Plant Manager
Customer service manager job in Pasco, WA
The Plant Manager is responsible for ensuring the safe, efficient, and cost-effective operation of the Pasco facility. This role provides leadership in implementing and maintaining safety, environmental, and DOT compliance standards while driving operational excellence across production, logistics, maintenance, and customer service functions.
Essential Responsibilities
Ensure safe and cost-effective operation of plant assets to meet business supply plans, adhering to site safety, environmental, and DOT policies.
Plan, organize, and direct all aspects of plant operations, including:
Production planning and execution
Quality control and assurance
Inventory accuracy and management
Warehousing and logistics
Maintenance and engineering/capital management
Site security
Manage on-site customer service and product distribution.
Develop and implement strategic plans supporting plant and company goals (budgets, forecasts, capital plans, operating reviews, succession planning).
Create and maintain SOPs for safety, environmental, manufacturing, and maintenance processes.
Ensure accurate inventory management through timely postings and cycle counting.
Collaborate with Supply Chain and Procurement to align targets and objectives.
Serve as site contact for product changes and scale-up of new products.
Drive cost reduction and productivity improvements to strengthen Verdesian's cost position.
Represent Verdesian in the community and maintain relationships with regulatory and legislative bodies, including:
City of Pasco departments (Planning, Zoning, Engineering, Fire)
Department of Agriculture
Port of Pasco
Department of Ecology (Clean Air Authority, air emissions permits)
Lead and develop plant personnel, fostering professional growth and succession planning.
Promote a supportive and collaborative work environment through effective HR systems and employee relations.
Maintain a clean and safe working environment and comply with PPE requirements (mask fit testing).
Perform other duties as assigned by the immediate supervisor.
Key Criteria
Strong interpersonal skills and confidence in leadership.
Ability to motivate and inspire teams while demonstrating passion and optimism for business goals.
Commitment to superior safety practices and environmental stewardship.
Proven ability to lead change and improve process integrity.
Professional courtesy and respect toward all employees and customers.
Attention to detail to exceed customer quality and service expectations.
Qualifications
Minimum 4 years of supervisory experience in a manufacturing environment.
Bachelor's degree in a related field (Engineering preferred) or equivalent experience.
Physical Demands
The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch and/or crawl. The employee must regularly lift and/or move up to ten pounds, occasionally lift and/or move up to twenty pounds, and rarely lift and/or move more than twenty-five pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Independent Operator - Store Manager
Customer service manager job in Walla Walla, WA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Client Manager - Crop Insurance
Customer service manager job in Richland, WA
The Job
Marsh McLennan Agency's Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our Crop Insurance clients. As a Crop Insurance Client Manager, you are in charge of ensuring a smooth client experience by managing day-to-day customer service interactions and maintaining strong and long-lasting relationships with our Crop Insurance clients. We've created a promising career path with opportunities to move up the ladder and specialize in high-level client service and industry focuses as you move forward.
We will give you access to mentorship, training, resources, and development to ensure your success, but you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart- they don't stop short of excellence and are driven to do what's best for their clients, colleagues, and communities.
From admin to accounting and everything in between, we believe our team is all in sales together. We're dedicated to representing our brand with excellence and integrity in every interaction. We collaborate with intention and know every one of us plays a vital role in our shared success.
What You'll Be Doing
Work with customers and carriers to handle incoming service requests.
Manage commercial Crop Insurance accounts: including negotiating new and renewal policies with carriers, preparing presentation and proposal materials, responding to policy inquiries, and checking policies, endorsements and audits for accuracy.
Analysis: Collaborate with colleagues to provide customers with insurance coverage analysis and recommendations for improved or additional coverage.
Update customer information: keep accurate, up-to-date records on customers in our agency management system. You enjoy being organized and maintain accuracy at all levels.
Up sell & cross sell: work with your colleagues to find and follow-through on up-sell and cross-sell opportunities.
Customer service: ensure that you and your designated sales and service team provide effective and efficient customer service.
Plus (the fine print): you'll follow organization policies and procedures, sales and service standards and established workflows. You'll ensure quality control through proper file documentation and maintenance. You'll maintain confidentiality and be an all-around awesome member of our team.
Who We're Looking For
You have extensive knowledge of risks associated with Crop Insurance, including but not limited to, multi-peril, whole farm and pasture rangeland forage coverages. We prefer you have at least 3-5 years' experience working in Crop Insurance.
You're a client service advocate. You're passionate about delivering an exceptional level of customer service and support.
You're ready to throw all stereotypes of “insurance” out the window and love your job.
You're smart. You understand business and people.
You're good with people, even on the tough days. Good customer service is just part of who you are, and you love making people happy.
You're a team player. You maintain positive relationships with your colleagues-and you enjoy it.
You're that person everyone can depend on-to pay attention to details, to make deadlines, to be accurate and complete when interacting with clients, colleagues and carriers.
You love to learn. You're earnest about improving and pursuing professional development.
You can adapt-because our industry changes constantly and so do the needs of our clients. You're good at staying on your toes.
You're ready for a meaningful change. No more corporate vanilla structure for you. (Yes, an insurance company really just said that.)
You embrace our core values: accountability, balance, excellence, integrity, respect and humanity.
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
The Perks:
We take pride in providing our colleagues with a competitive compensation package; we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. The salary range for this position is $49,000-$91,300/year. Additionally, this position may be eligible for performance-based incentives, annual profit sharing and a benefits package that includes paid paternity/maternity leave, medical leave, 401K savings and other wellbeing programs. Decisions will be determined on a case-by-case basis.
Who
you
are is who
we
are.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com
#MMANW
Auto-ApplySupervisor, Emergency Services Exempt
Customer service manager job in Kennewick, WA
Registered Nurse (RN) Supervisor, Emergency Services Job Type: FT Wage scale: $41.52 - $65.16 per hour Your experience matters At Trios Health, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a registered nurse (RN) Supervisor joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.
Unit Summary:
* Level III Trauma Center
* Level I Cardiac Center
* Level II Stroke Center
* 4:1 Ratio
* 25 Beds, 2 Bays
How you'll contribute:
* Determines, coordinates and supervises daily staffing assignments and levels.
* Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions.
* Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
* Performs staff responsibilities as needed to fulfill required service levels.
* Leads the handling and resolution of complex issues and complaints.
* Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
* Access to and/or works with sensitive and/or confidential information.
* Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
* Regular and reliable attendance.
* Perform other duties as assigned.
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
* $2.25 - $4.50 Shift differential
* Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
* Competitive paid time off and extended illness bank package for full-time employees
* Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
* Tuition reimbursement, loan assistance, and 401(k) matching
* Employee assistance program including mental, physical, and financial wellness
* Professional development and growth opportunities
Qualifications and requirements
Applicants should have a current state RN license and possess a bachelor's degree or associate degree from an accredited nursing school. Additional requirements include:
* BLS, ACLS, PALS, TNCC required
* One year of experience preferred
About our Health System
Trios is a 111-bed hospital located in Kennewick, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.
EEOC Statement
"Trios is an Equal Opportunity Employer. Trios is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
SERVICE MANAGER
Customer service manager job in Richland, WA
McCurley Dealerships has a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.
Benefits:
Medical, Dental, Vision
Long Term Disability
Voluntary Life
Illness, Cancer and Accident Insurance
401k with company contribution
Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations
Annual Pay ranges from $105,000.00 - $129,000.00.
GROW WITH US!!!!
Join our team as a Service Operations Manager and lead with purpose!
We're looking for a people-focused leader to oversee our dealership's service operations. This role is ideal for a motivated, relationship-driven professional who values teamwork, communication, and developing others as much as delivering top-notch customer service.
Position Overview
The Service Operations Manager provides hands-on leadership to the service department, ensuring efficiency, profitability, and world class experience for both employees and customers. You'll coach, mentor, and inspire your team to perform at their best - creating a high trust culture that engages and inspires people to grow and feel empowered.
Key Responsibilities
Lead and support the service team, including advisors, technicians, and support staff.
Foster a positive, collaborative, and high-performance culture.
Manage daily operations to ensure quality repairs, on-time delivery, and customer satisfaction.
Monitor department performance, productivity, and profitability.
Develop and implement process improvements to increase efficiency and team morale.
Support training, coaching, and career development for all service staff.
Partner with Parts, Sales, and administrative teams to ensure seamless operations.
Maintain compliance with safety, warranty, and manufacturer standards.
Qualifications
3+ years of service management or operations experience in an auto dealership.
Proven leadership ability with a focus on coaching and developing people.
Excellent communication, organization, and problem-solving skills.
Strong understanding of dealership service processes and customer service best practices.
Proficiency with DMS and service management software (e.g., CDK)
We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
SERVICE MANAGER
Customer service manager job in Richland, WA
Job Description
McCurley Dealerships has a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.
Benefits:
Medical, Dental, Vision
Long Term Disability
Voluntary Life
Illness, Cancer and Accident Insurance
401k with company contribution
Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations
Annual Pay ranges from $105,000.00 - $129,000.00.
GROW WITH US!!!!
Join our team as a Service Operations Manager and lead with purpose!
We're looking for a people-focused leader to oversee our dealership's service operations. This role is ideal for a motivated, relationship-driven professional who values teamwork, communication, and developing others as much as delivering top-notch customer service.
Position Overview
The Service Operations Manager provides hands-on leadership to the service department, ensuring efficiency, profitability, and world class experience for both employees and customers. You'll coach, mentor, and inspire your team to perform at their best - creating a high trust culture that engages and inspires people to grow and feel empowered.
Key Responsibilities
Lead and support the service team, including advisors, technicians, and support staff.
Foster a positive, collaborative, and high-performance culture.
Manage daily operations to ensure quality repairs, on-time delivery, and customer satisfaction.
Monitor department performance, productivity, and profitability.
Develop and implement process improvements to increase efficiency and team morale.
Support training, coaching, and career development for all service staff.
Partner with Parts, Sales, and administrative teams to ensure seamless operations.
Maintain compliance with safety, warranty, and manufacturer standards.
Qualifications
3+ years of service management or operations experience in an auto dealership.
Proven leadership ability with a focus on coaching and developing people.
Excellent communication, organization, and problem-solving skills.
Strong understanding of dealership service processes and customer service best practices.
Proficiency with DMS and service management software (e.g., CDK)
We are an Equal Opportunity Employer
. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
SERVICE MANAGER
Customer service manager job in Richland, WA
McCurley Dealerships has a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.
Auto-ApplyPlant Manager-PVC Pipe
Customer service manager job in Pendleton, OR
Job Description
Plant Manager - Plastic Pipe and Conduit
Who we are:
Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.
With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.
Who we are looking for:
We are currently searching for a Plant Manager. Reporting to the Director of Operations, the Plant Manager directs and manages the operations for safety, production scheduling, manufacturing, maintenance, and quality. This position will coordinate plant activities through the plant leadership team to ensure manufacturing objectives are accomplished in a timely and cost-effective manner.
What You'll Do:
Implement cost effective systems of control over capital, operating expenditures, manpower, wages and salaries.
Manage capital asset maintenance.
Participate in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
Establish and monitor overall plant performance for production and quality standards.
Control and minimize labor overtime, premium freight and repair expenses.
Maintain existing plant facilities and equipment; replace or make adjustments to plant facilities and equipment when necessary.
Provide leadership and training to accomplish the company goals and objectives.
Implement and maintain preventative maintenance programs.
Provide Safety and Health direction and support to personnel; ensures compliance with OSHA and environmental regulations.
Incorporate shop floor organization and plant cleanliness among plant personnel.
Provide direction, development and leadership to production supervisors.
Demonstrate and promote our key Atkore values of Integrity, Respect, Excellence, Teamwork and Accountability through actions and decisions.
Maintain and be accountable for KPI visual reporting while actively participating in Lean Daily Management activities, including GEMBA walks.
Create and modify standardized work and ensure consistent application by all team members.
Hiring, performance management and compensation management responsibilities.
All other duties as assigned.
What You'll Bring:
Bachelor's degree in related field and a minimum of 5 years plant/general management experience in a manufacturing environment or prior success as a Plant Manager or equivalent.
Working knowledge of budgets and financial statements.
Background with manufacturing methods, process improvement programs and procedures required.
Advanced knowledge and experience of PVC pipe production process preferred.
Ability to implement Lean Manufacturing practices and drive continuous improvement.
Six Sigma / Project Management experience.
Proven experience as a mentor/developmental manager for employees
Available to occasionally work off shift to provide training and facilitate continuous improvement initiatives to all production shifts.
Experience managing in a matrixed, mid-to-large organization.
All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability.
Within 3 months, you'll:
Complete your Atkore immersion program.
Understand how your job will help deliver Atkore's strategy.
Gain an understanding of your team.
Study and standardize procedures to improve efficiency of workers
Create a team environment
Monitor productivity and assist workers with productivity problems
Begin learning our product, services, and key customer drivers to be the customers first choice by providing unmatched quality, delivery, and value.
Within 6-months, you'll:
Drive lean concepts into plant.
Establishing and refining performance metric goals and objectives.
Building the best organizational structure and managing headcount to optimize conversion cost and productivity across the plant.
Partner with Safety and HR to investigate and provide corrective measures for on-the-job accidents, injuries, production issues, and HR issues.
Identify ways to strengthen the team's commitment to Atkore's core values of Accountability, Teamwork, Integrity, Respect and Excellence.
Within 12-months, you'll:
Be managing an efficient team that delivers Atkore's strategy.
Have meaningful performance conversations with your direct reports.
Successfully perform all job requirements and duties.
Increase hourly production rates using Lean Daily Management
Atkore is a five-time Great Place to Work© certified company and a three-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.
Join our team and align yourself with an industry leader!
As of the date of this posting, a good faith estimate of the current pay for this position is $120,640 - $165,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives.
Benefits available include:
Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Paid Time Off
Paid holidays
Any leave required under federal, state, or local law
Benefits are subject to vesting and eligibility requirements.
Applications are being accepted on an ongoing basis.
#LI-MH1
Plant Manager
Customer service manager job in Walla Walla, WA
Make a Difference in YOUR Career!
Our vision is both simple and ambitious: to put our drinks on every table.
We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.
Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best.
Stop and think: how would YOU put our drinks on every table?
Position Description
The Plant Manager is responsible for overseeing daily plant operations, ensuring efficient production processes, maintaining quality standards, managing costs and leading personnel. Generally, directs the plant through supervision, sharing information, and taking or directing corrective action as required. This position reports to the Sr. Director of Operations.
Essential Job Functions:
Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs).
Adhere to and lead compliance to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF).
Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
Supervision may be provided through a team of subordinate supervisors and/or managers.
Provides training, direction and instruction and conducts performance evaluations.
Provides guidance and training on work standards and expected outcomes.
Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
Operates the plant in accordance with corporate and plant policies, customer requirements, approved budgets.
Provide leadership and sets objectives for the plant based on corporate goals and customer needs.
Analysis of plant results, discussing areas of concern with the management team
Conduct plant production meetings with plant employees including management team.
Promote a positive and inclusive workplace culture that aligns with the company's values.
Directly observe operating departments on a regular basis to ensure the quality of production and adherence to sanitation and safety standards.
Collaborates with customers and vendors to ensure the fulfillment of customer orders within the specifications of quality, quantity and cost.
Manages the assigned business metrics including yield, labor efficiency, and overhead expenses.
Demonstrates leadership to all plant personnel to ensure consistent quality of work.
Effectively communicate plant goals, production requirements, and performance outcomes with relevant departments and management, providing regular reports and presentations to all levels of management on key business impacts.
Identify and implement process improvements to increase productivity, reduce waste, and optimize resources.
Ensure full compliance with health, safety, and environmental standards, including OSHA and EHS regulations, and company protocols. Develop and implement strategies for a safe working environment, focused on accident prevention, energy reduction, and waste minimization.
Ensure the efficient allocation of human resources across the plant and when applicable, maintain proper administration of the Collective Bargaining Agreement.
Responsible for reviewing SQF Annual Review checklist with Management.
Determine and implement key Quality Food Safety objectives, determine responsibility, and assign time frame for competition.
Responsible for site security /Food defense.
Responsible for Business Continuity Team: decision making, oversight and investigating actions arising from a crisis management incident.
Required Skills:
Proficient in Excel, Word, SAP and Power Point.
Proven leadership experience in a production environment.
Strong team player who can work across multiple functions.
Ability to analyze and solve problems, results oriented.
Able to work under deadline pressures.
Organized and detail oriented, adaptable to change.
Excellent interpersonal and communication skills, verbal and written.
Competencies:
Leadership: Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success
Operational Management: Plan and oversee production, optimize resources, and drive continuous improvement.
Technical Expertise: Deep understanding of manufacturing processes, equipment maintenance, and safety compliance to ensure equipment reliability and availability.
Financial Acumen: Manage budgets, control costs, and analyze the financial impact of data driven decisions.
Quality Management: Implement quality control procedures, resolve issues through root-cause analysis, and ensure compliance with regulatory requirements, quality systems (HAACP, GMP, SQF), and customer expectations.
Communication and Collaboration: Collaborate across departments and clearly communicate with employees and executives.
Strategic Thinking: Develop long-term strategies to improve production and mitigate risks.
Adaptability and Problem-Solving: Handle crises, analyze data for inefficiencies, and drive innovation.
Education and Experience:
Undergraduate degree in a related field preferred.
10 years+ relevant work experience in Management, ideally in food and beverage manufacturing.
Advanced knowledge of continuous improvement methodologies like Six Sigma or Kaizen preferred.
Working Conditions:
Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required.
Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold. The environment is structured and supervised, with clear production targets and schedules to meet.
Travel Requirements:
Travel anticipated: Rarely
Physical Requirements:
R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%)
Physical Demand
R
O
F
Stand or Sit
X
Stoop, kneel, crouch, or crawl
X
Lifting 50 lbs. (minimum lbs. lifted 5 lbs.)
X
Carry weight, lift
X
Walking
X
Driving
X
Climb (stairs/ladders) or balance
X
Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time.
Mental Stress - There is pronounced pressure from deadlines, production quotas, accuracy, or similar demands.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
A Career with Refresco
Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:â¯â¯
Pay Range: $145k - $190k, plus eligibility for performance-based bonuses based on company objectives.
Cell Phone Allowance: $63.50/month
Status: Exempt
Medical/Dental/Vision Insuranceâ¯â¯â¯
Health Savings Accounts and Flexible Spending Accountsâ¯
Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
Short-term disability and long-term disabilityâ¯â¯
Pet Insuranceâ¯
Legal Benefitsâ¯
401(k) Savings Plan with Company Matchâ¯
12 Paid Holidays
15 Vacation Days and 6 Paid (Sick) Time Offâ¯Days
Well-being Benefit
Discount and Total Reward Programsâ¯
The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs.
Application deadline: December 1, 2025 (the application deadline is a good-faith estimate and may be extended in certain circumstances)
How to apply: Please visit our careers site at https://www.refresco-na.com/na/careers/
Join Refresco TODAYâ¯and enjoy a rewarding CAREER!â¯â¯
Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.⯠Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.â¯
Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.â¯
Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.
Service Leader
Customer service manager job in College Place, WA
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Making sure great tasting, high quality food is served
+ Helping to resolve food quality issues
+ Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
+ Helping to resolve customer incidents and working to ensure positive customer experiences
+ Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
+ Developing and cross training all front of house Crew
+ Assisting with Crew performance reviews
+ Developing future Service Leaders
+ Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
+ Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
+ Ensuring the proper quantity of supplies are available as needed
**WHAT YOU'LL BRING TO THE TABLE**
+ Be able to understand and articulate Chipotle's Food With Integrity philosophy
+ Have knowledge and experience of cash handling policies and procedures
+ Have knowledge of Food Safety and health department matters
+ Have familiarity with office paperwork
+ Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**PAY TRANSPARENCY**
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$19.35-$21.53
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
Field Service Account Manager
Customer service manager job in Pasco, WA
Clean Harbors is seeking a Field Services Account Manager in Pasco, WA to join the Environmental Sales team. The Field Services Account Manager is responsible for lead generation and securing Field Services business (including hazardous waste remediation, tank cleaning and emergency response.) at current as well as new customers within an assigned territory. The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue.
Why work for Clean Harbors?
Health and Safety is our #1 priority, and we live it 3-6-5.
Competitive salary range: of $85-90k (depending on experience) + bonus structure.
Comprehensive health benefits coverage after 30 days of full-time employment.
Group 401K with company matching component.
Generous paid time off, company paid training and tuition reimbursement.
Positive and safe work environments.
Opportunities for growth and development for all the stages of your career.
5 years of related B2B Sales (Account Management and Business Development).
Previous experience working in Field Services or Industrial Services.
Background resolving customer issues within RCRA, DOT, CERCLA, Environmental Remediation, Emergency Response, Industrial High-Pressure Cleaning.
Waste Management/Environmental services experience highly preferred.
Bachelor's degree in sales or business management is an asset.
Exceptional business acumen, value selling and negotiation skills.
Exceptional communication skills, teamwork ability, and ability to influence others to produce. sustainable relationships.
Experience using Salesforce CRM.
Ability to travel 30-50%.
Join our team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at ****************************
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico, and Puerto Rico. Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
Clean Harbors is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
*CH
#LI-LB
Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
Establish new business opportunities at existing and new customers.
Collaborate consistently with other sales teams in the company.
Meet quarterly and annual revenue objectives.
Develop strong, collaborative relationships with local branches.
Elevate obstacles with urgency and a bias-to-action.
Assist in the collection of invoiced revenue from Customers.
Track activities, opportunities, and accounts through CH tools, utilizing insights to craft strategies and cross-sell opportunities.
Manages and controls Sales expenses.
Maintain daily awareness of sales activities and results.
Negotiate pricing and contract requirements.
Be the established point of contact and problem solver for all assigned accounts and new business opportunities.
Performs other duties and tasks assigned from time to time by management and will be required by the needs of the Clean Harbors business.
Customer Relationship Management: Cultivate and advance relationships with internal and external stakeholders to deliver program goals that maximize profitable revenue and make the Company an indispensable partner to each assigned Enterprise Account.
Auto-ApplyDining Services Supervisor
Customer service manager job in Richland, WA
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Responsibilities
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.
Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and Experience
High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Auto-ApplyProduction Location Manager
Customer service manager job in Connell, WA
Corteva Agriscience is seeking an experienced leader to be responsible for the effective and profitable management of our **Pacific Northwest Seed Production Facilities** located in Hermiston, OR and Connell, WA. This exciting opportunity will allow you to further develop several skills including overseeing field, plant, safety, continuous improvement, maintenance, and administration at 2 of our strategic production sites. As the Production Location Manager, you will plan for and mobilize resources needed to produce high quality seed on-time to meet delivery and stock transport schedules. Come grow your career with Corteva Agriscience in the Pacific Northwest.
**What You'll Do**
**Operations Management:**
+ Manage a significant and strategic growing area along with operational responsibility with organizational structures and jobs designed to meet results.
+ Organize, clarify, and manage goals and priorities. Plan, align, ensure accountability, communicate effectively, manage complexity, and optimize work processes.
**Leadership & Direction:**
+ Communicate the actions needed to implement the function's strategy and business plan within the team, explain the relationship to the broader organization's mission, vision, and values, motivate staff and develop workforce plans to determine future needs, how to best source candidates, etc.
+ Attract and retain qualified workers leverage and value individual differences and talents and manage work teams effectively. Performance management and development process utilized to coach and provide feedback to employees.
+ Continuous improvement, open communication, recognizing and rewarding achievements, and resolving conflicts.
**Health, Safety & Environment:**
+ Ensure business activities and individuals (e.g. employees, contractors, and visitors) within the area of responsibility adhere to the organization's safety policies, procedures & programs to safeguard the environment, protect the wellbeing of individuals and minimize business risk.
**Financial and Budgeting:**
+ Achievement of annual plan and budget business targets. This includes, but is not limited to, identifying, and interpreting local issues and trends, developing production and workforce projections, and submitting capital and operational budgets for approval. Interprets and applies key financial indicators to make better business decisions. Makes well-balanced decisions regarding expenditures.
**Effective grower support:**
+ Local optimization and on-time completion of production plans. Achievement of quality plan standards and maintain high productivity. Good working relationships with others including growers, contract conditioners, local permitting agencies, crop improvement agencies, vendors, supply chain and production contacts, etc.
**Community Relations and Customer Focus:**
+ Positive community relations maintained via coordination and participation in public relations activities. Builds strong customer relationships and delivers customer centric solutions. Sale and use of Corteva products promoted whenever possible.
**Compliance and Quality Assurance:**
+ Compliance with federal and state regulations (e.g., OSHA, EPA, Labor Laws, etc.). Compliance with production operations, company policies and guidelines. Input into production operations policies and guidelines. Adherence to Quality Plan, including assuring up-to-date quality system documentation is maintained. Plant & field policies and standard operating procedures (e.g., work hours, allocation of acreage, etc.) developed and implemented.
**Qualifications - External What Skills You Need:**
+ BA or BS (or equivalent), in operations, agriculture business or engineering
+ 5-10 years progressive experience in manufacturing environment and supervisory experience required
+ Strong communication skills
+ Demonstrated application of human resources / people management practices
+ Ability to lead leaders and influence/collaborate cross-functionally
+ Demonstrated application of Lean production principles
+ Demonstrated application of advanced maintenance concepts, Root Cause Failure Analysis, and risk-based reliability methodology
+ Demonstrated application of change management principles
+ Please note there is NO visa sponsorship available for this position
**Benefits - How We'll Support You:**
+ Numerous development opportunities offered to build your skills
+ Be part of a company with a higher purpose and contribute to making the world a better place
+ Health benefits for you and your family on your first day of employment
+ Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays
+ Excellent parental leave which includes a minimum of 16 weeks for mother and father
+ Future planning with our competitive retirement savings plan and tuition reimbursement program
+ Learn more about our total rewards package here - Corteva Benefits (*******************************************************************************
+ Check out life at Corteva! *************************************
Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
The salary range for this position is $113,470.00 to $158,260.00.
This reflects a reasonable estimate of the targeted base salary for this role. This role is also eligible for an annual bonus. Based on factors such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made.
Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.
Corteva Agriscience is an equal opportunity employer. We are committed to boldly embracing the power of inclusion, diversity, and equity to enrich the lives of our employees and strengthen the performance of our company, while advancing equity in agriculture. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. Discrimination, harassment and retaliation are inconsistent with our values and will not be tolerated. If you require a reasonable accommodation to search or apply for a position, please visit:Accessibility Page for Contact Information
For US Applicants: See the 'Equal Employment Opportunity is the Law' poster. To all recruitment agencies: Corteva does not accept unsolicited third party resumes and is not responsible for any fees related to unsolicited resumes.
General Manager(07168) - 101 S. Washington St.
Customer service manager job in Kennewick, WA
Amazing people skills, works well under pressure, can multi task, Stretch 5 star pizzas, scheduling, cleaning, stocking, inventory, food orders, able to work full time.
General Manager - Global
Customer service manager job in Kennewick, WA
The General Manager is responsible for all daily operations in the entire restaurant. They must demonstrate strong communication skills and leadership abilities, as well as maintain a safe and sanitary work environment. The General Manager is responsible for the development of new and current team members, while upholding all service standards and ensuring all food and beverage is served according to standards.
In addition, they must coach team member's performance - remaining friendly and flexible-resulting in the best guest experience possible.
Specifically, the General Manager ensures consistent execution of both FOH and BOH systems and profitability by providing and ensuring quality training, coaching and follow-through. This position is ultimately accountable for store profitability, labor cost controls, service standards, systems, organization, team member engagement and the guest experience.
The General Manager reports directly to the Director of Operations and the Operations Manager.
Requirements
Strong understanding of all FOH and BOH systems and operations; must demonstrate the ability to run effective shifts in all aspects of the restaurant.
Provides direction, coaching, and leadership for all staff including safety and sanitation, and company policies and procedures. Responsible for establishing and appropriately communicating goals to the Corporate Team on a regular basis.
Communicates effectively with the Management Team.
Ensures the Management Team's continued development and focus on creating and maintaining a strong guest first focus.
Effectively maintains the restaurant's facility, both exterior and interior, to Twigs' standards (clean, neat, and organized) and ensures sufficient supply levels of tools available for all employees to execute their responsibilities.
Ensures completion and posting of the FOH schedule is done, effectively maintaining labor goals and guest satisfaction. The schedule should be planned using forecasted sales and labor budget, while taking team member availabilities, requests and vacations into consideration.
Leads the staff in a positive manner as to achieve our desired result; being 100% guest satisfaction.
Ensures 100% effectiveness of both FOH and BOH systems and standards.
Ensures execution of company standards for each Guest from the front doors to the table.
Ensures all marketing materials are current throughout the restaurant.
Ensures that dress code standards are 100%.
Other duties as necessary for successful and efficient operations
Salary Description 78,000-83,000
Denny's - GENERAL MANAGER
Customer service manager job in Sunnyside, WA
Job Description
Reporting to the District Manager, the General Manager will be responsible for overall restaurant operations including execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction. General Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the General Manager must be successful to meet their accountabilities:
Guests: Makes sure that all Restaurant Managers and employees put "Guests First" to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
People: Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by:
Working to create and maintain a respectful and enjoyable environment for our employees.
Recruiting and selecting effectively.
Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills.
Providing timely, constructive coaching and feedback.
Restaurant Operations: Directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved. Does this by:
Making sure food preparation, handling, and storage guidelines are consistently followed.
Enforcing sanitary practices for the general cleanliness and maintenance of the restaurant.
Growth: Drives sales, guest count, and profit for the restaurant by:
Developing and executing a local store marketing plan.
Building strategic relationships in the community with civic, business, school, and professional organizations.
Ensuring timely and quality implementation of all Divisional and National marketing promotions and co-op marketing initiatives.
Financials: Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved.
Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets.
Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations.
Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the District Manager or Human Resources Manager, as appropriate.
Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests first while balancing the needs and priorities of the business to create win/win solutions.
Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully.
Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others.
Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
Leadership Courage: Acts and leads with conviction; stands up for self and team appropriately. Speaks up professionally and promptly to address issues and provide solutions. Gives others direct, timely, and constructive feedback.
Business Acumen: Knows how the business works and how it relates to the marketplace. Open to innovative ways to achieve solutions to move the business forward. Sees the "big picture"; understands how operational and support functions work together for the growth and success of the business.
Essential Functions
Must be able to lift a tray weighing up to 25 lbs
Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, store rooms, service areas, walk-in coolers, and freezers
Must be able to bend, stoop, reach, lift, and grasp
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
Must be able to operate point-of-sale system and differentiate between monetary denominations
Must be able to work with all Denny's menu products
Must be able to work with potentially hazardous chemicals
Must have sufficient mobility to move and operate in confined work area
Must be able to work inside and outside the restaurant
Must be able to observe staff and all aspects of restaurant operations
Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
Minimum of 3 years of experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
Associate's or Bachelor's degree preferred or equivalent combination of education and experience
Food Safety Manager certification required
Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
Ability to communicate effectively, both orally and in writing, in the English language
Possesses basic math skills (add, subtract, multiply, divide)
Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress situations
Interprets financial statements and understands contributing factors
***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
Store Manager in Training
Customer service manager job in Pendleton, OR
Job DescriptionStore Manager In Training - Sign on Bonus! Verizon Authorized Retailer - Cellular Plus
Uncapped commissions, paid time off, fun and competitive work environment!
Cellular Plus is a Verizon Authorized Retailer. We have been setting the highest standard for guest experience in the wireless industry since 1998. We are one of the fastest growing Verizon Authorized Retailers in the Northwest with 60+ locations in Washington, Oregon, Colorado, Wyoming and our home state of Montana.
Why Cellular Plus?
At Cellular Plus we find ourselves among a group of confident, competitive, energetic, motivated, and caring team players. There are many opportunities for training, career advancement, and personal growth. Building our people up and promoting from within is what Cellular Plus is known for.
Position Type: Full Time Retail Sales Management
What is a Store Manager In Training at Cellular Plus responsible for?
Inspiring your team with training and coaching to deliver the highest standard Cellular Plus guest experience.
Managing in-store traffic and addressing guest concerns.
Analyzing and addressing areas of improvement for the sales team to help meet and exceed individual sales goals and achieve store goals.
Ensuring smooth store operations by meeting staffing needs, making financial and sales reports, managing cash and deposits, following policies and procedures, etc.
Maintaining in-store visual and function by managing inventory, supplies, merchandise security, cleanliness, and maintenance.
Collaborating with marketing team to drive in-store traffic by performing marketing and advertising activities
Keeping open communication with Territory Managers, District Managers, and Human Resource to participate in acquiring, reviewing, and releasing team members.
Representing Cellular Plus at community events, networking functions, trade shows, etc.
Attending ongoing paid training to ensure your continued success as a manager.
Is the Cellular Plus team a good fit for you?
You're a passionate and confident leader. You lead by example and achieve goals by collaborating with the team. You're good at motivating your team and people love being on your team. You understand the importance of communication. You made sound judgements. You are comfortable multitasking and paying attention to the team, guests, and every aspect of store operation. You enjoy building and leading a winning team and you know what you do affects everyone on the team.
Are you prepared to join the Cellular Plus team?
1 year or more experience in sale and team management.
Ability to lead a team to meet and exceed sales goals on a consistent basis.
Ability to train, coach, and motivate a team to achieve positive results.
Ability to build trust and influence other effectively.
Exceptional written and verbal communication skills.
Experience multitasking in a fast-paced work environment.
Willingness to relocate upon successful completion of the program.
Willingness to work evenings, weekends, and holidays.
What about compensation and benefits?
Well deserved employee discounts on devices, accessories, & services.
Competitive commission and bonus based pay structure
With full time employment comes full benefits package including medical, dental, vision, Health Savings Account, 401K, profit sharing, and paid time off.
Ongoing paid training to build your skills and fulfill your potential.
Cellular Plus is an Equal Opportunity Employer and a Proud Military Friendly Employer
If the Cellular Plus team is the right fit for you, we want you on our team regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or veteran status.
General Manager
Customer service manager job in Pendleton, OR
DND Groups is a privately held franchise management company and home to more than 54 quick services restaurants nationwide. Proudly representing 4 internationally recognised brands; Dairy Queen, Taco Johns, Zaxby's, and Paris Baguette. DND Group was recently named one of the Top 200 Restaurant Groups by Nation's Restaurant. As a team we are eager to bring aboard a growth minded manager to lead our crew at our Dairy Queen location in Pendleton, Oregon.
Responsibilities
Building and developing a trusted team. The general manager will guide, support, and bringing out the best in their crew members and shift leaders.
Maintaining a positive working relationship with all restaurant staff. Fostering and promoting a cooperative and pleasant working enviornment, that will maximise employee morale, productivity and efficiency will be paramount.
Hiring, training and developing shift managers and conducting formal employee performance reviews.
Ensuring that the team is equipped to provide an excellent guest experience in all areas.
Utilizing the restaurants profit & loss to optimise sales and profit by analyzing COGS and taking corrective action if necessary.
Maintaining inventory, projecting changes in demands throughout the year and adjusting labor accordingly.
Ensuring that the restaurant is properly staffed to drive sales volumes. Prepare crew members' schedules and approve schedules completed by assistant managers to meet staffing requirements and labor goals.
Personally respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction. As well as taking the opportunity to identify areas for improvement as a team.
Organizing and implementing local restaurant marketing as well as incorporating regional and national marketing promotions to increase restaurant sales.
Exercising good judgment in decision-making and reporting issues to the district manager.
Qualifications / Skills
Minimum of 3-5 years of restaurant management experience is required. Quick service restaurant experience strongly preferred.
High School diploma or equivalent required.
Candidates should have a strong sense of urgency, thrive under pressure and have the ability to motivate their team in a fast paced environment.
Strong customer service skills, as well as the ability to adapt and engage with a diverse crew members and wide range of customers.
A proven track record of effective management. This should be demonstrated by previous COGS and labor.
Successful candidates will be detail-oriented and have the ability to oversee and balance all aspects of a fast paced and dynamic restaurant.
Ability to stand for long periods of time and lift up to 50 pounds will be necessary.
A strong sense of ownership is critical. The right leader is available to their store in the manner a parent would be; far beyond their designated shift, a manager is available 24/7 to their store and crew or otherwise ensures that there is someone to adequately care for their team in their absence.
Benefits and Compensation
Salary: $50,000.00 - $60,000.00 per year (based upon experience)
Heathcare benefits available
Paid vacation and holidays
401K plan
EOE AA M/F/Veteran/Disability
DND Groups (“DND”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. DND is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. DND is an at-will employer.
Diversity Commitment
DND is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone's unique contributions, experiences, and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package.
We are the best when we connect, recognize & respect our differences through our values of engagement, growth, and collaboration!
Store Manager in Training
Customer service manager job in Pendleton, OR
Store Manager In Training - Sign on Bonus! Verizon Authorized Retailer - Cellular Plus
Uncapped commissions, paid time off, fun and competitive work environment!
Cellular Plus is a Verizon Authorized Retailer. We have been setting the highest standard for guest experience in the wireless industry since 1998. We are one of the fastest growing Verizon Authorized Retailers in the Northwest with 60+ locations in Washington, Oregon, Colorado, Wyoming and our home state of Montana.
Why Cellular Plus?
At Cellular Plus we find ourselves among a group of confident, competitive, energetic, motivated, and caring team players. There are many opportunities for training, career advancement, and personal growth. Building our people up and promoting from within is what Cellular Plus is known for.
Position Type : Full Time Retail Sales Management
What is a Store Manager In Training at Cellular Plus responsible for?
Inspiring your team with training and coaching to deliver the highest standard Cellular Plus guest experience.
Managing in-store traffic and addressing guest concerns.
Analyzing and addressing areas of improvement for the sales team to help meet and exceed individual sales goals and achieve store goals.
Ensuring smooth store operations by meeting staffing needs, making financial and sales reports, managing cash and deposits, following policies and procedures, etc.
Maintaining in-store visual and function by managing inventory, supplies, merchandise security, cleanliness, and maintenance.
Collaborating with marketing team to drive in-store traffic by performing marketing and advertising activities
Keeping open communication with Territory Managers, District Managers, and Human Resource to participate in acquiring, reviewing, and releasing team members.
Representing Cellular Plus at community events, networking functions, trade shows, etc.
Attending ongoing paid training to ensure your continued success as a manager.
Is the Cellular Plus team a good fit for you?
You're a passionate and confident leader. You lead by example and achieve goals by collaborating with the team. You're good at motivating your team and people love being on your team. You understand the importance of communication. You made sound judgements. You are comfortable multitasking and paying attention to the team, guests, and every aspect of store operation. You enjoy building and leading a winning team and you know what you do affects everyone on the team.
Are you prepared to join the Cellular Plus team?
1 year or more experience in sale and team management.
Ability to lead a team to meet and exceed sales goals on a consistent basis.
Ability to train, coach, and motivate a team to achieve positive results.
Ability to build trust and influence other effectively.
Exceptional written and verbal communication skills.
Experience multitasking in a fast-paced work environment.
Willingness to relocate upon successful completion of the program.
Willingness to work evenings, weekends, and holidays.
What about compensation and benefits?
Well deserved employee discounts on devices, accessories, & services.
Competitive commission and bonus based pay structure
With full time employment comes full benefits package including medical, dental, vision, Health Savings Account, 401K, profit sharing, and paid time off.
Ongoing paid training to build your skills and fulfill your potential.
Cellular Plus is an Equal Opportunity Employer and a Proud Military Friendly Employer
If the Cellular Plus team is the right fit for you, we want you on our team regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or veteran status.
Auto-ApplyClient Manager - Crop Insurance
Customer service manager job in Walla Walla, WA
The Job
Marsh McLennan Agency's Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our Crop Insurance clients. As a Crop Insurance Client Manager, you are in charge of ensuring a smooth client experience by managing day-to-day customer service interactions and maintaining strong and long-lasting relationships with our Crop Insurance clients. We've created a promising career path with opportunities to move up the ladder and specialize in high-level client service and industry focuses as you move forward.
We will give you access to mentorship, training, resources, and development to ensure your success, but you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart- they don't stop short of excellence and are driven to do what's best for their clients, colleagues, and communities.
From admin to accounting and everything in between, we believe our team is all in sales together. We're dedicated to representing our brand with excellence and integrity in every interaction. We collaborate with intention and know every one of us plays a vital role in our shared success.
What You'll Be Doing
Work with customers and carriers to handle incoming service requests.
Manage commercial Crop Insurance accounts: including negotiating new and renewal policies with carriers, preparing presentation and proposal materials, responding to policy inquiries, and checking policies, endorsements and audits for accuracy.
Analysis: Collaborate with colleagues to provide customers with insurance coverage analysis and recommendations for improved or additional coverage.
Update customer information: keep accurate, up-to-date records on customers in our agency management system. You enjoy being organized and maintain accuracy at all levels.
Up sell & cross sell: work with your colleagues to find and follow-through on up-sell and cross-sell opportunities.
Customer service: ensure that you and your designated sales and service team provide effective and efficient customer service.
Plus (the fine print): you'll follow organization policies and procedures, sales and service standards and established workflows. You'll ensure quality control through proper file documentation and maintenance. You'll maintain confidentiality and be an all-around awesome member of our team.
Who We're Looking For
You have extensive knowledge of risks associated with Crop Insurance, including but not limited to, multi-peril, whole farm and pasture rangeland forage coverages. We prefer you have at least 3-5 years' experience working in Crop Insurance.
You're a client service advocate. You're passionate about delivering an exceptional level of customer service and support.
You're ready to throw all stereotypes of “insurance” out the window and love your job.
You're smart. You understand business and people.
You're good with people, even on the tough days. Good customer service is just part of who you are, and you love making people happy.
You're a team player. You maintain positive relationships with your colleagues-and you enjoy it.
You're that person everyone can depend on-to pay attention to details, to make deadlines, to be accurate and complete when interacting with clients, colleagues and carriers.
You love to learn. You're earnest about improving and pursuing professional development.
You can adapt-because our industry changes constantly and so do the needs of our clients. You're good at staying on your toes.
You're ready for a meaningful change. No more corporate vanilla structure for you. (Yes, an insurance company really just said that.)
You embrace our core values: accountability, balance, excellence, integrity, respect and humanity.
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
The Perks:
We take pride in providing our colleagues with a competitive compensation package; we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. The salary range for this position is $49,000-$91,300/year. Additionally, this position may be eligible for performance-based incentives, annual profit sharing and a benefits package that includes paid paternity/maternity leave, medical leave, 401K savings and other wellbeing programs. Decisions will be determined on a case-by-case basis.
Who
you
are is who
we
are.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com
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