Customer service manager jobs in Ocala, FL - 366 jobs

An industry leading organization in the Industrial Manufacturing Industry is seeking a Plant Manager based in the greater Gainesville, FL area. Candidates Must Have: Bachelor's degree in engineering or related technical field of study Minimum 5 years' experience in a Manufacturing Operations management role with proven P&L leadership Strong background in a manufacturing environment involving large, fabricated metals Proficiency in establishing and maintaining high safety and quality standards

Director of Customs House Brokerage (Licensed) is responsible for overseeing U.S. Customs compliance and related actions and procedures of both our corporate offices and surrounding branches as well as Business Development in CHB services for the organization. Director of Customs House Brokerage (CHB) responsibilities and essential job functions include, but are not limited to the following: Responsible for the profitability and performance of the CHB Division Principal corporate license holder for the business responsible to U.S. Customs and Border Protection Responsible for developing and overseeing a diverse portfolio of solutions that address areas of trade compliance for companies seeking to import or export their products Oversee the full compliance and U.S. Customs regulations for all branches Manages the custom entry team and consulting team Manages processes for auditing clients' documentation, and customs entries Expand our customer base to ensure continuous growth in revenue by way of customer spend and margin Maintenance of existing compliance procedures and review for any improvements or changes Increase service offerings through business development and prospecting potential clients Motivate others by example and encourage their development by setting a positive example and productive work environment that fosters learning Implementation and training of any customs software or updates to any compliance systems Primary point of contact for customs and other regulatory agencies Qualification, Knowledge, Skills, and Abilities: Bachelor's Degree in related field of study preferred Practicing U.S. Customs Broker License Required Minimum of 5-7 years of Customs regulations, Customs clearance, and Customs brokerage Minimum of 5-7 years of management experience supervising teams in multiple branches Demonstrated knowledge of Title 19 CFR, Harmonized Tariff Schedule, and ACE Entry Summary Business Rules and process Document Demonstrated record of success in performing in an environment of change, maintaining effectiveness while managing multiple and shifting priorities The ability to communicate clearly and persuasively via email, verbally, and in presentations, tailoring your messaging to the appropriate level of audience Excels in high stress situations with Senior and C-level executives with the ability to not only present clearly but also effectively overcome objections with skillful persuasion using data-driven negotiation and tact Strong organizational skills with ability to manage deadlines and prioritize workload, and make adjustments to meet business needs Ability to work in a blended role of operations and sales in an office environment Manages complex transactional or emotional customer situations promptly and professionally meeting commitments for service and assistance Ability to communicate complex concepts in easy-to-understand terminology Contributes to building a positive team spirit and puts success of team above own interests Ability to read, write, and speak English fluently Ability to travel to meet the demands of training and customer expectations Industry expert in international freight forwarding focused on high volume accounts Proficient in Cargowise Software System Proficient in Microsoft Office Suite

City Wide Facility Solutions Orlando is a management company specializing in janitorial and building maintenance services tailored to meet the unique needs of commercial businesses. By providing dedicated Facility Solutions Managers (FSMs) as single points of contact, City Wide handles vendor management, quality control, and problem-solving, ensuring client satisfaction and operational efficiency. The company partners with skilled service providers to deliver specialized and consistent results. Acting as an extension of the client's management team, City Wide ensures clean and safe facilities while enabling businesses to focus on their core priorities. Role Description This is a full-time on-site role for a Night Manager located in The Villages, FL and surrounding counties. The Night Manager will oversee the quality and reliability of facility services during evening hours, ensuring the execution of janitorial and maintenance tasks. Responsibilities include managing service providers, conducting facility inspections, addressing client needs, providing operational support, and ensuring compliance with established service standards. The Night Manager plays a crucial role in maintaining high-quality service delivery for clients. Qualifications Skills in vendor management, task delegation, and overseeing operations Experience in conducting quality control inspections and resolving client concerns Strong communication, problem-solving, and organizational skills Knowledge of janitorial services, safety protocols, and compliance standards Proven ability to work effectively during night shifts in a fast-paced environment Proficiency in basic computer skills and reporting systems Previous experience in facility management or a related field is highly valuable High school diploma or equivalent; additional training or certifications in facility management is a plus

Global Online Partners™ is a provider of online outsourcing services for SAP Partners. The company is oriented to offer innovative and flexible forms of delivery, as an alternative to traditionally on-site SAP consulting services. Focused primarily on the SAP Ecosystem, Global Online Partners™ arises as an independent and differentiated companion of SAP, providing a selection of private-label services to the SAP Partners, intended to increase its capabilities to better serve their own customers. ************************************ Job Description The Client Delivery Manager serves as primary point of contact for Cloud Customers of Enterprise Cloud Services, mainly focusing on HANA Enterprise Cloud (HEC), S/4 HANA private cloud edition, S/4 HANA Cloud extended Edition, HANA Enterprise Cloud advanced Edition and Cloud Application Services (CAS). The Client Delivery Manager drives end-to-end customer engagement from signature onward, particularly customer on boarding, continuous service delivery, release and maintenance project initiation, architecture and governance coaching, relationship management, and renewal initiation. Beside that the Client Delivery Manager is expected to maintain customer satisfaction through issue mitigation and escalation management, to build strong relationships with key customer stakeholders and helping customers maximize the value of their partnership. Additionally, the Client Delivery Manager bears commercial responsibility for the engagement and creates up sell opportunities. MAIN RESPONSIBILITIES · Engagement Management · Conducts regular / quarterly business review meetings with the customer to discuss the service quality · Delivers a quarterly balanced scorecard with KPI's to ensure overall customer satisfaction (performance review) · Proposes and discusses improvement potential · Conducts service and business planning meetings to understands customer business needs explains aspects of SAP's overall cloud strategy and the growing portfolio: to ensure adoption of S/4HANA and cloud standardization and to drive transformation towards SAP Cloud Solutions Qualifications · +10 years of work experience · Excellent customer focus / Networking / Relationship Building · Results-driven / Self-organized / Decision making · Knowledge of one or more functional business processes (Logistic, Finance, etc.) · Project Management Fundamentals · Strategy Consultant · Lean Fundamentals · ITIL knowledge and skills are beneficial (Foundation Level) · Infrastructure know-how and technical understanding · Understand Cloud business and SAP Cloud models / solutions / operation processes · Technical and application expertise for different cloud solutions (min. HEC & S/4 HANA) · Understanding of escalation handling and procedures · Excellent knowledge of English language, written and oral. Additional Information Demonstrable experience in the Information Technology industry in the areas of project management and strategy consulting. Good understanding of the dynamics of the SAP solutions.

✨ Now Hiring: Luxury Spa Sales & Client Experience Manager ✨ 💼 $100K+ Earning Potential | High-End Wellness Spa | Paid Training & Perks Compensation: $3,000/month base salary + performance-based commission On-Target Earnings (OTE): $100,000+ per year Job Type: Full-Time or Part-Time | Flexible Schedule Location: In-person (Travel to nearby spa locations required) Weekend Availability: At least one weekend day required Step Into a Leadership Role Where Sales Meets Luxury Wellness We're looking for a dynamic and results-driven Sales & Client Experience Manager to lead the front-end operations of our luxury spa. In this high-impact role, you'll drive revenue, enhance the guest experience, and support our growth across multiple locations. If you thrive in a fast-paced, high-touch environment where performance is rewarded and leadership is valued, this is your moment. Why Join Us? ✅ $100K+ Earning Potential - Base salary plus uncapped commission ✅ Paid Training - We invest in your success from day one ✅ Gas Reimbursement - For travel to nearby spa locations ✅ Growth-Driven Culture - Advance your career in a growing luxury brand ✅ Employee Discounts - On top-tier skincare products and spa services What You'll Do Lead day-to-day sales operations and team performance at the front desk Deliver exceptional client service while meeting and exceeding revenue goals Drive membership, product, and treatment sales with confidence and professionalism Coach and mentor team members on sales, service, and CRM best practices Manage scheduling, appointment flow, and client communication Handle client concerns and ensure every visit is seamless and elevated Analyze sales KPIs and create action plans for continued growth Collaborate with marketing to align promotions, events, and campaigns Who We're Looking For Proven background in sales or business development (spa, luxury retail, or hospitality preferred) Strong leadership skills with the ability to inspire and motivate a team Confident communicator who thrives in a client-facing, high-end setting Driven by goals, performance, and results Familiar with CRM software, scheduling systems, and client management tools Must have reliable transportation and the flexibility to work at least one weekend day Compensation & Perks 💰 Base Salary: $3,000/month 📈 Uncapped commission - The more you sell, the more you earn 🧠 Paid onboarding and training ⛽ Gas reimbursement for travel between nearby spa locations 💎 Staff discounts on luxury skincare and treatments 🚀 Career advancement in a fast-growing, high-end wellness company Ready to Elevate Your Career? If you're passionate about luxury, driven by results, and ready to lead, we want to hear from you. 📩 Apply now with your resume, contact number, and email. 📧 After applying, send a quick follow-up including: Your earliest available start date Your daily sales goal (numeric) A brief summary of your sales and leadership experience Make wellness your career-and success your lifestyle. Apply today.

Are you on the lookout for an entry-level job that lets you unleash your customer service skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time Customer Service Rep - Call Center Associate to see not only yourself but also your career soar! WHAT'S IN STORE FOR OUR CUSTOMER SERVICE REP - CALL CENTER ASSOCIATE? In this entry-level customer care position, you start earning a competitive wage of $14 per hour and after 60 days you'll receive health, dental, vision, life, long- and short-term disability, critical illness, and accident insurance as well as First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay! WHAT'S NEEDED FROM THIS ENTRY-LEVEL CUSTOMER CARE JOB? You're vital in maintaining our customers' happiness and satisfaction with their services! Monday through Friday from 8 AM to 5 PM, you answer phone calls with your upbeat, positive attitude and proactively solve any issues or concerns that arise. You also book appointments while educating customers on any services they might need. Finally - you have an entry-level job that you love and our clients have a representative that they can count on! WHAT REQUIREMENTS MAKE YOU THE PERFECT FIT? High school diploma OR equivalent Basic computer skills Reliable transportation Scheduling experience is a plus but not required for this entry-level customer care position. WHY BE EXCITED TO JOIN MUNN'S AIR CONDITIONING & HEATING? Whether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to our motto of "Consider It Done". We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years. We hope you join us and become our essential Customer Service Rep - Call Center Associate! Location: 34731

Job Purpose: - The Customer Service Representative Lead at LIFESTREAM BEHAVIORAL CENTER is responsible for overseeing and guiding the customer service team to ensure the delivery of exceptional service to clients. This role involves managing daily operations, implementing service strategies, and acting as a liaison between clients and the organization to enhance customer satisfaction and operational efficiency. Key Responsibilities: - Lead and supervise a team of customer service representatives, providing guidance, support, and training to enhance their performance and professional development. - Develop and implement customer service policies and procedures to ensure consistent and high-quality service delivery. - Monitor and evaluate team performance, providing feedback and implementing improvement plans as necessary to meet service goals. - Handle escalated customer inquiries and complaints, ensuring timely and effective resolution while maintaining a high level of customer satisfaction. - Collaborate with other departments to streamline processes and improve service delivery, ensuring alignment with organizational objectives. - Analyze customer feedback and service metrics to identify trends and areas for improvement, recommending and implementing solutions. - Prepare and present regular reports on customer service operations, performance metrics, and improvement initiatives to management. - Stay updated on industry trends and best practices to continually enhance the customer service experience at LIFESTREAM BEHAVIORAL CENTER. Qualifications Required Education: - High school diploma or equivalent is required; an associate or bachelor's degree in a related field is preferred. Required Experience: - Minimum of 3 years of experience in a customer service role, preferably within a behavioral health or healthcare setting. - At least 1 year of experience in a leadership or supervisory position, demonstrating the ability to lead and manage a team effectively. - Proven track record of handling complex customer inquiries and resolving issues efficiently. Required Skills and Abilities: - Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse groups of people. - Strong problem-solving skills and the ability to think critically to resolve customer issues. - Proficiency in using customer service software, databases, and tools to manage and track customer interactions. - Ability to work collaboratively within a team environment and foster a positive team culture. - Strong organizational skills with the ability to manage multiple tasks and priorities effectively. - Empathy and patience when dealing with customers, especially in a behavioral health context. - Ability to train and mentor junior customer service staff to enhance their skills and performance. LifeStream Benefits Health/Dental/Vision Insurance Short Term Disability Pension Plan 403(b) PTO (Over 4 weeks your 1st year!) Flexible Work Schedules Tuition Reimbursement Program Free Telehealth Services And More! Important Notice As part of our hiring process and in compliance with Section 435.04, Florida Statutes, certain positions require a Level 2 background screening. Employment offers are contingent upon meeting applicable requirements. For more details on Level 2 background screening requirements, please visit: Florida Care Provider Background Screening Clearinghouse LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.

Working Title: REVENUE SERVICE CENTER MANAGER I - SES - 73003227 Pay Plan: SES 73003227 Salary: $76,000.08 - $79,000.08 / annually Total Compensation Estimator Tool Florida Department of Revenue General Tax Administration Revenue Service Center Manager I - SES Daytona Beach & Leesburg This is an Internal Agency Advertisement. The Florida Department of Revenue's General Tax Administration program collects the revenue that maintains the state's infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This is a Revenue Service Center Manager I - SES position in the General Tax Administration Program, Receivables Management Field Operations Collection Process, located in the Daytona Beach and Leesburg Service Centers. The incumbent will be assigned to either service center but required to regularly visit both service centers. The incumbent manages supervisors and staff who recover uncollected, unreported, and unpaid debts, and provides technical tax information and tax registration functions to the public. The incumbent also conducts conferences with taxpayers to resolve complex tax cases, manages the facilities and budget, oversees personnel actions, and ensures compliance with state laws, rules, and Department policies and procedures. Additionally, the incumbent assures a professional setting, image, and safety for all employees to secure an environment conducive to productivity and efficiency. MINIMUM REQUIREMENTS: * Currently employed with the Florida Department of Revenue within the General Tax Administration Program. * Six months of management experience in the Florida Department of Revenue's General Tax Administration Program. SPECIAL NOTES: * The incumbent will be assigned to either the Daytona Beach or Leesburg Service Center but is required to regularly visit both service centers. * This position travels locally to taxpayers' business locations. In addition, occasional overnight travel may be necessary for training purposes. For all travel, you will use your own means of transportation. Travel costs will be reimbursed according to agency policy. * Sometimes this position requires overtime (this may include weekends). SALARY: $76,000.08 - $79,000.08 / annually BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance. ADDITIONAL INFORMATION YOU NEED TO KNOW CONTACT INFORMATION: Hunter Dutton, **************, ********************************. SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume. SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview. CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months. CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints. REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at ******************* The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Job Description What you'll be doing: The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs, educating them about our service offerings, and ensuring a seamless and positive interaction. Your goal is to create an exceptional experience that promotes customer satisfaction, loyalty, and repeat business while maximizing the conversion of retail customers into El Car Wash members. Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience. Address customer inquiries, concerns, and complaints professionally and promptly. Provide detailed information on car wash services, memberships, and promotions. Educate customers about the benefits of various service options and upsell where appropriate. Achieve sales targets and contribute to the overall revenue goals of the car wash. Ensure a clean, safe, and welcoming environment for customers. Assist with the daily operation of the car wash, including managing transactions and handling card payments. Perform routine maintenance checks and ensure equipment is functioning correctly. Collaborate with team members to ensure efficient operations and high service standards. Build and maintain strong relationships with customers to encourage repeat business. Collect and communicate customer feedback to pinpoint areas for improvement and enhance service quality. Additionally, log client issues within Micrologic to ensure they are addressed effectively. Follow up with customers as needed to resolve issues or address concerns. Work collaboratively with team members to ensure high service standards and efficient operations. Contribute to a positive team environment and support colleagues in achieving common goals. Full Service (If applicable) Manage cash transactions accurately, making changes as needed and ensuring compliance with company policies. Maintain an organized and efficient cashier area Ensure a clean, safe, and welcoming environment, including the cleanliness of the lobby and bathrooms What you'll bring to the team: Strong interpersonal and communication skills, with the ability to engage and build rapport with customers. Proven ability to meet or exceed sales goals and drive customer satisfaction. Excellent problem-solving skills and the ability to handle customer complaints with professionalism. Detail-oriented with a strong commitment to providing exceptional service. Ability to work flexible hours, including evenings, weekends, and holidays. Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun. Basic computer skills and familiarity with point-of-sale systems. COMPETENCIES Communication Product Knowledge Customer Centric Approach Technical Skills Problem- Solving El Car Wash Benefits: Full Comprehensive Benefits 401K Retirement Savings Plan with a 4% Match! FREE Money!! On-the-Job Training and Career GROWTH Pet Insurance Work-Life Balance Mental Health Days Paid Time Off Maternity Leave Paternity Leave Tuition Reimbursement Neurodivergent Hiring Program FREE Car Washes! A little bit about us: Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started. At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop. At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road. Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine! El Car Wash is an Equal Opportunity Employer

Job Function: Supervise and manage customer service operations, including utility billing, business tax receipts, collections, service cut-offs, and cashier functions. Responsibilities include handling in-person, telephone, and written customer communications; resolving customer inquiries, concerns, and complaints; and researching billing issues to make account adjustments as needed. Maintain accurate records related to customer service, utility billing, meter readings, and cash receipts. Oversee overall productivity and efficiency of the customer service division. Work independently while collaborating with department heads to address unusual or complex issues. Career Path: Essential Duties: Plan lay-out, assign and supervise the work of subordinates engaged in customer service, utility billing, meter reading and cashier area. Responsible for monitoring all code files for the entire utility billing information system, and verifying accuracy of utility rates and rate changes. Interpret, explain and implement administrative policy to personnel in the Customer Service Department. Responsible for training and cross-training new and existing employees on all aspects of their duties. Available by telephone after normal working hours and weekends for reconnection authorization and all customer service problems. Responsible for working directly with all utility departments. Resolves billing complaints and makes adjustment when warranted or takes other appropriate action. Reviews and approves disconnection for non-payment lists. Discusses delinquent accounts with customers and arranges special payment plans when necessary. Reviews and approves all billing adjustment over $50.00. Ability to assist in any area of department as needed. Responsible for making sound business decisions to minimize loss of utility revenue. Extensive knowledge of utility systems and computer software. Performs other related functions as assigned. Knowledge, Skills, and Abilities: Must be bondable. Must have Prior Utility experience. Knowledge of the ERP software system. Knowledge and understanding of coding, rates, rate structures, city codes, policies and ordinances. Extensive knowledge of utility billing/information system. Knowledge of all position of the customer service division. Ability to plan, organize, lay-out, supervise and review the work of employees engaged in varied operations to secure efficient results. Ability to communicate effectively, both verbally and in writing. Ability to assist with any position in customer service division. Ability to establish and maintain effective working relationships with customers, city officials, employees and others dealt with in the course of work. Ability to apply departmental rules and regulations to specific customers' problems and requests and make fair and firm decisions immediately. Ability to keep records and to assemble and organize data. Ability to express self clearly and concisely both orally and in writing. Ability to deal courteously and tactfully with the public on the telephone and in person. Must be fluent in English. Knowledge of customer service concepts, cash control, utility billing and account collections. Ability to keep records, assemble, organize and prepare reports. Ability to establish and maintain effective working relationships with customers, city officials, employees and others dealt with in the course of work. Ability to make fair and firm decisions immediately. Knowledge of general office practices and procedures. Excellent computer skills. Possess Clerical skills and office procedures. Required Qualifications: High School graduate with a minimum of two (2) year's college with an AA Degree, including major courses in business accounting or an equivalent combination of education and experience, as determined by the Director of Finance, may be considered. Must possess a valid state Florida Driver's License. Complete the required National Incident Management System (NIMS) training within six (6) months of completion of probationary period. Essential Physical Skills: Ability to talk by means of spoken words. Acceptable eyesight (with or without corrections). Acceptable hearing (with or with hearing aid). Able to lift and /and or carry weights of five (5) to ten (10) lbs. Able to sit most of the time. Able to stand for extended periods of time. Able to exert up to five (5) lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be physically able to operate a variety of office machines and equipment including computer systems and components, copier, multi-line telephone, calculator, general office equipment, and two-way radio. Environmental Conditions: Works inside in an office environment. (Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.) Note: Job Descriptions are only intended to present a descriptive summary of the range of duties and responsibilities associated with specified positions. Therefore, specifications may not include all duties performed by individuals within a classification. In addition, specifications are intended to outline the minimum qualifications necessary for entry into the class and do not necessarily convey the qualifications of incumbents within the position. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. The City of Mount Dora is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Mount Dora will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Mount Dora is a drug-free, smoke-free, EOE.

Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions, Southern States Material Handling solves problems. We are looking for a capable Service Manager to join our team! As a Service Manager with Southern States Material Handling : You'll create and maintain service operations, which exceed customer and technician needs. This includes timely, high quality service operations at competitive costs to the customer while maintaining sufficient profit margins and professional image for Southern States Material Handling. Come be a part of our Toyota/Raymond family! Top of the Line Benefits!! 401(k) with company matching Dental insurance Health insurance Vision Insurance PTO and Vacation Paid Holidays Flexible Spending Account Life Insurance Tuition Reimbursement What you Need/Basic Qualifications: 2-5 years management or leadership experience preferably in a service environment strongly preferred Prior company experience as a Road Service Technician a plus Proficiency with MS Office including Word, Excel, Outlook Windows XP knowledge preferred Demonstrate above average time management, organizational, and follow-up skills Ability to multi-task and manage multiple assignments and tasks and set priorities, as well as adapt to changing conditions and work assignments Excellent verbal and written communication skills Positive people management skills Customer-focused with exceptional customer service skills Education and Certification Needed: High School diploma or GED Technical school coursework in electrical, mechanical, or automotive field is a plus What you'll Do: Support Technicians, service department associates, and branch management. Provide training in all company functions: policies, procedures, timekeeping, and safety; ensure that these items are being adhered to. Work to eliminate waste and lost time through training and coaching Maintain SSMH's high company standards and ensure that all Technicians are taking care of and protecting the customers' interests, and living up to our company standards Give assistance to all team members via phone and in person, as needed. Manage the work in progress reporting - delegate responsibilities as necessary Effectively manage service coordinator and dispatch team to include assigning tasks, setting team goals, and time/attendance recording. Monitor and encourage superior customer communications skills for all service department personnel. Possession of strong communication skills; ability to communicate successfully with a wide variety of individual personality types Conferring with customers as required for problem/solution resolution and proper supervision of equipment repair and maintenance. Take initiative in developing new methods and procedures for the service department as required Assist in technician performance reviews, and complete service team reviews Ensure all technician timecards are complete and accurate Monitor return to branch work orders and completed work orders for billing daily Conduct van inspections after each Technician meeting Participate in and bring value to all monthly team meetings Provide the Branch Operations Manager with technical expertise, as needed Monday through Friday daytime hours SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.

Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions, Southern States Material Handling solves problems. We are looking for a capable Service Manager to join our team! As a Service Manager with Southern States Material Handling : You'll create and maintain service operations, which exceed customer and technician needs. This includes timely, high quality service operations at competitive costs to the customer while maintaining sufficient profit margins and professional image for Southern States Material Handling. Come be a part of our Toyota/Raymond family! Top of the Line Benefits!! 401(k) with company matching Dental insurance Health insurance Vision Insurance PTO and Vacation Paid Holidays Flexible Spending Account Life Insurance Tuition Reimbursement What you Need/Basic Qualifications: 2-5 years management or leadership experience preferably in a service environment strongly preferred Prior company experience as a Road Service Technician a plus Proficiency with MS Office including Word, Excel, Outlook Windows XP knowledge preferred Demonstrate above average time management, organizational, and follow-up skills Ability to multi-task and manage multiple assignments and tasks and set priorities, as well as adapt to changing conditions and work assignments Excellent verbal and written communication skills Positive people management skills Customer-focused with exceptional customer service skills Education and Certification Needed: High School diploma or GED Technical school coursework in electrical, mechanical, or automotive field is a plus What you'll Do: Support Technicians, service department associates, and branch management. Provide training in all company functions: policies, procedures, timekeeping, and safety; ensure that these items are being adhered to. Work to eliminate waste and lost time through training and coaching Maintain SSMH's high company standards and ensure that all Technicians are taking care of and protecting the customers' interests, and living up to our company standards Give assistance to all team members via phone and in person, as needed. Manage the work in progress reporting - delegate responsibilities as necessary Effectively manage service coordinator and dispatch team to include assigning tasks, setting team goals, and time/attendance recording. Monitor and encourage superior customer communications skills for all service department personnel. Possession of strong communication skills; ability to communicate successfully with a wide variety of individual personality types Conferring with customers as required for problem/solution resolution and proper supervision of equipment repair and maintenance. Take initiative in developing new methods and procedures for the service department as required Assist in technician performance reviews, and complete service team reviews Ensure all technician timecards are complete and accurate Monitor return to branch work orders and completed work orders for billing daily Conduct van inspections after each Technician meeting Participate in and bring value to all monthly team meetings Provide the Branch Operations Manager with technical expertise, as needed Monday through Friday daytime hours SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $18 - $20 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential. Essential Duties and Responsibilities: Team Member Training and Execution ✓ Cajun Hospitality/ TIP-TOP ✓ Suggestive Selling ✓ Service Basics ✓ H.E.A.R.T. ✓ Manage Alerts ✓ Drive Thru service with speed initiatives ✓ Cross-training of team members and PA completions ✓ Echo communication from Service Team to Production Team ✓ LTO training of procedures and follow-up of the execution ✓ Onboarding of new Service Team Members (includes orientation, training, and follow-up on PA) ✓ 5-day New Hire Training plan executed, schedule NH and cross training ✓ Developing a Pros Team or crew trainers ✓ Completing and analyzing the Service Tracker Administrative Work ✓ Weekly forecasted sales to be submitted to RGM by EOD Monday ✓ Weekly Food and chicken orders ✓ Weekly writing of schedule to be submitted to RGM by EOD Tuesday ✓ Weekly review and goal setting for the shift huddles ✓ Weekly review and goal setting for the restaurant's rSuccess Scorecard /ACR ✓ Handling guest complaints and Qualtrics alerts ✓ All management team and team members have access to Popeyes Academy ✓ Tracking the progress of team members and the management team in the Popeyes Academy ✓ Document smallwares that needed to be purchased for the service area by completing the Smallware Inventory in Zenput. Restaurant Follow Up ✓ Communicates with the RGM regarding ongoing issues with the production and service team ✓ All Daily tasks for the Image Calendar completed in Zenput ✓ Dining room and packing areas are neat, clean, and organized ✓ Curb Appeal - landscaping, corners of the parking lot, signage, drive-thru menus, trash cans ✓ Cashier/Drive-Thru areas are neat, clean, and organized ✓ Marketing Materials, POPs, and table tents are in good condition ✓ Proper FOH closing procedures are being followed ✓ Accountable for Drive-thru times ✓ Service Tracker completed daily ✓ IDMB/ODMB and Music in working condition Working Hours -Works 45-50 hours per week. (The first 40 hours are the regular hourly rate while the excess hours are a time-and-a-half rate) Benefits: • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off • Vision insurance Work schedule Day shift Night shift Overtime Weekend availability Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k)

$55,000 - $68,750yr Zone Manager Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles & Responsibilities: The Zone Manager (ZM) is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The ZM coaches drive performance, set goals and, where appropriate, take follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The Zone Manager makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The ZM coordinates directly with the Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The Zone Manager reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The ZM oversees Task Management by planning, directing, and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives. The Zone Manager oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising. The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience. The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures. All other duties are based on business needs. Open Availability Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent; College degree preferred. At least 3 years of Management/Leadership experience or equivalent At Home experience. At least 3 years of direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year of experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft Office (Word, Excel) Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business. #LI-PP1

$55,000 - $68,750yr Zone Manager Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles & Responsibilities: The Zone Manager (ZM) is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The ZM coaches drive performance, set goals and, where appropriate, take follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The Zone Manager makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The ZM coordinates directly with the Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The Zone Manager reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The ZM oversees Task Management by planning, directing, and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives. The Zone Manager oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising. The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience. The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures. All other duties are based on business needs. Open Availability Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent; College degree preferred. At least 3 years of Management/Leadership experience or equivalent At Home experience. At least 3 years of direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year of experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft Office (Word, Excel) Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business. #LI-PP1

The Service Verification Supervisor (SVS) is responsible for ensuring the timely completion of services and providing necessary reports and deliverables as required under the Service Agreement. The SVS will verify service delivery in real-time and through post-service reports using tools such as Vison, 3rd Eye, and Drive Cam. The SVS will coordinate with Dispatch and Supervisors to issue recovery assignments and inform the Field Operations Manager (FOM) of any deficiencies. The SVS ensures that all daily scheduled services are completed, and recovery of non-compliant services is carried out within strict contractual timeframes. Key Responsibilities: * Verify service delivery in real-time and through post-service reports. * Utilize tools such as Vison, 3rd Eye, and Drive Cam for service verification. * Coordinate with Dispatch and Supervisors to issue recovery assignments. * Inform the Field Operations Manager (FOM) of any service deficiencies. * Confirm deficiencies are corrected and document. * Ensure all daily scheduled services are completed for the County Operation. * Manage and oversee service verification platforms. * Communicate effectively with contract administrators. * Utilize GFL's routing software to establish and monitor routes, maximizing routing efficiencies. * Routing and Logistics Responsibilities: o Develop and implement efficient routing plans to optimize service delivery. o Monitor and adjust routes to ensure timely completion of services. o Coordinate logistics to support service operations and recovery assignments. o Analyze routing data to identify areas for improvement and implement solutions. o Collaborate with local operational teams to ensure seamless logistics and routing processes. Qualifications: * Strong technical aptitude and operational background. * Ability to manage large amounts of data. * Effective communication skills with contract administrators. * Experience with service verification systems and tools (Vison, 3rd Eye, Drive Cam). * Proficiency in using GFL's or similar routing software. * Ability to work collaboratively with local operational teams and supervisors. * Routing and Logistics Qualifications: o Experience in developing and managing routing plans. o Strong understanding of logistics and routing. o Ability to analyze routing data and implement improvements. o Proficiency in logistics software and tools. o Strong problem-solving and analytical skills. Preferred Skills: * Waste Industry Experience * Experience in a similar role within the service industry. * Database Management * Strong problem-solving and analytical skills. * Ability to work under pressure and meet tight deadlines. * Leadership and team management experience. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact ******************************* This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

Takes Patient information, verifying demographics Provides service and information by answering questions; offering assistance, going the extra mile. Maintains call center database, under HIPAA Laws, updating contact log, working with integrity it's a requirement Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Job Type: Full-time Salary: $13.00 to $16.00 /hour

Job Description Are you on the lookout for an entry-level job that lets you unleash your customer service skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time Customer Service Rep - Call Center Associate to see not only yourself but also your career soar! WHAT'S IN STORE FOR OUR CUSTOMER SERVICE REP - CALL CENTER ASSOCIATE? In this entry-level customer care position, you start earning a competitive wage of $14 per hour and after 60 days you'll receive health, dental, vision, life, long- and short-term disability, critical illness, and accident insurance as well as First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay! WHAT'S NEEDED FROM THIS ENTRY-LEVEL CUSTOMER CARE JOB? You're vital in maintaining our customers' happiness and satisfaction with their services! Monday through Friday from 8 AM to 5 PM, you answer phone calls with your upbeat, positive attitude and proactively solve any issues or concerns that arise. You also book appointments while educating customers on any services they might need. Finally - you have an entry-level job that you love and our clients have a representative that they can count on! WHAT REQUIREMENTS MAKE YOU THE PERFECT FIT? High school diploma OR equivalent Basic computer skills Reliable transportation Scheduling experience is a plus but not required for this entry-level customer care position. WHY BE EXCITED TO JOIN MUNN'S AIR CONDITIONING & HEATING? Whether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to our motto of "Consider It Done". We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years. We hope you join us and become our essential Customer Service Rep - Call Center Associate! Location: 34731