Customer success manager jobs in Houston, TX

About the Company SESCO Terminals is a subsidiary of an international, diversified group of companies with revenues of $2.3 billion, and is a distributor of building materials. With a growing footprint of satellite locations and distribution partners across the U.S., they continue to expand their reach and realize their vision of bringing construction to an era of brighter possibilities, with a focus on providing customers with superior products to help them build and manufacture high-quality structures and solutions. About the Role This is a direct hire position working for SESCO Terminals at our corporate office in Houston, TX. Position: Sales Manager - Fabricated Steel & Industrial Structures (GSF - A Division of SESCO Terminals) Location: Houston, TX (with travel across the U.S.) Reports To: Commercial Director, GSF Start Date: December 2025 - January 2026 Overview GSF (a division of SESCO Terminals) is the U.S. arm of Gazala Steel Fabrication (GSF), a leading international steel fabricator and engineered solutions provider headquartered in Egypt. As part of our U.S. market entry, we are seeking a high-performing, entrepreneurial Sales Manager to lead new business development for fabricated steel structures, plate work, and mechanical systems used across ports, terminals, energy, industrial, and construction projects. This role is ideal for a driven "hunter" who thrives in open markets, understands industrial fabrication, and can create opportunity through persistence, relationships and value-driven selling. Responsibilities Lead the launch of GSF's sales presence in the U.S. market. Identify and pursue new customers among EPC firms, port developers, terminal operators, and industrial contractors. Build a pipeline of project-based opportunities for fabricated structures, hoppers, conveyors, silos, and mechanical assemblies. Develop client relationships from first contact to contract signature. Collaborate closely with the Sales Engineer and GSF Egypt's estimation team to produce technical and commercial proposals. Negotiate pricing and terms in line with company strategy. Provide continuous market intelligence-competitor pricing, project leads, and emerging sectors. Represent GSF and SESCO Terminals at trade events, conferences, and client visits. Maintain CRM data and prepare monthly business development reports. Qualifications 7-10 years of experience in industrial or EPC sales, with emphasis on fabricated steel, structural, or mechanical systems. Proven success in new market or territory development. Strong commercial and technical understanding of project-based fabrication. Existing relationships in construction, energy, logistics, or port infrastructure sectors preferred. Bachelor's degree in business, engineering, or related field. Willing to travel as needed for business development and site visits. Required Skills Entrepreneurial and proactive - thrives in a build-from-scratch environment. Hunter mindset - relentlessly pursues and closes new opportunities. Confident communicator - can build credibility quickly with engineers and executives alike. Self-motivated, organized, and results driven. Pay range and compensation package Competitive base salary plus commission and performance-based bonus. Long-term growth potential within the expanding SESCO Terminals and GSF Organization. Equal Opportunity Statement SESCO Terminals is committed to diversity and inclusivity in the workplace.

Detailed Description: Lead the onboarding process for new customers, from kickoff to go-live, ensuring a seamless transition and rapid time-to-value. Develop tailored success plans aligned with customer objectives, operational KPIs, and digital maturity. Serve as the primary point of contact for key accounts-building trust through deep operational understanding and consistent delivery. Collaborate with product and growth teams to identify, scope, and execute initiatives that drive user acquisition, engagement, retention, and monetization. Monitor product usage, adoption metrics, and ROI; proactively recommend best practices to maximize platform value. Conduct regular business reviews highlighting performance outcomes, adoption milestones, and strategic opportunities. Identify expansion opportunities across service lines and digital modules by understanding customer workflows and pain points. Partner with sales and product leadership to define renewal strategies, pricing alignment, and upsell pathways. Act as the customer's advocate within the organization-translating feedback into actionable product and feature improvements. Deliver compelling product demos and capability presentations tailored to each audience-executives, field engineers, or data scientists. Develop, demonstrate, and deliver value cases for different levels of customer, including assessing potential application of Company services, and offer solutions that meet customer needs. Ensure systematic delivery and resolution of customer inquiries and information gathered about customer satisfaction to the appropriate Company personnel/departments. Work closely with product, marketing, operations, and executive leadership to align technical roadmaps with growth priorities. Develop and deliver training programs (virtual, in-person, or at-the-wellsite) for both internal and external users across all product lines. Create scalable enablement materials such as user guides, FAQs, release briefings, and video tutorials to support continuous learning. Keep well-informed on current industry trends, opportunities, products, and competitive issues. All other duties as assigned. Required Knowledge, Skills, and Abilities: Background in digital enablement, or technical sales engineering. Excellent business prospecting skills and strong negotiation skills. Strong understanding of field operations, completions workflows, and the data ecosystem across oil and gas operations. Demonstrated success in managing enterprise customers and delivering measurable adoption and retention results. Demonstrated success delivering technology solutions that drive product growth and business impact. Excellent leadership, communication, and stakeholder management skills. High technical aptitude with digital platforms, data visualization, and analytics tools. Background in growth-focused or product-led organizations (e.g., SaaS, digital platforms). Familiarity with SRE practices, observability tooling, and network security standards. Travel up to 25% of the year to well-sites and customer offices Minimum Qualifications: Bachelor's degree in Business, Information Technology, Computer Science, or a related field. Minimum of 5 years of experience in Customer Success, Account Management, or Digital Transformation roles within oilfield services, industrial software, or enterprise SaaS. Proficient in utilizing software tools such as Salesforce (or other CRM tools), data visualization tools (PowerBI, Tableau, Looker, etc.), collaboration tools (Microsoft Teams), and cloud platforms (GCP, AWS, Azure). Ability to understand and speak English at a level of proficiency allowing employee to issue, receive and respond to both safety and operations-related directions in English Preferred Qualifications: Oil and Gas Industry knowledge Technology/Digital Industry knowledge Familiarity with AI/ML applications Additional Details: Work is primarily in a climate controlled / office environment with minimal safety / health hazard potential. The employee is regularly required to sit, stand, or walk with occasional lifting (overhead, waist level) from floor, bending and frequent near vision use for reading and use of computer, telephone, and other office equipment.

Job DescriptionDescriptionLocation: Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is designed for a hands-on network professional with healthcare expertise, passionate about driving secure connectivity, device visibility, and operational excellence across hospital and clinical environments What you'll do: Lead adoption and deployment of the Armis platform across healthcare networks, ensuring seamless visibility into IoMT, and IT/OT assets. Map clinical workflows to security architecture, helping align the platform with healthcare compliance frameworks (e.g., HIPAA, HITECH, NIST). Collaborate with biomedical engineering, IT, and security teams to design secure network segmentation, device communication policies, and risk-reduction strategies. Serve as the technical liaison between customer engineering teams and Armis cross-functional stakeholders (Product, Support, Sales, and Engineering). Guide integration efforts with WLC, CMMS, NAC, Firewalls and other security and ITSM tools (e.g., ServiceNow, Cisco ISE, Palo Alto, CrowdStrike). Conduct health assessments and configuration reviews to ensure optimal performance, accurate asset classification, and high-fidelity risk scoring. Translate technical findings into executive outcomes, presenting ROI, uptime improvements, and reduced clinical risk to leadership. Mentor customer teams on vulnerability management, threat response, and network best practices within healthcare environments. Partner with Armis Product and Engineering to influence roadmap priorities based on real-world healthcare use cases. What we expect: Bachelor's degree in Computer Science, Information Systems, Biomedical Engineering, or equivalent experience. 5+ years of hands-on experience in network engineering, architecture, or security operations- within healthcare systems, hospitals, or clinical networks. 3+ years in a customer-facing role (Customer Success, Technical Account Management, or Implementation Engineering). Deep knowledge of network protocols (TCP/IP, SNMP, HL7, DICOM, MQTT, etc.) and how they relate to biomedical and IoT devices. Proven experience with network discovery, segmentation, and vulnerability remediation tools (e.g., Cisco, Palo Alto, Armis, Qualys, Tenable). Understanding of clinical device workflows and their dependencies on secure connectivity and uptime. Excellent communication and presentation skills, able to engage both technical teams and executive healthcare leaders. Strong project management skills with the ability to balance multiple hospital deployments simultaneously. Experience securing medical and IoMT ecosystems in hospitals, labs, or life-science organizations. Familiarity with healthcare network manufacturers and clinical device vendors (Philips, GE Healthcare, Siemens, Medtronic, etc.). Certifications: HCISSP,CISSP, CCNP, CEH, or Healthcare Security certifications (e.g., HCISPP). Experience with scripting or automation (Python preferred) for network or asset management tasks. Understanding of regulatory compliance frameworks (HIPAA, HITECH, ISO 80001, NIST CSF).' Working knowledge of MDS2 documentation and its role in evaluating medical-device security controls within healthcare environments. Ability to travel up to 20-25% quarterly for on-site customer workshops and architecture reviews. AdditionalSalary range guidance for this position is: $130,000 - $165,000 The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis. l status or any other legally protected status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization to work in the United States. About Armis: Armis is the leading agentless, enterprise-class device security platform, designed to protect organizations from cyberthreats created by the onslaught of unmanaged and IoT devices. Fortune 1000 companies trust our real-time and continuous protection to see and control all managed, unmanaged, un-agentable and IoT devices - from traditional devices like laptops and smartphones to new smart devices like smart TVs, webcams, printers, HVAC systems, industrial control systems and PLCs, medical devices and more. Armis provides passive and unparalleled asset inventory, risk management, and detection & response. Armis has the world's largest Device Knowledgebase, tracking over 280M devices, tracking device behavior, connections, and history. Armis is a privately held company and headquartered in Palo Alto, California.

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business & develop a book of business, lead a team, and scale your income based on performance. No cold calls. No chasing. You'll work warm, qualified clients who've already requested help. What you'll do Master our systems and product suite to deliver first-class client experiences. Follow up with warm leads and prior client inquiries (we provide high-quality leads). Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth. Manage your client communication and relationship lifecycle. Build a personal brand and scale your book - recruit and lead a team when ready. Hit performance goals to unlock promotions, leadership roles, and revenue-share opportunities. Maintain licensing, contracting, and compliance for your market. Attend weekly virtual training and leadership development. Who you are You want to build and own something - not just collect a paycheck. Entrepreneurial mindset: you plan, execute, iterate, and refuse to be average. Strong communicator - phone and video-first comfort. Organized, self-motivated, and tech-savvy. Preferably 2+ years in sales, service, or business ownership - but grit and results matter more. Requirements Reliable phone, data, and Wi-Fi. Must pass background check and carrier contracting. Active Life & Health license, or willingness to get licensed (we'll help you in 7-10 days). Compensation & growth Uncapped commission structure + performance bonuses and incentives. Clear path to leadership / territory ownership / revenue-share for top performers. Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. 100% Commission Perks Remote, flexible schedule (evenings/weekends as client needs require). Comprehensive training and a proven playbook to build your business. Annual all-expense-paid trips for top producers. Discounted health and life coverage options. Leadership development and agent-to-owner transition support.

A client is seeking a Customer Success Manager to join the team. $100K to $120K - Exact compensation may vary based on several factors, including skills, experience, and education. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years experience supporting a SaaS product - 3+ years experience supporting a Salesforce Service Cloud implementation - Salesforce Administration certificate

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets. Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond. Job Description Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience. We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen. Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings. The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team. PRINCIPLE ACCOUNTABILITIES Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value. Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets' full range of solutions and capabilities. You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business Be prepared to hold in depth conversations regarding our pricing, data, methodologies - you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points. Ensure that kick-off meetings are scheduled with all parties' responsible post renewal Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities Collaboration with Account Managers to develop strategies and deliver quarterly account reviews. Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts Use all data available to identify account risk then plan for mitigation with the Account Manager - you will be obsessive in understanding how to reduce churn within your portfolio Actively identify gaps in a customer's package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt Listen to our customers' feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary) It's imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience Maintain an exceptional level of customer satisfaction rates Provide internal training to junior members of the team Work with Product to pilot new products and to play a key role in their go-to-market strategy Support on amplifying the customer by identifying case studies seeing these through to completion Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy KEY INTERFACES Customer Adoption & Onboarding Team Sales Team Marketing Team Product Team Editorial Team Customer Support Team Qualifications KNOWLEDGE, EXPERIENCE AND SKILLS We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly. Essential You will have worked in product focused SaaS business with a minimum of 5 years working on Enterprise Accounts You will be customer-centric going above and beyond when required with a highly organised self-organised mindset. Understanding of CRM data management systems - Salesforce would be beneficial Commodities experience (Agricultural, Forest, Metals & Mining or Battery Raw Materials) would be an advantage. However, we will accept similar experiences such as a background in pricing or subscription agencies. Strong ability to build relationships which encompasses a wide range of skills. We are looking for someone who is curious, asks appropriate questions, listens, is empathic and understands how to invest time with the right people to secure our position across the portfolio. A high level of emotional intelligence is necessary. Strong technical proficiency with a demonstrable aptitude for excel (knowledge of APIs would be beneficial) Demonstrate that you are a strategic customers success manager that understands how to actively steer away from firefighting tasks Whilst portfolios are jointly owned with Account Managers, you will take ownership and responsibility to ensure that everyone in the organisation plays their part to ensure success (which is measured by growth) Being able to visit clients (travel to other countries may be required) Exceptional communication skills (with an emphasis on presentation skills) Experience of working in a global business Knowledge of a second language would be beneficial Additional Information Our Values Fastmarkets people come from all different walks of life. It's this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common - and they form our Fastmarkets values. Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are: METRICS DRIVEN. We use insights to improve our customers' experience and our business performance ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day. CUSTOMER CENTRIC. We are customer-centric in all that we do COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences. If the position is listed as remote this opportunity is available to applicants based in the following states: • Florida • Georgia • Illinois • Massachusetts* • North Carolina • New Jersey* • New York* • Oregon* • Pennsylvania • Tennessee* • Texas • California • Colorado * Denotes states with office locations to support hybrid working. Otherwise the position will be located as shown in the advert. You can see that on a map here: US Hiring States You've read a little about us - now it's over to you! If you like what you've read so far and think you can see yourself as a Fastmarkets person, it's time to fill in your application form. This form is an important part of the selection process: it's used to determine whether or not you'll be chosen to have an interview and acts as a basis for the questions we'll ask you on the day. It's vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you're great.

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. As a Customer Success Manager (CSM) focused on maritime clients, your mission is to ensure our shipping, trading, and logistics clients extract maximum value from Kpler's maritime intelligence solutions. You'll act as their trusted advisor and advocate-bridging their operational needs with the best of what Kpler offers. Expect a dynamic environment, deep industry learning, and the opportunity to build meaningful client partnerships.Responsibilities: To always maintain a meaningful level of engagement with clients and be the key point of contact for inquiries from client Coach users to be experts on our terminal, Excel add-in, API and data integration. Help the commercial teams uncover upsell/cross-sell opportunities based on clients' needs. Proactively align client's goals with Kpler's. Help to continuously improve the Kpler Customer Success process (knowledge base articles, internal tools, support FAQs, etc.); Ensure that appropriate client contacts, documentation, reviews and projects are added to Salesforce and are up-to-date; You'll be in touch with clients every day either by email, phone, video calls and face to face to help them in a myriad of topics (product usage, new features, support, etc) while always taking into account their individual needs. To enable the client to use the solution at its maximum potential, you'll need to liaise with different teams at Kpler, such as Sales, Product or Engineering. Skills and Experience: +5 years of customer success management experience in the maritime industry. Experience working with B2B customers (100+ users and owned book value >$2M ARR). Outgoing, personable, and a client-focused person. Has the ability to articulate technical concepts with both technical and non-technical audiences. Whilst experience with programming languages is not mandatory for this role, experience with API would be beneficial. Someone who is empathic, listens, and understands the customer's needs through strong relationship-building. Capable of adapting to the needs of shipping companies and/or shipping arms of physical trading houses/energy majors. Genuinely care about your clients and take ownership of projects. Why Kpler: Work with a diverse and global team of experts. Engage with an essential, fast-evolving industry that impacts global trade. Own your success and help maritime clients make smarter, faster decisions. Be part of a company that values innovation, transparency, and growth. We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you've found your ideal destination. Are you ready to embark on this exciting journey with us? We make things happen We act decisively and with purpose, going the extra mile. We build together We foster relationships and develop creative solutions to address market challenges. We are here to help We are accessible and supportive to colleagues and clients with a friendly approach. Our People Pledge Don't meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements. Don't let the confidence gap stand in your way, we'd love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team. Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer. By applying, I confirm that I have read and accept the Staff Privacy Notice

Job Description At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensuring we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, we're seeking an Automotive AI - Dealership Success Manager to work with our high-value automotive customers. This is an opportunity to be at the forefront of the leading AI company in the automotive space. Podium's AI is a virtual team member that directly contributes to sales/service outcomes for our customers. You will own your territory and act like an arm of the dealerships you support. You will be charged with orchestrating a seamless onboarding experience and driving their ongoing success. Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you'll have ample opportunity for career advancement and cross-functional partnership. What you will be doing: Serve as the primary post-sales point of contact for our large Automotive dealerships using our AI products Act as the quarterback for a regional territory of our largest automotive customers, including 2-3 onsite dealership visits per week Serve as both a consultant guiding dealerships through their AI transformation and as the primary point of contact for inquiries, issues, and escalations Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products Proactively engage with customers during the renewal process to secure renewals and drive customer retention. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage Proactively anticipate and address potential challenges to ensure a seamless customer experience. Develop strong relationships with customers and become a trusted advisor. Work cross-functionally to relay product feedback Travel: This role requires approximately 50% travel What you should have: Located in the Houston, TX area Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products Demonstrated ability to go above and beyond to maximize retention save % Demonstrated experience and success in a customer success or account management role Ability to confidently and effectively speak with customers of all levels (including CEO's, Owners & VPs) Ability to provide strategic contributions through proven active involvement in shaping departmental strategies Excellent problem-solving and analytical abilities to understand and address customer challenges effectively. Technically adept and able to grasp complex software concepts quickly What we hope you have: Scored top 10% in your performance reviews for the past 3 years 3+ years of Automotive experience 5+ years of Customer success, consulting, onboarding, or account management experience Experience and enthusiasm for everything AI 3+ years B2B software experience 4-year degree required Consistent over-achievement in past and current positions Benefits Open and transparent culture Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan Bi-annual swag drops with cool Podium gear and apparel Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

Customer Success Manager - SaaS, Oil and Gas, Strategic Operators Why YOU Want This Job At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy. The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds. Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow. The Customer Success Manager will champion the customer throughout the engagement lifecycle, enabling them to get best value from Enverus' software and solutions. Further, this role is focused on customer retention and driving our Net promoter score to the world class level. This individual will ensure that by using technological solutions, our Account Managers are focused on the right activities to deliver the value that our solutions bring. Ready to roll up your sleeves, learn something new every single day and build a world class Customer Success team? Then this role is for you! The CSM is a catalyst to Enverus' operational and strategic priorities through effective measurement, subjective analysis and reporting of customer health and value. The ability to be persuasive in written and verbal communication is a vital part of the role. The ability to draft problem statements and offer insight into how those problems can be addressed is considered central to the role. Proactive organization and follow-up with individuals accountable for problem resolution is expected, as is, escalation to senior members of the management team when individuals have not delivered expected service levels. Knowing how and who to engage to block and tackle specific and programmatic issues is essential to performance. Relationship building across all tiers of the company and the customer's team is required. Primary Responsibilities * Build strong, trusted, and influential relationships with strategic customers, sales and the Organization * Extensive Project Management and Change Management experience with sales processes * Obtain a thorough understanding of the value that drives assigned customer decisions for using Enverus products and services * Proactively offer appropriately tailored advice and bring unique industry insights to the customer and or sales driving value propositions * Provide feedback to customers to streamline service and product delivery. * Engage in on-going, two-way dialogue with customers regarding ways to improve engagement and use of our product and services * Develop strong and trusted relationships within leadership as to ensure clear communication of customer required value of all the services and products Enverus is providing, and/or can provide in the future * Responsible for day-to-day management and execution of Customer Success programs: the objectives and goals required to achieving metric improvements * Establish synergistic relationship with the representative(s) as to promote partnership in evaluating and presenting product / service portfolio expansion with the customer(s) * Proven results on delivering/exceeding goals on time, with an attention to detail. * Experience managing and prioritizing multiple customer requests in a fast-paced environment, including timeline scoping and effective re-prioritization * Demonstrated strong aptitude in correlating improvements with customer health and NPS satisfaction results * Relationship Management: Aptitude to build strong relationships and bonds with management, director, and executive-level client base. Experience effectively setting and managing customer expectations * Demonstrate a strong humility trait to establish customer's issues and perspective more important than self, or that of Enverus * Demonstrate values that align with helping others to improve performance through hands on assistance, teaching and leadership * Utilize highly developed negotiation skills with the ability to influence product portfolio growth and expand market capture Requirements * 5+ years experience in a customer facing technical position * Management and delivery of SaaS level solutions and services (preferably in the Oil and Gas industry) * Bachelor's degree in a technical discipline desired, * Strong experience managing support and onboarding initiatives, and proven ability to build a world class team * Goal-driven, roll up your sleeves personality with the power to act cool and calm under pressure Enverus offers comprehensive benefits to our employees to include: * Medical * Dental * Vision * Income Protection (disability, life/AD&D, critical illness, accident) * Employee Assistance Program (EAP) * Healthcare Spending Account (HSA), Commuter * Lifestyle & Wellbeing Program * Pet Insurance This role is eligible for: Commission Salary Range: Annual base pay 90,000-110,000 plus comission estimated 90K-100K

Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 22 full service facilities, more than 40 bulk terminals, and 52 railcar terminals offering more than 8,500 railcar spots across the country. We are located near 9 major ports in the U.S. and rely heavily on our rail infrastructure to handle imports /exports as well as regional distribution. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 250 trucks, with approximately 250 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 600 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition. Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our “Can Do” tradition. Job Summary: The Customer Success Manager will negotiate with critical vendors for the purchase of all materials, supplies, equipment and services used by Plastic Express. Must be able to continuously demonstrate strong communication skills and effective management discipline. Must foster trusting relationships with colleagues, vendors and clients. The Customer Success Manager will handle numerous projects and must ensure projects are delivered on time, meeting company requirements and goals. Must be able to lead or assist in the planning, implementation and introduction of projects and purchases. This role significantly impacts operational groups and departments. The Customer Success Manager will work closely with and provide prompt feedback to the Executive Steering Group, Sales and Marketing, Accounting, Human Resources and company management. During the course of business, the Customer Success Manager is not to share any confidential information with anyone other than their direct manager or Executives of Plastic Express. Essential Functions/Duties: Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience Establishes performance metrics for customer success representatives Establishes service levels and requirements for the department Develops and implements methods to record, assess, and analyze customer feedback Develops and implements training and quality assurance programs for new hires and experienced employees Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention Acts as a liaison between the customer success department and other divisions in the company Drafts and implements the department's budget Performs other related duties as assigned Additional Specific Duties: Performs the duties of a CSR and/or CSR Supervisor when required due to a shortage of CSRs (illness, termination, etc.) Qualifications: Required Education and Experience High school diploma or equivalent At least five years of related experience required Preferred Education and Experience Bachelor's degree preferred Prior management experience highly preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. These tasks include, but are not limited to: Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Licenses/Certificates: None Skills: Proven interpersonal skills; relationship development and management Ability to work independently and as part of team Ability to recognize onsite risk factors and take appropriate action with firmness and tact Professional, friendly phone presence Possess a high level of proficiency in Word, Excel and Outlook Ability to multitask, prioritize and work under stress Highest quality written and verbal communication skills Type 40wpm+ with 100% accuracy Willingness to be cross-trained in other departments Additional Job Details: Supervisory Responsibility: • Recruits, interviews, hires, and trains departmental supervisory staff • Oversees the daily workflow of the department • Provides constructive and timely performance evaluations • Handles discipline and termination of employees in accordance with company policy Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners. May be required to also conduct warehouse walk-throughs to validate inventory of material. Position Type/Expected Hours of Work: This is a full-time, exempt position. Days and hours of work are normally 7:30 am - 3:30 pm. Hours can be adjusted as needed to meet the needs of the customers. Travel: Little to no travel is expected for this position. Benefits and Perks: Family health benefit packages - after 90 days Vacation pay - after 90 days Holiday pay - after 90 days Company matching 401k retirement program - after 90 days Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management. In line with Plastic Express' Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up. If you have an interest in working at Plastic Express, please forward your resume including a brief work history.

Work with the best, serve the elite, and set the standard - as our Client Experience Manager. We are seeking a Client Experience Manager to join the world's leading chauffeured services company. With offices in Houston and London, we serve top-tier clients across the globe and set the benchmark for luxury, professionalism, and service excellence. Position Summary: The Client Experience Manager will uphold GGT's standards of excellence, delivering our premium service offering and reinforcing our value proposition to top-tier clients. In a fast-paced, high-volume, and time-sensitive environment, this role balances the demands of exceptional client service with a culture of employee appreciation and team-building initiatives. The ideal candidate will be: Impeccable in presentation: polished, poised, and professional. Client-centric: dedicated to anticipating and exceeding client needs. Innovative: able to think outside the box and create solutions that set us apart. Collaborative: eager to work alongside the best team in the industry across our international offices. What we offer: The opportunity to work with world-class clientele in corporate aviation, luxury and executive travel. A global platform with established offices in Houston and London. A competitive compensation and benefits package. A career-defining role in an organization where excellence is the standard. If you are driven to deliver a flawless client experience and want to be part of a team that leads the industry, we would like to hear from you. Key Responsibilities: Client Onboarding: Serve as the primary point of contact for new clients, ensuring a seamless introduction to our services and an exceptional first impression. Service Oversight: Monitor service delivery and proactively address any deviations, resolving issues quickly to maintain client satisfaction and uphold brand standards. Quoting & Pricing Support: Prepare accurate and timely quotes for clients, coordinating with operations and sales teams to ensure feasibility and profitability. Client Relationship Management: Build and nurture long-term relationships with high-net-worth and corporate clients, anticipating needs and providing personalized solutions. Cross-Functional Collaboration: Work closely with global operations, sales, and concierge teams to ensure consistent service quality across all touchpoints. Issue Resolution & Escalation: Act as the escalation point for client concerns, ensuring prompt resolution while maintaining a high level of discretion and professionalism. Service Improvement Initiatives: Identify opportunities to enhance the client experience, streamline processes, and contribute to service innovation. Reporting & Analysis: Track client interactions, feedback, and service metrics, providing actionable insights to leadership for continuous improvement. Special Projects & Events: Support VIP programs, high-profile client requests, and bespoke service initiatives as needed. Brand Ambassador: Represent the company at tradeshows, conferences, and industry Qualifications: Proven client-facing experience: 5+ years in luxury services, hospitality, aviation, or high-end transportation industries. Polished and professional presentation: Comfortable representing a global brand to high-net-worth and corporate clients. Exceptional communication skills: Written and verbal, with the ability to manage sensitive situations tactfully. Strong problem-solving abilities: Able to resolve service deviations and client concerns quickly and creatively. Organized and detail-oriented: Skilled at managing multiple clients, projects, and global communications simultaneously. Tech-savvy: Comfortable using CRM systems, quoting software, and office productivity tools. Collaborative mindset: Able to work across global teams in Houston and London. Flexibility: Willingness to travel for tradeshows, conferences, and client events. Bachelor's degree preferred (or equivalent experience) in corporate aviation, hospitality, executive or luxury travel, or related field. Benefits: Paid Holidays - 8, including 1 personal day Paid Time Off - 15 days Medical, Dental, Vision Insurance Life Insurance GGT WORLDWISE is a dynamic service company located in Southwest Houston. We are a company of hard-working achievers that hold company culture near and dear. We are client focused, work as one team, and strive to be better every day. These are our core values. We are an equal opportunity employer committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We encourage all people to come as they are. We operate with integrity, esteem diversity and treat each other fairly and with respect.

Who Connecteam is: Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce, the deskless employees. Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business. What is the Customer Success Manager role at Connecteam? As Connecteam's SMB Onboarding Manager, you will lead customers through their first and most critical phase with our product - onboarding. You'll partner with small and growing businesses to ensure they successfully adopt and implement Connecteam's solution, driving measurable value and setting the foundation for long-term success. Your main responsibilities will include Managing the end-to-end onboarding process for SMB customers, from kick-off call to activation Delivering tailored training sessions to help clients configure and implement Connecteam based on their unique business needs Guiding customers to quick wins that showcase the platform's value and increase adoption Ensuring customers establish strong usage habits that drive retention and satisfaction Identifying at-risk clients early and creating proactive strategies to mitigate churn Becoming the customer advocate within Connecteam, collaborating with Product, Development, and Customer Success teams to ensure customer needs are heard Continuously optimizing the onboarding process to improve efficiency, scalability, and customer experience Work days are Monday to Friday, during standard business hours Which qualifications you'll need: Fluent English (spoken and written) - MUST 1+ years of experience in SaaS onboarding, implementation, or customer-facing roles - MUST Experience working with SMB clients - strong advantage Strong presentation and training skills (remote and in-person) Tech-savvy with the ability to quickly learn and explain software solutions High level of organization and ability to manage multiple onboarding projects simultaneously A team player who thrives in a dynamic, fast-paced startup environment Positive attitude, empathy, and high energy! What We Offer: At Connecteam, we are committed to fostering a collaborative and innovative work environment. You will have the opportunity to make a meaningful impact on our clients' success while working alongside a dedicated and passionate team. We offer competitive compensation, professional development opportunities, and a vibrant company culture that values creativity and growth. If you are excited about the prospect of joining a forward-thinking company and driving client success, we encourage you to apply by submitting your resume and a cover letter outlining your relevant experience and motivations. Join us in our journey to empower clients and deliver exceptional value. Apply now! Benefits: Medical coverage. Insurance plan. Paid time off for vacation, sick days. Salary range: 70K-90K We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you're joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Success team ensures our partners in educational technology achieve their desired outcomes, serving as champions of our customers' needs. Through collaboration, strong relationships, and advocacy, the Success team positively impacts customer retention through proactive engagement and delivering excellence to our customers. Responsibilities Description The Customer Success team focuses on ensuring customers achieve their desired outcomes with our products through satisfaction, retention, and growth. Your day-to-day job will consist of: * Cultivate and nurture strong relationships with customers, serving as the trusted advisor in their journey with PowerSchool * Collaborate with customers to maximize the adoption and utilization of PowerSchool products, ensuring they derive maximum value from our solutions * Develop and implement tailored Success Plans for strategic customers, aligning their goals with PowerSchool's solutions to drive mutual success * Conduct regular EBRs to review overall relationship health, address challenges, and identify opportunities for enhancement. * Work closely with internal teams, including Sales, Support, Professional Services, and Product to ensure value delivery for customers. * Proactively lead discussions with internal stakeholders to mitigate risk and improve the overall health of the customer relationship. * Act as a customer advocate within PowerSchool, providing insights and feedback to contribute to the continuous improvement of our products and services. * Strategize on renewals working closely with the rest of the Account Team * Effectively forecast customer health and risk of attrition. * Collaborate with sales teams to ensure growth attainment and increased footprint Qualifications Minimum Qualifications * 5 years prior experience in a Customer Success, Account Management, or technical support role. * Bachelor's degree or equivalent, or equivalent years of relevant work experience. * Attention to detail and a strong bias for action * Strategic thinking with the ability to align solutions to customer goals. * Proficient in Microsoft Office suite * Mastery level of delivering difficult messages when necessary * Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes Preferred Qualifications * Salesforce experience preferred * Understanding of K-12 education systems and technology preferred * Software-as-a-service (SaaS) experience preferred * Associate's degree or equivalent work experience Compensation & Benefits Compensation & Benefits PowerSchool offers the following benefits: * Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D) * Flexible Spending Accounts and Health Savings Accounts * Short-Term Disability and Long-Term Disability * Comprehensive 401(k) plan * Generous Parental Leave * Unrestricted paid time off (known as Discretionary Time Off - DTO) * Wellness Program, including ClassPass & Employee Assistance Program * Tuition Reimbursement * Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage A reasonable estimate of the base compensation range for this position is $58,700 - $79,400 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters. EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.

Location: This role requires periodic travel to one of our California locations: Concord, Fresno, Los Angeles, Newport Beach, Ontario, Pasadena, Rancho Cordova, San Francisco, San Leandro or San Mateo To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: Processes (during non-renewal periods) applications, policies, endorsements, binders, certificates, audit requests and other items related to the servicing of clients. Assists clients with policy coverage, exclusions and related questions and assists Producers in servicing clients. Services client accounts with oversight of Producers or Account Executives, which includes research/analysis and handling of client questions on coverage and other policy/contractual issues. Makes routine policy adjustments. Conducts renewal process with oversight of Producers or Account Executives, including exposure analysis for client (e.g., reviews census/experience data, contractual requirements for insurance), strategizes with Producer/Account Executive and client regarding whether to market and if applicable, conducts market comparisons by analyzing insurance rate and renewal information, obtains and evaluates quotes, negotiates premium and commission rates on behalf of clients for best alternatives (with full authority from EPIC to act on its behalf), prepares proposal, and oversees accuracy of insurance binder. Provides support to Producers and, if applicable, Account Executives, including preparing presentations and proposals, and participating in meetings with prospective clients as part of team. Maintains client files in appropriate systems; prepares billing and provides standard office/administrative support. Service Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues. Process all applications, policies, endorsements, incoming mail, binders, schedules, certificates, audits, and other items related to the servicing of client's policies in a timely and accurate manner. Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs. Assist clients in making coverage changes. Responsible for timely, accurate invoicing and monthly expirations. Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity. Other duties may be assigned. Marketing In conjunction with the Sales Team, determine strategy which includes coverage determination, target pricing, marketing determination. Submit applications with proper supporting documentation and follow up to ensure timely receipt of quotes and policies. Aggressively and professionally negotiate premiums and commissions with underwriters and wholesalers. Prepare proposals and provide other technical support in the sales process as needed. Work with the Sales Team to refer current and prospective clients to E.P.I.C.'s Employee benefits, and Private Client Departments for solicitation for those lines of business. Other duties may be assigned. Personal and Organizational Development Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities. Maintain cordial and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other business contacts. Maintain up-to-date proposals, workflow logs, manuals or other required documentation and records. Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company. Stay informed regard industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance. Other duties may be assigned. Work effectively to resolve problems or enhance service in a timely manner. Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Ensure expert knowledge is maintained. KEY COMPETENCIES Full knowledge of Property Casualty lines of coverage and services. Recognize problems and respond appropriately. Able to analyze situations logically in order to draw solid conclusions. Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel. Strong attention to detail and time management abilities. Strong ability to multi-task and assign priority. Ability to work effectively and efficiently both with and without direct supervision. Ability to work effectively and efficiently in a team environment as well as independently. Strong interpersonal communication skills, both written and oral EDUCATION and/or EXPERIENCE High school diploma or G.E.D. equivalent required. College degree preferred. Two or more years of experience in mid-size brokerage or carrier. Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. CERTIFICATES, LICENSES, REGISTRATIONS California Fire and Casualty Broker License Valid Driver License PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk. COMPENSATION: The national average salary for this role is $100 000.00 - $120 000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-MS2

Job DescriptionDescription: At Sunflower Bank, we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Business Banking Client Manager. Description: The Business Banking Client Manager position is responsible for the sourcing, securing, developing, and retaining of profitable business banking relationships within the assigned region. The primary focus is on finding new business opportunities to sell the Bank's products and services and the retention/expansion of existing relationship. This position is also responsible for contributing to the assigned region's credit portfolio quality and processing of requests for credit extension, ensuring credit facilities are properly structured, priced and documented. The Business Banking Client Manager maintains and grows current relationships by identifying and presenting new lending opportunities as well as cross selling bank products as the opportunity arises. This role serves as primary manager of a portfolio of relationships and targets clients with loan exposures primarily in the $250M to $2.5MM range. Responsibilities: Serves as primary contact with assigned customers focusing on retention and growth in profitability. Identifies business needs and corresponding sales opportunities bank-wide and actively promotes ways to increase customer reliance on bank products and services, capitalizing on the unique and comprehensive capabilities of the Bank. This would include Deposit Products, Cash Management, Capital Markets, Loan Products and personal banking products and services. Develops new business banking relationships for the Bank. Conducts interviews with applicants to thoroughly understand current and prospective needs including the business financial situation and need for Bank products and services. Visits applicants at their places of business to verify and better assess their current situation and future needs. Obtains financial statements, tax returns, and other credit information and ensures maintenance of electronic credit files. Conducts analysis of pertinent credit information and/or credit checks. Works closely with the credit group on all new credit requests and renewals ensuring that all relevant financial and non-financial information is available to the portfolio manager forming a one banking team for all bank clients. Manages existing portfolio and stays informed on their condition. Is aware of developing trends in the market, which may impact credit quality. Works closely with the portfolio management teams to ensure responsiveness to portfolio management needs and timeliness of reporting responses. Manages all communications with customers related to credit and non-credit issues. Works with commercial documentation department and Business Credit Management team in the review and negotiation of loan documents. Maintains assigned annual goals for portfolio growth, new business development, and portfolio maintenance. Education / Experience Preferred: Bachelor's Degree in a related field, preferred. 1-3+ years of experience with business development. Must possess experience in commercial or business banking with general knowledge of lending laws and regulations. Credit experience Must possess excellent communication skills, both written and verbal. Must possess excellent customer service skills. Pay is dependent on knowledge, skills, abilities, experience, and location. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy. Requirements:

As a Client Account Services (CAS) Account Manager, you will build and maintain strong relationships to understand the needs of our clients as it relates to the services provided by alliant Talent (our India based team). You will be the main point of contact for current and future CAS clients. You will collaborate with the India team on hiring and client placements, negotiating contracts of new CAS clients, resolving issues, and identifying opportunities for growth, development and retention of the India team. As a national premier consulting firm, alliant is focused on providing solutions to help businesses transform and thrive. alliant offers six different service lines to our clients. This role is within our Business Development department, which supports all service lines across the organization. Responsibilities: * Act as the primary liaison and serve as the main point of contact for CAS client inquires and issues * Build strong, strategic relationships with clients to better understand their business needs as to recognize further opportunities for alliant to support these clients (for example, collaborating with Enterprise Sales to explore if there are any Managed Services opportunities) * Analyze client hiring needs, coordinate with India recruitment teams and ensure successful placement and onboarding * Negotiate contracts and agreements to maximize profitability while maintaining service level standards * Quickly address and resolve operational issues, employees' concerns, and other challenges that arise for the client * Track key performance metrics, prepare sales reports, and provide insights to improve the overall client experience and alliant Talent delivery of services * Identify opportunities to expand business offerings to existing clients, ensuring their long-term satisfaction and continued partnership Qualifications: * Bachelor's degree (preferred in Business Management, Communications, or HR) * Prefer 1 - 3 years of experience in recruiting, sales, or account management * Client-focused approach and ability to understand business needs; problem-solving mindset is key * Strong organizational and project management skills to handle multiple clients and tasks * Strong communication, interpersonal and relationship-building skills * Ability to diffuse escalated situations with clients, maintaining a professional and calm demeanor * Proficiency in Microsoft Office Suite (especially strong Excel skills) and CRM software applications * High sense of urgency with the ability to meet deadlines and adapt to changing priorities * Receptiveness to performance feedback within a team environment is essential * Candidate must reside or relocate to Houston, TX alliant offers a comprehensive compensation and benefits package including 100% employer paid medical/dental premiums for single coverage for some options, 401(k) matching, PTO, company provided life insurance and disability, onsite gym and group exercise classes, paid covered parking, daily allowance for onsite café and Starbucks, and more! Do Work That Matters. alliant

JobID: 210688159 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $68,000.00-$100,500.00; Jersey City,NJ $78,000.00-$113,000.00 About the Program At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring. The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide. The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set. Please refer to our ReEntry Overview page for further information regarding the Program. Commercial & Investment Bank The Commercial & Investment Bank is a global leader across investment banking, payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. Client Services supports a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the client's business operations, identifies product/service gaps and development opportunities, and leverages client/product expertise to recommend client growth and efficiency opportunities. What We Look For: Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.

Customer Success Manager, Power & Renewables At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy. The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds. Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow. We will be seeking a highly driven Customer Success Manager to join our Sales team in Austin, Houston, or Denver. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. Enverus is the right company at the right time. Performance Objectives * Execute annual sales goals and meet targets for account growth on a monthly/quarterly/annual basis * Team with Technical Advisors to effectively present a value proposition to capitalize on new upgrade and upsell opportunities * Team with Customer Education Managers to identify opportunities for increased ROI within your account base. * Provide quarterly, semi-annual, and annual forecasts within an acceptable accuracy rate * Deliver client feedback to marketing and development teams to build more effective products and services. Competitive Candidate Profile * Must have at least 5 recent years of experience managing energy vertical accounts with Power & Renewables experience a plus * Experience working with complex contract renewals is required. * Be able to upsell various clients as well as resolve customer issues. * We are looking for a team player, that can be autonomous when required. * The intangibles include being driven by results, high goal orientation, working with urgency. In other words, you MUST have a strong motor! * Proven experience managing a customer life cycle/sales process. * Experience in the Power & Renewables space is preferred. * Must know the outside sales process as well as internal account management/retention with the ability to demonstrate expertise in an enterprise sales process (CLC markers, discovery, value proposition, buying process, decision-makers, risk mitigation, retention, and closing). * Demonstrated experience forecasting new business on a monthly, quarterly, and semi-annual basis. Enverus offers comprehensive benefits to our employees to include: * Medical * Dental * Vision * Income Protection (disability, life/AD&D, critical illness, accident) * Employee Assistance Program (EAP) * Healthcare Spending Account (HSA), Commuter * Lifestyle & Wellbeing Program * Pet Insurance This role is eligible for: Commission Salary Range: 75,000 - 90,000 base salary/ 70,000 - 90,000 commission USD

Who Connecteam is: Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world's global workforce-the deskless employees. Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities of team management, giving them the peace of mind to focus on growing and running their business. Description: We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You'll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time. Responsibilities: Meet with clients daily to deliver professional services. Work offline to complete tasks assigned by clients. Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions. Manage multiple tasks in a fast-paced, high-pressure environment. Collaborate with the CS and R&D teams to ensure a seamless customer experience. Requirements: 1 year of experience in a SaaS company - MUST. Native-level English proficiency - MUST. You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve. Strong team player with excellent communication and collaboration skills. Ability to thrive in a high-pressure environment. Working hours: Monday-Friday: 9:00am-5:00pm. What We Offer: This role offers a competitive salary of 50,000-60,000$ per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. If you're passionate about helping businesses grow efficiently and have the required experience and skills, we'd love to hear from you!