Customer service manager jobs in Lehigh Acres, FL

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $24.05 Maximum Salary: $33.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

A Day in the Life: The Director of Customer Experience will be responsible for leading cross-functional teams and initiatives to drive exceptional customer experiences and achieve revenue objectives. We expect the starting base compensation to be around $120,000 with annual bonus and profit sharing eligibility. The actual salary will be determined based on years of relevant work experience. What You'll Do: Lead and manage cross-functional teams to design and execute customer experience initiatives that align with company goals. Develop and implement strategies to improve customer satisfaction, retention, and lifetime value, while supporting revenue growth. Work closely with Marketing, Sales, Product Development, Operations, and Customer Care teams to ensure a seamless and consistent customer journey. Identify and analyze customer feedback, pain points, and trends to uncover opportunities for improvement and innovation. Establish and track key performance indicators (KPIs) related to customer experience, using data-driven insights to guide decisions and demonstrate impact. Foster a customer-centric culture across the organization by promoting best practices and educating teams on customer experience principles. Utilize customer journey mapping to understand touchpoints and create actionable plans for enhancing the customer experience. Collaborate with senior leadership to align customer experience strategies with business objectives and communicate progress. Oversee the development and implementation of tools, technologies, and processes to optimize customer interactions and engagement. Stay current with industry trends, competitive landscape, and emerging technologies to maintain a competitive edge in customer experience strategies. What We're Looking For: 7- 10 years' experience with customer journey mapping, customer feedback programs, and relevant tools (e.g., CRM, analytics platforms). Bachelor's degree. Experience working in industries such as SaaS, technology, retail, or financial services preferred. Proven track record of leading cross-functional teams and managing initiatives that improve customer satisfaction and drive revenue. Demonstrated ability to innovate and implement change in a fast-paced environment. Comfortable contributing and driving a metrics-driven performance culture Familiarity with design thinking or other customer-centered frameworks. Ability to collaborate with internal and external stakeholders across multiple functions and locations Ability to influence Flexible and adaptable; ability to work effectively in ambiguous situations Excellent interpersonal, verbal and written communication skills Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. Ability to drive process and organizational change. Ability to motivate teams and keep a positive attitude in a fast-paced environment. Ability to work under minimal supervision with a goal-oriented mindset. Ability to see the big picture and leverage critical thinking and decision-making skills. Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability. What You'll Get: Up to 40% off any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance About Us: Serving South Florida since 2001, Designed Theatre Visions is a local company dedicated to bringing home entertainment and automation dreams to life. We create, install, and manage all systems alike that help make home tech smarter, safer, and more enjoyable. We also offer a range of low-voltage services to the commercial market. Job Description: Designed Theatre Visions is excited to welcome a warm, experienced Job Coordinator / Customer Service Manager to our team. We're looking for someone with a solid background in job coordination, customer service, and project management, ideally with over 5 years of experience. The right person will enjoy working independently, taking initiative, and solving problems efficiently. Excellent communication skills - written, verbal, and interpersonal - are essential for engaging effectively with team members, vendors, and customers. We value professionalism and a friendly approach in every interaction. Daily job duties include (but are not limited to) building out the schedule for DTV Technicians (min 1-week out, would like to get to 2-3 weeks out), scheduling with clients, review of all clocked time vs. time sheets vs. work orders, turning in service WOs for billing, assisting DTV Technicians with getting their parts in the morning, working with Procurement to make sure parts are all ready for the next day and upcoming projects, answering the phones (normal business hours and after hours), project coordination and project management, scheduling with construction trades (contractors, subcontractors, etc.), turning in closed projects for billing, scheduling with vendors, staying on top of Home Watch clients (departure/arrival), schedule Home Watch services accordingly, other tasks as assigned by your supervisor. Job Qualifications Required: Applicants NEED to have the following qualities and attributes: Must be extremely organized and able to coordinate all jobs. Must posses professional computer operation experience. Demonstrate proficiency in Microsoft Windows, Outlook, Excel, Word, Etc. We will be moving to a new ERM platform, this will be new to everyone. Must be capable of effectively communicating with staff and customers. Must posses professional job coordination and customer service skills. Must be reliable (on time), dependable (do anything), and hard working. Skills Required: Must demonstrate a strong desire to work in and contribute to a successful team environment. Must be self-motivated, as duties are often required to be performed without direct supervision. Must possess a professional work ethic and represent Designed Theatre Visions professionally. Must have a willingness to learn new concepts, methods, and technology constantly Must be energetic, independent, and able to handle a wide range of tasks. Must have excellent verbal and written communication skills. Other Requirements: Must have a clean criminal background Must pass a drug test (Drug Free Workplace) Must maintain a valid driver's license with a clean driving record at all times. Must have a clean and neat appearance at all times (we do have visitors on occasion). Must have reliable transportation to and from work; this is an in person position. Job Type: Full Time (some OT and some Weekend work is required) Work Location: In Person Direct Reports: None Education: High School or Equivalent (Required) Experience: 5+ years Job Coordinator / Customer Service Representative experience (Required) 3+ years Project Management experience (Highly Desired) Language: Bi-Lingual is a plus. Primary: English (Required) Secondary: Spanish (Highly Desired) License/Certifications: Drivers License (Required) Ability To Commute: Must be able to report daily to Fort Myers, FL 33912 (Required)

Job Description Come Grow With Us! State Insurance USA, with locations in Fort Myers and Estero, is growing our team! We have an opportunity for someone like you to be our new Full Time Client Care Representative for our Commercial Department. You have a passion for helping others and you put that into practice by providing guidance and support to clients so their needs are satisfied. You have excellent attention to detail and enjoy the creative challenge of problem solving to ensure client satisfaction and retention. As our Client Care Representative, you bring your customer service experience in order to build rapport with clients, and are committed to pursuing continuing education to stay on the forefront of insurance industry trends. If you have a friendly disposition and professional demeanor, apply to join our excellent team today! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities IRA Paid Holidays Appreciation lunches Fun team building events Weekly Team Meetings Family Focused Community Involvement Collaborative Environment Business Attire Life Insurance Responsibilities Each interaction is an opportunity for you to educate and advise clients. Utilize exemplary attention to detail to provide insurance documentation, update client information, and assist with payments. Use skills to assist with policy changes. Utilize negotiation skills to overcome objections. Answer client questions, problem solve, and follow up with quality rapport building talents. Requirements 1+ years Customer Service experience. Professional Phone Skills essential. Willing to obtain 4-40 Florida Property & Casualty License. Licensing assistance provided. Strong computer and technical skills, including Microsoft Office Suite and Agency Management software proficiency. A team player with a positive attitude and professional demeanor. The ability to prioritize work flow and effectively multitask.

Job DescriptionSalary: Commensurate with experience Optivate is a leading provider of healthcare technology software solutions purpose-built for ophthalmologists and eye care specialists. The company's solutions, which include EMR, practice management, patient engagement, image management, and RCM and billing services are designed to streamline clinical documentation workflows and improve daily practice efficiencies for eye care professionals. Position Summary: The Customer Success Manager (CSM) is responsible for managing ongoing customer relationships after go-live and ensuring customers achieve measurable value from Optivate's platform. The role focuses on driving adoption, engagement, satisfaction, and retention across a portfolio of practices. The CSM serves as the primary point of contact for customer relationships and ongoing success, supports renewal readiness, and identifies growth opportunities. The CSM partners closely with onboarding, support, product, and revenue teams to deliver a high-quality, unified customer experience. **Applicants must be local OR be willing to move to the Bonita Springs area within a reasonable time frame following their start date. Key Responsibilities: Serve as the primary relationship owner for a portfolio of customers after go live Drive product adoption by delivering ongoing training, guidance, and success check-ins Monitor account health, usage patterns, and customer sentiment and act early on risks or barriers Create and maintain customer success plans focused on measurable outcomes and value realization Partner with onboarding, support, training, product, and revenue teams to ensure seamless customer experience Support renewal readiness by documenting outcomes and ensuring customers see clear value Identify expansion opportunities and collaborate with sales on upsell and growth initiatives Identify upsell and expansion opportunities and coordinate with sales to execute next steps Capture customer feedback and deliver insights to product operations Maintain accurate documentation of activities, risks, and progress in CRM Qualifications: 2+ years of experience in customer success, account management, implementation, or client-facing roles within SaaS or healthcare technology Proven ability to manage a portfolio of customers while driving adoption, satisfaction, and measurable outcomes Strong consultative communication skills with the ability to engage both clinical and business stakeholders Tech-savvy with the ability to quickly learn and explain software solutions Highly organized with strong time management, prioritization, and follow through Comfortable operating in a fast moving environment with evolving processes and cross functional dependencies Experience using CRM systems such as HubSpot or Salesforce Bachelors degree in business, healthcare administration, or equivalent professional experience What We Offer: Competitive base salary plus performance-based bonus Hybrid work model with flexibility and work-life balance Comprehensive benefits including medical, dental, vision, and 401(k) Generous paid time off and holiday schedule Opportunity to grow within a mission-driven and innovative healthcare tech company

Job Description Are you looking for an innovative, fast paced and rewarding opportunity to expand your career? If so, LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known in the marketplace as an industry leader in the moving community, Good Greek is a total relocation expert offering, storage, trash removal, auto transport, realty services and premier concierge services. The Operations/Dispatch and Customer Service Support position is an essential and multifaceted role in our organization's operations. They will work with our professional moving crews, compliance personnel and customers. Become a key member of the Good Greek thriving team of professionals. We are seeking innovative, forward thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and our partners. To be successful in this role you will need to be highly organized, socially confident, exude excellent customer service skills and must be able to multitask. An outstanding candidate should be able to keep all facets of an office running smoothly and ensure all operational responsibilities are being fulfilled. While ensuring compliance with regulations. Good Greek is a Leader in the industry offering extremely competitive compensation and benefits! APPLY TO LEARN MORE Key Skills/Qualifications Detailed orientated Skilled in documenting Important Data Precise data entry Strong Phone Skills Listening and verbal communications Astute, high energy and dependable Proficient in reporting Strong ability to multitask Ability to work effectively under pressure Must have 1-3 years Operations/Dispatch experience Bilingual a plus!!! Core Responsibilities Planning and coordinating jobs Setting schedules Maintaining driver helper relationships Ensuring adequate capacity for job coverage Answering the telephone and making follow-up calls. CRM data entry/software data management Fielding Customer Service Inquires Provide ETA updates in company software and make relevant notes in shipment notes Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations Communicate with customer and with customer service on driver s schedule Log and track driver locations and activities Job Type: Full Time Salaried Position Salary and Benefits: Competitive Benefit Package Available Paid Training *Good Greek and our affiliates are equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Location: Naples, FL, 34112 As a Customer Success Representative, you are a key team member in upholding our commitment to customer satisfaction, sales and professionalism. With a career at Molly Maid, you will bring customers joy and relief and reward yourself in the process. *NOW HIRING Full Time or Part Time. We provide:Paid training on our proven sales systems that delight customers. Come grow with us!A stable and consistent work scheduleA fun culture where success is celebrated as a team Access to ongoing training Branded and comfortable clothing Benefits & PayThe pay range for this position is $40,000 - $50,000 a year and is dependent on your experience. Additional compensation in the form of incentives will be available after the first 90 days. Weekly bonuses available, when sales goals are hit. • Earn paid time off weekly, up to 10 days per year• Earn a 2% company match for your 401k contributions Do you have prior sales, customer service, or office experience? Are you ready to join a company and a team that will support you? Apply today - we're ready for you!This job is right for you if you are self-motivated, thrive in fast-moving environments, and can manage time to effectively meet deadlines. We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, commercial-grade equipment and supplies, and our unique culture. Full-time. No nights. No weekends. No holidays. Receive a guaranteed minimum wage of $40,000 - $50,000 per year with additional incentives available after the first 90 days paid weekly. Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives!We provide:Paid training on our proven systems that delight customers. Come grow with us!A stable and consistent work scheduleA fun culture where success is celebrated as a team Access to ongoing training Branded and comfortable clothing If you like working with friends, working as a team, and growing in a career, APPLY NOW! As part of the Customer Success Team, you will be responsible for:• Grow and retain customers - Answer phone calls with a smile and book estimates and cleans for our valued customers. Do this, and we'll celebrate milestones as a team and have fun in the process! • Schedule customers quickly and efficiently! - Close the loop and bring customers from quotes/estimates over the finish line into scheduled appointments. Optimize each team's productivity through efficient scheduling. • Communicate with customers and leads in a friendly, positive, and professional manner - Our team members love our customers, and you will too. Show them you care about their home; make a connection and you'll win. • Promote our culture and team - Embrace our culture of teamwork and let your positive attitude energize the team. • Enhance Customer Satisfaction - Identify and assess customer needs through managing phone, email and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution. This job will be a great fit for you if… You feel energized when talking with customers over the phone. You can 'work with anyone' and get along well with different types of people. You'll be spending a lot of time as a team working together. You can meet customer expectations to deliver an experience that they will recommend to their friends and family. You take pride in your attention to detail and a job well done. You are comfortable with a computer and technology, especially Microsoft office. You have strong interpersonal, oral and written communication skills. You can multi-task, prioritize, and manage time effectively. Job RequirementsMinimum requirements to be considered for this position. • Legally authorized to work in the United States• Complete a background check • You are available to work Monday through Friday during the day, 8am to 5pm. FULL TIME or PART TIMEBilingual required Ready for a fresh start where you can be your best?If that's you, APPLY TODAY!If you meet the requirements for this position, our system will schedule you for an interview immediately. "You are applying to work for a franchise owner of Molly Maid, not Molly Maid SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed. "

Job Description You're the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why Choose Powerhouse Home Services Competitive pay Medical Insurance - We offer Health, Vision, and Dental. Work life balance - We off paid time off. 401k Plan with a company match. PAID TRAINING The Big Task You will lead a staff of Call Center Representatives and Dispatchers who book and schedule service calls and do whatever is necessary to achieve department booked call and sales goals. Key Sub Tasks Lead and train staff on the best ways to convert calls into booked service appointments. Manage dispatch to ensure the right technicians are matched to every job. Author and refine call scripts so they're clear, compelling and result in more appointments. Become an expert of your market, know the customer needs and how best to engage them. Monitor performance of staff, review recorded calls and advise them on how to promote sales. Formalize a coaching and training platform that's cost effective and measurable. Show employees how their individual contributions matter to the company's success. Ensure sufficient staffing to match the business demand and seasonal spikes. Desired Skills and Experience Possess the ability to inspire both personal and professional growth in our team members. Ability to provide unparalleled customer satisfaction. Ability to drive team performance to achieve all business goals and objectives. Be detail oriented and a highly organized with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment. Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint). If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Powerhouse Home Services by visiting *********************** When you're ready, please email us at *************************** Equal Opportunity Employer

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention. Job Components: Deliver batteries and provide service each dealer on your route in a timely manner. Follow all Environmental Health and Safety rules and policies. Establish, build and maintain good dealer relationships. Effectively manage consignment programs to help dealers increase sales and drive retention. Complete documentation on a timely basis. Maintain the route by keeping displays clean and keeping dealer list up to date. Invoice all units that fail to last warranty period. Rotate batteries to maintain quality product and service standards. Collect and handle payments on account, which may include cash, checks and money orders. Collect and return junk and/or used batteries. Load and unload truck. Qualifications: Must possess current DOT Medical Certification and maintain clean driving record. Depending on equipment that will be operated, a Class A or B Commercial Driver's License may be required. Prior driving and customer service experience highly desirable. Good communication skills. Ability to interact effectively with customers. Strong customer service skills. High school diploma or GED equivalent. Ability to read, write and compute basic math. Scope Data: Uses frequent independent judgment when making decisions. Work Environment: Regularly required to use hands to grasp or handle, talk and hear, stand and walk. Specific vision abilities include close vision, depth perception and ability to adjust focus. Ability to regularly lift and/or move 50+ lbs. without assistance. Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. FT Customer Service Leader Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

General Description The City of North Port strives to be an employer of choice and most of our employees turn jobs into long term careers. The salary shown in the is the full range for this position from entry to later career. NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE. This position manages the Planning and Zoning Division and planning and zoning components, such as comprehensive planning, development review, geographic information, impact fee, land development, short-range planning, neighborhood improvement and urban planning. Assures all planning and zoning activities are carried out in accordance with City ordinances. Work is performed under the direction of the Development Services Director. Essential Job Functions * Manages division activities relating to planning, special studies, and projects, which includes the gathering of planning data, preparation of reports, general meeting preparation and the implementation of projects. * Supervises and evaluates Planning and Zoning Division employees, including employee professional growth and development. * Develops, plans, manages, and evaluates programs, projects and policy areas resulting in a major impact on the community. * Oversees and monitors the implementation of the Comprehensive Plan and Land Use Development Regulations. * Interprets the Comprehensive Plan and the Land Use and Development Regulations and ensures implementation by staff. * Reviews and obtains proper interpretations of laws, rules and regulations affecting planning functions, or grant requirements. * Reviews and prepares recommendations on all land development permits. * Correlates a variety of statistical and planning data for comprehensive plan proposals; prepares technical reports and applications relative to various special projects. * Oversees and monitors the administration of grants and programs. * Assists in preparation of budget for assigned program, system, or section activities. * Provides technical assistant to other departments, divisions, outside agencies and the general public. * Attends and represents the City at other agency meetings; prepares and presents public presentations. * Serves on various committees and advisory boards representing the City. (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other related duties as assigned, including City-directed work assignments in the event of a declared emergency.) Knowledge/Skills/Abilities * Knowledge of the principles and practices associated with planning, methods of collecting and analyzing planning data and preparing planning reports and studies. * Knowledge of Planning and Land Use Development Regulation and the City Comprehensive Plan. * Ability to manage and evaluate the work of professional personnel. * Ability to ensure effective administration of the Planning and Zoning Division including compliance with City regulations and procedures, and grant and contract administration. * Ability to organize and prioritize multiple high-level projects at the same time, in a timely manner. * Excellent leadership and managerial skills, to include team building, mediation, and motivational skills. * Excellent customer service skills, including ability to communicate clearly and effectively, both verbally and in writing. * Ability to present ideas, findings, and recommendations concisely and effective to the proper agency or board. * Ability to plan, organize and use mature judgment in evaluating situations and making decisions in accordance with established policy. * Ability to establish and maintain effective working relationships with employees and the general public. Education, Experience, Licenses and Certifications Education and Experience: * Master's Degree from an accredited college or university in Urban and Regional Planning, Engineering, Architecture, Economics, Public Administration or related field. * Seven (7) years of professional planning experience; including four (4) years in a supervisory capacity. (A comparable amount of relevant training, education and/or experience may be substituted for the above qualifications.) Licenses and Certifications: * Possession of or ability to obtain a valid Florida driver's license by date of hire. * Certification from the American Institute of Certified Planners (AICP) or equivalent licensing directly related to an applicable area of specialization is desired. Emergency Response Responsibility Every City employee has emergency response responsibilities, though not every position will require routine assignments during an emergency event. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the employee's official job description. Assignments in support of emergency operations may be extensive in nature, with little advance notice, and may require employees to relocate to emergency sites with physically and operationally challenging conditions. Veterans Preference Statement The City of North Port, FL is an Affirmative Action/ADA/Veterans' Preference and Equal Opportunity Employer. Women, Minorities, and Persons with Disabilities are Encouraged to Apply.

ROLE AND RESPONSIBILITIES: The Electrical Service Manager performs administrative duties for purposes of estimating, planning, directing, coordinating and supervising the electrical operations and maintenance of various types of service projects and performs related work as required. This individual must be self-motivated, determined, and have integrity and leadership qualities that will positively impact the company and create growth. This Includes: • Plan, organize and direct the work of a large group of technical, professional, craft and clerical employees • Develop efficient and thorough procedures for quality control of information and completion • Proactive and reactive management of service personnel (mentoring, motivating, safety, reviews, etc.) • Work with department to meet revenue goals. Identify and resolve budgetary and personnel problems directly with the operations manager. • Use sound judgment and take appropriate actions in emergency situations • Direct record keeping activities • Prepare comprehensive and detailed reports (estimates, progress reports, cost tracking reports) • Improvise and adapt new methods to expedite work assignments/projects • Deal tactfully and effectively with engineers, contractors, representatives of other utilities and customers • Develop coworkers through performance feedback and motivate coworkers to maximize productivity • Establish and maintain a work environment to enhance both employee morale and productivity • Recommend and provides services to meet customer needs. • Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization. • Other additional related tasks and duties as needed. QUALIFICATIONS AND EDUCATION REQUIREMENTS: High School Diploma Associate's degree in electrical field (preferred not required) Minimum of 5 Years of experience in electrical project management/ service management. Valid Driver's License WORK ENVIRONMENT: This position works both in the field environment and office setting. It's typically around 40-45 hours per week, five days a week but may require some weekends and evenings when necessary. Working conditions can change dramatically from one job to another, varying from indoors in clean conditions to outdoors on scaffolding, and to confined and restricted locations. May require working in extremely bright or inadequate lighting conditions; exposure to contaminants and exposure to sounds and noise levels that are distracting or uncomfortable. The office role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. PHYSICAL DEMANDS: The field portion is an active role. Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials; Requires repetitive movement; climbing ladders, scaffolds, or poles; standing, walking and running; using hands to handle, control, or feel objects, tools or controls; and bending or twisting. The office is largely a sedentary role; however, some lifting, bending and standing will be necessary. REQUIREMENTS Excellent Communication Skills (Verbal and Written) Technical Management Quality Focus/Multitasking/Resource and Time Management Ability to use basic Microsoft programs and E-mail Knowledgeable in Materials, Methods, Tools and Equipment PREFERENCES OSHA 10 Certified First Aid/CPR/AED Certified NFPA 70E Certified

Job Description State Insurance USA is expanding quickly, and were excited to add a motivated, bilingual Customer Care Representative to our team! This Full-Time, on-site position at our Fort Myers location (by Colonial blvd) is essential in supporting our clients with professionalism, empathy, and accuracy. Working hours are 8:30am5:00pm, MondayFriday (No Weekends!) In this role, you will help ensure our clients receive the exceptional care and clear communication they deserve. If you are passionate about helping people, adaptable in a fast-paced environment, and confident in your ability to solve problems thoughtfully and efficiently, youll thrive here. Youll join a collaborative, growth-minded team that values patience, empathy, and treating clients like family. As a Customer Care Representative, you will use your strong computer skills, including proficiency in Microsoft Office (especially Excel), and your professional communication abilities to guide clients, answer questions, and provide timely support. Spanish bilingual ability (speak, read, write) is essential for delivering the high level of service our diverse client base relies on. Success in this role requires exceptional attention to detail, active listening, multitasking, critical thinking, and a commitment to personal and professional development. If youre ready to bring your customer service strengths, adaptability, and problem-solving skills to a growing firm that invests in its team, wed love to meet you! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance IRA Paid Holidays Mon-Fri Schedule Career Growth Opportunities Responsibilities -Follow renewal billing tasks for existing policies, using agency set protocol -Review and confirm payment statuses, update notes, coordinate with lenders and insureds -Communicate with insureds and lenders to provide clear updates -Research and resolve billing or payment discrepancies with our insurance carriers -Assist insureds with policy questions and servicing Requirements -1+ Year Customer Service -Strong attention to detail -Excellent problem-solving skills -The ability to prioritize work flow and effectively multitask. -Strong computer and technical skills

Location: Naples, FL, 34116 As a Customer Success Representative, you are a key team member in upholding our commitment to customer satisfaction, sales and professionalism. With a career at Molly Maid, you will bring customers joy and relief and reward yourself in the process. *NOW HIRING Full Time or Part Time. We provide:Paid training on our proven sales systems that delight customers. Come grow with us!A stable and consistent work scheduleA fun culture where success is celebrated as a team Access to ongoing training Branded and comfortable clothing Benefits & PayThe pay range for this position is $40,000 - $50,000 a year and is dependent on your experience. Additional compensation in the form of incentives will be available after the first 90 days. Weekly bonuses available, when sales goals are hit. • Earn paid time off weekly, up to 10 days per year• Earn a 2% company match for your 401k contributions Do you have prior sales, customer service, or office experience? Are you ready to join a company and a team that will support you? Apply today - we're ready for you!This job is right for you if you are self-motivated, thrive in fast-moving environments, and can manage time to effectively meet deadlines. We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, commercial-grade equipment and supplies, and our unique culture. Full-time. No nights. No weekends. No holidays. Receive a guaranteed minimum wage of $40,000 - $50,000 per year with additional incentives available after the first 90 days paid weekly. Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives!We provide:Paid training on our proven systems that delight customers. Come grow with us!A stable and consistent work scheduleA fun culture where success is celebrated as a team Access to ongoing training Branded and comfortable clothing If you like working with friends, working as a team, and growing in a career, APPLY NOW! As part of the Customer Success Team, you will be responsible for:• Grow and retain customers - Answer phone calls with a smile and book estimates and cleans for our valued customers. Do this, and we'll celebrate milestones as a team and have fun in the process! • Schedule customers quickly and efficiently! - Close the loop and bring customers from quotes/estimates over the finish line into scheduled appointments. Optimize each team's productivity through efficient scheduling. • Communicate with customers and leads in a friendly, positive, and professional manner - Our team members love our customers, and you will too. Show them you care about their home; make a connection and you'll win. • Promote our culture and team - Embrace our culture of teamwork and let your positive attitude energize the team. • Enhance Customer Satisfaction - Identify and assess customer needs through managing phone, email and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution. This job will be a great fit for you if… You feel energized when talking with customers over the phone. You can 'work with anyone' and get along well with different types of people. You'll be spending a lot of time as a team working together. You can meet customer expectations to deliver an experience that they will recommend to their friends and family. You take pride in your attention to detail and a job well done. You are comfortable with a computer and technology, especially Microsoft office. You have strong interpersonal, oral and written communication skills. You can multi-task, prioritize, and manage time effectively. Job RequirementsMinimum requirements to be considered for this position. • Legally authorized to work in the United States• Complete a background check • You are available to work Monday through Friday during the day, 8am to 5pm. FULL TIME or PART TIMEBilingual required Ready for a fresh start where you can be your best?If that's you, APPLY TODAY!If you meet the requirements for this position, our system will schedule you for an interview immediately. "You are applying to work for a franchise owner of Molly Maid, not Molly Maid SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed. "

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a high-impact, high-visibility individual contributor role. You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. What You'll Do: Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions Identify and prioritize CX breakdowns through VOC, operational data, and field feedback Act as the first point of contact for field leaders on CX-related challenges and opportunities Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement What We're Looking For: Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike Systems thinker with the ability to balance customer empathy with business impact Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business What You'll Get: 40% off any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching. Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

You're the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why Choose Powerhouse Home Services Competitive pay Medical Insurance - We offer Health, Vision, and Dental. Work life balance - We off paid time off. 401k Plan with a company match. PAID TRAINING The Big Task You will lead a staff of Call Center Representatives and Dispatchers who book and schedule service calls and do whatever is necessary to achieve department booked call and sales goals. Key Sub Tasks Lead and train staff on the best ways to convert calls into booked service appointments. Manage dispatch to ensure the right technicians are matched to every job. Author and refine call scripts so they're clear, compelling and result in more appointments. Become an expert of your market, know the customer needs and how best to engage them. Monitor performance of staff, review recorded calls and advise them on how to promote sales. Formalize a coaching and training platform that's cost effective and measurable. Show employees how their individual contributions matter to the company's success. Ensure sufficient staffing to match the business demand and seasonal spikes. Desired Skills and Experience Possess the ability to inspire both personal and professional growth in our team members. Ability to provide unparalleled customer satisfaction. Ability to drive team performance to achieve all business goals and objectives. Be detail oriented and a highly organized with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment. Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint). If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Powerhouse Home Services by visiting *********************** When you're ready, please email us at *************************** Equal Opportunity Employer

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Job Title: PT Customer Service Leader At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at *********************** Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

Job DescriptionSalary: DOE ROLE AND RESPONSIBILITIES: The Electrical Service Manager performs administrative duties for purposes of estimating, planning, directing, coordinating and supervising the electrical operations and maintenance of various types of service projects and performs related work as required. This individual must be self-motivated, determined, and have integrity and leadership qualities that will positively impact the company and create growth. This Includes: Plan, organize and direct the work of a large group of technical, professional, craft and clerical employees Develop efficient and thorough procedures for quality control of information and completion Proactive and reactive management of service personnel (mentoring, motivating, safety, reviews, etc.) Work with department to meet revenue goals. Identify and resolve budgetary and personnel problems directly with the operations manager. Use sound judgment and take appropriate actions in emergency situations Direct record keeping activities Prepare comprehensive and detailed reports (estimates, progress reports, cost tracking reports) Improvise and adapt new methods to expedite work assignments/projects Deal tactfully and effectively with engineers, contractors, representatives of other utilities and customers Develop coworkers through performance feedback and motivate coworkers to maximize productivity Establish and maintain a work environment to enhance both employee morale and productivity Recommend and provides services to meet customer needs. Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization. Other additional related tasks and duties as needed. QUALIFICATIONS AND EDUCATION REQUIREMENTS: High School Diploma Associates degree in electrical field (preferred not required) Minimum of 5 Years of experience in electrical project management/ service management. Valid Drivers License WORK ENVIRONMENT: This position works both in the field environment and office setting. Its typically around 40-45 hours per week, five days a week but may require some weekends and evenings when necessary. Working conditions can change dramatically from one job to another, varying from indoors in clean conditions to outdoors on scaffolding, and to confined and restricted locations. May require working in extremely bright or inadequate lighting conditions; exposure to contaminants and exposure to sounds and noise levels that are distracting or uncomfortable. The office role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. PHYSICAL DEMANDS: The field portion is an active role. Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials; Requires repetitive movement; climbing ladders, scaffolds, or poles; standing, walking and running; using hands to handle, control, or feel objects, tools or controls; and bending or twisting. The office is largely a sedentary role; however, some lifting, bending and standing will be necessary. REQUIREMENTS Excellent Communication Skills (Verbal and Written) Technical Management Quality Focus/Multitasking/Resource and Time Management Ability to use basic Microsoft programs and E-mail Knowledgeable in Materials, Methods, Tools and Equipment PREFERENCES OSHA 10 Certified First Aid/CPR/AED Certified NFPA 70E Certified

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a high-impact, high-visibility individual contributor role. You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. What You'll Do: * Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints * Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences * Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions * Identify and prioritize CX breakdowns through VOC, operational data, and field feedback * Act as the first point of contact for field leaders on CX-related challenges and opportunities * Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product * Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders * Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs * Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement What We're Looking For: * Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred * 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams * Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey * Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles * Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in * High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike * Systems thinker with the ability to balance customer empathy with business impact * Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business What You'll Get: * 40% off any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching. * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more