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  • General Manager

    Resolute Road Hospitality

    Customer service manager job in Caldwell, ID

    We are thrilled to announce the opening of the first-ever dual-branded hotel in Caldwell, ID! Our new property, featuring both Townplace Suites and Fairfield Inn & Suites, is poised to bring a fresh and dynamic hospitality experience to the area. This is your chance to be part of something groundbreaking in Caldwell's hotel industry. We are currently seeking passionate and dedicated team members to join our brand-new team and contribute to the success of this innovative property. If you're ready to embark on an exciting journey with a unique, first-of-its-kind hotel, we want to hear from you! Summary At Resolute Road Hospitality, we're redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together , Social Intelligence , Grit , Integrity , and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences. Benefits Travel Perks Optional Daily Pay Health/Life Insurance 401k Paid Time Off Dental/Vision Employee Assistance Program Referral Program Incentive Program Your Role As General Manager, you'll lead daily operations with a focus on guest satisfaction, team development, and financial performance. You'll foster a culture of service, accountability, and excellence while ensuring brand standards are upheld. This role is ideal for someone who leads with Integrity , thrives on Grit , and builds Stronger Together teams that deliver exceptional results. What You'll Do Oversee operations of housekeeping, front desk, food & beverage, sales, and maintenance Ensure proper training of all staff, including safety and standard operating procedures Manage HR functions including hiring, retention, and team development Conduct regular staff meetings and promote company culture and values Respond to guest feedback with professionalism and urgency Monitor and improve brand satisfaction scores and guest experience metrics Maintain operational efficiency, service quality, and standards compliance Manage hotel inventories, purchasing, and invoice approvals Participate in sales and revenue management efforts Coordinate capital improvement projects and protect hotel assets Set and achieve realistic operational goals and profitability targets Perform other duties as assigned Knowledge, Skills & Abilities Strong understanding of hospitality operations and financial management Excellent communication and leadership skills Proficiency in Microsoft Office and hotel operating systems Ability to lead in a fast paced, multi-departmental environment Strategic thinker with hands on execution capabilities Ability to assess and coach team performance fairly and consistently Strong organizational and analytical skills Ability to build rapport with community stakeholders and maintain visibility Education & Experience Bachelor's degree in Hospitality Management, Business Administration, or related field preferred 5-7 years of experience in full-service hotel operations required; 10+ years preferred Previous General Manager experience strongly preferred Experience with branded hotel systems and standards Additional Information Consistent attendance and adherence to Resolute Road Hospitality's standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs. E-Verify Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.
    $41k-77k yearly est. 4d ago
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  • Tax Client Manager

    Nichols Accounting Group PC

    Customer service manager job in Nampa, ID

    Full-time Description Tax Client Manager Job Type: Full-time, Salary Exempt Who We Are At Nichols Accounting Group, we believe accounting is more than numbers - it's about people, purpose, and building legacies. Recognized as one of Idaho's Best Places to Work three years in a row, we care deeply about culture, work-life fulfillment, and yes - having a little fun along the way. Our Core Values Principled • Authentic • Intentional • Determined Our Mission To glorify God by using our knowledge, skills, and talents to develop our employees to be leaders assisting the business community in growing healthy, strong organizations. About the Role We are seeking a Tax Client Manager to join our growing Tax Department. In this role, you'll serve as a trusted advisor to a portfolio of clients, managing tax strategy, reviewing complex returns, and providing proactive consulting solutions. You'll also supervise and coach team members, ensuring high-quality deliverables and supporting their professional growth. What You'll Do Serve as the primary contact for client communication, consulting projects, and tax returns Review and approve client deliverables (tax returns, financial statements, and advisory projects) Manage client onboarding, billings, contracts, and engagement deadlines Provide proactive solutions for tax planning, risk mitigation, and business consulting Supervise, coach, and develop team members; provide oversight and distribute workload effectively Assist with IRS/state tax notice resolution and audit defense Collaborate with leadership to improve systems, expand services, and grow opportunities Contribute to firm advancement through leadership, training, and innovation What We're Looking For CPA license required Minimum of 5 years of progressive tax experience, preferably in public accounting Strong technical knowledge across individual, business, and multi-entity structures Supervisory or leadership experience with demonstrated ability to mentor others Excellent communication skills with a client-first mindset Proactive, self-starting, organized, and committed to delivering results with integrity Why Join Nichols? A values-driven firm with a mission bigger than numbers: To glorify God by using our knowledge, skills, and talents to develop employees into leaders who help the business community grow healthy, strong organizations. A culture consistently recognized as a Best Place to Work Opportunities for professional advancement (CPA exam support to help you succeed on the path to licensure) Leadership development including mentorship and career development programs Competitive compensation and flexibility for work-life balance emphasizing on family Comprehensive benefits including medical, dental, vision coverage, life and disability insurance, 401(k) retirement savings plan, paid time off, holidays, maternity leave, parental leave, and compensatory time off Benefits are available to full-time employees regularly scheduled to work at least 25 hours per week. Direct access to senior leadership and the chance to make a meaningful impact on both clients and your team Firm-sponsored events and team activities, camping trips, holiday parties, and more Ready to Apply? If you're ready to combine your technical expertise with leadership and mentorship, and you want to be part of a firm that values both performance and people, we'd love to hear from you. Apply today and help us build healthy, strong organizations that leave a lasting legacy. Nichols provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, or any other characteristic protected by federal, state, or local laws. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
    $65k-109k yearly est. 4d ago
  • Manager Client Services Ops - Majors

    Paylocity 4.3company rating

    Customer service manager job in Meridian, ID

    Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Majors OR Majors Plus client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Develop strategies and initiatives to enhance and maintain client satisfaction and retention. * Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk. * Facilitate continuous learning opportunities to expand the knowledge base of your staff. * Offer proactive development opportunities aligned with corporate goals and values. * Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization's values. * Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment. * Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one. * Generate creative solutions and innovative ideas to increase employee engagement and retention. * Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation. * Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances. * This job requires up to 25% travel for internal and/or client-facing meetings * This role is an onsite position Education and Experience * Bachelor's degree preferred, HS diploma and equivalent experience required. * 2+ years of previous leadership experience in a customer service/customer relationship role * Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs) * Experience with leading other leaders preferred * Previous experience in HCM/Direct Payroll Industry * Experience working with payroll, HCM, or HRIS software * Excellent knowledge of MS Office, including MS Excel * Strong interpersonal skills Physical Responsibilities: * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
    $74k-115k yearly 13d ago
  • Customer Service - Self Storage Manager

    Public Storage 4.5company rating

    Customer service manager job in Eagle, ID

    Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending Company paid life, accidental death insurance, and exclusive vendor discounts Mileage reimbursement is provided when traveling between properties or other work-related tasks Our Property Managers have the opportunity to earn performance-based bonuses! Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing and moving supplies Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent Auditing cash drawers and making bank deposits are part of the daily business We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements: Ability to transport lift/move items weighing up to 35 pounds Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team!
    $16 hourly 4d ago
  • Member Services Lead Associate

    Syufy Group

    Customer service manager job in Meridian, ID

    Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us. If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here! POSITION SUMMARY: This position leads the Member Services team and manages the operations of the Member Services department, including front desk and Fuel Center. The MSL ensures that all members receive excellent service when entering and departing the club, requesting information, and utilizing the Fuel Center. COMPENSATION AND BENEFITS INCLUDE: Hourly, based on relevant experience to the role. Full-time hours. Regular bonus and commission opportunities. PTO. Benefits package. 401K with dollar for dollar match up to 4%. Complimentary Club membership. Discounts on Club goods and services. QUALIFICATIONS: Excellent communication and customer service skills Ability to stand for extended periods of time Basic computer skills Thorough understanding of the Company's membership packages and incentives Upbeat personality with the ability to connect with new people daily Ability to properly fill out the necessary paperwork and agreements associated with our business For more information about Villa Sport, please visit our website at ******************* EQUAL EMPLOYMENT OPPORTUNITY It is the Company's policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company's needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.
    $48k-101k yearly est. 5d ago
  • Provider Services Leader

    Pennant Group

    Customer service manager job in Eagle, ID

    The Provider Services Leader is responsible for the direction, growth and culture of the Provider Services business line. In addition, he/she helps ensure the employment of qualified home health and hospice personnel; helps ensure the delegation to and coordination of home health and hospice personnel evaluations; helps in the monitoring standards of care to comply with federal, state and local standards, guidelines and regulations. The Provider Services Leader helps establish, implement, and evaluate goals and objectives for home health and hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy, and is responsible for the overall financial performance of the agency. JOB DUTIES/RESPONSIBILITIES Responsible to the governing body for the overall financial operations of the home health/hospice agency. Maintain full responsibility to the governing body of the overall functions of the financial areas and cost controls, adhere to financial and accounting policies and procedure and manage expenditures in a fiscally responsible manner. Take action, make decisions and shape team priorities to achieve agency operational goals. Ensure effective and on-going, on-the-job training of team members, evaluate, record individual and team performance, provide coaching and counseling and make appropriate developmental recommendations. Help establish criteria and/or work procedures to achieve a high level of quality, productivity or service. Meet or exceed budgeted revenue and EBITDA on a monthly, quarterly and annual basis. Help ensure compliance with local, state and federal laws, Medicare regulations and the agency's policies and procedures. Partner with Marketer(s) to develop approaches that best position services or ideas in the marketplace. Partner with Leadership Team to develop and implement comprehensive business development plans for the agency. Organize information/data to identify/explain major trends, problems and causes; Compare and combine information to identify underlying issues. Generate actions to achieve long-range goals. Keep abreast of industry trends and regulatory requirements through activities such as participating in State Associations and reviewing industry publications. Support other Executive Directors (Cluster Partners) in peer-leadership cluster model. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) Minimum 3 years healthcare operations management (or experience) preferred. Prior experience with budgetary responsibilities including budget development and monitoring Broad knowledge of home health and hospice federal and state regulations/administration Outstanding leadership, managerial skills, excellent organizational, interpersonal and communication skills, excellent problem-solving, decision-making and assertiveness skills The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
    $48k-101k yearly est. Auto-Apply 4d ago
  • Provider Services Leader

    The Pennant Group, Inc.

    Customer service manager job in Eagle, ID

    The Provider Services Leader is responsible for the direction, growth and culture of the Provider Services business line. In addition, he/she helps ensure the employment of qualified home health and hospice personnel; helps ensure the delegation to and coordination of home health and hospice personnel evaluations; helps in the monitoring standards of care to comply with federal, state and local standards, guidelines and regulations. The Provider Services Leader helps establish, implement, and evaluate goals and objectives for home health and hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy, and is responsible for the overall financial performance of the agency. JOB DUTIES/RESPONSIBILITIES Responsible to the governing body for the overall financial operations of the home health/hospice agency. Maintain full responsibility to the governing body of the overall functions of the financial areas and cost controls, adhere to financial and accounting policies and procedure and manage expenditures in a fiscally responsible manner. Take action, make decisions and shape team priorities to achieve agency operational goals. Ensure effective and on-going, on-the-job training of team members, evaluate, record individual and team performance, provide coaching and counseling and make appropriate developmental recommendations. Help establish criteria and/or work procedures to achieve a high level of quality, productivity or service. Meet or exceed budgeted revenue and EBITDA on a monthly, quarterly and annual basis. Help ensure compliance with local, state and federal laws, Medicare regulations and the agency's policies and procedures. Partner with Marketer(s) to develop approaches that best position services or ideas in the marketplace. Partner with Leadership Team to develop and implement comprehensive business development plans for the agency. Organize information/data to identify/explain major trends, problems and causes; Compare and combine information to identify underlying issues. Generate actions to achieve long-range goals. Keep abreast of industry trends and regulatory requirements through activities such as participating in State Associations and reviewing industry publications. Support other Executive Directors (Cluster Partners) in peer-leadership cluster model. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) * Minimum 3 years healthcare operations management (or experience) preferred. * Prior experience with budgetary responsibilities including budget development and monitoring * Broad knowledge of home health and hospice federal and state regulations/administration * Outstanding leadership, managerial skills, excellent organizational, interpersonal and communication skills, excellent problem-solving, decision-making and assertiveness skills The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
    $48k-101k yearly est. Auto-Apply 2d ago
  • Environmental Services / Custodial Operations Manager 1

    Sodexo S A

    Customer service manager job in Nampa, ID

    Role OverviewLet your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Operations Manager 1 for St. Luke's Hospital located in Nampa, ID Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience. What You'll Dodrive client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/or support a diverse and inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringexperience leading and managing a team;experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;experience analyzing data, presenting and effectively communicating to all levels within the organization related to training, leading hospital committees and change management;in-depth knowledge of housekeeping systems and procedures;experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;scheduling flexibility to work an afternoon shift Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience
    $49k-92k yearly est. 1d ago
  • Customer Service Manager

    Wendy's 4.3company rating

    Customer service manager job in Meridian, ID

    Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk to Me) in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other restaurant management to identify specific opportunities for optimizing and maximizing the profitability of the restaurant. Responsibilities include: * Training, monitoring and reinforcing food safety procedures to crew members. * Acting as Cash Manager as needed, including setting up cash registers at open, reconciling cash registers throughout the shift, and verifying cash at close. * Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and executing the Daily Operations Plan. * Performing walk-throughs to ensure the restaurant is ready to open or close and ready for each rush period. * Perform walk throughs throughout shift with specific focus on items that impact Speed and Friendliness. * Utilizing flow charts and checklists to ensure complete and timely opens, closes and post rush activities while maximizing labor efficiency. * Working with restaurant management team to train, develop and communicate with crew members and Team Trainers through Four Corner Training, team huddles, manager meetings, etc. Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute appropriate shift-specific procedures according to the Daily Operations Plan. Assist the restaurant management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards. * Executing weekly and positional cleaning schedules by assigning, coaching and following up on cleaning tasks with crew members. * Conducting regular table visits to gain feedback on customer experience and coaching crew members based on findings. * Running and analyzing Voice of the Customer reports to diagnose Speed and Friendliness opportunities. Take appropriate action with crew members to improve performance and celebrate wins. * Navigating the Voice of the Customer dashboard and checking, resolving and closing the loop on customer alerts, cases and comments. * Reviewing and maintaining Throughput Tracking charts to identify opportunities in Speed of Service. * Assisting General Manager in maintaining labor budgets by utilizing forecasts, hourly sales readings and daily variance reports to adjust labor as needed. * Assisting General Manager with completing weekly crew schedules. * Assisting the General Manager in screening applications and conducting crew interviews. * Assisting General Manager with maintaining and updating Restaurant Communication Board. What you can expect * Direct Deposit * Free Meals * Pay for Grades--we pay you for being an excellent student! * Paid Vacation * Annual Performance Review and Performance Based Wage Increases * Quarterly Bonuses based on restaurant performance * Medical, Dental and Vision Benefits * On the Job Training * Advancement Opportunities * Fun, Recognition and Team Environment * 401(k) - not matched * Shoe Credits What we expect from you * High School Diploma or GED. * Must be 18 years of age. * Must be able to pass criminal background check and drug screening. * One or more years of restaurant experience preferred. * Ability to multi-task while maintaining composure and give sound advice and direction. * Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus. * Must exhibit professionalism, composure and discretion when expediting or resolving all customer related concerns and issues. * Ability to work, concentrate and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures. * Must be able to stand for prolonged periods of time. * Ability and willingness to wear a headset. * Physical ability to lift (up to 25-50 pounds as necessary), reach, push, pull, bend kneel and stoop. * Must be available to report to work promptly and regularly, as well as work all dayparts and days of the week. * May be required to transfer from one location to another and must have the ability to travel to other restaurants as business needs dictate. * Must have or be willing to obtain ServSafe certification. This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $25k-33k yearly est. 60d+ ago
  • Supervisor Provider Relations

    Blue Cross of Idaho

    Customer service manager job in Meridian, ID

    Provides education, training, and front-line support to the teams that support providers regarding company policies, processes, and industry regulations. Leads cross departmental activities and projects to support and adhere to the provider contract requirements and operational targets. We are looking for a candidate with: Experience: 5 years relevant experience Education: Bachelor's Degree or equivalent work experience (Two years' relevant work experience is equivalent to one-year college) Ensures department and provider compliance with regulatory agencies. Manages and maintains effective relationships and processes with healthcare providers. Supports initiatives to improve provider satisfaction. Provides day-to-day oversight of functional area assigned. Implements operational plans to address needs and process improvements. Ensures effective workflows, maximizes system efficiencies, monitors quality performance measures, and confirm appropriate completion of work processes. Provides guidance, coaching, and continuing education to staff. Establishes goals and objectives for team members. May partner with leaders in designing, maintaining, and producing management reports to meet departments or company's needs. Partners with leaders on workflow automation and process optimization Performs other duties and responsibilities as assigned. As of the date of this posting, a good faith estimate of the current pay range is $78,064 to $117,095. The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer. We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program. We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies. Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $25k-33k yearly est. Auto-Apply 7d ago
  • Retail Customer Experience Coordinator

    Marshalls of Ma

    Customer service manager job in Meridian, ID

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2020 North Eagle Road Location: USA Marshalls Store 0871 Meridian IDThis position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $15-15.5 hourly 5d ago
  • Customer Service / Coffee And Cafe / Cleaning at JABBERS1

    Jabbers1

    Customer service manager job in Nampa, ID

    Job Description Jabbers in Nampa, ID is looking to hire individuals with a positive attitude and good work ethic to join our team. We are currently looking to add individuals that can work day shifts (9:30 am - 3 pm ... flexible) 2-3 times a week when the school year starts as well as employees that want a flexible schedule Monday - Sunday. We are also looking for individuals that can work one at least one shift 3-7:30 pm a week and one weekend shift (either a Saturday or Sunday). Multiple part-time positions available. $7.25/hr to start + tips - $10/hr to start + tips depending on availability, experience and hours worked a week. We are located on 1210 N Galleria Dr. which is in the Mall (with JcPennys off the Garrity Exit). Our ideal candidate is friendly, fun, attentive, punctual and reliable high school students, college students, individuals looking for a second job & individuals just wanting to work a few days a week. We are always flexible and will work around schedules. Responsibilities Checking in Customers Cooking in our Cafe Making Coffees & Espresso Drinks Monitoring, picking up and cleaning the Playground Answering phones Qualifications We will train. You just need to have a friendly attitude and a desire to be part of a fast-paced team. We are looking forward to hearing from you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $7.3-10 hourly 5d ago
  • HVAC Service Manager

    One Hour Heating & Air Conditioning 4.4company rating

    Customer service manager job in Meridian, ID

    Benefits: Bonus based on performance Company car Company parties Competitive salary Dental insurance Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off About Us At One Hour we are a growing HVAC company focused on delivering high-quality installation, service, and maintenance for our customers. Our team takes pride in doing the job right the first time, building strong relationships, and providing outstanding customer service. As we expand, we're looking for a Service Manager who can lead in the field, manage operations, and drive sales growth. Position Overview The Service Manager is a licensed HVAC technician who works directly in the field while also overseeing day-to-day operations and sales. This role is ideal for a skilled technician who is ready to step into a leadership position, combining technical expertise with customer service, business development, and team management. You'll be the bridge between our technicians, customers, and ownership. Ensuring jobs are completed efficiently, systems are sold effectively, and operations run smoothly. Key Responsibilities Technical Perform service calls, troubleshooting, maintenance, and assist in installations. Lead by example in the field, ensuring top-quality workmanship. Train and guide apprentices or junior technicians. Ensure compliance with safety, permits, and warranty requirements. Participate in an on-call rotation to handle after-hours emergencies. Operations Schedule and dispatch service/installation jobs. Manage parts ordering, vendor relationships, and inventory. Oversee service agreements and ensure commitments are met. Track KPIs such as job completion rates, callbacks, and profitability. Sales & Customer Relations Generate and close sales for HVAC systems, upgrades, and service agreements. Build and maintain relationships with property managers, distributors, and customers. Prepare accurate estimates and proposals. Follow up on leads and ensure customer satisfaction and repeat business. Qualifications Licensed HVAC journeyman (EPA certification required; NATE certification a plus). Minimum 5 years of HVAC experience (install, service, troubleshooting). Strong communication and customer service skills. Proven ability to sell systems, upgrades, or service agreements. Leadership skills with the ability to train and mentor others. Organized and detail-oriented, comfortable with scheduling software and reporting tools. Willingness to participate in on-call rotation. Compensation & Benefits Competitive base salary (commensurate with experience). Commission/bonus structure tied to system sales and service agreements. Company vehicle (truck) and gas card provided. Company cell phone provided. Paid time off and holidays. Opportunities for growth as the company expands. Compensation: $70,000.00 - $100,000.00 per year Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
    $70k-100k yearly Auto-Apply 60d+ ago
  • Service Manager - Nampa, ID

    Freightliner Northwest Parts Delivery Driver

    Customer service manager job in Nampa, ID

    The Service Manager is responsible daily management of the Service Department, including: cost controls, building vendor/customer sales base, customer satisfaction and problem resolution. Directly leads and coordinates the activities of technicians with a heavy focus on superior customer service, overall department efficiency and profitability. Gordon Truck Centers, Inc. (GTC) is now accepting applications for Service Manager in Nampa, ID. Helping customers satisfy their transportation needs since 1986, Gordon Truck Centers, Inc. (GTC) is an expanded network of 18 dealerships doing business as Gordon Truck Centers, Freightliner Northwest, Western Star Northwest, TrailerCraft and Freightliner of Hawaii. As a full-service Freightliner, Western Star, Fuso, Wilson Trailer dealership family, GTC can sell, finance, insure and service commercial trucks for medium and heavy-duty applications. GTC offers a competitive salary and benefits including healthcare, 401k with company match, paid time off, and education assistance. Apply Today! We look forward to working with you! Click to learn more about GTC. Responsibilities Job Responsibilities Monitor service levels to ensure the overall goals of the organization are being made and take corrective measures where needed. Develop and administer staff training schedules to meet organizational goals and company's dealer agreement. Determine schedules, sequences and assignments for work activities, based on work priority, quantity of equipment and skill of personnel. Develop and administer staff training schedules to meet organizational goals and company's dealer agreement. Develop, administer and maintain all regulatory and dealership safety standards. Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules. Promote and manage safety at assigned Gordon Truck Centers branch. Ensure employees, vendors, and customers have a safe work environment. Develops, adheres to and manages all applicable safety policies, procedures and standards. Investigate safety-related accidents and injuries, prepare reports of findings and take corrective measure where needed. Maintain exceptional customer satisfaction culture and initiatives, addressing customer complaints as needed. Monitor staff work levels and review work performance regularly with employees. Perform annual performance reviews. Facilitate ongoing meetings with staff; addressing issues related to departmental operations. Requisition materials and supplies, such as tools, equipment or replacement parts. Develop and maintain departmental budget. Analyze departmental profit and loss reports and initiate corrective action as needed to maintain departmental standards. Develop shop policies and procedures and communicate with shop personnel to assure compliance. Provide regular department updates and requested reports to leadership team. Participate in the employee new hire and onboarding procedures. Maintain a departmental company team attitude with all employees; with a heavy emphasis on service. Qualifications Job Requirements Education: High School GED or equivalent. Experience: 4 years repair shop experience as technician and 2 years of service department supervisory or shop foreman experience. Experience in business and management; principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods and coordination of people and resources. Must have strong leadership capabilities and the ability make and maintain a strong team atmosphere that is solely focused on building the business with quality service. Superior customer relations and problem solving skills are required for this position. Candidate must have technical background and be capable of communicating with technicians and customers regarding repairs on heavy and medium duty trucks. Skills that are representative of the job: Proven background in providing quality customer service. Excellent communicator (written and verbal), able to lead and motivate others, strong in conflict resolution, must be comfortable with computers. Able to work in fast paced, high stress environment. Valid driver's license required. Job Conditions Physical Demands: (These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.) Extensive keyboard work and viewing computer screen, telephone usage. Requires standing, bending, stretching. Some heavy lifting may be required, up to or beyond 50 pounds. Personal Protective Equipment in shop areas may be required. Environmental Demands: Primarily indoors with minimal outdoor time. High noise level while working around operation departments. While performing the duties of this job, the employee is exposed to moving mechanical parts and vehicles. Hours: Monday - Friday, 7AM to 4PM Additional Information: Off-hour shifts may be required occasionally or for special events. Compensation: Base salary plus incentive. Based upon experience. GTC General Benefits Description Gordon Truck Centers, Inc. (GTC) provides a healthcare plan that covers medical, dental, vision and prescription benefits for eligible employees as well as a basic group term life insurance policy and employee assistance program. Eligible employees can enroll in our company Health Savings Account (HSA). Employees can contribute up to 60% of their pre-tax earnings to 401k and the company will match dollar for dollar of your contributions up to 3% of your income for qualifying employees. Tuition reimbursement and profit sharing are available for hired applicants. Employees also receive paid vacation, personal time off (PTO) and six (6) paid holidays. More information can be found at ******************************************** This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This role is classifed as safety sensitive. All offers of employment are made contingent upon successfully passing a pre-employment drug screen and criminal background check. A motor vehicle records check is also required for positions with driving responsibilities. E-Verify Program Gordon Truck Centers, Inc. uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to ************* and click on 'E-Verify' located near the bottom of the page. E-Verify Program Gordon Truck Centers, Inc. uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to ************* and click on 'E-Verify' located near the bottom of the page. We can recommend jobs specifically for you! 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    $48k-82k yearly est. Auto-Apply 20d ago
  • Service Manager - Nampa, ID

    Gordon Truck Centers 4.0company rating

    Customer service manager job in Nampa, ID

    The Service Manager is responsible daily management of the Service Department, including: cost controls, building vendor/customer sales base, customer satisfaction and problem resolution. Directly leads and coordinates the activities of technicians with a heavy focus on superior customer service, overall department efficiency and profitability. Gordon Truck Centers, Inc. (GTC) is now accepting applications for Service Manager in Nampa, ID. Helping customers satisfy their transportation needs since 1986, Gordon Truck Centers, Inc. (GTC) is an expanded network of 18 dealerships doing business as Gordon Truck Centers, Freightliner Northwest, Western Star Northwest, TrailerCraft and Freightliner of Hawaii. As a full-service Freightliner, Western Star, Fuso, Wilson Trailer dealership family, GTC can sell, finance, insure and service commercial trucks for medium and heavy-duty applications. GTC offers a competitive salary and benefits including healthcare, 401k with company match, paid time off, and education assistance. Apply Today! We look forward to working with you! Click to learn more about GTC. Responsibilities Job Responsibilities Monitor service levels to ensure the overall goals of the organization are being made and take corrective measures where needed. Develop and administer staff training schedules to meet organizational goals and company's dealer agreement. Determine schedules, sequences and assignments for work activities, based on work priority, quantity of equipment and skill of personnel. Develop and administer staff training schedules to meet organizational goals and company's dealer agreement. Develop, administer and maintain all regulatory and dealership safety standards. Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules. Promote and manage safety at assigned Gordon Truck Centers branch. Ensure employees, vendors, and customers have a safe work environment. Develops, adheres to and manages all applicable safety policies, procedures and standards. Investigate safety-related accidents and injuries, prepare reports of findings and take corrective measure where needed. Maintain exceptional customer satisfaction culture and initiatives, addressing customer complaints as needed. Monitor staff work levels and review work performance regularly with employees. Perform annual performance reviews. Facilitate ongoing meetings with staff; addressing issues related to departmental operations. Requisition materials and supplies, such as tools, equipment or replacement parts. Develop and maintain departmental budget. Analyze departmental profit and loss reports and initiate corrective action as needed to maintain departmental standards. Develop shop policies and procedures and communicate with shop personnel to assure compliance. Provide regular department updates and requested reports to leadership team. Participate in the employee new hire and onboarding procedures. Maintain a departmental company team attitude with all employees; with a heavy emphasis on service. Qualifications Job Requirements Education: High School GED or equivalent. Experience: 4 years repair shop experience as technician and 2 years of service department supervisory or shop foreman experience. Experience in business and management; principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods and coordination of people and resources. Must have strong leadership capabilities and the ability make and maintain a strong team atmosphere that is solely focused on building the business with quality service. Superior customer relations and problem solving skills are required for this position. Candidate must have technical background and be capable of communicating with technicians and customers regarding repairs on heavy and medium duty trucks. Skills that are representative of the job: Proven background in providing quality customer service. Excellent communicator (written and verbal), able to lead and motivate others, strong in conflict resolution, must be comfortable with computers. Able to work in fast paced, high stress environment. Valid driver's license required. Job Conditions Physical Demands: (These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.) Extensive keyboard work and viewing computer screen, telephone usage. Requires standing, bending, stretching. Some heavy lifting may be required, up to or beyond 50 pounds. Personal Protective Equipment in shop areas may be required. Environmental Demands: Primarily indoors with minimal outdoor time. High noise level while working around operation departments. While performing the duties of this job, the employee is exposed to moving mechanical parts and vehicles. Hours: Monday - Friday, 7AM to 4PM Additional Information: Off-hour shifts may be required occasionally or for special events. Compensation: Base salary plus incentive. Based upon experience. GTC General Benefits Description Gordon Truck Centers, Inc. (GTC) provides a healthcare plan that covers medical, dental, vision and prescription benefits for eligible employees as well as a basic group term life insurance policy and employee assistance program. Eligible employees can enroll in our company Health Savings Account (HSA). Employees can contribute up to 60% of their pre-tax earnings to 401k and the company will match dollar for dollar of your contributions up to 3% of your income for qualifying employees. Tuition reimbursement and profit sharing are available for hired applicants. Employees also receive paid vacation, personal time off (PTO) and six (6) paid holidays. More information can be found at ******************************************** This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This role is classifed as safety sensitive. All offers of employment are made contingent upon successfully passing a pre-employment drug screen and criminal background check. A motor vehicle records check is also required for positions with driving responsibilities. E-Verify Program Gordon Truck Centers, Inc. uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to ************* and click on 'E-Verify' located near the bottom of the page.
    $47k-74k yearly est. Auto-Apply 19d ago
  • Kid Zone Staff - Friday/Saturday/Sunday - Caldwell YMCA

    Treasure Valley Family YMCA 4.1company rating

    Customer service manager job in Caldwell, ID

    Our Caldwell YMCA is seeking a Kid Zone Staff to join their team! This position is responsible for implementing developmentally appropriate experiences for children from 6 weeks to 6 years in a group setting and for the general safety of the participants in their group. The Caldwell YMCA opened its doors on October 27, 2005. Since that time, it has become a hallmark of the community, impacting the lives of thousands of kids and families. Facility amenities include a large cardio and weight floor, full-court basketball gym, three fitness studios, and a state-of-the-art aquatics center including a lap-pool, splash pad, pretzel slide, and lazy-river. Schedule: This is a part-time position, averaging 12-20 hours weekly. Schedule requirement is Friday AM, Saturday, 8:45am-12:15pm, and Sunday, 10:45am-2:15pm. Pay is $13.35 per hour. Responsibilities: * Develop intentional relationships and maintain effective daily communication with participants and parents using the Y voice attributes. * Create an environment that fosters safety through supervision and by role modeling safe behaviors. * Monitor and ensure safety of participants, staff and volunteers in assigned program areas. * Organize, supervise and facilitate children in a variety of activities that are culturally relevant, developmentally appropriate in an indoor/outdoor setting. * Adhere to program standards including and cleanliness standards. * Resolve participant and parent concerns and issues. Follow appropriate incident response procedures. * Maintain program site equipment and required program records. Qualifications: * Must be 16 years of age, preferred High school graduate or equivalent. * Six months of experience working with children 6 weeks to 6 years old preferred. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended.
    $13.4 hourly Easy Apply 5d ago
  • Customer Service - Self Storage Manager

    Public Storage 4.5company rating

    Customer service manager job in Star, ID

    Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending Company paid life, accidental death insurance, and exclusive vendor discounts Mileage reimbursement is provided when traveling between properties or other work-related tasks Our Property Managers have the opportunity to earn performance-based bonuses! Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing and moving supplies Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent Auditing cash drawers and making bank deposits are part of the daily business We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements: Ability to transport lift/move items weighing up to 35 pounds Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team! REFD0300
    $16 hourly 8d ago
  • Tax Client Manager

    Nichols Accounting Group PC

    Customer service manager job in Ontario, OR

    Full-time Description Tax Client Manager Who We Are At Nichols Accounting Group, we believe accounting is more than numbers - it's about people, purpose, and building legacies. Recognized as one of Idaho's Best Places to Work three years in a row, we care deeply about culture, work-life fulfillment, and yes - having a little fun along the way. Our Core Values Principled • Authentic • Intentional • Determined Our Mission To glorify God by using our knowledge, skills, and talents to develop our employees to be leaders assisting the business community in growing healthy, strong organizations. About the Role We are seeking a Tax Client Manager to join our growing Tax Department. In this role, you'll serve as a trusted advisor to a portfolio of clients, managing tax strategy, reviewing complex returns, and providing proactive consulting solutions. You'll also supervise and coach team members, ensuring high-quality deliverables and supporting their professional growth. What You'll Do Serve as the primary contact for client communication, consulting projects, and tax returns Review and approve client deliverables (tax returns, financial statements, and advisory projects) Manage client onboarding, billings, contracts, and engagement deadlines Provide proactive solutions for tax planning, risk mitigation, and business consulting Supervise, coach, and develop team members; provide oversight and distribute workload effectively Assist with IRS/state tax notice resolution and audit defense Collaborate with leadership to improve systems, expand services, and grow opportunities Contribute to firm advancement through leadership, training, and innovation What We're Looking For CPA license required Minimum of 5 years of progressive tax experience, preferably in public accounting Strong technical knowledge across individual, business, and multi-entity structures Supervisory or leadership experience with demonstrated ability to mentor others Excellent communication skills with a client-first mindset Proactive, self-starting, organized, and committed to delivering results with integrity Why Join Nichols? A values-driven firm with a mission bigger than numbers: To glorify God by using our knowledge, skills, and talents to develop employees into leaders who help the business community grow healthy, strong organizations. A culture consistently recognized as a Best Place to Work Opportunities for professional advancement (CPA exam support to help you succeed on the path to licensure) Leadership development including mentorship and career development programs Competitive compensation and flexibility for work-life balance emphasizing on family Comprehensive benefits including medical, dental, vision coverage, life and disability insurance, 401(k) retirement savings plan, paid time off, holidays, maternity leave, parental leave, and compensatory time off Benefits are available to full-time employees regularly scheduled to work at least 25 hours per week. Direct access to senior leadership and the chance to make a meaningful impact on both clients and your team Firm-sponsored events and team activities, camping trips, holiday parties, and more Ready to Apply? If you're ready to combine your technical expertise with leadership and mentorship, and you want to be part of a firm that values both performance and people, we'd love to hear from you. Apply today and help us build healthy, strong organizations that leave a lasting legacy. Nichols provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, or any other characteristic protected by federal, state, or local laws. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
    $81k-135k yearly est. 4d ago
  • Manager, Shared Services (Operations)

    Paylocity 4.3company rating

    Customer service manager job in Meridian, ID

    Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Schaumburg, IL, Meridian, ID, or Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Manager, Shared Services (internally known as Manager Implementation Ops) will provide leadership, coaching, training and mentoring to PRC's to ensure all critical aspects of Web Pay Products are set up accurately meet the client's expectations within the specific Service Level agreement. The Manager will provide feedback to the Consultants on areas of improvement and to identify areas of success. The manager will be instrumental assisting the PRC team by providing feedback on staff performance, client issues, actions to be taken to improve department and maintain implementation success. The manager must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensure that the client base receives the appropriate level of customer service and technical support by spending the majority of your time, but not limited to, handling unresolved and escalated client issues with prompt and courteous service Manage the day-to-day activities of the Implementation support staff by providing leadership, coaching and mentoring Work with other areas of the organization to ensure consistency in all policies and procedures Work with the Learning & Development department to coordinate, assess and manage employees' training needs and gaps Develop and implement employee motivation activities and incentives Handle disciplinary issues as necessary Responsibility for interviewing and hiring candidates Provide positive and constructive feedback to employees while balancing ownership and continuous improvement Develop and motivate team members to reach departmental goals Works with the Department Director to plan and schedule resources Education and Experience 2 years Management Experience. Experience in team development and workflow process matrix environment is a plus Bachelor's Degree preferred in applicable focus area or equivalent combination of education and experience Strong mathematical ability and aptitude to learn the payroll software application Experience in team development and workflow process- a matrix environment is a plus Excellent troubleshooting ability in order to handle clients' payroll issues Ability to multi-task Excellent listening and communication skills - 100% client satisfaction is our #1 priority Ability to work in a fast-paced, high stress environment Knowledge of Microsoft Office, especially Microsoft Excel Project Management and/or Change Management a plus Knowledge of Access, SQL or Crystal Reports a plus Physical requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $80,000-100,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:
    $80k-100k yearly 6d ago
  • HVAC Service Manager

    One Hour Air Conditioning and Heating 4.4company rating

    Customer service manager job in Meridian, ID

    Benefits: * Bonus based on performance * Company car * Company parties * Competitive salary * Dental insurance * Free food & snacks * Free uniforms * Health insurance * Opportunity for advancement * Paid time off About Us At One Hour we are a growing HVAC company focused on delivering high-quality installation, service, and maintenance for our customers. Our team takes pride in doing the job right the first time, building strong relationships, and providing outstanding customer service. As we expand, we're looking for a Service Manager who can lead in the field, manage operations, and drive sales growth. Position Overview The Service Manager is a licensed HVAC technician who works directly in the field while also overseeing day-to-day operations and sales. This role is ideal for a skilled technician who is ready to step into a leadership position, combining technical expertise with customer service, business development, and team management. You'll be the bridge between our technicians, customers, and ownership. Ensuring jobs are completed efficiently, systems are sold effectively, and operations run smoothly. Key Responsibilities Technical * Perform service calls, troubleshooting, maintenance, and assist in installations. * Lead by example in the field, ensuring top-quality workmanship. * Train and guide apprentices or junior technicians. * Ensure compliance with safety, permits, and warranty requirements. * Participate in an on-call rotation to handle after-hours emergencies. Operations * Schedule and dispatch service/installation jobs. * Manage parts ordering, vendor relationships, and inventory. * Oversee service agreements and ensure commitments are met. * Track KPIs such as job completion rates, callbacks, and profitability. Sales & Customer Relations * Generate and close sales for HVAC systems, upgrades, and service agreements. * Build and maintain relationships with property managers, distributors, and customers. * Prepare accurate estimates and proposals. * Follow up on leads and ensure customer satisfaction and repeat business. Qualifications * Licensed HVAC journeyman (EPA certification required; NATE certification a plus). * Minimum 5 years of HVAC experience (install, service, troubleshooting). * Strong communication and customer service skills. * Proven ability to sell systems, upgrades, or service agreements. * Leadership skills with the ability to train and mentor others. * Organized and detail-oriented, comfortable with scheduling software and reporting tools. * Willingness to participate in on-call rotation. Compensation & Benefits * Competitive base salary (commensurate with experience). * Commission/bonus structure tied to system sales and service agreements. * Company vehicle (truck) and gas card provided. * Company cell phone provided. * Paid time off and holidays. * Opportunities for growth as the company expands.
    $47k-71k yearly est. 60d+ ago

Learn more about customer service manager jobs

How much does a customer service manager earn in Nampa, ID?

The average customer service manager in Nampa, ID earns between $25,000 and $75,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in Nampa, ID

$43,000

What are the biggest employers of Customer Service Managers in Nampa, ID?

The biggest employers of Customer Service Managers in Nampa, ID are:
  1. Public Storage
  2. Wendy's
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