Customer service manager jobs in Midland, TX - 165 jobs

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : * For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Texas. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Customer Service position at MAF within the last 12 months.* Pay & Benefits Pay of $34.94 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings * Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit* * Competitive health insurance for you and your eligible dependents * Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. * Explore more benefits you'll love: ***************************************** Want to lead a Team that helps Customers every day? A Supervisor Customer Service at Southwest Airlines manages and supports Customer Service Agents, Operations Agents, and Skycaps. They make sure work is done safely and on time, help solve problems, and respond to Customer questions. Supervisors also monitor scheduling, training, and daily reports. They share important updates with the Team. They work with other Airport Operations Teams to keep flights on schedule and Customers happy. This role is perfect for someone who enjoys leading People and helping Southwest deliver safe, friendly, and on-time service each day. Additional details * The Supervisor Customer Service works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way * Guide and lead team members using SWA talent management practices to coach, develop, and engage employees * Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment * Invest in leadership and self-growth through participating in continuous learning and development Responsibilities * Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction * Respond to and resolve Customer questions, requests, or complaints * Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance * Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently * Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding * Work with staff planning to build bids that are in line with department's hourly goals. * Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly * Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes * May perform other job duties as directed by Employee's Leaders Knowledge, Skills, and Abilities * Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction * Knowledge of applicable Collective Bargaining Agreements and their applications * Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources * Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology * Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems * Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources) * Ability to apply general rules to specific problems to produce answers that make sense * Ability to recognize and address performance and safety concerns in a timely manner * Ability to ensure all equipment is maintained and available for the operation Education * NA Experience * Fully functioning, broad knowledge in: * Airlines Operation Management * Customer Service Licensing/Certification * Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements * Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program * May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights Physical Abilities * Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time * Ability to communicate and interact with others in the English language to meet the demands of the job * Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job * Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. * Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period * Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions. * Ability to perform assigned duties in outdoor and inclement weather conditions Other Qualifications * Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines * Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986 * Must be at least 18 years of age * Must be able to comply with Company attendance standards as described in established guidelines * Pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. * Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 01/29/2026

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : *** For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Texas. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Customer Service position at MAF within the last 12 months.*** Pay & Benefits Pay of $34.94 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings** Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. Explore more benefits you'll love: ***************************************** Want to lead a Team that helps Customers every day? A Supervisor Customer Service at Southwest Airlines manages and supports Customer Service Agents, Operations Agents, and Skycaps. They make sure work is done safely and on time, help solve problems, and respond to Customer questions. Supervisors also monitor scheduling, training, and daily reports. They share important updates with the Team. They work with other Airport Operations Teams to keep flights on schedule and Customers happy. This role is perfect for someone who enjoys leading People and helping Southwest deliver safe, friendly, and on-time service each day. Additional details The Supervisor Customer Service works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way Guide and lead team members using SWA talent management practices to coach, develop, and engage employees Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment Invest in leadership and self-growth through participating in continuous learning and development Responsibilities Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction Respond to and resolve Customer questions, requests, or complaints Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding Work with staff planning to build bids that are in line with department's hourly goals. Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes May perform other job duties as directed by Employee's Leaders Knowledge, Skills, and Abilities Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction Knowledge of applicable Collective Bargaining Agreements and their applications Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources) Ability to apply general rules to specific problems to produce answers that make sense Ability to recognize and address performance and safety concerns in a timely manner Ability to ensure all equipment is maintained and available for the operation Education NA Experience Fully functioning, broad knowledge in: Airlines Operation Management Customer Service Licensing/Certification Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights Physical Abilities Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions. Ability to perform assigned duties in outdoor and inclement weather conditions Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines *Pay amount doesn't guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. *** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable. Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times. Responsible for performing store manager duties in their absence. Partners with the store manager to recruit, train, coach, develop and supervise all crew members. Reviews all corporate communications and reacts accordingly. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent. College experience preferred. Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

**TEAM UP WITH US!** The Service Manager is responsible for managing and overseeing all components of the SITECH Texoma Service department, to include field, bench service revenue and other related organization, supervisory and budgetary management. You will ensure the integrity and quality of the SITECH service department to aid in customer choosing us to be the dealership of choice. **DO YOU HAVE WHAT IT TAKES?** **WHAT YOU'LL DO:** + Manages daily operations of the service department. + Coach staff and manage resources to achieve company goals in the areas of employee and customer satisfaction, market share, and profitability. + Responsible for annual budget planning and strategy of the service department. + Responsible for leading all safety initiatives and is accountable for safety performance in the service department. + Maintains accurate schedule and up to date communication practices for all Service work. + Work with other departments to enhance cooperation and effective cross-department processes. + Manages Work in Process and Key Performance Indicators for work orders, processes, and personnel and assumes accountability for meeting performance goals. + Manages Career Path and Learning Plans for departmental staff. + Coach and mentor Service supervisor and a team of direct reports. **WHAT YOU'LL NEED:** + Bachelor's degree (B. A.) from four-year College or university; or three to five years related experience and/or training; or equivalent combination of education and experience. + Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations + Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. + Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments. + Thorough knowledge of MS Excel, Word and PowerPoint and report writing applications, including but not limited to Cognos, Crystal Reports, and/or Tableau. + Must have the ability to listen effectively and understand employee usage concerns and formulate a decision to resolve the issues. **WHY WORK WITH US?** + We like to take care of business and have fun doing it! + We offer health, dental, vision, life, and more as a comprehensive benefits package. + Don't you want to work with awesome people? **IMPORTANT INFORMATION:** While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to stand and walk. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. Required travel up to 50%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

TEAM UP WITH US! The Service Manager is responsible for managing and overseeing all components of the SITECH Texoma Service department, to include field, bench service revenue and other related organization, supervisory and budgetary management. You will ensure the integrity and quality of the SITECH service department to aid in customer choosing us to be the dealership of choice. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Manages daily operations of the service department. * Coach staff and manage resources to achieve company goals in the areas of employee and customer satisfaction, market share, and profitability. * Responsible for annual budget planning and strategy of the service department. * Responsible for leading all safety initiatives and is accountable for safety performance in the service department. * Maintains accurate schedule and up to date communication practices for all Service work. * Work with other departments to enhance cooperation and effective cross-department processes. * Manages Work in Process and Key Performance Indicators for work orders, processes, and personnel and assumes accountability for meeting performance goals. * Manages Career Path and Learning Plans for departmental staff. * Coach and mentor Service supervisor and a team of direct reports. WHAT YOU'LL NEED: * Bachelor's degree (B. A.) from four-year College or university; or three to five years related experience and/or training; or equivalent combination of education and experience. * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations * Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. * Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments. * Thorough knowledge of MS Excel, Word and PowerPoint and report writing applications, including but not limited to Cognos, Crystal Reports, and/or Tableau. * Must have the ability to listen effectively and understand employee usage concerns and formulate a decision to resolve the issues. WHY WORK WITH US? * We like to take care of business and have fun doing it! * We offer health, dental, vision, life, and more as a comprehensive benefits package. * Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to stand and walk. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. Required travel up to 50%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA

Service Manager The Sewell Family of Companies is in search of an experienced Service Manager to join our service team. As a Service Manager, the individual will manage the service team, ensure exceptional customer service, maximize service revenue, maintain high service quality standards, and improve customer satisfaction. The individual's expertise in automotive service operations, team leadership, and customer relations will be instrumental in ensuring the smooth and efficient functioning of our service department. In addition to the service manager's job responsibilities, the individual must be able to work effectively in a team environment and communicate effectively to contribute to our commitment of delivering exceptional service to our guests. Roles and Responsibilities: * Perform yearly evaluations to assess performance and suggest compensation plans and modifications * Understand and monitor the service section of the dealership's financial statement * Assure proper repair order flow to satisfy warranty/dealership/business requirements * Monitor the effective labor sales rate on a continuous basis * Collect accounts receivable for service work * Generate and continually strive to increase labor sales * Set individual and total shop sales objectives * Plan and execute an ongoing service advertising program * Monitor repair order trends, such as number of repair orders completed, number of items per repair order, dollar sales per repair order, dollar sales per service advisor, etc. * Ensure that proper service sales techniques are being used * Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly * Determine staffing requirements * Monitor dispatching to maximize efficiency of shop * Ensure that all the necessary shop equipment is in proper and safe working condition * Obtain and maintain control of the special tools necessary for the repair and service of the vehicles * Keep abreast of new equipment and tools and recommend purchases * Review flat rate flagging practices on a periodic basis * Break down estimates into labor and parts before job is started so that repair technicians are aware of time allowances. Ensure that customers' service files are up-to-date and are readily available for reference * Follow up on parts department orders to ensure availability * Quality-check completed jobs * Ensure that all required technical publications, periodicals, bulletins, etc. are obtained, kept up-to-date and properly maintained * Review technical bulletins and distribute them to appropriate technicians * Stay up-to-date on product changes and new products * Understand, keep abreast of and comply with federal, state and local regulations that affect service operations * Understand the manufacturers warranty policy and procedures * Enforce factory policy and procedures * Monitor, control and collect warranty receivables to comply with factory policies and procedures and allow for a positive cash flow and management and funds for the dealership * Ensure that the work areas and customer waiting area are kept clean * Maintain a high level of shop cleanliness, equipment repair and general shop appearance * Schedule preventative maintenance of shop equipment * Monitor the location and care of shop tools * Organize and maintain use of the service department's designated parking areas * Analyze and eliminate practices that waste supplies, utilities, space and time * Represent the dealership in cases of emergency involving the service department or as directed by dealership management * Attend training classes as directed by management Schedule: Monday through Friday 7 am. - 6 pm., Saturdays 8 am. - 5 pm. Skills and Requirements: * High school diploma or the equivalent * Five years of experience in the automotive repair industry * College degree and factory training credentials * Two years of supervisory experience * Excellent communication, supervisory and management skills * Ability to operate the department at a profit according to dealership guidelines * Proficient knowledge of dealership computer systems * Must have a valid driver's license and acceptable driving record, complete background screening, and provide all government I-9 requirements * Must be a team player with impeccable honesty and integrity * Must maintain a high level of professional personal appearance and conduct

**Power Your Future with Qualus** as a Field Service Team Lead. As a Field Service Team Lead you are responsible for providing field service oversight, support and consultation in the areas of acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue. They are responsible for managing and completing assigned jobs in collaboration with technicians and field engineers assigned to the job. This position will serve as a liaison/mentor to field team. **Responsibilities** + Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment. + Possess and provide technical understanding to others for testing power apparatus and protection and controls equipment including relays, circuit breakers, transformers, motor control equipment, and related switchgear in the field + Reading and properly interpreting electrical drawings (e.g., single line drawings, AC and DC schematics, panel wiring diagrams, and panel layout drawings. + Writing procedures and/or test plans in support of maintenance and construction activities. + Testing, including (without limitation): reading/verifying all voltage and current inputs to electrical equipment which can include apparatus, relays and SCADA equipment. + Performing routine troubleshooting and repair of apparatus, relaying and control equipment. + Responsible for oversight and or leading commissioning activities as it relates to power equipment + Ensure proper process and adherence to all company, industry, and client safety protocol and standards as it relates to job preparation and execution + Planning, scheduling, and completing test activities efficiently, on time, without service interruptions + Review technicians field time reports and job documentation to ensure accuracy for jobs as assigned + Support in identifying and securing equipment and manpower needs for shop/field + Providing Project Technical Support to Field Service personnel + Provide technical insight to sales team as needed **Qualifications** + Minimum of 5 years of field experience in installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment. + Experience is desirable in any of the following related areas: substation design (including protection & control engineering); substation construction; substation commissioning; SCADA/Fault Data/SER/Integration-Automation equipment installation and testing, and/or power distribution equipment. + 3 phase power systems; power system protection & control schemes; test equipment; test equipment software + Test equipment and toll/wiring usage; interpretation of wiring and elementary diagrams; basic test skills to perform duties listed above; basic PC skills + Quickly learn and apply test procedure for various types of substation equipment; communicate effectively with diverse groups, tailoring communication for audience and situation + Electrical technician, Electrical master, NETA or NICET certifications preferred. + Technical School, EET, BSEE/BSME or 5-10 years of related experience + Perform regular field work both indoors and outdoors + Ability to read company manuals and reports, workplace rules and procedures; speak with poise and confidence, using correct English + Strong interpersonal skills, communication skills, business acumen, management ability + Proficient in Microsoft Office (Word, Excel and Outlook) + Valid Driver's license and good driving record \#LI-MG1 **Benefits & Compensation** Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify. The expected compensation range for this position is based upon several factors, including but not limited toeducation, qualifications, prior relevant work experience and work location. **Company Overview** Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 1,800 professionals, with offices throughout the U.S. and Canada. **EEO** At Qualus, we believe everyone has value; and that the diversity and inclusion among our teams is what sets us apart for optimal success. We put people first because we care. To view a copy of the Qualus Equal Opportunity and Affirmative Action Policy Statement, click here. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process, and need an alternative method for applying, please email **********************. Submit Referral Submit Referral **Job Locations** _US-TX-Midland_ **ID** _2025-4012_ **Category** _Field Services_ **Position Type** _Regular Full Time_ **Remote:** _Yes_

Power Your Future with Qualus as a Field Service Team Lead. As a Field Service Team Lead you are responsible for providing field service oversight, support and consultation in the areas of acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue. They are responsible for managing and completing assigned jobs in collaboration with technicians and field engineers assigned to the job. This position will serve as a liaison/mentor to field team. Responsibilities * Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment. * Possess and provide technical understanding to others for testing power apparatus and protection and controls equipment including relays, circuit breakers, transformers, motor control equipment, and related switchgear in the field * Reading and properly interpreting electrical drawings (e.g., single line drawings, AC and DC schematics, panel wiring diagrams, and panel layout drawings. * Writing procedures and/or test plans in support of maintenance and construction activities. * Testing, including (without limitation): reading/verifying all voltage and current inputs to electrical equipment which can include apparatus, relays and SCADA equipment. * Performing routine troubleshooting and repair of apparatus, relaying and control equipment. * Responsible for oversight and or leading commissioning activities as it relates to power equipment * Ensure proper process and adherence to all company, industry, and client safety protocol and standards as it relates to job preparation and execution * Planning, scheduling, and completing test activities efficiently, on time, without service interruptions * Review technicians field time reports and job documentation to ensure accuracy for jobs as assigned * Support in identifying and securing equipment and manpower needs for shop/field * Providing Project Technical Support to Field Service personnel * Provide technical insight to sales team as needed Qualifications * Minimum of 5 years of field experience in installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment. * Experience is desirable in any of the following related areas: substation design (including protection & control engineering); substation construction; substation commissioning; SCADA/Fault Data/SER/Integration-Automation equipment installation and testing, and/or power distribution equipment. * 3 phase power systems; power system protection & control schemes; test equipment; test equipment software * Test equipment and toll/wiring usage; interpretation of wiring and elementary diagrams; basic test skills to perform duties listed above; basic PC skills * Quickly learn and apply test procedure for various types of substation equipment; communicate effectively with diverse groups, tailoring communication for audience and situation * Electrical technician, Electrical master, NETA or NICET certifications preferred. * Technical School, EET, BSEE/BSME or 5-10 years of related experience * Perform regular field work both indoors and outdoors * Ability to read company manuals and reports, workplace rules and procedures; speak with poise and confidence, using correct English * Strong interpersonal skills, communication skills, business acumen, management ability * Proficient in Microsoft Office (Word, Excel and Outlook) * Valid Driver's license and good driving record #LI-MG1 Benefits & Compensation Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify. The expected compensation range for this position is based upon several factors, including but not limited to education, qualifications, prior relevant work experience and work location. Company Overview Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 1,800 professionals, with offices throughout the U.S. and Canada. EEO At Qualus, we believe everyone has value; and that the diversity and inclusion among our teams is what sets us apart for optimal success. We put people first because we care. To view a copy of the Qualus Equal Opportunity and Affirmative Action Policy Statement, click here. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process, and need an alternative method for applying, please email **********************.

Now hiring an experienced Service Manager in Midland, TX. Service Manager Minimum Qualifications: High School Diploma or Equivalent Five (5) years experience as a service technician (Construction equipment) Two (2) years as a lead man or service department supervisor Formal training in management concepts and procedures through colleges, workshops, or seminars This is a fulltime, permanent opportunity which offers full benefits. Company likes to promote from within and some employees have been there 12+ years. General Overview: Develops annual goals and objectives for the service department to include expected billings for labor based on sales estimates, rental contracts, and equipment sales Ensures the appropriate service is performed Oversees product service managers and all branch service personnel; ensures all personnel actions are appropriate and timely, including performance reviews and disciplinary measures; fosters good employee morale by personal contact and timely follow-up on employee suggestions and issues or concerns Provides that proper records, reports, and procedures are established and followed concerning all service work Controls time spent on servicing machines to ensure maximum efficiency & productivity Ensures that necessary shop tools and equipment are available and maintained in good order Organizes and conducts training programs and meetings for staff and customers, either as a company function or in conjunction with manufacturers' service representatives Periodically evaluates the performance of the service department against planned goals and objectives and adjusts accordingly Works with the sales department to evaluate used equipment for trade-in; performs emergency service work as appropriate Assists in transporting and setting up equipment at shows, exhibits, demonstrations, etc. Fosters good working relations with the Parts department and ensures proper procedures, records, and reports are in order Makes recommendations regarding the purchase of service vehicles, maintains the fleet in proper mechanical condition, and supervises the economical use of vehicles in the performance of service work

Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge. Abilities: Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations. Qualifications Typical Physical Demands: Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours. Qualifications: A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR) Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior. Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.

Company Information: Flying A Pumping Services is a Wilks Brothers company. Wilks Brothers is a multifaceted, family-based partnership headquartered in Cisco, Texas with employees working in offices in Cisco, Willow Park, Fort Worth, Houston, and beyond. We invest in relationships and recognize the value in people, communities, and businesses. Our customers are not a number; they are a name, a family member, a friend. In the good times and in difficult times we treat them all equally - exactly how we want to be treated. We believe that business is not just about profit - it is personal too. At Wilks Brothers, we respect the people that make our business grow: our employees and our customers. Our goal is to develop mutually beneficial partnerships utilizing our core values of: Faith, Integrity, Team, Growth and Loyalty. Benefits: Competitive Compensation Package Medical + Dental + Vision Coverage 401K + Company Match Life Insurance + Long Term Disability Coverage - 100% Company Paid Health Savings Account (HSA) Gym Reimbursement Program Tuition Reimbursement Program Wellness Check Program - Insurance Premium Discounts EAP Resources Paid Holidays Paid Time Off (PTO) Position Summary: The P&A Service Supervisor is responsible for overseeing all aspects of the plug and abandonment operations on oil and gas wells. This role requires a strong understanding of P&A procedures, well control, rig operations, and safety protocols. The P&A Service Supervisor ensures that operations are conducted efficiently, safely, and in compliance with all relevant regulations. Key Roles / Responsibilities: Provides leadership and supervision to the rig crew and service contractors on location. Coordinates daily activities and manages work schedules to ensure smooth operations. Ensures all personnel understand and adhere to safety protocols, including proper use of PPE and compliance with HSE standards. Oversees the plug and abandonment process, ensuring that all steps are carried out according to the well plan and regulatory requirements. Ensures the rig and all equipment are maintained in good working order, conducting regular inspections and coordinating maintenance as necessary. Monitors well pressure and other critical parameters to ensure safe operations. Directs and manages the rig move operations to and from the well site. Reviews well schematics, procedures, and workover programs before starting operations. Troubleshoots and resolves operational issues as they arise, utilizing technical knowledge and experience. Works closely with engineers and other technical staff to optimize P&A operations. Ensures all operations comply with local, state, and federal regulations, as well as company policies. Maintains accurate and detailed records of operations, including daily reports, safety meetings, and incident logs. Facilitates inspections and audits by regulatory bodies and company representatives. Leads safety meetings and enforces a strong safety culture on site. Conducts risk assessments and implement mitigations to minimize hazards. Responds to and manages any emergency situations, ensuring proper procedures are followed. Communicates regularly with the Operations Manager and other stakeholders to provide updates on progress, issues, and any deviations from the plan. Prepares and submits daily reports summarizing operations, equipment status, and crew performance. Liaises with landowners, regulatory agencies, and other external parties as needed. Required Education, Experience, and Qualifications: High school diploma or equivalent. Technical certifications in drilling or well servicing are preferred. Minimum of 5 years of experience in oil and gas operations, with at least 2 years in a supervisory role. Extensive experience with plug and abandonment procedures and well control. Familiarity with rig equipment, including pumps, motors, and well control systems. Strong leadership and decision-making abilities. Excellent communication and interpersonal skills. Proficient in reading and interpreting well plans and technical documents. Ability to work under pressure and manage multiple tasks simultaneously. Well Control Certification (e.g., IADC WellSharp). HSE certifications relevant to the role (e.g., OSHA, H2S Awareness). Valid CDL is a plus. Working Conditions: Bending, lifting, climbing, pushing, pulling, kneeling, sitting stand, walk, kneel, stoop, squat, pull, push, climb, crouch, crawl, talk, hear, and see and standing (occasionally) for long periods of time. The essential duties of this position require moderate to heavy lifting and carrying. Must be able to position oneself to work in confined spaces such as trenches, pits, manholes, attics, and tunnels and demonstrate manual dexterity and be able to use hands to handle, or feel objects, tools, or controls. Exposure to moderate noise levels, vibrations, and bright lights; and exposure to dust, fumes, and gases; and all climate types including hot and cold temperatures, humidity, rain, snow, etc. Able to wear common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection and hard hats when needed. React quickly using hands, fingers, or feet. Must be able to comprehend and follow written and oral instructions. Must be able to complete tasks even with frequent interruptions. Must be able to use discretion and independent judgment as needed. Must be able to speak clearly on the phone and to fellow workers. #LI-ONSITE #LI-BN1 #FLYINGAPUMPINGSERVICES This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible. I acknowledge that I have read and understand the description of this position and have had the opportunity to ask my supervisor about any points I did not understand. I hereby state that I can perform the essential functions of this position with or without reasonable accommodation.

We have many opportunities available on our other career site pages. Click here to link to our careers page! Join our Field Design & Service Center Team! Whether you are just starting your career or an experienced Jeweler, we have plenty of opportunities for your growth and success. Start as an Apprentice Jeweler completing administrative/clerical tasks and polishing jewelry, and work toward becoming a Bench Jeweler. We are also looking for candidates with knowledge of stone setting, sizing, polishing and jewelry repair. Working with our team gives you the opportunity to advance from beginner to artisan in a unique promote-from-within environment. DESIGN & SERVICE CENTER MANAGER Title: Design & Service Center (DSC) Manager Reports To: DSC District Manager Reporting to this Position: Administrative Coordinator, Jewelers, Jeweler Apprentices Job Summary: The Design & Service Center Manager oversees day to day operations of a DSC Repair Shop. Driving an efficient and successful DSC requires a diverse set of leadership skills and as a manager you're an expert of all of them. In the DSC's fast-paced, dynamic environment you exhibit composure as you learn from each new challenge. You build and inspire a high-performing team of unique individuals who deliver the best repair journey for our customers. You create a solid team by recruiting, hiring and having an amazing retention plan. You develop and implement training sessions to improve performance and are responsible for mentoring, motivating and coaching your team. The DSC Manager is responsible for a continuous workflow through the DSC by implementing strategic production plans. Responsible for the maintenance, organization, cleanliness, and safety of the DSC. Ensures that all customers have a wonderful repair journey with Signet by providing work with great quality when promised. Strategizes and resolves customer and team member concerns. Does evaluation of team member performance and sets up action plans where needed to improve performance and holds the team accountable, as well as yourself, to expectations. As manager, you oversee operations and drive core metrics such as Quality, On-time delivery, First-Time-Right, Inventory, Audits and overall profitability by improving margins. Additional responsibilities include supporting stores with repair sales, questions and possible visits to store locations for additional support. You may also be assigned additional tasks by the District Manager to support the district or partner on new initiatives. Essential Duties and Responsibilities: · Follow Quality Control procedures on every job prior to delivery to stores by utilizing the 5 critical check point process · Provide estimates back to stores within 24 hours on cost and turnaround time · Order parts within 2 days of receiving a job · Communicate to stores any discrepancies on jobs immediately within 24 hours · Communicate to stores receipt on any jobs that will be delayed and not meet original promise date within 24 hours · Review parts daily and delegate ordering task to Administrative Coordinator (AC), Apprentice or Jewelers, as assigned by the manager · Do bi-weekly outreach to your store partners/managers to discuss wins and areas of opportunities · Do same day Jared jobs to meet customers' expectations · Offer solutions and partnership as needed · The recruiting and vetting of candidates to fill open positions · Attend and participate in district meetings · Visit local stores when time allows · Perform the tasks and skillsets, minimum of B level jeweler · Live Signet's Core Values · Other duties as assigned Administrative: · Oversees daily operations of the Design & Service Center · Identifies supply needs and delegates orders to AC, Apprentice or Jewelers, as assigned by the manager · Organizes jobs and distributes to production jewelers daily and throughout the day · Identifies and prioritizes rush jobs and special orders · Maintains control of supply orders and keeps the right level of inventory on hand · Oversees daily production and billing · Maintains an oversight of receiving and shipping · Ensures all equipment is in working order daily · Controls the security access to the DSC and ensures all repairs and supplies are safe · Communicate reoccurring concerns with merchandise via the portal and the district manager · Communicate concerns with store partners to the district manager · Have weekly communication with your district manager to discuss weekly performance · Review your AP detail report and discuss any discrepancies with your district manager · Report weekly metric numbers to your district manager · Create weekly Team Member schedules and publish them in a timely manner · Ensure all team members follow time and attendance policy by punching in and out correctly · Ensure all team members follow lunch break and rest break policies · Review payroll punched hours and make corrections if necessary · Make appropriate schedule changes for DSC demand needs · Forecast workloads by reviewing capacity daily and update district manager if needed · Ensure all custom jobs are processed correctly by utilizing our custom systems · Oversee all follow-up on custom jobs · Ensure all information required for custom jobs is completed before sending to CAD · Review all reports daily (morning report, production report, FTR report, VOC, sales) · Utilize and identify areas of improvement using your Profit and Loss report · Oversee the workflow process of your DSC · Adhere to all policies and procedures for shipping to stores and outside vendors · Communicate with stores and outside vendors when needed · Train team on use of PPE and review yearly · Train team on the safety data sheets and SDS book and regulations · Know Repair Support contacts at home office · Complete inventory task once per month and submit to district manager · Follow scrap and sludge tank policies and procedures for processing · Complete all training assigned to you in a timely manner · Complete all MyWork tasks daily · Know how to use Smartsheet in the portal · Attend and participate in Teams/Zoom meetings when scheduled · Know how to use an incident report Supervisory Responsibilities: · Understand and uphold Human Resources and Loss Prevention Policies and Procedures · Recruit Design & Service Center Team Members utilizing the Talent Acquisition Guide · Train all DSC Team Members in their areas of responsibility · Coach Design & Service Center Team Members to improve their performance · When applicable, hold Team Members accountable to improve their performance or modify current behaviors · Conduct company directed Quarterly Check-In and/or Performance Appraisal as assigned · Hold two huddles daily with your team to set direction for the day · Oversee that Team Members complete safety training, quizzes and training modules · Conduct weekly One-on-Ones with all Design & Service Center Team Members · Monitor Jewelers' production performance daily Qualifications: · Proven ability to drive amazing customer service · Ability to drive performance with a team · Effective communication skills · Ability to effectively trains others · Experience with performance and driving metrics · Managing multiple tasks · Ability to adapt to challenges while remaining calm in a constantly challenging and ever-changing environment · Previous management experience preferred · Analytical thinker · Previous experience with coaching others · Must be a solid team player · Leadership capabilities · Must have the minimum skill set of a Level B Jeweler · Continually strive to improve skills to Level A and Level AA Jeweler Certificates, Licenses, Registrations: · Must have a valid driver's license and proof of insurability. Education and/or Experience: · Minimum of High School Diploma or GED preferred · Minimum skill set of Level B Jeweler · Associates or Bachelor degree in related field preferred but not required · Computer Aided Design (CAD) skills preferred but not required · Computer Aided Manufacturing (CAM) skills preferred but not required · Previous management experience · GIA Gemology training Physical Demands: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions · Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between display cases; to handle and feel merchandise; to sit, stoop, kneel and crouch; to lift and move up to 25 pounds; see well enough to discern differences in quality of merchandise. · Travel by car is regularly required, you must have reliable transportation. Air travel and overnight travel may be required. Work Environment: The work environment characteristics described here are representative of those for a team member while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions · Workweek hours will vary and will regularly includes some weekend, evening, early mornings, holiday and extended hours · Overtime required - varies · Design & Service Center environment · The noise level in the work environment is usually moderate to high Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration. Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry. Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.” Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

SERVICE SUPERVISOR FLSA Class: NON-EXEMPT Responsible to: OPERATIONS MANAGER Provides onsite oversight of assets under the direction of the Operations Manager. Acts as the company's representative in dealings with the customer on-site. Manage the daily task of employees Essential Duties and Responsibilities: Ability to work a rotational schedule, including long and/or occasionally irregular hours. Executes onsite supervision of all jobs. Performs a full range of supervisory tasks, including training, performance, recommendations for promotions, demotions, and termination of employment under the direction of the Operations Manager. Ensure that all relevant VoltaGrid policies and procedures are followed and adhered to. Reviews the job parameters and specifics with appropriate personnel in the preplanning stages of the job. Instructs crew members in job procedures, route to location, rig-up assignments, job assignments, monitoring safety equipment, monitoring communication equipment, and reviewing any special conditions. Communicates with the customer regarding the job before starting, during, and after the job is completed. Conducts safety meetings with the crew as required by VoltaGrid and the customer. Prepares reports and schedules to ensure accuracy and efficiency. Inspects work performed to ensure that it meets SOP's. Instructs crew in policies and procedures and the use and maintenance of equipment. Assist with complaints about service and equipment and take corrective action. Oversees equipment maintenance to ensure that it is in working order. Confirm all equipment is operational. Completes all training necessary as it relates to a supervisory role. Moderate use of hand and power tools to work with and repair mechanical and electrical equipment. Will be required to complete all training, including Flash Arc Training and Basic Electrical Safety Training as provided. Must be able to determine the appropriate level of personal protective equipment (PPE) needed for the specific assigned task. Must possess the ability to self-supervise on daily tasks and metrics. Ability to work with a team and stand alone for multiple hours. Must present equipment, tools, and self in an orderly and tidy manner. Be available by phone while on a scheduled rotation. Able to operate a company vehicle safely as well as maintain a clean driving record. Comply with all safety standards and procedures. Oversee safety and environmental requirements while operating equipment on site, along with assisting with incident response and investigations as needed. On-time completion of all assigned training. Promotes ethical behavior in all aspects of the business and leads by example. Computer literate with the ability to utilize online forms/automation. All other duties and responsibilities as assigned by Manager. Other Requirements: 1-2 years of leadership experience in related field Minimum 3-5+ years of related experience, preferably in the oil and gas industry, service rental. Electrically or mechanically focused High School diploma, skilled labor certificate, or equivalent. Willingness to work in exposure to extreme temperatures, wind, and precipitation, in addition to working at heights. Ability to stoop, sit, stand, or be on their feet for an extended period of time. Able to lift 50 pounds up to 10 times per shift. Mechanical Aptitude. Valid Driver's License. Good written and verbal communication skills. Be “on call” for both shifts while on rotation. Communicate with Engineering, Operations, HSE, and vendors as needed. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. VoltaGrid is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment. VoltaGrid is committed to hiring veterans and transitioning military service members, particularly those with expertise in equipment maintenance, repair, and technical skills. Your dedication, leadership, and hands-on experience in maintaining heavy equipment make you an ideal fit for our team #LI-DNP

Our culture is made up of highly motivated professionals striving for excellence in every office, board room and job site. Our professionals are collaborative individuals who pursue career growth with distinction and are willing to work for it. They understand the pivotal role they play in keeping every professional safe, forge trust by listening to one another, learn from every action large and small, and engage fully in their work to support every aspect of the organization. Reporting to the Site Manager, the Coiled Tubing Service Supervisor is responsible for the safe and efficient execution of various coiled tubing operations to meet client's needs. This position will also be responsible for leading, coaching, directing, and organizing the crew and may provide backup to Site Manager as required. Plans and performs necessary calculations for the job at the well site as needed. Communicates effectively with management, field coordinators, clients and crews in the planning, coordination and execution of STEP Energy Services operations. Reviews treatment programs to ensure they include the proper function, are error free and are within the capability of the crew and equipment. Coordinate activities of coiled tubing operators during equipment rig up and rig down on location. Performs pre-job activities prior to leaving the shop or location to ensure the following: Proper equipment for the job type (wellhead connections, BOPs, injector capabilities, pipe size, etc). Required permits are obtained prior to travel. Required pre-trips are complete. Documentation is available for compliance with the Department of Transportation regulations, company specific authorizations, etc. Crew members have proper PPE and safety certifications. MSDS Binders and SOP Manuals are updated and available on site. Meets the Well Site Supervisor and follows up with crews regarding lease conditions prior to moving equipment onto or off locations. Spots all equipment in accordance to government regulations and on the advice of the Well Site Supervisor. Supervises and assists in the rig up of the coiled tubing unit, crane, nitrogen and fluid pumping equipment. Directly supervises pressure testing and function testing of the BOP system. Conducts pre-job and hazard assessments with all personnel on location and assigns duties to personnel regarding operations. Completes all paperwork in a professional manner and has all required paperwork signed by the Well Site Supervisor as per the clients and STEP Energy Services procedures. Ensures all Workplace Safety, OHA, and HSE policies and regulations are adhered to all times. Conveys all safety concerns and procedures to clients and STEP professionals, and other services on location. Assists in the development of all coil personnel and provides guidance, leadership and discipline to all employees under the direction of the Site Manager. WE OFFER: Benefits: Robust benefits package that includes: Medical Dental Vision Company-paid short-term disability Company-paid Life and AD&D. Voluntary life/AD&D Long Term disability Accident coverage Critical illness 401k with company match Vacation and paid sick time QUALIFICATIONS: Minimum three to four years' experience in coiled tubing preferred with relevant driving experience. Certifications - H2S Alive, Standard Level First Aid, CPR, Hours of Service with Fatigue Management, fit testing, Fall Protection, Confined Space Entry, Detection of Flammable Substances, Defensive Driving, Well Control - CT Supervisory level, Safeland, Hazwoper, Forklift, Manlift. Class A CDL driver's license along with a driver evaluation. Hazmat and tanker endorsement. Working knowledge of Microsoft Excel and Outlook to enable competency in all aspects of day to day operations involving spreadsheets and daily communication. Safety Focus: Safety is one of our core values and is our first priority, both in and out of the field. Our primary goal is to successfully deliver results without compromising the safety of our professionals.

SERVICE SUPERVISOR FLSA Class: NON-EXEMPT Responsible to: OPERATIONS MANAGER Provides onsite oversight of assets under the direction of the Operations Manager. Acts as the company's representative in dealings with the customer on-site. Manage the daily task of employees Essential Duties and Responsibilities: * Ability to work a rotational schedule, including long and/or occasionally irregular hours. * Executes onsite supervision of all jobs. * Performs a full range of supervisory tasks, including training, performance, recommendations for promotions, demotions, and termination of employment under the direction of the Operations Manager. Ensure that all relevant VoltaGrid policies and procedures are followed and adhered to. * Reviews the job parameters and specifics with appropriate personnel in the preplanning stages of the job. * Instructs crew members in job procedures, route to location, rig-up assignments, job assignments, monitoring safety equipment, monitoring communication equipment, and reviewing any special conditions. * Communicates with the customer regarding the job before starting, during, and after the job is completed. * Conducts safety meetings with the crew as required by VoltaGrid and the customer. * Prepares reports and schedules to ensure accuracy and efficiency. * Inspects work performed to ensure that it meets SOP's. * Instructs crew in policies and procedures and the use and maintenance of equipment. * Assist with complaints about service and equipment and take corrective action. * Oversees equipment maintenance to ensure that it is in working order. Confirm all equipment is operational. * Completes all training necessary as it relates to a supervisory role. * Moderate use of hand and power tools to work with and repair mechanical and electrical equipment. * Will be required to complete all training, including Flash Arc Training and Basic Electrical Safety Training as provided. * Must be able to determine the appropriate level of personal protective equipment (PPE) needed for the specific assigned task. * Must possess the ability to self-supervise on daily tasks and metrics. * Ability to work with a team and stand alone for multiple hours. * Must present equipment, tools, and self in an orderly and tidy manner. * Be available by phone while on a scheduled rotation. * Able to operate a company vehicle safely as well as maintain a clean driving record. * Comply with all safety standards and procedures. * Oversee safety and environmental requirements while operating equipment on site, along with assisting with incident response and investigations as needed. * On-time completion of all assigned training. * Promotes ethical behavior in all aspects of the business and leads by example. * Computer literate with the ability to utilize online forms/automation. * All other duties and responsibilities as assigned by Manager. Other Requirements: * 1-2 years of leadership experience in related field * Minimum 3-5+ years of related experience, preferably in the oil and gas industry, service rental. Electrically or mechanically focused * High School diploma, skilled labor certificate, or equivalent. * Willingness to work in exposure to extreme temperatures, wind, and precipitation, in addition to working at heights. * Ability to stoop, sit, stand, or be on their feet for an extended period of time. * Able to lift 50 pounds up to 10 times per shift. * Mechanical Aptitude. * Valid Driver's License. * Good written and verbal communication skills. * Be "on call" for both shifts while on rotation. * Communicate with Engineering, Operations, HSE, and vendors as needed. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. VoltaGrid is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment. VoltaGrid is committed to hiring veterans and transitioning military service members, particularly those with expertise in equipment maintenance, repair, and technical skills. Your dedication, leadership, and hands-on experience in maintaining heavy equipment make you an ideal fit for our team #LI-DNP

The Service Supervisor 3 is an individual that has been a Service Supervisor 2 for at least 6 months, has successfully completed all training requirements, and has been deemed competent by line management in accordance with the Training and Career Development Program. This position includes well site customer interface, job execution, well site management, equipment set up, trouble shooting and breakdown of equipment sent out to various customer locations. The SS 3 must correctly and safely operate and install Supreme Services Pumping Divisions products in a safe and environmentally conscious manner. The SS 3 must have a competent understanding of pump components and associated equipment to include experience in preparation and assembly of pumps and all necessary components as per customer specifications. The SS 3 must be able to perform the above duties while adhering to all of the policies and procedures included in the Safety and Quality Management Systems of Supreme Services, Inc. and other relevant Pumping procedures. The objective for the Service Supervisor 3 is to work his/her way into the General Service Supervisor position within 12 months' time frame. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Receives and follows oral or written instructions to output completed projects. • Loads and unloads material onto or from pallets or baskets by hand, or using alternative lifting equipment. • Operates powered industrial truck (Forklift) to stage and/or move Pumps and miscellaneous equipment throughout the facility. • Coordinates Pump components from job return, to repair, to stock and reassembly for subsequent job requirements. • Hydrostatically test all Pumps and associated components. • Attaches identifying tags or labels to materials and distributes to proper staging area. • Applies knowledge of understanding and training to inspect material at this phase for completeness and conformity to company requirements. • Travels to customer's location to assist with equipment setup, job execution, trouble shooting and breakdown of equipment upon job completion. • Responsible for all related reporting and documenting procedures and chain of command • Maintains housekeeping of general work area and as directed. • May be assigned to assist in other work areas as job demands dictate. • May perform simple adjustments and/or repairs to equipment within work area OTHER DUTIES AND RESPONSIBILITIES: • Current CDL and SSI CDL Training • Participates in Safety and Quality programs • Complete all Client specific safety and operational related training • Performs other duties as assigned by Manager. • Works collaboratively with other employees and all third parties. • Exemplifies Leadership and professionalism QUALIFICATION REQUIREMENTS • The Service Supervisor 3 position must have a working knowledge of onshore pumping activities and proficiency in proper startup of equipment, initiation of pumping, switching tanks, maintaining proper rates and pressures as per job requirements. • Must be able to respond safely and effectively to changes in well bore conditions causing a direct impact on the operation. • Facilitates the logistics of pumping equipment with Client to ensure compliance to Preventive Maintenance Program • Has complete oversight of ensuring the operation is conducted according to SSI standards and any other government regulations that are applicable. • Maintains accurate inventory of all chemicals on location belonging to or provided by Supreme Services. • Accurately prepares job tickets on location to ensure that daily costs are properly tracked. • Ensure proper completion of Job Packet • Will have attended formalized software training for programs used to monitor and record critical job parameters during operations. PHYSICAL REQUIREMENTS • Heavy Work classification; Maximum 100 lbs. lifting; carrying objects up to 50 lbs. • Extended periods of sitting, standing, stooping, bending, kneeling and reaching. • Push / Pull while exerting manual force. • Manually tightens or loosens screw type connections using overhand swing of 5 lb. - 10 lb. mull. • Repetitive motions and manual handling of material above or below shoulder height. • Works at a rapid pace. • Ability to clearly communicate and command of the English language. • Repeated ascending/descending stairs and ladders. • Tasks requiring elevated levels of manual dexterity. • Participating in emergency response drills. • Driving alone, for prolonged periods, or in severe weather. ENVIRONMENTAL EXPOSURES: • Working in temperature extremes. • Noise and requirement to wear hearing protection. • Working near moving equipment. • Wearing safety equipment (dust masks, respirators, escape hoods, etc.) • Working extended hours and/or irregular shifts • Ultraviolet radiation (e.g. sun or flares) • Working near NORM or Extremely Low Frequency magnetic, Radio wave/Microwave Radiation • Working on vibrating surfaces • Working around hydrocarbon/chemical agents • Working with hydrogen sulfide gas (H2S) • Working around insects and poisonous snakes ENVIRONMENTAL OR REMOTE LOCATION CONSTRAINTS: • Limited medical facilities and access to medical care • Time for transport to hospital facilities may exceed 2 hours, even in an emergency. • Isolation from family and friends with increased difficulty in managing routine family matters. • Work constitutes a high-risk environment. • Transportation by helicopter or EMS vehicle and the potential for emergency evacuation Shared quarters (potential for sleep disturbance)

Our client provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. Headquartered in Houston, TX, but with commercial and services hubs around the world, our client provides world-class services to more than 22,000 units in its installed base. They are looking to add a CNG Field Service Manager to their team in the Odessa area! Role Summary: The CNG Field Service Manager will demonstrate leadership to their assigned team in communicating business goals, programs, and processes for an area or business segment. In this role, you will utilize experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to affect short-term and some long-term business goals. Benefits/Expectations: Competitive salary plus bonus opportunity Set Monday through Friday schedule with occasional weekends, when needed Majority of time spent in the office with about 25% travel on average, but up to 50% All travel, transportation, and lodging covered. All benefits effective on first day of employment - comprehensive health, dental, and vision insurance. 401(k) match up to 5%. Employees are 100% vested on day one. Eligible candidates must be local to the Odessa area, or willing to relocate Required Qualifications: Experienced of 5 years in reciprocating compression Bachelor's Degree from an accredited college or university (OR High School Diploma / GED from an accredited school or institution with 10+ years mechanical experience) Minimum 5-7 years of experience in Field Service Minimum of 3 years of experience in a leadership, team lead or supervisor role Leadership skills Excellent verbal, written communication, and interpersonal skills Strong administrative and organizational skills including telephone communication and active listening Ability to respond to unplanned situations and circumstances Proficiency with Microsoft Office including Outlook, Excel, PowerPoint, and Word applications Experience with SAP preferred Work overtime, weekends and holidays, as required Possess or obtain a valid driver's license Responsibilities: Participate in development and lead the execution of the Services growth strategy Work closely with Region Leader to ensure appropriate coverage and execution of all field service opportunities Supervise field service personnel, including time keeping, expense approval and scheduling. Support field crews with technical information, tooling and logistical information. Support service scope and quote development Either with the sales team or on your own, call on customer sites to promote the service team, perform a site analysis for quotations, and/or plan/schedule projects Provide the operational leadership needed to drive profitable service growth Perform overall business management duties for assigned field service technicians Provide accurate and timely information to assigned personnel regarding salary planning, performance appraisals, career coaching, and disciplinary action, as required Develop personnel through training, mentoring, and cross-functional opportunities Coordinate and manage project team schedule to optimize region resources Lead efforts to ensure Customer Service excellence for assigned customers Implement Operation Safety Policy instructions and conduct fieldwork in compliance with all EHS applicable regulations and employee safety practices Ensure operational excellence in the areas of integrity, controllership, and compliance

and is located in Odessa, TX. Rotational Schedule: 20/10 Job Summary: Responsible for ensuring awareness of customer requirements and customer specific running procedures. Responsible for planning field installations ensuring that proper tools, spares, backup equipment and qualified associates are available. Assist with logistics including travel to locations. Essential Functions, Roles, and Responsibilities: Essential duties and responsibilities include the following. * Practices safe work habits and complies with all quality, safety, health and environmental policies, procedures, programs and regulations * Travels from point of origin to Branch location to work a rotational schedule * Responsible for actively and continually recruiting qualified candidates for necessary positions for the department assigned to, as well as other Cactus Wellhead positions as able * Supervises department personnel including interviewing, hiring, training, mentoring, coaching, counseling and corrective action when required * Assigns qualified service associates and confirms safety certs * Determines if new service associate (SSE) can be assigned with veteran service associate to gain OJT * Uses Land or Offshore Service Job Package and prints for service associates * Prepares Job Assessment Meeting document based on job type. * Identifies job location, service tools, spare parts, and any special customer requirements * Assembles Service Job Package and fills out required information * Reviews customer SRO, equipment requirements and running procedure service associate * Places Service Job Package in service associate's file * Inspects equipment prior to shipping * Performs all functional responsibilities of a service associate * Special projects or assignments as directed by management Education, Training, Experience: High school diploma or general education degree (GED); or five to ten years related experience and/or training; or equivalent combination of education and experience. Certifications, Licenses, Registrations: None required. Job Knowledge, Skills, Abilities: * Working knowledge of Cactus Wellhead Products, Service Documentation and Record Keeping * Wellhead and Valve Installation, Operation, and Maintenance, Corrective Action and Field Complaint Investigations. * Equipment Troubleshooting of Cactus Wellhead and Other OEM Equipment * Customer Relationships and Networking, Customer Service Best Practices. * Intermediate Computer Skills, Advanced Mathematical and Language Skills and Advanced Reasoning Ability. * Must be able to travel and maintain a rotational work schedule. Supervisory Responsibilities: Assist the Service Manager manage a team of Service personnel. Carry out supervisory responsibilities in accordance with the Company's policies and applicable laws. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Cactus Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, genetic information, or any other characteristic protected by law. Safety is our top priority. All employees must comply with our comprehensive safety programs, participate in required safety training, and demonstrate commitment to our safety-first culture. This position operates in an industrial/field environment. The role requires working in and around manufacturing equipment, heavy machinery, and potentially hazardous materials. While performing the duties of this job, the employee: Physical Requirements: * Must be able to lift/move up to 50 pounds regularly * Stand and walk for extended periods (up to 12 hours per shift) * Climb stairs and ladders * Bend, stoop, kneel, and reach * Work in confined spaces when required * Operate heavy equipment and power tools * Perform repetitive movements Environmental Conditions: * Exposure to extreme weather conditions * Exposure to loud noise levels requiring hearing protection * Work in high places and confined spaces * Exposure to dust, fumes, and chemicals * Work around moving mechanical parts * Work in hot and cold temperatures Safety Requirements: * Wear required Personal Protective Equipment (PPE) * Follow all safety protocols and procedures * Participate in regular safety training * Complete required safety certifications * Comply with all environmental regulations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position may require: * Pre-employment drug screening * Background checks * Medical examinations * Safety certifications * Valid driver's license * Ability to wear personal protective equipment (PPE) * Working in various weather conditions * Travel to remote locations Cactus Companies maintains a drug-free workplace and participates in E-Verify.

Essential Functions: Responsible for promoting and maintaining a safe work environment in compliance with OSHA and company standards for all employees. Proficient in the use of Daily Management to lead all aspects of operations to gather feedback from the frontline team and communicate success to the team Handles escalation procedures in accordance with our 24/7 service business. Attracting and selecting the best talent to meet current and future business needs. Provide leadership and direction to ensure professional growth for employees and retention. Works with ACS employees to build strong customer relationships and deliver customer centric solutions now and in the future. Collaborates with Director of Branch Operations to set performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations. Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with department; provides guidance and leadership to enable department to meet these goals and objectives. Identifies training needs and opportunities; develops and implements a plan for meeting those needs. Manage technicians to ensure that they have the tools, equipment, information, and training to provide a high quality of service to our customers. Basic understanding of or ability to quickly learn the equipment, parts, and facilities to be maintained. Proficiency in conflict management and business negotiation processes Manage the daily workflow, scheduling, and assignments of Service Department. Prior experience with part and equipment inventory management is essential to the success of this role. Qualifications and Education Requirements: Strong IT skills, including database development and an aptitude for learning new applications. Proficient with Microsoft Office Suite or related software as required to complete and maintain records. Must have a valid driver's license and clean driving record. 2+ years' experience managing a team of technicians is a required qualification. Associate degree required; bachelor's degree preferred. Prolonged periods of sitting, lifting, and working on a computer, must be able to relocate up to 50 pounds at a time.