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Customer service manager jobs in McAllen, TX - 105 jobs

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Customer Service Manager
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Storage Manager
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District Manager
  • customer relations manager

    Carstar

    Customer service manager job in McAllen, TX

    Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department during the repair process, prepare files for closing and accept and secure payments.
    $44k-79k yearly est. 60d+ ago
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  • Client Manager Security

    Security Director In San Diego, California

    Customer service manager job in Rio Grande City, TX

    Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Client Manager - Security 1+ Years' Law Enforcement Experience OR 2+ Years' Security Supervisor/Manager Experience OR 3+ Years' Security Experience Speak, Read, and Write Fluent - Spanish Valid Driver's License - AU Driver Policy Requirements Allied Universal is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization. QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events) Minimum of two (2) years of experience driving operational goals Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Proficiency in web-based applications and computer systems, including Microsoft Office Knowledge of safety protocols and service deliverables Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently Excellent oral and written communication skills PREFERRED QUALIFICATIONS (NICE TO HAVE): Law enforcement, military and/or contract or proprietary security services experience Experience managing a dispersed workforce in a multi-location operation Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1412737
    $64k-108k yearly est. Auto-Apply 60d ago
  • Customer Relationship Director

    Hewlett Packard 4.9company rating

    Customer service manager job in McAllen, TX

    Customer Relationship Director The Customer Relationship Director directs program activities and customer relationships for multiple customers to ensure customer service levels, key performance indicators and turn around times are maintained, company revenue and profit goals are maintained, and new business opportunities are identified. This position will be the internal champion for the customer within Teleplan. Responsibilities/Duties:
    $125k-160k yearly est. 60d+ ago
  • Manager, Sales and Customer Service

    Macy's 4.5company rating

    Customer service manager job in McAllen, TX

    Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues Communication Skills: Consistently clear and effective communicator, writer, and presenter Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00
    $110k-136k yearly est. Auto-Apply 25d ago
  • Customer Account Manager

    Ametek, Inc. 4.8company rating

    Customer service manager job in Hidalgo, TX

    AMETEK Aerospace and Defense is seeking a Customer Account Manager with a proven track record of success to join our team in Reynosa, MX. This role supports the Sales team by managing customer service duties for major distribution accounts, ensuring accurate and timely execution of pricing, quoting, purchase order review, order entry, and issue resolution. The position also involves expediting orders, administering pricing policies, supporting forecasting activities, and assisting factories in achieving monthly sales goals. The specialist will deliver weekly reports to key accounts, establish routine reviews, and proactively resolve customer issues. Responsibilities: * Serve as the primary point of contact for commercial, military, and distribution accounts, aligning customer needs with AMETEK's business objectives. * Coordinate with internal departments: Sales, Supply Chain, Operations, Engineering, Quality, and Finance. * Respond promptly and accurately to customer RFQs for commercial and military distribution partners and OEM customers. * Manage U.S. Military PO awards, flow-down requirements, and input data into ERP systems. * Generate and maintain documentation for quotations, orders, contracts, and related customer files. * Interpret customer drawings, specifications, purchase orders, and shipping instructions. * Communicate with outside Sales personnel to ensure alignment with goals and customer needs. * Support Sales in identifying opportunities to increase revenue and close contracts. * Provide input for monthly forecasts, annual budgets, and strategic plans. * Perform tactical functions including financial reporting (budgets, actuals, forecasts) and regular communication on key accounts. Requirements: * Bachelor's Degree required; Business Analytics preferred. * Fluent in English and Spanish. * Strong attention to detail and accuracy in planning and execution. * Prior Customer Service experience required. * Excellent communication and interpersonal skills; strong problem-solving and organizational abilities. * Ability to work under pressure, multitask, and meet deadlines. * Proficiency in Microsoft Word, Excel, and PowerPoint. * Experience with Oracle/MRP systems is a plus. Compensation Employee Type: Salaried Salary Minimum: $45,000 Salary Maximum: $65,000 Incentive: No Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location. For more information on AMETEK's competitive benefits, please click here. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit ************** for more information. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call ****************. Nearest Major Market: Mc Allen
    $45k-65k yearly 9d ago
  • Plant Manager - Extrusion - Houston, TX

    Rizonet Consulting

    Customer service manager job in McAllen, TX

    The Plant Manager is responsible for leading and organizing the Production and Technical departments to ensure smooth daily operations, meeting production volume, quality, and timing targets. This role oversees equipment, technical projects, process optimization, and staff management while ensuring compliance with safety, health, and environmental regulations. The Plant Manager reports directly to the CEO and plays a key role in driving continuous improvement across the organization. Main Duties & Responsibilities: Lead and coordinate Production and Technical departments, defining goals and managing staff schedules. Monitor and optimize production processes, machinery setup, and technical projects. Ensure proactive maintenance, equipment availability, and implementation of technical investments. Enforce compliance with safety, environmental, and regulatory standards, including employee training. Monitor departmental costs, manage external service providers, and support continuous improvement initiatives. Key Skills: Leadership Operations Management Process Optimization Technical Knowledge (Plastics / Engineering) Compliance & Safety Educational & Other Requirements: Degree in Engineering (Mechanical, Electrical, Plastics Technology) or equivalent technical qualification with relevant experience. Solid professional and leadership experience, ideally in plastics processing. Strong analytical and structured problem-solving skills. High commitment, initiative, assertiveness, and hands-on mentality. Ability to manage multiple projects and priorities in a fast-paced environment. Effective cross-functional collaboration (Sales, Marketing, Operations). Preferred bilingual proficiency in English and Spanish or German. Location: Manufacturing facility will be built in the Houston area ETA 2026
    $81k-127k yearly est. 9d ago
  • District Manager

    Vape City

    Customer service manager job in McAllen, TX

    Apply Description District Manager (DM) Schedule: Full-time | 50+ hrs/week | Reliable transportation required District Managers oversee, on average, 5-8 stores and are responsible for maintaining operational standards, sales performance, and communication across their assigned locations. Responsibilities: Visit each store regularly and inspect for cleanliness, permits, signage, and inventory presentation Monitor inventory levels, defective tracking, and back stock organization Assist Store Managers with scheduling and arrange coverage for sick or no-show employees Manage group chats and ensure communication remains professional at all times Push and monitor sales performance to meet or exceed goals Report maintenance issues or service outages immediately and follow up on resolution Escalate HR or employee-related concerns appropriately These are primary duties but not an all-inclusive list of responsibilities. Qualifications: Experience managing employees and retail/business operations Excellent verbal communication Professional appearance and demeanor Strong leadership, time management, and communication skills We're looking forward to hearing from you! We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $73k-118k yearly est. 60d+ ago
  • Auto Care Center Service Manager

    Wal-Mart 4.6company rating

    Customer service manager job in Edinburg, TX

    Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
    $31k-38k yearly est. 4d ago
  • Laboratory Services Supervisor

    Direct Staffing

    Customer service manager job in Harlingen, TX

    Responsible for daily operations and quality and quantity of work performed throughout the Histology Lab. Completes established competencies for the position within designated introductory period. Performs other related duties as assigned. Due to the nature of Laboratory Services, it may become necessary to require employees to work extended hours or other variations of the usual shift to ensure adequate care of patients and maintain service to the community. Qualifications: MINIMUM EDUCATION: Bachelor's Degree in a chemical, physical or biological science from an approved college or university and be a graduate of an accredited school of medical technology or equivalent. PREFERRED EDUCATION: Graduate from a school of Histotechnology accredited by CAHEA/NAACLS or equivalent. MINIMUM EXPERIENCE: 4 years experience in a histology laboratory or a clinical laboratory performing high complexity testing. PREFERRED EXPERIENCE: 2 years experience in a managerial role with fiscal, regulatory and quality improvement responsibilities and 3 years managerial experience. REQUIRED CERTIFICATIONS/LICENSURE: Histologic Technician (HT) or Histo Technologist (HTL) from American Society of Clinical Pathologist (ASCP) or equivalent 2+ to 5 years experience Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-60k yearly est. 60d+ ago
  • LTSS Service Care Manager - J01031

    Bravotech 4.2company rating

    Customer service manager job in Hidalgo, TX

    Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs. Education/Experience: Requires a Bachelor's degree and 2 - 4 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Responsibilities Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators May perform home and/or other site visits to assess members needs and collaborate with healthcare providers and partners Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner Performs other duties as assigned Complies with all policies and standards. IND 123
    $52k-79k yearly est. 42d ago
  • Customer Experience Manager

    Five Below 4.5company rating

    Customer service manager job in Mercedes, TX

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable. Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times. Responsible for performing store manager duties in their absence. Partners with the store manager to recruit, train, coach, develop and supervise all crew members. Reviews all corporate communications and reacts accordingly. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent. College experience preferred. Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
    $15 hourly Auto-Apply 5d ago
  • Area Manager

    Optimal Wireless

    Customer service manager job in McAllen, TX

    The #1 Authorized Wireless Retailer in the United States Fastest Growing and Award-Winning We are seeking strong leaders for an Area Sales Manager role. If you are an experienced sales professional with a strong retail sales background, a passion for the business, and are excited about being part of a growing team, we have opportunities for you. Job Description: As an Area Sales Manager, you will set an example for your team. This opportunity gives you the chance to lead and inspire a sales team that will provide outstanding customer service, resulting in customer loyalty and a successful, positive expansion of your personal goals and our brand name. Your focus will be on, teaching and coaching Retail Store leads, and inspiring sales staff to expand their knowledge on new phones, accessories and plans. Our Area Managers: Ensure the highest level of customer experience at the store level by setting expectations of excellence in the execution of store standards, talent development, and product knowledge. Develop, challenge, and motivate store team members and inspire them to lead their individual results. Create an environment where employees are empowered to deliver unique customer service solutions that are aligned with company goals. Initiate and lead business change efforts to maximize desired results. Foster a continuous learning environment that delivers the most knowledgeable and skilled teams in retail. Responsible for daily and monthly inventory counts. Ensure that company cash handling policies are followed. Required Qualifications 3-5 years retail leadership in a cell phone and/or consumer electronics retail environment. Multi-unit management 5 years retail experience The ability to recruit and counsel staff Experience training and evaluating employees College Degree Preferred. Ability to lift 25lbs. Bilingual candidates preferred (English/Spanish)
    $56k-83k yearly est. 60d+ ago
  • Store Manager - La Plaza

    Tapestry, Inc. 4.7company rating

    Customer service manager job in McAllen, TX

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Store Manager Brand Ambassador: * Have an entrepreneurial mindset; leverage magic and logic to drive results, ability to navigate ambiguity and be solution oriented, using interpersonal skills to build cross functional partnerships internally with Store Operations and People Partners, and learn on the fly to evolve business needs * Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness * Leads implementation of Company initiatives and drive full operation of the business * Maintain a growth mindset for business and personal development initiatives Create Winning Teams/Drive Results: * Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team * Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance * Exemplifies strong business acumen and executes forward-planned strategies to achieve business, labor, staffing goals, and expense budgets. * Will report to the General Manager and support the store with recruiting, interviewing, performance evaluation, high-level training as needed * Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals * Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures Customer Focused (internal and external): * Ideates and assists in creating a customer-centric Culture that prioritizes the internal and external customer experience * Mentor team on clienteling strategy to build long-term customer relationships to meet business goals * Champions the company resources to support a healthy work environment for internals customer Qualifications/Requirements: * 3+ years of equivalent experience in Managing Competitive Retail Space at the (Store Manager or GM) level * Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** #LI-CM1; #LI-ONSITE Visit Coach at ************** Work Setup: ON SITE BASE PAY RANGE $62,000.00 TO $87,000.00 Annually General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
    $62k-87k yearly 14d ago
  • Store Manager

    Steven Madden, Ltd. 4.7company rating

    Customer service manager job in McAllen, TX

    Store Manager (F/T) The Store Manager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store. In this supervisory role, the Manager inspires their team by consistently demonstrating responsibility and teamwork, which are two of the company's core values. With the ultimate goal of total customer satisfaction, the Store Manager models effective selling techniques, develops a strong client base to build sales, and achieves store profit objectives. Responsibilities ● Develop and lead a high-performance team that reflects the company's values. ● Regularly share the company's vision and mission with the team and customers. ● Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching. Develop staff using experience in staffing, coaching, counseling, etc. ● Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts. ● Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals. ● Select and hire qualified candidates who reflect the company's values. ● Maintain all safety and operational standards. ● Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation. ● Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive. ● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service. ● Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs. ● Process information or merchandise through the computer system and POS register system. ● Be flexible and occasionally perform work outside your specific role. Requirements ● Minimum of 4-6 years of retail experience, including staff supervision. ● High school diploma or equivalent. ● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs. ● Strong verbal and written communication skills. ● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. ● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Benefits ● Medical, Dental, Vision Benefits & Flexible Spending Accounts ● Life & Short/Long-Term Disability Benefits ● 401K Eligibility over the age of 21 with Company match after 6 months of employment ● Paid time off benefits including paid vacation, sick time, voting ● Virtual Health Care ● 50% off employee discount and 40% off immediate family discount ● Friends and Family Discount Events ● Free shoe every season/quarter ● Employee Assistance Program ● Tuition Reimbursement Program ● Career Growth ● Employee Referral Program ● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
    $42k-59k yearly est. 26d ago
  • Bert Ogden Fiesta Management General Manager

    Fiesta Management Group

    Customer service manager job in McAllen, TX

    Full-time Description The General Manager is completely responsible for and will be held accountable for the successful operation of the entire dealership. S/he will develop and execute plans to ensure the dealership of a reasonable profit and the stockholders of a fair return on their investments. The General Manager will accomplish all objectives through planning, motivating and coordinating the activities of all departments ESSENTIAL DUTIES: Plan the dealership's operations of the coming year and report the plan to the dealer and/or stockholders for approval. Obtain, review and recommend improvements for each department manager's monthly forecasts and plans. Ensure that every department operates harmoniously and profitably. Develop and maintain a good working relationship with the factory and lending institutions. Ensure that a completed financial statement is submitted to the factory by the 5th working day of each month. Formulate policies and establish procedures for all training programs and monitor their effectiveness. Oversee all dealership personnel functions, to include interviewing, hiring, measuring and evaluating performance, recognizing accomplishments, and termination. Review and approve the compensation plans for all employees. Ensure that department managers are training and supervising employees for optimum effectiveness. Communicate management's policies and procedures to all employees and ensure that they are understood and followed. Complete a formal performance evaluation of each department manager once every six months. Provide enthusiastic leadership to shape employees' attitudes and build morale. Establish harmony and teamwork among departments. Conduct managers' meeting at scheduled intervals. Coordinate with the business office to ensure that records and analysis be maintained accurately. Develop merchandising strategies and assist in creating an effective, cost-efficient advertising program OTHER DUTIES: Resolve any customer complaints that line management has not been able to resolve. QUALIFICATIONS: High school diploma or the equivalent. Must be 21 years old or older Must have a valid Texas driver license Must be able to pass a drug screening check and background check. Requirements College degree preferred. Ability to read and comprehend instructions and information. At least two years in a dealership sales capacity. At least five years in a supervisory position. Professional personal appearance. Excellent communication skills in person, on the telephone, and in writing. EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER
    $47k-89k yearly est. 60d+ ago
  • General Manager

    Krispy Kreme 4.7company rating

    Customer service manager job in McAllen, TX

    Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. As a General Manager, YOU are the leader of all thing's doughnuts at our retail location! You will be responsible for all store operations, including overseeing all aspects of production, sales, and human resources. Being the shop leader, you are involved in developing a staff of professional employees, striving to obtain maximum revenue, and ensuring both customer and employee satisfaction. Additionally, the General Manager is responsible for having a thorough understanding of production and maintaining a high level of quality products. We are looking for leaders with a commitment to teamwork, those who have a customer-focused mindset and of course……those that LOVE doughnuts. HERE'S A TASTE OF WHAT YOU'LL BE DOING * You serve as a role model for customer-first behaviors according to company standards. * Building a team of customer-focused employees through coaching and performance management. * Responsible for ensuring all products meet Krispy Kreme quality standards and in turn, guarantee customer satisfaction * Ensure all store physical property is in good working condition. * Directing and managing store sales efforts, which may include Hot Light times, retail sales, fundraising and suggestive selling. * Achieving business plan objectives and profitability according to store operating plan and established financial goals. * Demonstrate safety consciousness and promote store safety. * Maintain a high level of store sanitation and cleanliness. * Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance. * Understand the production process and maintain a schedule that guarantees high quality and output while also implementing store quality control procedures. * Coordinate production schedules to meet customer demands and to minimize labor hours * Interface with corporate office personnel in a timely manner as needed. YOUR RECIPE FOR SUCCESS * 4+ years' experience in QSR or retail environment in a management capacity required. * Must be at least 21 years of age. * High school or GED * Ability to work all necessary work schedules, including holidays/weekends. * Effective communication skills, both written and verbal * Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality. * Travel Requirements: 0-10% * Must be authorized to work in the US without sponsorship. PHYSICAL DEMANDS AND WORKING CONDITIONS * The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. * Exposure to internal and external environmental conditions * Shop - fluctuating temperatures and noise levels * Exposure to known allergens including but not limited to nuts. * Adherence to dress code policy applicable to role * Noise of a production and/or processing area * The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process. BENEFITS: * Weekly Pay * Career opportunities- we are growing! * Comprehensive benefits (medical, vision, and dental insurance) * Employee discount program * 401K plan * PTO * Company events * Education Reimbursement * Adoption Assistance * Life Insurance * FSA/HSA Plans * Pet Insurance Learn more at ****************** WHY KRISPY KREME? At Krispy Kreme, we focus on: * Loving People: * Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here. * Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive. * Loving Communities: * At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives. * In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services. * In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million. * Loving Planet: * We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions. * We are working on reducing food waste through donation efforts, animal feed, and composting programs. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and ****************************
    $27k-38k yearly est. 13d ago
  • Store Manager

    Genpt

    Customer service manager job in Mission, TX

    Do you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the right opportunity for you if you: Love Retail Can consistently demonstrate true leadership with vision, collaboration, trust, respect and effectiveness while operating a market leading NAPA store. Know how to take full responsibility for P&L while mapping out initiatives and business plans for the store and solving roadblock issues. Responsibilities Identify new customers and revenue opportunities for the store Shift into high gear in a fast-paced retail store environment Help outside sales in identifying, developing and maintaining wholesale accounts Build, guiding and developing an engaged crew team to deliver checkered flag levels of customer care and business results Steer towards continuous improvement in processes and procedures Protect and maintaining the security of store assets Display pride in navigating a store recognized for safety and appearance Qualifications High School Diploma or equivalent Passion for delivering customer care and building long term relationships Knowledge of inventory controls, stocking levels and seasonal shifts is a plus Personal drive, self-motivation and initiative to accomplish business goals Customer focus and high energy in our fast-paced stores Ability to operate a cash register and navigating computer and paper catalog systems Passion for delivering customer care in a strong team environment And if you have this, even better: Technical or Trade school courses or degree Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience Entirely customer-centric (external/internal) ASE Certifications Why NAPA may just be the right place for you: Outstanding health benefits and 401K Bonus opportunity Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $40k-63k yearly est. Auto-Apply 42d ago
  • Kipling: Store Manager - Rio Grande Valley Premium Outlets

    Kipling 4.1company rating

    Customer service manager job in Mercedes, TX

    Join the Kipling Family Kipling established itself as a global handbag brand by embodying a carefree spirit and pioneering the use of its signature crinkle nylon in expressive colors and patterns. Today, Kipling is sold in more than 80 countries internationally, and is a global leader in selling quality, durable bags designed for everyone. Kipling fosters a culture where everyone is welcome. We pride ourselves in creating an environment that recognizes and celebrates differences. We put our people first. We always have and we always will. Live.Light is our mantra, and it supports a positive outlook on life. It is about being true to yourself. It is living an organized and lighter life both mentally and physically, where less is more. It's about looking on the bright side, seeing the glass half full, and radiating optimism. We strive to Live.Light each and every day, and we'd love for you to join us! Store Manager As the Store Manager, you inspire, motivate, lead, and develop a store team. You will provide strategic leadership and successfully champion business strategies and brand vision and values. You create an inclusive environment and set the example for customer engagement that's aligned to brand standard and exceeds industry standards, putting the internal and external customer above all You will impact the business by maximizing store profitability by assisting in controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well executed. How You Will Make a Difference What you will do: You will strategically lead the team in maximizing and achieving store sales goals and monitor sales progress against key targets. You model and foster a consumer centric mindset within the store, and model selling behaviors through genuine interactions with consumers. You recruit high caliber, diverse talent, and maintain a strong succession plan within your store. You provide direct coaching, feedback, training and supervision of the team. How you will do it: By consistently demonstrating clear communication, training and coaching the team, you set expectations for customer engagement, store policies and procedures as well as hiring and building a high performing team. You manage expenses to maximize sales and profitability. You lead an environment of productivity by ensuring the team has the knowledge and skills to meet store goals for sales and customer engagement. You collaborate with your partners to identify trends and translate strategies into action. What success looks like: You and your team successfully meet and exceed sales results and business goals, while coaching and developing the team. You foster an inclusive store environment that encourages collaboration and creativity. You create great consumer experiences in all situations, leading by example. Free To Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. Skills for Success Years of Related Professional/Retail Management Experience: • 4+ years Educational Position Requirements: • A formal education and subsequent undergraduate/graduate degrees are nice to have, but we are most interested in your total experience and professional achievements. Physical Requirements: • Standing required for entire work shift • Bend, lift, open, and move product up to 50 pounds (as needed) What we expect you already know : Ability to meet business goals by driving results through store teams, how to coach and motivate a team to excel at sales & profit results, proven communication skills, being solution oriented and ability to be flexible in a fast-paced environment. What we will teach you: How to continually develop and lead a customer centric mindset and team, how to create and achieve aspirational goals for your team, elevate your ability to coach to meet and exceed sales goals, and how to lead and work as a part of a successful leadership team. VF Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Preserve. What's in it For You We're in the business of unleashing human potential, driven by the ideas, energy, and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we're the total package. Go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more. Our Parent Company, VF Corporation VF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities, and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com We just have one question. Are you in? Hiring Range: $25.00 - $34.02 USD per hour Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process. Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on ******************** and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process. Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws. At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at **********************. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
    $25-34 hourly Auto-Apply 60d+ ago
  • Store Manager Sally Beauty 3641 Alamo, Tx

    Cosmoprof 3.2company rating

    Customer service manager job in Alamo, TX

    SALLY STORE MANAGER: By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates. Your role as a Store Manager: When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs. You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory. You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies. You will make sure your store always looks its best! Why you'll love working here: The people are creative, fun and passionate about beauty. Generous product discount and free sample products. You will receive a great education regarding our products. You will have ample opportunity for growth. You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Qualifications to be a Store Manager: At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience. Previous experience in operational, financial and performance management. Cosmetology license is a plus - but not required. Must be 18 years of age or older. Passion for all things hair and beauty! Legal wants you to know: • Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. • May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $36k-47k yearly est. Auto-Apply 12d ago
  • Center Storage Manager

    U-Haul 4.4company rating

    Customer service manager job in Hidalgo, TX

    If you are responsible and committed to helping customers, a position as Center Storage Manager with U-Haul may be right for you! In this role you will be responsible for profitably administering to U-Haul center self-storage, overseeing all aspects of transactions and security. In exchange you will enjoy excellent benefits in this rewarding position as part of a growing company. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Full medical coverage, if eligible Prescription plans, if eligible Dental and vision plans Registered Dietitian Program, if eligible Gym Reimbursement Program Weight Watchers, if eligible Virtual doctor visits Career stability Opportunities for advancement Valuable on-the-job training Tuition Reimbursement Program Free online courses for personal and professional development at U-Haul University Business-travel insurance You Matter Employee Assistance Program Paid holidays, vacation and sick days, if eligible Employee Stock Ownership Plan (ESOP) 401(k) savings plan Life insurance Critical illness/group accident coverage 24-hour physician available for kids MetLaw Legal Program MetLife auto and home insurance Mindset App Program Discounts on cell phone plans, hotels and more LifeLock identity theft protection Savvy consumer-wellness programs - from health-care tips to financial wellness Dave Ramsey's SmartDollar Program U-Haul Federal Credit Union membership Center Storage Manager Primary Responsibilities: Handle transactions, rentals and customer service. Keep regular, detailed and complete records using mobile electronic tools. Ensure cleanliness and security of storage site. Communicate with the General Manager to keep them apprised of important updates. Follow up on delinquent accounts. Complete a daily storage facility inspection. Participate in ongoing continuous U-Haul education through U-Haul University. Center Storage Manager Minimum Qualifications: Driver's license and the ability to maintain a clean driving record Excellent communication and customer service skills Eye for detail Physical Demands: The work requires some physical exertion such as long periods of walking both indoors and outdoors, occasions of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $20k-26k yearly est. Auto-Apply 19d ago

Learn more about customer service manager jobs

How much does a customer service manager earn in McAllen, TX?

The average customer service manager in McAllen, TX earns between $31,000 and $100,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in McAllen, TX

$56,000
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