Customer service security officer vs security dispatcher

The differences between customer service security officers and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security dispatcher has an average salary of $33,347, which is higher than the $29,398 average annual salary of a customer service security officer.

The top three skills for a customer service security officer include patrol, customer service and law enforcement. The most important skills for a security dispatcher are customer service, patients, and patrol.

Customer service security officer vs security dispatcher overview

	Customer Service Security Officer	Security Dispatcher
Yearly salary	$29,398	$33,347
Hourly rate	$14.13	$16.03
Growth rate	3%	3%
Number of jobs	231,109	82,349
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 30%	High School Diploma, 33%
Average age	43	43
Years of experience	-	2

Customer service security officer vs security dispatcher salary

Customer service security officers and security dispatchers have different pay scales, as shown below.

	Customer Service Security Officer	Security Dispatcher
Average salary	$29,398	$33,347
Salary range	Between $23,000 And $37,000	Between $26,000 And $41,000
Highest paying City	Boston, MA	Bellevue, WA
Highest paying state	Alaska	Alaska
Best paying company	Dana-Farber Cancer Institute	Brigham and Women's Hospital
Best paying industry	Utilities	Hospitality

Differences between customer service security officer and security dispatcher education

There are a few differences between a customer service security officer and a security dispatcher in terms of educational background:

	Customer Service Security Officer	Security Dispatcher
Most common degree	Bachelor's Degree, 30%	High School Diploma, 33%
Most common major	Criminal Justice	Criminal Justice
Most common college	-	-

Customer service security officer vs security dispatcher demographics

Here are the differences between customer service security officers' and security dispatchers' demographics:

	Customer Service Security Officer	Security Dispatcher
Average age	43	43
Gender ratio	Male, 55.0% Female, 45.0%	Male, 43.0% Female, 57.0%
Race ratio	Black or African American, 15.0% Unknown, 5.3% Hispanic or Latino, 16.6% Asian, 6.3% White, 55.2% American Indian and Alaska Native, 1.6%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	7%

Differences between customer service security officer and security dispatcher duties and responsibilities

Customer service security officer example responsibilities.

Patrol VCU operate parking facilities by foot and motor vehicle to augment safety to patrons from personal and property threats.
Patrol inside hospital and outside perimeter of campus facilities.
Operate CCTV surveillance systems and electronic communications systems to monitor guest and employee activities.
Maintain a standard of punctuality and dependability of attendance and retain myself cleanliness, tidiness, neatness and appropriately attire.
Station as the VIP host, make sure all high end clients are exceptionally service.

Security dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Train to use CPR and AEDs.
Train in the use of TDD for communicating with the hearing impair community.
Operate computers, fax machines, copiers, printers, TDD systems etc.
Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.

Customer service security officer vs security dispatcher skills

Common customer service security officer skills

Patrol, 34%
Customer Service, 22%
Law Enforcement, 14%
Emergency Situations, 6%
Client Property, 6%
Incident Reports, 3%

Common security dispatcher skills

Customer Service, 15%
Patients, 8%
Patrol, 8%
Computer Aided Dispatch, 7%
Emergency Situations, 5%
CCTV, 5%

Customer Service Security Officer vs. similar jobs

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Protective Service Industry
Customer Service Security Officer
Customer Service Security Officer vs Security Dispatcher

Updated January 8, 2025

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