Customer service specialist jobs in Oak Lawn, IL - 3,255 jobs
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Park Services Team Member - $15.50/HR
Six Flags Great America & Hurricane Harbor 4.1
Customer service specialist job in Gurnee, IL
Work to keep the Park clean for all the guests. From sweeping to wiping down the tables, you will be responsible for assisting in maintaining ans upholding the Park's Cleanliness Standards.
Responsibilities:Essential Duties and Responsibilities:
Greet Guests in a friendly, outgoing manner and providing them with clear, accurate directions and answers to questions.
Following all guidelines and checklists applicable to Park
Following all Park policies regarding performance and attendance.
Maintaining all aspects of restaurant seating/patio area cleanliness by wiping down all tables and chairs; returning food trays to the kitchen as necessary; lining all trash cans with bags, emptying when full, wiping and re-bagging trash cans, and mopping floors.
Maintaining all aspects of midway cleanliness by continuously carrying a pan and broom to sweep leaves, trash and debris; lining all trash cans with bags, emptying when full, wiping down and re-bagging trash cans; filling a utility cart and moving it to backstage areas when changing multiple trash cans at once; pushing standing water on midways using a squeegee; wiping down benches as necessary; picking up (by hand) any trash that cannot be swept up.
Monitoring trashcan and bench locations and moving to proper location when necessary.
Completing other tasks as assigned.
Qualifications:Skills and Qualifications:
Minimum Age: 15
Must have flexible availability including weekends, weeknights, and holidays
Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
Must have strong teamwork skills and the ability to work with others
Must be willing to actively approach Guests and provide assistance as necessary
Must be able to stand and walk for length of shift
Must be able to carry up to 25 lbs. over 25 feet over various surfaces
Must be able to work outdoors in various weather conditions
Must be able to work efficiently in a fast-paced environment
Requires continuous standing, bending, twisting, walking and lifting
$22k-28k yearly est. Auto-Apply 5d ago
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Senior Customs Entry Specialist - ORD (Mandarin speaking)
Amrecco
Customer service specialist job in Bensenville, IL
One of the large Asia/US eCommerce logistics companies is hiring a Senior Customs Entry Specialist in the Chicago / ORD area to manage complex import clearances and handle inspections and shipment exceptions. This role is for someone who can independently run the clearance process, communicate with authorities and partners, and solve problems when cargo is on hold. You'll be a key expert ensuring smooth, compliant cross-border cargo flow in a deadline-driven environment.
Ideal background:
3+ years in customs brokerage or international trade
Strong knowledge of local customs procedures and inspections
Comfortable working with brokerage systems and compliance tools
Able to work independently and handle high-pressure cases
Bilingual English/Mandarin required
Broker license is a plus
Apply today to be part of the great supportive team!
$29k-48k yearly est. 5d ago
Customs Entry Specialist I
AIT Worldwide Logistics, Inc. 4.1
Customer service specialist job in Palatine, IL
Join us at AIT, where we believe every day presents an opportunity to make a global impact!
We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us!
Hear directly from our teammates at and make us the next stop on your career journey.
AIT Worldwide Logistics is currently seeking a Customs Entry Specialist. The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, as well as one year of customerservice/general office/data entry experience.
Administrative tasks in the import operations department servicing the client and their suppliers, providing customerservice as well as maintaining revenues from the client base and contracted vendors.
File break/down, classifying data entry, photocopying, scanning and some assembling of entries. Import air recoveries, check cutting, and delivery order creation is part of this position.
Auditing commercial documents, applying harmonized tariff schedule code for accurate duty assessment and to ensure all federal requirements are met.
Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved.
Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
All other tasks as assigned by supervisor and or manager.
Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account.
The wage range for this position is $20.80-$29.40 and may vary based on geography as well as relative knowledge, skills, abilities, and experience
A team player who works well with others - being respectful to our teammates is a Core Value
A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
Customerservice focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture
Other Skills We Hope to See:
A minimum of 2 to 5 years of Entry Writing; 1 to 2 years in CHB or Imports
A high school diploma or equivalent certificate required
Accurate and rapid data entry with the ability to multi-task
Proven customerservice needs with the ability to problem-solve
Proficiency in Microsoft Office and Outlook
Strong organizational skills
Excellent verbal and written skills
Project a professional image to the customer and to represent AIT in a positive manner
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.
AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at ************ ext 5218.
$20.8-29.4 hourly 4d ago
Customer Service Specialist
Addison Group 4.6
Customer service specialist job in Palatine, IL
Job Title: CustomerServiceSpecialist
Industry: Manufacturing
Assignment Type: Contract to hire
Pay: $23 - $25 / Hourly
is eligible for medical, dental, vision, and 401(k).
Job Description:
In this role, you will support customers by ensuring smooth order processing, responding to questions, and resolving concerns efficiently. Success in this position requires a customer-first mindset, technical proficiency, and the ability to adapt in a dynamic work environment.
Key Responsibilities:
Process and manage daily customer orders received through phone, email, fax, and electronic ordering systems
Serve as a primary point of contact for customer inquiries, complaints, and service requests
Drive end-to-end order fulfillment, maintaining accuracy and meeting delivery timelines
Address customer questions related to shipping, billing, warranties, and product information
Provide timely, professional responses to customer inquiries, concerns, and service issues
Qualifications:
High school diploma required
Minimum of 2 years of customerservice, admin, or hospitality experience
Strong technical skills to keep up with fast-paced training
$23-25 hourly 4d ago
IB Associate: Services & Industrials (Chicago)
Piper Sandler & Co 4.8
Customer service specialist job in Chicago, IL
A leading investment bank in Chicago is seeking an experienced Investment Banking Associate to join their Services & Industrials team. This role involves financial analysis, M&A execution, and fostering relationships within an inclusive environment. The candidate should have a bachelor's degree and 2+ years of relevant experience. The position offers a competitive salary range of $135,000 - $225,000 with additional incentive compensation.
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$38k-51k yearly est. 3d ago
Client Services Associate
Aegis Worldwide 4.2
Customer service specialist job in Niles, IL
A highly respected and exceptionally stable leader in the custom printing and packaging industry is seeking a CustomerServices Associate to join its Client Services team. This is a customer-facing role at the center of sales, design, and project execution-ideal for someone early to mid-career who enjoys translating customer needs into real, tangible products.
This organization is widely regarded as one of the best in the industry, known for delivering highly customized, premium packaging solutions and consistently “pressing the limits” of what's possible.
The Role:
The CustomerServices Associate serves as the primary liaison between customers, Sales, and Project Management. You will own customer communication, qualification, specifications, and proposal development-ensuring projects are accurately defined and set up for successful execution.
Once a job is awarded, you'll partner closely with Project Management, remaining customer-facing throughout production to communicate progress, manage expectations, and ensure a smooth experience from start to finish.
Key Responsibilities
Serve as the primary customer contact during pre-production and active job phases
Partner with Sales to qualify opportunities and gather technical, application, and commercial requirements
Create and manage RFQs, proposals, and pricing packages
Coordinate with design and structural teams on white paper comps, carton fit-to-product, and layouts
Review customer artwork for completeness and quote readiness
Track timelines, milestones, and budgets and provide regular customer updates
Act as a liaison between customers and internal teams to manage changes and resolve issues
Support formal handoff to Project Management and remain involved as a customer advocate through delivery
Preferred Qualifications
Bachelor's degree (graphics, art, or related field preferred but not required)
1-5+ years of experience (entry-level candidates with strong internships will be considered)
Background in printing, packaging, or graphics strongly preferred
Operations experience (Project Management, CustomerService, Inside Sales, Estimating, Procurement, etc.)
Basic project management skills and ability to juggle multiple workstreams
Comfortable and professional in customer-facing communication (phone & email)
Compensation & Benefits
Base Salary: $70,000-$105,000 (up to $110,000 depending on experience)
No bonus structure
Benefits begin after 30 days and include:
Medical, dental, and vision
401(k) with strong employer match (50% of first 4% + 50% of next 6%)
10 PTO days, 3 sick days, 1 floating holiday (PTO negotiable)
6 company holidays
Why This Opportunity
Exceptionally stable, well-established industry leader
Known as a premier provider of high-end, custom packaging solutions
Exposure to exciting, complex projects and luxury-brand work
Clear partnership across Sales, Design, and Project Management
Strong platform for career growth within packaging and print
$37k-42k yearly est. 1d ago
Retention Specialist
Enhanced Payment Systems
Customer service specialist job in Chicago, IL
About the role:
The Retention Specialist will manage and enhance the merchant experience and ultimately optimize the company's portfolio by protecting revenue, volume and merchant count. Engage merchants proactively and reactively with singular focus of driving merchant satisfaction and generating savings, loyalty and new revenue for the company.
Be a part of a team where you will:
Retain customer accounts by responding to their concerns including rates, fees, contract terms, processing solutions, and other potential improvements to the customer's experience.
Answer merchant´s requests, received through call transfers, email, or direct cell phone calls in a timely manner and with a helpful attitude.
Access and understand account information, billing information, revenue and profitability records, transaction records, terminal and platform details, and any associated account profiles. Navigate through CRM and notate/document each individual account with details of resolution.
Maintain work queue and completing work items that are assigned within a timely manner.
Make proactive calls and visits to customers that may require additional research and assistance or to identify potential solutions that improves customer loyalty and retention.
Ensure the accomplishment of defined SLAs through strict monitoring of opened tickets. Identify and escalate to the appropriate supervisor of both management staff and resolution areas.
Follow up the performance of KPIs like volume and revenue budget and SLAs within the assigned territory and establish strategies and actions to accomplish and improve these.
Ability to handle multiple projects, work in a fast-paced environment and meet deadlines.
Responsible to assess the merchant's situation and determine the appropriate steps to provide a satisfactory resolution for the merchant's issue and maintain merchant profitability.
Monitoring implementation projects related to its client portfolio, ensuring strict monitoring and correct and timely interaction with internal areas to achieve implementations that meet customer´s expectations in quality, time and service.
Consistently at work and on time. Ensures work responsibilities are covered when absent. Arrives at meetings and appointments on time.
Strong understanding of merchant services pricing.
Be available on demand for customers after hours as needed.
About you:
Required
Excellent verbal and interpersonal skills required
Strong verbal communication, active listening skills, and strong math and analytical skills.
Ability to probe and identify customer issues and problem solve those issues
Well organized with diligent follow up skills
Intermediate computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) is required.
Availability to hold face to face meetings or travel if is needed.
Self-motivated and self-directed, goal oriented.
Able to professionally and confidently communicate with C-Level Executives and merchants.
Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers.
Excellent analytical and time-management skills.
Ability to work independently or as an active member of a team.
Ability to meet or exceed quotas
Preferred
1-2 years of experience in service and sales environments is preferred
Payment processing or other financial services experience preferred
Experience with CRM, both tracking sales pipelines and using this tool to build relationships is preferred
Intermediate-Advanced English is preferred.
Experience and skills in negotiation and influencing.
Our people are the key to our success. Our commitment is to build a diverse, safe, and resilient culture that evolves with the needs of our people and the communities in which we operate. We are dedicated to creating a workspace environment that provides a sense of purpose for our people and supports each of us to learn, develop, and reach our full potential. Our culture and values are grounded in service, integrity, diversity, teamwork, and taking ownership of our actions and reputation.
$30k-40k yearly est. 60d+ ago
Customer Support Agent (Onsite Candidates Local to Chicago Only)
E.Bit Consulting
Customer service specialist job in Schaumburg, IL
The Customer Support Agent serves as a front-line contact center professional, delivering exceptional customer experiences to our clients and servicing partners via high-volume inbound and outbound phone calls, email, and ticketing systems. This role is responsible for resolving customer inquiries efficiently, accurately, and empathetically, while supporting operations through account research, transaction reconciliation, and issue resolution. The Consumer Service Agent acts as a trusted point of contact, collaborating closely with Operations and Information Technology teams. The role requires strong communication skills, emotional intelligence, and the ability to thrive in a fast-paced, metric-driven contact center environment. This role reports to the Consumer Services Manager.
Duties and Responsibilities include but are not limited to the following:
Serve as a primary point of contact for clients and servicing companies through high-volume inbound and outbound phone calls, emails, and ticket systems.
Deliver empathetic, professional, and solutions-oriented customerservice while handling sensitive financial situations.
Resolve client and servicing partner inquiries on first contact whenever possible, escalating issues appropriately when needed.
Accurately document all interactions, actions, and resolutions in internal systems.
Manage multiple client interactions simultaneously while maintaining service quality and composure.
Adhere to call handling standards, quality expectations, and productivity benchmarks.
Demonstrate strong active listening skills and the ability to tailor communication style to each caller.
Review and assist with client account maintenance, scheduled transactions, and audit-related files.
Support daily reconciliation of transactions and investigate discrepancies.
Identify issues impacting the client experience and proactively work toward resolution.
Ensure all client communications are clear, accurate, and compliant.
Partner with Operations and IT teams to improve processes, tools, and system functionality.
Identify, document, and communicate best practices to streamline client and servicing workflows.
Provide detailed feedback from customer interactions to support management decision-making.
Participate in team meetings to discuss business updates, service trends, and priorities.
Assist with special research, reporting, and projects assigned.
Ensure that information Confidentiality, Integrity and Privacy is always maintained with processing information assets.
Qualifications and Required Skills
High School Diploma or GED required, Associate's Degree or higher preferred.
1-3 years of experience in a contact center, call center, or customerservice environment.
Experience handling high call volumes and sensitive customer interactions preferred.
Bilingual (English & Spanish) preferred.
Background check required.
Experience in debt settlement, banking, financial services, or treasury operations is a plus.
What Will Make You Stand Out
Client-centric approach with a commitment to delivering exceptional service.
Proficiency with CRM systems, such as Salesforce, ClickUp, or Pipedrive.
Experience in a contact center and familiar with call center technology (CXone, Talkdesk, Five9).
Associate degree, Bachelor's degree or some college coursework in business or communications.
$28k-36k yearly est. 1d ago
Customer Service Representative
North Bridge Staffing Group
Customer service specialist job in Chicago, IL
Exciting new CustomerService Representative opening with a well-established Non-profit Organization located in the River North neighborhood.
Hybrid schedule, 2/3-days a week in office.
Temporary: ASAP - 3 months
$20-$22/hour based on experience
Job description
We are looking for a customer-oriented service representative. A customerservice representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities
Make outbound membership renewal calls
Inbound calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Skills
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Schedule
Monday-Friday, 8:30am-5pm
$20-22 hourly 3d ago
Export Customer Service
Vanguard Logistics Services 4.1
Customer service specialist job in West Chicago, IL
Export CustomerService Representative
WHAT YOU'LL BE DOING
You will provide the highest level of customerservice through prompt response to all cargo enquiries, complete and accurate bookings and professional communication when following up with the customer on any missing cargo and/or documentation in order for the customers booking to be loaded as scheduled. It is the responsibility of the Export CustomerService Representative to ensure all requirements for the booking are complete so it can be handed over to Load Planning.
ESSENTIAL RESPONSIBILITIES INCLUDE:
Communicate effectively to meet customer requirements, resolve customer problems or complaints expeditiously, and complete booking requests timely.
Working with the warehouse to ensure all cargo booked has been received prior to cut off.
Report any OS&D issues on cargo received to customers, follow up to determine the outcome if the cargo can be shipped, required to be re-packed or collected as it could not be exported.
Chase any missing documentation with the customer to ensure all required paperwork is received prior to cut off.
Complete booking requests
Arrange pick-ups with trucking company
Contact shippers and complete bookings for overseas routings received, making sure to send the booking confirmation details to the origin office/agent and continue to communicate on the status of the booking to ensure they are aware that the cargo was uplifted.
Determine if the customer requires VLS to complete export customs clearance, if so, correspond with the customs broker (if required) and complete the export entry.
Make sure Load Planning is aware of any special requirements on the handling of the cargo.
Add any additional charges to be billed and expenses for the costs on services incurred during the booking process
Lodge any hazardous paperwork with the Haz Team to seek pre approval on VLS being able to handle the cargo
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school or equivalent education; associate degree preferred
Minimum 2 years of customerservice experience; logistics experience preferred
Ability to multi-task, prioritize, and manage time effectively
Strong listening, written and verbal communication skills (English required); excellent interpersonal and teamwork skills
Strong MS Office skills, including Excel, Word, PowerPoint
WE ARE VANGUARD
We are an industry stalwart and a true innovator. We work with our customers to make doing business easier and more profitable. Day-to-day, we work together to take care of our customers and each other, challenging ourselves to exceed our goals, and thinking ahead to anticipate our customers' future needs.
Vanguard is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. We're working to challenge the status quo with the power of diversity, inclusion and collaboration.
$26k-32k yearly est. 4d ago
Client Service/Account Representative
The Chicago Hire Company
Customer service specialist job in Chicago, IL
Are you experienced in stellar customerservice and have exposure to the automotive industry? Our client provides payment plans for customers purchasing vehicle service contracts from car dealers across the U.S. and Canada. We are looking for someone who will go above and beyond to delight our customers and dealers by empathizing with their unique situations and communicating clearly, both verbally and in writing. This person will effectively and calmly diffuse difficult situations, consistently demonstrate attention to detail, and strive to improve our internal processes. 2-3 years of similar call center/customer support experience (ideally in Automotive or Finance) &
Fluency in French is preferred.
This is a full time, in-office role, Monday through Friday. If you're ready to contribute to a dedicated team and enhance customer experiences, we'd love to hear from you!
RESPONSIBILITIES:
Handle customer calls regarding general inquiries, invoices, payments, and other questions.
Use the company's web system to identify, research, and resolve customer issues.
Promptly process new business and manage one or more administrator accounts.
Collaborate with the team to meet mid-month and end-of-month deadlines.
Establish and maintain strong relationships with administrators and dealers through effective communication.
QUALIFICATIONS:
MUST HAVE: 2-3 years of experience in a call center/customer support position. Automotive/Finance industry preferred (during school or post-grad).
Fluency in speaking and writing French highly preferred
Polished, professional, and motivated
Great organization and written/verbal communication abilities to solve inter-departmental problems.
Patient and self-motivated, can work and explain financial information to customers
$29k-42k yearly est. 2d ago
Call Center Customer Service Representative
Bcforward 4.7
Customer service specialist job in Chicago, IL
Role: CustomerService Representative
Onsite
Pay rate: $21 - 22/h
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Demonstrate consistent good quality and performance results.
Provide consistent service that is customer focused and professional.
Supporting Field Sales agents with insurance product information
SKILLS
• Ability to effectively communicate and build strong partnerships with newer employees.
• Basic computer skills and knowledge of database software.
• Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise.
• Demonstrated attention to detail, organizational skills, and time management skills.
• Ability to work a flexible schedule to meet the needs of the business and performance requirements.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
experience in a contact center environment preferred.
$21-22 hourly 1d ago
Customer Service Representative
Connect Search, LLC 4.1
Customer service specialist job in Naperville, IL
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
$30k-37k yearly est. 1d ago
Customer Service Representative
Teksystems 4.4
Customer service specialist job in Tinley Park, IL
The CEA will be responsible for: Handling all customer inquires both over the phone and via email quickly and effectively Inbound Calls - 25-50+ a day Emails - 50-100+ a day Answering questions customers have about shipping, product availability and pricing
Research questions and use systems to provide customer with the best experience
Create cases for issues customers have.
Coordinating across all functional units to quickly resolve specific customer requests and needs, both stated and implied
Direct customer communication by a variety of channels, order management and across the fulfillment chain
Provide information and exception management
Provide transparency to customers using critical thinking and problem-solving techniques
Handling both internal and external customer inquiries as well as provide proactive solutions
Delivering a frictionless customer experience.
Reports to Supervisor of Customer Experience
The company is known for providing world class Customer Experience. Team members are provided extensive on the job training to fully prepare them for their role
*Skills & Qualifications*
Must Haves:
- 2+ years of customerservice experience from a products company or customerservice role that had KPI's
- Order Entry in an ERP
- Microsoft Outlook, Microsoft Word
- General Computer Skills
- Email Communication heavy
- HS diploma
Nice Haves:
- Claims experience (order claims processing)
- CRM - Microsoft Dynamics
- Inbound Phone experience 50+ volume
- Microsoft Excel
Soft Skills:
- Working independently - looking for candidates who can work without direction and problem solve on their own without looping in a supervisor
- Problem solve - being resourceful to look up answers and check inventory levels
- Email communication
- Positive Attitude
- Attention to detail
- Professional - accountability
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract to Hire position based out of Tinley Park, IL.
*Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Tinley Park,IL.
*Application Deadline*This position is anticipated to close on Jan 24, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-24 hourly 2d ago
Specialist - Actuarial Reserving
Argonaut Management Services, Inc.
Customer service specialist job in Chicago, IL
Argo Group International Holdings, Inc.and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.
Job Description
Reporting to the Head of Reserving - Specialty & Runoff, the Actuarial Analyst - Reserving will be responsible for supporting reserve reviews and related activities, including communication to stakeholders, ad-hoc projects and process improvement efforts.
Key Responsibilities
Assist in the performance of reserve reviews under the direction of the Head of Reserving - Specialty & Runoff and prepare related reports, summaries, and ad-hoc analyses/views of results.
Interact with various stakeholders including finance, claims, underwriting and pricing departments to determine holistic views of reserves.
Assist in the preparation of the year-end reporting, including Actuarial Opinions, Actuarial Reports, and other GAAP and statutory regulatory reporting.
Support efforts to improve data and reports to increase the efficiency of Reserving processes and associated reporting.
Work to expand knowledge of the property/casualty insurance industry and practices.
Qualifications and Experience
Bachelor's degree in actuarial science, mathematics or related field of study.
3+ exams of the Casualty Actuarial Society pursuing credentials.
2+ years of property/casualty experience.
Strong communication skills with the ability to convey technical concepts to non-technical audiences.
Ability to manage work on concurrent projects.
Ability to work independently within a team environment and collaborate effectively to achieve the best product.
Detail-oriented and able to quickly evaluate the accuracy of information.
Proficient in Microsoft Office products.
Ability to work with various data software such as SQL, R, Python or VBA.
Experience with ResQ a plus.
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
Chicago: $97,100 - $114,400
NYC: $105,900 - $124,700
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at .
Notice to Recruitment Agencies:
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.
We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The collection of your personal information is subject to our HR Privacy Notice
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
$31k-41k yearly est. 5d ago
Barista & Customer Service Associate
Domino's Pizza 4.3
Customer service specialist job in Saint Charles, IL
Domino's Pizza is hiring immediately for Delivery Drivers to join their team!
Job type: Full time and Part time, Permanent
Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Right now Domino's is looking for qualified Drivers to staff stores in your area! We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you.
Job responsibilities are (but not limited to):
Deliver our products to our amazing customers
Provide excellent customerservice and leave a great lasting impression on our customer
Put orders together and ensure they are packaged safely for delivery
Ensure quality of product meets standards before getting delivered to the customer
Ensure vehicle is in safe working order before deliveries
Take orders over the phone/by web
Prepare and package food products to standard
Deliver flyers/hangers along your route
Benefits of working at Domino's Pizza:
Company Car Available!
Fun working environment
Flexible schedules
Competitive wages PLUS GENEROUS TIPS
Store discounts
Free uniforms
Domino's is an equal opportunity employer.
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
$22k-28k yearly est. 1d ago
Member Service Representative (Full-Time) - USN Recruit Command
Navy Federal Credit Union 4.7
Customer service specialist job in North Chicago, IL
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 3301 Indiana St MCPON Hall, Building 1313, Great Lakes, Illinois 60088
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$32k-39k yearly est. 5d ago
Order Entry/CSR Representative
Teksystems 4.4
Customer service specialist job in Tinley Park, IL
* Handling all customer inquires both over the phone and via email quickly and effectively * Inbound Calls - 25-50+ a da * Emails - 50-100+ a day * Answering questions customers have about shipping, product availability and pricing * Research questions and use systems to provide customer with the best experience
* Create cases for issues customers have.
* Coordinating across all functional units to quickly resolve specific customer requests and needs, both stated and implied
* Direct customer communication by a variety of channels, order management and across the fulfillment chain
* Provide information and exception management
* Provide transparency to customers using critical thinking and problem-solving techniques
* Handling both internal and external customer inquiries as well as provide proactive solutions
*Skills*
Customerservice, inbound call, Microsoft outlook, Microsoft excel, email, Customer support, Microsoft dynamics, CRM, order entry
*Additional Skills & Qualifications*
Must Haves:
- 2+ years of customerservice experience from a products company or customerservice role that had KPI's (no call center candidates from scripted environment)
- Order Entry in an ERP
- Microsoft Outlook, Microsoft Word
- General Computer Skills
- Email Communication heavy
- HS diploma
Nice Haves:
- Claims experience (order claims processing)
- CRM - Microsoft Dynamics
- Inbound Phone experience 50+ volume
- Microsoft Excel
*Job Type & Location*
This is a Contract to Hire position based out of Tinley Park, IL.
*Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Tinley Park,IL.
*Application Deadline*This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-24 hourly 2d ago
Customer Service Crew
Domino's Pizza 4.3
Customer service specialist job in Saint Charles, IL
Domino's Pizza is hiring immediately for Delivery Drivers to join their team!
Job type: Full time and Part time, Permanent
Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Right now Domino's is looking for qualified Drivers to staff stores in your area! We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you.
Job responsibilities are (but not limited to):
Deliver our products to our amazing customers
Provide excellent customerservice and leave a great lasting impression on our customer
Put orders together and ensure they are packaged safely for delivery
Ensure quality of product meets standards before getting delivered to the customer
Ensure vehicle is in safe working order before deliveries
Take orders over the phone/by web
Prepare and package food products to standard
Deliver flyers/hangers along your route
Benefits of working at Domino's Pizza:
Company Car Available!
Fun working environment
Flexible schedules
Competitive wages PLUS GENEROUS TIPS
Store discounts
Free uniforms
Domino's is an equal opportunity employer.
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
$24k-30k yearly est. 1d ago
Customer Service Representative
Teksystems 4.4
Customer service specialist job in Schaumburg, IL
*About the Role* We are seeking a *CustomerService Representative* to join a high-performing team supporting a top-tier client. This role is critical in delivering exceptional service and handling a wide range of customer needs. You will be the go-to resource for drivers, fleet managers, and internal stakeholders, ensuring issues are resolved promptly and professionally.
*Key Responsibilities*
* Serve as the primary point of contact for customer inquiries via email and phone.
* Assist with vehicle ordering and other customerservice-related tasks.
* Handle complex situations (e.g., impounded vehicles) with problem-solving and empathy.
* Manage a high volume of emails and cases; ensure accurate documentation in internal systems.
* Make outbound calls for follow-ups and gather missing information.
* Utilize internal systems (CARE) for issue tracking and resolution.
* Perform data entry in real time while multitasking across multiple screens.
* Use Excel functions (including VLOOKUP) for data sorting and reporting.
* Support processes such as billing changes, insurance card distribution, and driver data updates.
*Required Skills & Qualifications*
* *2+ years of office-based customerservice experience*
* Strong written and verbal communication skills
* Professional demeanor for video meetings (via Teams)
* Proficiency in MS Office Suite (Outlook, Word, Excel - including basic pivot tables)
* Ability to type at least *40 WPM*
* Experience with Salesforce preferred
* High school diploma required
*Additional Information*
* *Hours:* Monday-Friday, 9:00 AM-6:00 PM
* 1-hour unpaid lunch
* Two 15-minute breaks
* *Environment:* Business casual, brand-new office with amenities (ping pong tables, golf simulator, gym membership with classes and sauna)
*Why Join?*
* Opportunity to work with a stable, growing organization
* Potential for contract extension or permanent hire
* Overtime available for those interested
* Collaborative and supportive team environment
*Job Type & Location*This is a Contract position based out of Schaumburg, IL.
*Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Schaumburg,IL.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
How much does a customer service specialist earn in Oak Lawn, IL?
The average customer service specialist in Oak Lawn, IL earns between $25,000 and $41,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.
Average customer service specialist salary in Oak Lawn, IL
$32,000
What are the biggest employers of Customer Service Specialists in Oak Lawn, IL?
The biggest employers of Customer Service Specialists in Oak Lawn, IL are: