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Customer service manager jobs in McAllen, TX

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  • customer relations manager

    Carstar

    Customer service manager job in McAllen, TX

    Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department during the repair process, prepare files for closing and accept and secure payments.
    $44k-79k yearly est. 60d+ ago
  • Manager - Customer Service

    Live Nation Entertainment Inc. 4.7company rating

    Customer service manager job in McAllen, TX

    - Manager - Customer Service Division: Ticketmaster NA Contact Centers Line Manager: Head of Fan Experience - North America Contract Terms: Permanent, Exempt THE TEAM Ticketmaster is doing something special. We are bringing together a Team of Experts to give our customers an experience unlike any other. We are breaking all the rules and putting customers first. We see our people as having interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You are constantly evolving, so shouldn't your opportunities be, too? THE JOB Developing and maintaining standard operating procedures for common situations. Monitoring performance by collecting and analyzing data from various functions in Customer Service. Working closely with senior management to help customer service deliver on their components of overall company goals and objectives. The CS Manager will look for consistent issues across the whole team, break the issues down into manageable components, and create solutions with measurable results. The successful applicant will be responsible for directing agents' workflow and workload as well as handling complaints, concerns and questions from both internal and external customers. Your goal is to increase customer satisfaction and to ensure our agents meet their weekly, monthly goals. Maintain a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries through various channels. Acknowledging and resolving customer complaints. WHAT YOU WILL BE DOING * Build strong working relationships with key people. * Coordinates, directs, monitors, trains, and evaluates the daily work activities of the floor supervisors * Oversees the overall work activities of the contact center floor. * Maintains high performance levels and meets/exceeds call center goals. * Provide positive leadership by example through demeanor, site floor awareness, and interaction with others. * Completes reports timely and accurately. * Communicates with Product Team, Clients Facing Teams and other key personnel throughout the country. * Work with the Workforce Team to determine needed phone coverage to handle anticipated workloads. * Re-deploys staff as needed to accommodate changes in volume. * Answer questions/provides guidance to staff on procedural questions and problems. * Works with department leaders to resolve difficult and complex problems/complaints. * Alerts Senior Management of problems, operational issues or staff concerns requiring her/his attention. * Develops and implements internal policies and procedures. * Monitors individual service levels by monitoring phone calls/responses and direct observation. * Monitors overall performance of staff against desired quality levels and determines needed corrective actions. * Provides back-up coverage on customer assistance line during periods of heavy call volume. * Develop performance objectives that include both professional and personal goals of your team members * Manage day to day operations of the team while meeting/exceeding service and quality levels as assigned by management * Manage day-to-day operations of the team. * Work with Cross-Functional Teams to ensure both internal and external customers' needs are met. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) * A minimum of 3 years' experience supervising a team within a contact center environment. * Ability to maximize performance through coaching and development. * Strong communication, presentation and writing skills required. * Excellent time management and organizational skills. * Ability to analyze data, solve problems and continuously improve service levels. * Understands the Customer Service environment and stays abreast of issues and events that have an impact on the business. * Must have an intermediate knowledge of Microsoft products (Excel, Word, Outlook) and other Ticketmaster related applications. YOU (BEHAVIOURAL SKILLS) * Rock Solid Reliability - Must be able to earn the trust of clients, co-workers and fans; by setting clear expectations; delivering high quality work on time and on task. Must be willing to take the time to do things right. * Act with Integrity - As a leader I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely. BENEFITS & PERKS Through our 'Taking Care of Our Own' program, we provide benefits across six key pillars: * HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) * YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days * WEALTH: 401(k) program with company match, stock reimbursement program * FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support * CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment * OTHERS: Volunteer time off, crowdfunding match LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world's largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen. Teamwork - While we celebrate individual achievements, we know have more success as a team. Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent. Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive. EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
    $47k-84k yearly est. Auto-Apply 35d ago
  • Client Manager Security

    Security Director In San Diego, California

    Customer service manager job in Rio Grande City, TX

    Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Client Manager - Security 1+ Years' Law Enforcement Experience OR 2+ Years' Security Supervisor/Manager Experience OR 3+ Years' Security Experience Speak, Read, and Write Fluent - Spanish Valid Driver's License - AU Driver Policy Requirements Allied Universal is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization. QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events) Minimum of two (2) years of experience driving operational goals Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Proficiency in web-based applications and computer systems, including Microsoft Office Knowledge of safety protocols and service deliverables Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently Excellent oral and written communication skills PREFERRED QUALIFICATIONS (NICE TO HAVE): Law enforcement, military and/or contract or proprietary security services experience Experience managing a dispersed workforce in a multi-location operation Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1412737
    $64k-108k yearly est. Auto-Apply 35d ago
  • Customer Relationship Director

    Hewlett Packard 4.9company rating

    Customer service manager job in McAllen, TX

    Customer Relationship Director The Customer Relationship Director directs program activities and customer relationships for multiple customers to ensure customer service levels, key performance indicators and turn around times are maintained, company revenue and profit goals are maintained, and new business opportunities are identified. This position will be the internal champion for the customer within Teleplan. Responsibilities/Duties:
    $125k-160k yearly est. 60d+ ago
  • Care Experience Manager

    Aveanna Healthcare

    Customer service manager job in McAllen, TX

    Salary:$40,000.00 - $42,000.00 per year Details Care Experience Manager (CEM) Join a Company That Puts People First! Thrive Specialty Pediatric Care is one of the largest private duty nursing companies in the nation and growing! Now that we have joined forces with Aveanna Healthcare, our care teams and our patient population have never been larger. At Aveanna, we're proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Here's what sets us apart What Makes Aveanna Different? Award-Winning Culture * Recognized in Indeed's Work Wellbeing Top 100 Companies of 2024 * Named Best Company for Work-Life Balance, Happiest Employees, Best Culture, and Best CEO by Comparably in 2024 Comprehensive Benefits Package * Health, Dental, Vision, and Company-paid Life Insurance * Paid Holidays, Vacation Days, and Sick Days * Quarterly Bonus Opportunities * Mileage Reimbursement * 401(k) Savings Plan with Employer Matching * Employee Stock Purchase Plan with a 15% Discount * Tuition Discounts and Reimbursement Program (conditions apply) * Nationwide Presence with Advancement Opportunities * Employee Recognition Programs and Relief Fund * Structured New Hire Orientation * Employee Resource Groups for Community and Support Position Details Compensation:$40,000+ base salary + quarterly bonuses + paid rotating on-call. Schedule: Monday-Friday, daytime hours Full-time with on-call rotations. Key Responsibilities of the Care Experience Manager * Coordinate staffing needs and manage caregiver schedules. * Organize orientation and training for new caregivers. * Manage shift coverage for absences or tardiness. * Monitor and address cost containment to ensure efficient case assignments. * Evaluate and support staff performance with a positive approach. * Provide 24/7 on-call support to field staff, patients, and families (on a rotating basis). * Occasionally deliver supplies/equipment to homes as needed (mileage reimbursed). * Build and maintain strong relationships with caregivers and patients to ensure top-tier service. * Demonstrate problem-solving skills, initiative, and sound judgment. * Uphold and adhere to company policies and procedures. Qualifications for Success * High School Diploma or equivalent required; College Degree a plus. * Proficient in English; bilingual skills are a plus. * Healthcare experience is highly preferred. * Proficiency in Microsoft Office Suite (Word and Excel). * Strong organizational skills, ability to multitask, and thrive in a team environment. * Willingness to work an after-hours on-call schedule. Note: As an employer receiving Medicare and Medicaid funds, employees must comply with all health-related requirements in relevant jurisdictions, including vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Take the Next Step in Your Career! Join a team where you can grow, lead, and make a real difference in the lives of others. Apply now to become part of Aveanna's supportive and dynamic environment. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
    $40k-42k yearly 3d ago
  • Plant Manager - TX

    Rizonet Consulting

    Customer service manager job in McAllen, TX

    The Plant Manager is responsible for leading and organizing the Production and Technical departments to ensure smooth daily operations, meeting production volume, quality, and timing targets. This role oversees equipment, technical projects, process optimization, and staff management while ensuring compliance with safety, health, and environmental regulations. The Plant Manager reports directly to the CEO and plays a key role in driving continuous improvement across the organization. Main Duties & Responsibilities: Lead and coordinate Production and Technical departments, defining goals and managing staff schedules. Monitor and optimize production processes, machinery setup, and technical projects. Ensure proactive maintenance, equipment availability, and implementation of technical investments. Enforce compliance with safety, environmental, and regulatory standards, including employee training. Monitor departmental costs, manage external service providers, and support continuous improvement initiatives. Key Skills: Leadership Operations Management Process Optimization Technical Knowledge (Plastics / Engineering) Compliance & Safety Educational & Other Requirements: Degree in Engineering (Mechanical, Electrical, Plastics Technology) or equivalent technical qualification with relevant experience. Solid professional and leadership experience, ideally in plastics processing. Strong analytical and structured problem-solving skills. High commitment, initiative, assertiveness, and hands-on mentality. Ability to manage multiple projects and priorities in a fast-paced environment. Effective cross-functional collaboration (Sales, Marketing, Operations). Preferred bilingual proficiency in English and Spanish or German. Location: Manufacturing facility will be built in the Houston area ETA 2026
    $81k-127k yearly est. 14d ago
  • Service Manager

    South Texas Auto Group

    Customer service manager job in McAllen, TX

    Coordinate and lead the service operation area for achievement the sales goals and customer satisfaction. Administrate and coordinate the department resources. Responsible for enumerating mechanical problems on customer vehicles, providing customers with an estimate of repairs, and promoting the sale of additional services. Meet the monthly sales goals Provide the total customer satisfaction. Delegate and supervised the responsibilities of the employees. Establish the necessary measure to safeguard the assets and interests of the company. Provide a quality service for the internal and external customers. Perform their duties with a sense of mutual respect, ethical, collaboration, tolerance and positive attitude toward their peers. Protects organization's value by keeping information confidential. RESPONSIBILITIES Obtain accurate customer and vehicle data and input into computer Review daily with the service techs the status of the vehicles in the service workshop. Supports Service Advisors about the customer services and make requests. Verify the achievement of sales goals. Review the material inventory in washer workshop. Daily review of invoices of internal orders. Review the warranties status in floor plant. Ensure that customers receive prompt, courteous, and effective service. Serving as a liaison between technicians and customers. Take ownership of the customer's concerns and correct concerns as required. Ensure customer has a positive dealership experience. Build relationships with customers. Always leave a positive impression with the customer, deliver a great guest experience. Greet customers in a timely, friendly manner Handle customer complaints with integrity. Refer the complaining customer to the appropriate individual for further communication. Operate the department at maximum production, controlling costs, building a loyal customers, maintaining good employee relationships, setting and obtaining sales and profit objectives, and maintaining service records. Forecast goals and objectives for the department and strive to meet them. Strive for harmony and teamwork with all other departments. Prepare and administer an annual operating budget for the service department. JOB PROFILE LEVEL OF EDUCATION: BACHELOR DEGREE (PREFER) WILLING TO TRAVEL: YES EXPERIENCE, KNOWLEDGE AND SKILLS 3 years minimum in service manager. Reporting Skills, Attention to Detail, Business planning,
    $54k-91k yearly est. 60d+ ago
  • Customer Service Supervisor

    Ollie's Bargain Outlet 4.3company rating

    Customer service manager job in McAllen, TX

    Join our team and live the Ollie-tude!: (Ollie's Core Values) * BE A TEAM PLAYER- Associates are expected to be supportive and work together. * BE CARING- How do I treat others with courtesy, dignity, and respect? * BE VALUE OBSESSED- Live the "good stuff cheap" mindset. * BE COMMITTED- Operate with grit, passion, tenacity, and action. * BE GROWING- How do we get better every day? * BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: * Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. * 401K, generous company match with immediate vesting. * Strong career growth & talent development culture. * 20% associate discount on all Ollie's purchases. * Vast array of voluntary benefits. The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Primary Responsibilities: * Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. * Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary. * Ensure that all product at the front end is merchandised per the visual merchandise standards. * Ensure that the front-end, entrance, and exterior of the building are maintained properly. * Ensure that front end operations, store standards, and company programs meet all operational expectations. * Assist with developing, evaluating, and supervising front end Associates. * Complete any additional responsibilities and/or duties as assigned. Qualifications: * Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred. * Ability to work evenings, weekends, and holidays on a regular basis. * Must have a positive attitude and the ability to interact well with others. Physical Requirements: * Ability to lift and carry up to 50 pounds. * Ability to push and pull up to 35 pounds. * Ability to stand for extended periods and work in a safe manner Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
    $26k-34k yearly est. 17d ago
  • Open Jobs Sales and Service Leader - Full Time

    Sephora 4.5company rating

    Customer service manager job in McAllen, TX

    Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Regular Your Role at Sephora: As a Sales and Service Leader, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you'll help create a high-performing, inclusive environment where everyone thrives. If you're a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful. Key Responsibilities Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience Flexible Scheduling and Reliability Must meet the required minimum number of weekly shifts/hours Full Time: 30-40 hrs/week Be available during peak retail operations (nights, weekends and holidays) Punctuality and consistent attendance Qualifications/Experience Minimum 2 years of leadership experience in a retail, hospitality, or service environment Proven ability to coach and inspire teams to achieve goals Strong sales and client service skills Excellent communication and interpersonal skills Comfortable in a fast paced and dynamic environment Quick learner with ability to absorb and share product knowledge and training Physically able to lift and carry up to 50 pounds While at Sephora, you'll enjoy Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here $21.40 - $26.35/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $21.4-26.4 hourly 60d+ ago
  • Route Service Supervisor- UniFirst

    Unifirst Corporation 4.6company rating

    Customer service manager job in McAllen, TX

    **Job ID** 2506580 **Route Service Supervisor** UniFirst is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement. **What's in it for you?** **Training:** Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. **Career Mobility:** Some companies say they like to promote from within, we just do...constantly! **Culture:** Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? **Diversity:** At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. **What you'll be doing:** + Oversee the training and development of a team of Route Service Representatives + Respond to service requests + Negotiate customer contract renewals + Build strong relationships with your customers and team + Work closely with all other leadership and management team members to provide the best customer service and product programs + Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep's performance and their customers' level of satisfaction and loyalty. **Qualifications** **What we're looking for:** + A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer + Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles + An individual ready to learn and work to become a customer service and loyalty expert + High school diploma or GED, some college is a plus + 21 years of age + Valid non-commercial driver's license in the state of residence + Reliable transportation + Must meet pre-employment DOT physical requirements + Physically capable of lifting up to 50 pounds + Communication and language skills + Basic computer proficiency + Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred **Benefits & Perks** 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses **About UniFirst** The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. **There's a lot to love about UniFirst, where you come first.** **UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws** UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ****************************** or call to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ****************************** or call ************ to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
    $38k-54k yearly est. 5d ago
  • Auto Care Center Service Manager

    Walmart 4.6company rating

    Customer service manager job in Alamo, TX

    Hourly Wage: **$19 - $32 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: **Full-Time** Available shifts: **Mid-Shift, Closing** Location **Walmart Supercenter #5165** 1421 FRONTAGE RD, ALAMO, TX, 78516, US Job Overview These Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (*********************************************************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $19-32 hourly 2d ago
  • PT Service Manager

    My Melrose 4.5company rating

    Customer service manager job in San Juan, TX

    Job Details 175 - 901 North Raul Longoria Road - San juan, TXDescription Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge. Abilities: Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations. Qualifications Typical Physical Demands: Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours. Qualifications: A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR) Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior. Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.
    $53k-82k yearly est. 60d+ ago
  • Service Manager

    Charlie Clark Auto Group

    Customer service manager job in Pharr, TX

    Service Manager - Franchise Automotive Dealership If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise. Job Responsibilities Conduct daily one-on-one client status meetings with each ASM to identify potential service issues Monitor automotive repair/maintenance to prevent operational delays Work with service director to set departmental objectives Recruit, interview and train service staff Maintain daily sales and production records as prescribed by upper management Review and evaluate service sales performance Staff technical teams relative to production requirements Remain current on new products and changes to existing products Maintain department finances within parameters established by upper management Assure proper repair-order flow/maximize productivity Monitor/control all warranty activity to ensure compliance with policies and procedures Adhere to dealership policy on client vehicle care and operation Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager Enforce OSHA requirements, procedures and regulations Conduct performance evaluations Participate in operational planning Maintain the facility and equipment Conduct weekly department meetings/attend weekly manager meetings Education and/or Experience Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience. Valid Texas Drivers License Must be able to work evenings and weekends Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance About Us: At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!
    $54k-91k yearly est. 16d ago
  • Service Manager - Full Time

    Trek 4.0company rating

    Customer service manager job in Alamo, TX

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job LocationTrek Store Alamo Summary Job Description As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. You'll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature hospitality. That means you'll need to be a great communicator and leader who knows how to get the best out of your colleagues. You'll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop. This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You'll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop's needs so both the service and sales teams are set up for success. What you'll bring to the team A positive, pitch-right-in attitude and motivation to help every customer find what they need Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days Great leadership skills and the ability to motivate and develop future leaders Ability to plan effectively and stay a step ahead of your shop's needs 3+ years of bicycle service center experience A commitment to delivering the best possible experience for every customer An active learning engine and willingness to attend Trek Service classes in Waterloo, WI Proactive approach to staying up to date on industry changes and trends Compensation Range $0.00 - $0.00 Trek Benefits • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Paid company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish
    $56k-90k yearly est. Auto-Apply 58d ago
  • District Manager

    Vape City

    Customer service manager job in McAllen, TX

    Apply Description District Manager (DM) Schedule: Full-time | 50+ hrs/week | Reliable transportation required District Managers oversee, on average, 5-8 stores and are responsible for maintaining operational standards, sales performance, and communication across their assigned locations. Responsibilities: Visit each store regularly and inspect for cleanliness, permits, signage, and inventory presentation Monitor inventory levels, defective tracking, and back stock organization Assist Store Managers with scheduling and arrange coverage for sick or no-show employees Manage group chats and ensure communication remains professional at all times Push and monitor sales performance to meet or exceed goals Report maintenance issues or service outages immediately and follow up on resolution Escalate HR or employee-related concerns appropriately These are primary duties but not an all-inclusive list of responsibilities. Qualifications: Experience managing employees and retail/business operations Excellent verbal communication Professional appearance and demeanor Strong leadership, time management, and communication skills We're looking forward to hearing from you! We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $73k-118k yearly est. 38d ago
  • Service Supervisor

    DH Pace 4.3company rating

    Customer service manager job in Harlingen, TX

    Job Description Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. DH Pace Company, Inc. in Harlingen, Texas, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now! Job Responsibilities: Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development Ensure workforce is efficiently managed to minimize negative labor variants Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment Fulfill all other duties as assigned by your manager Other duties as assigned Job Requirements: Proven ability to implement process improvements Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Minimum of 1-3 years of management or leadership experience Must possess valid driver's license High School Diploma or GED required; Bachelor's Degree preferred Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $37k-60k yearly est. 9d ago
  • Laboratory Services Supervisor

    Direct Staffing

    Customer service manager job in Harlingen, TX

    Responsible for daily operations and quality and quantity of work performed throughout the Histology Lab. Completes established competencies for the position within designated introductory period. Performs other related duties as assigned. Due to the nature of Laboratory Services, it may become necessary to require employees to work extended hours or other variations of the usual shift to ensure adequate care of patients and maintain service to the community. Qualifications: MINIMUM EDUCATION: Bachelor's Degree in a chemical, physical or biological science from an approved college or university and be a graduate of an accredited school of medical technology or equivalent. PREFERRED EDUCATION: Graduate from a school of Histotechnology accredited by CAHEA/NAACLS or equivalent. MINIMUM EXPERIENCE: 4 years experience in a histology laboratory or a clinical laboratory performing high complexity testing. PREFERRED EXPERIENCE: 2 years experience in a managerial role with fiscal, regulatory and quality improvement responsibilities and 3 years managerial experience. REQUIRED CERTIFICATIONS/LICENSURE: Histologic Technician (HT) or Histo Technologist (HTL) from American Society of Clinical Pathologist (ASCP) or equivalent 2+ to 5 years experience Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-60k yearly est. 10h ago
  • LTSS Service Care Manager - J01031

    Bravotech 4.2company rating

    Customer service manager job in Hidalgo, TX

    Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs. Education/Experience: Requires a Bachelor's degree and 2 - 4 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Responsibilities Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators May perform home and/or other site visits to assess members needs and collaborate with healthcare providers and partners Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner Performs other duties as assigned Complies with all policies and standards. IND 123
    $52k-79k yearly est. 16d ago
  • Center Storage Manager

    U-Haul 4.4company rating

    Customer service manager job in Hidalgo, TX

    If you are responsible and committed to helping customers, a position as Center Storage Manager with U-Haul may be right for you! In this role you will be responsible for profitably administering to U-Haul center self-storage, overseeing all aspects of transactions and security. In exchange you will enjoy excellent benefits in this rewarding position as part of a growing company. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Full medical coverage, if eligible Prescription plans, if eligible Dental and vision plans Registered Dietitian Program, if eligible Gym Reimbursement Program Weight Watchers, if eligible Virtual doctor visits Career stability Opportunities for advancement Valuable on-the-job training Tuition Reimbursement Program Free online courses for personal and professional development at U-Haul University Business-travel insurance You Matter Employee Assistance Program Paid holidays, vacation and sick days, if eligible Employee Stock Ownership Plan (ESOP) 401(k) savings plan Life insurance Critical illness/group accident coverage 24-hour physician available for kids MetLaw Legal Program MetLife auto and home insurance Mindset App Program Discounts on cell phone plans, hotels and more LifeLock identity theft protection Savvy consumer-wellness programs - from health-care tips to financial wellness Dave Ramsey's SmartDollar Program U-Haul Federal Credit Union membership Center Storage Manager Primary Responsibilities: Handle transactions, rentals and customer service. Keep regular, detailed and complete records using mobile electronic tools. Ensure cleanliness and security of storage site. Communicate with the General Manager to keep them apprised of important updates. Follow up on delinquent accounts. Complete a daily storage facility inspection. Participate in ongoing continuous U-Haul education through U-Haul University. Center Storage Manager Minimum Qualifications: Driver's license and the ability to maintain a clean driving record Excellent communication and customer service skills Eye for detail Physical Demands: The work requires some physical exertion such as long periods of walking both indoors and outdoors, occasions of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $20k-26k yearly est. Auto-Apply 60d+ ago
  • SERVICE MANAGER

    Charlie Clark Auto Group

    Customer service manager job in Pharr, TX

    Job Description Service Manager - Franchise Automotive Dealership If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise. Job Responsibilities Conduct daily one-on-one client status meetings with each ASM to identify potential service issues Monitor automotive repair/maintenance to prevent operational delays Work with service director to set departmental objectives Recruit, interview and train service staff Maintain daily sales and production records as prescribed by upper management Review and evaluate service sales performance Staff technical teams relative to production requirements Remain current on new products and changes to existing products Maintain department finances within parameters established by upper management Assure proper repair-order flow/maximize productivity Monitor/control all warranty activity to ensure compliance with policies and procedures Adhere to dealership policy on client vehicle care and operation Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager Enforce OSHA requirements, procedures and regulations Conduct performance evaluations Participate in operational planning Maintain the facility and equipment Conduct weekly department meetings/attend weekly manager meetings Education and/or Experience Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience. Valid Texas Drivers License Must be able to work evenings and weekends Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance About Us: At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!
    $54k-91k yearly est. 17d ago

Learn more about customer service manager jobs

How much does a customer service manager earn in McAllen, TX?

The average customer service manager in McAllen, TX earns between $31,000 and $100,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in McAllen, TX

$56,000

What are the biggest employers of Customer Service Managers in McAllen, TX?

The biggest employers of Customer Service Managers in McAllen, TX are:
  1. Live Nation Entertainment
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