Customer service manager jobs in New Orleans, LA

The Customer Service Project Manager will coordinate and guide residential and light commercial painting jobs through the execution stages and serve as the focal point for communication among the various involved parties. He or she will service all prospective customers with the objective of meeting their painting needs and building customers for life. Ensure that our customers' needs and expectations are clearly communicated and accurately documented on a written proposal and change orders. Develop a close working relationship with the Owner, Estimators and the painting crews to ensure all expectations set forth on the written proposal are met. Our values are focused on delivering the best painting service in the industry. Quality: Clean, On Time, On Budget. Affordability: Painting professionalism for sensible living. Expertise: Most knowledgeable painting professionals in the industry. Integrity: We deliver what we promise and guarantee our work. Nationally recognized. Locally owned. Veteran owned. Responsibilities will include, but are not limited to: Ensure assigned project(s) are kept on schedule and within budget while meeting clients' needs and delivering a quality project Plan, schedule and coordinate painting projects from “estimated” to “completed”. Generate schedules and plans of operation for painting projects in close consultation with homeowners, architects, contractors, remodelers, renovators, and other stakeholders Schedule and award subcontracts, purchase orders and change orders as needed Manage painting subcontractor crews and keep proper ratios of crews to estimators to maintain proper flow of work Identify potential issues and ensure timely decisions are made. Coordinating other trades such as drywall repair, carpentry, plaster & stucco repair, etc. Lead safety meetings and document as necessary Ensure proper document control and record keeping Ensure accuracy in estimates and job costing and facilitate weekly owner payroll reports Communicate the scheduling preferences and needs of the customer to the Owner by making notes in CORE and/or scheduling the job through the Company Calendar. Guide project to completion to ensure proper close-out. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities listed above describe the duties that he Project manager will perform. The knowledge, skill and/or abilities required to execute these duties are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to manage, hire and coordinate subcontractors. Ability to establish and maintain effective working relationships with employees, managers, subcontractors and clients. Ability to learn and work independently in a fast-paced environment. Self-motivated. Superb time management, prioritization and organizational skills. Detail oriented, dependable, and reliable. Excellent communication skills, both written and verbal. Excellent analytical and problem solving skills. Proficiency in use of a personal computer and software programs such as MS Excel, MS Word, Google Mail/Calendar/and Drive. Minimum of 2 years (5 years preferred) of successful project management experience desired. Demonstrated work history of safely executing projects on time, within budget, and in accordance with quality standards. Budget control and job cost forecasting experience and skills. Experience in residential repainting. Additional experience with other project types, such as medical office building, schools, office, public sector and related facilities a plus but not required. Experience in and ability to prepare conceptual estimates, project estimates, and assist in the preparation of proposals. Diverse expertise with a variety of building types. Prior experience with residential and light commercial construction a plus. Other Qualifications: These are the personal and behavioral attributes required by incumbents to successfully execute the essential functions of the position. A background showing alignment to the company's culture and Code of Values. Receptive to general direction. Set priorities and define methods for accomplishing assigned work. Work is generally varied. Perform considerable coordination and follow through. Is willing and able to follow systems. Able to accept and respond to suggestions and constructive criticisms in an amicable manner. Operate a variety of office equipment, such as a personal computer, printer and other peripheral computer related equipment, facsimile, mobile phone and calculator. Operate a variety of software programs as listed above. Demeanor that is friendly and cooperative while maintaining adherence to Five Star Painting policies and procedures. Must present the values and ideals of Five Star Painting in appearance and action. Maintain a proper appearance as required by Five Star Painting when interacting with customers or when representing the company. Maintain your vehicle in a professional manner as required. Energetic self-starter with the ability to multi task, possessing a “get it done” attitude. Perform other duties as required to ensure the success of Five Star Painting. These duties may include assignments in other job classifications. Compensation: $40,000.00 - $75,000.00 per year Behind every excellent paint job, are the people who get to know the homeowner, help craft the design, improve the look and feel and even keep the project moving along. At Five Star Painting , we're looking for more people who can do that. With flexible hours, it doesn't matter if you're the stay-at-home type, or the 80-hour workweek type, there's a place for you in an independently owned and operated Five Star Painting franchise. Apply today. Notice Five Star Painting LLC is the franchisor of the Five Star Painting franchised system. Each Five Star Painting franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Five Star Painting LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Five Star Painting LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Five Star Painting franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Five Star Painting LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Five Star Painting LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Customer Manager The Customer Manager is a salesperson responsible for being the sales expert for a designated Customer(s), providing strategic customer insights. The Customer Manager works to ensure joint business plans are executed by the customer. This role works closely with Key Account Managers (KAMs) within that assigned department, as well as order entry, claims, schematics, and retail sales associates to ensure all Client and Customer standards are met. The Customer Manager (CM) must possess the ability to bridge the relationship between the Key Account Management Team (KAM Team) and all stakeholders at assigned customer(s). Our clients are defined as the manufacturers, vendors, or brands who have contracted Advantage as their sales force. Our customers are defined as retailers, wholesalers, or distributors, to whom we sell our clients' brands. This teammate will collaborate with customers to develop strategic plans to accomplish the business goals and work with retailer associates (such as buyers, category managers, replenishment managers, and others) on Headquarter calls to implement the programs. The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilites • Drive our clients' business at assigned customer. Increase distribution, grow sales dollars/units/share/other KPI's, while staying within budget guidelines • Manage and coordinate Sales Activities, through sales analysis of customer data, sales planning, and sales presentation. • Conduit between Customer(s), Key Account Managers and Clients through product line presentations, new item presentations, display selling. • Manage and delegate KAM and Client Divisional Initiatives (i.e. achieving parity pricing vs. inline and competition, maintain up to date Team Business Trackers, photo request presentation, and special requests). • Secure/ensure timely and accurate responses from customer(s) to KAM Team/Clients which includes promotion forecast. • Manage selling recommendations from the customer(s) to grow and build the business long-term. • Attend and present in client meetings at designated customer(s) • Attend and present in Management Team meetings. • Conduct and manage customer(s) meetings focusing on client promotional events, displays, etc. • Build relationships with buyers and support departments at customer, works with KAM to recommend growth plans, execute plans, assist with tactical issues such as PO's, cost changes, contract execution and ensuring retail/merchandising execution. • Develop and leverage relationships with key influencers and decision makers in assigned customers. • Sell displays, period promotions, present business reviews, and new item introductions. • Build and present product distributions based on previous performance using the customer scan data. • Present pricing disparities in assigned customer based on client recommendations; achieve parity pricing inline and vs. competition. • Take weekly photos based on client request and needs. • Acquire weekly pricing for clients based on their product (s). Client Quota Achievement o Meets or exceeds Client's goals for sales, distribution, share, pricing, shelving, and promotional volume o Launches strategies to pursue new opportunities Client KPI's Achievement Implements retailer headquarter calls and penetrate key positions at the retailer to: o Achieve sales goals by managing and maximizing manufacturer marketing and promotional funds while staying within financial guidelines o Ensure that all retail pricing and indirect order guides within the division is updated by regularly correcting discrepancies o Secure Client approved schematics for all Clients' brands by providing direction and communication to our schematic, reset, and retail departments o Ensure incremental sales through distribution of new products and maintenance of existing SKU's o Collaborate with category management team to develop retailer presentations by using database rationale such as SKU optimization, efficient promotion causal data, and lift analysis o Manage accounts to achieve the targeted ACV on Innovation Business / Category Reviews o Builds and maintains effective client and retailer relationships in order to ensure customer access and client perspective that we are connected and engaged with key stakeholders o Demonstrates sales accomplishments and areas of opportunity by developing sales presentations for Customers and Clients o Implements Customer HQ Calls and demonstrates an ability to penetrate key positions at the retailer o Offers strategic input pursuant to annual business plans, problem solving, ongoing customer management. Finds the intersection of retailer and client objectives and drive win/win scenarios Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel is not an essential duty and function of this job Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience - 2-4 years in sales or retail experience and knowledge of CPG industry Experience managing multiple projects simultaneously Knowledge and experience with designated customers preferred Skills, Knowledge and Abilities - Excellent written communication and verbal communication skills - Ability to motivate and inspire - Good interpersonal skills - Demonstrate conflict management skills - Excellent decision-making skills - Ability to exercise sound judgment - Ability to work effectively with management - Ability to ensure a high level of service and quality is maintained - Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilites • Drive our clients' business at assigned customer. Increase distribution, grow sales dollars/units/share/other KPI's, while staying within budget guidelines • Manage and coordinate Sales Activities, through sales analysis of customer data, sales planning, and sales presentation. • Conduit between Customer(s), Key Account Managers and Clients through product line presentations, new item presentations, display selling. • Manage and delegate KAM and Client Divisional Initiatives (i.e. achieving parity pricing vs. inline and competition, maintain up to date Team Business Trackers, photo request presentation, and special requests). • Secure/ensure timely and accurate responses from customer(s) to KAM Team/Clients which includes promotion forecast. • Manage selling recommendations from the customer(s) to grow and build the business long-term. • Attend and present in client meetings at designated customer(s) • Attend and present in Management Team meetings. • Conduct and manage customer(s) meetings focusing on client promotional events, displays, etc. • Build relationships with buyers and support departments at customer, works with KAM to recommend growth plans, execute plans, assist with tactical issues such as PO's, cost changes, contract execution and ensuring retail/merchandising execution. • Develop and leverage relationships with key influencers and decision makers in assigned customers. • Sell displays, period promotions, present business reviews, and new item introductions. • Build and present product distributions based on previous performance using the customer scan data. • Present pricing disparities in assigned customer based on client recommendations; achieve parity pricing inline and vs. competition. • Take weekly photos based on client request and needs. • Acquire weekly pricing for clients based on their product (s). Client Quota Achievement o Meets or exceeds Client's goals for sales, distribution, share, pricing, shelving, and promotional volume o Launches strategies to pursue new opportunities Client KPI's Achievement Implements retailer headquarter calls and penetrate key positions at the retailer to: o Achieve sales goals by managing and maximizing manufacturer marketing and promotional funds while staying within financial guidelines o Ensure that all retail pricing and indirect order guides within the division is updated by regularly correcting discrepancies o Secure Client approved schematics for all Clients' brands by providing direction and communication to our schematic, reset, and retail departments o Ensure incremental sales through distribution of new products and maintenance of existing SKU's o Collaborate with category management team to develop retailer presentations by using database rationale such as SKU optimization, efficient promotion causal data, and lift analysis o Manage accounts to achieve the targeted ACV on Innovation Business / Category Reviews o Builds and maintains effective client and retailer relationships in order to ensure customer access and client perspective that we are connected and engaged with key stakeholders o Demonstrates sales accomplishments and areas of opportunity by developing sales presentations for Customers and Clients o Implements Customer HQ Calls and demonstrates an ability to penetrate key positions at the retailer o Offers strategic input pursuant to annual business plans, problem solving, ongoing customer management. Finds the intersection of retailer and client objectives and drive win/win scenarios Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel is not an essential duty and function of this job Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience - 2-4 years in sales or retail experience and knowledge of CPG industry Experience managing multiple projects simultaneously Knowledge and experience with designated customers preferred Skills, Knowledge and Abilities - Excellent written communication and verbal communication skills - Ability to motivate and inspire - Good interpersonal skills - Demonstrate conflict management skills - Excellent decision-making skills - Ability to exercise sound judgment - Ability to work effectively with management - Ability to ensure a high level of service and quality is maintained - Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers Environmental & Physical Requirements Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs. Additional Information Regarding Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law. Not ready to apply? Connect with us for general consideration.

Job Description We area an orthopedic medical office looking to hire a dependable, energetic teammate who knows the importance of being the first person our patients meet. Our staff play a key role in representing our practice within the community. The ideal candidate must be friendly and confident with excellent customer service skills. This position alternates between call center and check in desk. Check In Duties and Responsibilities: Greeting patients professionally both in person and on the phone Quickly answering or properly referring to questions and issues Optimizing provider schedules and patient satisfaction with efficient scheduling Notifying providers of patient arrivals Comforting patients by anticipating anxieties and effectively answering questions Ensuring availability of treatment information by retrieving and updating patient records Verifying financial records and collecting patient charges Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders Patient check-in and check-out Schedule return appointments Collect co-pays and deductibles Maintain and balance a cash drawer Obtain benefit information from third party payers Chart preparation for physicians Call Center Duties and Responsibilites: Answers and triages inbound calls in a high volume call center. Assists patients and caregivers with various inquiries and provides general assistance to other callers in a timely manner. Receives and forwards patient requests to appropriate clinical staff in a timely manner. Enters patient information into the electronic health records (EHR) system. Recognizes and escalates complex issues to the Call Center Team Lead or Manager for guidance. Maintains up-to-date knowledge of physician and provider schedules, clinic updates, business office protocols, etc. Performs other duties as assigned.

Essential Job Functions handles all facility issues including supplies, coffee, paper products Handles removals, disconnects and reconnects as notified by collections and customer service Creates project and sends certified letters to customers Files all documents and uploads pertinent data into SalesForce Creates required relevant documents and then mails to customers Scans and sends returned customer documents to the CPA Assign unreceived documents to field representatives to retrieve manually Create a daily route for field representatives to follow and monitor performance Utilize company vehicle tracking software to make sure all proper stops were made by field representatives Track all required documents via salesforce and personal tracking spreadsheet Send reports to Chief Customer Officer weekly and to others as requested Essential Job Functions Position handles all facility issues including supplies, coffee, paper products Handles removals, disconnects and reconnects as notified by collections and customer service Creates project and sends certified letters to customers Files all documents and uploads pertinent data into SalesForce Creates required relevant documents and then mails to customers Scans and sends returned customer documents to the CPA Assign unreceived documents to field representatives to retrieve manually Create a daily route for field representatives to follow and monitor performance Utilize company vehicle tracking software to make sure all proper stops were made by field representatives Track all required documents via salesforce and personal tracking spreadsheet Send reports to Chief Customer Officer weekly and to others as requested Competencies Able to work independently and prioritize work load Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail Ability to accurately type 45 words/minute Ability to adapt in a fast paced, changing environment Ability to communicate effectively and professionally over the phone and through email with both customers and internal staff Team player attitude a MUST! Education/Experience Two years of customer service/support experience Knowledge of Microsoft Outlook is required Excellent written and verbal communication skills required Excellent customer service experience and skills are required Excellent PC skills including excel and word Salesforce is a plus; but not required Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Skills & Requirements Competencies Able to work independently and prioritize work load Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail Ability to accurately type 45 words/minute Ability to adapt in a fast paced, changing environment Ability to communicate effectively and professionally over the phone and through email with both customers and internal staff Team player attitude a MUST! Education/Experience Two years of customer service/support experience Knowledge of Microsoft Outlook is required Excellent written and verbal communication skills required Excellent customer service experience and skills are required Excellent PC skills including excel and word Salesforce is a plus; but not required Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favourite sports teams and competitions. How do they use it? Media outlets add a little magic to their coverage with our stats and graphics packages. Sportsbooks can offer better predictions and more accurate odds. The world's top coaches are known to use our data to make critical team decisions. Sports commentators can engage with fans on a deeper level, using our stories and insights. Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine. We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience! Responsibilities: As a successful Customer Success Manager at Stats Perform, you'll be responsible for ensuring the success of Stats Perform's customers within your assigned portfolio of accounts. You will act as a trusted advisor, fostering strong customer relationships, driving product adoption, and ensuring long-term customer retention. You will be working to ensure customers achieve their desired business outcomes by effectively adopting and maximizing value from their licensed products and realising a return on their investment with Stats Perform. With your knowledge of your customers' business, the sports industry and knowledge of Stats Perform products you will be responsible for ongoing engagement, proactive account management, and partnering with cross-functional teams to drive customer satisfaction and loyalty. You will leverage data and insights to optimize the customer experience and drive continuous improvement across the entire customer journey. As a Customer Success Manager, you will: Own the relationship with assigned customers, focusing on increasing product adoption, supporting renewals in collaboration with the sales team, and ensuring overall customer satisfaction. Establish and maintain relationships with key stakeholders across the customer organization, driving account strategy and growth. Understand customer's business objectives to anticipate their needs and develop appropriate strategies, including identifying upsell opportunities. Conduct regular business reviews with customers to assess account health, ensuring adoption, benchmarking, and best practice alignment based on agreed KPIs. Monitor potential risks to account health and take pre-emptive actions to mitigate churn. Gather and analyse customer feedback on product usage and adoption, providing actionable insights. Collaborate with internal stakeholders and actively participate in product roadmap discussions, sharing customer insights to align product enhancements with customer needs and strategic objectives. Serve as the customer's advocate, ensuring their voice is represented in discussions with internal teams and that their concerns are addressed. Manage customer escalations and provide regular updates on key support activities and issue resolution. Partner with Technical Success Managers to manage the technical health of customer accounts, coordinating activity on technical queries and collaborating on the preparation of technical insights for customer review meetings. Deliver regular updates on the performance and success management of your customer portfolio. Partner with internal teams to develop case studies, customer success stories, and testimonials based on client experiences. Play an active part within the global Customer Success team, sharing best practices, lessons learned, and strategies for driving customer success. Required Qualifications: Bachelor's degree in business, marketing, or related field. Fluent in both written and spoken English. Strong sporting knowledge. Experienced in reviewing, and verifying, customer contracts and deliverables. 3+ years of Customer Success or related experience with a proven track record of success working with enterprise-level clients. Strong communication skills with the ability to communicate effectively with customer and internal stakeholders, including executive leaders. Ability to collaborate with technical teams and assess the technical health of customer accounts. Experience in advocating on behalf of your customer, in an empathetic and customer-centric way. Experience in working cross-functionally with product, marketing, sales and support functions to deliver a seamless customer experience. Demonstrated ability to manage time and the priorities of multiple clients simultaneously, without compromising quality. Ability to use data to monitor account health and identify areas for intervention. Experienced in the delivery of regular account performance and success reports. Ideally a passion for sports and desire to impact the way these sports are managed and consumed Desired Experience: High technical aptitude, with a familiarity of data delivery methods such as XML and Restful API preferred Knowledge of the sports industry specifically in areas of data analytics, data in sports media or data driven team performance. Existing knowledge of Stats Perform's Media and Tech and Data Feeds products and how they align to customer needs and objectives. Additional language capabilities are seen as a positive. Why work at Stats Perform? We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution. We take care of our colleagues We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,' and flexible working schedules. We pull together to build a better workplace and world for all. We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups. Diversity, Equity, and Inclusion at Stats Perform By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization. QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events) Minimum of two (2) years of experience driving operational goals Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Proficiency in web-based applications and computer systems, including Microsoft Office Knowledge of safety protocols and service deliverables Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently Excellent oral and written communication skills PREFERRED QUALIFICATIONS (NICE TO HAVE): Law enforcement, military and/or contract or proprietary security services experience Experience managing a dispersed workforce in a multi-location operation Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. C15802 Requisition ID 2025-1475311

Retif Oil & Fuel is one of the largest fuel and lubricant distributors in the Southeast. We have proudly served our community since 1965, and we look forward to continued growth. At Retif, we are delivering energy to build communities. We all work together to grow our annual gallons sold to allow for us to impact our communities by creating new job opportunities. We specialize in delivering energy. If you want to belong to a team that does that well every day, this might be the role for you. Our customers are in industries like transportation, construction, marine, and retail. If you have experience working with this type of customer - or want that experience - this role may be a great fit. You will love it here if you value: Trust - When we say we're going to do something, we do it. Team - Our players are the most important part of who we are. Fun - We find a way to enjoy what we do every day. Make an Impact - We positively affect our customers, co-workers, and community. Learn and Evolve - We seek the best way, and we adapt. You'll love coming to work every day if you get, want, and have the capacity to: Lead and manage the customer care team with a high level of team accountability Handling emails from sales team, facility team, credit team, and customer orders Assist sales team with pricing, order history, and equipment issues Assist facility team with equipment pick up/drop off and tracking tags for customer orders Assist credit team with credit application review notes Manage and complete all tasks tied to customer orders Requirements The best candidate will have the following qualifications: Bachelor's degree in business-related field preferred Minimum 2 years in management role Excellent written and verbal skills Computer skills: Word, Excel, Outlook Additionally, while performing duties, the employee is required to sit, stoop, lift up to 15 pounds, type, communicate effectively, manage conflict, work evenings and/or weekends, attend remote meetings, and travel. In the performance of respective tasks and duties, the employee is expected to: Successfully perform quality work within deadlines with or without supervision Interact professionally and confidently with other employees, customers, and contacts Work effectively as a team contributor on all assignments Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations At Retif, we offer our employees several fantastic benefits. These benefits include: 401(k) Retirement Plan Paid time off Paid holidays Medical Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Company paid disability insurance Company paid life insurance Company paid AD&D insurance And more! This job description is not a contract of employment. The duties and responsibilities can change at any time at management's discretion. Retif Oil & Fuel is an equal opportunity employer. M/F/Disability/Veteran/Sexual Orientation/Gender Identity

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION: We are seeking a dependable and proactive Assistant Office Manager who is eager to learn and grow within our company. The ideal candidate will possess strong administrative skills, attention to detail, and the ability to multitask in a fast-paced setting. This role is essential for maintaining the day-to-day operations of the office and supporting the Office Manager in various tasks, with a primary focus on simple yet impactful sales and service activities. If you are someone who values simplicity in their duties and is willing to learn and adapt, we encourage you to apply. RESPONSIBILITIES: Find prospects and identify new business opportunities. Prepare and quote prospects, ensuring accurate and competitive pricing. Close prospects by following up on leads, negotiating terms, and finalizing contracts. Actively listen to understand customer needs and provide appropriate solutions. Effectively solve customer problems and provide timely resolutions. Demonstrate patience throughout every interaction with customers. QUALIFICATIONS: Strong written and verbal communication skills. Attention to detail and problem-solving skills. Ability to work independently and as part of a team. Knowledge of sales processes and customer relationship management (CRM) tools. Professional demeanor and appearance. Dependable and eager to learn new skills.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1200 S Clearview Pkwy Suite 1146 Location: USA TJ Maxx Store 0635 New Orleans LAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Job Description Inside Technical Sales agents are brand ambassadors for high performance clean energy technology, and the first and last contact with solar owners looking for support and expansion. You'll receive and make inquiries with home and business solar owners that are interested to improve or repair their technology. You'll have the opportunity to earn base salary plus commission while you help build the next generation of clean energy systems! The position with work with solar energy, energy storage, electric vehicle charging, smart electric panels, technology upgrades, and creative solution design on the fly. We believe in hiring the best, and providing a flexible schedule and job independence to encourage innovation. Help your team grow, and improve your own skills with easy access to colleagues, team leaders, and managers. Every perspective is unique and we value new insight and ideas. Training is provided, along with great company benefits, including the knowledge that your work goes into helping your community be more resilient! Why Solar Alternatives? We believe in doing well by doing good! Solar Alternatives' mission is to help our neighbors save money and secure a sustainable energy future with the best technology available. If you can represent a high-technology product with purpose and value, then you may have a rewarding future in solar energy. Solar Alternatives specializes in Solar Energy, Standby Power, and Energy Efficiency, and in creating opportunity for those with the drive to set and achieve ambitious goals. We believe in recruiting, training and developing individuals with the attitude to help clients and succeed. Requirements Excellent communication skills - Persuasive & Friendly (Retail experience a PLUS) Customer service or call center experience helpful (This is an outbound role) Organized and goal-minded with phone calls and email Help explore and find solutions to common problems Keep project data organized and updated in company CRM tool Initiate and support service sales process for the rest of the team Consistent work schedule and availability Stay sharp, professional, and bright eyed with all prospects Benefits Advanced product and sales training to ensure success Unlimited earning potential, with commission and bonuses Top performers earning $60k-70k+ per year with unlimited earning potential Two weeks paid leave, plus 7 bank holidays Use of professional company tools including customized CRM and VOIP system Qualified leads from the best sources available The peace of mind that comes with offering only best in class products, installation, and services Health insurance, vision, dental benefits standard 401K with company match

Job DescriptionMR ROOTER PLUMBING OF NEW ORLEANS AND BATON ROUGE is looking to hire a FULL-TIME PLUMBING FIELD SERVICE MANAGER. ARE YOU READY FOR THE NEXT LEVEL? ARE YOU LOOKING FOR CAREER GROWTH AND HIGH EARNING POTENTIAL ? This position earns a competitive combined salary and commission based bonus pay. Our management team also receives EXCELLENT BENEFITS, including a COMPANY VEHICLE, 401(K) plan, HEALTH BENIFITS INCLUDING VISION AND DENTAL, PAID TIME OFF!!! Here at MR. ROOTER, we pride ourselves on maintaining a SUPPORTIVE, TEAM-ORIENTED WORK ENVIRONMENT. We look out for each other and have open lines of communication between employees and management. Our company culture recognizes and rewards performance, ability, and hard work. Additionally, we offer our employees TOP PAY, PAID TRAINING, ASSISTANCE WITH OBTAINING A PLUMBING LICENSE, ANNUAL CONTINUING EDUCATION, EXCELLENT BENEFITS, JOB SECURITY, AND OPPORTUNITIES FOR CAREER ADVANCEMENT. As our Plumbing Field Service Manager, you facilitate a team atmosphere through example and attitude. You hire and develop technicians at all levels of licensing in accordance with our service program. With company objectives in mind, you conduct daily technician check-ins to evaluate the mindset of your team members as well as reinforce company processes and maximize training opportunities. You further the sales skills of your team by demonstrating product knowledge and use of the company's approved sales approach. Proudly, you report to management the accomplishments of your team and their current weekly goals and objectives. When interacting with our customers, you apply a positive attitude in all interactions adhering to the expectation of exceptional service. You gladly meet with current and potential customers to evaluate their needs. With clear and concise communication, you present options for plumbing repair, service, or replacements. Additionally, you maintain communication with all customers, ensuring their complete satisfaction that you and your team provide. QUALIFICATIONS Relevant experience in all aspects of plumbing service Customer service skills and sales savviness Leadership ability Strong reading, writing, and basic mathematical skills Proficient in Microsoft Office suite (Excel, Word, PowerPoint) Experience with ServiceTitan or similar invoicing software is a plus! 2 YEARS OF PROVEN MANAGEMENT OR SALES EXPERIENCE IN PLUMBING IS PREFERRED, BUT MULTIPLE FACTORS WILL BE CONSIDERED. Can you easily build a good rapport with clients? Are you results-oriented? Do you have exceptional troubleshooting skills with the ability to efficiently resolve issues? Are you a team player? Can you achieve challenging goals and objectives on a regular basis? Are you positive and professional? Do you enjoy mentoring others? Can you effectively prioritize multiple tasks? Do you have excellent communication skills, including the ability to explain technical information in layman's terms? If so, you might just be perfect for this Plumbing Field Service Manager position!

Store - N. ORL-METAIRIE, LADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Requirements Excellent communication skills - written, verbal and listening Organizational skills Self-motivated Detail oriented Proactive in problem solving Pride in getting work done accurately and timely Ability to multi-task Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Automotive Service Manager / Leadership Opportunities Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk! Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven. Our Automotive Service Manager Essential Duties Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Prepares and administers a monthly, annual operating budget for the service department. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. Understands and ensures compliance with manufacturer warranty and policy procedures. Holds weekly department meetings. Monitors technicians' daily productivity reports and corresponding payroll records. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Serves as liaison with factory representatives. Input pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. Maintains safe work environment. Maintains a professional appearance. Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs. Microsoft office suite (Teams, Outlook, Excel) X-Time/Dealer FX Dealertrack Other tasks as assigned. The Chosen Candidate should have; A successful record of accomplishment within the industry. Leadership skills Excellent customer service skills. (CSI / Customer Experience) Outstanding communication skills, both verbal and written. The ability to work well in a process driven environment. Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance License/Certification: Driver's License (Required) Benefit Conditions: Waiting period may apply We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Automotive Service Manager / Leadership Opportunities Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk! Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven. Our Automotive Service Manager Essential Duties Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Prepares and administers a monthly, annual operating budget for the service department. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. Understands and ensures compliance with manufacturer warranty and policy procedures. Holds weekly department meetings. Monitors technicians' daily productivity reports and corresponding payroll records. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Serves as liaison with factory representatives. Input pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. Maintains safe work environment. Maintains a professional appearance. Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs. Microsoft office suite (Teams, Outlook, Excel) X-Time/Dealer FX Dealertrack Other tasks as assigned. The Chosen Candidate should have; A successful record of accomplishment within the industry. Leadership skills Excellent customer service skills. (CSI / Customer Experience) Outstanding communication skills, both verbal and written. The ability to work well in a process driven environment. Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance License/Certification: Driver's License (Required) Benefit Conditions: Waiting period may apply We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description What We Offer PAY: $65,000 - $80,000 base salary Negotiable base salary + robust incentive bonus structure: Total compensation over $100,000 / per year Company supplied, new and safe, take it home, super-cool company truck 100% Paid Medical Insurance for employee coverage Dental, vision, life insurance, short-term and long-term disability New technology, including iPhone, iPad & access to integrated software 401k Plan with a 4% company match The Big Task You will build and lead an ideal service department with the best in the business working with you. Key Sub Tasks Hire, train, and improve the field technicians Help your team achieve all KPIs and Metrics to achieve planned performance Bring more energy than you take, because you will set the tone every day for the entire department Inspire technicians to hit their goals Train, develop, and hold your team accountable to exceptional performance standards Desired Skills and Experience Must have prior experience as a Sales or Service Manager Possess the ability to inspire both personal and professional growth in our team members Ability to provide unparalleled customer satisfaction Ability to drive team performance to achieve all business goals and objectives Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment Who We Are “For Fast Relief, Call Keefe!” Mr. Keefe started as a tradesman in a van, right here in New Orleans. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, APPLY TODAY! EOE

Full-time Description The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are achieved. Primary Responsibilities Safety: The service manager is responsible for executing the company's behavior-based safety program in their branch. This includes assuring all technicians are adequately trained and equipped to perform their job duties safely each day. The service manager monitors leading indicators of workplace safety (including employee safety interactions, site safety inspections and jobsite hazard analyses) to assure that each employee is focused on elimination of unsafe conditions and prevention of unsafe acts. Human Resources: The service manager is responsible for assuring adequate staff is deployed to support the delivery of break-fix service and projects (including heavy maintenance & equipment installations/rollouts). This includes engaging with their Service Director and the Human Resources department in recruiting, hiring, retention, employee development and performance management. The service manager shall assure employee technical proficiency is maintained through active monitoring of service quality & customer satisfaction, and through engagement with the Service Training and Technical Services teams. Operations: Through direct supervision of technicians and close collaboration with their Dispatcher, the service manager shall oversee branch activities on break-fix and project work to assure that each is performed efficiently and in accordance with customer quality expectations. The service manager participates directly in planning new equipment installations, often in coordination with their service director, project manager, national service accounts and/or their regional salesperson. In addition to new equipment installations, other assigned service projects will occur that will require the Service Manager to lead and coordinate project fulfillment based on timeliness, quality and efficiency. In collaboration with regional salespeople, the service manager assures transparent & timely communication with key customers and acts as an escalation point when needed for resolving customer issues. Financial: The Service Manager is responsible for the profitability of the service department of the designated branch. They manage service operations in the branch to assure efficiency and achievement of budgeted margins. Since efficient operation of the service branches is heavily dependent on the support of the Customer Care Center and service dispatch, the service manager works closely with the CCC and Dispatch to assure that work orders are created accurately, and technician dispatch is conducted effectively. The Service Manager monitors service billing throughput and quality to assure service invoicing supports branch billing objectives. People: Schedule and facilitate monthly safety meetings with technicians. Complete targeted number of safety interactions with technicians. Prioritize service technician retention and recruitment to maintain capacity to support customer's break-fix and project requests. Provide candidate leads to corporate recruiters. Monitor technician performance and adherence to company policies. Apply progressive discipline when warranted for attendance issues and other violations of company policy. Manage technician training and manufacturer certifications, in coordination with service training department. Oversee development & validation of technician skills to advance their tech level. Coach/mentor technicians to develop their customer service skills, teamwork & leadership attributes. Identify and develop candidates for lead tech roles and future service managers. Observe branch/technician morale and take action to assure favorable employee satisfaction with working conditions. Customer: In coordination with Dispatcher, monitor service level achievement (as measured by response time, first-time fix and resolution time of work orders requiring revisit). If performance is below plan, work with Dispatcher to identify cause and implement corrective action. Monitor quality (workmanship) of the work performed by technicians, using first-time fix, recall requests and customer feedback to identify improvement opportunities. Assure completed work orders are accurate when passed to the billing team. Conduct meetings with key customers at least quarterly to maintain positive relationships. Company: Participate in periodic calls (“Ops meetings”) with Sales and Project Managers to assure alignment between project schedules and technician workload. Collaborate with Sales, Regional Estimator & Regional Service Director to assure project pricing is aligned with profitability targets and local market economics. Submit revenue forecasts weekly for consumption by executive management. Monitor cost of service delivery to assure technician labor hours paid are effectively utilized in revenue-producing activities. Ensure high level of parts management accuracy, such as service vehicle inventory accuracy and service parts logistics (parts requests and reverse logistics of returned parts). Participate in periodic service metrics review calls with Dispatcher and Service Director to maintain positive results on Service KPIs. Requirements College degree or equivalent work experience 3 Years of retail or commercial petroleum equipment service and/or installation experience preferred, or 3 years in an industry providing equipment service with skilled technicians Minimum of 2 years of Management or Supervisory experience Must be able to successfully manage and complete a high volume & variety of tasks simultaneously Must possess proficiency using Microsoft Office, including Word, Excel, Outlook Ability to travel; must have a valid Driver License Must have strong communication skills, good interpersonal skills and strong customer satisfaction orientation. Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company Physical Requirements: Ability to repetitively lift, carry, push, pull up to 50 pounds, frequent bending, stooping, standing 8-10 hours per day. Physical Requirements: Ability to repetitively lift, carry, push, pull up to 50 pounds, frequent bending, stooping, standing 8-10 hours per day. JF Petroleum offers: Competitive pay 401(k) with company match Paid time off Paid holidays Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability Life insurance-company provided Bonus program eligibility Paid training for field personnel Uniforms provided for field personnel Relocation Assistance will be considered for qualified candidates *JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

Responsibilities * Supervise and/or perform maintenance service requests including electrical, plumbing, carpentry, HVAC and heating systems, appliances, flooring, windows and window treatments, roofing, fireplaces, ceiling fans, walls and ceilings, locks, stairs, and other physical structures * Develop standards for the cleanliness and overall appearance of the property * Directly supervise Service Technicians and Groundskeeper * Oversee vendors required to maintain the property * Delegate and complete resident work orders in a timely manner * Be available to work on an on-call basis, including weekends and nights Experience * Minimum three (3) years maintenance experience in the multifamily industry * 1-2 years supervisory experience * Refrigeration certification (type 2 or universal) * CPO certification (if required in the state and location applied) * HVAC (Required) * Valid drivers license and dependable transportation Physical Requirements * To work outdoors in the climate of the region that the property is located. * To be able to safely use manual and power tools weighing up to 40 pounds * To be able to safely carry, set-up and climb ladders and sections of scaffolding weighing up to 125 pounds, which reach heights of 40 feet * To assist in the safe and proper transportation and set-up of appliances, furniture, building materials, tools, supplies, and equipment up to 250 pounds. Such transportation will require the use of hand trucks and may necessitate the climbing of flights of stairs. About us Allegiant-Carter Management (a Carter Funds Company), is a Tampa, FL based professional property management company, servicing multifamily communities in the Southeast U.S. Backed by over 200 years of real estate experience, Allegiant-Carter Management expertly manages high-quality multifamily properties providing concierge-like services in beautifully maintained communities our residents are happy to call HOME. What we can offer * Competitive compensation * Excellent benefits package including medical, dental, vision and other ancillary products * Retirement savings 401(k) plan * Generous holiday and vacation package * Professional development assistance

At OnPath Credit Union, we share a passion for delivering exceptional service. Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success. If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you! Voted eleven years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer: Competitive Compensation Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan Paid Vacation, Wellness, Sick Time, and more! Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are. We are looking for a Mortgage Servicing Supervisor to join our team! The salary range for this position is $55,000 to $75,000 based on skills and experience. This position is classified as On-site. SCOPE: As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that in partnership with the surrounding departments, provides cost effective financial services for the benefit of our members who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our members and to each other. We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve. PRIMARY FUNCTIONS: The Mortgage Servicing Supervisor is responsible for leading the mortgage servicing team to ensure the accurate, compliant, and efficient administration of the credit union's mortgage portfolio. This position oversees all aspects of mortgage servicing, including payment processing, escrow management, payoff transactions, investor reporting, and member support, while maintaining a high level of service quality and regulatory compliance. Major Duties and Responsibilities: Supervise the daily activities of the Mortgage Servicing team, ensuring accuracy, efficiency, and compliance in all servicing functions. Lead, mentor, and train servicing staff to promote a collaborative and high-performing culture. Oversee posting of mortgage escrow payments, escrow analysis and disbursements, ARM adjustments, and loan payoffs. Oversees and supports timely, accurate responses to member servicing requests, ensuring all interactions reflect the credit union's commitment to exceptional member experience. Utilize Symitar to monitor system integrity, reconcile accounts, and resolve discrepancies. Ensure compliance with RESPA, CFPB, Fannie Mae, Freddie Mac, FHA, VA, and USDA servicing standards. Coordinate with Accounting, Collections, and Mortgage Operations to maintain data accuracy and process alignment. Recommend and implement process improvements to enhance efficiency and member experience. Experience: 5+ years of mortgage servicing experience, including 2+ years in a leadership or supervisory capacity. Strong working knowledge of Symitar core processing system (required). Understanding of escrow administration and mortgage regulatory compliance. Ability to lead and motivate a team while maintaining accuracy under deadlines. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Experience with Empower LOS or other mortgage servicing integrations. Familiarity with credit union operations and secondary market servicing. Education/Certifications/Licenses: A high school degree required. Bachelor's degree in Business, Finance, Accounting, or related field preferred. Interpersonal Skills A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers. Other Skills Ability to lead and motivate a team while maintaining accuracy under deadlines. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). ADA Physical Requirements Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Disclaimers Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OnPath FCU is an EOE/M/F/Disability/Veteran