Customer service security officer vs facility security officer

The differences between customer service security officers and facility security officers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a facility security officer has an average salary of $38,701, which is higher than the $29,398 average annual salary of a customer service security officer.

The top three skills for a customer service security officer include patrol, customer service and law enforcement. The most important skills for a facility security officer are security program, JPAS, and patrol.

Customer service security officer vs facility security officer overview

	Customer Service Security Officer	Facility Security Officer
Yearly salary	$29,398	$38,701
Hourly rate	$14.13	$18.61
Growth rate	3%	3%
Number of jobs	231,109	124,890
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 30%	Bachelor's Degree, 56%
Average age	43	43
Years of experience	-	-

Customer service security officer vs facility security officer salary

Customer service security officers and facility security officers have different pay scales, as shown below.

	Customer Service Security Officer	Facility Security Officer
Average salary	$29,398	$38,701
Salary range	Between $23,000 And $37,000	Between $28,000 And $52,000
Highest paying City	Boston, MA	Anchorage, AK
Highest paying state	Alaska	Alaska
Best paying company	Dana-Farber Cancer Institute	SMTC
Best paying industry	Utilities	Technology

Differences between customer service security officer and facility security officer education

There are a few differences between a customer service security officer and a facility security officer in terms of educational background:

	Customer Service Security Officer	Facility Security Officer
Most common degree	Bachelor's Degree, 30%	Bachelor's Degree, 56%
Most common major	Criminal Justice	Business
Most common college	-	-

Customer service security officer vs facility security officer demographics

Here are the differences between customer service security officers' and facility security officers' demographics:

	Customer Service Security Officer	Facility Security Officer
Average age	43	43
Gender ratio	Male, 55.0% Female, 45.0%	Male, 53.4% Female, 46.6%
Race ratio	Black or African American, 15.0% Unknown, 5.3% Hispanic or Latino, 16.6% Asian, 6.3% White, 55.2% American Indian and Alaska Native, 1.6%	Black or African American, 16.0% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 5.7% White, 55.6% American Indian and Alaska Native, 1.6%
LGBT Percentage	6%	6%

Differences between customer service security officer and facility security officer duties and responsibilities

Customer service security officer example responsibilities.

Patrol VCU operate parking facilities by foot and motor vehicle to augment safety to patrons from personal and property threats.
Patrol inside hospital and outside perimeter of campus facilities.
Operate CCTV surveillance systems and electronic communications systems to monitor guest and employee activities.
Maintain a standard of punctuality and dependability of attendance and retain myself cleanliness, tidiness, neatness and appropriately attire.
Station as the VIP host, make sure all high end clients are exceptionally service.

Facility security officer example responsibilities.

Manage the application for the FCL, maintain e-FCL and track clearance progress; provide CEO reports for require clearance actions.
Act as FSO and primary facility POC while FSO are away, conduct security briefings and initiating certain security actions.
Inspect classified accounts for compliance with the security regulations and policies regarding protection of classify information and COMSEC material.
Receive AED and CPR certification.
Schedule and conduct orientation, first aid, CPR and alcohol training classes.
Act as central dispatcher and carefully monitor the premises through the campus CCTV system.

Customer service security officer vs facility security officer skills

Common customer service security officer skills

Patrol, 34%
Customer Service, 22%
Law Enforcement, 14%
Emergency Situations, 6%
Client Property, 6%
Incident Reports, 3%

Common facility security officer skills

Security Program, 7%
JPAS, 5%
Patrol, 5%
DOD, 5%
NISP, 5%
Security Procedures, 4%

Customer Service Security Officer vs. similar jobs

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Protective Service Industry
Customer Service Security Officer
Customer Service Security Officer vs Facility Security Officer

Updated January 8, 2025

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