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Customer service security officer vs security guard

The differences between customer service security officers and security guards can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security guard has an average salary of $31,983, which is higher than the $29,398 average annual salary of a customer service security officer.

The top three skills for a customer service security officer include patrol, customer service and law enforcement. The most important skills for a security guard are customer service, patrol, and ladders.

Customer service security officer vs security guard overview

Customer Service Security OfficerSecurity Guard
Yearly salary$29,398$31,983
Hourly rate$14.13$15.38
Growth rate3%3%
Number of jobs231,109101,728
Job satisfaction-4
Most common degreeBachelor's Degree, 30%High School Diploma, 42%
Average age4343
Years of experience--

Customer service security officer vs security guard salary

Customer service security officers and security guards have different pay scales, as shown below.

Customer Service Security OfficerSecurity Guard
Average salary$29,398$31,983
Salary rangeBetween $23,000 And $37,000Between $25,000 And $40,000
Highest paying CityBoston, MALakewood, WA
Highest paying stateAlaskaHawaii
Best paying companyDana-Farber Cancer InstituteBasin Electric Power Cooperative
Best paying industryUtilitiesUtilities

Differences between customer service security officer and security guard education

There are a few differences between a customer service security officer and a security guard in terms of educational background:

Customer Service Security OfficerSecurity Guard
Most common degreeBachelor's Degree, 30%High School Diploma, 42%
Most common majorCriminal JusticeCriminal Justice
Most common college--

Customer service security officer vs security guard demographics

Here are the differences between customer service security officers' and security guards' demographics:

Customer Service Security OfficerSecurity Guard
Average age4343
Gender ratioMale, 55.0% Female, 45.0%Male, 72.0% Female, 28.0%
Race ratioBlack or African American, 15.0% Unknown, 5.3% Hispanic or Latino, 16.6% Asian, 6.3% White, 55.2% American Indian and Alaska Native, 1.6%Black or African American, 12.7% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 5.3% White, 54.0% American Indian and Alaska Native, 1.6%
LGBT Percentage6%6%

Differences between customer service security officer and security guard duties and responsibilities

Customer service security officer example responsibilities.

  • Patrol VCU operate parking facilities by foot and motor vehicle to augment safety to patrons from personal and property threats.
  • Patrol inside hospital and outside perimeter of campus facilities.
  • Operate CCTV surveillance systems and electronic communications systems to monitor guest and employee activities.
  • Maintain a standard of punctuality and dependability of attendance and retain myself cleanliness, tidiness, neatness and appropriately attire.
  • Station as the VIP host, make sure all high end clients are exceptionally service.

Security guard example responsibilities.

  • Assist employees with any and all concerns regarding payroll issues, insurance and requesting time off.
  • Certify in fire safety, adult/child CPR with mask and choking, adult/child a, infant CPR w/ mask and choking.
  • Distribute payroll checks to security officers.
  • Administer CPR and transport injured personnel to local medical facilities.
  • Monitor CCTV and other various intrusion detection security equipment for security issues.
  • Provide relief to other security officers while maintaining punctuality and building moral support.
  • Show more

Customer service security officer vs security guard skills

Common customer service security officer skills
  • Patrol, 34%
  • Customer Service, 22%
  • Law Enforcement, 14%
  • Emergency Situations, 6%
  • Client Property, 6%
  • Incident Reports, 3%
Common security guard skills
  • Customer Service, 25%
  • Patrol, 17%
  • Ladders, 16%
  • Security Services, 6%
  • Emergency Situations, 4%
  • CPR, 3%

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