decisions and improvements Reduced operational friction for teams through clearer ownership, processes, and tools A stronger feedback loop between Customer Support and Product that addresses root causes, not just symptoms Key Responsibilities Customer Support Leadership Own the end-to-end customer and partner support experience, from initial intake through resolution and follow-up Establish clear service standards, response times, escalation paths, and quality benchmarks Ensure support services are delivered with empathy, dignity, and cultural competence Team Leadership & Workforce Management Define staffing models, scheduling, and performance expectations aligned to service demand (9am 5pm local time coverage needed nationwide) Manage, train, and develop a team of highly motivated individuals across our distributed city network Foster a culture of accountability, learning, and continuous improvement Lead budgeting, forecasting, and resource planning for Support operations Tooling, Systems & Technology Enablement Evaluate, select, and continuously improve support tooling, including CRM, case management, and ticketing platforms Partner closely with Product and Engineering teams to influence product roadmaps based on frontline support insights Communicate customer operational needs with clarity, ensuring Product and Engineering teams have what they need to deliver effective solutions Ensure tools and workflows scale with organizational growth while maintaining service quality Performance Management & Quality Assurance Define and track actionable support metrics (e.g., response time, resolution time, backlog, satisfaction) Implement quality assurance frameworks and coaching programs to improve consistency and effectiveness Use data and qualitative insights to identify root causes and drive improvements Qualifications Required 7+ years of experience in operations, customer support, community services, or related fields, including people leadership Prior experience working at a technology company or in a tech-enabled organization with close Product partnership Demonstrated experience evaluating, implementing, and optimizing support or CRM tooling Strong operational and analytical skills, with experience managing service-level metrics Excellent communication and cross-functional collaboration skills Preferred Experience partnering directly with Product and Engineering teams on roadmap and feature development Experience scaling customer support operations, including workforce planning Experience leading teams operating in emotionally intense or high-stress environments What We Offer Housing Connector offers a comprehensive benefits package designed to support employee well-being, equity, and professional growth, including: Comprehensive Health Coverage: Medical, dental, and vision plans. We pay 100% of employee premiums and 50% of partner/dependent premiums Generous Paid Time Off: 22+ days of PTO in your first year, plus dedicated Community Service Leave Extensive Holiday Schedule: Includes a full week off in December Paid Parental Leave: Supportive leave options for growing families Employee Assistance Program (EAP): Confidential resources for personal and professional support Life Insurance: Financial protection for you and your loved ones Flexible Spending Accounts: Health and dependent care FSAs 401(k) with Employer Match: Up to 6% employer match Professional Development Stipend: $500 annually to support learning and growth About Housing Connector Housing Connector is a tech-powered nonprofit on a mission to transform housing access for those who need it most. We partner with property owners to address financial and resident-related challenges, helping open doors to more individuals and families in need. Through our Zillow-powered marketplace, we streamline the housing search process for case managers and housing providers, making it easier to find the right homes for their clients. We believe no unit should sit vacant while people need a home. Our collaborative approach ensures both properties and residents can thrive, creating outcomes that are sustainable and impactful. Recognized as a World Changing Idea by Fast Company and named one of the Best Places to Work by Puget Sound Business Journal, weve generated millions in revenue for property partners and helped thousands of people secure stable housing. Housing Connector is an equal opportunity employer committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, pregnancy, or any other legally protected characteristic. Compensation details: 120000-160000 Yearly Salary PI4c51b15ce763-31181-39431321

Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry. Our Entry Level Customer Service Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and business psychology. Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition! Entry Level Customer Service Manager will receive the following: Full Training Ongoing Support Team Atmosphere Fast Growth Fun Corporate Culture Customer Service Experience Business Trips Travel Opportunities Multitasking Skills Opportunity to Manage Different Personalities Entry Level Customer Service Manager Must Have: A Passion to succeed in an outside sales environment that is fast paced and fun Precise attention to detail A love of people - you MUST be a people person The understanding of teamwork and time management Spanish / Bilingual is not required, however, preferred in this position #LI-Onsite

At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that's making a real difference in education-one conversation at a time. As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle. This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do: Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability. Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance. Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health. Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes. Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making. Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management. Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting. Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers. Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments. Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful. What You'll Bring to the Table: Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale. Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization. Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline. Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations. Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes. Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence. Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle. Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers. A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow. We Offer: Comprehensive medical, dental, and vision coverage 401K with company match: 100% of the 1st 3% and 50% of the next 2% Flexible PTO Competitive Leave Policies 13 paid holidays, plus a week off between Christmas and New Year's Eligible for up to a 10% annual bonus based on company and individual performance At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.

Job DescriptionMagnify.io is an AI-powered post-sales customer-success orchestration platform. We help software companies turn customer success into a true growth engine by unifying data across CRMs, product analytics, and support systems, then surfacing intelligent insights and automation to drive expansion, retention, and customer delight. As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify's machine-learning forecasting. You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data pipelines are clean, and the foundation is in place for intelligent automation and predictive insights. This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.What You Will Do Lead Customer Onboarding: Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success. Align Revenue Operations: Translate RevOps use cases into implementation plans, aligning Magnify to each customer's revenue reporting logic, forecasting strategy, and segmentation rules. Configure & Troubleshoot Systems: Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies. Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting. Refine Processes: Continuously improve onboarding playbooks and implementation templates; share best practices with CS and Product teams. Customer Advocacy: Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows. Who You Are RevOps-Fluent: Strong understanding of SaaS revenue operations-pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic. Technically Savvy: Comfortable with SQL syntax, API concepts, and troubleshooting integrations; able to interpret queries and spot data issues. Customer-First Communicator: Professional presence with the ability to build trust and engage both leadership and technical stakeholders. Cross-Functional Operator: Skilled at aligning Sales, CS, Data Science, and Engineering toward shared outcomes. Growth-Minded: You learn quickly, embrace challenges, and thrive in a fast-paced startup environment. This role includes a full benefits package and a generous stock-option grant.Magnify.io is an Equal Opportunity Employer and welcomes applicants from all backgrounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook Platform. The Manager, Customer Support Tier 2 manages a team of Tier 2 Customer Support Specialists. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy. Ultimately, the Manager, Customer Support Tier 2 is responsible for managing an effective Customer Support team with an emphasis on professional development. Primary Job Responsibilities: Manage and lead a team of Tier 2 Customer Support Specialists to achieve SLA and meet quality standards for all client work Ensure all new team members are successfully onboarded working with the other managers to manage an effective process; facilitate trainings as needed Provide coaching and career development for team members Maintain a regular cadence of 1:1s with each team member to recap performance, identify improvement opportunities and support career development Audit customer chat, email and phone interactions weekly for quality and process adherence Run performance reports in Salesforce and Tableau to track team results and update the Director, Customer Support weekly Conduct biweekly team meetings to update Customer Support Specialists on best practices and continuing expectations Collaborate with the Director, Customer Support Business Operations to develop the overall support strategy within the Customer Support organization Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all client issues Participate in Customer Support promotion and hiring process Leverage a suite of tools including Salesforce and Tableau to monitor workflow, SLA and team performance Regularly review Highspot to ensure you and your team are knowledgeable on the latest product and data initiatives and releases Continually evaluate the opportunity for process improvements and implement best practices Collaborate with Customer Support management in other PitchBook locations on process design and implementation as well as overall team initiatives Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: 3+ years of customer support or operations experience and 2+ years leading a team, ideally in a Customer Support or Operations environment Demonstrated success with workflow optimization in a real time, fast paced environment Proficient with Salesforce or similar CRM preferred Proficient with Microsoft Excel including pivot tables and advanced formulas Have excellent verbal and written communication skills with a keen eye for detail A client first attitude and love to engage with customers Interested in financial markets or services, particularly private equity and venture capital Ability to operate with a strong sense of urgency and deliver results Have terrific prioritization skills to high call volume in parallel with project work Comfortable to engage with a diverse array of customers Team player with the desire to try new ideas in order to achieve greater levels of success Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $95,000 Target annual bonus percentage: 12% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-AD2 #LI-Onsite

Job DescriptionSalary: $27-$30 per hour Description of Company: Medosweet is a family-owned food and beverage distribution company whose mission is to create an Exceptional Customer Experience through Employee Teaming, Innovative Technology, and Fresh New Customer offerings while Honoring our Founders core values of recognizing Employees, Customers, Community, and Faith in the conduct of our company. Medosweet's Vision is Providing Best in Class Service while treating All Employees and Customers like Family. About the Position: Medosweet's Customer Service Supervisor is responsible for overseeing our Customer Service team along with managing customer orders, resolving customer issues, answering phones, checking in visitors, running reports, scheduling PTO for team members, and creating and maintaining standard operating procedures (SOPs) for the department. The Customer Service Supervisor will work closely with our Sales & Distribution Director and other departments to ensure the highest level of customer satisfaction and team performance. This position is considered a "working management" position, who will work alongside our Customer Service team. Essential Duties and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Manage customer orders and resolve customer issues in a timely and professional manner. Answer phones and greet visitors, ensuring a positive experience for all customers and visitors. Be able to multitask and problem solve requests from several departments. Monitor team performance and provide feedback to direct reports. Schedule PTO for team members and ensure adequate coverage during absences. Create and maintain SOPs for the department, ensuring consistency and accuracy in all processes. Collaborate with the Sales Director and other departments to ensure the highest level of customer satisfaction. Run reports and analyze data to identify trends and opportunities for improvement. Maintain a positive work environment and foster a culture of teamwork and collaboration. Position Requirements: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Skills: This position directly supervises up to 2 or 3 employees, depending on the company growth. This position carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include assisting with hiring; training, planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Education: Bachelor's Degree and 3 years experience in Business or related experience and/or training; or equivalent combination of education and experience.

NOW HIRING: Customer Service Manager Rairdon's Honda of Burien | Burien, WA | Full Time Compensation: $21.00 per hour; Bonus potential up to $1,000.00 per month for exceeding customer satisfaction scores and for meeting unit sold targets; all subject to terms of pay plan. Benefits: Medical, Vision, and Dental Insurance Voluntary Short Term Disability Insurance Voluntary Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance 6 Paid Holidays subject to completion of 90-day introductory period 401k plan with match, subject to completion of the introductory period and other eligibility requirements Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies. Honda of Burien is looking for candidates for a Customer Service Manager role in our dealerships! This role oversees and manages the Customer Experience at every customer touchpoint from the in-store visit to our social media platforms. We are looking for highly motivated individuals who want to succeed and grow with the company. This is a full-time Monday - Friday position. Responsibilities Focused on everything that affects the Customer Experience Contact customers with open concerns within 15 minutes and resolve concerns within 1 hour Do a Morning review of the facilities, make sure common areas are ready, clean and orderly. Direct and help Lot Attendants to correct deficits Set a high standard. Hold short daily meetings with General Manager to present top priorities Attend weekly department head meetings Follow up on We-Owe work promised to the customer. Confirm with Service and Parts the status of availability, appointment status, wait times, customer expectations Complete all follow up calls post sale and post service to clients. Follow up customer concern process and identify underlying causes of issues Check Social Media platforms throughout the day and respond to all customer messages Maintain list of employees who need to complete training and review with employee/managers Qualifications Ability to handle multiple tasks Good social and interpersonal skills Strong record of positive Customer results Collaborative and eagerness to improve Attention to detail We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Customer Service Manager has excellent customer service skills, a passion for animal welfare and strong organizational abilities. This position oversees the entire front desk team of customer service representatives and the Customer Service Assistant Manager. The Manager is responsible for all scheduling, hiring, training, and supervising the customer service team. These staff are responsible for adoptions, retail and licensing and creating a welcoming environment for our community. The Customer Service Manager works closely with accounting regarding receipt integrity, inventory controls, cash handling procedures and reporting. Primary responsibilities include: Providing leadership, inspiration, and direction to the organization around adoptions and excellent customer service. Supervising departmental staff, scheduling, and hiring, handling payroll reporting. Supervises the Assistant Customer Service Manager and partners with them closely to maintain departmental SOPs, provide training, support, leadership, and supervision to the Customer Service team including staff and volunteers. Ensures all staff adhere to the highest standard of customer service including in-person communications, email communication, and phone calls. Responsible for ensuring adoptions has consistent seven day a week coverage. Works closely with the Volunteer Department to train and supervise Adoption Volunteers. Integral part of the leadership team who evaluates and provides reports on our adoption rate and provides insight and works to attain revenue goals. Responsible for all training and onboarding for all adoption staff Maintains best practices for adoption policies, stays informed of changes in the animal welfare field. Shelter software database administrator for campus Manages the pet licensing database, ensuring data integrity, accuracy, and timely updates. Responsible for ordering all retail Personally, handles difficult/emotional customer interactions. Supports, trains, and assists all front-line staff for all transactions and customer interactions.\ Keeps updated on all in care animals' status and special needs. Other duties as assigned by the Director of Animal Welfare Pet Licensing - Oversees licensing staff to ensure the following: Assign and mail pet tags to on-line and mail-in customers. Conduct regularly scheduled reporting on expired licenses, generate and mail renewal notices using mail merge function. Track all renewal notifications and individual compliance. Inventory Control for Pet tags, ordering, tracking, and assigning tags to pets. Serve as administrator of the PetTrack database. Report monthly on license activity and income / generate special reports as needed. Maintain and track the status of all special licenses. Communicate inspection needs to ACO Chief Train all staff issuing licenses in proper procedures and protocols. Attend and contribute to all Licensing and Coordinator/Manager meetings. Requirements Qualifications Demonstrated management and leaderships skills with staff and volunteers. Previous animal sheltering experience Demonstrated program management experience. Excellent communication skills (verbal and written) Very strong public speaking and teaching skills, with both large groups and in one-on-one situations The ability to stay calm, collected, and professional in stressful or emotionally charged situations. The ability to multitask and work very efficiently in an often hectic, dynamic, fast-paced environment. The ability to work collaboratively and productively with volunteers, peers, and other KHS staff (a true team player) Positivity and open-mindedness towards progressive animal welfare strategies and policies Ability to understand and interpret all city and county pet licensing ordinances. Previous database management Support the mission and philosophy of the Kitsap Humane Society Must advocate the humane treatment of animals and be able to transmit these values to others. Salary Description $25-26.50/hour

Store - BOS-EVERETT, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.00 - $22.20 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster